# Compare BambooHR vs Ease 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BambooHR and Ease based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/110968-156433/BambooHR-vs-EaseCentral

---

# BambooHR vs Ease Features and Cost Comparison

Last updated May 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BambooHREase2/4 selected

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,407)](https://www.capterra.com/p/110968/BambooHR/reviews/)

[Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.5 (172)](https://www.capterra.com/p/156433/EaseCentral/reviews/)

[## BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,407)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [3,407 reviews](#user-reviews)

Positive

3,247

Neutral

126

Negative

34

[## Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.5 (172)](https://www.capterra.com/p/156433/EaseCentral/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [172 reviews](#user-reviews)

Positive

154

Neutral

12

Negative

6

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## Summary

* * *

Key features rated by users

Features selected based on 4,202 reviews from benefits administration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Payroll Management

4.3

Online Benefits Enrollment

3.9

Health Insurance Administration

4.5

Employee Database

4.6

Employee Benefits Administration

4.4

76%Fit

High performer

Feature ratings

Payroll Management

3.2

Online Benefits Enrollment

4.3

Health Insurance Administration

4.1

Employee Database

4.7

Employee Benefits Administration

4.2

User satisfaction

User satisfaction

4.6

User reviews[3,407](https://www.capterra.com/p/110968/BambooHR/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.5

Customer support

4.5

User satisfaction

4.5

User reviews[172](https://www.capterra.com/p/156433/EaseCentral/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.4

Customer support

4.1

Price starts from

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

BambooHR centralizes employee, payroll, time, and benefits data, ensuring accuracy, security, and seamless coordination for peace of mind.

Best for

Ease is built for small and medium-sized group health insurance brokers and their clients to simplify benefits administration and HR processes.

## User reviews

Pros & cons

Timothy C.

Owner

> "It has allowed us to scale our onboarding—sending out digital offer letters and new hire packets in minutes rather than hours—while keeping our employee data clean and compliant...."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7112253)

JW

Joe W.

Assistant Project Manager

> "I wish there were a way to bulk add time sheet information across multiple days. Since I'm salaried and my hours are typically allocated across however many jobs I'm involved in, it..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135634)

ZL

Zhiqing L.

Performance Marketing Analyst

> "It has improved operational efficiency by reducing manual work and keeping information organized in one place. While there are some limitations with advanced reporting and..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920)

LI

Lola I.

RPF Analyst

> "The process for editing and adding schedules needs to be changed or made easier; sometimes it freezes, and for example, adding night hours is more tedious for some of us who work at..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135368)

DL

Danisha L.

Supply Chain Specialist.

> "It streamlines processes like employee records, time-off tracking, and onboarding, making day-to-day HR operations much smoother and more organized."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150570)

CG

Carina G.

PA-C

> "One of the downsides of BambooHR was that some features felt limited in terms of customization, especially when trying to tailor reports or workflows to specific organizational needs."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753)

KF

Kyle F.

Security Specialist

> "Features like payroll processing, employee communication, and job posting are all seamlessly integrated, which saves time and reduces the need for multiple systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920)

VR

Verified Reviewer

Community Manager

> "I find it difficult to add mileage using the app and there is no way to even access the tab for 1:1s with my supervisor in the app."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120432)

BP

Blake P.

Ops Support

> "It is a fantastic, reliable core HR system that is perfectly suited for small to medium-sized businesses. While it might lack some of the heavy, enterprise-level customizations, it..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148280)

SAS

Seyed Ahmad S.

Android Developer

> "Reporting can be basic, some workflows feel rigid, and the applicant tracking system can feel too lightweight if you do a lot of recruiting."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610)

KF

Kyle F.

Security Specialist

> "The platform delivers consistent value across all key areas—payroll is reliable and straightforward, communication tools help keep everyone aligned, and the job posting features make..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920)

RV

Rakhi V.

QA Lead

> "Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you want without..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

MC

Mark C.

Senior SRE

> "Tracking Leaves and company employee details whether they are working or who is on off on a given day has become very simple and it also great to verify other job info and perfonal..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137742)

SJ

Sarah J.

Information and Technology Specialist

> "For me, the limit of 10 item breakdowns per project goal sometimes cause an issue and I have to do multiple goals for the same projects because I run out of boxes."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684)

MM

Marvin M.

Maintenance Manager

> "What I like most about BambooHR is how easy it makes communicating with candidates. When we post a job opening, the system allows me to reach out to multiple candidates efficiently,..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151189)

JW

Jamalleh W.

Human Resources

> "There is a lack of follow through with tickets, poas on file get lost and the onus is on the employer to get it, and lastly there is no tracking of tickets with a unique identifier..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817719)

SM

Sathwika M.

SDET

> "The onboarding process is smooth, and features like employee data management, leave tracking, and performance management are well integrated."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135732)

SB

Shivam B.

Intern

> "This means that every time I revisit the section, I have to manually change or clear the filters again, which can be slightly inconvenient during regular use."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134898)

MS

Michael S.

Financial Planner

> "Onboarding new employees is straightforward, and the self-service features mean staff can update their own details, request leave, and access documents without needing to contact HR..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148797)

LW

Louie W.

Project Coordinator

> "Additionally, certain advanced functionalities, such as reporting and integrations, can be somewhat basic compared to more robust HR systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135422)

ZL

Zhiqing L.

Performance Marketing Analyst

> "The system is intuitive, making onboarding, leave management, and performance tracking much more efficient for both HR teams and employees."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920)

MS

Michael S.

Financial Planner

> "Getting new starters through the document signing and profile setup steps sometimes requires more back-and-forth than it should, and the process isn't always intuitive for employees..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148797)

GP

Gonzalo P.

Data Analyst

> "The interface is clear, so it is simple to find employee information, request time off, check documents, and manage basic HR tasks without needing much explanation."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150929)

NK

Naveen K.

VP of Technology and Data

> "Limited customization, basic reporting for complex needs, and integrations can feel restricted at scale"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135317)

AP

Andre P.

cloud engineer

> "The employee self-service portal is excellent; staff can request time off, update personal information, and access pay stubs without HR involvement."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7147544)

VV

Vigneshwar V.

Data Analyst

> "One drawback of BambooHR is that some advanced features and customizations are limited compared to more complex HR systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500)

AC

Amber C.

Procurement Manager

> "Onboarding/Hiring is streamlined, as well as posting job ads and reviewing resumes directly from BambooHR makes business operations less stressful!"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150671)

SdaE

Sait doğan E.

content manager

> "They charge per employee per month, and it gets expensive quickly, especially when you start adding Payroll and Performance as separate modules."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137567)

MG

Mar G.

Data Manager

> "it's a complete, agile, fast and secure interface for managing all HR aspects of a company, in my opinion as an empleoyee."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136946)

VV

Vigneshwar V.

Data Analyst

> "Reporting can feel a bit restrictive for deeper analytics, and certain integrations require additional setup or third-party tools."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500)

EO

Emilio O.

Data Service Associated

> "BambooHR is widely praised for its highly intuitive interface and comprehensive suite of features, making it an excellent all-in-one solution for small to medium-sized businesses."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7149752)

KF

Kevyn F.

Software Developer

> "I don’t really like that some features are limited in the basic plans and pricing is not transparent, which can make it harder to evaluate the full cost upfront."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140875)

SAS

Seyed Ahmad S.

Android Developer

> "It worked especially well for streamlining HR processes and improving visibility for both managers and employees. While there are some limitations in customization and reporting,..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610)

Denis M.

Recruiter

> "Add the random server outages into the mix, and you get a tool that often creates more work instead of saving time"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515)

MM

Marco M.

Agent-CSR-Not Owner of Company

> "The platform simplifies many HR processes, from onboarding to time-off tracking, making daily tasks easier to manage."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137937)

Lizette V.

Inventory and Rebate Accountant

> "There were times when I couldn’t access the system or had to wait and try logging in again later, which was frustrating, especially when I needed quick access to information or to..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7144925)

KH

Karissa H.

QMHS Case Manager

> "It excels at simplifying HR processes and improving organization, though it may require additional tools as a company scales or needs more advanced functionality."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137263)

LW

Lindsey W.

Data Technician

> "Sometime the screen will lag or the screen will just constantly spin with a blank white page when Bamboo is down or doing an update."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136113)

RV

Rakhi V.

QA Lead

> "It’s reliable, easy to navigate, and does a great job of keeping HR information and processes organized in one place. While there are a few areas that could be smoother—especially..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

ZL

Zhiqing L.

Performance Marketing Analyst

> "Reporting customization can sometimes feel restrictive, especially when generating highly specific analytics or cross-functional reports."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920)

DP

Destiny P.

Host Home Coordinator

> "I also like the desktop version where it shows my company's newest employees, anniversaries, and birthdays."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150907)

JH

Jinkyung H.

Accounting Specialist

> "The clock-in/clock-out interface feels cluttered, and the total hours worked does not reflect lunch time correctly."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150545)

SJ

Sarah J.

Information and Technology Specialist

> "I am also a huge fan of the Goals section where I can add projects and breakdowns of what benchmarks need hitting and when."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684)

RV

Rakhi V.

QA Lead

> "Also, the user experience can feel slightly inconsistent depending on the section you’re in, so a few workflows take more clicks than expected."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

MR

Mateo R.

Head of Design

> "Having a quick look dashboard to manage everything from a single space makes my time at BambooHR as seamless as possible."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140119)

CA

Cole A.

Technician

> "Sometimes slow causing issues with punch times, has intermittent issues with the time punch button not registering"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151084)

CG

Courtney G.

Technical Support

> "I like that there is more customization options and you can view like a snapshot of all the important information on the home screen."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150630)

Fergus C.

Graphic Designer

> "The way that employee holidays are kept track of in BambooHR is not clean at all and should be displayed more clearly and simply."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7138895)

NS

Natalia S.

Account Executive

> "I've been using it for 2 years now at my current job and I love it, I can see how many PTO I have, what are my upcoming days off, documents, etc"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7145265)

RL

Richard L.

Marketing Lead

> "I would say the only thing was the inability to do anything in day of liew from personal events like working on days on public holidays for example"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134925)

DC

Daniel C.

Automation Engineer

> "I like the org chart too; given the changing nature of our employees being able to see who sits where without the need for a meeting is a win."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7145340)

Craig T.

Director of Marketing

> "Often its simplicity is its downfall, I want better comparative features for judging candidates and resumes."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084331)

MP

Megan P.

Director of Forensics

> "I also have used BambooHR to hire several employees and I really like the ability to manage and communicate a higher number of applicants."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151077)

Quang H.

UX Manager

> "Some advanced features require additional cost, and the mobile app occasionally has performance issues."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135757)

DO

David O.

Esims Team Leader

> "It works especially well for day-to-day people management, leave requests, and maintaining employee information."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137555)

EP

Erika P.

HR Manager

> "However, we grew so much in size, that BambooHR could no longer support us the way we needed, and we found ourself doing a lot of manual processes on our own."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7087436)

BC

Brittni C.

account manager

> "overall, bamboo HR complements Awin well, keeps teas organizes,, improves communications supports efficient workflows."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134964)

CG

Carina G.

PA-C

> "Additionally, certain integrations with other systems were not as seamless as expected, which occasionally led to extra manual work."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753)

VV

Vigneshwar V.

Data Analyst

> "It makes managing employee data, tracking time off, and accessing reports very straightforward."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500)

AD

Andres D.

Bid Manager

> "It lacks the heavy-duty power that massive enterprises need for deep organizational scaling."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134457)

SJ

Sarah J.

Information and Technology Specialist

> "It has made submitting time sheets and time off requests sooooo much easier than our old time card system."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684)

AV

Ashley V.

Senior Accountant

> "That I can't see terminated employee information. If I need to go back to find terminated employee information, I can't do that."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134377)

Lizette V.

Inventory and Rebate Accountant

> "It keeps everything organized in one place and makes it easy to see who’s out on specific days. While I’ve occasionally run into issues with pages not loading, overall it’s been a..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7144925)

Denis M.

Recruiter

> "The whole service just crashes and goes down for a few hours at least a couple of times a month, leaving the HR team completely stuck."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515)

SM

Santiago M.

Sr. Financial Analyst

> "Very easy to navigate HRIS tool that serves as a landing page for all of our needs including payroll, benefits, and talent acquisition."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151146)

CR

Caleb R.

Director of Sales development

> "Some of the manager and admin tools can be difficult to locate and navigate efficiently from a user perspective."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134336)

VT

Vicky T.

Marketing and Special Projects Manager

> "I know when we were big, it was a great way to see what everyone was up to, and it tracks birthdays and work anniversaries."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137347)

SR

Stacy R.

CFO

> "I do not like having to run multiple reports to get the data I need to compile the payroll JE in our accounting system, Sage INTACCT."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817720)

SJ

Sarah J.

Information and Technology Specialist

> "Being able to track my projects as well as add collaborators has been a wonderful perk of the software."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684)

EZ

Elaina Z.

Accountant

> "Sometimes when doing payroll, we get notices of employees who have issues with their payroll being submitted but sometimes it's hard to understand what the issue is or how to fix it."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6824659)

AD

Alejandro D.

Tecnico de Soporte

> "It has significantly reduced the administrative burden on our team and improved the transparency of our HR processes."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7138964)

TC

Taina C.

Customer Services Representative Operations PreSales

> "The main limitation I’ve noticed is around visibility after submitting items for management approval."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140637)

VR

Verified Reviewer

IT Administrator

> "They have the ability to keep track of all aspects of an employee in one simple solution."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7132554)

MM

Maya M.

Student COO

> "Even though the software is great, it’s pretty expensive, so it might not be the best value for money for a tiny startup or a team on a super tight budget."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136288)

RE

Ralph E.

Maintenance Tech Specialist

> "It's been nice to be able to access it from my home computer, and to be able to utilize it to request time off rather than having to wait until I am at work."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137547)

RN

Rebekah N.

Admissions Coordinator

> "I struggle to find notifications. When I get sent paperwork to sign, it's really difficult to find."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7145244)

VR

Verified Reviewer

Manager, Business Development

> "I have applied for many other jobs on different websites and the user interface and ability to add the necessary pieces of a job applications are most easily done on Bamboo."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7034717)

SG

Susana G.

Design Executive II

> "Sometimes it's hard to find what you are looking for, somethings are kind of hidden behind multiple tabs and section"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137726)

WF

Will F.

Head of Commercial Finance

> "The self-service portal for employees works well enough for basic tasks like time-off requests."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134295)

MP

Matthew P.

Senior Engineer

> "Constantly having to relog in from my work computer can be a frustrating small waste of time when needing to use it often."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134581)

[View Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/)

KH

Kennedy H.

HR Manager

> "Day to day, it makes managing our employee benefits plan much easier and it removes any room for error."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7017015)

CT

Callie T.

Sr. HR Manager

> "We did not have an integration set up with our payroll provider that caused additional manual work."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6801414)

HR

Haley R.

Member Engagement Specialist

> "The various sections were well organized and clear to understand."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7094113)

MB

Michelle B.

HR Manager

> "I really wanted to like this product because we are desperate for something that does what it does. But overall we've been very..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6417642)

CR

Cynthia R.

Client Service Director

> "We are able to enroll new client benefits with access to benefit forms, summaries, etc. without having to locate them from each..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723662)

MH

Maria H.

CEO

> "There are some capabilities missing such as being able to really be notified when an employee has completed their enrollment. Or..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

CT

Callie T.

Sr. HR Manager

> "Everything was pleasant and we never had complaints or technical problems within the company."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6801414)

AK

Anne K.

President

> "They seriously messed up deductions on about 4 cases, as well as employee applications as you have to be careful naming plans and..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750074)

PA

Pamela A.

EB Senior Account Manager

> "It also facilitates the use of remote employees - they don't have to come in to the office to complete onboarding documents or..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3726599)

MM

Michael M.

VP of Operations

> "Our overall experience has been overshadowed by very poor customer service at all levels. When the software has caused such bad..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837)

Steve M.

VP, Product and Customer Satisfaction

> "The online benefits enrollment is geared to allow e-signing and it does this job well enough."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6100011)

Spencer N.

Producer

> "The verbiage and instructions are geared toward a typical open enrollment and it can confuse employees who are completing..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741448)

ES

Elizabeth S.

Benefit Account Consultant

> "This is such a powerful tool and is helpful in so many ways as far as employee management, benefit management, pulling reports,..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3751175)

TE

Tiffany E.

Lead Ben Admin System Specialist

> "We have not had a great experience with our designated Customer Success Managers, as we have experienced lack of response and..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723447)

RP

Ruby P.

Office Mgr

> "How it gathers all the information we could possible need about a company and its employees in one place. How efficient it is to..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723826)

SN

Stephen N.

Director, Employee Benefits

> "Trouble shooting still is required often, as the "human error" still comes into play (if client profiles/groups/policies have not..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723572)

MT

Madison T.

Benefits Administrator

> "I like the way that you can see the employees history based on isnurance, employment, compensation and it is all stored in one place."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723625)

ND

Nancy D.

Operations Manager

> "There has also been at least one case where the detail of the BCBS lab and x-ray benefit was not exactly accurate. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723426)

TB

Tiler B.

Office Admin

> "I love how easy it is to use for signing up benefits."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6338128)

ND

Nancy D.

Operations Manager

> "For instance, the program seems to automatically default to saying the Rx coverage is NOT creditable...but most of them are. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723426)

HE

Hisham E.

CEO

> "Really good from our agency and the customer implementation, the simplicity is what a customer needs and they delivered that. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4848303)

AK

Anne K.

President

> "Another problem was due to setting up employees with JOB CLASSES - But not offering the each plan to ALL CLASSES ..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750074)

SF

Shanel F.

HR

> "Very user friendly"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6557297)

MF

Michael F.

Broker

> "Weak product at the most critical parts (carrier connections), with very poor customer service."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723529)

KO

Katie O.

Vice President of Human Resources

> "EASE has been an efficient and accurate tool that enables our employees to make annual Open Enrollment elections quickly and..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4763539)

PA

Pamela A.

EB Senior Account Manager

> "The most significant issue for me is the inability to pick up the phone and talk to someone at EASE to resolve an issue. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3726599)

GN

Gloria N.

HR Manager

> "Ease takes my suggestions for any type of improvement into consideration and is great on customer service."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6113248)

Susan K.

Enrollment Manager

> "The carrier connections are not as extensive as some other Ben admin systems"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723502)

HE

Hisham E.

CEO

> "Simplicity of navigating through the software and the onboarding process is truly excellent."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4848303)

NO

Noah O.

Principal

> "We basically had to axe our contract with Ease because they could not provide timely support or keep their word."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723411)

MH

Maria H.

CEO

> "Integration with our business was seamless and had the tools we needed to set up our business and clients for success."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

JT

James T.

OWNER

> "They took my money, didn't perform, then threatened me with their legal team to pay up of get sued."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741379)

SN

Stephen N.

Director, Employee Benefits

> "It is much easier to manage groups than other SW I've used, and clients enjoy the change to a simpler, online option."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723572)

AS

Aida S.

Broker/principal

> "Even when running tests there are scenarios that come up that end up in errors. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068)

RG

Regina G.

Senior Account Manager

> "We have no issues with setting up new clients and maintaining our clients renewals each year."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741682)

MH

Maria H.

CEO

> "Ease's support area is bare and rarely provides solutions. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

JS

Julie S.

Account Executive

> "Ease is a multifunctional tool that helps with all aspects of having employees. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723680)

MH

Maria H.

CEO

> "We are sticking around for at least another year but with this attitude its hard to say anything positive about a company who cares..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443)

Susan K.

Enrollment Manager

> "The simple and quick setup process to add a new benefit offering or even a new client."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723502)

CS

Carol S.

Account Manager

> "The hardest part is getting clients, and their employees, to adopt and use the system."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723551)

AS

Andy S.

Benefit Consultant

> "It works for what we need on a new group for online ben admin."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741353)

NO

Noah O.

Principal

> "We also had issues with their sales team constantly nudging us to upgrade."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723411)

Victoria W.

Account Executive

> "A little overwhelming in the beginning when first implementing groups, but client support has increased and made it easier over the..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723508)

AS

Aida S.

Broker/principal

> "The back-end setup can be complicated and time-consuming."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068)

KW

Kay W.

Account Manager

> "Ease had made my job easier and I don't have to get paper applications completed by hand by employees. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724211)

MM

Michael M.

VP of Operations

> "It literally has taken months to get a couple of the problems fixed."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837)

PJ

Peggy J.

Agent

> "We now have most all of our groups in Ease and are able to manage their benefits much more efficiently"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741374)

MF

Michael F.

Broker

> "EASE charges a lot for a product that hurts brokers."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723529)

PJ

Peggy J.

Agent

> "So much easier when our groups are in Ease - all employee and benefit information is at our fingertips"

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741374)

JS

Jeff S.

President

> "COMPLICATED, lacking features, PRICING."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750085)

PR

Paul R.

Client Solutions Executive

> "Looking up benefits, employees, and rollout is a breeze with the system."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3764222)

TB

Tyler B.

Owner

> "At the end of the day EASE simply never delivered a usable platform."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724416)

RG

Regina G.

Senior Account Manager

> "We handle most our our clients benefits administration in Ease and it is a user friendly system."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741682)

CC

Craig C.

Principal

> "Lack of ala-cart pricing."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741357)

MM

Michael M.

VP of Operations

> "Ease has a sizeable array to choose from and I have always been able to find what I need. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837)

AS

Aida S.

Broker/principal

> "Training is poor on the product."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068)

RV

Robert V.

Employee Benefit Advisor

> "I like that you can easily set up and deploy groups. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750539)

PP

Parrish P.

Agency Owner/Broker

> "I have to get nit picky to really get to a con but here you go, when you are typing in a pop up box and hi-lite something to change..."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2444851)

JP

Joanne P.

Sales Assistant

> "So easy to conduct enrollments and keep health information confidential. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723509)

BW

Bill W.

President

> "The main issue that I find with the software is that it does not connect with my insurance companies. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2319142)

JJ

Jeanne J.

Benefits Consultant

> "By far Ease maintains to best Support Teams for any product that I have used. "

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723416)

HS

HANNAH S.

Customer Success Manager

> "Not sure I'd be able to identify any cons from a user (non-administrative) perspective."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2442606)

SL

Silvia L.

Account Executive

> "All of the company benefits are also in one place and easy to access."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3745123)

SF

Steven F.

Dance Teacher

> "I recently had a virus on my PC."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2544944)

MG

Madison G.

Benefits and HRIS Specialist

> "Additionally, the reports are extremely helpful for pulling censuses and deductions amounts."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3132394)

KG

Kimberly G.

Customer Service

> "Support is not always helpful."

[See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2369254)

[View Reviews](https://www.capterra.com/p/156433/EaseCentral/reviews/)

## User interface

4.59 (3,407)

[Ease](https://www.capterra.com/p/156433/EaseCentral/)

4.49 (172)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

BambooHR

Top features

42/50

-   ACA Reporting
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   COBRA Administration
-   Compensation Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Disability Insurance Administration
-   Document Management
-   Document Storage
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Self Service
-   FMLA Administration
-   Generative AI
-   Health Insurance Administration
-   HIPAA Compliant
-   HR Management
-   HSA/FSA Administration
-   Leave Tracking
-   Life Insurance Administration
-   Online Benefits Enrollment
-   Payroll Management
-   Performance Management
-   Provider Management
-   Real-Time Reporting
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Retirement Plan Management
-   Self Service Portal
-   Sick Leave Tracking
-   Third-Party Integrations
-   Time Off Requests
-   Timesheet Management
-   Training Management

[See all features](https://www.capterra.com/p/110968/BambooHR/#features)

Ease

27/50

-   ACA Reporting
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   COBRA Administration
-   Compensation Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Disability Insurance Administration
-   Document Management
-   Document Storage
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Self Service
-   FMLA Administration
-   Generative AI
-   Health Insurance Administration
-   HIPAA Compliant
-   HR Management
-   HSA/FSA Administration
-   Leave Tracking
-   Life Insurance Administration
-   Online Benefits Enrollment
-   Payroll Management
-   Performance Management
-   Provider Management
-   Real-Time Reporting
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Retirement Plan Management
-   Self Service Portal
-   Sick Leave Tracking
-   Third-Party Integrations
-   Time Off Requests
-   Timesheet Management
-   Training Management

[See all features](https://www.capterra.com/p/156433/EaseCentral/#features)

### Recognition

No recognitions have been awarded to BambooHR

Ease is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

BambooHR

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Ease

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BambooHR

-   By BambooHR
-   Located in United States
-   Founded in 2008

Ease

-   By Enrollease
-   Located in United States
-   Founded in 2015

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