# Compare BambooHR vs OnPay 2026 | Capterra > Unsure of what to choose? Check Capterra to compare BambooHR and OnPay based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/110968-167109/BambooHR-vs-OnPay --- # BambooHR vs OnPay Features and Cost Comparison Last updated June 22nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BambooHROnPay2/4 selected [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) [OnPay](https://www.capterra.com/p/167109/OnPay/)[4.8 (468)](https://www.capterra.com/p/167109/OnPay/reviews/) [## BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting Price $10.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [3,460 reviews](#user-reviews) Positive 3,297 Neutral 128 Negative 35 [## OnPay](https://www.capterra.com/p/167109/OnPay/)[4.8 (468)](https://www.capterra.com/p/167109/OnPay/reviews/) Starting Price $49.00/month Value-for-Money 4.9 Functionality 4.7 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment BB BB Based on [468 reviews](#user-reviews) Positive 453 Neutral 4 Negative 11 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 35,679 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Feature ratings Payroll Management 4.3 Direct Deposit 4.7 Tax Compliance 4.4 W-2 Preparation 4.6 Payroll Reporting 4.6 83%Fit High performer Feature ratings Payroll Management 4.8 Direct Deposit 4.8 Tax Compliance 4.7 W-2 Preparation 4.8 Payroll Reporting 4.8 User satisfaction User satisfaction 4.6 User reviews[3,460](https://www.capterra.com/p/110968/BambooHR/reviews/) Ease of use 4.7 Functionality 4.4 Value for money 4.5 Customer support 4.5 User satisfaction 4.8 User reviews[468](https://www.capterra.com/p/167109/OnPay/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.9 Customer support 4.8 Price starts from Price starts from $10Per User, Per Month - Free version - Free trial Price starts from $49Per User, Per Month - Free version - Free trial Best for Best for BambooHR centralizes employee, payroll, time, and benefits data, ensuring accuracy, security, and seamless coordination for peace of mind. Best for OnPay's intuitive payroll and HR service helps every type of small business to pay and manage workers. Get a higher level of service with easy, accurate tools backed by top-rated support. ## User reviews Pros & cons Timothy C. Owner > "It has allowed us to scale our onboarding—sending out digital offer letters and new hire packets in minutes rather than hours—while keeping our employee data clean and compliant. While no..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7112253) JW Joe W. Assistant Project Manager > "I wish there were a way to bulk add time sheet information across multiple days. Since I'm salaried and my hours are typically allocated across however many jobs I'm involved in, it..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135634) ZL Zhiqing L. Performance Marketing Analyst > "It has improved operational efficiency by reducing manual work and keeping information organized in one place. While there are some limitations with advanced reporting and customization,..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920) LI Lola I. RPF Analyst > "The process for editing and adding schedules needs to be changed or made easier; sometimes it freezes, and for example, adding night hours is more tedious for some of us who work at..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135368) DL Danisha L. Supply Chain Specialist. > "It streamlines processes like employee records, time-off tracking, and onboarding, making day-to-day HR operations much smoother and more organized." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150570) CG Carina G. PA-C > "One of the downsides of BambooHR was that some features felt limited in terms of customization, especially when trying to tailor reports or workflows to specific organizational needs." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753) MG McKenna G. Marketing Manager > "From files and documentation to job postings and payroll, it holds all the necessary functions of an HR platform and it's scalable for what we need as a growing company." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151486) VR Verified Reviewer Community Manager > "I find it difficult to add mileage using the app and there is no way to even access the tab for 1:1s with my supervisor in the app." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120432) KF Kyle F. Security Specialist > "Features like payroll processing, employee communication, and job posting are all seamlessly integrated, which saves time and reduces the need for multiple systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920) SAS Seyed Ahmad S. Android Developer > "Reporting can be basic, some workflows feel rigid, and the applicant tracking system can feel too lightweight if you do a lot of recruiting." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610) OO Onyekachukwu O. Senior Technical Advisor > "Features like leave management, employee records, onboarding, and document storage made day-to-day requests and task from Human resource much easier to handle." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151844) RV Rakhi V. QA Lead > "Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you want without..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) BP Blake P. Ops Support > "It is a fantastic, reliable core HR system that is perfectly suited for small to medium-sized businesses. While it might lack some of the heavy, enterprise-level customizations, it..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148280) SJ Sarah J. Information and Technology Specialist > "For me, the limit of 10 item breakdowns per project goal sometimes cause an issue and I have to do multiple goals for the same projects because I run out of boxes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) KF Kyle F. Security Specialist > "The platform delivers consistent value across all key areas—payroll is reliable and straightforward, communication tools help keep everyone aligned, and the job posting features make..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920) LR Lakan R. RevOps > "despite the decent UI, some buttons are confusing to use. or lack actual functionality for example you have a button to click to request time off, but when you click it a pop up comes up..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152099) MC Mark C. Senior SRE > "Tracking Leaves and company employee details whether they are working or who is on off on a given day has become very simple and it also great to verify other job info and perfonal info..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137742) SB Shivam B. Intern > "This means that every time I revisit the section, I have to manually change or clear the filters again, which can be slightly inconvenient during regular use." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134898) SS SHUBHAM S. ENGINER > "It simplifies HR tasks such as attendance tracking, leave management, employee records, and performance monitoring." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153183) LW Louie W. Project Coordinator > "Additionally, certain advanced functionalities, such as reporting and integrations, can be somewhat basic compared to more robust HR systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135422) MM Marvin M. Maintenance Manager > "What I like most about BambooHR is how easy it makes communicating with candidates. When we post a job opening, the system allows me to reach out to multiple candidates efficiently, which..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151189) SS Sweta S. Global People and Talent Manager > "Reporting tools have some limitations when it comes to performance reports not being able to run when we customize our questions." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7162242) MM Monneth M. Senior Production Accountant > "It provides excellent value for money by combining several HR functions—applicant tracking, onboarding, and record-keeping—into one seamless package." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151331) MS Michael S. Financial Planner > "Getting new starters through the document signing and profile setup steps sometimes requires more back-and-forth than it should, and the process isn't always intuitive for employees who..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148797) PK Pramod K. Analytics Lead > "It is a world-class system for centralizing employee data, boosting company morale, and taking the administrative headache out of HR." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152977) NK Naveen K. VP of Technology and Data > "Limited customization, basic reporting for complex needs, and integrations can feel restricted at scale" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135317) SM Sathwika M. SDET > "The onboarding process is smooth, and features like employee data management, leave tracking, and performance management are well integrated." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135732) VV Vigneshwar V. Data Analyst > "One drawback of BambooHR is that some advanced features and customizations are limited compared to more complex HR systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500) MS Michael S. Financial Planner > "Onboarding new employees is straightforward, and the self-service features mean staff can update their own details, request leave, and access documents without needing to contact HR..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148797) SdaE Sait doğan E. content manager > "They charge per employee per month, and it gets expensive quickly, especially when you start adding Payroll and Performance as separate modules." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137567) DA Denisse A. Operations Admin > "Bamboo provides easy access to personal information, it facilitates payroll documents in case the consumer needs to print or update any information." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153251) VV Vigneshwar V. Data Analyst > "Reporting can feel a bit restrictive for deeper analytics, and certain integrations require additional setup or third-party tools." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500) ZL Zhiqing L. Performance Marketing Analyst > "The system is intuitive, making onboarding, leave management, and performance tracking much more efficient for both HR teams and employees." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920) KF Kevyn F. Software Developer > "I don’t really like that some features are limited in the basic plans and pricing is not transparent, which can make it harder to evaluate the full cost upfront." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140875) GP Gonzalo P. Data Analyst > "The interface is clear, so it is simple to find employee information, request time off, check documents, and manage basic HR tasks without needing much explanation." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150929) Denis M. Recruiter > "Add the random server outages into the mix, and you get a tool that often creates more work instead of saving time" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515) OO Onyekachukwu O. Senior Technical Advisor > "It helped simplify HR processes, improve staff record management, and reduce the amount of manual follow-up required for routine tasks." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151844) Lizette V. Inventory and Rebate Accountant > "There were times when I couldn’t access the system or had to wait and try logging in again later, which was frustrating, especially when I needed quick access to information or to..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7144925) AP Andre P. cloud engineer > "The employee self-service portal is excellent; staff can request time off, update personal information, and access pay stubs without HR involvement." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7147544) LW Lindsey W. Data Technician > "Sometime the screen will lag or the screen will just constantly spin with a blank white page when Bamboo is down or doing an update." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136113) AC Amber C. Procurement Manager > "Onboarding/Hiring is streamlined, as well as posting job ads and reviewing resumes directly from BambooHR makes business operations less stressful!" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150671) ZL Zhiqing L. Performance Marketing Analyst > "Reporting customization can sometimes feel restrictive, especially when generating highly specific analytics or cross-functional reports." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920) MG Mar G. Data Manager > "it's a complete, agile, fast and secure interface for managing all HR aspects of a company, in my opinion as an empleoyee." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136946) JH Jinkyung H. Accounting Specialist > "The clock-in/clock-out interface feels cluttered, and the total hours worked does not reflect lunch time correctly." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150545) MnC Mónica C. Data Services Associate > "It shows my job position, payroll, has the section of customer support which is important, I do think is worth the money and it's good to improve communication between teams." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7157665) RV Rakhi V. QA Lead > "Also, the user experience can feel slightly inconsistent depending on the section you’re in, so a few workflows take more clicks than expected." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) MM Monneth M. Senior Production Accountant > "It has effectively centralized all our employee data into a single "source of truth," significantly reducing the time spent on manual administrative tasks." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151331) CA Cole A. Technician > "Sometimes slow causing issues with punch times, has intermittent issues with the time punch button not registering" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151084) EO Emilio O. Data Service Associated > "BambooHR is widely praised for its highly intuitive interface and comprehensive suite of features, making it an excellent all-in-one solution for small to medium-sized businesses." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7149752) Fergus C. Graphic Designer > "The way that employee holidays are kept track of in BambooHR is not clean at all and should be displayed more clearly and simply." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7138895) SAS Seyed Ahmad S. Android Developer > "It worked especially well for streamlining HR processes and improving visibility for both managers and employees. While there are some limitations in customization and reporting, overall..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610) RL Richard L. Marketing Lead > "I would say the only thing was the inability to do anything in day of liew from personal events like working on days on public holidays for example" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134925) FD Freya D. Account Manager > "The layout is simple and straightforward, so finding employee information, submitting leave requests, and completing HR tasks takes very little time." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7170916) Craig T. Director of Marketing > "Often its simplicity is its downfall, I want better comparative features for judging candidates and resumes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084331) JM Joshua M. Project Field Assistant > "It makes employee management, onboarding, time-off tracking, and document storage very simple and efficient." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152807) ADC A.D. C. Special Projects Manager > "I've had issues in the past with it not syncing up to make the established withdrawals for my 401(k)." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151269) MM Marco M. Agent-CSR-Not Owner of Company > "The platform simplifies many HR processes, from onboarding to time-off tracking, making daily tasks easier to manage." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137937) Quang H. UX Manager > "Some advanced features require additional cost, and the mobile app occasionally has performance issues." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135757) Kari J. Internal Auditor > "As an employee, Bamboo is great tool for helping me keep track of paystubs, pay information, and time off, all in one place." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7179730) EP Erika P. HR Manager > "However, we grew so much in size, that BambooHR could no longer support us the way we needed, and we found ourself doing a lot of manual processes on our own." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7087436) SS Swaminathan S. HR Coordinator > "Its user-friendly design makes it accessible for both HR teams and employees, resulting in increased efficiency and a better employee experience." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7166517) CG Carina G. PA-C > "Additionally, certain integrations with other systems were not as seamless as expected, which occasionally led to extra manual work." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753) KH Karissa H. QMHS Case Manager > "It excels at simplifying HR processes and improving organization, though it may require additional tools as a company scales or needs more advanced functionality." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137263) AD Andres D. Bid Manager > "It lacks the heavy-duty power that massive enterprises need for deep organizational scaling." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134457) AD Amit D. Senior Technical Writer > "The automation features save a lot of time, and the self-service portal allows employees to access their information easily." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153059) AV Ashley V. Senior Accountant > "That I can't see terminated employee information. If I need to go back to find terminated employee information, I can't do that." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134377) RV Rakhi V. QA Lead > "It’s reliable, easy to navigate, and does a great job of keeping HR information and processes organized in one place. While there are a few areas that could be smoother—especially around..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) Denis M. Recruiter > "The whole service just crashes and goes down for a few hours at least a couple of times a month, leaving the HR team completely stuck." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515) KC Kiara C. Customer Support Specialist > "It’s also really helpful having everything centralised in one platform, especially while working remotely, as it makes communication and accessing HR resources much more convenient." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152344) JW Jamalleh W. Human Resources > "There is a lack of follow through with tickets, poas on file get lost and the onus is on the employer to get it, and lastly there is no tracking of tickets with a unique identifier for..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817719) SH Seth H. Superintendent > "Easy access to PTO and all the info you need without having to call HR, can use this APP and safe time and allows for easy communication." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7171335) CR Caleb R. Director of Sales development > "Some of the manager and admin tools can be difficult to locate and navigate efficiently from a user perspective." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134336) DP Destiny P. Host Home Coordinator > "I also like the desktop version where it shows my company's newest employees, anniversaries, and birthdays." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150907) TC Taina C. Customer Services Representative Operations PreSales > "The main limitation I’ve noticed is around visibility after submitting items for management approval." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140637) SJ Sarah J. Information and Technology Specialist > "I am also a huge fan of the Goals section where I can add projects and breakdowns of what benchmarks need hitting and when." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) MM Maya M. Student COO > "Even though the software is great, it’s pretty expensive, so it might not be the best value for money for a tiny startup or a team on a super tight budget." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136288) TM Tyra M. customer support agent > "The interface is clean and intuitive, which helps reduce training time and makes it simple for both HR teams and employees to navigate." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151115) RN Rebekah N. Admissions Coordinator > "I struggle to find notifications. When I get sent paperwork to sign, it's really difficult to find." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7145244) BN Brian N. Program Manager > "It’s also nice having a centralized place for HR-related information, which makes it easier to stay informed and reduces the need to reach out to others for basic questions." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7171521) YQ Yesenia Q. Loan Processor > "Sometimes I'm unable to clock in, the system tends to go down sometimes, but its not a big deal, It only happens sometimes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152791) [View Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/) BB Brenda B. Executive Director > "The inclusion of payroll processing, tax filing, employee self-service tools, onboarding capabilities, and..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822) CR Cory R. outside sales > "The software does not have built-in time tracking or scheduling tools, requiring users to rely on external..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7055392) BB Brenda B. Executive Director > "Its combination of strong performance, excellent customer service, valuable HR tools, and affordable pricing..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822) OD Olga D. Pharmacist > "Not being able to set date of payroll check to be sooner to when I ran payroll l. I wish I could make the date..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7070755) MS Marcus S. Owner > "It supports unlimited monthly pay runs for W-2 employees and 1099 contractors, handles multi-state payroll,..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688) MI Marylenny I. Owner > "I dislike that there is not an option to suspend the account for the months that i will not need it." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6881082) BB Brenda B. Executive Director > "Payroll information is organized clearly and can be easily accessed for budgeting, financial reporting, and..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822) MS Marcus S. Owner > "Also, there isn’t a strong native mobile app for employers." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688) BB Brenda B. Executive Director > "The system simplifies administrative workflows and supports accurate financial management across the..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822) VR Verified Reviewer Manager > "Mobile app isn’t as functional as the main application" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6554771) BB Brenda B. Executive Director > "We highly recommend OnPay to other small businesses, healthcare organizations, and nonprofit agencies looking..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822) KK Kassaundra K. HR Manager > "Unable to make updates when you are the admin." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6778061) BB Brenda B. Executive Director > "Customer support has consistently been responsive, professional, and knowledgeable. Whenever questions arise,..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822) JB Jamie B. CEO and Doctor of Chinese Medicine > "I work with a piece rate system and that has been a bit difficult to set up through OnPay since it is not a..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5046400) BB Brenda B. Executive Director > "Overall, OnPay has proven to be a reliable, secure, and highly effective solution for payroll and workforce..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822) DM Dave M. president > "The net result is OnPay caused our small business to receive hundreds of dollars of fees and interest plus more..." [See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653) JD Jennifer D. Director of Development > "I love that employees are able to create their own login and download their own paystubs, W-2, etc. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6770933) JC Jackie C. Clinic manager > "The reports aren’t as user friendly as I would like." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6805860) NF Nancy F. Director of Operations > "OnPay has been proactive, responsive, and clear at every stage." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7079762) KJ Kerri J. Accountant > "Having multiple clients enrolled but not all of them having the same interface is cumbersome." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5093780) AD Angie D. Accountant > "Pleased with the onboarding specialist who was very helpful in answering questions - having a direct line to..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7000414) RC Rod C. Financial Controller > "OnPay refused to reset the security to allow me to pay the employees on time, even though I had all the..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4685766) NF Nancy F. Director of Operations > "This was my first time running payroll, and I really appreciated how approachable and supportive they were..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7079762) CH Cheryl H. Financial Secretary > "The only issue with use is understanding how to add Clergy housing." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4994657) RS Rachel S. Managing Member > "The interface is easy to use and running payroll takes only a few clicks." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7127342) DM Dave M. president > "Also, OnPay did not honor the first month free that they advertise." [See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653) MS Marcus S. Owner > "Overall, it worked for us with the transparent pricing and predictable costs." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688) DM Dave M. president > "Either way, it cost fees, interest, and time to resolve the issue." [See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653) Tari M. Administrator > "OnPay is a great solution for any size business. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7117198) DM Dave M. president > "Sometimes they made calculation errors." [See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653) JK Jean K. Attorney > "Has all the necessary payroll features for employers and employees. And no ridiculous nonstop solicitations..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5002875) KT Kerry T. President > "Some functions are not easy to figure out." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4993837) Tari M. Administrator > "It's easy to setup and even easier to do a payroll run. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7117198) JS James S. HR Rep > "General usability is not great and feature set is limited." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4847843) TM Tara M. APN > "Since the beginning, the customer support with OnPay has been phenomenal." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7022080) AP Amy P. Account Manager > "Not as easy to set up if you are paying one employee multiple workers comp codes and on salary. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3544391) AB Ashlee B. Operations Manager > "I appreciate that their team made it easy to transition over and the price is amazing for its value." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7027818) MB Merrell B. Treasurer > "Removing a no-longer needed payroll run setup is a pain point. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3216913) SG Stephen G. Treasurer > "The customer support is extremely helpful and the website is very easy to navigate." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7014724) LH Lowell H. President/CEO > "I can get check reprints but once I exit out of the payroll run I cannot seem to get that PDF of the payroll..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2651688) SH Sarah H. CEO > "I am very happy with OnPay and so glad I switched to them from my previous payroll software." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7011587) TP Timothy P. Reverend > "It is all user friendly. If there is something negative about the software it's that I don't need to use a..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3109346) MS Marcus S. Owner > "Great fit for small businesses." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688) SK Spencer K. CEO > "Not sure how to set up a commission based employee payroll." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3028568) MI Marylenny I. Owner > "I am still navigating tools but it is pretty intuitive." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6881082) SH Steve H. Owner > "This was not what we wanted and never requested to have that, so it seemed like a bit of a sketchy effort..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3029083) DE Dale E. CEO > "Website easy to use." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7136008) CC Cc C. Owner > "I can't imagine switching any of my clients to other platforms." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3205307) DE Dale E. CEO > "Onboarding was easy." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7136008) GC Gayle C. Manager > "The new employee set up is a bit tedious." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3217059) DD David D. Lead Pastor > "OnPay is very simple and straightforward to set up." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7171969) HR Hannah R. Owner > "This has caused us issues in the past." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3428513) TM Tara M. APN > "Ease of use, the portal is very clean and not overwhelming." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7022080) MM Marsha M. Executive Director > "The dashboard was not user-friendly or eye-ease." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3438570) MF Michelle F. CAS Manager > "The full service payroll software saves us so much time with tax remittance and payroll compliance reports." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5094772) GC Gary C. Owner > "When using a tablet instead of a computer, you may not be able to access everything." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2893613) DN Danielle N. Recovery division specialist > "They make payroll more approachable and takes out a lot of the guess work out that first time users may have..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6085817) MH Martha H. Owner > "On boarding could be better, wasnt clear how to get I9s and w4s in the system." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2312109) JS Jon S. Sales > "They are there when I need help and have a mostly intuitive interface that allows me to take care of tasks on..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4925128) JC James C. Owner/Driver > "As of right now I have yet to find a feature that my company needs that on pay dues not have." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2811354) AM Alison M. Field Agent > "Overall Onpay is a good software for small businesses keep track of payroll, business expenses, and taxes." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4913586) VR Verified Reviewer Marketing Coordinator > "After that, the website would no longer let me log in with my password." [See full review](https://www.capterra.com/p/167109/OnPay/#GetApp___2392510) KK Kassaundra K. HR Manager > "Very user friendly, allows self service for employees." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6778061) VR Verified Reviewer Marketing Coordinator > "I could only login with just my email, which felt a little sketchy." [See full review](https://www.capterra.com/p/167109/OnPay/#GetApp___2392510) LS Laura S. Financial Administrator > "OnPay sends invitation so employees and contractors can onboard themselves; it easy to change pay rates or..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4288018) RT Ron T. President > "Getting folks set up as contractors vs. employees has been the one struggle/frustration. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2291439) FA Fassil A. Marketing Manager > "With OnPay, we have best payroll features and has best HR and onboarding capabilities" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6224627) AA Austin A. Owner > "The failure on tax reporting alone is reason to go elsewhere" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2904268) JD Jennifer D. Director of Development > "The interface is very intuitive. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6770933) TAF Terry Ann F. Office Manager > "Payroll reporting monthly was always a real pain for me. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2361063) JR Jessica R. Director of Operations > "The pros of OnPay are it's ease of use and affordability." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6833072) AA Austin A. Owner > "They keep messing up taxes." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2904268) DN Danielle N. Recovery division specialist > "Between learning accounting and payroll to being up to speed on tax laws OnPay makes my life a little easier." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6085817) LH Lowell H. President/CEO > "The customer support is awful." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2651688) JS Jon S. Sales > "I like the ease of use with OnPay. And when there are issues or concerns, their team is quick to..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4925128) PP Patty P. Accounts Payable > "Can't believe the poor customer service. " [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2563760) JR Jessica R. Director of Operations > "As a small nonprofit, we have had a great experience and overall would highly recommend for small companies." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6833072) PD Priti D. Manager > "Taxes late" [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2656509) TN Thang N. Owner / Operator > "OnPay is exactly the kind of payroll solution I needed to manage my business and keep my payroll organized and..." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4540902) PD Priti D. Manager > "Many employees were not happy." [See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2656509) [View Reviews](https://www.capterra.com/p/167109/OnPay/reviews/) ## User interface 4.60 (3,460) [OnPay](https://www.capterra.com/p/167109/OnPay/) 4.82 (468) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important BambooHR 29/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment - Workflow Automation [See all features](https://www.capterra.com/p/110968/BambooHR/#features) OnPay Top features 34/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment - Workflow Automation [See all features](https://www.capterra.com/p/167109/OnPay/#features) ### Recognition BambooHR is recognized as a top-rated tool in 5 Capterra Shortlist reports OnPay is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value PayrollSoftware (2026)  Best Value PayrollSoftware (2022)  ### Deployment & support BambooHR Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos OnPay Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BambooHR - By BambooHR - Located in United States - Founded in 2008 OnPay - By OnPay - Located in United States - Founded in 2007 ## 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