# Compare BambooHR vs SurePayroll 2026 | Capterra > Unsure of what to choose? Check Capterra to compare BambooHR and SurePayroll based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/110968-225706/BambooHR-vs-SurePayroll --- # BambooHR vs SurePayroll Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BambooHRSurePayroll2/4 selected [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,434)](https://www.capterra.com/p/110968/BambooHR/reviews/) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (306)](https://www.capterra.com/p/225706/SurePayroll/reviews/) [## BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.6 (3,434)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting Price $10.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [3,434 reviews](#user-reviews) Positive 3,273 Neutral 127 Negative 34 [## SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (306)](https://www.capterra.com/p/225706/SurePayroll/reviews/) Starting Price $20.00/month Value-for-Money 4.2 Functionality 4.1 Ease of Use 4.2 Customer Service 4 Reviews Sentiment SA Based on [306 reviews](#user-reviews) Positive 242 Neutral 18 Negative 46 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 35,354 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Payroll Management 4.3 Direct Deposit 4.8 Tax Compliance 4.4 W-2 Preparation 4.6 Payroll Reporting 4.6 81%Fit High performer Feature ratings Payroll Management 4.3 Direct Deposit 4.8 Tax Compliance 4.3 W-2 Preparation 4.8 Payroll Reporting 4.6 User satisfaction User satisfaction 4.6 User reviews[3,434](https://www.capterra.com/p/110968/BambooHR/reviews/) Ease of use 4.7 Functionality 4.4 Value for money 4.5 Customer support 4.5 User satisfaction 4.2 User reviews[306](https://www.capterra.com/p/225706/SurePayroll/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.2 Customer support 4.0 Price starts from Price starts from $10Per User, Per Month - Free version - Free trial Price starts from $20Flat Rate, Per Month - Free version - Free trial Best for Best for BambooHR centralizes employee, payroll, time, and benefits data, ensuring accuracy, security, and seamless coordination for peace of mind. Best for SurePayroll is designed for small businesses and households, including nanny employers, home-based professionals, caregivers, tutors, and accountants. ## User reviews Pros & cons Timothy C. Owner > "It has allowed us to scale our onboarding—sending out digital offer letters and new hire packets in minutes rather than hours—while keeping our employee data clean and compliant. While..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7112253) JW Joe W. Assistant Project Manager > "I wish there were a way to bulk add time sheet information across multiple days. Since I'm salaried and my hours are typically allocated across however many jobs I'm involved in, it..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135634) ZL Zhiqing L. Performance Marketing Analyst > "It has improved operational efficiency by reducing manual work and keeping information organized in one place. While there are some limitations with advanced reporting and customization,..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920) LI Lola I. RPF Analyst > "The process for editing and adding schedules needs to be changed or made easier; sometimes it freezes, and for example, adding night hours is more tedious for some of us who work at..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135368) DL Danisha L. Supply Chain Specialist. > "It streamlines processes like employee records, time-off tracking, and onboarding, making day-to-day HR operations much smoother and more organized." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150570) CG Carina G. PA-C > "One of the downsides of BambooHR was that some features felt limited in terms of customization, especially when trying to tailor reports or workflows to specific organizational needs." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753) MG McKenna G. Marketing Manager > "From files and documentation to job postings and payroll, it holds all the necessary functions of an HR platform and it's scalable for what we need as a growing company." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151486) VR Verified Reviewer Community Manager > "I find it difficult to add mileage using the app and there is no way to even access the tab for 1:1s with my supervisor in the app." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120432) KF Kyle F. Security Specialist > "Features like payroll processing, employee communication, and job posting are all seamlessly integrated, which saves time and reduces the need for multiple systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920) SAS Seyed Ahmad S. Android Developer > "Reporting can be basic, some workflows feel rigid, and the applicant tracking system can feel too lightweight if you do a lot of recruiting." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610) OO Onyekachukwu O. Senior Technical Advisor > "Features like leave management, employee records, onboarding, and document storage made day-to-day requests and task from Human resource much easier to handle." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151844) RV Rakhi V. QA Lead > "Some areas feel a bit limited once you need more detail—like- reporting or pulling specific insights can require extra steps or doesn’t always give the exact view you want without..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) BP Blake P. Ops Support > "It is a fantastic, reliable core HR system that is perfectly suited for small to medium-sized businesses. While it might lack some of the heavy, enterprise-level customizations, it..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148280) SJ Sarah J. Information and Technology Specialist > "For me, the limit of 10 item breakdowns per project goal sometimes cause an issue and I have to do multiple goals for the same projects because I run out of boxes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) KF Kyle F. Security Specialist > "The platform delivers consistent value across all key areas—payroll is reliable and straightforward, communication tools help keep everyone aligned, and the job posting features make..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135920) LR Lakan R. RevOps > "despite the decent UI, some buttons are confusing to use. or lack actual functionality for example you have a button to click to request time off, but when you click it a pop up comes up..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152099) MC Mark C. Senior SRE > "Tracking Leaves and company employee details whether they are working or who is on off on a given day has become very simple and it also great to verify other job info and perfonal info..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137742) SB Shivam B. Intern > "This means that every time I revisit the section, I have to manually change or clear the filters again, which can be slightly inconvenient during regular use." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134898) SS SHUBHAM S. ENGINER > "It simplifies HR tasks such as attendance tracking, leave management, employee records, and performance monitoring." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153183) LW Louie W. Project Coordinator > "Additionally, certain advanced functionalities, such as reporting and integrations, can be somewhat basic compared to more robust HR systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135422) MM Marvin M. Maintenance Manager > "What I like most about BambooHR is how easy it makes communicating with candidates. When we post a job opening, the system allows me to reach out to multiple candidates efficiently,..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151189) SS Sweta S. Global People and Talent Manager > "Reporting tools have some limitations when it comes to performance reports not being able to run when we customize our questions." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7162242) MM Monneth M. Senior Production Accountant > "It provides excellent value for money by combining several HR functions—applicant tracking, onboarding, and record-keeping—into one seamless package." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151331) MS Michael S. Financial Planner > "Getting new starters through the document signing and profile setup steps sometimes requires more back-and-forth than it should, and the process isn't always intuitive for employees who..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148797) PK Pramod K. Analytics Lead > "It is a world-class system for centralizing employee data, boosting company morale, and taking the administrative headache out of HR." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152977) NK Naveen K. VP of Technology and Data > "Limited customization, basic reporting for complex needs, and integrations can feel restricted at scale" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135317) SM Sathwika M. SDET > "The onboarding process is smooth, and features like employee data management, leave tracking, and performance management are well integrated." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135732) VV Vigneshwar V. Data Analyst > "One drawback of BambooHR is that some advanced features and customizations are limited compared to more complex HR systems." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500) MS Michael S. Financial Planner > "Onboarding new employees is straightforward, and the self-service features mean staff can update their own details, request leave, and access documents without needing to contact HR..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7148797) SdaE Sait doğan E. content manager > "They charge per employee per month, and it gets expensive quickly, especially when you start adding Payroll and Performance as separate modules." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137567) DA Denisse A. Operations Admin > "Bamboo provides easy access to personal information, it facilitates payroll documents in case the consumer needs to print or update any information." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153251) VV Vigneshwar V. Data Analyst > "Reporting can feel a bit restrictive for deeper analytics, and certain integrations require additional setup or third-party tools." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135500) ZL Zhiqing L. Performance Marketing Analyst > "The system is intuitive, making onboarding, leave management, and performance tracking much more efficient for both HR teams and employees." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920) KF Kevyn F. Software Developer > "I don’t really like that some features are limited in the basic plans and pricing is not transparent, which can make it harder to evaluate the full cost upfront." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140875) GP Gonzalo P. Data Analyst > "The interface is clear, so it is simple to find employee information, request time off, check documents, and manage basic HR tasks without needing much explanation." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150929) Denis M. Recruiter > "Add the random server outages into the mix, and you get a tool that often creates more work instead of saving time" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515) OO Onyekachukwu O. Senior Technical Advisor > "It helped simplify HR processes, improve staff record management, and reduce the amount of manual follow-up required for routine tasks." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151844) Lizette V. Inventory and Rebate Accountant > "There were times when I couldn’t access the system or had to wait and try logging in again later, which was frustrating, especially when I needed quick access to information or to..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7144925) AP Andre P. cloud engineer > "The employee self-service portal is excellent; staff can request time off, update personal information, and access pay stubs without HR involvement." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7147544) LW Lindsey W. Data Technician > "Sometime the screen will lag or the screen will just constantly spin with a blank white page when Bamboo is down or doing an update." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136113) AC Amber C. Procurement Manager > "Onboarding/Hiring is streamlined, as well as posting job ads and reviewing resumes directly from BambooHR makes business operations less stressful!" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150671) ZL Zhiqing L. Performance Marketing Analyst > "Reporting customization can sometimes feel restrictive, especially when generating highly specific analytics or cross-functional reports." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150920) MG Mar G. Data Manager > "it's a complete, agile, fast and secure interface for managing all HR aspects of a company, in my opinion as an empleoyee." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136946) JH Jinkyung H. Accounting Specialist > "The clock-in/clock-out interface feels cluttered, and the total hours worked does not reflect lunch time correctly." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150545) MnC Mónica C. Data Services Associate > "It shows my job position, payroll, has the section of customer support which is important, I do think is worth the money and it's good to improve communication between teams." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7157665) RV Rakhi V. QA Lead > "Also, the user experience can feel slightly inconsistent depending on the section you’re in, so a few workflows take more clicks than expected." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) MM Monneth M. Senior Production Accountant > "It has effectively centralized all our employee data into a single "source of truth," significantly reducing the time spent on manual administrative tasks." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151331) CA Cole A. Technician > "Sometimes slow causing issues with punch times, has intermittent issues with the time punch button not registering" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151084) EO Emilio O. Data Service Associated > "BambooHR is widely praised for its highly intuitive interface and comprehensive suite of features, making it an excellent all-in-one solution for small to medium-sized businesses." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7149752) Fergus C. Graphic Designer > "The way that employee holidays are kept track of in BambooHR is not clean at all and should be displayed more clearly and simply." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7138895) SAS Seyed Ahmad S. Android Developer > "It worked especially well for streamlining HR processes and improving visibility for both managers and employees. While there are some limitations in customization and reporting, overall..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137610) RL Richard L. Marketing Lead > "I would say the only thing was the inability to do anything in day of liew from personal events like working on days on public holidays for example" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134925) JM Joshua M. Project Field Assistant > "It makes employee management, onboarding, time-off tracking, and document storage very simple and efficient." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152807) Craig T. Director of Marketing > "Often its simplicity is its downfall, I want better comparative features for judging candidates and resumes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7084331) MM Marco M. Agent-CSR-Not Owner of Company > "The platform simplifies many HR processes, from onboarding to time-off tracking, making daily tasks easier to manage." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137937) ADC A.D. C. Special Projects Manager > "I've had issues in the past with it not syncing up to make the established withdrawals for my 401(k)." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151269) SS Swaminathan S. HR Coordinator > "Its user-friendly design makes it accessible for both HR teams and employees, resulting in increased efficiency and a better employee experience." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7166517) Quang H. UX Manager > "Some advanced features require additional cost, and the mobile app occasionally has performance issues." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7135757) KH Karissa H. QMHS Case Manager > "It excels at simplifying HR processes and improving organization, though it may require additional tools as a company scales or needs more advanced functionality." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7137263) EP Erika P. HR Manager > "However, we grew so much in size, that BambooHR could no longer support us the way we needed, and we found ourself doing a lot of manual processes on our own." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7087436) AD Amit D. Senior Technical Writer > "The automation features save a lot of time, and the self-service portal allows employees to access their information easily." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7153059) CG Carina G. PA-C > "Additionally, certain integrations with other systems were not as seamless as expected, which occasionally led to extra manual work." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134753) RV Rakhi V. QA Lead > "It’s reliable, easy to navigate, and does a great job of keeping HR information and processes organized in one place. While there are a few areas that could be smoother—especially around..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7120028) AD Andres D. Bid Manager > "It lacks the heavy-duty power that massive enterprises need for deep organizational scaling." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134457) KC Kiara C. Customer Support Specialist > "It’s also really helpful having everything centralised in one platform, especially while working remotely, as it makes communication and accessing HR resources much more convenient." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152344) AV Ashley V. Senior Accountant > "That I can't see terminated employee information. If I need to go back to find terminated employee information, I can't do that." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134377) DP Destiny P. Host Home Coordinator > "I also like the desktop version where it shows my company's newest employees, anniversaries, and birthdays." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150907) Denis M. Recruiter > "The whole service just crashes and goes down for a few hours at least a couple of times a month, leaving the HR team completely stuck." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140515) SJ Sarah J. Information and Technology Specialist > "I am also a huge fan of the Goals section where I can add projects and breakdowns of what benchmarks need hitting and when." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134684) JW Jamalleh W. Human Resources > "There is a lack of follow through with tickets, poas on file get lost and the onus is on the employer to get it, and lastly there is no tracking of tickets with a unique identifier for..." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___6817719) TM Tyra M. customer support agent > "The interface is clean and intuitive, which helps reduce training time and makes it simple for both HR teams and employees to navigate." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7151115) CR Caleb R. Director of Sales development > "Some of the manager and admin tools can be difficult to locate and navigate efficiently from a user perspective." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7134336) BO Brooke O. Therapist > "I also have an eye for visual aestehtics, so I appreciate the layout and the color pairings within the platform." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150577) TC Taina C. Customer Services Representative Operations PreSales > "The main limitation I’ve noticed is around visibility after submitting items for management approval." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140637) MR Mateo R. Head of Design > "Having a quick look dashboard to manage everything from a single space makes my time at BambooHR as seamless as possible." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7140119) MM Maya M. Student COO > "Even though the software is great, it’s pretty expensive, so it might not be the best value for money for a tiny startup or a team on a super tight budget." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7136288) CG Courtney G. Technical Support > "I like that there is more customization options and you can view like a snapshot of all the important information on the home screen." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7150630) RN Rebekah N. Admissions Coordinator > "I struggle to find notifications. When I get sent paperwork to sign, it's really difficult to find." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7145244) NS Natalia S. Account Executive > "I've been using it for 2 years now at my current job and I love it, I can see how many PTO I have, what are my upcoming days off, documents, etc" [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7145265) YQ Yesenia Q. Loan Processor > "Sometimes I'm unable to clock in, the system tends to go down sometimes, but its not a big deal, It only happens sometimes." [See full review](https://www.capterra.com/p/110968/BambooHR/#Capterra___7152791) [View Reviews](https://www.capterra.com/p/110968/BambooHR/reviews/) SA Suman A. Owner,Bookkeeper,Tax Preparer > "Automated tax filing saves a lot of time, and the customer support team is responsive and helpful." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7163528) SA Suman A. Owner,Bookkeeper,Tax Preparer > "The interface can feel a bit dated, and navigation takes some getting used to." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7163528) JA JANINE A. Business Owner > "SurePayroll makes payroll and managing employees a breeze!" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403) AH Allison H. Operations Manager and HR > "Also - I have not tried this in a while, but if you would like to pay a 1099 contractor via direct deposit,..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054) JA JANINE A. Business Owner > "The customer support is stellar compared to other companies I have worked with, not to mention it being a..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403) RK Robert K. Manager > "The CSR tried to get us to extend to the end of the year, gaslighting us by stating we wouldn't get year..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) TK Terri K. Owner > "I changed the payroll service company to QUICKBOOKS/Intuit, the best company, with no hassle." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6810967) JL Josephine L. Regional Manager > "We asked about adding time tracking and never received the steps for how to get it up and running at our..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6664531) KF Kennedy F. Speech Language Pathologist > "I like that I get notifications easily to by email when I am being paid." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) RK Robert K. Manager > "They filed unemployment insurance with the wrong state agency, even though the other taxes were filed with..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) JKA Ja Keya A. Manager > "The fact that they help with tax filling is definitely a plus." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421) RK Robert K. Manager > "They don't listen to your issue, constantly talk over you and interrupt, and then drop your call if you..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) KF Kennedy F. Speech Language Pathologist > "I also love the simplicity of checking my paystubs." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) RD Robert D. Sports Director > "It wasn't the easiest system to use when it can to paying employees. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719) KF Katie F. Owner > "The process to submitting payroll is quick and simple." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318) RD Robert D. Sports Director > "The customer service wasn't the best either." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719) JP Joseph P. Principal > "There are tons of features that I don't even use but it could handle much larger and complex organizations..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) JKA Ja Keya A. Manager > "The customer service took a long time to reply" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421) AH Allison H. Operations Manager and HR > "They provide good support!" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054) BG Brad G. Network Administrator > "Being a one person LLC company I only pay myself 1 time a year, so the cost is pretty expensive for paying..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135646) KF Kennedy F. Speech Language Pathologist > "Everything is listed in a way that is easy to understand." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) JQ Jorge Q. Owner > "Disappointing, not a full-service provider, nickel and dime you." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6705713) JC Jean C. Owner > "This service I can provide using SURE payroll platform without breaking the client's bank." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501) RK Robert K. Manager > "They did not want us to cancel." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) KF Katie F. Owner > "I am very pleased with SurePayroll because it is user friendly." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318) WR Wayne R. CEO > "I found that I did not need it after one month and tried to cancel it but found several months later that I..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6112998) SK Soyeon K. CEO > "When I was not sure which option was right for me the customer support was super helpful in making decisions" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6132703) VR Verified Reviewer CEO > "I used Surepayroll in 2022 and recently heard from the IRS that Surepayroll hasn't submitted my tax..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___6159564) SK Sugi K. vocational rehabilitation couselor > "I liked the promotion regarding getting free first month but there after, rates went up and up." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013) MS Maria S. COO > "I did all the address changes with the govt and it never showed up." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123493) SN Shawn N. Operations Manager > "It also helps that we very rarely need any customer service assistance." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394) DC David C. Admin > "My employees have said that the self service portal was difficult to navigate." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123606) MB Mark B. Owner > "It only takes 5 minutes/week to process payroll, super easy" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6126458) AS Acea S. Owner > "They will say if you close the account you will not be charged every month but they still do. If there are..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690) JC Jean C. Owner > "The pricing is important to a small business and I like the low monthly cost. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501) SK Sugi K. vocational rehabilitation couselor > "A little frustrated with getting transferred from one customer service rep to another." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013) MD Maria D. Treasurer > "He has always (the 2 times I needed help over the last 15 months) solved my issue on the first contact." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135456) RF Robert F. Agent > "Ask for referrals way too much." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6130714) RA Rebekah A. Owner > "The dashboard offers a wide range of useful information. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113097) LW Laura W. Owner > "Least 40 characters to finish this review so this is what I think is dumb." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6169712) MO Matthew O. Household Employer > "Very helpful customer success team that called and walked me through the entire setup." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123499) Tiffani Z. Director Of Operations > "We miss typed a tax ID number when we originally set up our program and the amount of numbers was even..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3148668) DM Dylan M. Owner > "Most affordable, simple solution in an overcrowded, expensive industry" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140678) CH Carol H. CEO > "Not extremely user friendly for someone who is not always in front of the computer." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135619) BJ Benjamin J. Chief Operations Officer > "It has been an affordable and highly functional resource for us." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700) RR Raymundo R. IT Manager > "Perhaps sometimes the logging-in procedure was a bit hard due to the security authentication feature." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458) SN Shawn N. Operations Manager > "SurePayroll was exactly what our operation was looking for: Ease, Simplicity and Functional." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394) TS Tom S. Owner > "Not easy to setup sick pay for NJ. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136018) JC Joan C. Bookkeeper > "I like it is simple, I can have direct deposit, I can get clear reports and tax compliance. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3886348) SP Scott P. CEO > "Support hold times are 90 minutes plus and I have had to talk to about 7 different people to try and get..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3590579) JD Jackson D. The Dude > "Love the ease of use and the tax prep is done for me." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135947) JO Jacob O. President > "I wouldn't use this company if they were the last company on the planet that offered payroll services." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421) SM Silvia M. Owner > "It was a good experience; I had no issues with the payroll or paying the tax." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916) VR Verified Reviewer Owner > "A customer service rep told me that they didn't build this into the software, my browser offers it, except..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536) JP Joseph P. Principal > "sensitive content hidden\] was extremely helpful in getting everything set up for my client." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) JL Josh L. Owner > "I called their support, waited on the phone for over an hour (it was during peak season but still)." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3700972) TB Todd B. Owner Psychotherapist > "I appreciate never having to worry about payroll." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278) VR Verified Reviewer Owner > "Customer service says they will escalate, and a week later I receive an email that says the exact same..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536) AG Alberta G. Office Manager > "I like the ease of processing our payroll." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113002) JO Jacob O. President > "They couldn't care less about customers that desire to cancel." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421) RM Roy M. Nanny > "The team was very helpful in configuring things the right way. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136845) DM Debra M. President > "The software is fine and user-friendly, but if you ever need customer service, you can count on a 45 minute..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2762223) RR Raymundo R. IT Manager > "Overall Surepay provided all the necessary platforms and features that will suffice for smaller companies." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458) AS Acea S. Owner > "The customer care people will lie." [See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690) JP Joseph P. Principal > "I'm extremely happy with my choice for payroll." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) KC Kristen C. Accountant > "Customer service is needed too frequently and over the last two years, customer service has gone downhill. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3428174) CB Charlotte B. Business Manager > "The set up process is easier than some because there is a dedicated person who helps you set up a company..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4813359) VR Verified Reviewer Office Manager > "You call back and you're placed back in line (now "wait time of over 45 minutes"). " [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3324743) SM Silvia M. Owner > "It was a great experience working with \[sensitive content hidden\], he offers excellent customer service." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916) BW Betsy W. media > "I'm writing this review because I'm stuck on hold with them now, waiting miserably for a rep to tell me..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936) KN Kendrick N. CFO > "wonderful, i recommend any startup small business to use this service" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6079471) DV Donna V. President > "I got locked out of my account and tried reaching someone for 2 days." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3356871) AL Andrew L. Realtor Owner > "Ease of use / \[sensitive content hidden\] the sales rep was very helpful" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6125187) MH Michelle H. MD > "I finally did sign up and then had problem after problem including them not filing my last quarter taxes..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2243348) TB Todd B. Owner Psychotherapist > "It is also very affordable." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278) AM Amy M. Business Manager > "We need to change the weekly payday but I can't find the right setting to make it default to the day I want." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2549808) AE Alan E. Broker Owner > "Portal is easy to use." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123641) BW Betsy W. media > "SurePayroll personnel made me feel helpless, confused, and hung out to dry" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936) TP Tricia P. CEO > "It is super easy to use." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136020) WB Walter B. administrator > "SurePayroll handles government interactions very poorly, and communicates with its clients about these..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2746929) [View Reviews](https://www.capterra.com/p/225706/SurePayroll/reviews/) ## User interface 4.59 (3,434) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/) 4.16 (306) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important BambooHR Top features 29/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment - Workflow Automation [See all features](https://www.capterra.com/p/110968/BambooHR/#features) SurePayroll 23/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment - Workflow Automation [See all features](https://www.capterra.com/p/225706/SurePayroll/#features) ### Recognition BambooHR is recognized as a top-rated tool in 5 Capterra Shortlist reports SurePayroll is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support BambooHR Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SurePayroll Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BambooHR - By BambooHR - Located in United States - Founded in 2008 SurePayroll - By Paychex - Located in United States - Founded in 1971 ## Popular Comparisons [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,434)](https://www.capterra.com/p/110968/BambooHR/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,846)](https://www.capterra.com/p/86714/WebPay/reviews/) $10/month Price Contact vendor for pricing 4.4 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-110968/WebPay-vs-BambooHR) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.16 (306)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,284)](https://www.capterra.com/p/205015/Deel/reviews/) $20/month Price $5/month 4.1 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/205015-225706/Deel-vs-SurePayroll) [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,434)](https://www.capterra.com/p/110968/BambooHR/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,818)](https://www.capterra.com/p/172127/Rippling/reviews/) $10/month Price $8/month 4.4 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/110968-172127/BambooHR-vs-Rippling) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.16 (306)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,818)](https://www.capterra.com/p/172127/Rippling/reviews/) $20/month Price $8/month 4.1 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-225706/Rippling-vs-SurePayroll) [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,434)](https://www.capterra.com/p/110968/BambooHR/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,270)](https://www.capterra.com/p/153140/Connecteam/reviews/) $10/month Price $29/month 4.4 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-153140/BambooHR-vs-Connecteam) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.16 (306)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,431)](https://www.capterra.com/p/185859/RUN/reviews/) $20/month Price Contact vendor for pricing 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/185859-225706/RUN-vs-SurePayroll) [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,434)](https://www.capterra.com/p/110968/BambooHR/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,281)](https://www.capterra.com/p/130949/Paycom/reviews/) $10/month Price Contact vendor for pricing 4.4 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/110968-130949/BambooHR-vs-Paycom) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.16 (306)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,846)](https://www.capterra.com/p/86714/WebPay/reviews/) $20/month Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-225706/WebPay-vs-SurePayroll) [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,434)](https://www.capterra.com/p/110968/BambooHR/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,052)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) $10/month Price Contact vendor for pricing 4.4 Features 4.2 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/110968-133745/BambooHR-vs-Paycor-Perform) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.16 (306)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,219)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $20/month Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-225706/WorkforceNow-vs-SurePayroll) [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,434)](https://www.capterra.com/p/110968/BambooHR/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,219)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $10/month Price Contact vendor for pricing 4.4 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/110968-155895/BambooHR-vs-WorkforceNow) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.16 (306)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) $20/month Price $17/month 4.1 Features 4.7 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-225706/Patriot-Software-vs-SurePayroll)