# Compare BambooHR vs TriNet HR Plus 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BambooHR and TriNet HR Plus based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/110968-133019/BambooHR-vs-Zenefits

---

# BambooHR vs TriNet HR Plus Features and Cost Comparison

Last updated March 31st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BambooHRTriNet HR Plus2/4 selected

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

[## BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [3,108 reviews](#user-reviews)

Positive

2,955

Neutral

120

Negative

33

[## TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

3.9

Reviews Sentiment

Based on [823 reviews](#user-reviews)

Positive

666

Neutral

84

Negative

73

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 18,111 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Feature ratings

Payroll Management

4.2

Employee Database

4.6

HR Management

4.6

Time & Attendance

4.2

Employee Management

4.5

80%Fit

High performer

Feature ratings

Payroll Management

4.3

Employee Database

4.3

HR Management

4.7

Time & Attendance

4.5

Employee Management

4.8

User satisfaction

User satisfaction

4.6

User reviews[3,108](https://www.capterra.com/p/110968/BambooHR/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.4

Customer support

4.5

User satisfaction

4.2

User reviews[823](https://www.capterra.com/p/133019/Zenefits/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

3.9

Price starts from

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

BambooHR centralizes employee, payroll, time, and benefits data, ensuring accuracy, security, and seamless coordination for peace of mind.

Best for

HR Plus is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with an all-in-one technology platform for HR, payroll and benefits.

## User reviews

Pros & cons

Timothy C.

Owner

> "It has allowed us to scale our onboarding—sending out digital offer letters and new hire packets in minutes rather than hours—while keeping our employee data clean and compliant...."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7112253)

RV

Rakhi V.

QA Lead

> "Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you want without..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

VR

Verified Reviewer

Manager, Business Development

> "I have applied for many other jobs on different websites and the user interface and ability to add the necessary pieces of a job applications are most easily done on Bamboo."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7034717)

JW

Jamalleh W.

Human Resources

> "There is a lack of follow through with tickets, poas on file get lost and the onus is on the employer to get it, and lastly there is no tracking of tickets with a unique identifier..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817719)

BT

Beth T.

Human Resources Manager

> "BambooHR has really helped us streamline data, reporting, storing documents, accruing PTO accurately and we also use it as our Applicant Tracking System via our website."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6796569)

RV

Rakhi V.

QA Lead

> "Also, the user experience can feel slightly inconsistent depending on the section you’re in, so a few workflows take more clicks than expected."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

RV

Rakhi V.

QA Lead

> "It’s reliable, easy to navigate, and does a great job of keeping HR information and processes organized in one place. While there are a few areas that could be smoother—especially..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

Craig T.

Director of Marketing

> "Often its simplicity is its downfall, I want better comparative features for judging candidates and resumes."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084331)

BD

Barrett D.

Night Auditor

> "Our HR also sends the monthly newsletter through BambooHR so it is nice to be updated on monthly events that occurred or will occur."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7040887)

EP

Erika P.

HR Manager

> "However, we grew so much in size, that BambooHR could no longer support us the way we needed, and we found ourself doing a lot of manual processes on our own."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7087436)

SS

Shenella S.

Human Resource Executive

> "Excellent platform that operates as a one stop shop for all things HR such as payroll, onboarding etc.!"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084571)

SR

Stacy R.

CFO

> "I do not like having to run multiple reports to get the data I need to compile the payroll JE in our accounting system, Sage INTACCT."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817720)

DO

Diane O.

HR Manager

> "The platform is very user friendly. That we're able to customize the platform colors and company logo, helps make it feel more like an extension of our company."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6853735)

VR

Verified Reviewer

Full Stack DEveloper

> "For unique documents like your warehouse waiver, the manual scanning, labelling, and filing can be a pain, especially with high turnover."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6256572)

JJ

Jennifer J.

Director of Finance and Administration

> "Our onboarding process is so much smoother due to sending documents for review and signing in advance, having more transparency of personnel files where possible, seamless tracking..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6525827)

EZ

Elaina Z.

Accountant

> "Sometimes when doing payroll, we get notices of employees who have issues with their payroll being submitted but sometimes it's hard to understand what the issue is or how to fix it."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6824659)

DJ

Daniel J.

Project Manager

> "Simple platform, we can see and manage our personal information, book time off in a few clicks, simply check payslips in the documentation section, review and give feedback about..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6635064)

VR

Verified Reviewer

Sales and Marketing

> "What I didn't like is if you miss clocking in or out, you will have to reach out to HR and they have to make the changes for you. When I was with a different company, we used..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6299976)

SK

Sheniga K.

HR consultant

> "It’s especially strong for small to mid-sized businesses, with great reporting and employee self-service features."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7027645)

KO

Kim O.

Human Resources Assistant

> "The only con that I have found is not being able to bump our listing to the top of searches. "

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7031711)

VR

Verified Reviewer

Administrative Clerk

> "I love this tool and it makes my little operation function like a big company, I can manage all my financial needs without worry"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7081306)

RW

Rob W.

Service Manager

> "Lack of alerting capabilities, can't trigger notification if employee fails to show up for scheduled shift."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7005545)

RV

Rakhi V.

QA Lead

> "I also appreciate how it centralizes HR tasks (like time-off requests and approvals) so there’s less back-and-forth"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

MK

Mehakpreet K.

administrator

> "If I’m being honest, adding more company-specific documents felt a bit tricky, and the lack of customization made it harder."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6826240)

KW

Katy W.

Sr. Director, Talent Management

> "I'd recommend Bamboo for small to midsized organizations that are looking for a platform that has the ability to integrate with a multitude of HR and non-HR platforms, has solid..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7001889)

Harshul S.

Network Engineer

> "Some features feel a bit limited, like you expect more options but they’re not there"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7109058)

GD

Guillermo D.

Finance and Internal Operations director

> "Overall, it is a great to for small companies that don't have too many resources to track time logging, vacations, sicknesses, direct reports, etc, and have quick analysis on the..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6454293)

CD

Christina D.

HR Director

> "We use a self-funded plan, so I think Bamboo just hadn't expanded enough to be able to service self-funded health plans yet."

[See full review](https://www.capterra.com/p/110968/BambooHR/#SoftwareAdvice___6810021)

LM

Lisa M.

Director of Human Resources

> "It centralizes all employee data in one place, automates many HR tasks, enhances the employee experience with self-service options, and provides tools for tracking performance and..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6663087)

MH

Mark H.

Operations Manager

> "What I liked least about BambooHR is that the payroll features are not great and it is not quite as helpful as Google Drive is."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6780726)

SG

Sagun G.

Computer Network Technician

> "Honestly, this app is all in one application that saves a lot of time as a employee while making us feel empowered. Whether it's about setting goals, onboarding o requesting time..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6667459)

Harshul S.

Network Engineer

> "Reports take a while to figure out and sometimes don’t show exactly what you need"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7109058)

VC

Vicente C.

Quality Technician

> "It helps tracking employee's records, time off convenient."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7104565)

HB

Hayley B.

Payroll Specialist

> "Currently we have a non-taxable reimbursement that should not be a part of gross income and the system is including it in the summary gross income portion of paystubs. "

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6678406)

RG

Rachel G.

Head of Operations

> "We also have the add on engage pack that means we can easily run bi-annual reviews (though these are also only top down - no options for 360 or much customisation here)."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6577995)

Holly D.

HR director

> "The only thing i dont care for is i had slight difficulty contacting customer support and getting a prompt response."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7088421)

CH

Carl H.

Consultant

> "Very easily laid out allows you to customise your home page as a user."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7045725)

FC

Fergus C.

Marketing Executive

> "Time off management is not displayed very clearly and can make booking and approving time off confusing."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6862306)

BD

Barrett D.

Night Auditor

> "It is also nice that the software tracks when you started with a company; so you never have to wonder when you started."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7040887)

MG

Marco G.

Call center marketing employee

> "I would say the least thing I like about it is the mobile app it has limitations while functional, is not as robust as the desktop version, and some features may not be available on..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6652563)

Alexander G.

Middle and High School Services Supervising Librarian

> "Payroll is also easy to keep track of and keeping up with employee attendance is a very simple process thanks to the open access."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7076313)

VA

Vicky A.

Controller

> "The major Con I have with the BambooHR is that it does not do allocations between departments."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6803402)

VR

Verified Reviewer

Enterprise Strategic Account Manager

> "I liked how you can set up onboarding questions, see people's work anniversaries, birthdays, and upcoming PTO."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6856830)

BB

Brad B.

Finance HR Director

> "The onboarding process can get held up by the employee and there is no notification to the employer."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6835730)

VR

Verified Reviewer

Founder

> "It’s user-friendly, reliable, and streamlines the entire workflow so everything (and everyone) moving smoothly."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7055561)

VR

Verified Reviewer

Enterprise Strategic Account Manager

> "I don't like how we didn't have any integrations with in it, so I'd have to login to multiple systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6856830)

EB

Erik B.

Retention Manager

> "I appreciate how easy it is to review and manage time off requests, make amendments to time cards, and the overall integration with other benefits platforms."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6798082)

AM

Athena M.

Senior Account Executive

> "Some of the table interfaces and buttons are glitchy on mobile, sometimes they are not viewable also on mobile version"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6761421)

KW

Katy W.

Sr. Director, Talent Management

> "We do also use the Onboarding module which has definitely helped us streamline the onboarding experience for both the new hire and internal teams. "

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7001889)

AW

Alison W.

owner

> "They absolutely refused to work with me, straight up refused to let me talk to a manager, insisted that I had to take the full price increase to retain updates for the features I'd..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6376574)

SG

Sagun G.

Computer Network Technician

> "Its Self-Service is a game changer meaning i dont have to email HR for every little thing like updating address or seeing my benefit or vacation. If you are new to the company,..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6667459)

VR

Verified Reviewer

CDCA

> "It sometimes has trouble loading, but very rare."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7070788)

RH

Rocky H.

IT System Specialist

> "Great HR software for small to midsize businesses with less than 500 employees."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7092032)

VR

Verified Reviewer

Owner and GM

> "I have tried multiple times to get pricing and they insist on getting information that is irrelevant to the pricing."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7005910)

JH

James H.

IT Infrastructure Manager

> "Bamboo has a simple UI, the configuration is flexible enough to support a growing business, and the support is responsive and helpful"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7008641)

RC

Rachel C.

Customer Support Lead

> "The People directory is a little harder to filter and use. While you can search by name or department, the results do not populate by Title."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6421325)

SR

Stacy R.

CFO

> "A bulk of reports are great and I love the search ability to make sure the reports capture the information you need."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817720)

AM

Ami M.

General Manager

> "Ultimately, we discovered that the software features were not as robust and not as easy for our employees at large to use and manipulate as our current solution and and decided"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6724144)

LH

Lucien H.

Head of GTM

> "We used Officevibe and then Lattice for peformance management so we seamlessly integrated this tying together our tech stack."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6301414)

AZ

Anas Z.

Manager

> "One of the potential downside is the learning curve associated with BambooHR. While the platform is known for its user-friendly interface, new users may still require some time to..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6245893)

AW

Ayannia W.

Executive admin

> "Continues to show how evolved we are in where we can be paperless and stay within boundaries !"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7062025)

CA

Christian A.

Manager

> "The only thing holding me back is the lack of transparency in showing the pricing for core vs pro on their website."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6331450)

Matthew L.

People Business Partner

> "Straightforward UI and a good solution for smaller companies with smaller budgets."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7067914)

AG

Ana G.

Director of HR

> "The Performance Management does not allow for Print functionality and Signature of Discussion"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6361573)

JaK

Jarosław K.

Director of Support

> "From the user's perspective, the UI and various functions are easy to understand, and for most day-to-day functions, you are just a click away."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7019260)

NL

Nikita L.

Speech Therapist

> "For example, within teams, I would like to see that a person has blocked off a day for an annual leave and can't apply on that day because it's already taken by somebody else."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6458086)

JH

Jace H.

Sr. Project Manager

> "Also the PTO approval portion was great for individuals but I wish you could see the entire company or they provide a calendar that shows who is off each day so we do not have to..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6632675)

RB

Rhonda B.

RN abstractor

> "Our is not challenging from a management perspective, moving between associates to review time cards"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6767381)

VR

Verified Reviewer

Administrative Clerk

> "BambooHR is the best tool for small business management and it is easy to use for payroll & the customer support is fantastic"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7081306)

Andrius P.

Talent Acquisition Manager

> "There are useless reports like "Candidates by Veteran Status and Gender" , while the information i need the most would be like success rate - how many candidates applied and how..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___4736064)

JH

Jace H.

Sr. Project Manager

> "They also have a great search functionality that lets you search for employees and see their profile, job responsibilities etc."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6632675)

AM

Ahmed M.

VP

> "Creating different permissions groups for dotted line reporting structure has been challenging"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6241012)

LH

Liz H.

Executive Assistant

> "I like that I can easily view our org chart and find anyone within the company and where they fall within the org."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6851313)

AD

Aisha D.

HR Consultant

> "We would have to alter the person's last day and final pay date in order to process their last check, which can cause incorrect records if we forget to switch the dates back to..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___5021495)

SF

Sergi F.

Sales Compensation Analyst

> "Customer Support was also generally very responsive and helpful compared to the ticket queues of larger vendors."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7067877)

OJ

Okeya J.

RBT

> "The bright green and white combination of the website is straining on my eyes."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6772388)

CC

Caitlin C.

Senior Director of Marketing and Development

> "It has helped to streamline our recruitment efforts, especially for marketing and branding integrations."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6859830)

TR

Thomas R.

Director

> "I think that Bamboo seems outdated, some sections are hard to find, and it could use a better layout"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6808193)

VR

Verified Reviewer

Founder

> "It takes care of the essentials smoothly and genuinely streamlines day-to-day operations."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7055561)

Jerome C.

Owner

> "A possible drawback of BambooHR is that the reporting and analytics features in BambooHR may not be as robust as some other HR management solutions on the market. While the software..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___4764022)

[View Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/)

AG

Annie G.

Manager

> "It is so helpful to have one platform that centralizes HR, payroll and benefit under one system."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442)

DP

David P.

HR Manager

> "Too many to list, but let's try: super slow for both processing payroll and just retrieving / entering employee data; insane wait times for customer..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633)

EW

Elizabeth W.

Director

> "Great customer service that can answer very complex questions but you pay for it in the price."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7045523)

VR

Verified Reviewer

Web Developer

> "Sometimes the performance of the app is not very fast, the system glitches and loads slower."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6041594)

RM

Rupesh M.

Controller

> "They provide full end to end is great with filing of form 941, providing timely W2 and customer service"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6663140)

Amanda G.

Human Resources Generalist

> "The current state of available learning management technologies and straightforward guidelines leaves much to be desired."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899)

AD

Aaron D.

Tech Specialist

> "I really liked the automated candidate process and hiring process."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7027461)

JW

Joy W.

HR Manager

> "Little to no phone support available for user issues."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

AG

Annie G.

Manager

> "The UI is also very easy to navigate with a low learning curve if you've never used them before."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442)

SS

Saqlain S.

employer

> "One potential drawback is the cost. While personalized coaching and access to a community can be beneficial, these services can also come with a..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778)

JW

Joy W.

HR Manager

> "My favorite feature is the hiring process - it allows the employee to handle the data entry to start their employee folder and upload their I-9..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

KJ

Kishma J.

CEO

> "They charged me $131 more than what we agreed upon and we tried to cancel their absurd contract, which we are unaware of having to stick with this..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___3727061)

Amanda G.

Human Resources Generalist

> "If your clients are willing to utilize Zenefits for everything from onboarding to benefit administration to payroll, you've found a superb all-in-one..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899)

Archit N.

Machine Learning Scientist

> "The attendance is mostly not updated on time, thus causing confusion while checking payroll details"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3608833)

JW

Joy W.

HR Manager

> "As the only HR person, Zenefits allows me to support all of our employees as if they had an entire HR department at their disposal."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

JR

John R.

Energy Consultant

> "I log in even though I've asked my computer and Zenefits to remember this device and it never does. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107)

JW

Joy W.

HR Manager

> "The streamlined all-in-one features of Zenefits allowed us to drop outside consultants and service providers."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

Shawn B.

IT Architect

> "Phone Call response time has been a little less than exciting, but they do get back to you."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3504025)

AM

Alex M.

Operations Director

> "It was easy to set up, and at the time we were a very small team with just one Operations person so the onboarding was convenient."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6667558)

MM

Megan M.

IT Exec

> "Doesn't have as many features as would have liked in lowest tier."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4504080)

JN

James N.

Company Director

> "The ability to automate certain tasks has helped me stay organized and efficient, and the platform's integrations with other software have further..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908)

JR

John R.

Energy Consultant

> "One slight annoyance is having to provide a code every time"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107)

JW

Joy W.

HR Manager

> "It also significantly reduced internal hours spent on HR data entry and overall employee HR management."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

JE

Jasmine E.

payroll

> "turn around on customer service takes longer than expected"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4521892)

Tess M.

Matchmaker

> "It seems easy to use at first glance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6818797)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "Customer service can be a little slow to respond, and setting up PTO for part-time employees was a little trickier and more time-consuming than I..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

SK

Stephanie K.

People Ops Partner

> "We used to have spreadsheets on spreadsheets - but thanks to Zenefits, it's easier and more compliant."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6207108)

SG

Sandra G.

Manager

> "After calling tech support multiple times we were told that this happens when there are credits but no report exists that lists or explains the..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3148922)

JN

James N.

Company Director

> "The platform offers a range of features for managing employee benefits, payroll, time off, and compliance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908)

SC

Sirena C.

Managing Director

> "We are a small business of under 10 employees and we just did not want to pay the fees as some of the larger payroll companies. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116)

JW

Joy W.

HR Manager

> "Zenefits provides EVERYTHING we need in one intuitive online portal..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

NA

NADIA A.

Recruiter

> "Customer service is slow in terms of issue resolution, sometimes it can be glitchy."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2886669)

SS

Saqlain S.

employer

> "By working with a coach to develop a customized plan, users are able to receive guidance that is tailored to their specific needs and goals."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778)

LG

Liz G.

Digital Marketing Manager

> "The only con for using this program is that you have to take time and re-input all of your information to begin use, so it is a process to get all..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2421840)

DP

David P.

HR Manager

> "The only nice think I can think of is that Kayla (who was the only person who ever staffed their Customer Support - or maybe that was just the name..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633)

KT

Kathleen T.

Director of Finance

> "They close the case when it's even resolved. After sales support is really very bad and that's where it's most needed."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

SG

Suresh G.

HR Manager

> "It works well as a performance management system"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305)

LB

LAURA B.

Owner

> "Onboarding is clunky too if you want to send an offer letter that is not part of a template and still have the new hire, say a manager with a..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250)

SG

Suresh G.

HR Manager

> "First, I like the many HR and on boarding features"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305)

KT

Kathleen T.

Director of Finance

> "Account rep is very nice but there's nothing he can do. If I talk to a live technical rep, they often give varying opinions, so it's confusing. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

RD

Robert D.

HR Manager

> "Using the Zenefits platform for our hiring and onboarding has allowed us to streamline our hiring process which was especially helpful during the peak..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

PK

Paul K.

Partner

> "Virtually no Customer support, lack of critical features."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2963928)

AT

Anne T.

VP of Finance and Sales

> "It's user-friendly and we receive the live support that we need."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6021906)

BP

BOB P.

Manager

> "They have no customer service phone number and you will get no support."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2931990)

JL

Jacqueline L.

Reception

> "This software is truly an all in 1, you can see your benefits, paystubs, tax information, time clock and really everything you need as an employee on..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3405918)

KR

Kristi R.

Purchasing Coordinator

> "Even someone who is not great with technology would easily be able to navigate this app with little to no training."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3162308)

RD

Robert D.

HR Manager

> "It is a very simple process to review available plans and options for the upcoming year and to collect important information from our employees during..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

MW

Maclain W.

Account Manager

> "Very hard to get a hold of specific contacts in your company."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3184500)

JB

Jai B.

COO

> "I am an entrepreneur and Zenefits has allowed me to manage payroll, benefits, 401k, and HR from one user friendly platform."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609)

BK

Bryan K.

Business Owner

> "There's a lack of detail on payroll statement"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3151359)

CC

Calista C.

People Operations Manager

> "We were able to onboard new hires very quickly using their new-hire set up/checklist and had no issues onboarding full-time, part-time, or company..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3119149)

NA

NADIA A.

Recruiter

> "The layout is not impressive and a bit underwhelming."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2886669)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "I save so much time on payroll and have fewer errors compared to when we manually calculated it and used a 3rd party accounting firm to handle our..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

VR

Verified Reviewer

Co Founder/Administrator

> "Sometimes I have a hard time figuring out how to do a new task"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3116463)

LB

Lorraine B.

Purchasing

> "It is great for managing enrollment and making it clear to employees."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4052620)

VR

Verified Reviewer

Consultant

> "Other than that one small aspect, there is not much else that is negative to report."

[See full review](https://www.capterra.com/p/133019/Zenefits/#GetApp___2999580)

SO

Stephanie O.

Principal

> "I like that I have everything in one place...payroll, onboarding, employee information, important documents, 401k, health benefits, etc"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3120383)

LB

LAURA B.

Owner

> "Customer Service has sent two form emails but zero information on what needs to be done and the timeline. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250)

RD

Robert D.

HR Manager

> "Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork, and Compliance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

DF

Daniel F.

CEO

> "No development and no customer service ever"

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2871803)

HB

Hannah B.

Operations Assistant

> "Also, having the "full service" option for them to take care of our unemployment insurance - including those out of state is wonderful."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3206782)

NY

NICK Y.

Owner

> "After months of trying to get in contact with someone, we were denied cancellation because even though we paid the "monthly rate" we were still in an..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2098284)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "Great -- on the whole it has created so many efficiencies for me in payroll and HR management and we have easily saved money when I think of all the..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

Katie W.

HR Manager

> "The most obvious of Zenefits issues is their inability to manage payroll taxes. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2709135)

KD

Kiersten D.

Baker

> "I like the picture feature too"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4473891)

KR

Klayton R.

Sales Manager

> "It was confusing at first for the on-boarding and the company keeps changing what they are doing and what they are charging. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2416960)

EC

Erica C.

HR & Talent Specialist

> "Companies that want to move away from using spreadsheets and/or organize their HR data, Zenefits is a great HRIS platform!"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3193949)

DA

Dallen A.

CEO

> "Constant errors in our payroll, taxes, and withholding amounts."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2263604)

RD

Robert D.

HR Manager

> "When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

NY

NICK Y.

Owner

> "Yearly rate is pointless if you are still locked into a contract paying the monthly rate."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2098284)

BM

Barbara M.

HR Director

> "Our company chose Zenefits to be the HR/Payroll/Benefits management system for our fast growing company because we needed to automate and help..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2515227)

SN

Stanley N.

CEO/President

> "I signed up with Zenefits to help us streamline some of our HR/OnBoarding processes, but it ended up being a mistake."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2735140)

BS

Billy S.

Controller

> "Zenefits offers multiple HR processes in one system in a very user-friendly format. When we consolidated payroll, on-boarding, time tracking, FSA,..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2192818)

KJ

Keta J.

Pharmacist

> "It is sometimes hard to reach customer service if you have issues with finding something on the software."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2191735)

JB

Jai B.

COO

> "Their customer service is amazing, and I love the peace of mind of having there HR experts in my corner for any employee related issues."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609)

OB

Otto B.

Executive

> "So far we are 21 days into our support request and have not received any response other than the initial confirmation of receipt."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2556776)

KT

Kathleen T.

Director of Finance

> "Saves HR time in updating information because employees can do it themselves from their phone app."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

SC

Sirena C.

Managing Director

> "I can't expect to get more without paying more."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116)

ND

Nina D.

Project Manager

> "Your benefits information, employee information, and any tax information is available right on the homepage if you need anything, which makes it a lot..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2431625)

SP

Satish P.

CEO

> "I wanted to download all of my data.... and the rep kept telling me I'd have to pay to download data."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2405801)

[View Reviews](https://www.capterra.com/p/133019/Zenefits/reviews/)

## User interface

4.58 (3,108)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

4.21 (823)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

BambooHR

Top features

36/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/110968/BambooHR/#features)

TriNet HR Plus

32/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/133019/Zenefits/#features)

### Recognition

No recognitions have been awarded to BambooHR

No recognitions have been awarded to TriNet HR Plus

### Deployment & support

BambooHR

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TriNet HR Plus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BambooHR

-   By BambooHR
-   Located in United States
-   Founded in 2008

TriNet HR Plus

-   By TriNet Group
-   Located in United States
-   Founded in 1988

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[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.58 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

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[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

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4.8

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[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.58 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

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[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

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Features

4.3

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4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/110968-133745/BambooHR-vs-Paycor-Perform)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133019-155895/Zenefits-vs-WorkforceNow)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.58 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

$10/month

Price

Contact vendor for pricing

4.4

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/110968-155895/BambooHR-vs-WorkforceNow)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133019-185859/Zenefits-vs-RUN)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.58 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

vs

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[4.46 (1,729)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

$10/month

Price

Contact vendor for pricing

4.4

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/66908-110968/Workday-HCM-vs-BambooHR)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,625)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

Contact vendor for pricing

Price

$17/month

4.2

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/116050-133019/Patriot-Payroll-vs-Zenefits)