# Compare BambooHR vs OnPay 2026 | Capterra > Unsure of what to choose? Check Capterra to compare BambooHR and OnPay based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/110968-167109/BambooHR-vs-OnPay --- # BambooHR vs OnPay Features and Cost Comparison Last updated May 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BambooHROnPay2/4 selected [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,343)](https://www.capterra.com/p/110968/BambooHR/reviews/) [OnPay](https://www.capterra.com/p/167109/OnPay/)[4.8 (464)](https://www.capterra.com/p/167109/OnPay/reviews/) [## BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,343)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting Price $10.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [3,343 reviews](#user-reviews) Positive 3,184 Neutral 125 Negative 34 [## OnPay](https://www.capterra.com/p/167109/OnPay/)[4.8 (464)](https://www.capterra.com/p/167109/OnPay/reviews/) Starting Price $49.00/month Value-for-Money 4.9 Functionality 4.7 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment MS JD Based on [464 reviews](#user-reviews) Positive 449 Neutral 4 Negative 11 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 28,367 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Payroll Management 4.3 Direct Deposit 4.8 Tax Compliance 4.4 W-2 Preparation 4.6 Tax Calculation NA 74%Fit Not enough reviews Feature ratings Payroll Management 4.8 Direct Deposit 4.8 Tax Compliance 4.7 W-2 Preparation 4.8 Tax Calculation \-- User satisfaction User satisfaction 4.6 User reviews[3,343](https://www.capterra.com/p/110968/BambooHR/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.5 User satisfaction 4.8 User reviews[464](https://www.capterra.com/p/167109/OnPay/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.9 Customer support 4.8 Price starts from Price starts from $10Per User, Per Month - Free version - Free trial Price starts from $49Per User, Per Month - Free version - Free trial Best for Best for BambooHR centralizes employee, payroll, time, and benefits data, ensuring accuracy, security, and seamless coordination for peace of mind. Best for OnPay's intuitive payroll and HR service helps every type of small business to pay and manage workers. Get a higher level of service with easy, accurate tools backed by top-rated support. ## User reviews Pros & cons Timothy C. Owner > "It has allowed us to scale our onboarding—sending out digital offer letters and new hire packets in minutes rather than hours—while keeping our employee data clean and compliant...." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7112253) JW Joe W. Assistant Project Manager > "I wish there were a way to bulk add time sheet information across multiple days. Since I'm salaried and my hours are typically allocated across however many jobs I'm involved in,..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135634) KF Kyle F. Security Specialist > "Features like payroll processing, employee communication, and job posting are all seamlessly integrated, which saves time and reduces the need for multiple systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920) LI Lola I. RPF Analyst > "The process for editing and adding schedules needs to be changed or made easier; sometimes it freezes, and for example, adding night hours is more tedious for some of us who work..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135368) KF Kyle F. Security Specialist > "The platform delivers consistent value across all key areas—payroll is reliable and straightforward, communication tools help keep everyone aligned, and the job posting features..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920) CG Carina G. PA-C > "One of the downsides of BambooHR was that some features felt limited in terms of customization, especially when trying to tailor reports or workflows to specific organizational..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753) MC Mark C. Senior SRE > "Tracking Leaves and company employee details whether they are working or who is on off on a given day has become very simple and it also great to verify other job info and..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137742) VR Verified Reviewer Community Manager > "I find it difficult to add mileage using the app and there is no way to even access the tab for 1:1s with my supervisor in the app." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120432) SM Sathwika M. SDET > "The onboarding process is smooth, and features like employee data management, leave tracking, and performance management are well integrated." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135732) SAS Seyed Ahmad S. Android Developer > "Reporting can be basic, some workflows feel rigid, and the applicant tracking system can feel too lightweight if you do a lot of recruiting." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610) MG Mar G. Data Manager > "it's a complete, agile, fast and secure interface for managing all HR aspects of a company, in my opinion as an empleoyee." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136946) RV Rakhi V. QA Lead > "Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you want..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) SAS Seyed Ahmad S. Android Developer > "It worked especially well for streamlining HR processes and improving visibility for both managers and employees. While there are some limitations in customization and reporting,..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610) SJ Sarah J. Information and Technology Specialist > "For me, the limit of 10 item breakdowns per project goal sometimes cause an issue and I have to do multiple goals for the same projects because I run out of boxes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) MM Marco M. Agent-CSR-Not Owner of Company > "The platform simplifies many HR processes, from onboarding to time-off tracking, making daily tasks easier to manage." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137937) JW Jamalleh W. Human Resources > "There is a lack of follow through with tickets, poas on file get lost and the onus is on the employer to get it, and lastly there is no tracking of tickets with a unique..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817719) KH Karissa H. QMHS Case Manager > "It excels at simplifying HR processes and improving organization, though it may require additional tools as a company scales or needs more advanced functionality." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137263) SB Shivam B. Intern > "This means that every time I revisit the section, I have to manually change or clear the filters again, which can be slightly inconvenient during regular use." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134898) RV Rakhi V. QA Lead > "It’s reliable, easy to navigate, and does a great job of keeping HR information and processes organized in one place. While there are a few areas that could be..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) LW Louie W. Project Coordinator > "Additionally, certain advanced functionalities, such as reporting and integrations, can be somewhat basic compared to more robust HR systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135422) SJ Sarah J. Information and Technology Specialist > "I am also a huge fan of the Goals section where I can add projects and breakdowns of what benchmarks need hitting and when." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) NK Naveen K. VP of Technology and Data > "Limited customization, basic reporting for complex needs, and integrations can feel restricted at scale" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135317) MR Mateo R. Head of Design > "Having a quick look dashboard to manage everything from a single space makes my time at BambooHR as seamless as possible." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140119) VV Vigneshwar V. Data Analyst > "One drawback of BambooHR is that some advanced features and customizations are limited compared to more complex HR systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500) DC Daniel C. Automation Engineer > "I like the org chart too; given the changing nature of our employees being able to see who sits where without the need for a meeting is a win." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7145340) SdaE Sait doğan E. content manager > "They charge per employee per month, and it gets expensive quickly, especially when you start adding Payroll and Performance as separate modules." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137567) DO David O. Esims Team Leader > "It works especially well for day-to-day people management, leave requests, and maintaining employee information." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137555) VV Vigneshwar V. Data Analyst > "Reporting can feel a bit restrictive for deeper analytics, and certain integrations require additional setup or third-party tools." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500) BC Brittni C. account manager > "overall, bamboo HR complements Awin well, keeps teas organizes,, improves communications supports efficient workflows." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134964) KF Kevyn F. Software Developer > "I don’t really like that some features are limited in the basic plans and pricing is not transparent, which can make it harder to evaluate the full cost upfront." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140875) VV Vigneshwar V. Data Analyst > "It makes managing employee data, tracking time off, and accessing reports very straightforward." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500) Denis M. Recruiter > "Add the random server outages into the mix, and you get a tool that often creates more work instead of saving time" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515) SJ Sarah J. Information and Technology Specialist > "It has made submitting time sheets and time off requests sooooo much easier than our old time card system." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) Lizette V. Inventory and Rebate Accountant > "There were times when I couldn’t access the system or had to wait and try logging in again later, which was frustrating, especially when I needed quick access to information or..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7144925) Lizette V. Inventory and Rebate Accountant > "It keeps everything organized in one place and makes it easy to see who’s out on specific days. While I’ve occasionally run into issues with pages not loading, overall it’s been..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7144925) LW Lindsey W. Data Technician > "Sometime the screen will lag or the screen will just constantly spin with a blank white page when Bamboo is down or doing an update." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136113) VT Vicky T. Marketing and Special Projects Manager > "I know when we were big, it was a great way to see what everyone was up to, and it tracks birthdays and work anniversaries." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137347) RV Rakhi V. QA Lead > "Also, the user experience can feel slightly inconsistent depending on the section you’re in, so a few workflows take more clicks than expected." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) SJ Sarah J. Information and Technology Specialist > "Being able to track my projects as well as add collaborators has been a wonderful perk of the software." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) Fergus C. Graphic Designer > "The way that employee holidays are kept track of in BambooHR is not clean at all and should be displayed more clearly and simply." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7138895) AD Alejandro D. Tecnico de Soporte > "It has significantly reduced the administrative burden on our team and improved the transparency of our HR processes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7138964) RL Richard L. Marketing Lead > "I would say the only thing was the inability to do anything in day of liew from personal events like working on days on public holidays for example" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134925) VR Verified Reviewer IT Administrator > "They have the ability to keep track of all aspects of an employee in one simple solution." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7132554) Craig T. Director of Marketing > "Often its simplicity is its downfall, I want better comparative features for judging candidates and resumes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084331) RE Ralph E. Maintenance Tech Specialist > "It's been nice to be able to access it from my home computer, and to be able to utilize it to request time off rather than having to wait until I am at work." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137547) Quang H. UX Manager > "Some advanced features require additional cost, and the mobile app occasionally has performance issues." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135757) VR Verified Reviewer Manager, Business Development > "I have applied for many other jobs on different websites and the user interface and ability to add the necessary pieces of a job applications are most easily done on Bamboo." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7034717) EP Erika P. HR Manager > "However, we grew so much in size, that BambooHR could no longer support us the way we needed, and we found ourself doing a lot of manual processes on our own." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7087436) WF Will F. Head of Commercial Finance > "The self-service portal for employees works well enough for basic tasks like time-off requests." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134295) CG Carina G. PA-C > "Additionally, certain integrations with other systems were not as seamless as expected, which occasionally led to extra manual work." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753) SS Shenella S. Human Resource Executive > "Excellent platform that operates as a one stop shop for all things HR such as payroll, onboarding etc.!" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084571) AD Andres D. Bid Manager > "It lacks the heavy-duty power that massive enterprises need for deep organizational scaling." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134457) KH Karissa H. QMHS Case Manager > "It centralizes HR tasks efficiently and makes everyday processes much simpler for both employees and administrators." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137263) AV Ashley V. Senior Accountant > "That I can't see terminated employee information. If I need to go back to find terminated employee information, I can't do that." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134377) DO Diane O. HR Manager > "The platform is very user friendly. That we're able to customize the platform colors and company logo, helps make it feel more like an extension of our company." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6853735) Denis M. Recruiter > "The whole service just crashes and goes down for a few hours at least a couple of times a month, leaving the HR team completely stuck." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515) SJ Sarah J. Information and Technology Specialist > "I also like that I can tag colleagues when collaborating on projects so we all are on the same page." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) CR Caleb R. Director of Sales development > "Some of the manager and admin tools can be difficult to locate and navigate efficiently from a user perspective." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134336) SG Sean G. Senior Software Developer > "Company updates are communicated well on the home page/dashboard, making it easy to see what's going on in the organisation." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7141797) SR Stacy R. CFO > "I do not like having to run multiple reports to get the data I need to compile the payroll JE in our accounting system, Sage INTACCT." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817720) JJ Jennifer J. Director of Finance and Administration > "Our onboarding process is so much smoother due to sending documents for review and signing in advance, having more transparency of personnel files where possible, seamless..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6525827) EZ Elaina Z. Accountant > "Sometimes when doing payroll, we get notices of employees who have issues with their payroll being submitted but sometimes it's hard to understand what the issue is or how to fix..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6824659) NL Nicole L. Specialist > "Additionally, the idea of centralizing all employee needs in a single access point makes it even more effective." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137211) TC Taina C. Customer Services Representative Operations PreSales > "The main limitation I’ve noticed is around visibility after submitting items for management approval." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140637) DJ Daniel J. Project Manager > "Simple platform, we can see and manage our personal information, book time off in a few clicks, simply check payslips in the documentation section, review and give feedback about..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6635064) VR Verified Reviewer Sales and Marketing > "What I didn't like is if you miss clocking in or out, you will have to reach out to HR and they have to make the changes for you. When I was with a different company, we used..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6299976) EJH Enrique Josias H. Interpreter > "I like the simple way to clock in and clock out. And also the design and colors of the pages in general." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134388) MM Maya M. Student COO > "Even though the software is great, it’s pretty expensive, so it might not be the best value for money for a tiny startup or a team on a super tight budget." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136288) BT Beth T. Human Resources Manager > "BambooHR has really helped us streamline data, reporting, storing documents, accruing PTO accurately and we also use it as our Applicant Tracking System via our website." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6796569) RN Rebekah N. Admissions Coordinator > "I struggle to find notifications. When I get sent paperwork to sign, it's really difficult to find." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7145244) VR Verified Reviewer Administrative Clerk > "I love this tool and it makes my little operation function like a big company, I can manage all my financial needs without worry" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7081306) SG Susana G. Design Executive II > "Sometimes it's hard to find what you are looking for, somethings are kind of hidden behind multiple tabs and section" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137726) RV Rakhi V. QA Lead > "I also appreciate how it centralizes HR tasks (like time-off requests and approvals) so there’s less back-and-forth" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) MP Matthew P. Senior Engineer > "Constantly having to relog in from my work computer can be a frustrating small waste of time when needing to use it often." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134581) KW Katy W. Sr. Director, Talent Management > "I'd recommend Bamboo for small to midsized organizations that are looking for a platform that has the ability to integrate with a multitude of HR and non-HR platforms, has solid..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7001889) RW Rob W. Service Manager > "Lack of alerting capabilities, can't trigger notification if employee fails to show up for scheduled shift." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7005545) SAS Seyed Ahmad S. Android Developer > "Customer support was responsive when issues came up, and the platform generally felt designed to reduce manual work rather than add complexity." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610) SB Shivam B. Intern > "This small usability issue affects ease of use and can slow down workflows, especially when managing data frequently." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134898) GD Guillermo D. Finance and Internal Operations director > "Overall, it is a great to for small companies that don't have too many resources to track time logging, vacations, sicknesses, direct reports, etc, and have quick analysis on the..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6454293) MK Mehakpreet K. administrator > "If I’m being honest, adding more company-specific documents felt a bit tricky, and the lack of customization made it harder." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6826240) [View Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/) MS Marcus S. Owner > "It supports unlimited monthly pay runs for W-2 employees and 1099 contractors, handles multi-state..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688) CR Cory R. outside sales > "The software does not have built-in time tracking or scheduling tools, requiring users to rely on external..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7055392) JD Jennifer D. Director of Development > "I love that employees are able to create their own login and download their own paystubs, W-2, etc. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6770933) OD Olga D. Pharmacist > "Not being able to set date of payroll check to be sooner to when I ran payroll l. I wish I could make the..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7070755) NF Nancy F. Director of Operations > "OnPay has been proactive, responsive, and clear at every stage." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7079762) MI Marylenny I. Owner > "I dislike that there is not an option to suspend the account for the months that i will not need it." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6881082) AD Angie D. Accountant > "Pleased with the onboarding specialist who was very helpful in answering questions - having a direct line..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7000414) MS Marcus S. Owner > "Also, there isn’t a strong native mobile app for employers." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688) NF Nancy F. Director of Operations > "This was my first time running payroll, and I really appreciated how approachable and supportive they were..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7079762) VR Verified Reviewer Manager > "Mobile app isn’t as functional as the main application" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6554771) RS Rachel S. Managing Member > "The interface is easy to use and running payroll takes only a few clicks." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7127342) KK Kassaundra K. HR Manager > "Unable to make updates when you are the admin." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6778061) MS Marcus S. Owner > "Overall, it worked for us with the transparent pricing and predictable costs." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688) JB Jamie B. CEO and Doctor of Chinese Medicine > "I work with a piece rate system and that has been a bit difficult to set up through OnPay since it is not..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5046400) Tari M. Administrator > "OnPay is a great solution for any size business. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7117198) DM Dave M. president > "The net result is OnPay caused our small business to receive hundreds of dollars of fees and interest plus..." [See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653) JK Jean K. Attorney > "Has all the necessary payroll features for employers and employees. And no ridiculous nonstop..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5002875) JC Jackie C. Clinic manager > "The reports aren’t as user friendly as I would like." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6805860) Tari M. Administrator > "It's easy to setup and even easier to do a payroll run. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7117198) KJ Kerri J. Accountant > "Having multiple clients enrolled but not all of them having the same interface is cumbersome." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5093780) TM Tara M. APN > "Since the beginning, the customer support with OnPay has been phenomenal." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7022080) RC Rod C. Financial Controller > "OnPay refused to reset the security to allow me to pay the employees on time, even though I had all the..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4685766) AB Ashlee B. Operations Manager > "I appreciate that their team made it easy to transition over and the price is amazing for its value." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7027818) CH Cheryl H. Financial Secretary > "The only issue with use is understanding how to add Clergy housing." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4994657) SG Stephen G. Treasurer > "The customer support is extremely helpful and the website is very easy to navigate." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7014724) DM Dave M. president > "Also, OnPay did not honor the first month free that they advertise." [See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653) SH Sarah H. CEO > "I am very happy with OnPay and so glad I switched to them from my previous payroll software." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7011587) JS James S. HR Rep > "General usability is not great and feature set is limited." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4847843) MS Marcus S. Owner > "Great fit for small businesses." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688) DM Dave M. president > "Either way, it cost fees, interest, and time to resolve the issue." [See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653) MI Marylenny I. Owner > "I am still navigating tools but it is pretty intuitive." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6881082) DM Dave M. president > "Sometimes they made calculation errors." [See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653) DE Dale E. CEO > "Website easy to use." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7136008) KT Kerry T. President > "Some functions are not easy to figure out." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4993837) DE Dale E. CEO > "Onboarding was easy." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7136008) AP Amy P. Account Manager > "Not as easy to set up if you are paying one employee multiple workers comp codes and on salary. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3544391) JR Jessica R. Director of Operations > "The pros of OnPay are it's ease of use and affordability." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6833072) GC Gary C. Owner > "When using a tablet instead of a computer, you may not be able to access everything." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2893613) TM Tara M. APN > "Ease of use, the portal is very clean and not overwhelming." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7022080) MB Merrell B. Treasurer > "Removing a no-longer needed payroll run setup is a pain point. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3216913) MF Michelle F. CAS Manager > "The full service payroll software saves us so much time with tax remittance and payroll compliance reports." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5094772) LH Lowell H. President/CEO > "I can get check reprints but once I exit out of the payroll run I cannot seem to get that PDF of the..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2651688) DN Danielle N. Recovery division specialist > "They make payroll more approachable and takes out a lot of the guess work out that first time users may..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6085817) TP Timothy P. Reverend > "It is all user friendly. If there is something negative about the software it's that I don't need to use a..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3109346) JS Jon S. Sales > "They are there when I need help and have a mostly intuitive interface that allows me to take care of tasks..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4925128) SK Spencer K. CEO > "Not sure how to set up a commission based employee payroll." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3028568) AM Alison M. Field Agent > "Overall Onpay is a good software for small businesses keep track of payroll, business expenses, and taxes." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4913586) AA Austin A. Owner > "The failure on tax reporting alone is reason to go elsewhere" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2904268) KK Kassaundra K. HR Manager > "Very user friendly, allows self service for employees." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6778061) SH Steve H. Owner > "This was not what we wanted and never requested to have that, so it seemed like a bit of a sketchy effort..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3029083) LS Laura S. Financial Administrator > "OnPay sends invitation so employees and contractors can onboard themselves; it easy to change pay rates or..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4288018) CC Cc C. Owner > "I can't imagine switching any of my clients to other platforms." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3205307) FA Fassil A. Marketing Manager > "With OnPay, we have best payroll features and has best HR and onboarding capabilities" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6224627) GC Gayle C. Manager > "The new employee set up is a bit tedious." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3217059) JR Jessica R. Director of Operations > "As a small nonprofit, we have had a great experience and overall would highly recommend for small..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6833072) AA Austin A. Owner > "They keep messing up taxes." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2904268) JD Jennifer D. Director of Development > "The interface is very intuitive. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6770933) HR Hannah R. Owner > "This has caused us issues in the past." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3428513) DN Danielle N. Recovery division specialist > "Between learning accounting and payroll to being up to speed on tax laws OnPay makes my life a little..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6085817) MM Marsha M. Executive Director > "The dashboard was not user-friendly or eye-ease." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3438570) JS Jon S. Sales > "I like the ease of use with OnPay. And when there are issues or concerns, their team is quick to..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4925128) KK Kyle K. CEO > "some of the buttons aren't noticeable and some of the features aren't flagged or noticeable" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2243875) AP Amy P. Account Manager > "This also cut out our frustrations and has helped our sanity and enjoyment of processing payroll. When..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3544391) MH Martha H. Owner > "On boarding could be better, wasnt clear how to get I9s and w4s in the system." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2312109) TN Thang N. Owner / Operator > "OnPay is exactly the kind of payroll solution I needed to manage my business and keep my payroll organized..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4540902) JC James C. Owner/Driver > "As of right now I have yet to find a feature that my company needs that on pay dues not have." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2811354) TP Teresa P. Accounting Manager > "Their Customer Service is 2nd to NONE! Whenever I have had a question, no matter who I have spoken to,..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4999410) VR Verified Reviewer Marketing Coordinator > "After that, the website would no longer let me log in with my password." [See full review](https://www.capterra.com/p/167109/OnPay/#GetApp___2392510) AD Andrew D. Owner/Manager > "Costs is also a great reason to signup to Onpay for payroll purposes" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4922605) VR Verified Reviewer Marketing Coordinator > "I could only login with just my email, which felt a little sketchy." [See full review](https://www.capterra.com/p/167109/OnPay/#GetApp___2392510) AA Alex A. Executive Director > "We've had a great experience using Onpay for our online payroll servicess" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4871346) RT Ron T. President > "Getting folks set up as contractors vs. employees has been the one struggle/frustration. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2291439) AD Andrew D. Owner/Manager > "It worked fine and given that my business is small it, I feel that I didn’t require much from the company...." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4922605) TAF Terry Ann F. Office Manager > "Payroll reporting monthly was always a real pain for me. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2361063) KJ Kerri J. Accountant > "The most important pro is the prompt help we receive from all the different support teams." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5093780) LH Lowell H. President/CEO > "The customer support is awful." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2651688) DN Danielle N. Recovery division specialist > "Offers great HR resources with extensive library" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6085817) PP Patty P. Accounts Payable > "Can't believe the poor customer service. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2563760) PF Peter F. Owner > "Good support and take care of reporting and filing." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5092021) PD Priti D. Manager > "Taxes late" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2656509) [View Reviews](https://www.capterra.com/p/167109/OnPay/reviews/) ## User interface 4.59 (3,343) [OnPay](https://www.capterra.com/p/167109/OnPay/) 4.82 (464) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important BambooHR 29/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/110968/BambooHR/#features) OnPay Top features 34/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/167109/OnPay/#features) ### Recognition No recognitions have been awarded to BambooHR OnPay is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value PayrollSoftware (2026)  Best Value PayrollSoftware (2022)  ### Deployment & support BambooHR Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos OnPay Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BambooHR - By BambooHR - Located in United States - Founded in 2008 OnPay - By OnPay - Located in United States - Founded in 2007 ## 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