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Bonterra Guided Fundraising (formerly Network for Good) helps small and growing nonprofits build strong donor relationships that advance their missions with simple, smart fundraising software.
Advancement and alumni relations teams within universities, K-12 schools, non-profit institutions find our platform a perfect fit for their engagement and fundraising efforts.
Network for Good enables us to have various campaigns and accept payment, with the software automatically integrated so we save time not having to manually enter every donation.
My initial training/on-boarding was complete chaos and I was fearing I had made a terrible mistake in deciding on this route.
Network for Good is aesthetically pleasing and makes every effort to be clear in where data is held. The live graphics of fundraising goals and the website integration are amazing.
We've had a lot of problems with dupes and figuring out the best way to dispose of dead records. Sometimes, all the information isn't there.
Easy to see my donors and see if they were acknowledged for their donations. The layout is great and the ease to enter donations and write and use acknowledgements is wonderful.
Trouble inputting contact info so that it conveys to the different media - email, paper mail, text salutations.
Network for Good has an easy to use reports and filters with it’s own built in email platform. They have great, easily accessible customer service.
I'll let you know once I figure this out because I haven't encountered a problem yet.
Our overall experience with AlmaBase is very favorable and positive. They have been a welcomed addition and partner to our school.
I've accidentally moved by cursor more than once while scrolling and had to fix a mistake, then do what I was trying to do.
Almabase team provides great service and is always available to answer our queries and helps us navigate through the best options for solving our requirements.
Also, masking of personal email ids put my fears of spamming to rest.
The platform helps us easily connect with automation features and the ability to customize pages. Customer service was excellent from the sales call to when we launched the site.
There is very little to dislike. Being pickey, I can say that the back-end of the platform does not always work the way I would want it to work.
My overall experience with Almabase has been phenomenal. I love the way my customer success manager is always there for me whenever I have a question or need help troubleshooting anything.
Limited templates to choose from and cannot incorporate different features from different templates into one to suit your needs/preferences.
Melissa: Hi, I'm Melissa, executive director of Townspeople, and I would rate Bonterra as a five out of five. Before Bonterra, we were using Salesforce, which just was not user-friendly for what we needed. It required too much the customization and development. We wanted something that was more intuitive and Bonterra met those needs. We chose Bonterra because it was incredibly easy to set up. The team that was assigned to us was super friendly and approachable and accessible. It's really easy to use and also very affordable, and we're a small nonprofit, so that was huge for us. Getting started with Bonterra was incredibly easy. I've looked at other systems before and they project out two months implementation, and we were ready to go in less than a week. They mapped out all the steps for us and were willing to hold our hands through each one, and it integrates with a lot of the systems we already used. And so, it was easy to complete those integrations and watch the online trainings and make sure that the teams were all ready to go to use it. My advice for anyone looking to check out Bonterra would be to talk with their customer service and their team. They're very open to talk to you about whether the product will work for you based on your needs, and they're really honest with us, and I appreciated that. I've talked with other systems that try to talk down about other systems, and they weren't like that at all. They appreciated the good and what everyone has to offer, and really we're trying to make sure whether they were a good fit for us. So that went a long way for me and for Townspeople.
Speaker 1: Hi, my name is Camille. I'm the director of Alumni Engagement for Ranney School, and I would give Almabase a five out of five star rating. I haven't used any other alumni-specific software products prior to using Almabase, but I have extensive research and experience using other CRM systems, including Raiser's Edge and Salesforce. Ranney School decided to invest in Almabase software several years ago with the increasing need to engage and reengage with our alumni community. And it's been an initiative that we've continued forward, and the software has helped us tremendously. Almabase was incredibly easy and simple to integrate with our current organization. At first, all we had to do was provide an Excel list of all of our alums, and the partners in the backend at Almabase worked quickly to upload that information. As information is new or needs to be added, it's incredibly simple to do such thing. And what I appreciate the most is Almabase's ability to integrate with other softwares like Raiser's Edge. So our current database with all of our constituent information is easily connected with Almabase, so there isn't duplicating efforts back and forth. My advice to anyone considering Almabase is to definitely give it a look, go through the trial and understand its capabilities. And if you see anything that you wish it did do, definitely mention it to it because the developers are consistently making new changes and they value everyone's feedback. So I definitely think it's a software worth your investment.
Bonterra Guided Fundraising
Almabase
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