--- title: "Compare Bonterra Network for Good vs CharityTracker 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare CharityTracker and Bonterra Network for Good based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/111128-132388/Bonterra-Guided-Fundraising-vs-CharityTracker" page_type: "comparison" language: "en" --- # CharityTracker vs Bonterra Network for Good Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CharityTrackerBonterra Network for Good2/4 selected [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.5 (1,063)](https://www.capterra.com/p/132388/CharityTracker/reviews/) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.6 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) [## CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.5 (1,063)](https://www.capterra.com/p/132388/CharityTracker/reviews/) Starting Price $20.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [1,063 reviews](#user-reviews) Positive 989 Neutral 65 Negative 9 [## Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.6 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment SG Based on [938 reviews](#user-reviews) Positive 859 Neutral 44 Negative 35 ## Summary * * * Key features rated by users Features selected based on 4,740 reviews from nonprofit software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Credit Card Processing NA Electronic Payments NA For Nonprofits 4.8 Member Database 4.7 Accounting NA 75%Fit Not enough reviews Feature ratings Credit Card Processing 4.6 Electronic Payments 4.7 For Nonprofits 4.7 Member Database 4.7 Accounting \-- User satisfaction User satisfaction 4.5 User reviews[1,063](https://www.capterra.com/p/132388/CharityTracker/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.6 Customer support 4.5 User satisfaction 4.6 User reviews[938](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.6 Price starts from Price starts from $20Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Nonprofits of all sizes who want to eliminate spreadsheets: Human services & social services, social workers, faith-based ministries & churches, schools, government, shelters, food pantries & more. Best for Bonterra Network for Good helps small and growing nonprofits build strong donor relationships that advance their missions with simple, smart fundraising software. ## User reviews Pros & cons CL Cathy L. Program Director > "This insight allows us to see clear connections between the care provided and each client’s progress toward self-reliance. When..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7098609) TK Tim K. Drafter > "Charity Tracker comes with some serious operational limitations, such as, the lack of custom reports that can be generated." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7181770) SG Sherri G. Executive Director > "We love using Charity Tracker—it streamlines distributions, simplifies case management, and enables us to post needs or surplus items..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6811911) SB Shayna B. Residence Director > "CharityTracker does not offer all features, such automating workflows and flagging incomplete tasks." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7158159) KA Katrinna A. President > "The ability to integrate it with our new Equip for Life Program to be able to add new clients with their information on a simple..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6810031) GH Greg H. Worship and Outreach Pastor > "I’m thinking of having generic ROIs printed for the individuals to complete on the spot and adding to CT later. If I fail to enter..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6813777) CL Cathy L. Program Director > "It’s a daily privilege to represent a tool that plays such a vital role in the collective success of our community’s helping..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7098609) AC Amy C. Support Services Manager > "It is very hard to keep files organized as there is no place for open/closed files and we have had to get creative to make it..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801429) CL Cathy L. Program Director > "What I appreciate most about CharityTracker is how it has helped our county’s agencies move beyond simple resource distribution to..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7098609) MT Melissa T. Director of Operations > "There are some custom fields we have created and I cannot get those fields to pull with details on any reports." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6811121) SK Shelley K. Program Administrator > "The database simplifies reporting, and its expandability opens up exciting possibilities for features we haven’t even begun to use..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801371) TH Tynisha H. program manager > "I have had trouble with some of the names not coming up by last name and having to type in first name do to the spelling or uppercase..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801449) KS Karla S. Evangelization Assistant > "This is a very efficient way to be able to serve our church and allow us to serve many, not just the same people all the time." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801423) TH Tynisha H. program manager > "I have had trouble with some of the names not coming up by last name and having to type in first name do to the spelling or uppercase..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801449) SA Susan A. Family Case Coordinator > "I like that we can upload documents as it allows us to keep pretty much paper free." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801388) AC Amy C. Support Services Manager > "I would not consider Charity Tracker to be a true case management software as there is no was to view only "open" or "closed" files." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801429) CM Camille M. Skills Coach > "overall, i enjoy the program and think it is very useful especially with the self customizing options, but would suggest for larger..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802462) JS Jodi S. Communications and Program Administration > "At times, the system can be slow to load, which can interrupt workflow during busy periods." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801421) CE Cathy E. AVP of Community Impact > "The ease of use for all levels of technology knowledge, customer support is excellent, reporting is superior and the value for the..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7099335) Panashe B. IT Specialist > "Charity Tracker may lack advanced reporting features, and its user interface could benefit from some enhancements, making it less..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6004180) ACO Ana Catalina O. Community Trainer and Data Specialist > "I would love to see your product roadmap because I am trying to grow out network of agencies and it is helpful when talking to them..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802391) LN Lukis N. CEO > "Again, I cannot rate their products or customers service highly enough." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7107778) LN Lukis N. CEO > "They go above and beyond to assist your team in delivering exactly what you need without trying to oversell you unnecessary software..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7107778) JF Jordan F. Pantry Mananger > "I think that its very hard for me personally to make changes to specific items." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802428) LL Laura L. Executive Director > "Also love that we can have as many users on it as we need since we have a lot of volunteers that help with different aspects." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6815619) WKH William K H. Lead Data Entry > "I find the reports awkward to modify and customize." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801537) EO Emilee O. Care Manager > "It's easy to find out what then needs are in our area and it's very easy to post what my patients needs for other entities to help me..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6808685) CG Cade G. Director of Operations > "Charity Tracker was hard for my volunteers to learn at first." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801481) CA Catherine A. Program Manager > "It has been helpful and the savings of space and resources from not having to print and store all the files is wonderful." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801398) GH Greg H. Worship and Outreach Pastor > "The ROI (Release of Information) is unhandy. " [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6813777) MS Miranda S. Data Analyst > "Also, we like the referral process within CharityTracker and are looking forward to seeing the impact made in our community as a..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6806170) KC Kimberly C. volunteer > "Not sure how the company could fix this but it is an issue." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___4218172) PS Pat S. Manager, Community Outreach > "Bulletin feature made mass communication simple. " [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7026523) VR Verified Reviewer Analyst > "Customer support is not good." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___4650149) CM Camille M. Skills Coach > "I like that we can clearly run reports on exactly what area we are attempting to monitor." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802462) MD Mapillar D. Founder/CEO > "I don't like the the fact that I have to wait until the next day or run a report to be able to see up to date total assistance." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___3059930) JF Jason F. Executive Director > "This is the first case management program we have used for our non-profit and it fits everything we need." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801390) ED Eva D. Benevolence Coordinator > "Some applications do not apply to us - may not ever use some of those features." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___3053404) PS Pat S. Manager, Community Outreach > "Reporting functions customizable, very useful." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7026523) DA Duane A. Secretary > "There isn't a community posting board." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2781083) PM Paula M. President, Board of Directors > "The initial introduction to Charity Tracker was accurate, the training was thorough, and the daily use of the database is easy" [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6805018) KH Koya H. Social Services Manager > "Customer service sometimes is hard to get a hold of as well." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2793187) AA Angela A. Program Director > "Would love an easier way to print entire case note section." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6803376) JF Jordan F. Pantry Mananger > "I think that its very hard for me personally to make changes to specific items." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802428) LN Lukis N. CEO > "I cannot rate their customer support highly enough!" [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7107778) LN Lukis N. CEO > "Again, I cannot rate their products or customers service highly enough." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7107778) ACO Ana Catalina O. Community Trainer and Data Specialist > "It has been great, the tool is simple to use but robust, reports are helpful and the product and engineering team are helpful and..." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6802391) VR Verified Reviewer Analyst > "Customer support is not good." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___4650149) SB Shayna B. Residence Director > "The system is easy to use and learn." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___7158159) MD Mapillar D. Founder/CEO > "I don't like the the fact that I have to wait until the next day or run a report to be able to see up to date total assistance." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___3059930) MS Mindy S. Employee Success Manager > "This helps with grant writing etc." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___6801393) KH Koya H. Social Services Manager > "Customer service sometimes is hard to get a hold of as well." [See full review](https://www.capterra.com/p/132388/CharityTracker/#Capterra___2793187) [View Reviews](https://www.capterra.com/p/132388/CharityTracker/reviews/) SG Sayydah G. Founder and President > "Donor tracking capabilities, mass emails, and customer service are tops." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7141658) MW Maria W. Grant writer > "I also find that it is challenging that we receive the checks and have to process them and then enter everything manually versus..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053715) MP Michelle P. Chief Dev Officer > "Being able to create email campaigns, segment donor lists, and track engagement within the same system saves significant time." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7057159) CR Courtney R. Development Manager > "I wish there were more features in donor records like event history and address/phone history. If you want these additional..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053702) ML Mary L. Executive Director > "Using Bonterra transformed our lists of names on paper into a tool that allows us to track gifts and other information from our..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6622108) LC Louis C. President and Founder > "I feel that increasing the yearly membership at 501 contacts is too low and forces me to delete contacts each year." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053800) SW Scott W. Executive Director > "We love the integration of donor management, online donation platform, being able to have many fundraising pages for our many..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6790054) Diane S. Chief Development Officer > "Even though we communicated well in advance of our renewal that we were facing problems and might need to transition off their..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669) BB Bree B. Adv Ops Coordinator > "Overall, my experience with Bonterra Network for Good has been positive, particularly for organizations looking for a simple,..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7124046) RM Robin M. Executive Director > "The email and contact components of the system failed in mid-November, a massive blow to my year-end work." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046) TH Tara H. Finance and Administrative Officer > "Payment processing is easy to use and understand, as well as determining the fee processing for donations." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7139188) JK Jennifer K. Resource Development Manager > "Some donors see the verification email for donations over 10,000 as a scam or spam and say it would be better if the email came..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6758722) AB Angela B. Founder, Executive Director > "We have now moved from the infant stage of development to a more mature stage where we have been able to utilize our NFG data to..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6755957) Diane S. Chief Development Officer > "Our experience with Bonterra/ Network for Good has been incredibly damaging to our organization along with so much frustration...." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669) SG Sayydah G. Founder and President > "Ever since we switched to this software, donor tracking has been a breeze." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7141658) CC Carolyn C. Fundraising Coordinator > "In general you can't do global changes and the options for custom fields are not robust." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6511489) TH Tara H. Finance and Administrative Officer > "They also take user suggestions to help build even more features and functions." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7139188) Diane S. Chief Development Officer > "Bonterra/ NFG was unwilling to offer flexibility on our contract terms, and even though we were actively working to transition to..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669) ML Mary L. Executive Director > "I was afraid of all the work that using Bonterra would entail, but it wasn't hard. And now we have tools to manage our interactions..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6622108) BG Brandon G. Executive Director > "No customer support exists its and when you open an email ticket you get a generic response with no resolution." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226) KD Ken D. CFO > "We bought the import support and our assigned support person was wonderful, working with us and advising us at every step for a..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053001) MW Maria W. Grant writer > "I just don't know the system as well as I could and it's hard for me to understand what benefits there might be beyond..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053715) NB Nadia B. Community Wellness Coordinator > "It seems to be a great fit for many purposes (newsletters, email blasts, fundraising, etc.)" [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053774) AS Ashiya S. Executive Director > "The newsletter interface can sometimes be difficult to work with." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7067899) TH Tara H. Finance and Administrative Officer > "Bonterra Network for Good is the most cost-effective program that I've found." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7139188) EH Emily H. Program Director > "I did not like that the customizable email templates were a bit hard to use and could use an update. Since Network for Good was..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6156827) MF Martha F. Executive Director > "First year I had a promotional rate and money-back guarantee, which helped me get over sticker shock." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053751) BG Brandon G. Executive Director > "Rather than engaging with their customers, they’re taking the easy way out—silencing complaints instead of fixing their service." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226) PV Paul V. Executive Director > "On the other side when it comes to fundraising , it is an extremely easy tool to create very specific fundraising buckets that you..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6609895) BG Brandon G. Executive Director > "Instead of resolving our issue or offering a real solution, the company canceled our account without our consent." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226) TS Teresa S. Library Director > "This has given us the opportunity to organize our donors all in one place, communicate more easily and stay connected." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6786449) MB Melissa B. Director of Marketing and Development > "The product itself has limitations or additional cost, which can be frustrating." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6784745) JM Joshua M. Development Director > "All of our campaigns from donations, email, text, fundraising, events, auctions, and live streams are all under one dashboard which..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6443732) Diane S. Chief Development Officer > "Our experience has been a sad lesson of lost trust, poor communication, and inadequate customer support." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669) MB Melissa B. Director of Marketing and Development > "We set appointments, had really friendly and non-judgmental space where we could brainstorm and learn new skills." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6784745) JB Jessica B. Program Manager > "Lacks social media integration for emails, which is a feature that was actually mentioned in our demo, but does not actually exist." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169097) EL Elizabeth L. Board Member and Volunteer > "Our relationship with NfG has made the whole process of managing donor communications, tracking giving patterns, and monitoring..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169123) YB Yazud B. Development Assistant > "The Donation Page format is not as customizable & there’s not of a lot of report flexibility." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6444971) BB Bree B. Adv Ops Coordinator > "Bonterra Network for Good is super easy to use and great for our mid-sized nonprofit team." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7124046) BG Brandon G. Executive Director > "There was zero accountability and no attempt to genuinely assist us." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226) AP Anne P. Board Secretry > "This is a good software program that lets you set up campaigns, easily track results, communicate with donors, and download..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6157034) JH Janet H. President Founder > "The fundraising consultant wasn't as helpful as I would have hoped." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6618479) EH Emily H. Program Director > "I liked the amount of instant support I got from their team whenever I had questions, the ease of tracking donations and new..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6156827) AJ Abby J. Outreach Coordinator > "I do not like that creating an event/campaign sometimes does not allow for certain things that I want to include." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169140) TN Teisha N. Administrator > "Having the templates, and weekly training sessions to make us more productive in operating a non-profit organization." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6836415) ET Erin T. Director of Finance and Administration > "I have found the reporting for donation disbursements to be a bit lackluster." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6160965) TS Teresa S. Library Director > "With all our donors in one spot, it is easy to communicate with patrons in this vital time of change as we embark on a new library." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6786449) ET Erin T. Director of Finance and Administration > "I am not sure if this is user error or if the system can enhance and improve their reporting." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6160965) NO Natalie O. Executive Director > "We also love the "mail out" feature that allows us to print giving statements, thank you letters, labels, and more." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169201) GC Gale C. Assistant > "Also, not allowing us to filter by our external ID that we consistently used meant many duplicates due to some differences and a..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4922582) Emily A. Foundation Liaison > "We also love how easily it tracks our donor info and sponsorship info," [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6837314) CC Carolyn C. Fundraising Coordinator > "poor customer service" [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6511489) MB Michelle B. Operations and Finance Specialist > "It has taught me more about the destination of donations, the ways to make them, their effectiveness." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6580834) DB Donna B. Fundraising Chair > "The annual cost of the program is difficult for a small nonprofit." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6156989) PV Paul V. Executive Director > "Anytime we need help we can reach a real person and solve the problem, and the program has remained user friendly through the years" [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6609895) MD Michael D. Finance Assistant > "Reporting is sometimes awkward and not very intuitive." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6321146) AC Amie C. Director of Development > "I also like the different avenues of training that they offer." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7050808) KC Kate C. Director of Operations > "The reporting customization options leave a lot to be desired in comparison to our previous system." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___4570490) RM Robin M. Executive Director > "I love the dashboard and its information presentation." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046) ST Susan T. Treasurer and Compliance Officer > "Our marketing department is too sparse to take advantage of all NFG has to offer, so we underutilized the product. " [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4386675) RM Robin M. Executive Director > "I learned how to become a great nonprofit fundraiser through their coach." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046) SA Sandra A. Chair > "I don;t like always being prompted to use the more expensive options." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6304643) DH Denise H. Development Director > "As a new fundraiser and beginning of my career, this software has given me skills surrounding best practices in fundraising which I..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6171091) CH Corinne H. Chief Development Officer > "Also, way, way too many emails." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6294632) MB Melissa B. Director of Marketing and Development > "I definitely feel much more confident in creating and working towards my fundraising goals." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6784745) KP Kelly P. Director of Resource Development > "I cancelled as soon as the contract was up." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5068276) SW Susan W. Founder > "All presenters were focused, friendly and effective communicators." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6750390) LA Lizzy A. Development Coordinator > "Only complain was that we had to mainly set up our direct deposit, which was a bit of a pain." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4936003) EL Elizabeth L. Board Member and Volunteer > "We explored purchasing similar services from competitors in the field, and found Bonterra's package and personal to be more..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169123) CF Cindy F. Executive Director > "We usually send a physical newsletter out in summer, but we just had too much on our plate this summer." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3848953) HC Henry C. Secretary > "I like the setup for peer-to-peer fundraising" [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6752765) KC Kate C. Director of Operations > "There are a lot of features lacking, and they are not receptive to feedback/requests for improvements or changes." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___4570490) JR Justin R. Program Director > "The systems ability to make donor management and email marketing easy and intuitive has allowed us to quickly grasp the basics of..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4598953) CF Cindy F. Executive Director > "It is cost prohibitive for us as a small animal shelter on a limited budget." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3848953) TW Tambra W. Executive Director > "Highly effective donor management program that meets and exceeds all of our alumni management needs." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6301145) RB Rebecca B. Chief Development Officer > "Customer Service can be hard to reach and sometimes unable to assist with questions and issues." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5015040) CS Carolina S. Executive Director > "No more moving data from the event reservation platform, the credit card processor, and the newsletter service! And the platform is..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169739) LA Lisa A. Project Coordinator > "The only problem we have encountered is with the Peer to Peer fundraising, the idea of Teams and building on them has been..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3116237) VB Valerie B. Program Director > "When I first obtain NFG services I was met by a friendly staff and the experts were able to help me navigate through work processes." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6444336) JH Joseph H. Vice President of Hogfarmers Charitable Foundation > "Some add ons are a little pricey for a charity our size" [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4930690) RM Robin M. Executive Director > "I love the dashboard and its information presentation." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046) CC Carolyn C. Fundraising Coordinator > "In general you can't do global changes and the options for custom fields are not robust." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6511489) RM Robin M. Executive Director > "I find the platform fairly intuitive to use." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046) ESF Ellen Sutherland F. Board Member > "This impacts my design." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4930438) DC Devan C. Director of Development > "Generally, I am pleased with the filtering options and functionality, although there are some pieces to that the I would like to..." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4615113) TH Theresia H. Fundraising Manager > "Some items are not customizable. " [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3608951) AM Ashley M. Managing Director > "I really like that this CRM is very user-friendly." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6157854) SB Shae B. Operations Manager > "Some things are not easy to customize for special circumstances." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3571701) JB John B. Executive Director > "Things have been integrated seamlessly." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169207) NS Nancy S. Data Coordinator > "It's hard to find anything I don't like. " [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4612625) MO Michael O. Executive Director > "Integration into our website platform was very easy" [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3370532) BG Brandon G. Executive Director > "Rather than engaging with their customers, they’re taking the easy way out—silencing complaints instead of fixing their service." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226) SH Shelly H. Co-Director > "The greatest feature of NFG software is how everything is integrated seamlessly into one place." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___2898890) Diane S. Chief Development Officer > "Our experience has been a sad lesson of lost trust, poor communication, and inadequate customer support." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669) CS Cindy S. Administrative Director > "We were satisfied with the integration process." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3037429) CC Carolyn C. Fundraising Coordinator > "poor customer service" [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6511489) CR Courtney R. Development Manager > "It is so nice how easy and quick it is to get help whenever I need it." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053702) PN Patrick N. office manager > "Customer service is poor." [See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4914146) [View Reviews](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) ## User interface 4.53 (1,063) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) 4.56 (938) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features CharityTracker 27/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/132388/CharityTracker/#features) Bonterra Network for Good Top features 37/47 - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Attendance Management - Budgeting/Forecasting - Calendar Management - Campaign Management - Committee Management - Communication Management - Contact Management - Credit Card Processing - CRM - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Donor Management - Dues Management - Electronic Payments - Event Management - Event Scheduling - Forms Management - For Nonprofits - Fund Accounting - Fundraising Management - Generative AI - Grant Management - Member Database - Membership Management - Mobile Access - Real-Time Analytics - Real-Time Reporting - Recurring/Subscription Billing - Registration Management - Reporting & Statistics - Social Marketing - Third-Party Integrations - Volunteer Management - Website Management [See all features](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#features) ### Recognition No recognitions have been awarded to CharityTracker Bonterra Network for Good is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support CharityTracker Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Bonterra Network for Good Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CharityTracker - By Simon Solutions - Located in United States - Founded in 2006 Bonterra Network for Good - By Bonterra - Located in United States - Founded in 2014 ## Popular Comparisons [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,063)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/) $20/month Price $0/month 4.4 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132388-156860/CharityTracker-vs-Donorbox) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) vs [Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (626)](https://www.capterra.com/p/156860/Donorbox/reviews/) Contact vendor for pricing Price $0/month 4.4 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/111128-156860/Bonterra-Guided-Fundraising-vs-Donorbox) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,063)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) $20/month Price $0 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/132388-172048/CharityTracker-vs-Givebutter) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/111128-172048/Bonterra-Guided-Fundraising-vs-Givebutter) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,063)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $20/month Price $119/month 4.4 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-132388/DonorPerfect-Fundraising-Software-vs-CharityTracker) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.54 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Contact vendor for pricing Price $119/month 4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-111128/DonorPerfect-Fundraising-Software-vs-Bonterra-Guided-Fundraising) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,063)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (496)](https://www.capterra.com/p/220131/Zeffy/reviews/) $20/month Price CA$0 4.4 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/132388-220131/CharityTracker-vs-Zeffy) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) vs [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (496)](https://www.capterra.com/p/220131/Zeffy/reviews/) Contact vendor for pricing Price CA$0 4.4 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/111128-220131/Bonterra-Guided-Fundraising-vs-Zeffy) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,063)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)[4.23 (226)](https://www.capterra.com/p/123342/Bonterra-Case-Management/reviews/) $20/month Price Contact vendor for pricing 4.4 Features 4.1 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/123342-132388/Bonterra-Case-Management-vs-CharityTracker) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Contact vendor for pricing Price $125/month 4.4 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/111128-131207/Bonterra-Guided-Fundraising-vs-Bloomerang) [CharityTracker](https://www.capterra.com/p/132388/CharityTracker/)[4.53 (1,063)](https://www.capterra.com/p/132388/CharityTracker/reviews/) vs [Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.28 (717)](https://www.capterra.com/p/76/Intacct/reviews/) $20/month Price Contact vendor for pricing 4.4 Features 4.2 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76-132388/Intacct-vs-CharityTracker) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.56 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) vs 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