# Compare BambooHR vs TriNet HR Plus 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BambooHR and TriNet HR Plus based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/110968-133019/BambooHR-vs-Zenefits

---

# BambooHR vs TriNet HR Plus Features and Cost Comparison

Last updated June 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BambooHRTriNet HR Plus2/4 selected

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

[## BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [3,460 reviews](#user-reviews)

Positive

3,297

Neutral

128

Negative

35

[## TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.2 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

3.9

Reviews Sentiment

Based on [823 reviews](#user-reviews)

Positive

666

Neutral

84

Negative

73

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## Summary

* * *

Key features rated by users

Features selected based on 19,525 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Payroll Management

4.3

Employee Database

4.6

HR Management

4.6

Time & Attendance

4.2

Employee Management

4.5

80%Fit

High performer

Feature ratings

Payroll Management

4.3

Employee Database

4.3

HR Management

4.7

Time & Attendance

4.5

Employee Management

4.8

User satisfaction

User satisfaction

4.6

User reviews[3,460](https://www.capterra.com/p/110968/BambooHR/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.5

Customer support

4.5

User satisfaction

4.2

User reviews[823](https://www.capterra.com/p/133019/Zenefits/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

3.9

Price starts from

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

BambooHR centralizes employee, payroll, time, and benefits data, ensuring accuracy, security, and seamless coordination for peace of mind.

Best for

HR Plus is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with an all-in-one technology platform for HR, payroll and benefits.

## User reviews

Pros & cons

Timothy C.

Owner

> "It has allowed us to scale our onboarding—sending out digital offer letters and new hire packets in minutes rather than hours—while keeping our employee data clean and compliant. While no..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7112253)

JW

Joe W.

Assistant Project Manager

> "I wish there were a way to bulk add time sheet information across multiple days. Since I'm salaried and my hours are typically allocated across however many jobs I'm involved in, it..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135634)

ZL

Zhiqing L.

Performance Marketing Analyst

> "It has improved operational efficiency by reducing manual work and keeping information organized in one place. While there are some limitations with advanced reporting and customization,..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920)

LI

Lola I.

RPF Analyst

> "The process for editing and adding schedules needs to be changed or made easier; sometimes it freezes, and for example, adding night hours is more tedious for some of us who work at..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135368)

DL

Danisha L.

Supply Chain Specialist.

> "It streamlines processes like employee records, time-off tracking, and onboarding, making day-to-day HR operations much smoother and more organized."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150570)

CG

Carina G.

PA-C

> "One of the downsides of BambooHR was that some features felt limited in terms of customization, especially when trying to tailor reports or workflows to specific organizational needs."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753)

MG

McKenna G.

Marketing Manager

> "From files and documentation to job postings and payroll, it holds all the necessary functions of an HR platform and it's scalable for what we need as a growing company."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151486)

VR

Verified Reviewer

Community Manager

> "I find it difficult to add mileage using the app and there is no way to even access the tab for 1:1s with my supervisor in the app."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120432)

KF

Kyle F.

Security Specialist

> "Features like payroll processing, employee communication, and job posting are all seamlessly integrated, which saves time and reduces the need for multiple systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920)

SAS

Seyed Ahmad S.

Android Developer

> "Reporting can be basic, some workflows feel rigid, and the applicant tracking system can feel too lightweight if you do a lot of recruiting."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610)

OO

Onyekachukwu O.

Senior Technical Advisor

> "Features like leave management, employee records, onboarding, and document storage made day-to-day requests and task from Human resource much easier to handle."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151844)

RV

Rakhi V.

QA Lead

> "Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you want without..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

BP

Blake P.

Ops Support

> "It is a fantastic, reliable core HR system that is perfectly suited for small to medium-sized businesses. While it might lack some of the heavy, enterprise-level customizations, it..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148280)

SJ

Sarah J.

Information and Technology Specialist

> "For me, the limit of 10 item breakdowns per project goal sometimes cause an issue and I have to do multiple goals for the same projects because I run out of boxes."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684)

KF

Kyle F.

Security Specialist

> "The platform delivers consistent value across all key areas—payroll is reliable and straightforward, communication tools help keep everyone aligned, and the job posting features make..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920)

LR

Lakan R.

RevOps

> "despite the decent UI, some buttons are confusing to use. or lack actual functionality for example you have a button to click to request time off, but when you click it a pop up comes up..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152099)

MC

Mark C.

Senior SRE

> "Tracking Leaves and company employee details whether they are working or who is on off on a given day has become very simple and it also great to verify other job info and perfonal info..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137742)

SB

Shivam B.

Intern

> "This means that every time I revisit the section, I have to manually change or clear the filters again, which can be slightly inconvenient during regular use."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134898)

SS

SHUBHAM S.

ENGINER

> "It simplifies HR tasks such as attendance tracking, leave management, employee records, and performance monitoring."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153183)

LW

Louie W.

Project Coordinator

> "Additionally, certain advanced functionalities, such as reporting and integrations, can be somewhat basic compared to more robust HR systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135422)

MM

Marvin M.

Maintenance Manager

> "What I like most about BambooHR is how easy it makes communicating with candidates. When we post a job opening, the system allows me to reach out to multiple candidates efficiently, which..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151189)

SS

Sweta S.

Global People and Talent Manager

> "Reporting tools have some limitations when it comes to performance reports not being able to run when we customize our questions."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7162242)

MM

Monneth M.

Senior Production Accountant

> "It provides excellent value for money by combining several HR functions—applicant tracking, onboarding, and record-keeping—into one seamless package."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151331)

MS

Michael S.

Financial Planner

> "Getting new starters through the document signing and profile setup steps sometimes requires more back-and-forth than it should, and the process isn't always intuitive for employees who..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148797)

PK

Pramod K.

Analytics Lead

> "It is a world-class system for centralizing employee data, boosting company morale, and taking the administrative headache out of HR."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152977)

NK

Naveen K.

VP of Technology and Data

> "Limited customization, basic reporting for complex needs, and integrations can feel restricted at scale"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135317)

SM

Sathwika M.

SDET

> "The onboarding process is smooth, and features like employee data management, leave tracking, and performance management are well integrated."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135732)

VV

Vigneshwar V.

Data Analyst

> "One drawback of BambooHR is that some advanced features and customizations are limited compared to more complex HR systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500)

MS

Michael S.

Financial Planner

> "Onboarding new employees is straightforward, and the self-service features mean staff can update their own details, request leave, and access documents without needing to contact HR..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148797)

SdaE

Sait doğan E.

content manager

> "They charge per employee per month, and it gets expensive quickly, especially when you start adding Payroll and Performance as separate modules."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137567)

DA

Denisse A.

Operations Admin

> "Bamboo provides easy access to personal information, it facilitates payroll documents in case the consumer needs to print or update any information."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153251)

VV

Vigneshwar V.

Data Analyst

> "Reporting can feel a bit restrictive for deeper analytics, and certain integrations require additional setup or third-party tools."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500)

ZL

Zhiqing L.

Performance Marketing Analyst

> "The system is intuitive, making onboarding, leave management, and performance tracking much more efficient for both HR teams and employees."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920)

KF

Kevyn F.

Software Developer

> "I don’t really like that some features are limited in the basic plans and pricing is not transparent, which can make it harder to evaluate the full cost upfront."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140875)

GP

Gonzalo P.

Data Analyst

> "The interface is clear, so it is simple to find employee information, request time off, check documents, and manage basic HR tasks without needing much explanation."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150929)

Denis M.

Recruiter

> "Add the random server outages into the mix, and you get a tool that often creates more work instead of saving time"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515)

OO

Onyekachukwu O.

Senior Technical Advisor

> "It helped simplify HR processes, improve staff record management, and reduce the amount of manual follow-up required for routine tasks."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151844)

Lizette V.

Inventory and Rebate Accountant

> "There were times when I couldn’t access the system or had to wait and try logging in again later, which was frustrating, especially when I needed quick access to information or to..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7144925)

AP

Andre P.

cloud engineer

> "The employee self-service portal is excellent; staff can request time off, update personal information, and access pay stubs without HR involvement."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7147544)

LW

Lindsey W.

Data Technician

> "Sometime the screen will lag or the screen will just constantly spin with a blank white page when Bamboo is down or doing an update."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136113)

AC

Amber C.

Procurement Manager

> "Onboarding/Hiring is streamlined, as well as posting job ads and reviewing resumes directly from BambooHR makes business operations less stressful!"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150671)

ZL

Zhiqing L.

Performance Marketing Analyst

> "Reporting customization can sometimes feel restrictive, especially when generating highly specific analytics or cross-functional reports."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920)

MG

Mar G.

Data Manager

> "it's a complete, agile, fast and secure interface for managing all HR aspects of a company, in my opinion as an empleoyee."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136946)

JH

Jinkyung H.

Accounting Specialist

> "The clock-in/clock-out interface feels cluttered, and the total hours worked does not reflect lunch time correctly."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150545)

MnC

Mónica C.

Data Services Associate

> "It shows my job position, payroll, has the section of customer support which is important, I do think is worth the money and it's good to improve communication between teams."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7157665)

RV

Rakhi V.

QA Lead

> "Also, the user experience can feel slightly inconsistent depending on the section you’re in, so a few workflows take more clicks than expected."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

MM

Monneth M.

Senior Production Accountant

> "It has effectively centralized all our employee data into a single "source of truth," significantly reducing the time spent on manual administrative tasks."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151331)

CA

Cole A.

Technician

> "Sometimes slow causing issues with punch times, has intermittent issues with the time punch button not registering"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151084)

EO

Emilio O.

Data Service Associated

> "BambooHR is widely praised for its highly intuitive interface and comprehensive suite of features, making it an excellent all-in-one solution for small to medium-sized businesses."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7149752)

Fergus C.

Graphic Designer

> "The way that employee holidays are kept track of in BambooHR is not clean at all and should be displayed more clearly and simply."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7138895)

SAS

Seyed Ahmad S.

Android Developer

> "It worked especially well for streamlining HR processes and improving visibility for both managers and employees. While there are some limitations in customization and reporting, overall..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610)

RL

Richard L.

Marketing Lead

> "I would say the only thing was the inability to do anything in day of liew from personal events like working on days on public holidays for example"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134925)

FD

Freya D.

Account Manager

> "The layout is simple and straightforward, so finding employee information, submitting leave requests, and completing HR tasks takes very little time."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7170916)

Craig T.

Director of Marketing

> "Often its simplicity is its downfall, I want better comparative features for judging candidates and resumes."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084331)

JM

Joshua M.

Project Field Assistant

> "It makes employee management, onboarding, time-off tracking, and document storage very simple and efficient."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152807)

ADC

A.D. C.

Special Projects Manager

> "I've had issues in the past with it not syncing up to make the established withdrawals for my 401(k)."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151269)

MM

Marco M.

Agent-CSR-Not Owner of Company

> "The platform simplifies many HR processes, from onboarding to time-off tracking, making daily tasks easier to manage."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137937)

Quang H.

UX Manager

> "Some advanced features require additional cost, and the mobile app occasionally has performance issues."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135757)

Kari J.

Internal Auditor

> "As an employee, Bamboo is great tool for helping me keep track of paystubs, pay information, and time off, all in one place."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7179730)

EP

Erika P.

HR Manager

> "However, we grew so much in size, that BambooHR could no longer support us the way we needed, and we found ourself doing a lot of manual processes on our own."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7087436)

SS

Swaminathan S.

HR Coordinator

> "Its user-friendly design makes it accessible for both HR teams and employees, resulting in increased efficiency and a better employee experience."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7166517)

CG

Carina G.

PA-C

> "Additionally, certain integrations with other systems were not as seamless as expected, which occasionally led to extra manual work."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753)

KH

Karissa H.

QMHS Case Manager

> "It excels at simplifying HR processes and improving organization, though it may require additional tools as a company scales or needs more advanced functionality."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137263)

AD

Andres D.

Bid Manager

> "It lacks the heavy-duty power that massive enterprises need for deep organizational scaling."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134457)

AD

Amit D.

Senior Technical Writer

> "The automation features save a lot of time, and the self-service portal allows employees to access their information easily."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153059)

AV

Ashley V.

Senior Accountant

> "That I can't see terminated employee information. If I need to go back to find terminated employee information, I can't do that."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134377)

RV

Rakhi V.

QA Lead

> "It’s reliable, easy to navigate, and does a great job of keeping HR information and processes organized in one place. While there are a few areas that could be smoother—especially around..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

Denis M.

Recruiter

> "The whole service just crashes and goes down for a few hours at least a couple of times a month, leaving the HR team completely stuck."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515)

KC

Kiara C.

Customer Support Specialist

> "It’s also really helpful having everything centralised in one platform, especially while working remotely, as it makes communication and accessing HR resources much more convenient."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152344)

JW

Jamalleh W.

Human Resources

> "There is a lack of follow through with tickets, poas on file get lost and the onus is on the employer to get it, and lastly there is no tracking of tickets with a unique identifier for..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817719)

SH

Seth H.

Superintendent

> "Easy access to PTO and all the info you need without having to call HR, can use this APP and safe time and allows for easy communication."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7171335)

CR

Caleb R.

Director of Sales development

> "Some of the manager and admin tools can be difficult to locate and navigate efficiently from a user perspective."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134336)

DP

Destiny P.

Host Home Coordinator

> "I also like the desktop version where it shows my company's newest employees, anniversaries, and birthdays."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150907)

TC

Taina C.

Customer Services Representative Operations PreSales

> "The main limitation I’ve noticed is around visibility after submitting items for management approval."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140637)

SJ

Sarah J.

Information and Technology Specialist

> "I am also a huge fan of the Goals section where I can add projects and breakdowns of what benchmarks need hitting and when."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684)

MM

Maya M.

Student COO

> "Even though the software is great, it’s pretty expensive, so it might not be the best value for money for a tiny startup or a team on a super tight budget."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136288)

TM

Tyra M.

customer support agent

> "The interface is clean and intuitive, which helps reduce training time and makes it simple for both HR teams and employees to navigate."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151115)

RN

Rebekah N.

Admissions Coordinator

> "I struggle to find notifications. When I get sent paperwork to sign, it's really difficult to find."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7145244)

BN

Brian N.

Program Manager

> "It’s also nice having a centralized place for HR-related information, which makes it easier to stay informed and reduces the need to reach out to others for basic questions."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7171521)

YQ

Yesenia Q.

Loan Processor

> "Sometimes I'm unable to clock in, the system tends to go down sometimes, but its not a big deal, It only happens sometimes."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152791)

[View Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/)

AG

Annie G.

Manager

> "It is so helpful to have one platform that centralizes HR, payroll and benefit under one system."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442)

DP

David P.

HR Manager

> "Too many to list, but let's try: super slow for both processing payroll and just retrieving / entering employee data; insane wait times for..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633)

RM

Rupesh M.

Controller

> "They provide full end to end is great with filing of form 941, providing timely W2 and customer service"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6663140)

VR

Verified Reviewer

Web Developer

> "Sometimes the performance of the app is not very fast, the system glitches and loads slower."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6041594)

JW

Joy W.

HR Manager

> "My favorite feature is the hiring process - it allows the employee to handle the data entry to start their employee folder and upload their I-9..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

Amanda G.

Human Resources Generalist

> "The current state of available learning management technologies and straightforward guidelines leaves much to be desired."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899)

Amanda G.

Human Resources Generalist

> "If your clients are willing to utilize Zenefits for everything from onboarding to benefit administration to payroll, you've found a superb..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___5009899)

JW

Joy W.

HR Manager

> "Little to no phone support available for user issues."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

EW

Elizabeth W.

Director

> "Great customer service that can answer very complex questions but you pay for it in the price."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7045523)

SS

Saqlain S.

employer

> "One potential drawback is the cost. While personalized coaching and access to a community can be beneficial, these services can also come with a..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778)

AD

Aaron D.

Tech Specialist

> "I really liked the automated candidate process and hiring process."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7027461)

KJ

Kishma J.

CEO

> "They charged me $131 more than what we agreed upon and we tried to cancel their absurd contract, which we are unaware of having to stick with..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___3727061)

AG

Annie G.

Manager

> "The UI is also very easy to navigate with a low learning curve if you've never used them before."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___7049442)

JR

John R.

Energy Consultant

> "I log in even though I've asked my computer and Zenefits to remember this device and it never does. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107)

JW

Joy W.

HR Manager

> "As the only HR person, Zenefits allows me to support all of our employees as if they had an entire HR department at their disposal."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

MM

Megan M.

IT Exec

> "Doesn't have as many features as would have liked in lowest tier."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4504080)

JW

Joy W.

HR Manager

> "The streamlined all-in-one features of Zenefits allowed us to drop outside consultants and service providers."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

JR

John R.

Energy Consultant

> "One slight annoyance is having to provide a code every time"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4696107)

AM

Alex M.

Operations Director

> "It was easy to set up, and at the time we were a very small team with just one Operations person so the onboarding was convenient."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6667558)

JE

Jasmine E.

payroll

> "turn around on customer service takes longer than expected"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4521892)

JN

James N.

Company Director

> "The ability to automate certain tasks has helped me stay organized and efficient, and the platform's integrations with other software have..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "Customer service can be a little slow to respond, and setting up PTO for part-time employees was a little trickier and more time-consuming than I..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

JW

Joy W.

HR Manager

> "It also significantly reduced internal hours spent on HR data entry and overall employee HR management."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

SG

Sandra G.

Manager

> "After calling tech support multiple times we were told that this happens when there are credits but no report exists that lists or explains the..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3148922)

SK

Stephanie K.

People Ops Partner

> "We used to have spreadsheets on spreadsheets - but thanks to Zenefits, it's easier and more compliant."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6207108)

SC

Sirena C.

Managing Director

> "We are a small business of under 10 employees and we just did not want to pay the fees as some of the larger payroll companies. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116)

JN

James N.

Company Director

> "The platform offers a range of features for managing employee benefits, payroll, time off, and compliance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4590908)

Archit N.

Machine Learning Scientist

> "The attendance is mostly not updated on time, thus causing confusion while checking payroll details"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3608833)

JW

Joy W.

HR Manager

> "Zenefits provides EVERYTHING we need in one intuitive online portal..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6137021)

LG

Liz G.

Digital Marketing Manager

> "The only con for using this program is that you have to take time and re-input all of your information to begin use, so it is a process to get..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2421840)

Tess M.

Matchmaker

> "It seems easy to use at first glance."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6818797)

LB

LAURA B.

Owner

> "Onboarding is clunky too if you want to send an offer letter that is not part of a template and still have the new hire, say a manager with a..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250)

SS

Saqlain S.

employer

> "By working with a coach to develop a customized plan, users are able to receive guidance that is tailored to their specific needs and goals."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4665778)

Shawn B.

IT Architect

> "Phone Call response time has been a little less than exciting, but they do get back to you."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3504025)

DP

David P.

HR Manager

> "The only nice think I can think of is that Kayla (who was the only person who ever staffed their Customer Support - or maybe that was just the..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6152633)

PK

Paul K.

Partner

> "Virtually no Customer support, lack of critical features."

[See full review](https://www.capterra.com/p/133019/Zenefits/#SoftwareAdvice___2963928)

SG

Suresh G.

HR Manager

> "It works well as a performance management system"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305)

KR

Kristi R.

Purchasing Coordinator

> "Even someone who is not great with technology would easily be able to navigate this app with little to no training."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3162308)

SG

Suresh G.

HR Manager

> "First, I like the many HR and on boarding features"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6142305)

MW

Maclain W.

Account Manager

> "Very hard to get a hold of specific contacts in your company."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3184500)

RD

Robert D.

HR Manager

> "Using the Zenefits platform for our hiring and onboarding has allowed us to streamline our hiring process which was especially helpful during the..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

BK

Bryan K.

Business Owner

> "There's a lack of detail on payroll statement"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3151359)

AT

Anne T.

VP of Finance and Sales

> "It's user-friendly and we receive the live support that we need."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___6021906)

VR

Verified Reviewer

Co Founder/Administrator

> "Sometimes I have a hard time figuring out how to do a new task"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3116463)

JL

Jacqueline L.

Reception

> "This software is truly an all in 1, you can see your benefits, paystubs, tax information, time clock and really everything you need as an..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3405918)

VR

Verified Reviewer

Consultant

> "Other than that one small aspect, there is not much else that is negative to report."

[See full review](https://www.capterra.com/p/133019/Zenefits/#GetApp___2999580)

RD

Robert D.

HR Manager

> "It is a very simple process to review available plans and options for the upcoming year and to collect important information from our employees..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

LB

LAURA B.

Owner

> "Customer Service has sent two form emails but zero information on what needs to be done and the timeline. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2687250)

JB

Jai B.

COO

> "I am an entrepreneur and Zenefits has allowed me to manage payroll, benefits, 401k, and HR from one user friendly platform."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609)

NA

NADIA A.

Recruiter

> "Customer service is slow in terms of issue resolution, sometimes it can be glitchy."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2886669)

CC

Calista C.

People Operations Manager

> "We were able to onboard new hires very quickly using their new-hire set up/checklist and had no issues onboarding full-time, part-time, or..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3119149)

Katie W.

HR Manager

> "The most obvious of Zenefits issues is their inability to manage payroll taxes. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2709135)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "I save so much time on payroll and have fewer errors compared to when we manually calculated it and used a 3rd party accounting firm to handle..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

KR

Klayton R.

Sales Manager

> "It was confusing at first for the on-boarding and the company keeps changing what they are doing and what they are charging. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2416960)

LB

Lorraine B.

Purchasing

> "It is great for managing enrollment and making it clear to employees."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4052620)

DA

Dallen A.

CEO

> "Constant errors in our payroll, taxes, and withholding amounts."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2263604)

SO

Stephanie O.

Principal

> "I like that I have everything in one place...payroll, onboarding, employee information, important documents, 401k, health benefits, etc"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3120383)

SN

Stanley N.

CEO/President

> "I signed up with Zenefits to help us streamline some of our HR/OnBoarding processes, but it ended up being a mistake."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2735140)

RD

Robert D.

HR Manager

> "Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork, and..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

OB

Otto B.

Executive

> "So far we are 21 days into our support request and have not received any response other than the initial confirmation of receipt."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2556776)

HB

Hannah B.

Operations Assistant

> "Also, having the "full service" option for them to take care of our unemployment insurance - including those out of state is wonderful."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3206782)

SC

Sirena C.

Managing Director

> "I can't expect to get more without paying more."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3137116)

JB

Jenn B.

Director of Operations, Admin, & Finance

> "Great -- on the whole it has created so many efficiencies for me in payroll and HR management and we have easily saved money when I think of all..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3155720)

SP

Satish P.

CEO

> "I wanted to download all of my data.... and the rep kept telling me I'd have to pay to download data."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2405801)

KD

Kiersten D.

Baker

> "I like the picture feature too"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___4473891)

Katie W.

HR Manager

> "It would sometimes take multiple weeks to get to a team that could actually answer and resolve my concerns."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2709135)

EC

Erica C.

HR & Talent Specialist

> "Companies that want to move away from using spreadsheets and/or organize their HR data, Zenefits is a great HRIS platform!"

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3193949)

KT

Kathleen T.

Director of Finance

> "They close the case when it's even resolved. After sales support is really very bad and that's where it's most needed."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

RD

Robert D.

HR Manager

> "When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3122865)

AP

Adam P.

Owner/Manager

> "Zenefits couldn't figure out how to withhold and remit Pennsylvania taxes properly."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2271007)

BM

Barbara M.

HR Director

> "Our company chose Zenefits to be the HR/Payroll/Benefits management system for our fast growing company because we needed to automate and help..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2515227)

PM

Philip M.

Partner

> "Performance management is just OK."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3129067)

JB

Jai B.

COO

> "Their customer service is amazing, and I love the peace of mind of having there HR experts in my corner for any employee related issues."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3118609)

KT

Kathleen T.

Director of Finance

> "Account rep is very nice but there's nothing he can do. If I talk to a live technical rep, they often give varying opinions, so it's confusing...."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2892701)

ND

Nina D.

Project Manager

> "Your benefits information, employee information, and any tax information is available right on the homepage if you need anything, which makes it..."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2431625)

David E.

CFO

> "Integration with Quickbooks Online is weak at best. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2699662)

VR

Verified Reviewer

COO

> "saves my time with taxes, as it allows me to focus on my job more."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3369830)

EM

Elizabeth M.

Business Development Manager

> "the app does not have the same features as when used on the computer."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2533485)

RW

Rebecca W.

Senior Director of Finance & Operations

> "Our end users like how easy and intuitive it is to deal with onboarding, open enrollment, time-off requests, and payroll."

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___3120505)

BM

Barbara M.

HR Director

> "The time card page often freezes up. "

[See full review](https://www.capterra.com/p/133019/Zenefits/#Capterra___2515227)

[View Reviews](https://www.capterra.com/p/133019/Zenefits/reviews/)

## User interface

4.60 (3,460)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

4.21 (823)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

BambooHR

Top features

36/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/110968/BambooHR/#features)

TriNet HR Plus

32/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/133019/Zenefits/#features)

### Recognition

BambooHR is recognized as a top-rated tool in 5 Capterra Shortlist reports

TriNet HR Plus is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

BambooHR

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TriNet HR Plus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BambooHR

-   By BambooHR
-   Located in United States
-   Founded in 2008

TriNet HR Plus

-   By TriNet Group
-   Located in United States
-   Founded in 1988

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[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/)

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[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

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$8/month

4.2

Features

4.8

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/133019-172127/Zenefits-vs-Rippling)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/)

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4.4

Features

4.5

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Ease of Use

4.7

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[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/)

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Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133019-185859/Zenefits-vs-RUN)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

$10/month

Price

Contact vendor for pricing

4.4

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110968-130949/BambooHR-vs-Paycom)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133019-155895/Zenefits-vs-WorkforceNow)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

$10/month

Price

Contact vendor for pricing

4.4

Features

4.2

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/110968-133745/BambooHR-vs-Paycor-Perform)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-133019/WebPay-vs-Zenefits)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

$10/month

Price

Contact vendor for pricing

4.4

Features

4.3

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/110968-155895/BambooHR-vs-WorkforceNow)

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[4.21 (823)](https://www.capterra.com/p/133019/Zenefits/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.2

Features

4.7

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-133019/Patriot-Software-vs-Zenefits)