---
title: "Compare BambooHR vs CoAd 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare BambooHR and CoAd based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/110968-156904/BambooHR-vs-PrimePay"
page_type: "comparison"
language: "en"
---

# BambooHR vs CoAd Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BambooHRCoAd2/4 selected

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/)

[CoAd](https://www.capterra.com/p/156904/PrimePay/)[4.0 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

[## BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [3,558 reviews](#user-reviews)

Positive

3,392

Neutral

131

Negative

35

[## CoAd](https://www.capterra.com/p/156904/PrimePay/)[4.0 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

3.8

Ease of Use

3.9

Customer Service

3.8

Reviews Sentiment

ND

ND

Based on [381 reviews](#user-reviews)

Positive

281

Neutral

28

Negative

72

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,759 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

Direct Deposit

4.7

Employee Database

4.6

Data Import/Export

4.1

Mobile Access

4.6

Multi-Country

NA

71%Fit

Missing features

Feature ratings

Direct Deposit

4.5

Employee Database

4.3

Data Import/Export

4.4

Mobile Access

4.7

Multi-Country

NA

User satisfaction

User satisfaction

4.6

User reviews[3,558](https://www.capterra.com/p/110968/BambooHR/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.5

Customer support

4.5

User satisfaction

4.0

User reviews[381](https://www.capterra.com/p/156904/PrimePay/reviews/)

Ease of use

3.9

Functionality

3.8

Value for money

3.9

Customer support

3.8

Price starts from

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

BambooHR centralizes employee, payroll, time, and benefits data, ensuring accuracy, security, and seamless coordination for peace of mind.

Best for

CoAd creates a more connected experience for businesses looking to simplify payroll, HR, benefits, compliance, and workforce management.

## User reviews

Pros & cons

ZL

Zhiqing L.

Performance Marketing Analyst

> "It has improved operational efficiency by reducing manual work and keeping information organized in one place. While there are some limitations with advanced reporting and..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920)

JW

Joe W.

Assistant Project Manager

> "I wish there were a way to bulk add time sheet information across multiple days. Since I'm salaried and my hours are typically allocated across however many jobs I'm involved..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135634)

DL

Danisha L.

Supply Chain Specialist.

> "It streamlines processes like employee records, time-off tracking, and onboarding, making day-to-day HR operations much smoother and more organized."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150570)

LI

Lola I.

RPF Analyst

> "The process for editing and adding schedules needs to be changed or made easier; sometimes it freezes, and for example, adding night hours is more tedious for some of us who..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135368)

MG

McKenna G.

Marketing Manager

> "From files and documentation to job postings and payroll, it holds all the necessary functions of an HR platform and it's scalable for what we need as a growing company."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151486)

CG

Carina G.

PA-C

> "One of the downsides of BambooHR was that some features felt limited in terms of customization, especially when trying to tailor reports or workflows to specific organizational..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753)

GMM

Goodman Mzekelomhle M.

Senior Project Engineer

> "It has helped improve efficiency and is simple for both administrators and employees to navigate. While there are some limitations with advanced reporting and customization, it..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7189276)

VR

Verified Reviewer

Community Manager

> "I find it difficult to add mileage using the app and there is no way to even access the tab for 1:1s with my supervisor in the app."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120432)

KF

Kyle F.

Security Specialist

> "Features like payroll processing, employee communication, and job posting are all seamlessly integrated, which saves time and reduces the need for multiple systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920)

SAS

Seyed Ahmad S.

Android Developer

> "Reporting can be basic, some workflows feel rigid, and the applicant tracking system can feel too lightweight if you do a lot of recruiting."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610)

SR

Sabino R.

Dev

> "It successfully eliminated scattered spreadsheets and fragmented processes with an approachable, professional platform that the entire company uses. Although companies with..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7188986)

RV

Rakhi V.

QA Lead

> "Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you want..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

OO

Onyekachukwu O.

Senior Technical Advisor

> "Features like leave management, employee records, onboarding, and document storage made day-to-day requests and task from Human resource much easier to handle."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151844)

SJ

Sarah J.

Information and Technology Specialist

> "For me, the limit of 10 item breakdowns per project goal sometimes cause an issue and I have to do multiple goals for the same projects because I run out of boxes."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684)

SR

Sabino R.

Dev

> "PTO tracking and leave approvals are completely effortless, and centralizing employee records, org charts, and e-signatures into one dashboard saves our team hours of manual..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7188986)

LR

Lakan R.

RevOps

> "despite the decent UI, some buttons are confusing to use. or lack actual functionality for example you have a button to click to request time off, but when you click it a pop up..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152099)

BP

Blake P.

Ops Support

> "It is a fantastic, reliable core HR system that is perfectly suited for small to medium-sized businesses. While it might lack some of the heavy, enterprise-level customizations,..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148280)

SB

Shivam B.

Intern

> "This means that every time I revisit the section, I have to manually change or clear the filters again, which can be slightly inconvenient during regular use."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134898)

KF

Kyle F.

Security Specialist

> "The platform delivers consistent value across all key areas—payroll is reliable and straightforward, communication tools help keep everyone aligned, and the job posting features..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920)

LW

Louie W.

Project Coordinator

> "Additionally, certain advanced functionalities, such as reporting and integrations, can be somewhat basic compared to more robust HR systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135422)

MC

Mark C.

Senior SRE

> "Tracking Leaves and company employee details whether they are working or who is on off on a given day has become very simple and it also great to verify other job info and..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137742)

SS

Sweta S.

Global People and Talent Manager

> "Reporting tools have some limitations when it comes to performance reports not being able to run when we customize our questions."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7162242)

SS

SHUBHAM S.

ENGINER

> "It simplifies HR tasks such as attendance tracking, leave management, employee records, and performance monitoring."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153183)

MS

Michael S.

Financial Planner

> "Getting new starters through the document signing and profile setup steps sometimes requires more back-and-forth than it should, and the process isn't always intuitive for..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148797)

MM

Marvin M.

Maintenance Manager

> "What I like most about BambooHR is how easy it makes communicating with candidates. When we post a job opening, the system allows me to reach out to multiple candidates..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151189)

NK

Naveen K.

VP of Technology and Data

> "Limited customization, basic reporting for complex needs, and integrations can feel restricted at scale"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135317)

MM

Monneth M.

Senior Production Accountant

> "It provides excellent value for money by combining several HR functions—applicant tracking, onboarding, and record-keeping—into one seamless package."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151331)

GMM

Goodman Mzekelomhle M.

Senior Project Engineer

> "One drawback is that some advanced features and customization options are limited compared to more enterprise-focused HR platforms."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7189276)

VR

Verified Reviewer

IT Admin

> "It makes navigating employee records, tracking time off, and managing onboarding completely seamless for both HR and employees."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7188104)

VV

Vigneshwar V.

Data Analyst

> "One drawback of BambooHR is that some advanced features and customizations are limited compared to more complex HR systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500)

PK

Pramod K.

Analytics Lead

> "It is a world-class system for centralizing employee data, boosting company morale, and taking the administrative headache out of HR."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152977)

SdaE

Sait doğan E.

content manager

> "They charge per employee per month, and it gets expensive quickly, especially when you start adding Payroll and Performance as separate modules."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137567)

SM

Sathwika M.

SDET

> "The onboarding process is smooth, and features like employee data management, leave tracking, and performance management are well integrated."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135732)

VV

Vigneshwar V.

Data Analyst

> "Reporting can feel a bit restrictive for deeper analytics, and certain integrations require additional setup or third-party tools."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500)

MS

Michael S.

Financial Planner

> "Onboarding new employees is straightforward, and the self-service features mean staff can update their own details, request leave, and access documents without needing to..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148797)

KF

Kevyn F.

Software Developer

> "I don’t really like that some features are limited in the basic plans and pricing is not transparent, which can make it harder to evaluate the full cost upfront."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140875)

DA

Denisse A.

Operations Admin

> "Bamboo provides easy access to personal information, it facilitates payroll documents in case the consumer needs to print or update any information."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153251)

Denis M.

Recruiter

> "Add the random server outages into the mix, and you get a tool that often creates more work instead of saving time"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515)

ZL

Zhiqing L.

Performance Marketing Analyst

> "The system is intuitive, making onboarding, leave management, and performance tracking much more efficient for both HR teams and employees."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920)

Lizette V.

Inventory and Rebate Accountant

> "There were times when I couldn’t access the system or had to wait and try logging in again later, which was frustrating, especially when I needed quick access to information or..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7144925)

GP

Gonzalo P.

Data Analyst

> "The interface is clear, so it is simple to find employee information, request time off, check documents, and manage basic HR tasks without needing much explanation."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150929)

LW

Lindsey W.

Data Technician

> "Sometime the screen will lag or the screen will just constantly spin with a blank white page when Bamboo is down or doing an update."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136113)

OO

Onyekachukwu O.

Senior Technical Advisor

> "It helped simplify HR processes, improve staff record management, and reduce the amount of manual follow-up required for routine tasks."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151844)

ZL

Zhiqing L.

Performance Marketing Analyst

> "Reporting customization can sometimes feel restrictive, especially when generating highly specific analytics or cross-functional reports."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920)

AP

Andre P.

cloud engineer

> "The employee self-service portal is excellent; staff can request time off, update personal information, and access pay stubs without HR involvement."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7147544)

JH

Jinkyung H.

Accounting Specialist

> "The clock-in/clock-out interface feels cluttered, and the total hours worked does not reflect lunch time correctly."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150545)

MP

Millie P.

account manager

> "I also appreciated how centralised everything is, with employee information, documents, and workflows all in one place, reducing administrative work and improving accuracy."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7178988)

RV

Rakhi V.

QA Lead

> "Also, the user experience can feel slightly inconsistent depending on the section you’re in, so a few workflows take more clicks than expected."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

AC

Amber C.

Procurement Manager

> "Onboarding/Hiring is streamlined, as well as posting job ads and reviewing resumes directly from BambooHR makes business operations less stressful!"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150671)

CA

Cole A.

Technician

> "Sometimes slow causing issues with punch times, has intermittent issues with the time punch button not registering"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151084)

MG

Mar G.

Data Manager

> "it's a complete, agile, fast and secure interface for managing all HR aspects of a company, in my opinion as an empleoyee."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136946)

Fergus C.

Graphic Designer

> "The way that employee holidays are kept track of in BambooHR is not clean at all and should be displayed more clearly and simply."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7138895)

Tom H.

Senior Software Developer

> "Bamboo has been a welcome, lightweight solution to managing our HR systems, presenting what are complex systems and structions in a way that is relevant to me."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7189300)

RL

Richard L.

Marketing Lead

> "I would say the only thing was the inability to do anything in day of liew from personal events like working on days on public holidays for example"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134925)

MnC

Mónica C.

Data Services Associate

> "It shows my job position, payroll, has the section of customer support which is important, I do think is worth the money and it's good to improve communication between teams."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7157665)

ADC

A.D. C.

Special Projects Manager

> "I've had issues in the past with it not syncing up to make the established withdrawals for my 401(k)."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151269)

MM

Monneth M.

Senior Production Accountant

> "It has effectively centralized all our employee data into a single "source of truth," significantly reducing the time spent on manual administrative tasks."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151331)

Quang H.

UX Manager

> "Some advanced features require additional cost, and the mobile app occasionally has performance issues."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135757)

Timothy C.

Owner

> "It has allowed us to scale our onboarding—sending out digital offer letters and new hire packets in minutes rather than hours—while keeping our employee data clean and..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7112253)

CG

Carina G.

PA-C

> "Additionally, certain integrations with other systems were not as seamless as expected, which occasionally led to extra manual work."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753)

EO

Emilio O.

Data Service Associated

> "BambooHR is widely praised for its highly intuitive interface and comprehensive suite of features, making it an excellent all-in-one solution for small to medium-sized..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7149752)

AD

Andres D.

Bid Manager

> "It lacks the heavy-duty power that massive enterprises need for deep organizational scaling."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134457)

SAS

Seyed Ahmad S.

Android Developer

> "It worked especially well for streamlining HR processes and improving visibility for both managers and employees. While there are some limitations in customization and..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610)

AV

Ashley V.

Senior Accountant

> "That I can't see terminated employee information. If I need to go back to find terminated employee information, I can't do that."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134377)

FD

Freya D.

Account Manager

> "The layout is simple and straightforward, so finding employee information, submitting leave requests, and completing HR tasks takes very little time."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7170916)

Denis M.

Recruiter

> "The whole service just crashes and goes down for a few hours at least a couple of times a month, leaving the HR team completely stuck."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515)

JM

Joshua M.

Project Field Assistant

> "It makes employee management, onboarding, time-off tracking, and document storage very simple and efficient."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152807)

JW

Jamalleh W.

Human Resources

> "There is a lack of follow through with tickets, poas on file get lost and the onus is on the employer to get it, and lastly there is no tracking of tickets with a unique..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817719)

MM

Marco M.

Agent-CSR-Not Owner of Company

> "The platform simplifies many HR processes, from onboarding to time-off tracking, making daily tasks easier to manage."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137937)

CR

Caleb R.

Director of Sales development

> "Some of the manager and admin tools can be difficult to locate and navigate efficiently from a user perspective."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134336)

Kari J.

Internal Auditor

> "As an employee, Bamboo is great tool for helping me keep track of paystubs, pay information, and time off, all in one place."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7179730)

TC

Taina C.

Customer Services Representative Operations PreSales

> "The main limitation I’ve noticed is around visibility after submitting items for management approval."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140637)

SS

Swaminathan S.

HR Coordinator

> "Its user-friendly design makes it accessible for both HR teams and employees, resulting in increased efficiency and a better employee experience."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7166517)

MM

Maya M.

Student COO

> "Even though the software is great, it’s pretty expensive, so it might not be the best value for money for a tiny startup or a team on a super tight budget."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136288)

KH

Karissa H.

QMHS Case Manager

> "It excels at simplifying HR processes and improving organization, though it may require additional tools as a company scales or needs more advanced functionality."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137263)

RN

Rebekah N.

Admissions Coordinator

> "I struggle to find notifications. When I get sent paperwork to sign, it's really difficult to find."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7145244)

AD

Amit D.

Senior Technical Writer

> "The automation features save a lot of time, and the self-service portal allows employees to access their information easily."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153059)

YQ

Yesenia Q.

Loan Processor

> "Sometimes I'm unable to clock in, the system tends to go down sometimes, but its not a big deal, It only happens sometimes."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152791)

RV

Rakhi V.

QA Lead

> "It’s reliable, easy to navigate, and does a great job of keeping HR information and processes organized in one place. While there are a few areas that could be..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028)

SG

Susana G.

Design Executive II

> "Sometimes it's hard to find what you are looking for, somethings are kind of hidden behind multiple tabs and section"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137726)

EO

Emilio O.

Data Service Associated

> "BambooHR is widely praised for its highly intuitive interface and comprehensive suite of features, making it an excellent all-in-one solution for small to medium-sized..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7149752)

TR

Thomas R.

Director

> "I think that Bamboo seems outdated, some sections are hard to find, and it could use a better layout"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6808193)

BO

Brooke O.

Therapist

> "I also have an eye for visual aestehtics, so I appreciate the layout and the color pairings within the platform."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150577)

SM

Sneha M.

Researcher

> "The one thing is I don't like the interface usage, it is not natural to understanding, but once you understand the interface and where to find reports and rosters, it is better."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___3879759)

MR

Mateo R.

Head of Design

> "Having a quick look dashboard to manage everything from a single space makes my time at BambooHR as seamless as possible."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140119)

KC

Kyra C.

CEO

> "It is completely functional but is not as intuitive as it should be and the interface/look is out dated. "

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___3277297)

MP

Millie P.

account manager

> "The layout is intuitive, and most features were straightforward to use without needing much training. While there are a few areas where additional customisation would be..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7178988)

VR

Verified Reviewer

Creative Specialist

> "The Announcement section needs a better functionality, it's too simple."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___2948168)

VR

Verified Reviewer

Lead Technical Recruiter

> "My work as a Technical Recruiter is to hunt for the right candidate and it became easier to do so when we integrated BambooHR to other tools we have."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6240997)

CG

Carina G.

PA-C

> "Additionally, certain integrations with other systems were not as seamless as expected, which occasionally led to extra manual work."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753)

RW

Rob W.

Service Manager

> "Good integrations and has API access."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7005545)

VR

Verified Reviewer

Enterprise Strategic Account Manager

> "I don't like how we didn't have any integrations with in it, so I'd have to login to multiple systems."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6856830)

Esad S.

Operations Manager

> "BambooHR is customizable and integrates with other tools and platforms, which allows organizations to tailor the software to their specific needs and connect it with other..."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___4376945)

JJ

Jennifer J.

Director of Finance and Administration

> "Integrations with other platforms don't always work as expected."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6525827)

AC

Axel C.

IT Ops Lead

> "I have been working with Bamboo for more than 2 years and it's a pretty cool tool, but a bit integrations issues with netsuite."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6092703)

NC

NATHAN C.

Staff Accountant

> "Some of the features that are available do not work/integrate with our other software (Payroll)"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6160662)

SS

SHUBHAM S.

ENGINER

> "The platform is simple, user-friendly, and helps streamline daily HR activities efficiently."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153183)

CK

Chrissy K.

Front Office Secretary

> "The other app we use is not user friendly at all and I know if you had it on your website, it would be awesome!"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150644)

KC

Kiara C.

Customer Support Specialist

> "Everything is laid out clearly and the user experience feels very intuitive, even when using features for the first time."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152344)

JN

Juan N.

Project Supervisor

> "Sometimes finding certain things that I need are not so easy to locate."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7170127)

OO

Omer O.

Payment Experience Guide

> "It has an intuitive design and it helps me to be informed about updates."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135936)

MK

Mehakpreet K.

administrator

> "Maybe that’s just me, but I did find it difficult at times"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6826240)

SG

Susana G.

Design Executive II

> "Good, most things are easy to find and complete, a few things need a bit more of explanation on what it is or how to complete, but mostly good"

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137726)

DM

Doug M.

HR Manager

> "It's not always that easy to figure your way through the software when you have a new or unique issue."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___4320191)

AD

Alejandro D.

Tecnico de Soporte

> "It has significantly reduced the administrative burden on our team and improved the transparency of our HR processes."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7138964)

Denis M.

Recruiter

> "The whole service just crashes and goes down for a few hours at least a couple of times a month, leaving the HR team completely stuck."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515)

SJ

Sarah J.

Information and Technology Specialist

> "I also like that I can tag colleagues when collaborating on projects so we all are on the same page."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684)

Quang H.

UX Manager

> "Customer support response time can be slow during peak hours."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135757)

IM

Irene M.

Marketing specialist

> "It makes it easy with new hires and also with organization of our team. If it integrated more tools like feedback ones, it would be even greater."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7171042)

WF

Will F.

Head of Commercial Finance

> "Customer support response times have been inconsistent."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134295)

SAS

Seyed Ahmad S.

Android Developer

> "Customer support was responsive when issues came up, and the platform generally felt designed to reduce manual work rather than add complexity."

[See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610)

CD

Christina D.

HR Director

> "We use a self-funded plan, so I think Bamboo just hadn't expanded enough to be able to service self-funded health plans yet."

[See full review](https://www.capterra.com/p/110968/BambooHR/#SoftwareAdvice___6810021)

[View Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/)

ND

Nikki D.

Accountant

> "The automation of these tasks helps reduce manual errors and ensures compliance without having to constantly monitor deadlines."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418)

CH

Christina H.

HR Director

> "It had some ability to modify the set up and codes but when it came to customer service, it was difficult to get answers and help..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___7050269)

ND

Nikki D.

Accountant

> "One of the biggest advantages of using PrimePay is how seamlessly it handles all tax filings and quarterly reports."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418)

AB

Alicia B.

Accountant and Payroll Administrator

> "Our company has had some communication issues with taxes being paid in correctly or overpaid from switching over mid-year."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817535)

LQ

Leslie Q.

Director, HR

> "I recently completed the implementation of a newly structured benefits program for Open Enrollment using PrimePay as our HRIS, and..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6884063)

GW

Gretchen W.

Treasurer

> "Sometimes it is hard to reach someone who can explain and resolve questions. And one of our payrolls was not delivered by FedEx."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6545898)

AL

Amy L.

Accounting Manager

> "Our IRS went live in early 2022, but there are items, big and small, being solved over the 4 years we have with PrimePay."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6620558)

ED

Erin D.

Accountant Assistant

> "Also, some times the Invoices we get from PrimePay are over charged and wrong."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6639506)

RM

Rachel M.

Director of HR and AR Processor

> "I really like talking to support technicians like \[sensitive content hidden\] that demonstrates a strong ability to make you feel..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6564132)

HM

Heather M.

Owner, CFO

> "I don't like the payroll cutoff time being such a hard time, when I'm actually going throught the last steps of payroll. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6568899)

SC

Sophia C.

Human Resources

> "Excellent. When I need a report specific to my audits, customer service has always been able to deliver it."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6566021)

KN

Kamran N.

HR

> "After more than 10 years of being a customer, we began experiencing poor customer support, with no response to our inquiries for..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6552914)

ED

Erin D.

Accountant Assistant

> "I like how they improved their systems and now I can always get someone on the phone with a problem if our company's representative..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6639506)

CB

Chloe B.

Staff Accountant

> "It is also hard to contact our direct team and get updates, due to delayed responses."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6809990)

EA

ENID A.

GENERAL MANAGER

> "I love having priority support now because before 1 yr ago it was a nightmare calling, holding over 1 hr and getting disconnected...."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6678756)

DH

Donna H.

Senior Accountant

> "Therefore, we do not have a point of contact for issues or contacts and are left to drift. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6530733)

GM

Greg M.

Owner

> "My franchise forces me to use Profitkeeper on the same site, so that made it easy to come to one place."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6801377)

NC

Nancy C.

Office Admin

> "Since the rapid growth of PrimePay, I am not able to reach help as quickly as previously. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6507926)

TB

Todd B.

Admin Assistant

> "I used to have a dedicated specialist I would call. As I have used several Payroll/HR companies, the PrimePay dashboard is..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817748)

NC

Nancy C.

Office Admin

> "Now I may or may not get a return call and when I'm in panic mode it can be frustrating. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6507926)

AA

Amelia A.

Payroll and Benefits Coordinator

> "It works well for our transportation company with many different kinds of employees."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6672569)

RK

Rick K.

Clinic Administrator

> "Previously we were with a big well known payroll service and were paying high rates for poor customer service. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462)

FJ

Fran J.

President

> "Prime Pay has been servicing our payroll needs for all most 10 years and we have had a favorable experience during our time with..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6563671)

JJ

John J.

Treasurer

> "Found out that they had withheld $8,000 more in taxes than they should have, and we are a small organization!"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6715216)

VR

Verified Reviewer

Owner

> "The processing is easy. If I need help with a special payroll or have any questions the representatives to this point have been..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6883484)

MB

Marlon B.

Owner

> "I received a report from the IRS that I owe $2,700 extra for my quarterly payroll."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6656711)

ND

Nikki D.

Accountant

> "However, having more user control and quicker, more helpful support would really take the service to the next level."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418)

HM

Heather M.

Owner, CFO

> "I've been caught in verification a couple of times, and charged the "Next Day Deposit Fee"."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6568899)

RK

Rick K.

Clinic Administrator

> "It takes work to keep up with technology, but there is a nice payoff if you are patient. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462)

LA

Liz A.

Payroll Manager

> "We have a parent company with multiple subsidiaries, there is no way to transfer between without termination and rehire, which makes..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6285540)

DH

Donna H.

Senior Accountant

> "I can do my payroll myself electronically and know it is complete."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6530733)

MC

Marc C.

controller

> "you say what you have to for the sale and leave us behind when help is needed"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6649724)

RK

Rick K.

Clinic Administrator

> "I am happy we made the change to PrimePay because now our costs are reasonable and the customer service has been great. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462)

RD

Ruth D.

Office Admin

> "They are quick to bill for everything, but so slow to respond to questions. And we will be told one thing by one person, and the..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6681272)

FN

Fernando N.

Presidente ans CEO

> "Their professionalism and expertise make them a trusted partner for our payroll needs."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6648521)

MC

Marc C.

controller

> "Just sent an issue to someone and the person responding just provided suggestions rather than looking into the issue"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6649724)

JA

Jeff A.

Director of Business Development

> "The migration from our previous payroll provider was simple and hassle-free."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6526176)

JL

Junhyun L.

HR Associate

> "There are some actions which are not allowed to modify on our end, having us to call customer support, such as changing Tax..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6425916)

MH

Mark H.

Owner

> "I also like that you can get someone on the phone who is dedicated to customer service."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6509846)

EB

Emily B.

Operator

> "At times, Prime Pay support can be tricky to navigate."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6821236)

CH

Christina H.

HR Director

> "The simplicity of the product made it easy enough for almost anyone to use."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___7050269)

KB

Karen B.

Payroll

> "We had issues with the Cloud for Support for months but now it is up and running for me. When updates are done, sometimes things..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6330330)

MA

Mady A.

Accounting Manager

> "It has been amazing working with PrimePay. When I was working extra hours, the whole team was constantly checking on me."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6762914)

JD

Jennifer D.

Accountant Office Manager

> "Late responses times, phones took forever to answer"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6594256)

LQ

Leslie Q.

Director, HR

> "He consistently delivered his work on time, communicated clearly, and always made himself available for questions or guidance."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6884063)

DC

Debra C.

Office Manager

> "PrimePay is always a phone call away whenever I have any issues with my payroll."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6517749)

JD

Jennifer D.

Accountant Office Manager

> "Very happy as Primpay has come a long way to now its, same day turnaround, the phones are always answered much more quickly! "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6594256)

VR

Verified Reviewer

Owner

> "So it seems to be a computer glitch that needs to be fixed."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6883484)

MJ

Mike J.

CHRO

> "Pricing was a huge point for me and this is almost half the price of any other pay company I have been with"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6812161)

PB

Phillip B.

OWNER

> "In one month they forgot to pay someone, the next period, forgot to pay 2 employees OT, then the following month forgot to pay..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6341550)

JD

Jennifer D.

Accountant Office Manager

> "They are quick at returning payroll, the payroll is accurate. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6594256)

AB

Alison B.

Bookkeeper

> "Every single thing became painful to do and it felt like pulling teeth to get anything done. If you tried to call you would be on..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6369250)

MA

Mady A.

Accounting Manager

> "I enjoy being able to work through problems with them & gain new insights!"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6762914)

RS

Rajan S.

COO

> "Sometimes, it isn't easy to get hold of customer support professionals."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6701534)

RK

Rick K.

Clinic Administrator

> "Things have not been perfect since we onboarded 5 months ago, but I can honestly say every rep I have spoken to has worked hard to..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462)

AJ

Angie J.

Vice President

> "Still waiting to see if they paid all the taxes in a timely manner as they were not able to do anything else effectively - like call..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6354372)

DR

David R.

Franchisee

> "My overall experience is that now that we are set up everything seems to be running pretty smooth and all the paperwork seems to be..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6292931)

WR

Will R.

COO

> "The reporting system portal and the entire company and support team is totally antiquated, incompetent, and will surely fail and..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___5001226)

MJ

Mike J.

CHRO

> "The pricing and helpfulness of the Sales rep and the account specialist."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6812161)

CS

Cody S.

Owner

> "The customer service is lacking and we had to move to another payroll company to fix the issues Prime Pay has caused."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6354325)

LC

Lisa C.

V.P

> "I like the most that I have had the same Payroll specialist \[sensitive content hidden\] who is the best at her job and makes my life..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6267300)

SH

Sharon H.

Office Manager

> "Having trouble signing up for experience cloud"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6532885)

ND

Nikki D.

Accountant

> "Overall, PrimePay has been a solid payroll solution for our firm."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418)

JJ

John J.

Treasurer

> "We ditched them after months of frustration. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6715216)

ED

Erin D.

Accountant Assistant

> "Knowing that it is a difficult payroll to do she gets it done in a reasonable amount of time and she is really easy to work with!"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6639506)

JJ

John J.

Treasurer

> "Inept customer support. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6715216)

AA

Amelia A.

Payroll and Benefits Coordinator

> "Primepay is easy to use and has helpful features for payroll purposes."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6672569)

TB

Todd B.

Admin Assistant

> "I don't think what I like least is exclusively a PrimePay issue."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817748)

TK

Tom K.

Owner

> "The prices are not the lowest but they are fair and GREAT service is worth the extra 27 cents. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6542681)

JL

Jeri L.

Operations Director

> "We were having trouble last year with the processing of our payroll, and new person did it every week, incorrectly. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6289951)

RL

Rocio L.

HR Specialist

> "The one on one, the willingness to walk through things, love the staff that assisted."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6585925)

DC

David C.

Owner

> "Inordinate wait times on hold and no timely responses to emails."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6187591)

JA

Jeff A.

Director of Business Development

> "They provided good trying and were there every step of the way. Plus we saved money by switching."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6526176)

MD

Maria D.

Staff Accountant

> "Customer Service difficult to get a hold of."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6517034)

VW

Vickie W.

Administrator

> "They are professional, respond quickly, and helpful with payroll."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6750814)

WH

William H.

CEO

> "Time Clock set-up and PTO calculations took a while to get figured out."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6260721)

MJ

Mike J.

CHRO

> "Everyone was helpful during the onboarding process and trying to get me set up with everything."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6812161)

JJ

Jennifer J.

Sr Director, Total Rewards, People Operations

> "Lack of integration between HRIS and T&L/payroll. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6304872)

VR

Verified Reviewer

Production manager

> "A good tool for managing personnel affairs such as vacations and payroll, also facilitating HR management, this program can automate..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___4646751)

LA

Liz A.

Payroll Manager

> "Tax allocation issues with crews working in multiple states."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6285540)

AB

Angie B.

HR Manager

> "We have been able to set up the system in the way that works best for our company and PrimePay has worked to make their system very..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6278434)

AG

Adrienne G.

surgical assistant

> "not user friendly for employees."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___4799496)

CH

Christina H.

HR Director

> "The simplicity of the product made it easy enough for almost anyone to use."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___7050269)

NC

Nancy C.

Office Admin

> "Since the rapid growth of PrimePay, I am not able to reach help as quickly as previously. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6507926)

MJ

Mike J.

CHRO

> "Everyone was helpful during the onboarding process and trying to get me set up with everything."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6812161)

JJ

Jennifer J.

Sr Director, Total Rewards, People Operations

> "Lack of integration between HRIS and T&L/payroll. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6304872)

KC

Kathleen C.

CFO, owner

> "We had a tedious task to tackle and he took care of the problem expertly and with a great attitude."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6508126)

EB

Emily B.

Operator

> "At times, Prime Pay support can be tricky to navigate."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6821236)

KF

Kimberly F.

Office Manager

> "I'm very hands on with Payroll, so you guys make my life easier when I have a question!"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6563859)

JJ

John J.

Treasurer

> "We ditched them after months of frustration. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6715216)

LQ

Leslie Q.

Director, HR

> "I recently completed the implementation of a newly structured benefits program for Open Enrollment using PrimePay as our HRIS, and..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6884063)

MD

Maria D.

Staff Accountant

> "Customer Service difficult to get a hold of."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6517034)

SC

Sophia C.

Human Resources

> "Excellent. When I need a report specific to my audits, customer service has always been able to deliver it."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6566021)

JS

Jeremy S.

Administrator

> "Wish it didn't have so many non descriptive buttons on the main page like ACA or ESS. Why not have an actual word instead?"

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___2520795)

ND

Nikki D.

Accountant

> "However, having more user control and quicker, more helpful support would really take the service to the next level."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6817418)

CH

Christina H.

HR Director

> "It had some ability to modify the set up and codes but when it came to customer service, it was difficult to get answers and help..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___7050269)

RK

Rick K.

Clinic Administrator

> "I am happy we made the change to PrimePay because now our costs are reasonable and the customer service has been great. "

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6816462)

KN

Kamran N.

HR

> "After more than 10 years of being a customer, we began experiencing poor customer support, with no response to our inquiries for..."

[See full review](https://www.capterra.com/p/156904/PrimePay/#Capterra___6552914)

[View Reviews](https://www.capterra.com/p/156904/PrimePay/reviews/)

## User interface

4.60 (3,558)

[CoAd](https://www.capterra.com/p/156904/PrimePay/)

3.95 (381)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

BambooHR

Top features

25/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/110968/BambooHR/#features)

CoAd

22/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/156904/PrimePay/#features)

### Recognition

BambooHR is recognized as a top-rated tool in 5 Capterra Shortlist reports

CoAd is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

BambooHR

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CoAd

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BambooHR

-   By BambooHR
-   Located in United States
-   Founded in 2008

CoAd

-   By PrimePay
-   Located in United States
-   Founded in 1986

## Popular Comparisons

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

$10/month

Price

Contact vendor for pricing

4.4

Features

4.3

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-110968/WebPay-vs-BambooHR)

[CoAd](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

3.8

Features

4.8

3.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/156904-205015/PrimePay-vs-Deel)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

$10/month

Price

CA$8/month

4.4

Features

4.8

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/110968-172127/BambooHR-vs-Rippling)

[CoAd](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.5

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/156904-185859/PrimePay-vs-RUN)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$10/month

Price

$29/month

4.4

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/110968-153140/BambooHR-vs-Connecteam)

[CoAd](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

3.8

Features

4.8

3.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/156904-172127/PrimePay-vs-Rippling)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

$10/month

Price

Contact vendor for pricing

4.4

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110968-130949/BambooHR-vs-Paycom)

[CoAd](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-156904/WebPay-vs-PrimePay)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

$10/month

Price

Contact vendor for pricing

4.4

Features

4.2

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/110968-133745/BambooHR-vs-Paycor-Perform)

[CoAd](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-156904/WorkforceNow-vs-PrimePay)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

$10/month

Price

Contact vendor for pricing

4.4

Features

4.3

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/110968-155895/BambooHR-vs-WorkforceNow)

[CoAd](https://www.capterra.com/p/156904/PrimePay/)[3.95 (381)](https://www.capterra.com/p/156904/PrimePay/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

3.8

Features

4.7

3.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-156904/Patriot-Software-vs-PrimePay)