# BambooHR Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of BambooHR Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of BambooHR Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/compare/110968-10014417/BambooHR-vs-Workday-Enterprise-Management-Cloud

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# 

 BambooHR Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 14, 2025

Written byBruno Peláez

Bruno Peláez

Senior Content Analyst

Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking pu...

[See bio & all articles](https://www.capterra.com/resources/author/bruno-pelaez/)

Senior Content Analyst

Edited byMarcela Gava

Marcela Gava

Marcela Gava is a senior content analyst at Capterra, covering the latest trends in technology, with a focus on cybersecurity, finance, marketing, and digital culture. Her research has been featured in Brazilian media outlets such as Folha de...

[See bio & all articles](https://www.capterra.com/resources/author/marcela-gava/)

Written by [Bruno Peláez](https://www.capterra.com/resources/author/bruno-pelaez/)

Senior Content Analyst

Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking publications, including El Economista (Mexico), Forbes México (Mexico), El Universal (Mexico), El Financiero (Mexico), and El Periódico (Spain), among others.

Edited by [Marcela Gava](https://www.capterra.com/resources/author/marcela-gava/)

Marcela Gava is a senior content analyst at Capterra, covering the latest trends in technology, with a focus on cybersecurity, finance, marketing, and digital culture. Her research has been featured in Brazilian media outlets such as Folha de S. Paulo, G1, Época Negócios, PEGN, and Forbes Brazil.

[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

BambooHR

BambooHR Overview:

### Key takeaways

Insights from verified Capterra reviews

BambooHR helps businesses manage onboarding, time tracking, and employee data. It’s most used in software services, IT, and marketing, especially by HR and administrative teams. Reviewers highlight its clean interface and centralized records, though some cite limited customization and unclear pricing. Recent updates to compensation planning and payroll deductions reflect a focus on automation and control.

### Our verdict

BambooHR offers a structured, user-friendly platform that supports core HR functions and adapts well to growing teams. Its strengths include centralized data access, automation, and integration coverage. Buyers should assess customization limits and pricing clarity—especially if payroll or reporting are priorities.

Overall rating

Based on 3,108 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

1%

Pros & cons

Intuitive and simple operation

Comprehensive HR management platform

Limited payroll integration and flexibility

High and escalating cost structure

Starting price

$10

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## BambooHR alternatives

BambooHR may not align with every team’s priorities, especially if your organization needs more flexible payroll tools, deeper reporting customization, or clearer pricing visibility. Other options may better suit your operational preferences.

Highest Rated

[4.9 (4,600)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/110968/BambooHR/alternatives/)

## Who uses BambooHR?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and simple operation

96% positive reviews out of 567

Most reviewers describe ease of use as a major benefit, making HR tasks straightforward and accessible.

Shani S

COO, 51 - 200 employees.

"It's very intuitive and you can tell that it's designed by people who are passionate about people management."

Limited payroll integration and flexibility

46% negative reviews out of 265

Some reviewers indicate payroll lacks robust integration, automation, and flexibility for complex compensation needs.

Mark H

Operations Manager, 11 - 50 employees.

"What I liked least about BambooHR is that the payroll features are not great and it is not quite as helpful as Google Drive is."

Comprehensive HR management platform

96% positive reviews out of 356

Most users report HR management is streamlined, customizable, and centralizes employee data for efficient workflows.

amit S

Team Lead, 501 - 1,000 employees.

"It is great for managing employee data and on-boarding, making HR tasks much simpler and more efficient."

High and escalating cost structure

44% negative reviews out of 207

Some users say pricing is expensive, increases with employee count, and lacks transparency for smaller businesses.

Gwendolin A

social work, 2 - 10 employees.

"It is expensive depending on the number of employees you are to use in the software and hence affecting the ROI"

Clean and intuitive interface design

95% positive reviews out of 305

Most reviewers find the user interface visually appealing, well-organized, and easy to navigate for HR functions.

Andrius P

Talent Acquisition Manager, 201 - 500 employees.

"The interface is clean and well-organized, making it easy to find the information you need quickly."

Recurring technical glitches and delays

64% negative reviews out of 164

Most users report bugs and issues cause slowdowns, require workarounds, and often delay problem resolution.

Cody W

HR Generalist, 1,001 - 5,000 employees.

"Some things are a bit challenging to complete and it is laggy and freezes"

## BambooHR's interface

BambooHR’s interface is structured around a centralized dashboard that supports quick access to employee data, time-off requests, and HR workflows. Reviewers like its clean layout and ease of navigation, though some note limited flexibility in customizing certain elements.

2+

Bruno Peláez

Senior Content Analyst

BambooHR’s visual clarity and simple navigation reduce onboarding time and help teams manage records efficiently.

Ease of Use

4.6 (3,070)

4.6

Based on 3,070 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Bruno Peláez

Senior Content Analyst

BambooHR’s top-rated features work together to reduce manual HR tasks, improve employee access to information, and support compliance. The combination of self-service tools and centralized data helps teams operate with more clarity and fewer bottlenecks.

Features

4.4 (3,055)

4.4

Based on 3,055 reviews

Reviewers rated the following BambooHR features the highest. Our commentary is based on sentiment and feedback from reviews published in the past two years.

Employee portal

4.5 (47)

47 reviewers rated this feature

Centralizes access to time off, announcements, and HR tools. Reviewers highlight its clean layout, customizable widgets, and self-service options that reduce HR workload and improve employee autonomy.

Secure data storage

4.4 (42)

42 reviewers rated this feature

Enables safe, cloud-based document management with two-factor authentication. Users value the ease of uploading and organizing sensitive files, especially for compliance and privacy.

Time off requests

4.4 (94)

94 reviewers rated this feature

Allows PTO submissions and approvals with real-time visibility into team availability. Managers benefit from one-click approvals, while employees find the interface reliable and easy to use.

Direct deposit

4.3 (146)

146 reviewers rated this feature

Simplifies payroll by allowing employees to manage their own banking details and split deposits. The feature supports timely payments and reduces manual tasks.

Online time tracking

4.3 (192)

192 reviewers rated this feature

Tracks hours, PTO, and project time with real-time access and payroll integration. Reviewers note its simplicity and accessibility, though some request more advanced scheduling and reporting.

Employee database

4.3 (847)

847 reviewers rated this feature

Consolidates personnel records, documents, and org charts in one place. Users appreciate the customizable fields, permission-based access, and reporting tools that support HR efficiency.

Compensation benchmarking

0 reviewers rated this feature

Provides peer-based salary insights by comparing roles across similar companies, industries, and locations. HR teams use this data to make informed decisions about pay equity, market competitiveness, and retention strategies.

Custom dashboards and analytics

0 reviewers rated this feature

Enables HR professionals to build tailored dashboards that visualize key metrics like turnover, engagement, and hiring trends. These tools support data-driven decisions and help surface patterns that might otherwise go unnoticed.

AI assistant

0 reviewers rated this feature

Offers AI-powered support for employees navigating HR policies, benefits, and org charts. The assistant answers questions in real time, reducing HR workload and improving access to information across the organization.

HR benchmarks

0 reviewers rated this feature

Allows companies to compare their workforce metrics, such as turnover, tenure, and diversity, against anonymized data from similar organizations. This helps identify gaps and opportunities for improvement in HR strategy.

Enhanced compensation planning

0 reviewers rated this feature

Streamlines compensation cycles with automated calculations, budget allocation, and hierarchical approval workflows. HR teams can manage raises and bonuses more efficiently while maintaining visibility across departments.

Expanded carrier connection options

0 reviewers rated this feature

Adds new carrier partners to simplify benefits enrollment and data transmission. This reduces manual entry and improves accuracy when syncing employee data with insurance providers.

One-time payroll deductions

0 reviewers rated this feature

Allows payroll admins to add one-time deductions directly during payroll runs. This improves speed and reduces errors by eliminating the need for separate manual adjustments or post-run corrections.

Deduction reactivation

0 reviewers rated this feature

Enables reactivation of ended deductions from employee profiles without manual recreation. This helps maintain continuity in payroll records and simplifies re-enrollment for recurring deductions.

All key features (164)

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

33.33% of 33 reviewers that rated this feature as important or highly important

Track 401(k) participant contributions and employer match

50.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

55.42% of 240 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

0% of 0 reviewers...

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

45.83% of 24 reviewers that rated this feature as important or highly important

Continuous profile-based stream of news and activity

50.00% of 12 reviewers that rated this feature as important or highly important

Generate one-off reports that meet information requirements

0% of 0 reviewers...

Offers AI-powered support for employees navigating HR policies, benefits, and org charts. The assistant answers questions in real time, reducing HR workload and improving access to information across the organization.

0 reviewers rated this feature

System alerts about the need to escalate an issue or request

0.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

48.00% of 25 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

46.67% of 15 reviewers that rated this feature as important or highly important

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

70.99% of 324 reviewers that rated this feature as important or highly important

Track, manage and store the applications of potential future members, customers or candidates

72.50% of 120 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

63.33% of 30 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

100.00% of 2 reviewers that rated this feature as important or highly important

Manage attendance for classes, shifts, meetings, or events

0% of 0 reviewers...

Track the attendance of specific individuals or groups

60.00% of 5 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

200.00% of 1 reviewers that rated this feature as important or highly important

Automate recording of time to reduce human error

45.45% of 11 reviewers that rated this feature as important or highly important

Use a dashboard to view benefits that are selected by employees or offered by employers

50.00% of 10 reviewers that rated this feature as important or highly important

Record employee's benefit plans and selections throughout career progression

58.23% of 79 reviewers that rated this feature as important or highly important

Track billable hours and/or non-billable expenses for work performed

16.67% of 12 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

60.42% of 48 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

69.23% of 156 reviewers that rated this feature as important or highly important

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

60.36% of 111 reviewers that rated this feature as important or highly important

Proactive search for potential hires to fill current and future job openings and build talent pipelines

0% of 0 reviewers...

BambooHR offers a collaborative and organized way to track candidates from application to hire. Some reviewers find the centralized profiles, customizable workflows, and automated communication valuable, though others wish for better reporting, filtering, and integration with external job boards.

69.93% of 296 reviewers that rated this feature as important or highly important

Process of enhancing skills & experiences for continuous professional growth & advancement

0% of 0 reviewers...

Web page to host job postings, show role descriptions or receive applications from potential candidates

75.00% of 4 reviewers that rated this feature as important or highly important

Track employees' arrival and departure timings for payroll purposes

73.17% of 41 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

71.43% of 7 reviewers that rated this feature as important or highly important

Leave comments and notes on documents for others to view

0% of 0 reviewers...

Manage and track all internal and external communication conducted via calls, email, text, or chat

100.00% of 1 reviewers that rated this feature as important or highly important

Provides peer-based salary insights by comparing roles across similar companies, industries, and locations. HR teams use this data to make informed decisions about pay equity, market competitiveness, and retention strategies.

0 reviewers rated this feature

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

57.32% of 82 reviewers that rated this feature as important or highly important

Configure existing workflows to meet your organization's needs

0% of 0 reviewers...

Enables HR professionals to build tailored dashboards that visualize key metrics like turnover, engagement, and hiring trends. These tools support data-driven decisions and help surface patterns that might otherwise go unnoticed.

0 reviewers rated this feature

Add customized logos and colors to align with company branding

63.64% of 11 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

100.00% of 1 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

100.00% of 1 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

73.17% of 41 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

49.25% of 67 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

50.00% of 28 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

61.11% of 18 reviewers that rated this feature as important or highly important

Graphical representation of data

0% of 0 reviewers...

Determine what amounts employees should contribute towards their benefits from each paycheck

66.67% of 6 reviewers that rated this feature as important or highly important

Enables reactivation of ended deductions from employee profiles without manual recreation. This helps maintain continuity in payroll records and simplifies re-enrollment for recurring deductions.

0 reviewers rated this feature

Simplifies payroll by allowing employees to manage their own banking details and split deposits. The feature supports timely payments and reduces manual tasks.

146 reviewers rated this feature

Set up and manage short and/or long term disability insurance benefits

0% of 0 reviewers...

Store, manage, and track all electronic documents in a centralized location

74.81% of 135 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

70.83% of 24 reviewers that rated this feature as important or highly important

Digital forms that are shared and accessed online

70.37% of 54 reviewers that rated this feature as important or highly important

Digitally sign online documents

71.11% of 45 reviewers that rated this feature as important or highly important

Pre-made examples and templates for emails

36.36% of 22 reviewers that rated this feature as important or highly important

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

66.67% of 9 reviewers that rated this feature as important or highly important

Consolidates personnel records, documents, and org charts in one place. Users appreciate the customizable fields, permission-based access, and reporting tools that support HR efficiency.

847 reviewers rated this feature

Access names, contact information, and roles of employees in a centralized repository

87.50% of 16 reviewers that rated this feature as important or highly important

Tools to improve and measure employee satisfaction and involvement

40.00% of 10 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

80.56% of 108 reviewers that rated this feature as important or highly important

Process of familiarizing new employees with the company, their position, and responsibilities

66.06% of 221 reviewers that rated this feature as important or highly important

Centralizes access to time off, announcements, and HR tools. Reviewers highlight its clean layout, customizable widgets, and self-service options that reduce HR workload and improve employee autonomy.

47 reviewers rated this feature

Centralized storage for employee data, records, and performance metrics

59.69% of 191 reviewers that rated this feature as important or highly important

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

33.33% of 3 reviewers that rated this feature as important or highly important

Assign working shifts or tasks to employees based on their availability

100.00% of 3 reviewers that rated this feature as important or highly important

Gateway through which employees can access the system

60.00% of 5 reviewers that rated this feature as important or highly important

Track and measure time worked for employees

65.00% of 40 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

0% of 0 reviewers...

Streamlines compensation cycles with automated calculations, budget allocation, and hierarchical approval workflows. HR teams can manage raises and bonuses more efficiently while maintaining visibility across departments.

0 reviewers rated this feature

A list of events with their respective dates

66.67% of 9 reviewers that rated this feature as important or highly important

Adds new carrier partners to simplify benefits enrollment and data transmission. This reduces manual entry and improves accuracy when syncing employee data with insurance providers.

0 reviewers rated this feature

Public or private sharing of digital files such as documents, audio/video, images, and more

66.67% of 18 reviewers that rated this feature as important or highly important

Compatible with mobile devices

100.00% of 1 reviewers that rated this feature as important or highly important

Designed for small businesses

100.00% of 1 reviewers that rated this feature as important or highly important

Allows employees to set and manage work or career related goals

42.86% of 7 reviewers that rated this feature as important or highly important

Establish measurable goals and objectives and track their progress over a specific period of time

69.64% of 56 reviewers that rated this feature as important or highly important

Set up and manage health insurance benefits for employees

75.00% of 4 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

57.14% of 7 reviewers that rated this feature as important or highly important

Allows companies to compare their workforce metrics, such as turnover, tenure, and diversity, against anonymized data from similar organizations. This helps identify gaps and opportunities for improvement in HR strategy.

0 reviewers rated this feature

With this capability, you manage employee records, onboarding, payroll, and compliance in one place. Reviewers appreciate automation, e-signatures, self-service, and reporting, but some mention clunky training modules and dislike changes to dashboard layout that hide key info.

68.99% of 503 reviewers that rated this feature as important or highly important

Set up and manage health savings and flexible spending accounts for your employees

0% of 0 reviewers...

Document completed by employee to assist with career and personal development to reach short term and long term goals

0.00% of 2 reviewers that rated this feature as important or highly important

Designed to be used by internal recruiters or HR hiring managers

0% of 0 reviewers...

Create and track interviews with a reminder system

42.86% of 14 reviewers that rated this feature as important or highly important

Plan, organize and set up the date, time and location of a candidate's individualized interview

75.00% of 4 reviewers that rated this feature as important or highly important

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

0% of 0 reviewers...

Create, share, and manage the distribution of job descriptions/duties

66.67% of 3 reviewers that rated this feature as important or highly important

Manage and track all job information and associated tasks

0% of 0 reviewers...

You can post jobs to multiple boards like Indeed, ZipRecruiter, and Glassdoor, and track applicants in one interface. Reviewers appreciate easy distribution, templates, and collaboration, but some want more integrations (especially LinkedIn) and bilingual posting options.

65.47% of 391 reviewers that rated this feature as important or highly important

Request a new hire, explain the need, and determine available budget

68.18% of 22 reviewers that rated this feature as important or highly important

Predict labor requirements based on past and present data/trends

0% of 0 reviewers...

Facilitate training materials that help employees grow and progress in their positions

0% of 0 reviewers...

Manage and track employee attendance

55.00% of 60 reviewers that rated this feature as important or highly important

Set up and manage life insurance benefits for your employees

0% of 0 reviewers...

Send messages to multiple recipients at the same time

85.00% of 20 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

60.00% of 120 reviewers that rated this feature as important or highly important

Access the system via a mobile application

0% of 0 reviewers...

Manage and support multiple languages

100.00% of 1 reviewers that rated this feature as important or highly important

Pay employees in multiple states with correct tax deduction amounts in each

200.00% of 1 reviewers that rated this feature as important or highly important

Different tiers of pricing and billing for different employees and situations

0% of 0 reviewers...

Identify, track, and respond to negative feedback

66.67% of 3 reviewers that rated this feature as important or highly important

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

54.55% of 11 reviewers that rated this feature as important or highly important

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

62.54% of 283 reviewers that rated this feature as important or highly important

Allows payroll admins to add one-time deductions directly during payroll runs. This improves speed and reduces errors by eliminating the need for separate manual adjustments or post-run corrections.

0 reviewers rated this feature

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

54.72% of 53 reviewers that rated this feature as important or highly important

Select benefits and provide information needed to participate in a benefit via an online portal

72.22% of 18 reviewers that rated this feature as important or highly important

Tracks hours, PTO, and project time with real-time access and payroll integration. Reviewers note its simplicity and accessibility, though some request more advanced scheduling and reporting.

192 reviewers rated this feature

Diagram that shows the structure of an organization and the relationships between parts

0% of 0 reviewers...

Create orientation programs for new employees or students

50.00% of 12 reviewers that rated this feature as important or highly important

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and record overtime hours for hourly employees

55.17% of 29 reviewers that rated this feature as important or highly important

Facilitates integration with multiple third-party payroll systems

100.00% of 2 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

53.22% of 466 reviewers that rated this feature as important or highly important

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

75.00% of 80 reviewers that rated this feature as important or highly important

Peer/teammate feedback and review on individual's performance

30.77% of 13 reviewers that rated this feature as important or highly important

Evaluation process that provides feedback on an employee's job performance

0% of 0 reviewers...

Organize and manage the accomplishments and development of employees or performance of applications or systems

50.79% of 63 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

50.00% of 2 reviewers that rated this feature as important or highly important

Create, fill out, and send performance reviews to individual employees

70.27% of 185 reviewers that rated this feature as important or highly important

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

100.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and track policies and procedures within an organization

100.00% of 1 reviewers that rated this feature as important or highly important

Measure time to completion or hours worked for projects

46.67% of 15 reviewers that rated this feature as important or highly important

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

44.44% of 9 reviewers that rated this feature as important or highly important

Clock in and out online or with a card

0% of 0 reviewers...

Pre-written repository of questions that can be reused within a course or for assessment or interviews

100.00% of 2 reviewers that rated this feature as important or highly important

Analyze and gain insights into data in real-time

0% of 0 reviewers...

Active reporting of data and metrics

66.67% of 12 reviewers that rated this feature as important or highly important

Tools to find, assess, and hire suitable candidates for a job within an organization

62.69% of 67 reviewers that rated this feature as important or highly important

Process used by hiring managers to get more information about a candidate by contacting previous employers

0.00% of 1 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

59.09% of 22 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

70.37% of 27 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

51.39% of 144 reviewers that rated this feature as important or highly important

A searchable repository of candidate profiles

40.00% of 15 reviewers that rated this feature as important or highly important

Search through the software for stored resumes

51.61% of 62 reviewers that rated this feature as important or highly important

Upload and store resumes

40.00% of 25 reviewers that rated this feature as important or highly important

Set up and manage retirement benefits for your employees

0.00% of 1 reviewers that rated this feature as important or highly important

Follow the progression of a task associated with performance reviews

25.00% of 8 reviewers that rated this feature as important or highly important

Set & manage permission levels based on user roles and restrict access to only authorized individuals

75.00% of 36 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

33.33% of 6 reviewers that rated this feature as important or highly important

Enables safe, cloud-based document management with two-factor authentication. Users value the ease of uploading and organizing sensitive files, especially for compliance and privacy.

42 reviewers rated this feature

An individual's evaluation of his or her own strengths, weaknesses, and skills

62.50% of 56 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

59.87% of 152 reviewers that rated this feature as important or highly important

Track and manage sick leave time

75.00% of 36 reviewers that rated this feature as important or highly important

Allow users to access multiple services after entering their login credentials once

83.33% of 6 reviewers that rated this feature as important or highly important

Track employee skills, competencies, training & qualifications

50.00% of 2 reviewers that rated this feature as important or highly important

Create and administer polls and surveys

0% of 0 reviewers...

Gauge satisfaction and receive information for improvement and success

45.71% of 35 reviewers that rated this feature as important or highly important

Integrate with Talent Managment software to better track learners progress and training sessions

50.00% of 14 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

51.06% of 47 reviewers that rated this feature as important or highly important

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

57.26% of 117 reviewers that rated this feature as important or highly important

Organizing a group of people to accomplish a task

100.00% of 1 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

42.86% of 14 reviewers that rated this feature as important or highly important

Track and manage employee's work hours to improve payroll accuracy

51.34% of 187 reviewers that rated this feature as important or highly important

Track and manage employee time-off, vacation, and sick leave requests

61.39% of 373 reviewers that rated this feature as important or highly important

Allows PTO submissions and approvals with real-time visibility into team availability. Managers benefit from one-click approvals, while employees find the interface reliable and easy to use.

94 reviewers rated this feature

Measure and track time including hours worked and paid time off (PTO)

63.83% of 47 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

65.64% of 227 reviewers that rated this feature as important or highly important

Track employee/learner's progression through training programs

42.00% of 50 reviewers that rated this feature as important or highly important

Review data from past periods to reveal recurring tendencies and predict future performance

42.86% of 7 reviewers that rated this feature as important or highly important

It helps you request, approve, and track PTO, sick leave, and absences with real-time balances and shared calendars. Reviewers appreciate transparency, ease of use, and planning, though some report issues with custom policies, syncing with payroll, and future PTO calculations.

63.48% of 471 reviewers that rated this feature as important or highly important

Utilize third party services to cover unforeseen labor needs

0.00% of 2 reviewers that rated this feature as important or highly important

Interact with data visualization elements, such as charts and graphs, to drill down into data

0% of 0 reviewers...

Automatically create and distribute W-2/1099 tax forms to employees.

60.36% of 111 reviewers that rated this feature as important or highly important

Automatically subtract garnishments from wages

33.33% of 6 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

42.86% of 42 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Bruno Peláez

Senior Content Analyst

BambooHR’s top-rated features work together to reduce manual HR tasks, improve employee access to information, and support compliance. The combination of self-service tools and centralized data helps teams operate with more clarity and fewer bottlenecks.

Features

4.4 (3,055)

4.4

Based on 3,055 reviews

## Pricing

Value for money

4.4 (2231)

BambooHR does not publish fixed pricing online. For companies with 25 or fewer employees, pricing is a flat monthly rate starting at $250 per month. Larger teams pay per employee. Compared to the $14 average HR software budget, BambooHR’s cost may vary depending on plan and headcount.

Free Trial

[View pricing plan details](https://www.capterra.com/p/110968/BambooHR/pricing/)

Core

$10.00

Per User,Per Month

It includes:

-   HR Data
-   Reporting
-   Hiring
-   Onboarding
-   Time-off Tracking
-   Benefits Tracking
-   Integrations Marketplace
-   Add-on options for Payroll, Benefits Administration, and Time Tracking

Pro

$17.00

Per User,Per Month

It includes:

-   HR Data
-   Reporting
-   Hiring
-   Onboarding
-   Time-off Tracking
-   Benefits Tracking
-   Integrations Marketplace
-   Performance Management
-   Employee Experience
-   Employee Rewards
-   Employee Community
-   Add-on options for Payroll, Benefits Administration, and Time Tracking

Elite

$25.00

Per User,Per Month

It includes:

-   HR Data
-   Reporting
-   Hiring
-   Onboarding
-   Time-off Tracking
-   Benefits Tracking
-   Integrations Marketplace
-   Performance Management
-   Employee Experience
-   Employee Rewards
-   Employee Community
-   Compensation Management
-   Custom Dashboards & Analytics
-   HR Benchmarks
-   Premium Services
-   BambooHR Marketplace
-   Add-on options for Payroll, Benefits Administration, and Time Tracking

Value for money

4.4 (2,231)

4.4

Based on 2,231 reviews

## Integrations

BambooHR connects with a wide range of tools for payroll, applicant tracking, benefits, and identity management. These integrations help unify HR workflows and reduce manual data entry.

Popular integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[

Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[

Deel](https://www.capterra.com/p/205015/Deel/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Bruno Peláez

Senior Content Analyst

Connecting BambooHR with payroll, recruiting, and identity platforms helps your HR lead reduce duplicate entries, sync employee data faster, and maintain cleaner records across systems.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (2325)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2,325)

4.5

Based on 2,325 reviews

## User reviews

Overall rating

4.6

Based on 3,108 reviews

Filter by rating

5(1984)

4(962)

3(129)

2(18)

1(15)

Mentioned topic

Sorted by most recent

Hallye N.

Client Administrator

Accounting

### "Great for Onboarding & tracking"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 30, 2026

Highly recommend for simplicity and ease of use, but growing companies may find they outgrow it quickly, needing more flexibility and advanced reporting than the platform offers.

Pros

Excels at employee onboarding, time-off tracking, applicant tracking, performance reviews, and self-service HR — all in one clean, intuitive interface built for small to mid-sized businesses.

Cons

Limited mobile app functionality, rigid customization especially in performance management, and costs that rise with add-ons like time tracking and benefits.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Community Manager

Real Estate

### "Positive Experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 28, 2026

Overall, I’m very pleased with the software! It’s been a great addition to our resources and we continue to rely on it more and more.

Pros

It is very easy to use and navigate. We keep adding the use of more features of the software for our team and it’s been a great resource!

Cons

We use the system to track mileage and topics for 1:1s with our supervisors (among other things). I find it difficult to add mileage using the app and there is no way to even access the tab for 1:1s with my supervisor in the app.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RV

Rakhi V.

QA Lead

Information Technology and Services

### "Bamboo HR Review after using it for 4 years"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 27, 2026

My experience has been positive. It’s reliable, easy to navigate, and does a great job of keeping HR information and processes organized in one place. While there are a few areas that could be smoother—especially around deeper reporting and reducing clicks—it’s still a solid tool for day-to-day HR needs.

Pros

It is clean and straightforward BambooHR is for the basics—finding employee info, org details, and important documents is quick and not buried under too many menus. I also appreciate how it centralizes HR tasks (like time-off requests and approvals) so there’s less back-and-forth

Cons

Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you want without workarounds. Also, the user experience can feel slightly inconsistent depending on the section you’re in, so a few workflows take more clicks than expected.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Brad B.

Finance HR Director

Non-Profit Organization Management

### "Good to even better!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 22, 2026

They have great support and even when I have trouble it usually ends up with a good result. Overall, I'd say we are very happy with it.

Pros

They added some great features as far as their time sheet goes and tracking hours. The setup is still easy and support is great.

Cons

I still have a little trouble getting reports to report on what I want it to. Also, with all the upgrades, their pricing has gone up.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

We wanted more features than ADP had to offer including Employee Evaluations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Accounting Manager

Transportation/Trucking/Railroad

### "Bamboo HR/Payroll"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2026

This software was easy to use. It was especially good when trying run a small retail business with only a few employees. I wouldn’t really say I had any cons with his software. I wouldn’t use it for a large company. Its more for small businesses.

Pros

This software was easy to use. It was especially good when trying run a small retail business with only a few employees.

Cons

I wouldn’t really say I had any cons with his software. I wouldn’t use it for a large company. Its more for small businesses.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Timothy C.

Owner

Marketing and Advertising

### "The "Single Source of Truth" for our Growing Agency"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2026

My overall experience with BambooHR has been transformative, especially coming from a background of manual spreadsheets and fragmented PDFs. Transitioning to a unified platform has professionalized our internal operations and significantly reduced the administrative "ping-pong" that typically happens between HR and the rest of the team. In a fast-paced agency environment, having a "hired-to-retired" workflow that actually works is a massive relief. It has allowed us to scale our onboarding—sending out digital offer letters and new hire packets in minutes rather than hours—while keeping our employee data clean and compliant. While no software is perfect—the reporting engine can feel a bit rigid when you need hyper-specific, cross-tabular data—the trade-off for such an intuitive user interface is well worth it. It’s one of the few tools we use that requires almost zero training for new hires; they just "get it."

Pros

The interface is incredibly intuitive, requiring almost zero training for new hires. The "hired-to-retired" onboarding workflow is a massive time-saver, allowing us to send out digital offer letters and new hire packets in minutes. The mobile app is also a standout; our team actually uses it to request PTO and check the org chart, which keeps everyone connected in a hybrid environment, allowing us to better manage our small business. Customer support for the software has been minimal, as it does what it is supposed to do, but pleasant and easy when needed. The cost for this software seems well worth it, considering what is gained from it, and has significantly brought the business's HR costs down.

Cons

The reporting engine, while great for standard metrics like turnover and headcount, can feel a bit rigid if you need highly customized, cross-tabular data. Also, while the integrations are good, some advanced automation triggers (like specific notifications for custom fields) are more limited than I’d like.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reasons for choosing BambooHR

All the features, price, and value provided by this product made it the best option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Harshul S.

Network Engineer

Education Management

### "HR tool that works good for everyday tasks"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

March 8, 2026

Overall my experience has been good enough for day‑to‑day HR work. It’s not perfect but it does the job. Once you get used to where things are it’s pretty easy to use and keeps things organized. A few things could be smoother but nothing that stops you from getting work done.

Pros

I like that BambooHR keeps all the HR info in one spot it just makes things easier to manage. The layout is clean and not too confusing, so you can find stuff pretty quick Time off requests and basic employee details are super simple to handle without extra steps

Cons

Some features feel a bit limited, like you expect more options but they’re not there Reports take a while to figure out and sometimes don’t show exactly what you need Support is ok but sometimes you wait longer than you want for a reply

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Hr Manager

Financial Services

### "BambooHR review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2026

Pros

Value for money,the customer support is great,ease of use,job posting are seamless,management is seamless,communication is spot on

Cons

Pricing and quick customer support needs to be looked into,reporting needs to be granular and support needs to be done promptly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Cloe C.

Directrice magasin

Cosmetics

### "En résume, facile à utiliser "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 2, 2026

Nous utilisions avant un système RH dépassé avec une interface compliquée, tout le contraire de BambooHR.

Pros

Ce que j’aime le plus chez bamboo c’est que tout est facile : Facile à utiliser, des fonctionnalités faciles à prendre en main et son tableau de bord.

Cons

Il est vrai que BambooHR est très facile à prendre en main, mais l’intégration à certaines applications n'est pas aussi facile que d’autres. À HubSpot et Slack, c’est compliqué par rapport à la suite Microsoft.

Switched from

[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)

Bamboo est plus facile, plus claire. Certes certaines intégrations ne sont simple mais c'est le mieux qu'on aurait pu choisir.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VC

Vicente C.

Quality Technician

Automotive

### "Evaluating BambooHR"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 28, 2026

My overall experience with BambooHR has been moderate. It helps tracking employee's records, time off convenient.

Pros

What I liked most about BambooHR is how it simplifies managing employee and information in one place. I appreciate the intuitive interface which makes it easy to track time off and records.

Cons

What I liked least about BambooHR is the mobile functionality is limited compared to the desktop version.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/)

## FAQs

BambooHR uses a per-employee, per-month pricing model for companies with more than 25 employees. Smaller teams pay a flat monthly rate. Pricing varies by plan and headcount.

Yes. BambooHR Payroll integrates time tracking, time off, and benefits into a single system. It supports full-service tax filing and payroll reporting, helping teams reduce manual data entry and streamline pay runs.

Absolutely. BambooHR allows customization of workflows, approvals, access levels, email alerts, tabs, fields, and company branding.

Yes. BambooHR Benefits Administration helps manage onboarding elections, open enrollment, approvals, and reporting. It also includes automated carrier connections for U.S.-based employees.

BambooHR integrates with over 120 third-party applications, including tools for payroll, recruiting, identity management, and more.

No. BambooHR is HR software, not a professional employer organization (PEO). It does not provide outsourced HR staff but offers tools to help HR professionals manage people operations.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from BambooHR’s own online content in September 2025, including the product's website and its social media channels.
    

## Related reading

### [Capterra’s 2025 HR Software Trends: How Leading Organizations Transform Talent With Technology](https://www.capterra.com/resources/hr-software-trends-ai-talent-transformation/)

Published July 24, 2025 by [Bruno Peláez](https://www.capterra.com/resources/author/bruno-pelaez/) and [Brian Westfall](https://www.capterra.com/resources/author/bwestfall/)

### [5 Top-Rated Payroll Software for HR](https://www.capterra.com/resources/payroll-software-for-hr/)

Published October 3, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/)

### [7 Top-Rated HR Project Management Software](https://www.capterra.com/resources/project-management-software-for-hr/)

Published October 17, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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