# Compare BambooHR vs ADP TotalSource 2026 | Capterra > Unsure of what to choose? Check Capterra to compare BambooHR and ADP TotalSource based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/110968-113109/BambooHR-vs-ADP-TotalSource --- # BambooHR vs ADP TotalSource Features and Cost Comparison Last updated June 30th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BambooHRADP TotalSource2/4 selected [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) [## BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting Price $10.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [3,460 reviews](#user-reviews) Positive 3,297 Neutral 128 Negative 35 [## ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment DP HS Based on [457 reviews](#user-reviews) Positive 379 Neutral 48 Negative 30 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 19,525 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Payroll Management 4.3 Employee Database 4.6 HR Management 4.6 Time & Attendance 4.2 Employee Management 4.5 79%Fit High performer Feature ratings Payroll Management 4.3 Employee Database 4.3 HR Management 4.3 Time & Attendance 4.4 Employee Management 4.2 User satisfaction User satisfaction 4.6 User reviews[3,460](https://www.capterra.com/p/110968/BambooHR/reviews/) Ease of use 4.7 Functionality 4.4 Value for money 4.5 Customer support 4.5 User satisfaction 4.2 User reviews[457](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 3.9 Customer support 4.1 Price starts from Price starts from $10Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for BambooHR centralizes employee, payroll, time, and benefits data, ensuring accuracy, security, and seamless coordination for peace of mind. Best for ADP TotalSource helps businesses with 5 to 1,000+ employees streamline HR, payroll, benefits and compliance through a certified PEO model that combines technology with expert support. ## User reviews Pros & cons Timothy C. Owner > "It has allowed us to scale our onboarding—sending out digital offer letters and new hire packets in minutes rather than hours—while keeping our employee data clean and compliant. While no..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7112253) JW Joe W. Assistant Project Manager > "I wish there were a way to bulk add time sheet information across multiple days. Since I'm salaried and my hours are typically allocated across however many jobs I'm involved in, it..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135634) ZL Zhiqing L. Performance Marketing Analyst > "It has improved operational efficiency by reducing manual work and keeping information organized in one place. While there are some limitations with advanced reporting and customization,..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920) LI Lola I. RPF Analyst > "The process for editing and adding schedules needs to be changed or made easier; sometimes it freezes, and for example, adding night hours is more tedious for some of us who work at..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135368) DL Danisha L. Supply Chain Specialist. > "It streamlines processes like employee records, time-off tracking, and onboarding, making day-to-day HR operations much smoother and more organized." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150570) CG Carina G. PA-C > "One of the downsides of BambooHR was that some features felt limited in terms of customization, especially when trying to tailor reports or workflows to specific organizational needs." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753) MG McKenna G. Marketing Manager > "From files and documentation to job postings and payroll, it holds all the necessary functions of an HR platform and it's scalable for what we need as a growing company." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151486) VR Verified Reviewer Community Manager > "I find it difficult to add mileage using the app and there is no way to even access the tab for 1:1s with my supervisor in the app." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120432) KF Kyle F. Security Specialist > "Features like payroll processing, employee communication, and job posting are all seamlessly integrated, which saves time and reduces the need for multiple systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920) SAS Seyed Ahmad S. Android Developer > "Reporting can be basic, some workflows feel rigid, and the applicant tracking system can feel too lightweight if you do a lot of recruiting." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610) OO Onyekachukwu O. Senior Technical Advisor > "Features like leave management, employee records, onboarding, and document storage made day-to-day requests and task from Human resource much easier to handle." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151844) RV Rakhi V. QA Lead > "Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you want without..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) BP Blake P. Ops Support > "It is a fantastic, reliable core HR system that is perfectly suited for small to medium-sized businesses. While it might lack some of the heavy, enterprise-level customizations, it..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148280) SJ Sarah J. Information and Technology Specialist > "For me, the limit of 10 item breakdowns per project goal sometimes cause an issue and I have to do multiple goals for the same projects because I run out of boxes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) KF Kyle F. Security Specialist > "The platform delivers consistent value across all key areas—payroll is reliable and straightforward, communication tools help keep everyone aligned, and the job posting features make..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920) LR Lakan R. RevOps > "despite the decent UI, some buttons are confusing to use. or lack actual functionality for example you have a button to click to request time off, but when you click it a pop up comes up..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152099) MC Mark C. Senior SRE > "Tracking Leaves and company employee details whether they are working or who is on off on a given day has become very simple and it also great to verify other job info and perfonal info..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137742) SB Shivam B. Intern > "This means that every time I revisit the section, I have to manually change or clear the filters again, which can be slightly inconvenient during regular use." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134898) SS SHUBHAM S. ENGINER > "It simplifies HR tasks such as attendance tracking, leave management, employee records, and performance monitoring." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153183) LW Louie W. Project Coordinator > "Additionally, certain advanced functionalities, such as reporting and integrations, can be somewhat basic compared to more robust HR systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135422) MM Marvin M. Maintenance Manager > "What I like most about BambooHR is how easy it makes communicating with candidates. When we post a job opening, the system allows me to reach out to multiple candidates efficiently, which..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151189) SS Sweta S. Global People and Talent Manager > "Reporting tools have some limitations when it comes to performance reports not being able to run when we customize our questions." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7162242) MM Monneth M. Senior Production Accountant > "It provides excellent value for money by combining several HR functions—applicant tracking, onboarding, and record-keeping—into one seamless package." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151331) MS Michael S. Financial Planner > "Getting new starters through the document signing and profile setup steps sometimes requires more back-and-forth than it should, and the process isn't always intuitive for employees who..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148797) PK Pramod K. Analytics Lead > "It is a world-class system for centralizing employee data, boosting company morale, and taking the administrative headache out of HR." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152977) NK Naveen K. VP of Technology and Data > "Limited customization, basic reporting for complex needs, and integrations can feel restricted at scale" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135317) SM Sathwika M. SDET > "The onboarding process is smooth, and features like employee data management, leave tracking, and performance management are well integrated." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135732) VV Vigneshwar V. Data Analyst > "One drawback of BambooHR is that some advanced features and customizations are limited compared to more complex HR systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500) MS Michael S. Financial Planner > "Onboarding new employees is straightforward, and the self-service features mean staff can update their own details, request leave, and access documents without needing to contact HR..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148797) SdaE Sait doğan E. content manager > "They charge per employee per month, and it gets expensive quickly, especially when you start adding Payroll and Performance as separate modules." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137567) DA Denisse A. Operations Admin > "Bamboo provides easy access to personal information, it facilitates payroll documents in case the consumer needs to print or update any information." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153251) VV Vigneshwar V. Data Analyst > "Reporting can feel a bit restrictive for deeper analytics, and certain integrations require additional setup or third-party tools." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500) ZL Zhiqing L. Performance Marketing Analyst > "The system is intuitive, making onboarding, leave management, and performance tracking much more efficient for both HR teams and employees." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920) KF Kevyn F. Software Developer > "I don’t really like that some features are limited in the basic plans and pricing is not transparent, which can make it harder to evaluate the full cost upfront." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140875) GP Gonzalo P. Data Analyst > "The interface is clear, so it is simple to find employee information, request time off, check documents, and manage basic HR tasks without needing much explanation." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150929) Denis M. Recruiter > "Add the random server outages into the mix, and you get a tool that often creates more work instead of saving time" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515) OO Onyekachukwu O. Senior Technical Advisor > "It helped simplify HR processes, improve staff record management, and reduce the amount of manual follow-up required for routine tasks." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151844) Lizette V. Inventory and Rebate Accountant > "There were times when I couldn’t access the system or had to wait and try logging in again later, which was frustrating, especially when I needed quick access to information or to..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7144925) AP Andre P. cloud engineer > "The employee self-service portal is excellent; staff can request time off, update personal information, and access pay stubs without HR involvement." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7147544) LW Lindsey W. Data Technician > "Sometime the screen will lag or the screen will just constantly spin with a blank white page when Bamboo is down or doing an update." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136113) AC Amber C. Procurement Manager > "Onboarding/Hiring is streamlined, as well as posting job ads and reviewing resumes directly from BambooHR makes business operations less stressful!" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150671) ZL Zhiqing L. Performance Marketing Analyst > "Reporting customization can sometimes feel restrictive, especially when generating highly specific analytics or cross-functional reports." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920) MG Mar G. Data Manager > "it's a complete, agile, fast and secure interface for managing all HR aspects of a company, in my opinion as an empleoyee." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136946) JH Jinkyung H. Accounting Specialist > "The clock-in/clock-out interface feels cluttered, and the total hours worked does not reflect lunch time correctly." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150545) MnC Mónica C. Data Services Associate > "It shows my job position, payroll, has the section of customer support which is important, I do think is worth the money and it's good to improve communication between teams." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7157665) RV Rakhi V. QA Lead > "Also, the user experience can feel slightly inconsistent depending on the section you’re in, so a few workflows take more clicks than expected." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) MM Monneth M. Senior Production Accountant > "It has effectively centralized all our employee data into a single "source of truth," significantly reducing the time spent on manual administrative tasks." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151331) CA Cole A. Technician > "Sometimes slow causing issues with punch times, has intermittent issues with the time punch button not registering" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151084) EO Emilio O. Data Service Associated > "BambooHR is widely praised for its highly intuitive interface and comprehensive suite of features, making it an excellent all-in-one solution for small to medium-sized businesses." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7149752) Fergus C. Graphic Designer > "The way that employee holidays are kept track of in BambooHR is not clean at all and should be displayed more clearly and simply." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7138895) SAS Seyed Ahmad S. Android Developer > "It worked especially well for streamlining HR processes and improving visibility for both managers and employees. While there are some limitations in customization and reporting, overall..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610) RL Richard L. Marketing Lead > "I would say the only thing was the inability to do anything in day of liew from personal events like working on days on public holidays for example" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134925) FD Freya D. Account Manager > "The layout is simple and straightforward, so finding employee information, submitting leave requests, and completing HR tasks takes very little time." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7170916) Craig T. Director of Marketing > "Often its simplicity is its downfall, I want better comparative features for judging candidates and resumes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084331) JM Joshua M. Project Field Assistant > "It makes employee management, onboarding, time-off tracking, and document storage very simple and efficient." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152807) ADC A.D. C. Special Projects Manager > "I've had issues in the past with it not syncing up to make the established withdrawals for my 401(k)." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151269) MM Marco M. Agent-CSR-Not Owner of Company > "The platform simplifies many HR processes, from onboarding to time-off tracking, making daily tasks easier to manage." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137937) Quang H. UX Manager > "Some advanced features require additional cost, and the mobile app occasionally has performance issues." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135757) Kari J. Internal Auditor > "As an employee, Bamboo is great tool for helping me keep track of paystubs, pay information, and time off, all in one place." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7179730) EP Erika P. HR Manager > "However, we grew so much in size, that BambooHR could no longer support us the way we needed, and we found ourself doing a lot of manual processes on our own." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7087436) SS Swaminathan S. HR Coordinator > "Its user-friendly design makes it accessible for both HR teams and employees, resulting in increased efficiency and a better employee experience." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7166517) CG Carina G. PA-C > "Additionally, certain integrations with other systems were not as seamless as expected, which occasionally led to extra manual work." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753) KH Karissa H. QMHS Case Manager > "It excels at simplifying HR processes and improving organization, though it may require additional tools as a company scales or needs more advanced functionality." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137263) AD Andres D. Bid Manager > "It lacks the heavy-duty power that massive enterprises need for deep organizational scaling." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134457) AD Amit D. Senior Technical Writer > "The automation features save a lot of time, and the self-service portal allows employees to access their information easily." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153059) AV Ashley V. Senior Accountant > "That I can't see terminated employee information. If I need to go back to find terminated employee information, I can't do that." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134377) RV Rakhi V. QA Lead > "It’s reliable, easy to navigate, and does a great job of keeping HR information and processes organized in one place. While there are a few areas that could be smoother—especially around..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) Denis M. Recruiter > "The whole service just crashes and goes down for a few hours at least a couple of times a month, leaving the HR team completely stuck." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515) KC Kiara C. Customer Support Specialist > "It’s also really helpful having everything centralised in one platform, especially while working remotely, as it makes communication and accessing HR resources much more convenient." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152344) JW Jamalleh W. Human Resources > "There is a lack of follow through with tickets, poas on file get lost and the onus is on the employer to get it, and lastly there is no tracking of tickets with a unique identifier for..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817719) SH Seth H. Superintendent > "Easy access to PTO and all the info you need without having to call HR, can use this APP and safe time and allows for easy communication." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7171335) CR Caleb R. Director of Sales development > "Some of the manager and admin tools can be difficult to locate and navigate efficiently from a user perspective." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134336) DP Destiny P. Host Home Coordinator > "I also like the desktop version where it shows my company's newest employees, anniversaries, and birthdays." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150907) TC Taina C. Customer Services Representative Operations PreSales > "The main limitation I’ve noticed is around visibility after submitting items for management approval." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140637) SJ Sarah J. Information and Technology Specialist > "I am also a huge fan of the Goals section where I can add projects and breakdowns of what benchmarks need hitting and when." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) MM Maya M. Student COO > "Even though the software is great, it’s pretty expensive, so it might not be the best value for money for a tiny startup or a team on a super tight budget." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136288) TM Tyra M. customer support agent > "The interface is clean and intuitive, which helps reduce training time and makes it simple for both HR teams and employees to navigate." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151115) RN Rebekah N. Admissions Coordinator > "I struggle to find notifications. When I get sent paperwork to sign, it's really difficult to find." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7145244) BN Brian N. Program Manager > "It’s also nice having a centralized place for HR-related information, which makes it easier to stay informed and reduces the need to reach out to others for basic questions." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7171521) YQ Yesenia Q. Loan Processor > "Sometimes I'm unable to clock in, the system tends to go down sometimes, but its not a big deal, It only happens sometimes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152791) [View Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/) DP Deborah P. Office Administrator > "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support from..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) EF Elizabeth F. Office Operations Manager > "The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make it..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) Harshul S. Sr tech specialist > "It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the everything..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) RZ Rowie Z. HR Manager > "he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they are..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7068360) AG Allen G. President > "Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7075129) DP Deborah P. Office Administrator > "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming for..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) CP Chau P. Pharmacist > "I also appreciate how they keep me informed about changes to laws and regulations, and their support with HR matters has been invaluable,..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) LL Lori L. Head of People, North America > "Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) DJ Daniel J. HR Generalist > "What we like most about ADP TotalSource is the ability to bring our benefits under one umbrella for easy employee access." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023693) CA Cindy A. President and CEO > "Pricing is another sore spot. Why can't I get an itemized list of what my payment is covering - how much is unemployment, how much am I..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758666) RF Ryan F. hr > "payroll and hrbp are great, lacking in the other areas such as taxes, unemployment reporting and taxes" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7025211) CP Chau P. Pharmacist > "For me, the main drawbacks are the payroll costs and the limited benefits options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) LF Laura F. Head of People > "Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010937) Harshul S. Sr tech specialist > "Support is a little slow during busy periods" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) LH Liz H. Office Manager > "The best part about ADP TotalSource, besides the payroll service, is the enrollment of employees into benefit programs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) AM Adam M. President > "Lack of transparency as well, onve you become a customer they will not provide you standard information about claims which are needed to..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6765672) DK Debra K. Vice President > "I am able to print reports, make changes and obtain information quickly and efficiently from their Human Resource Information System. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) SH Stephanie H. Treasurer > "We were sold that this would be outsourced HR and instead we have to do everything on our own. Plus they are slow to respond to emails and..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6766593) TK Tony K. President > "We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) AK Amanda K. Practice Manager > "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of ADP." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734) SN Serenity N. Sr. Director of Administration and HR > "It's great to have a combined package that allows us to have everything under one platform." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) FE Felipe E. CEO > "It's not easy to gather all the information including the costs of benefits, 401k retirement company contributions, wages, etc." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) JW Jasmine W. Operations Manager > "We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7067724) EK Eric K. CEO > "webiste difficult to navigate through different field. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941) SN Serenity N. Sr. Director of Administration and HR > "Also, I really value having an HRBP resource to talk through situations, gather insight and be a partner to us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) SG Shannon G. Practice Manager > "It is hard to update anything and I usually need to call to have it done on the backend." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6850925) RM Rachael M. Server > "Ability to access pay stubs online at any point in time was important and ease to locate specific pay stubs was relatively easy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6378549) SM Steven M. VP of Finance > "Accountability as in certain departments, like tax, not responding to emails and not resolving issues timely." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6552797) RR Rosa R. administration > "It has helped us save a lot of time on administrative tasks and allowed us to focus more on growing our business." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847874) CP Chau P. Pharmacist > "The plans tend to be pricey, and unfortunately, the premiums have increased year after year." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) RV Rosemary V. Owner > "The best part about having ADP handle your payroll you have the confidence that they know the latest tax laws, and they own the..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6334838) DR Diane R. VP of Finance > "the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074261) ES Erin S. Executive Office Manager > "A great tool that makes payroll pretty simple and managing staff a breeze." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882) PK Peter K. Chief Financial Officer > "Writing new reports was tricky. When one writes reports only once in a while, it is difficult to remember the process." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847731) FE Felipe E. CEO > "Being a small company, ADP TotalSource provides a professional HR platform that we can trust and rely on." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) TS Tristin S. HR Manager > "HRBP support is not consistent, myLearning@ADP is really hard to use, talent portion is not user friendly either." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114) EF Elizabeth F. Office Operations Manager > "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) CW Caitlin W. Manager > "I wish there was a way for us to see what the team sees, because as admins we cannot so we do not know what to tell new hires to expect." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6553501) JO Jeffrey O. Owner > "It is easy for employees to access all their information and be able to change their benefits and items without having to involve someone in..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523383) EB Eleanor B. Director People Operations > "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179) LL Lori L. Head of People, North America > "The team collaboration - I have gotten into an amazing grove with my support people. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) TH Tabatha H. Director of Human Resources > "We had to manage tax issues on our account, and we did not have a dedicated team." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) DA Dena A. Accounting Manager > "I like that ADP is a one-stop shop, as far as payroll and HR are concerned, and they take care of a LOT of the reporting for our company,..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) TK Tony K. President > "ADP is expensive, and the fees are not very transparent." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) AH Alysia H. Assistant Controller > "I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6520829) TC Tiffany C. Owner > "I don't like that employees can't change their tax info on our system." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6510445) AB April B. VP of Administration and Finance > "To have ADP as a background help, I don't have to worry about the nitty-gritty of HR and Payroll; I trust my team and what they do for us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856) JS Joe S. President > "too bureaucratic, sometimes hard to solve issues because pass from one division to another. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534558) JF Jonathan F. Corporate Food Service Director > "Has everything for timecards and payroll in one place. Since we have multiple locations, using an app with GPS works well for our staff." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___5014422) CD CRAIG D. Owner > "Sometimes I've waited 2 weeks for the Tax department to respond to a Case I opened." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6554632) SB Steven B. Director - Business Services > "Our Business Partner and, Payroll specialist do a wonderful job assisting us and making the whole process flow smoothly." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) RG Richard G. Director > "ADP represents 200,000 small businesses, 4.5 million employees? and there isn't good buying power regarding offering health insurance? ..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316657) DK Debra K. Vice President > "ADP TotalSource makes it easy to offer top quality HR services and benefits to our employees. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) DO Diane O. HR Manager > "customer service response time was an issue." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851090) KS Kalonishay S. Operators > "Very helpful, helps you navigate check stubs, W4, and you horus" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6455117) AW Amanda W. Managing Optometrist > "Sometimes hard to navigate where things are on the website" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6462248) BS Bridgette S. Chief Administrative Officer > "I like that ADP handles all of our employee benefits and makes us competitive in the marketplace. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) BH Bobby H. CEO > "Health insurance rates and options aren’t as competitive as I would like." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523068) DH Deborah H. Office Manager > "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) MS Miriam S. President, General Counsel > "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) DA Dena A. Accounting Manager > "The fact that everything I could possibly need for payroll, HR, and compliance is available to me through ADP makes up for the cost. But..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) DH Deborah H. Office Manager > "In the end our Co. has downsized and the fees were not manageable." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) SE Sharon E. HR Manager > "The ADP system is reliable and offers excellent reporting, flexibility, and accuracy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523414) TH Tabatha H. Director of Human Resources > "Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) ES Erin S. Executive Office Manager > "Our employees enjoy the app for timekeeping." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882) TH Tabatha H. Director of Human Resources > "Additionally, our implementation manager just stopped working or disappeared during implementation." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) AH Alan H. Global Support Manager > "ADP TotalSource is a robust all-in-one HR solution." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534606) MS Miriam S. President, General Counsel > "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) SB Steven B. Director - Business Services > "The on-line system is fairly straight forward, and there is always our team we can contact if we run into any challenges." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) VA Vish A. Administrator > "Nothing that comes to my mind immediately but getting people on the phone is some times a bit challenging" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6762407) JD Josie D. Human Resource Manager > "We plan on partnering with TotalSource for the foreseeable future." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023636) LH Liz H. Office Manager > "That is not the case. But that is due to our broken health insurance industry." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) DP Deborah P. Office Administrator > "A positive relationship in our small family law business." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) DW Deborah W. Manager > "Seems like new employees always have issue logging in and getting signed up in a time frame." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536137) MO Marina O. President > "The support is also resposive and professional." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7037441) MW Michele W. President > "Website can be difficult to navigate if you are new to it." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536258) EF Elizabeth F. Office Operations Manager > "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) LH Liz H. Office Manager > "Our main gripe is the health insurance options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) EM Eric M. Owner > "Computerized platform upgrade last tear was a big enhancement." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534662) TG Tyler G. General Manager > "When i began with Airmaster 5 years ago i received good feedback from our contact, whom left shortly after. Since then we've been bounced..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322522) [View Reviews](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) ## User interface 4.60 (3,460) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) 4.24 (457) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important BambooHR 36/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/110968/BambooHR/#features) ADP TotalSource Top features 40/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/113109/ADP-TotalSource/#features) ### Recognition BambooHR is recognized as a top-rated tool in 5 Capterra Shortlist reports ADP TotalSource is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support BambooHR Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ADP TotalSource Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BambooHR - By BambooHR - Located in United States - Founded in 2008 ADP TotalSource - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) $10/month Price Contact vendor for pricing 4.4 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-110968/WebPay-vs-BambooHR) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-113109/WebPay-vs-ADP-TotalSource) [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) $10/month Price $8/month 4.4 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/110968-172127/BambooHR-vs-Rippling) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/113109-172127/ADP-TotalSource-vs-Rippling) 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$10/month Price Contact vendor for pricing 4.4 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/110968-155895/BambooHR-vs-WorkforceNow) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/113109-133745/ADP-TotalSource-vs-Paycor-Perform)