--- title: "Compare BambooHR vs Gusto 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare BambooHR and Gusto based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/110968-131882/BambooHR-vs-Gusto" page_type: "comparison" language: "en" --- # BambooHR vs Gusto Features and Cost Comparison Last updated August 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BambooHRGusto2/4 selected [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,552)](https://www.capterra.com/p/110968/BambooHR/reviews/) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,221)](https://www.capterra.com/p/131882/Gusto/reviews/) [## BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,552)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting Price $10.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [3,552 reviews](#user-reviews) Positive 3,387 Neutral 130 Negative 35 [## Gusto](https://www.capterra.com/p/131882/Gusto/)[4.6 (4,221)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting Price $49.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [4,221 reviews](#user-reviews) Positive 3,942 Neutral 164 Negative 115 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 15,627 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Missing features Feature ratings Direct Deposit 4.7 Employee Database 4.6 Data Import/Export 4.1 Mobile Access 4.6 Multi-Country NA 79%Fit Not enough reviews Feature ratings Direct Deposit 4.7 Employee Database 4.6 Data Import/Export 3.0 Mobile Access 4.5 Multi-Country 4.1 User satisfaction User satisfaction 4.6 User reviews[3,552](https://www.capterra.com/p/110968/BambooHR/reviews/) Ease of use 4.7 Functionality 4.4 Value for money 4.5 Customer support 4.5 User satisfaction 4.6 User reviews[4,221](https://www.capterra.com/p/131882/Gusto/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.4 Price starts from Price starts from $10Per User, Per Month - Free version - Free trial Price starts from $49Other, Per Month - Free version - Free trial Best for Best for BambooHR centralizes employee, payroll, time, and benefits data, ensuring accuracy, security, and seamless coordination for peace of mind. Best for Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips. ## User reviews Pros & cons Timothy C. Owner > "It has allowed us to scale our onboarding—sending out digital offer letters and new hire packets in minutes rather than hours—while keeping our employee data clean and..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7112253) JW Joe W. Assistant Project Manager > "I wish there were a way to bulk add time sheet information across multiple days. Since I'm salaried and my hours are typically allocated across however many jobs I'm involved..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135634) ZL Zhiqing L. Performance Marketing Analyst > "It has improved operational efficiency by reducing manual work and keeping information organized in one place. While there are some limitations with advanced reporting and..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920) LI Lola I. RPF Analyst > "The process for editing and adding schedules needs to be changed or made easier; sometimes it freezes, and for example, adding night hours is more tedious for some of us who..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135368) DL Danisha L. Supply Chain Specialist. > "It streamlines processes like employee records, time-off tracking, and onboarding, making day-to-day HR operations much smoother and more organized." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150570) CG Carina G. PA-C > "One of the downsides of BambooHR was that some features felt limited in terms of customization, especially when trying to tailor reports or workflows to specific organizational..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753) MG McKenna G. Marketing Manager > "From files and documentation to job postings and payroll, it holds all the necessary functions of an HR platform and it's scalable for what we need as a growing company." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151486) VR Verified Reviewer Community Manager > "I find it difficult to add mileage using the app and there is no way to even access the tab for 1:1s with my supervisor in the app." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120432) GMM Goodman Mzekelomhle M. Senior Project Engineer > "It has helped improve efficiency and is simple for both administrators and employees to navigate. While there are some limitations with advanced reporting and customization, it..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7189276) SAS Seyed Ahmad S. Android Developer > "Reporting can be basic, some workflows feel rigid, and the applicant tracking system can feel too lightweight if you do a lot of recruiting." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610) KF Kyle F. Security Specialist > "Features like payroll processing, employee communication, and job posting are all seamlessly integrated, which saves time and reduces the need for multiple systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920) RV Rakhi V. QA Lead > "Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you want..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) SR Sabino R. Dev > "It successfully eliminated scattered spreadsheets and fragmented processes with an approachable, professional platform that the entire company uses. Although companies with..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7188986) SJ Sarah J. Information and Technology Specialist > "For me, the limit of 10 item breakdowns per project goal sometimes cause an issue and I have to do multiple goals for the same projects because I run out of boxes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) OO Onyekachukwu O. Senior Technical Advisor > "Features like leave management, employee records, onboarding, and document storage made day-to-day requests and task from Human resource much easier to handle." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151844) LR Lakan R. RevOps > "despite the decent UI, some buttons are confusing to use. or lack actual functionality for example you have a button to click to request time off, but when you click it a pop..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152099) SR Sabino R. Dev > "PTO tracking and leave approvals are completely effortless, and centralizing employee records, org charts, and e-signatures into one dashboard saves our team hours of manual..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7188986) SB Shivam B. Intern > "This means that every time I revisit the section, I have to manually change or clear the filters again, which can be slightly inconvenient during regular use." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134898) BP Blake P. Ops Support > "It is a fantastic, reliable core HR system that is perfectly suited for small to medium-sized businesses. While it might lack some of the heavy, enterprise-level..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148280) LW Louie W. Project Coordinator > "Additionally, certain advanced functionalities, such as reporting and integrations, can be somewhat basic compared to more robust HR systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135422) KF Kyle F. Security Specialist > "The platform delivers consistent value across all key areas—payroll is reliable and straightforward, communication tools help keep everyone aligned, and the job posting..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920) SS Sweta S. Global People and Talent Manager > "Reporting tools have some limitations when it comes to performance reports not being able to run when we customize our questions." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7162242) MC Mark C. Senior SRE > "Tracking Leaves and company employee details whether they are working or who is on off on a given day has become very simple and it also great to verify other job info and..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137742) MS Michael S. Financial Planner > "Getting new starters through the document signing and profile setup steps sometimes requires more back-and-forth than it should, and the process isn't always intuitive for..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148797) SS SHUBHAM S. ENGINER > "It simplifies HR tasks such as attendance tracking, leave management, employee records, and performance monitoring." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153183) NK Naveen K. VP of Technology and Data > "Limited customization, basic reporting for complex needs, and integrations can feel restricted at scale" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135317) MM Marvin M. Maintenance Manager > "What I like most about BambooHR is how easy it makes communicating with candidates. When we post a job opening, the system allows me to reach out to multiple candidates..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151189) GMM Goodman Mzekelomhle M. Senior Project Engineer > "One drawback is that some advanced features and customization options are limited compared to more enterprise-focused HR platforms." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7189276) MM Monneth M. Senior Production Accountant > "It provides excellent value for money by combining several HR functions—applicant tracking, onboarding, and record-keeping—into one seamless package." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151331) VV Vigneshwar V. Data Analyst > "One drawback of BambooHR is that some advanced features and customizations are limited compared to more complex HR systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500) VR Verified Reviewer IT Admin > "It makes navigating employee records, tracking time off, and managing onboarding completely seamless for both HR and employees." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7188104) SdaE Sait doğan E. content manager > "They charge per employee per month, and it gets expensive quickly, especially when you start adding Payroll and Performance as separate modules." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137567) PK Pramod K. Analytics Lead > "It is a world-class system for centralizing employee data, boosting company morale, and taking the administrative headache out of HR." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152977) VV Vigneshwar V. Data Analyst > "Reporting can feel a bit restrictive for deeper analytics, and certain integrations require additional setup or third-party tools." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500) SM Sathwika M. SDET > "The onboarding process is smooth, and features like employee data management, leave tracking, and performance management are well integrated." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135732) KF Kevyn F. Software Developer > "I don’t really like that some features are limited in the basic plans and pricing is not transparent, which can make it harder to evaluate the full cost upfront." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140875) MS Michael S. Financial Planner > "Onboarding new employees is straightforward, and the self-service features mean staff can update their own details, request leave, and access documents without needing to..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148797) Denis M. Recruiter > "Add the random server outages into the mix, and you get a tool that often creates more work instead of saving time" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515) DA Denisse A. Operations Admin > "Bamboo provides easy access to personal information, it facilitates payroll documents in case the consumer needs to print or update any information." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153251) Lizette V. Inventory and Rebate Accountant > "There were times when I couldn’t access the system or had to wait and try logging in again later, which was frustrating, especially when I needed quick access to information or..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7144925) ZL Zhiqing L. Performance Marketing Analyst > "The system is intuitive, making onboarding, leave management, and performance tracking much more efficient for both HR teams and employees." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920) LW Lindsey W. Data Technician > "Sometime the screen will lag or the screen will just constantly spin with a blank white page when Bamboo is down or doing an update." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136113) GP Gonzalo P. Data Analyst > "The interface is clear, so it is simple to find employee information, request time off, check documents, and manage basic HR tasks without needing much explanation." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150929) ZL Zhiqing L. Performance Marketing Analyst > "Reporting customization can sometimes feel restrictive, especially when generating highly specific analytics or cross-functional reports." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920) OO Onyekachukwu O. Senior Technical Advisor > "It helped simplify HR processes, improve staff record management, and reduce the amount of manual follow-up required for routine tasks." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151844) JH Jinkyung H. Accounting Specialist > "The clock-in/clock-out interface feels cluttered, and the total hours worked does not reflect lunch time correctly." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150545) AP Andre P. cloud engineer > "The employee self-service portal is excellent; staff can request time off, update personal information, and access pay stubs without HR involvement." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7147544) RV Rakhi V. QA Lead > "Also, the user experience can feel slightly inconsistent depending on the section you’re in, so a few workflows take more clicks than expected." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) MP Millie P. account manager > "I also appreciated how centralised everything is, with employee information, documents, and workflows all in one place, reducing administrative work and improving accuracy." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7178988) CA Cole A. Technician > "Sometimes slow causing issues with punch times, has intermittent issues with the time punch button not registering" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151084) AC Amber C. Procurement Manager > "Onboarding/Hiring is streamlined, as well as posting job ads and reviewing resumes directly from BambooHR makes business operations less stressful!" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150671) Fergus C. Graphic Designer > "The way that employee holidays are kept track of in BambooHR is not clean at all and should be displayed more clearly and simply." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7138895) MG Mar G. Data Manager > "it's a complete, agile, fast and secure interface for managing all HR aspects of a company, in my opinion as an empleoyee." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136946) RL Richard L. Marketing Lead > "I would say the only thing was the inability to do anything in day of liew from personal events like working on days on public holidays for example" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134925) Tom H. Senior Software Developer > "Bamboo has been a welcome, lightweight solution to managing our HR systems, presenting what are complex systems and structions in a way that is relevant to me." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7189300) ADC A.D. C. Special Projects Manager > "I've had issues in the past with it not syncing up to make the established withdrawals for my 401(k)." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151269) MnC Mónica C. Data Services Associate > "It shows my job position, payroll, has the section of customer support which is important, I do think is worth the money and it's good to improve communication between teams." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7157665) Quang H. UX Manager > "Some advanced features require additional cost, and the mobile app occasionally has performance issues." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135757) MM Monneth M. Senior Production Accountant > "It has effectively centralized all our employee data into a single "source of truth," significantly reducing the time spent on manual administrative tasks." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151331) CG Carina G. PA-C > "Additionally, certain integrations with other systems were not as seamless as expected, which occasionally led to extra manual work." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753) EO Emilio O. Data Service Associated > "BambooHR is widely praised for its highly intuitive interface and comprehensive suite of features, making it an excellent all-in-one solution for small to medium-sized..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7149752) AD Andres D. Bid Manager > "It lacks the heavy-duty power that massive enterprises need for deep organizational scaling." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134457) SAS Seyed Ahmad S. Android Developer > "It worked especially well for streamlining HR processes and improving visibility for both managers and employees. While there are some limitations in customization and..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610) AV Ashley V. Senior Accountant > "That I can't see terminated employee information. If I need to go back to find terminated employee information, I can't do that." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134377) FD Freya D. Account Manager > "The layout is simple and straightforward, so finding employee information, submitting leave requests, and completing HR tasks takes very little time." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7170916) Denis M. Recruiter > "The whole service just crashes and goes down for a few hours at least a couple of times a month, leaving the HR team completely stuck." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515) JM Joshua M. Project Field Assistant > "It makes employee management, onboarding, time-off tracking, and document storage very simple and efficient." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152807) JW Jamalleh W. Human Resources > "There is a lack of follow through with tickets, poas on file get lost and the onus is on the employer to get it, and lastly there is no tracking of tickets with a unique..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817719) MM Marco M. Agent-CSR-Not Owner of Company > "The platform simplifies many HR processes, from onboarding to time-off tracking, making daily tasks easier to manage." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137937) CR Caleb R. Director of Sales development > "Some of the manager and admin tools can be difficult to locate and navigate efficiently from a user perspective." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134336) Kari J. Internal Auditor > "As an employee, Bamboo is great tool for helping me keep track of paystubs, pay information, and time off, all in one place." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7179730) TC Taina C. Customer Services Representative Operations PreSales > "The main limitation I’ve noticed is around visibility after submitting items for management approval." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140637) SS Swaminathan S. HR Coordinator > "Its user-friendly design makes it accessible for both HR teams and employees, resulting in increased efficiency and a better employee experience." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7166517) MM Maya M. Student COO > "Even though the software is great, it’s pretty expensive, so it might not be the best value for money for a tiny startup or a team on a super tight budget." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136288) KH Karissa H. QMHS Case Manager > "It excels at simplifying HR processes and improving organization, though it may require additional tools as a company scales or needs more advanced functionality." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137263) RN Rebekah N. Admissions Coordinator > "I struggle to find notifications. When I get sent paperwork to sign, it's really difficult to find." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7145244) AD Amit D. Senior Technical Writer > "The automation features save a lot of time, and the self-service portal allows employees to access their information easily." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153059) YQ Yesenia Q. Loan Processor > "Sometimes I'm unable to clock in, the system tends to go down sometimes, but its not a big deal, It only happens sometimes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152791) RV Rakhi V. QA Lead > "It’s reliable, easy to navigate, and does a great job of keeping HR information and processes organized in one place. While there are a few areas that could be..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) SG Susana G. Design Executive II > "Sometimes it's hard to find what you are looking for, somethings are kind of hidden behind multiple tabs and section" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137726) EO Emilio O. Data Service Associated > "BambooHR is widely praised for its highly intuitive interface and comprehensive suite of features, making it an excellent all-in-one solution for small to medium-sized..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7149752) TR Thomas R. Director > "I think that Bamboo seems outdated, some sections are hard to find, and it could use a better layout" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6808193) BO Brooke O. Therapist > "I also have an eye for visual aestehtics, so I appreciate the layout and the color pairings within the platform." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150577) SM Sneha M. Researcher > "The one thing is I don't like the interface usage, it is not natural to understanding, but once you understand the interface and where to find reports and rosters, it is better." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___3879759) MR Mateo R. Head of Design > "Having a quick look dashboard to manage everything from a single space makes my time at BambooHR as seamless as possible." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140119) KC Kyra C. CEO > "It is completely functional but is not as intuitive as it should be and the interface/look is out dated. " [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___3277297) MP Millie P. account manager > "The layout is intuitive, and most features were straightforward to use without needing much training. While there are a few areas where additional customisation would be..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7178988) VR Verified Reviewer Creative Specialist > "The Announcement section needs a better functionality, it's too simple." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___2948168) RW Rob W. Service Manager > "Good integrations and has API access." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7005545) CG Carina G. PA-C > "Additionally, certain integrations with other systems were not as seamless as expected, which occasionally led to extra manual work." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753) VR Verified Reviewer Lead Technical Recruiter > "My work as a Technical Recruiter is to hunt for the right candidate and it became easier to do so when we integrated BambooHR to other tools we have." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6240997) VR Verified Reviewer Enterprise Strategic Account Manager > "I don't like how we didn't have any integrations with in it, so I'd have to login to multiple systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6856830) Esad S. Operations Manager > "BambooHR is customizable and integrates with other tools and platforms, which allows organizations to tailor the software to their specific needs and connect it with other..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___4376945) JJ Jennifer J. Director of Finance and Administration > "Integrations with other platforms don't always work as expected." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6525827) LK Lisa K. General Manager - Operations > "Easy to Integrate with Other Apps" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6476808) NC NATHAN C. Staff Accountant > "Some of the features that are available do not work/integrate with our other software (Payroll)" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6160662) SS SHUBHAM S. ENGINER > "The platform is simple, user-friendly, and helps streamline daily HR activities efficiently." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153183) CK Chrissy K. Front Office Secretary > "The other app we use is not user friendly at all and I know if you had it on your website, it would be awesome!" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150644) KC Kiara C. Customer Support Specialist > "Everything is laid out clearly and the user experience feels very intuitive, even when using features for the first time." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152344) JN Juan N. Project Supervisor > "Sometimes finding certain things that I need are not so easy to locate." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7170127) OO Omer O. Payment Experience Guide > "It has an intuitive design and it helps me to be informed about updates." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135936) MK Mehakpreet K. administrator > "Maybe that’s just me, but I did find it difficult at times" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6826240) SG Susana G. Design Executive II > "Good, most things are easy to find and complete, a few things need a bit more of explanation on what it is or how to complete, but mostly good" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137726) DM Doug M. HR Manager > "It's not always that easy to figure your way through the software when you have a new or unique issue." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___4320191) AD Alejandro D. Tecnico de Soporte > "It has significantly reduced the administrative burden on our team and improved the transparency of our HR processes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7138964) Denis M. Recruiter > "The whole service just crashes and goes down for a few hours at least a couple of times a month, leaving the HR team completely stuck." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515) SJ Sarah J. Information and Technology Specialist > "I also like that I can tag colleagues when collaborating on projects so we all are on the same page." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) Quang H. UX Manager > "Customer support response time can be slow during peak hours." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135757) IM Irene M. Marketing specialist > "It makes it easy with new hires and also with organization of our team. If it integrated more tools like feedback ones, it would be even greater." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7171042) WF Will F. Head of Commercial Finance > "Customer support response times have been inconsistent." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134295) SAS Seyed Ahmad S. Android Developer > "Customer support was responsive when issues came up, and the platform generally felt designed to reduce manual work rather than add complexity." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610) CD Christina D. HR Director > "We use a self-funded plan, so I think Bamboo just hadn't expanded enough to be able to service self-funded health plans yet." [See full review](https://www.capterra.com/p/110968/BambooHR/#SoftwareAdvice___6810021) [View Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/) VR Verified Reviewer hr service > "I also liked the clean interface, automated workflows, employee self-service features, and the ease of managing payroll and benefits in one centralized system." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7146528) VR Verified Reviewer hr service > "Certain integrations and workflows also lacked flexibility, and support for more complex benefits administration, compliance tracking, or..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7146528) JT Jarvis T. Sales Rep > "The integration between the app and the desktop version makes the login and navigation process feel completely seamless, which significantly reduces the..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7136223) Hallye N. Operation Management > "Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119489) RS Radha S. Legal Assistant > "The automated payroll runs, tax filings, and built‑in compliance support helped reduce errors and save time, while the clean interface made it easy to..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559) MH Matthew H. Tutor > "However, the service isn’t always reliable. When ingredients are missing or unusable, you’re still left needing to visit the supermarket to complete meals..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069) RK Raechel K. Training Manager > "I appreciate that all of the information that I need is included in this application and provides a menu where I can access my personal information and easily..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061) Ferit T. Scientist > "Also they advertised they offered free tax prep with April, but after I prepared my tax return I saw that this only applied if you had taxes back, not taxes..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139725) YM Yasmin M. Operations Assistant > "I also appreciated how automated many processes are, like tax calculations and filings, which saves a lot of time and reduces the risk of errors." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692) Lenora H. Clinical Supervisor > "There has been times where it has been hours for you to be able to access your money and you cannot call to unlock your card with the customer service number." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736) Ryan P. Graphic Designer > "As an employee with the employer implementing Gusto as our way to clock hours and bill labor, I found it pretty simple and straightforward, with full..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520) GM Gustavo M. Manager > "What I don't like about Gusto is that it can get a bit pricey as your business grows or if you need additional features. While it's affordable for small..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324) VR Verified Reviewer hr service > "The platform made payroll processing, onboarding, benefits administration, and tax filings simple and streamlined." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7146528) MH Matthew H. Tutor > "Customer service does make an effort to put things right, but compensation in the form of future credit means you still end up spending additional money to..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069) RS Radha S. Legal Assistant > "I found it to be a reliable and user‑friendly platform that simplified payroll and basic HR tasks, especially for small to mid‑sized organizations." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559) CJ Chris J. Director of Clinical Operations. > "Perhaps one of the bigger challenges with Gusto is its limited customization options. While it does cover the basics well, if your organization has unique..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6559429) RF Rebekah F. Personal trainer > "The customer supper and ability to jump on a call with a live person instead of an AI chat bot is really what drew me!" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7186815) Ferit T. Scientist > "This makes it hard as I need to go to those accounts, transfer from them to another and that to Gusto etc." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139725) SA Suman A. TAx preparer and Licensed Producer > "Time tracking and scheduling ensure accurate payroll and the mobile app enables management on the go." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7008018) Carlie R. Owner > "Sometimes the system ran a little bit slower than was supposed to and paychecks were going out late for several months" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7105844) YM Yasmin M. Operations Assistant > "Everything from running payroll to managing employee information is clearly organized, which makes it easy to navigate even without much prior experience." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7128692) Sofia L. Head Administrative Assistant > "Gusto can get pricey depending upon the number of employees being serviced, and some employees have found it difficult to customize their withholdings." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7058600) DH David H. Attorney > "It suits my personal needs as well, since the information I access is required for non-business needs, including loan and other financial matters." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7081595) CC Colton C. Operations Manager > "I am not a fan of the inability to submit time off requests if hours are not in the bank." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133098) Samantha L. Client Services > "It was easy to see my hours for the day and week when logging out for lunch and could accurately verify my hours each day" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7143912) SS Sara S. Client Relations Coordinator > "I also don't enjoy that each contractor has a limit on how many payments per month they can receive - we have had to combine several smaller payments into..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6719423) VR Verified Reviewer server > "It excels at getting you paid reliably, often early, and without confusion. If that’s your main goal, it delivers. If you want robust banking tools or fast..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) MH Matthew H. Tutor > "Almost every ingredient seems to arrive wrapped separately, which creates a surprising amount of waste each week." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069) PN Princess N. Legal Associate > "I like the part of accessing everything as everything is readily available from the drop down menu,our teams onboarding is simple and allows us to input our..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6484529) YP Yolanda P. Founder > "The first time I applied for the Gusto card it took a while before my fun’s were on my card and my deposit was not sent to my card right away." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7075949) HS Hailey S. Server > "It is the perfect assistant to ensure that paystubs are done accurately, in a timely manner and allow for employees to have access to their tax documents." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6813926) YB YURI B. HR > "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453) RS Radha S. Legal Assistant > "The clean interface and helpful reminders made it easy to stay on top of deadlines, even without deep payroll expertise." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135559) VR Verified Reviewer HR Director > "There are limitations on reporting fuctions that needs some customization." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7054840) CB Charity B. Manager > "Employee onboarding, tax filings, and payroll administration were straightforward, which saved us a significant amount of time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7162064) VM Vincent M. Operations Manager > "weeks of behind 401k contributions, and it's not 100% Gusto's fault but my experience is that it's been very hard to get answers from their team that works in..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6884455) JG Janna G. Executive Director > "Gusto allows for individual employee engagement which provides efficiency for the HR team while allowing an autonomous management of personal details such as..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6542595) HB Hayleigh B. Infant Teacher > "Gusto requires me to put a note every time I clock in and it doesn’t any of my coworkers." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7067109) Bryce S. Software Implementation > "It handles tax filings, benefits administration, and direct deposits seamlessly, which saves a lot of time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6883167) Dovid D. Owner > "They lie about forms and tax filing so that they cause loss of money to the company." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7099297) SP Sara P. Director of Operations > "We have been using Gusto for years and it has truly changed how we operate. While we have a relatively small team, I can imagine this software would be..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7065761) MS Morgan S. Customer Success Manager > "For example, I got married one year, and now have a different email than the one that Gusto uses for login, and I cannot figure out how to change the actual..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679) JanetStar V. President > "I like how easy it was to maneuver through the product, because everything was clearly marked by tabs and I knew where to locate everything for my payroll..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7151291) ZB Zakaria B. sales rep > "The limited customization options for reports can be a drawback for businesses with specific needs." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6608809) VR Verified Reviewer Prez > "Payroll runs are quick and accurate, and the self-serve employee onboarding process is seamless." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7175572) Lenora H. Clinical Supervisor > "With customer support experience, customer service could use some improvement." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736) MG Moran G. Mobile Marketing Lead > "I love the employee interface, it gives a detailed breakdown of actual hours worked and amounts due, with statistics that enhance transparency." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6641857) RK Raechel K. Training Manager > "I cannot always access my personal email while working." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7133061) AM Anukriti M. Architectural Designer > "Employees can access their pay stubs, tax forms, and benefits details, which reduces administrative burden and enhances transparency." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6620227) AD Angie D. Executive Director > "I'd like to do receipts on Gusto but I can't afford the additional cost, sometimes it feels like there are a lot of additional charges for basic features on..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6872741) Ryan P. Graphic Designer > "Overall I found it easy to enter and keep track of my hours each day and week. If I ever add employees and grow the size of my business, I will use Gusto for..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7057520) Abbey W. owner, founder > "It's a bit difficult to link Gusto to benefits like workers comp and insurance." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7084565) BK Brianna K. Social Media Manager > "Even after I left a company who used Gusto, the team at Gusto were able to help me track down my W2s or other resources I might need." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7029219) VR Verified Reviewer administrative > "The only drawback I would point out is that it sometimes takes a while to respond, and some advanced features are only available on higher plans." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6802184) GM Gustavo M. Manager > "After more than two years of using Gusto as my primary payroll tool, my experience has been quite smooth and efficient, especially when managing my store's..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324) AG Allison G. Owner > "We want people to be able to clock in/out for a paid lunch break just to track time, but this isn't possible." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6547872) CB Cecelia B. Operations Specialist > "I only had one bad experience with Gusto, but they fixed the bugs and issues really quick, and their customer support helped out as well." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107707) JB John B. Treasurer > "It was tricky to get Gusto fully integrated with our preferred timekeeping system. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486) LP Lynne P. Office Manager > "What I like most about Gusto is how it simplifies payroll and HR tasks." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107684) TR Todd R. President > "The hiring module does not have a way of managing one applicant who has applied for multiple jobs. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6841973) AK Amanda K. Assistant Director > "I can pay my team members within a minutes with some clicks and it also takes care of taxes automatically which saves me a lot of time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6492973) VR Verified Reviewer server > "Support favors employers. If you’re just an employee with a problem, response times can feel slower than they should." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7072599) Dan J. COO > "For employee ease, clean interface, and simple to understand platform, Gusto proved a valuable investment. Once you grow beyond a certain size, it can be..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7092250) MB Matt B. CEO > "I wish that Gusto handled payroll outside the US, as the lack of that feature has forced us to look at other products." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6817891) NH Nicole H. Director of operations > "Being able to process payroll online and integrate with our scheduling tool is a time saver" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073152) VR Verified Reviewer CEO and Founder > "It was such a mess that what was 100% automated by the doctor and pharmacy, the pharmacy couldn't undo the transaction and was going to send back the..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6865118) AG Adina G. Home Healthcare > "Gusto automate tasks like on boarding new clients and running payroll, freeing up time for more strategic work and business." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6529045) AH Amanda H. Office Manager > "Have been using Gusto for over 7+ years now and have not even wanted or needed to look for any additional services!" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7103161) MS Morgan S. Customer Success Manager > "As a place to track my pay, I appreciate the user-friendly interface making it simple to explore tools within the platform, and find all information that I..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6523679) SD Suzie D. Medical asst > "I didnt find much I didnt like, I found I never had to hunt for tabs, all pretty self explanatory, therefor nothing I didnt like." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7016867) SR Skyler R. Executive Director > "It simplifies tax filing and takes the guess work out of bookkeeping as it shows everything my contractor made for the year." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6557567) Chitrang S. Software Engineer > "The product is a bit on the costlier side, which makes it difficult for small startups to adopt to such useful software." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6545628) IL Ian L. City Lead > "The app allows us to deposit our pay to our bank accounts instantly." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7013107) FD Fran D. Clinical Psychotherapist and Director > "We ended up leaving due to the cost of it." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7119687) GM Gustavo M. Manager > "Overall, my experience with the software has allowed me to have frictionless payroll management, which has been key to business growth, although I might be..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6524324) SH Sarge H. COO > "I spent 4 days and countless hours on the phone with no resolution. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7178935) QL Qin L. Administrative Assistant > "It is very helpful in having all of the services we need in one app, from hiring and onboarding to payroll and benefits." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7011616) GS Garrett S. Federal WildFire Contracts > "Gusto’s actions continuously creates unnecessary financial strain and wasted time." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7079651) JH Justin H. General Manager > "Gusto provides a simple end to end hiring proccess, a seamless payroll experience, and is user friendly for all members of the organization." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6461886) JZ Jon Z. Owner > "However, Gusto was responsible, per how ALL payroll companies sell their services, for the interest and penalties since Gusto was entirely to blame." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6506451) VR Verified Reviewer Manager > "The interface of Gusto is attractive, simple and user-friendly." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7139458) YB YURI B. HR > "the one con I can think of is that the site seems a little dated like it's not as easy to use as other systems." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7109453) BZ Brandy Z. Safety Consultant > "I enjoy how user-friendly it is, and everything you need is on the left side of the page in an easy-to-read manner." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7086390) SD Suzie D. Medical asst > "I didnt find much I didnt like, I found I never had to hunt for tabs, all pretty self explanatory, therefor nothing I didnt like." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7016867) NB Nitansha B. Cashier > "Seamless platform to give rewards and also make an announcement to motivate others" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6603456) JL Jonathan L. VP, Marketing, Customer Experience > "A little disorganized in certain areas make it hard to find specifics." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6460766) JC Jessica C. Therapist > "Gusto is an extremely user-friendly platform." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7130034) AA Aiden A. Stem Instructor > "not very feature full for the user could be improved" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6324642) VL Victor L. Partner > "It also offers robust integrations with various applications, enhancing functionality and streamlining business operations" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6581993) JB John B. Treasurer > "It was tricky to get Gusto fully integrated with our preferred timekeeping system. " [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7073486) VR Verified Reviewer Self employed > "It provided convince and was simple to integrate with different jobs." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6878801) CV Cleo V. VP, People and Operations > "Lack on benefits integration" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6258638) SS Somya S. Vice President > "It integrates with QuickBooks and our clocking program." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3192579) PK Paul K. Practice Manager > "Some of the integrations did not work as promised, so some manual entry is still required as it does not offer a time clock option." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3607530) KW Kevin W. Owner > "Benefit offering and other products integration is helpful" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3064354) JW Jeffrey W. Owner > "Integration with Quick-books failed and Gusto blamed that on Quick-books." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3768368) MH Matthew H. Tutor > "The service is straightforward to use, and meal planning becomes much easier when everything arrives ready to cook." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069) BP Beena P. RN > "It may not be easy for those who are not very good with technologies" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6710924) JW Jennifer W. Community Engagement and Operations Manager > "Unlike other platforms that require a week of setup, Gusto was easy to dive into immediately." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7124058) JB Juli B. Chief Accountant > "Getting a hold of a person at all is not easy." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6123515) RF Rebekah F. Personal trainer > "The clear steps on setup was surprisingly simple and quick" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7186815) FR Felix R. CEO, CMO and Co-Founder > "It was not easy at all to setup this tool." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___6321529) LC Latisha C. Sales > "Using gusto was a little hard figuring out but then it wasn’t bad after it was set up." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7085260) LL Lianna L. Manager > "Occasionally it is difficult to reach a live person for help but we have rarely had to speak to someone." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___3731094) CB Cecelia B. Operations Specialist > "I only had one bad experience with Gusto, but they fixed the bugs and issues really quick, and their customer support helped out as well." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7107707) MH Matthew H. Tutor > "However, the service isn’t always reliable. When ingredients are missing or unusable, you’re still left needing to visit the supermarket to complete meals..." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7163069) SC Swetha C. TPM > "Customer support has also been responsive whenever assistance was needed." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7162193) Lenora H. Clinical Supervisor > "With customer support experience, customer service could use some improvement." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7127736) KO Katie O. OM > "The customer service department is very helpful and were extremely kind." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7135480) AH Amanda H. Office Manager > "Have been using Gusto for over 7+ years now and have not even wanted or needed to look for any additional services!" [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7103161) Stenie O. People Care and Coordinator Director > "Gusto is easy to use, and have customer support that respond rather quickly." [See full review](https://www.capterra.com/p/131882/Gusto/#Capterra___7097567) MK Matthew K. CEO > "Their support gaslights you and waste your time for at least an hour before reaching out for help, then they discuss ways to try and explain to you they..." [See full review](https://www.capterra.com/p/131882/Gusto/#SoftwareAdvice___6865516) [View Reviews](https://www.capterra.com/p/131882/Gusto/reviews/) ## User interface 4.60 (3,552) [Gusto](https://www.capterra.com/p/131882/Gusto/) 4.61 (4,221) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important BambooHR 23/50 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Approvals - Attendance Management - Audit Management - Automatic Tax Payment - Auto Update - Batch Processing - Benefits Management - Benefits Manager - Calendar Management - Cash Flow Management - Chatbot - Check Printing - Check/W-2 Delivery - Compensation Management - Compliance Management - Core HR Integration - Corporate/Business - Customizable Reports - Data Import/Export - Deduction Management - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Onboarding - Employee Profiles - Employee Self Service - Expense Claims - Expense Management - Expense Reimbursement - Expense Tracking - For Accountants - For CPA Firms - For Small Businesses - Generative AI - Mobile - Mobile Access - Multi-Country - Multi-Currency [See all features](https://www.capterra.com/p/110968/BambooHR/#features) Gusto Top features 28/50 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Approvals - Attendance Management - Audit Management - Automatic Tax Payment - Auto Update - Batch Processing - Benefits Management - Benefits Manager - Calendar Management - Cash Flow Management - Chatbot - Check Printing - Check/W-2 Delivery - Compensation Management - Compliance Management - Core HR Integration - Corporate/Business - Customizable Reports - Data Import/Export - Deduction Management - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Onboarding - Employee Profiles - Employee Self Service - Expense Claims - Expense Management - Expense Reimbursement - Expense Tracking - For Accountants - For CPA Firms - For Small Businesses - Generative AI - Mobile - Mobile Access - Multi-Country - Multi-Currency [See all features](https://www.capterra.com/p/131882/Gusto/#features) ### Recognition BambooHR is recognized as a top-rated tool in 5 Capterra Shortlist reports Gusto is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support BambooHR Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Gusto Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BambooHR - By BambooHR - Located in United States - Founded in 2008 Gusto - By Gusto - Located in United States - Founded in 2011 ## Popular Comparisons [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,552)](https://www.capterra.com/p/110968/BambooHR/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,928)](https://www.capterra.com/p/86714/WebPay/reviews/) $10/month Price Contact vendor for pricing 4.4 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-110968/WebPay-vs-BambooHR) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,221)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,306)](https://www.capterra.com/p/205015/Deel/reviews/) $49/month Price $5/month 4.5 Features 4.8 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/131882-205015/Gusto-vs-Deel) [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,552)](https://www.capterra.com/p/110968/BambooHR/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,862)](https://www.capterra.com/p/172127/Rippling/reviews/) $10/month Price $8/month 4.4 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/110968-172127/BambooHR-vs-Rippling) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,221)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,862)](https://www.capterra.com/p/172127/Rippling/reviews/) $49/month Price $8/month 4.5 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/131882-172127/Gusto-vs-Rippling) [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,552)](https://www.capterra.com/p/110968/BambooHR/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,308)](https://www.capterra.com/p/153140/Connecteam/reviews/) $10/month Price $29/month 4.4 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-153140/BambooHR-vs-Connecteam) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,221)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.59 (1,525)](https://www.capterra.com/p/185859/RUN/reviews/) $49/month Price Contact vendor for pricing 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131882-185859/Gusto-vs-RUN) [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,552)](https://www.capterra.com/p/110968/BambooHR/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,386)](https://www.capterra.com/p/130949/Paycom/reviews/) $10/month Price Contact vendor for pricing 4.4 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/110968-130949/BambooHR-vs-Paycom) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,221)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,928)](https://www.capterra.com/p/86714/WebPay/reviews/) $49/month Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-131882/WebPay-vs-Gusto) [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,552)](https://www.capterra.com/p/110968/BambooHR/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,071)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) $10/month Price Contact vendor for pricing 4.4 Features 4.2 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/110968-133745/BambooHR-vs-Paycor-Perform) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,221)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,257)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $49/month Price Contact vendor for pricing 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/131882-155895/Gusto-vs-WorkforceNow) [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,552)](https://www.capterra.com/p/110968/BambooHR/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,257)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $10/month Price Contact vendor for pricing 4.4 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/110968-155895/BambooHR-vs-WorkforceNow) [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,221)](https://www.capterra.com/p/131882/Gusto/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,965)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) $49/month Price $17/month 4.5 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-131882/Patriot-Software-vs-Gusto)