# Compare Bonterra Network for Good vs GiveSmart 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bonterra Network for Good and GiveSmart based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/111128-130794/Bonterra-Guided-Fundraising-vs-GiveSmart

---

# Bonterra Network for Good vs GiveSmart Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bonterra Network for GoodGiveSmart2/4 selected

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.6 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.5 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/)

[## Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.6 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

mp

Based on [935 reviews](#user-reviews)

Positive

858

Neutral

43

Negative

34

[## GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[4.5 (203)](https://www.capterra.com/p/130794/GiveSmart/reviews/)

Starting Price

$3000.00/year

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

ST

Based on [203 reviews](#user-reviews)

Positive

188

Neutral

9

Negative

6

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,219 reviews from fundraising software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

High performer

Feature ratings

Credit Card Processing

4.6

Payment Processing

4.5

Electronic Payments

4.7

Donor Management

4.7

Contribution Tracking

4.8

75%Fit

Not enough reviews

Feature ratings

Credit Card Processing

4.0

Payment Processing

4.0

Electronic Payments

3.3

Donor Management

4.0

Contribution Tracking

4.5

User satisfaction

User satisfaction

4.6

User reviews[935](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.6

User satisfaction

4.5

User reviews[203](https://www.capterra.com/p/130794/GiveSmart/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$3000Per Year

-   Free version
-   Free trial

Best for

Best for

Bonterra Network for Good helps small and growing nonprofits build strong donor relationships that advance their missions with simple, smart fundraising software.

Best for

Nonprofits, Schools, Universities, Hospitals, 501(c)3

## User reviews

Pros & cons

MP

Michelle P.

Chief Dev Officer

> "Being able to create email campaigns, segment donor lists, and track engagement within the same system saves significant time."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7057159)

MW

Maria W.

Grant writer

> "I also find that it is challenging that we receive the checks and have to process them and then enter everything manually versus there being..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053715)

SW

Scott W.

Executive Director

> "We love the integration of donor management, online donation platform, being able to have many fundraising pages for our many different..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6790054)

CR

Courtney R.

Development Manager

> "I wish there were more features in donor records like event history and address/phone history. If you want these additional details, you must..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053702)

JM

Joshua M.

Development Director

> "All of our campaigns from donations, email, text, fundraising, events, auctions, and live streams are all under one dashboard which makes..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6443732)

LC

Louis C.

President and Founder

> "I feel that increasing the yearly membership at 501 contacts is too low and forces me to delete contacts each year."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053800)

ML

Mary L.

Executive Director

> "Using Bonterra transformed our lists of names on paper into a tool that allows us to track gifts and other information from our donors easily. "

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6622108)

RM

Robin M.

Executive Director

> "The email and contact components of the system failed in mid-November, a massive blow to my year-end work."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046)

KD

Ken D.

CFO

> "We bought the import support and our assigned support person was wonderful, working with us and advising us at every step for a successful..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053001)

Diane S.

Chief Development Officer

> "Even though we communicated well in advance of our renewal that we were facing problems and might need to transition off their platform, they..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669)

NB

Nadia B.

Community Wellness Coordinator

> "It seems to be a great fit for many purposes (newsletters, email blasts, fundraising, etc.)"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053774)

MW

Maria W.

Grant writer

> "I just don't know the system as well as I could and it's hard for me to understand what benefits there might be beyond documentation so far."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053715)

MF

Martha F.

Executive Director

> "First year I had a promotional rate and money-back guarantee, which helped me get over sticker shock."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053751)

AS

Ashiya S.

Executive Director

> "The newsletter interface can sometimes be difficult to work with."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7067899)

TS

Teresa S.

Library Director

> "This has given us the opportunity to organize our donors all in one place, communicate more easily and stay connected."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6786449)

JK

Jennifer K.

Resource Development Manager

> "Some donors see the verification email for donations over 10,000 as a scam or spam and say it would be better if the email came from the..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6758722)

AB

Angela B.

Founder, Executive Director

> "We have now moved from the infant stage of development to a more mature stage where we have been able to utilize our NFG data to learn more..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6755957)

Diane S.

Chief Development Officer

> "Our experience with Bonterra/ Network for Good has been incredibly damaging to our organization along with so much frustration. Since the..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669)

MB

Melissa B.

Director of Marketing and Development

> "We set appointments, had really friendly and non-judgmental space where we could brainstorm and learn new skills."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6784745)

YB

Yazud B.

Development Assistant

> "The Donation Page format is not as customizable & there’s not of a lot of report flexibility."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6444971)

TN

Teisha N.

Administrator

> "Having the templates, and weekly training sessions to make us more productive in operating a non-profit organization."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6836415)

CC

Carolyn C.

Fundraising Coordinator

> "In general you can't do global changes and the options for custom fields are not robust."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6511489)

TS

Teresa S.

Library Director

> "With all our donors in one spot, it is easy to communicate with patrons in this vital time of change as we embark on a new library."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6786449)

Diane S.

Chief Development Officer

> "Bonterra/ NFG was unwilling to offer flexibility on our contract terms, and even though we were actively working to transition to another..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669)

ML

Mary L.

Executive Director

> "I was afraid of all the work that using Bonterra would entail, but it wasn't hard. And now we have tools to manage our interactions with donors,..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6622108)

BG

Brandon G.

Executive Director

> "No customer support exists its and when you open an email ticket you get a generic response with no resolution."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226)

Emily A.

Foundation Liaison

> "We also love how easily it tracks our donor info and sponsorship info,"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6837314)

MB

Melissa B.

Director of Marketing and Development

> "The product itself has limitations or additional cost, which can be frustrating."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6784745)

PV

Paul V.

Executive Director

> "On the other side when it comes to fundraising , it is an extremely easy tool to create very specific fundraising buckets that you can use to..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6609895)

EH

Emily H.

Program Director

> "I did not like that the customizable email templates were a bit hard to use and could use an update. Since Network for Good was bought by..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6156827)

AC

Amie C.

Director of Development

> "I also like the different avenues of training that they offer."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7050808)

BG

Brandon G.

Executive Director

> "Rather than engaging with their customers, they’re taking the easy way out—silencing complaints instead of fixing their service."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226)

TW

Tambra W.

Executive Director

> "Highly effective donor management program that meets and exceeds all of our alumni management needs."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6301145)

GC

Gale C.

Assistant

> "Also, not allowing us to filter by our external ID that we consistently used meant many duplicates due to some differences and a system with..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4922582)

VB

Valerie B.

Program Director

> "When I first obtain NFG services I was met by a friendly staff and the experts were able to help me navigate through work processes."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6444336)

BG

Brandon G.

Executive Director

> "Instead of resolving our issue or offering a real solution, the company canceled our account without our consent."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226)

DD

Doug D.

President & CEO

> "This product integrates well with our systems and allows us to track donations, provide reports to specific donors. "

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5022218)

Diane S.

Chief Development Officer

> "Our experience has been a sad lesson of lost trust, poor communication, and inadequate customer support."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669)

DAC

Debra A C.

Acting Executive Director

> "The software is efficient for accuracy in transferring financial data, timeliness of donation management and for sending email blasts..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5022958)

JB

Jessica B.

Program Manager

> "Lacks social media integration for emails, which is a feature that was actually mentioned in our demo, but does not actually exist."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169097)

EL

Elizabeth L.

Board Member and Volunteer

> "Our relationship with NfG has made the whole process of managing donor communications, tracking giving patterns, and monitoring financial..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169123)

MD

Michael D.

Finance Assistant

> "Reporting is sometimes awkward and not very intuitive."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6321146)

RM

Robin M.

Executive Director

> "I love the dashboard and its information presentation."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046)

BG

Brandon G.

Executive Director

> "There was zero accountability and no attempt to genuinely assist us."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226)

RM

Robin M.

Executive Director

> "I learned how to become a great nonprofit fundraiser through their coach."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046)

SA

Sandra A.

Chair

> "I don;t like always being prompted to use the more expensive options."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6304643)

AP

Anne P.

Board Secretry

> "This is a good software program that lets you set up campaigns, easily track results, communicate with donors, and download information from..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6157034)

JH

Janet H.

President Founder

> "The fundraising consultant wasn't as helpful as I would have hoped."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6618479)

EH

Emily H.

Program Director

> "I liked the amount of instant support I got from their team whenever I had questions, the ease of tracking donations and new contacts, and their..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6156827)

CH

Corinne H.

Chief Development Officer

> "Also, way, way too many emails."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6294632)

NO

Natalie O.

Executive Director

> "We also love the "mail out" feature that allows us to print giving statements, thank you letters, labels, and more."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169201)

AJ

Abby J.

Outreach Coordinator

> "I do not like that creating an event/campaign sometimes does not allow for certain things that I want to include."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169140)

MB

Melissa B.

Director of Marketing and Development

> "I definitely feel much more confident in creating and working towards my fundraising goals."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6784745)

ET

Erin T.

Director of Finance and Administration

> "I have found the reporting for donation disbursements to be a bit lackluster."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6160965)

MB

Michelle B.

Operations and Finance Specialist

> "It has taught me more about the destination of donations, the ways to make them, their effectiveness."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6580834)

LA

Lizzy A.

Development Coordinator

> "Only complain was that we had to mainly set up our direct deposit, which was a bit of a pain."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4936003)

MD

Michael D.

Finance Assistant

> "We like the full integration of donation tracking."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6321146)

ET

Erin T.

Director of Finance and Administration

> "I am not sure if this is user error or if the system can enhance and improve their reporting."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6160965)

JA

Jason A.

Chief Advancement Officer

> "I have been a customer since 2016 and have brought BGF to two nonprofits and have recommended to several colleagues who were looking for an..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6427842)

RB

Rebecca B.

Chief Development Officer

> "Customer Service can be hard to reach and sometimes unable to assist with questions and issues."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5015040)

PV

Paul V.

Executive Director

> "Anytime we need help we can reach a real person and solve the problem, and the program has remained user friendly through the years"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6609895)

CC

Carolyn C.

Fundraising Coordinator

> "poor customer service"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6511489)

JG

Janet G.

Executive Director

> "provided a professional platform to bring our small-but-mighty organization to a new and exciting level."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6301218)

JH

Joseph H.

Vice President of Hogfarmers Charitable Foundation

> "Some add ons are a little pricey for a charity our size"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4930690)

HG

Haley G.

Development Manager

> "We have used Network for Good for the last couple of years and it has made fundraising simple for our organization!"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6301147)

DB

Donna B.

Fundraising Chair

> "The annual cost of the program is difficult for a small nonprofit."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6156989)

WS

Wendy S.

Director of Development

> "I like how streamlined it is, that all the functionality is connected and included in the price as opposed to using several third party..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5023498)

KA

Kierstin A.

Donor Relations Director

> "The last thing I will mention is that I receive a lot of automated emails from multiple people on their team and it becomes a bit overwhelming..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3657787)

CR

Courtney R.

Development Manager

> "It is so nice how easy and quick it is to get help whenever I need it."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053702)

BG

Brenda G.

Executive Director

> "Don't like that you can move the donation box to more places on the screen - it covers the best part of the picture often!"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3606103)

KD

Ken D.

CFO

> "The system is easy to use and works great."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053001)

PB

Pam B.

Executive Director

> "Overall, I liked the program, but will not be renewing after the first year because it did not have the "depth" that I needed. "

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4949086)

MW

Maria W.

Grant writer

> "I'm really valuing how easy it is to use the system."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053715)

KC

Kate C.

Director of Operations

> "The reporting customization options leave a lot to be desired in comparison to our previous system."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___4570490)

RM

Robin M.

Executive Director

> "I find the platform fairly intuitive to use."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046)

ST

Susan T.

Treasurer and Compliance Officer

> "Our marketing department is too sparse to take advantage of all NFG has to offer, so we underutilized the product. "

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4386675)

JA

Jason A.

Chief Advancement Officer

> "From the customer service, onboarding and plug and play nature of this product, I can’t say enough about it."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6427842)

KP

Kelly P.

Director of Resource Development

> "I cancelled as soon as the contract was up."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5068276)

YB

Yazud B.

Development Assistant

> "The Donor Management System is extremely user friend with staff who are so eager to support your fundraising needs!"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6444971)

ESF

Ellen Sutherland F.

Board Member

> "This impacts my design."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4930438)

[View Reviews](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "We spent several thousand dollars launching our fundraising platform and expected a smooth integration with our existing..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "We submitted an IT ticket and were told they would “try,” and that our account manager was too busy and heading into a..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

AC

Amy C.

Director of Special Events

> "it had all the functionalities I was use to and the price was better. Once I got used to the back end, I was able to set..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___4928073)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "The platform has caused us stress, delays, and unnecessary obstacles at every stage."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

MI

Maria I.

Executive and Office Assistant

> "All the work we did on GiveSmart before the event made the day of way less stressful"

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6220872)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "Now, right before a major fundraising event, we’re suddenly being asked for additional information that was never..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

KA

Kierstin A.

Donor Relations Director

> "I liked that sponsors, vendors, volunteers, and attendees could all have their own registration page for the same event."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "We honestly don’t know what we paid for, as we’ve been forced to solve problems on our own that their team should have..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

AF

Angi F.

Director of Development

> "They have superior customer service at GiveSmart."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6203306)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "Even worse, when we reached out for help, support was minimal to nonexistent."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

AF

Angi F.

Director of Development

> "We like the ease of use, features, and customer service."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___6203306)

ST

Stephanie T.

President of Friends of Atlantic Beach Elementary

> "At a time when reliability is crucial, this was incredibly disappointing."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___7053876)

JC

James C.

volunteer

> "Thorough, meets all of our fundraising needs, including: online auctions, live auction, paddle raise, donations, pledges,..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446215)

KP

Katrina P.

consultant

> "The ticketing feature is not as user friendly as the auction feature and unfortunately information can't be transferred..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3885822)

MR

Mindee R.

CEO/Executive Director

> "GiveSmart allows you to retain auction item and participant information from year to year, saving significant time on data..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458135)

AC

Amy C.

Director of Special Events

> "Some things were not very intuitive and took a lot of trial and error to figure out."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___4928073)

ND

Nathalie D.

Special Events Manager

> "I would like to see more proactive information from GiveSmart for event planning in our new virtual world - the..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2494206)

VR

Verified Reviewer

Director of Athletic Development

> "Our leadership is not happy with GiveSmart's business practices and the company should be ashamed for deceiving their..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3536784)

JV

Jeremy V.

Development Manager

> "Givesmart helps us to make attractive fundraising event pages that also allow for smooth communication with our donors."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2760465)

KA

Kierstin A.

Donor Relations Director

> "I regret bringing my team into this and spending a lot of money for very limited use cases and poor customer support."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356)

AC

Andrea C.

Events Manager

> "In particular this year, when we have switched to a virtual format for our fundraising events, we relied on GiveSmart to..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446158)

VR

Verified Reviewer

Director of Athletic Development

> "It's not intuitive and their customer service is worthless."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3536784)

MB

Maggie B.

Development Manager

> "We have used GiveSmart for several years for our Gala auctions and we have had wonderful experiences with the software."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3239133)

KA

Kierstin A.

Donor Relations Director

> "My experience with customer support was poor."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356)

RT

Rebekah T.

Auction Chairperson

> "Our organization used this platform for the first time last year, I was able to step into this position and review the..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2454247)

KA

Kierstin A.

Donor Relations Director

> "This was one of the worst technology purchases I have made with an organization."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3996356)

MB

Maggie B.

Development Manager

> "All of the reporting is very intuitive and the support staff is helpful is you have questions."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___3239133)

VR

Verified Reviewer

Founder/Director

> "The women who represented GiveSmart apologized for the mixup and admitted they had not done the event before and DID NOT..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821)

AS

Amanda S.

Sr Manager, Leadership Events

> "I like how easy it is to upload and edit auction items and do small customizations to the page to display information and..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145)

VR

Verified Reviewer

Founder/Director

> "The FUNDRAISING ASPECT NEVER TOOK PLACE."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821)

DC

Deann C.

Auction Coordinator

> "GiveSmart helped streamline our ticketing, check-in, bidding and payments."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2538368)

VR

Verified Reviewer

Founder/Director

> "We were let down at every turn when the company management could have made good on the experience we had."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#GetApp___3143821)

MM

Michelle M.

Rotarian - Board member

> "The process was streamlined and the support is exceptional."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2957379)

SH

Shelley H.

Director of Finance

> "Not user friend for virtual events- great for bidding but does not allow streaming or actual event coverage. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463705)

AK

Amy K.

Director of Alumni and Donor Services

> "The reporting function is great, although I would like to have more capability to produce custom reports. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463972)

KJ

Kristin J.

Director of Development

> "You can not use HTML code - and most people have no idea how to do source code or where to find it and there seems to be a..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447025)

AS

Amanda S.

Sr Manager, Leadership Events

> "I like being able to livestream a youtube video with the presentation view."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145)

MR

Melissa R.

Golf Classic Chair

> "Do not like offering FREE ticket item to help gather information AND keep head count but then get charged a fee from Give..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2449715)

LO

Leslie O.

Executive Director

> "The GiveSmart platform was easy to get started and use as a landing page for our virtual fundraiser and for our golf..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458073)

LB

Linda B.

Director of Special Events

> "The option for customizing the home page is still not as easy to arrange as I would like it to be."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446172)

Jill M.

Donor Relations Coordinator

> "They are prompt and efficient, which helps you to complete the task at hand and move on the next thing on your lsit!"

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447986)

DO

Debra O.

Development Associate

> "Seems to be missing some basic options for customizing."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2457566)

BS

Bettie S.

Tech Support

> "Easy input of our items & images, because of the Excel sheets provided."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2464097)

KL

Kirby L.

Event Chair

> "I also didn't find the help pages that useful which was where I was directed to everytime I asked for help."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792)

VR

Verified Reviewer

Development Coordinator

> "We moved to another platform because it was cheaper and gave us more control over our auction website."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2299014)

MK

Madison K.

Marketing Volunteer

> "The only issue I've had with the software is with a virtual auction."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2547090)

KL

Kirby L.

Event Chair

> "I like that you can use it for multiple fundraising campaigns."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792)

ND

Nathalie D.

Special Events Manager

> "Item title character limit is too short."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2494206)

JD

Joanna D.

Development Manager

> "Givesmart has helped us to run virtual events and campaigns more smoothly. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446135)

KL

Kirby L.

Event Chair

> "I needed guidance and tips and tricks for best practices but I don't feel like I really received that."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2459792)

KC

Kristin C.

Director of Development

> "There are great resources on their website from other organizations about how they used GiveSmart for their events."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2458275)

SG

Sharon G.

executive director

> "Overall the most frustrating thing was changing support person - not having a consistent reliable person when I started. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463744)

JV

Jeremy V.

Development Manager

> "The event landing page is very customizable and looks very high quality."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2760465)

MB

Matt B.

Associate Director of Resource Development

> "The visual design is a bit bland."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446962)

DS

Dave S.

Area Director

> "Ease of use, which leads to more efficient check-in at events and greater volume and amount of donations"

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446742)

AS

Amanda S.

Sr Manager, Leadership Events

> "It is not very intuitive to sign in if you forgot your password."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145)

AS

Amanda S.

Sr Manager, Leadership Events

> "I appreciate their display, reporting and communication options."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145)

SH

Shelley H.

Director of Finance

> "Sad to think they are willing to lose a customer rather than even attempting to work with us. "

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2463705)

MB

Matt B.

Associate Director of Resource Development

> "It's very intuitive to use; not difficult to set up a new event; very thorough and reporting capabilities; easy to process..."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446962)

LW

Lisa W.

Chief Development Officer

> "We paid for addtional support and do not feel it was necessary."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2447829)

AS

Amanda S.

Sr Manager, Leadership Events

> "The account managers are really fantastic and willing to help you through any questions or customizations you want to try."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446145)

RK

Rob K.

Director of Development

> "I think it's a little on the pricey side of things."

[See full review](https://www.capterra.com/p/130794/GiveSmart/#Capterra___2446194)

[View Reviews](https://www.capterra.com/p/130794/GiveSmart/reviews/)

## User interface

4.57 (935)

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

4.49 (203)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Bonterra Network for Good

Top features

36/48

-   Access Controls/Permissions
-   Accounting Integration
-   ACH Payment Processing
-   AI Copilot
-   Alerts/Notifications
-   Alumni Management
-   API
-   Auction Management
-   Campaign Analytics
-   Campaign Management
-   Contact Management
-   Contribution Tracking
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Dashboard
-   Data Import/Export
-   Donor Discovery
-   Donor Management
-   Electronic Payments
-   Email Marketing
-   Email Reminders
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Generative AI
-   Gift Matching Management
-   Goal Setting/Tracking
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Mobile Giving
-   Online Forms
-   Payment Processing
-   Pledge Management
-   Receipt Management
-   Recurring Giving
-   Registration Management
-   Reporting & Statistics
-   Social Media Integration
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#features)

GiveSmart

24/48

-   Access Controls/Permissions
-   Accounting Integration
-   ACH Payment Processing
-   AI Copilot
-   Alerts/Notifications
-   Alumni Management
-   API
-   Auction Management
-   Campaign Analytics
-   Campaign Management
-   Contact Management
-   Contribution Tracking
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Dashboard
-   Data Import/Export
-   Donor Discovery
-   Donor Management
-   Electronic Payments
-   Email Marketing
-   Email Reminders
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Generative AI
-   Gift Matching Management
-   Goal Setting/Tracking
-   Grant Management
-   Interaction Tracking
-   Membership Management
-   Mobile Access
-   Mobile Giving
-   Online Forms
-   Payment Processing
-   Pledge Management
-   Receipt Management
-   Recurring Giving
-   Registration Management
-   Reporting & Statistics
-   Social Media Integration
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/130794/GiveSmart/#features)

### Recognition

No recognitions have been awarded to Bonterra Network for Good

No recognitions have been awarded to GiveSmart

### Deployment & support

Bonterra Network for Good

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

GiveSmart

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bonterra Network for Good

-   By Bonterra
-   Located in United States
-   Founded in 2014

GiveSmart

-   By Momentive Software
-   Located in United States
-   Founded in 2017

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