# BambooHR Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of BambooHR Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of BambooHR Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/compare/110968-175785/BambooHR-vs-Virgin-Pulse --- # BambooHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 14, 2025 Written byBruno Peláez Bruno Peláez Senior Content Analyst Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking pu... [See bio & all articles](https://www.capterra.com/resources/author/bruno-pelaez/) Senior Content Analyst Edited byMarcela Gava Marcela Gava Marcela Gava is a senior content analyst at Capterra, covering the latest trends in technology, with a focus on cybersecurity, finance, marketing, and digital culture. Her research has been featured in Brazilian media outlets such as Folha de... [See bio & all articles](https://www.capterra.com/resources/author/marcela-gava/) Written by [Bruno Peláez](https://www.capterra.com/resources/author/bruno-pelaez/) Senior Content Analyst Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking publications, including El Economista (Mexico), Forbes México (Mexico), El Universal (Mexico), El Financiero (Mexico), and El Periódico (Spain), among others. Edited by [Marcela Gava](https://www.capterra.com/resources/author/marcela-gava/) Marcela Gava is a senior content analyst at Capterra, covering the latest trends in technology, with a focus on cybersecurity, finance, marketing, and digital culture. Her research has been featured in Brazilian media outlets such as Folha de S. Paulo, G1, Época Negócios, PEGN, and Forbes Brazil. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BambooHR BambooHR Overview: ### Key takeaways Insights from verified Capterra reviews BambooHR helps businesses manage onboarding, time tracking, and employee data. It’s most used in software services, IT, and marketing, especially by HR and administrative teams. Reviewers highlight its clean interface and centralized records, though some cite limited customization and unclear pricing. Recent updates to compensation planning and payroll deductions reflect a focus on automation and control. ### Our verdict BambooHR offers a structured, user-friendly platform that supports core HR functions and adapts well to growing teams. Its strengths include centralized data access, automation, and integration coverage. Buyers should assess customization limits and pricing clarity—especially if payroll or reporting are priorities. Overall rating Based on 3,108 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Intuitive and simple operation Comprehensive HR management platform Limited payroll integration and flexibility High and escalating cost structure Starting price $10 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## BambooHR alternatives BambooHR may not align with every team’s priorities, especially if your organization needs more flexible payroll tools, deeper reporting customization, or clearer pricing visibility. Other options may better suit your operational preferences. Highest Rated [4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/110968/BambooHR/alternatives/) ## Who uses BambooHR? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and simple operation 96% positive reviews out of 567 Most reviewers describe ease of use as a major benefit, making HR tasks straightforward and accessible. Shani S COO, 51 - 200 employees. "It's very intuitive and you can tell that it's designed by people who are passionate about people management." Limited payroll integration and flexibility 46% negative reviews out of 265 Some reviewers indicate payroll lacks robust integration, automation, and flexibility for complex compensation needs. Mark H Operations Manager, 11 - 50 employees. "What I liked least about BambooHR is that the payroll features are not great and it is not quite as helpful as Google Drive is." Comprehensive HR management platform 96% positive reviews out of 356 Most users report HR management is streamlined, customizable, and centralizes employee data for efficient workflows. amit S Team Lead, 501 - 1,000 employees. "It is great for managing employee data and on-boarding, making HR tasks much simpler and more efficient." High and escalating cost structure 44% negative reviews out of 207 Some users say pricing is expensive, increases with employee count, and lacks transparency for smaller businesses. Gwendolin A social work, 2 - 10 employees. "It is expensive depending on the number of employees you are to use in the software and hence affecting the ROI" Clean and intuitive interface design 95% positive reviews out of 305 Most reviewers find the user interface visually appealing, well-organized, and easy to navigate for HR functions. Andrius P Talent Acquisition Manager, 201 - 500 employees. "The interface is clean and well-organized, making it easy to find the information you need quickly." Recurring technical glitches and delays 64% negative reviews out of 164 Most users report bugs and issues cause slowdowns, require workarounds, and often delay problem resolution. Cody W HR Generalist, 1,001 - 5,000 employees. "Some things are a bit challenging to complete and it is laggy and freezes" ## BambooHR's interface BambooHR’s interface is structured around a centralized dashboard that supports quick access to employee data, time-off requests, and HR workflows. Reviewers like its clean layout and ease of navigation, though some note limited flexibility in customizing certain elements. 2+ Bruno Peláez Senior Content Analyst BambooHR’s visual clarity and simple navigation reduce onboarding time and help teams manage records efficiently. Ease of Use 4.6 (3,070) 4.6 Based on 3,070 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Bruno Peláez Senior Content Analyst BambooHR’s top-rated features work together to reduce manual HR tasks, improve employee access to information, and support compliance. The combination of self-service tools and centralized data helps teams operate with more clarity and fewer bottlenecks. Features 4.4 (3,055) 4.4 Based on 3,055 reviews Reviewers rated the following BambooHR features the highest. Our commentary is based on sentiment and feedback from reviews published in the past two years. Employee portal 4.5 (47) 47 reviewers rated this feature Centralizes access to time off, announcements, and HR tools. Reviewers highlight its clean layout, customizable widgets, and self-service options that reduce HR workload and improve employee autonomy. Secure data storage 4.4 (42) 42 reviewers rated this feature Enables safe, cloud-based document management with two-factor authentication. Users value the ease of uploading and organizing sensitive files, especially for compliance and privacy. Time off requests 4.4 (94) 94 reviewers rated this feature Allows PTO submissions and approvals with real-time visibility into team availability. Managers benefit from one-click approvals, while employees find the interface reliable and easy to use. Direct deposit 4.3 (146) 146 reviewers rated this feature Simplifies payroll by allowing employees to manage their own banking details and split deposits. The feature supports timely payments and reduces manual tasks. Online time tracking 4.3 (192) 192 reviewers rated this feature Tracks hours, PTO, and project time with real-time access and payroll integration. Reviewers note its simplicity and accessibility, though some request more advanced scheduling and reporting. Employee database 4.3 (847) 847 reviewers rated this feature Consolidates personnel records, documents, and org charts in one place. Users appreciate the customizable fields, permission-based access, and reporting tools that support HR efficiency. Compensation benchmarking 0 reviewers rated this feature Provides peer-based salary insights by comparing roles across similar companies, industries, and locations. HR teams use this data to make informed decisions about pay equity, market competitiveness, and retention strategies. Custom dashboards and analytics 0 reviewers rated this feature Enables HR professionals to build tailored dashboards that visualize key metrics like turnover, engagement, and hiring trends. These tools support data-driven decisions and help surface patterns that might otherwise go unnoticed. AI assistant 0 reviewers rated this feature Offers AI-powered support for employees navigating HR policies, benefits, and org charts. The assistant answers questions in real time, reducing HR workload and improving access to information across the organization. HR benchmarks 0 reviewers rated this feature Allows companies to compare their workforce metrics, such as turnover, tenure, and diversity, against anonymized data from similar organizations. This helps identify gaps and opportunities for improvement in HR strategy. Enhanced compensation planning 0 reviewers rated this feature Streamlines compensation cycles with automated calculations, budget allocation, and hierarchical approval workflows. HR teams can manage raises and bonuses more efficiently while maintaining visibility across departments. Expanded carrier connection options 0 reviewers rated this feature Adds new carrier partners to simplify benefits enrollment and data transmission. This reduces manual entry and improves accuracy when syncing employee data with insurance providers. One-time payroll deductions 0 reviewers rated this feature Allows payroll admins to add one-time deductions directly during payroll runs. This improves speed and reduces errors by eliminating the need for separate manual adjustments or post-run corrections. Deduction reactivation 0 reviewers rated this feature Enables reactivation of ended deductions from employee profiles without manual recreation. This helps maintain continuity in payroll records and simplifies re-enrollment for recurring deductions. All key features (164) Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager 33.33% of 33 reviewers that rated this feature as important or highly important Track 401(k) participant contributions and employer match 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems 55.42% of 240 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 0% of 0 reviewers... Dashboard to view the status of ongoing processes, identify current incidents and track past activities 45.83% of 24 reviewers that rated this feature as important or highly important Continuous profile-based stream of news and activity 50.00% of 12 reviewers that rated this feature as important or highly important Generate one-off reports that meet information requirements 0% of 0 reviewers... Offers AI-powered support for employees navigating HR policies, benefits, and org charts. The assistant answers questions in real time, reducing HR workload and improving access to information across the organization. 0 reviewers rated this feature System alerts about the need to escalate an issue or request 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 48.00% of 25 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 46.67% of 15 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle 71.08% of 325 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates 72.50% of 120 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval 63.33% of 30 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes 100.00% of 2 reviewers that rated this feature as important or highly important Manage attendance for classes, shifts, meetings, or events 0% of 0 reviewers... Track the attendance of specific individuals or groups 60.00% of 5 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. 200.00% of 1 reviewers that rated this feature as important or highly important Automate recording of time to reduce human error 45.45% of 11 reviewers that rated this feature as important or highly important Use a dashboard to view benefits that are selected by employees or offered by employers 50.00% of 10 reviewers that rated this feature as important or highly important Record employee's benefit plans and selections throughout career progression 58.23% of 79 reviewers that rated this feature as important or highly important Track billable hours and/or non-billable expenses for work performed 16.67% of 12 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar 60.42% of 48 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates 69.23% of 156 reviewers that rated this feature as important or highly important Record candidates' information such as role, professional qualifications, experiences, skills or attributes 60.36% of 111 reviewers that rated this feature as important or highly important Proactive search for potential hires to fill current and future job openings and build talent pipelines 0% of 0 reviewers... BambooHR offers a collaborative and organized way to track candidates from application to hire. Some reviewers find the centralized profiles, customizable workflows, and automated communication valuable, though others wish for better reporting, filtering, and integration with external job boards. 69.93% of 296 reviewers that rated this feature as important or highly important Process of enhancing skills & experiences for continuous professional growth & advancement 0% of 0 reviewers... Web page to host job postings, show role descriptions or receive applications from potential candidates 75.00% of 4 reviewers that rated this feature as important or highly important Track employees' arrival and departure timings for payroll purposes 73.17% of 41 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together 71.43% of 7 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view 0% of 0 reviewers... Manage and track all internal and external communication conducted via calls, email, text, or chat 100.00% of 1 reviewers that rated this feature as important or highly important Provides peer-based salary insights by comparing roles across similar companies, industries, and locations. HR teams use this data to make informed decisions about pay equity, market competitiveness, and retention strategies. 0 reviewers rated this feature Manages compensation such as salary, bonus, and benefits processes, aligning with policies 57.32% of 82 reviewers that rated this feature as important or highly important Configure existing workflows to meet your organization's needs 0% of 0 reviewers... Enables HR professionals to build tailored dashboards that visualize key metrics like turnover, engagement, and hiring trends. These tools support data-driven decisions and help surface patterns that might otherwise go unnoticed. 0 reviewers rated this feature Add customized logos and colors to align with company branding 63.64% of 11 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases 100.00% of 1 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information 100.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports 73.17% of 41 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 49.25% of 67 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics 50.00% of 28 reviewers that rated this feature as important or highly important Import and export data to and from software applications 61.11% of 18 reviewers that rated this feature as important or highly important Graphical representation of data 0% of 0 reviewers... Determine what amounts employees should contribute towards their benefits from each paycheck 66.67% of 6 reviewers that rated this feature as important or highly important Enables reactivation of ended deductions from employee profiles without manual recreation. This helps maintain continuity in payroll records and simplifies re-enrollment for recurring deductions. 0 reviewers rated this feature Simplifies payroll by allowing employees to manage their own banking details and split deposits. The feature supports timely payments and reduces manual tasks. 146 reviewers rated this feature Set up and manage short and/or long term disability insurance benefits 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 74.81% of 135 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system 70.83% of 24 reviewers that rated this feature as important or highly important Digital forms that are shared and accessed online 70.91% of 55 reviewers that rated this feature as important or highly important Digitally sign online documents 71.11% of 45 reviewers that rated this feature as important or highly important Pre-made examples and templates for emails 36.36% of 22 reviewers that rated this feature as important or highly important Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks 66.67% of 9 reviewers that rated this feature as important or highly important Consolidates personnel records, documents, and org charts in one place. Users appreciate the customizable fields, permission-based access, and reporting tools that support HR efficiency. 847 reviewers rated this feature Access names, contact information, and roles of employees in a centralized repository 87.50% of 16 reviewers that rated this feature as important or highly important Tools to improve and measure employee satisfaction and involvement 40.00% of 10 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks 80.73% of 109 reviewers that rated this feature as important or highly important Process of familiarizing new employees with the company, their position, and responsibilities 66.06% of 221 reviewers that rated this feature as important or highly important Centralizes access to time off, announcements, and HR tools. Reviewers highlight its clean layout, customizable widgets, and self-service options that reduce HR workload and improve employee autonomy. 47 reviewers rated this feature Centralized storage for employee data, records, and performance metrics 59.69% of 191 reviewers that rated this feature as important or highly important Acknowledge and reward employees for reaching specific goals and/or for exemplary performance 33.33% of 3 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability 100.00% of 3 reviewers that rated this feature as important or highly important Gateway through which employees can access the system 60.00% of 5 reviewers that rated this feature as important or highly important Track and measure time worked for employees 65.00% of 40 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product 0% of 0 reviewers... Streamlines compensation cycles with automated calculations, budget allocation, and hierarchical approval workflows. HR teams can manage raises and bonuses more efficiently while maintaining visibility across departments. 0 reviewers rated this feature A list of events with their respective dates 66.67% of 9 reviewers that rated this feature as important or highly important Adds new carrier partners to simplify benefits enrollment and data transmission. This reduces manual entry and improves accuracy when syncing employee data with insurance providers. 0 reviewers rated this feature Public or private sharing of digital files such as documents, audio/video, images, and more 66.67% of 18 reviewers that rated this feature as important or highly important Compatible with mobile devices 100.00% of 1 reviewers that rated this feature as important or highly important Designed for small businesses 100.00% of 1 reviewers that rated this feature as important or highly important Allows employees to set and manage work or career related goals 42.86% of 7 reviewers that rated this feature as important or highly important Establish measurable goals and objectives and track their progress over a specific period of time 69.64% of 56 reviewers that rated this feature as important or highly important Set up and manage health insurance benefits for employees 75.00% of 4 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection 57.14% of 7 reviewers that rated this feature as important or highly important Allows companies to compare their workforce metrics, such as turnover, tenure, and diversity, against anonymized data from similar organizations. This helps identify gaps and opportunities for improvement in HR strategy. 0 reviewers rated this feature With this capability, you manage employee records, onboarding, payroll, and compliance in one place. Reviewers appreciate automation, e-signatures, self-service, and reporting, but some mention clunky training modules and dislike changes to dashboard layout that hide key info. 69.05% of 504 reviewers that rated this feature as important or highly important Set up and manage health savings and flexible spending accounts for your employees 0% of 0 reviewers... Document completed by employee to assist with career and personal development to reach short term and long term goals 0.00% of 2 reviewers that rated this feature as important or highly important Designed to be used by internal recruiters or HR hiring managers 0% of 0 reviewers... Create and track interviews with a reminder system 42.86% of 14 reviewers that rated this feature as important or highly important Plan, organize and set up the date, time and location of a candidate's individualized interview 75.00% of 4 reviewers that rated this feature as important or highly important Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences 0% of 0 reviewers... Create, share, and manage the distribution of job descriptions/duties 66.67% of 3 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks 0% of 0 reviewers... You can post jobs to multiple boards like Indeed, ZipRecruiter, and Glassdoor, and track applicants in one interface. Reviewers appreciate easy distribution, templates, and collaboration, but some want more integrations (especially LinkedIn) and bilingual posting options. 65.47% of 391 reviewers that rated this feature as important or highly important Request a new hire, explain the need, and determine available budget 68.18% of 22 reviewers that rated this feature as important or highly important Predict labor requirements based on past and present data/trends 0% of 0 reviewers... Facilitate training materials that help employees grow and progress in their positions 0% of 0 reviewers... Manage and track employee attendance 55.00% of 60 reviewers that rated this feature as important or highly important Set up and manage life insurance benefits for your employees 0% of 0 reviewers... Send messages to multiple recipients at the same time 85.00% of 20 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 60.00% of 120 reviewers that rated this feature as important or highly important Access the system via a mobile application 0% of 0 reviewers... Manage and support multiple languages 100.00% of 1 reviewers that rated this feature as important or highly important Pay employees in multiple states with correct tax deduction amounts in each 200.00% of 1 reviewers that rated this feature as important or highly important Different tiers of pricing and billing for different employees and situations 0% of 0 reviewers... Identify, track, and respond to negative feedback 66.67% of 3 reviewers that rated this feature as important or highly important Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved 54.55% of 11 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service 62.68% of 284 reviewers that rated this feature as important or highly important Allows payroll admins to add one-time deductions directly during payroll runs. This improves speed and reduces errors by eliminating the need for separate manual adjustments or post-run corrections. 0 reviewers rated this feature Provides real-time feedback and assessments on employee performance, skills, and accomplishments 54.72% of 53 reviewers that rated this feature as important or highly important Select benefits and provide information needed to participate in a benefit via an online portal 72.22% of 18 reviewers that rated this feature as important or highly important Tracks hours, PTO, and project time with real-time access and payroll integration. Reviewers note its simplicity and accessibility, though some request more advanced scheduling and reporting. 192 reviewers rated this feature Diagram that shows the structure of an organization and the relationships between parts 0% of 0 reviewers... Create orientation programs for new employees or students 50.00% of 12 reviewers that rated this feature as important or highly important Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant 50.00% of 2 reviewers that rated this feature as important or highly important Manage and record overtime hours for hourly employees 55.17% of 29 reviewers that rated this feature as important or highly important Facilitates integration with multiple third-party payroll systems 100.00% of 2 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently 53.22% of 466 reviewers that rated this feature as important or highly important View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more 75.00% of 80 reviewers that rated this feature as important or highly important Peer/teammate feedback and review on individual's performance 30.77% of 13 reviewers that rated this feature as important or highly important Evaluation process that provides feedback on an employee's job performance 0% of 0 reviewers... Organize and manage the accomplishments and development of employees or performance of applications or systems 50.79% of 63 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 50.00% of 2 reviewers that rated this feature as important or highly important Create, fill out, and send performance reviews to individual employees 70.27% of 185 reviewers that rated this feature as important or highly important Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. 100.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and track policies and procedures within an organization 100.00% of 1 reviewers that rated this feature as important or highly important Measure time to completion or hours worked for projects 46.67% of 15 reviewers that rated this feature as important or highly important Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group 44.44% of 9 reviewers that rated this feature as important or highly important Clock in and out online or with a card 0% of 0 reviewers... Pre-written repository of questions that can be reused within a course or for assessment or interviews 100.00% of 2 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time 0% of 0 reviewers... Active reporting of data and metrics 66.67% of 12 reviewers that rated this feature as important or highly important Tools to find, assess, and hire suitable candidates for a job within an organization 62.69% of 67 reviewers that rated this feature as important or highly important Process used by hiring managers to get more information about a candidate by contacting previous employers 0.00% of 1 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 59.09% of 22 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 70.37% of 27 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 51.39% of 144 reviewers that rated this feature as important or highly important A searchable repository of candidate profiles 40.00% of 15 reviewers that rated this feature as important or highly important Search through the software for stored resumes 51.61% of 62 reviewers that rated this feature as important or highly important Upload and store resumes 40.00% of 25 reviewers that rated this feature as important or highly important Set up and manage retirement benefits for your employees 0.00% of 1 reviewers that rated this feature as important or highly important Follow the progression of a task associated with performance reviews 25.00% of 8 reviewers that rated this feature as important or highly important Set & manage permission levels based on user roles and restrict access to only authorized individuals 75.00% of 36 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 33.33% of 6 reviewers that rated this feature as important or highly important Enables safe, cloud-based document management with two-factor authentication. Users value the ease of uploading and organizing sensitive files, especially for compliance and privacy. 42 reviewers rated this feature An individual's evaluation of his or her own strengths, weaknesses, and skills 62.50% of 56 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information 59.87% of 152 reviewers that rated this feature as important or highly important Track and manage sick leave time 75.00% of 36 reviewers that rated this feature as important or highly important Allow users to access multiple services after entering their login credentials once 83.33% of 6 reviewers that rated this feature as important or highly important Track employee skills, competencies, training & qualifications 50.00% of 2 reviewers that rated this feature as important or highly important Create and administer polls and surveys 0% of 0 reviewers... Gauge satisfaction and receive information for improvement and success 45.71% of 35 reviewers that rated this feature as important or highly important Integrate with Talent Managment software to better track learners progress and training sessions 50.00% of 14 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression 51.06% of 47 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors 57.26% of 117 reviewers that rated this feature as important or highly important Organizing a group of people to accomplish a task 100.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 42.86% of 14 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy 51.34% of 187 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests 61.39% of 373 reviewers that rated this feature as important or highly important Allows PTO submissions and approvals with real-time visibility into team availability. Managers benefit from one-click approvals, while employees find the interface reliable and easy to use. 94 reviewers rated this feature Measure and track time including hours worked and paid time off (PTO) 63.83% of 47 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task 65.64% of 227 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs 42.00% of 50 reviewers that rated this feature as important or highly important Review data from past periods to reveal recurring tendencies and predict future performance 42.86% of 7 reviewers that rated this feature as important or highly important It helps you request, approve, and track PTO, sick leave, and absences with real-time balances and shared calendars. Reviewers appreciate transparency, ease of use, and planning, though some report issues with custom policies, syncing with payroll, and future PTO calculations. 63.48% of 471 reviewers that rated this feature as important or highly important Utilize third party services to cover unforeseen labor needs 0.00% of 2 reviewers that rated this feature as important or highly important Interact with data visualization elements, such as charts and graphs, to drill down into data 0% of 0 reviewers... Automatically create and distribute W-2/1099 tax forms to employees. 60.36% of 111 reviewers that rated this feature as important or highly important Automatically subtract garnishments from wages 33.33% of 6 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 42.86% of 42 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Bruno Peláez Senior Content Analyst BambooHR’s top-rated features work together to reduce manual HR tasks, improve employee access to information, and support compliance. The combination of self-service tools and centralized data helps teams operate with more clarity and fewer bottlenecks. Features 4.4 (3,055) 4.4 Based on 3,055 reviews ## Pricing Value for money 4.4 (2231) BambooHR does not publish fixed pricing online. For companies with 25 or fewer employees, pricing is a flat monthly rate starting at $250 per month. Larger teams pay per employee. Compared to the $14 average HR software budget, BambooHR’s cost may vary depending on plan and headcount. Free Trial [View pricing plan details](https://www.capterra.com/p/110968/BambooHR/pricing/) Core $10.00 Per User,Per Month It includes: - HR Data - Reporting - Hiring - Onboarding - Time-off Tracking - Benefits Tracking - Integrations Marketplace - Add-on options for Payroll, Benefits Administration, and Time Tracking Pro $17.00 Per User,Per Month It includes: - HR Data - Reporting - Hiring - Onboarding - Time-off Tracking - Benefits Tracking - Integrations Marketplace - Performance Management - Employee Experience - Employee Rewards - Employee Community - Add-on options for Payroll, Benefits Administration, and Time Tracking Elite $25.00 Per User,Per Month It includes: - HR Data - Reporting - Hiring - Onboarding - Time-off Tracking - Benefits Tracking - Integrations Marketplace - Performance Management - Employee Experience - Employee Rewards - Employee Community - Compensation Management - Custom Dashboards & Analytics - HR Benchmarks - Premium Services - BambooHR Marketplace - Add-on options for Payroll, Benefits Administration, and Time Tracking Value for money 4.4 (2,231) 4.4 Based on 2,231 reviews ## Integrations BambooHR connects with a wide range of tools for payroll, applicant tracking, benefits, and identity management. These integrations help unify HR workflows and reduce manual data entry. Popular integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[ Deel](https://www.capterra.com/p/205015/Deel/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Bruno Peláez Senior Content Analyst Connecting BambooHR with payroll, recruiting, and identity platforms helps your HR lead reduce duplicate entries, sync employee data faster, and maintain cleaner records across systems. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2325) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2,325) 4.5 Based on 2,325 reviews ## User reviews Overall rating 4.6 Based on 3,108 reviews Filter by rating 5(1984) 4(962) 3(129) 2(18) 1(15) Mentioned topic Sorted by most recent Hallye N. Client Administrator Accounting ### "Great for Onboarding & tracking" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 30, 2026 Highly recommend for simplicity and ease of use, but growing companies may find they outgrow it quickly, needing more flexibility and advanced reporting than the platform offers. Pros Excels at employee onboarding, time-off tracking, applicant tracking, performance reviews, and self-service HR — all in one clean, intuitive interface built for small to mid-sized businesses. Cons Limited mobile app functionality, rigid customization especially in performance management, and costs that rise with add-ons like time tracking and benefits. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Community Manager Real Estate ### "Positive Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 28, 2026 Overall, I’m very pleased with the software! It’s been a great addition to our resources and we continue to rely on it more and more. Pros It is very easy to use and navigate. We keep adding the use of more features of the software for our team and it’s been a great resource! Cons We use the system to track mileage and topics for 1:1s with our supervisors (among other things). I find it difficult to add mileage using the app and there is no way to even access the tab for 1:1s with my supervisor in the app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RV Rakhi V. QA Lead Information Technology and Services ### "Bamboo HR Review after using it for 4 years" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 27, 2026 My experience has been positive. It’s reliable, easy to navigate, and does a great job of keeping HR information and processes organized in one place. While there are a few areas that could be smoother—especially around deeper reporting and reducing clicks—it’s still a solid tool for day-to-day HR needs. Pros It is clean and straightforward BambooHR is for the basics—finding employee info, org details, and important documents is quick and not buried under too many menus. I also appreciate how it centralizes HR tasks (like time-off requests and approvals) so there’s less back-and-forth Cons Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you want without workarounds. Also, the user experience can feel slightly inconsistent depending on the section you’re in, so a few workflows take more clicks than expected. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Brad B. Finance HR Director Non-Profit Organization Management ### "Good to even better!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 22, 2026 They have great support and even when I have trouble it usually ends up with a good result. Overall, I'd say we are very happy with it. Pros They added some great features as far as their time sheet goes and tracking hours. The setup is still easy and support is great. Cons I still have a little trouble getting reports to report on what I want it to. Also, with all the upgrades, their pricing has gone up. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) We wanted more features than ADP had to offer including Employee Evaluations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Accounting Manager Transportation/Trucking/Railroad ### "Bamboo HR/Payroll" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 This software was easy to use. It was especially good when trying run a small retail business with only a few employees. I wouldn’t really say I had any cons with his software. I wouldn’t use it for a large company. Its more for small businesses. Pros This software was easy to use. It was especially good when trying run a small retail business with only a few employees. Cons I wouldn’t really say I had any cons with his software. I wouldn’t use it for a large company. Its more for small businesses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Timothy C. Owner Marketing and Advertising ### "The "Single Source of Truth" for our Growing Agency" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2026 My overall experience with BambooHR has been transformative, especially coming from a background of manual spreadsheets and fragmented PDFs. Transitioning to a unified platform has professionalized our internal operations and significantly reduced the administrative "ping-pong" that typically happens between HR and the rest of the team. In a fast-paced agency environment, having a "hired-to-retired" workflow that actually works is a massive relief. It has allowed us to scale our onboarding—sending out digital offer letters and new hire packets in minutes rather than hours—while keeping our employee data clean and compliant. While no software is perfect—the reporting engine can feel a bit rigid when you need hyper-specific, cross-tabular data—the trade-off for such an intuitive user interface is well worth it. It’s one of the few tools we use that requires almost zero training for new hires; they just "get it." Pros The interface is incredibly intuitive, requiring almost zero training for new hires. The "hired-to-retired" onboarding workflow is a massive time-saver, allowing us to send out digital offer letters and new hire packets in minutes. The mobile app is also a standout; our team actually uses it to request PTO and check the org chart, which keeps everyone connected in a hybrid environment, allowing us to better manage our small business. Customer support for the software has been minimal, as it does what it is supposed to do, but pleasant and easy when needed. The cost for this software seems well worth it, considering what is gained from it, and has significantly brought the business's HR costs down. Cons The reporting engine, while great for standard metrics like turnover and headcount, can feel a bit rigid if you need highly customized, cross-tabular data. Also, while the integrations are good, some advanced automation triggers (like specific notifications for custom fields) are more limited than I’d like. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reasons for choosing BambooHR All the features, price, and value provided by this product made it the best option. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Harshul S. Network Engineer Education Management ### "HR tool that works good for everyday tasks" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 8, 2026 Overall my experience has been good enough for day‑to‑day HR work. It’s not perfect but it does the job. Once you get used to where things are it’s pretty easy to use and keeps things organized. A few things could be smoother but nothing that stops you from getting work done. Pros I like that BambooHR keeps all the HR info in one spot it just makes things easier to manage. The layout is clean and not too confusing, so you can find stuff pretty quick Time off requests and basic employee details are super simple to handle without extra steps Cons Some features feel a bit limited, like you expect more options but they’re not there Reports take a while to figure out and sometimes don’t show exactly what you need Support is ok but sometimes you wait longer than you want for a reply Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Hr Manager Financial Services ### "BambooHR review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2026 Pros Value for money,the customer support is great,ease of use,job posting are seamless,management is seamless,communication is spot on Cons Pricing and quick customer support needs to be looked into,reporting needs to be granular and support needs to be done promptly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Cloe C. Directrice magasin Cosmetics ### "En résume, facile à utiliser " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 2, 2026 Nous utilisions avant un système RH dépassé avec une interface compliquée, tout le contraire de BambooHR. Pros Ce que j’aime le plus chez bamboo c’est que tout est facile : Facile à utiliser, des fonctionnalités faciles à prendre en main et son tableau de bord. Cons Il est vrai que BambooHR est très facile à prendre en main, mais l’intégration à certaines applications n'est pas aussi facile que d’autres. À HubSpot et Slack, c’est compliqué par rapport à la suite Microsoft. Switched from [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) Bamboo est plus facile, plus claire. Certes certaines intégrations ne sont simple mais c'est le mieux qu'on aurait pu choisir. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VC Vicente C. Quality Technician Automotive ### "Evaluating BambooHR" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 28, 2026 My overall experience with BambooHR has been moderate. It helps tracking employee's records, time off convenient. Pros What I liked most about BambooHR is how it simplifies managing employee and information in one place. I appreciate the intuitive interface which makes it easy to track time off and records. Cons What I liked least about BambooHR is the mobile functionality is limited compared to the desktop version. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/) ## FAQs BambooHR uses a per-employee, per-month pricing model for companies with more than 25 employees. Smaller teams pay a flat monthly rate. Pricing varies by plan and headcount. Yes. BambooHR Payroll integrates time tracking, time off, and benefits into a single system. It supports full-service tax filing and payroll reporting, helping teams reduce manual data entry and streamline pay runs. Absolutely. BambooHR allows customization of workflows, approvals, access levels, email alerts, tabs, fields, and company branding. Yes. BambooHR Benefits Administration helps manage onboarding elections, open enrollment, approvals, and reporting. It also includes automated carrier connections for U.S.-based employees. BambooHR integrates with over 120 third-party applications, including tools for payroll, recruiting, identity management, and more. No. BambooHR is HR software, not a professional employer organization (PEO). It does not provide outsourced HR staff but offers tools to help HR professionals manage people operations. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from BambooHR’s own online content in September 2025, including the product's website and its social media channels. ## Related reading ### [Capterra’s 2025 HR Software Trends: How Leading Organizations Transform Talent With Technology](https://www.capterra.com/resources/hr-software-trends-ai-talent-transformation/) Published July 24, 2025 by [Bruno Peláez](https://www.capterra.com/resources/author/bruno-pelaez/) and [Brian Westfall](https://www.capterra.com/resources/author/bwestfall/) ### [5 Top-Rated Payroll Software for HR](https://www.capterra.com/resources/payroll-software-for-hr/) Published October 3, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) ### [7 Top-Rated HR Project Management Software](https://www.capterra.com/resources/project-management-software-for-hr/) Published October 17, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Popular comparisons [Paylocity vs BambooHR](https://www.capterra.com/compare/86714-110968/WebPay-vs-BambooHR)[Rippling vs BambooHR](https://www.capterra.com/compare/110968-172127/BambooHR-vs-Rippling)[Connecteam vs BambooHR](https://www.capterra.com/compare/110968-153140/BambooHR-vs-Connecteam)[Paycor vs BambooHR](https://www.capterra.com/compare/110968-133745/BambooHR-vs-Paycor-Perform)[ADP Workforce Now vs BambooHR](https://www.capterra.com/compare/110968-155895/BambooHR-vs-WorkforceNow)[Workday HCM vs BambooHR](https://www.capterra.com/compare/66908-110968/Workday-HCM-vs-BambooHR)[Buk vs BambooHR](https://www.capterra.com/compare/110968-208706/BambooHR-vs-Buk)[Dayforce HCM vs BambooHR](https://www.capterra.com/compare/110968-205376/BambooHR-vs-Dayforce-HCM)[Paycom vs BambooHR](https://www.capterra.com/compare/110968-130949/BambooHR-vs-Paycom)[Deel vs BambooHR](https://www.capterra.com/compare/110968-205015/BambooHR-vs-Deel) [Access PeopleHR vs BambooHR](https://www.capterra.com/compare/110968-211952/BambooHR-vs-Access-People-HR-Software)[ADP Comprehensive Services vs BambooHR](https://www.capterra.com/compare/110968-175840/BambooHR-vs-ADP-Comprehensive-Services)[Personio vs BambooHR](https://www.capterra.com/compare/110968-158622/BambooHR-vs-Personio)[isolved vs BambooHR](https://www.capterra.com/compare/110968-164417/BambooHR-vs-iSolved)[Gusto vs BambooHR](https://www.capterra.com/compare/110968-131882/BambooHR-vs-Gusto)[Proliant vs BambooHR](https://www.capterra.com/compare/110968-187093/BambooHR-vs-Proliant)[ADP TotalSource vs BambooHR](https://www.capterra.com/compare/110968-113109/BambooHR-vs-ADP-TotalSource)[NEOGOV vs BambooHR](https://www.capterra.com/compare/110968-248680/BambooHR-vs-NEOGOV)[UKG Pro vs BambooHR](https://www.capterra.com/compare/480-110968/UKG-Pro-vs-BambooHR)[RUN Powered by ADP vs BambooHR](https://www.capterra.com/compare/110968-185859/BambooHR-vs-RUN)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)