# Compare Bonterra Network for Good vs Keela 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Keela and Bonterra Network for Good based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/111128-154358/Bonterra-Guided-Fundraising-vs-Keela

---

# Keela vs Bonterra Network for Good Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KeelaBonterra Network for Good2/4 selected

[Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

[## Keela](https://www.capterra.com/p/154358/Keela/)[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

Starting Price

$160.00/month

Value-for-Money

4.4

Functionality

4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [314 reviews](#user-reviews)

Positive

286

Neutral

21

Negative

7

[## Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

SG

Based on [937 reviews](#user-reviews)

Positive

859

Neutral

44

Negative

34

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## Summary

* * *

Key features rated by users

Features selected based on 4,615 reviews from nonprofit software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Feature ratings

Credit Card Processing

4.2

For Nonprofits

4.5

Electronic Payments

4.1

Member Database

4.0

Accounting

3.0

75%Fit

Not enough reviews

Feature ratings

Credit Card Processing

4.6

For Nonprofits

4.7

Electronic Payments

4.7

Member Database

4.7

Accounting

\--

User satisfaction

User satisfaction

4.3

User reviews[314](https://www.capterra.com/p/154358/Keela/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

4.4

Customer support

4.5

User satisfaction

4.6

User reviews[937](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

$160Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Keela is the ultimate donor management & fundraising platform for nonprofits looking to grow. From valuable donor insights to effortless automation, it’s ideal for nonprofits looking to raise more!

Best for

Bonterra Network for Good helps small and growing nonprofits build strong donor relationships that advance their missions with simple, smart fundraising software.

## User reviews

Pros & cons

BG

Brian G.

CFO

> "We love the robust tools that Keela offers us to track our donations, communicate with our donors, and pull custom reports for..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "After spending thousands of dollars, including additional import fees, and investing over two months into the migration process,..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

BG

Brian G.

CFO

> "Keela has allowed us to integrate our donor management with our accounting software to create a much more seamless financial..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

VR

Verified Reviewer

Project Manager

> "Some parts of the platform can feel limited or clunky, especially when customizing reports or email templates."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7155143)

NN

Nancy N.

Vice President of Program and Administration

> "Some of my favorite features are how it tracks communication with each donor and the easy way to take donations over the phone."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157165)

CM

Christine M.

Accountant

> "For example if I inputted the wrong date I can not change it when I did not issue a tax receipt. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153282)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "Features are laid out in a way that makes day-to-day tasks simple to navigate, and the overall system appears to have a lot of..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

WP

Wendi P.

Executive Director and Co-founder

> "It has taken time for my staff to learn the ropes on this, and she is still struggling to make time for managing it to it's..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154712)

KW

Kathryn W.

Office Administrator and Support

> "I really like the automation function, the ability to customize pretty much everything, and the way the data is logged and..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

JR

Jacquie R.

CEO

> "Cost of automation options limiting, given we do not have additional funds to support this at the moment."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156589)

RM

Rushna M.

Donor Care Lead

> "It has helped simplify many aspects of donor management and fundraising by centralizing key tools in one platform."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "Unfortunately, the staff support and migration experience became the weakest part of the process."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

VR

Verified Reviewer

Project Manager

> "It’s built specifically for nonprofits, so a lot of the features actually make sense for fundraising and donor management instead..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7155143)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "What made the situation even worse was the lack of communication and accountability when these issues were raised."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

BG

Brian G.

CFO

> "We like that there is some AI integrated with the software to help us identify areas where we can improve."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

MA

Margaret A.

Fund Development Co-ordinator

> "Not all features are intuitive and updates to the system are not carefully communicated."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156890)

SB

Sharon B.

Data Base Administrator

> "I also appreciate being able to issue real time tax receipts with each qualifying donation."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582)

KW

Kathryn W.

Office Administrator and Support

> "Sometimes it just doesn't work properly and I have to get creative with how to filter."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

RM

Rushna M.

Donor Care Lead

> "For a nonprofit like ours, looking for an all-in-one fundraising and donor management solution, Keela has been a reliable and..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

CW

Cody W.

Marketing and Donor Relations Coordinator

> "Unfortunately, this process left us with very little confidence in the platform moving forward."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160600)

SB

Sharon B.

Data Base Administrator

> "Keela is user-friendly, even at the novice level and the resource videos have helped me on my journey as our organization's..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582)

TT

Trevor T.

Marketing

> "One downside I've found is with the Zapier integration—not all fields are available for mapping, which can be a bit limiting."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327)

JR

Jacquie R.

CEO

> "The integrations with our other programs are also extremely helpful and have made our workflows much smoother."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156589)

JB

Julianne B.

Office Administrator

> "Their support staff takes a long time to resolve tickets."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153475)

BH

Blakeley H.

Development Director

> "I love the forms section and communications to keep everything in one database."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157019)

PB

Peter B.

Marketing Manager

> "No flexibility in email template customization -- can't export external templates"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579575)

MP

Mallory P.

Financial Manager

> "My experience using Keela for our donor management at our Non-Profit has been great and I think I’ve finally found one I plan to..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293)

RR

Ronnie R.

Marketing Communications Specialist

> "Not being able to add stock/ quantities to revenue forms."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6579615)

MP

Mallory P.

Financial Manager

> "The reports that are available have been useful for making decisions and planning future donor campaigns."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293)

TD

Tina D.

Marketing & Funding Specialist

> "Exporting reports do not always work and I end up doing screen shots in the browser to do my presentations."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099750)

KS

Katrina S.

Communication Manager

> "It's easy to create reports, send mass communications, develop forms, and track grants."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157811)

Adrian H.

CEO

> "Some of the integrations don't seem to work well and the payment portal, KeelaPay, doesn't work over 50% of the time."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5100650)

SB

Sharon B.

Data Base Administrator

> "Keela is very intuitive and seamless in their processes, and their knowledge I've learned in one area has been a building block..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153582)

BB

Brynn B.

Fundraising Coordinator

> "Sometimes imports from external softwares can be tedious but I don't think that is specific to Keela, that is the case with any..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007587)

WP

Wendi P.

Executive Director and Co-founder

> "I like that multiple staff can have different access for different purposes."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154712)

MV

Michael V.

Fundraising Coordinator

> "There are some minor UI issues that need to be fixed, particularly in the outgoing email tools."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6007551)

EP

Elsa P.

General manager

> "We find the email campaign tools are exactly what we need without subscribing to separate e-newletter software."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154590)

HB

Hal B.

Development Manager

> "For example, we had some payment security issues before Keela implemented Captcha features."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5098756)

KW

Kathryn W.

Office Administrator and Support

> "she has been so helpful and has gone above and beyond to help us with any questions we have as we are navigation new parts of the..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

CM

Cathy M.

Secretary

> "Overall, I think we aren't using Keela to it's potential, but with a Charity that is basically Volunteer operated, it is..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5099045)

MP

Mallory P.

Financial Manager

> "It is made running email campaigns, simple, and easy to choose specific people to contact under specific circumstances."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7158293)

AB

Amber B.

Executive Director

> "The only issue we have had is with the Peer to Peer Fundraising function."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004833)

JV

Josh V.

Executive Director

> "The reporting and analysis tools are what convinced me to switch over."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153960)

AI

Andrew I.

Program and Financial Officer

> "Some of the features don't work well in Firefox which is surprising."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6056317)

NN

Nancy N.

Vice President of Program and Administration

> "Keela has been a great tool for managing communication with our donors."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157165)

KN

Kayla N.

Administrative Assistant

> "Additionally, I have personally had issues with importing taking up to 6 hours with Keela."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___5097778)

BG

Brian G.

CFO

> "Keela has a very user friendly interface and a robust set of donor management tools."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156939)

MC

Michelle C.

Owner/Creative Director

> "If you're not in the software and using it daily, it can be sometimes confusing to navigate when setting up a new campaign (for..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3835374)

RM

Rushna M.

Donor Care Lead

> "The system continues to evolve, and it’s clear they value customer feedback and long-term improvement."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

VR

Verified Reviewer

Director of Development and Communications

> "The access form a mobile app/iPhone is not super easy."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004965)

KE

Kyle E.

Co-ED

> "Good donor management tool with great analytics about donors."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7157248)

AF

Annastasia F.

Managing Director

> "integrating our email provider with Keela's email function was difficult and managing unsubscribes has sometimes been a challenge."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4801220)

MA

Margaret A.

Fund Development Co-ordinator

> "A CRM is essential to building better donor relations."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7156890)

TY

Tara Y.

Office and Event Manager

> "It is a big expense for us!"

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6004680)

SS

Sean S.

IT and Grant Management

> "The platform is designed with non-profits in mind, making it easy to manage donors, track engagement, and streamline..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581321)

RC

Ron C.

CEO

> "Keela would not return the money to us, so we contacted the CC company and disputed the charged. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___4658542)

RM

Rushna M.

Donor Care Lead

> "Their integration with Raisely is the best thing they launched in the recent past."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

ND

Nicole D.

Co-Founder

> "The user interface can sometimes be challenging."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3834884)

EP

Elsa P.

General manager

> "Keela is a great CRM option for mid-sized non-profits."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154590)

NW

Niki W.

accountant

> "We were hoping to integrate donations in Keela with Quickbooks donations revenue, but the automatic integration created a unique..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2370685)

JR

James R.

Executive Director

> "The donation forms are pretty easy to set up and for donors to use."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154678)

Mackenzie D.

Watershed Education Lead

> "For example, the e-blast editor is difficult to navigate on a laptop or smaller desktop screen as some text boxes or drop down..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2360874)

NL

Natalie L.

Executive Director

> "Email campaigns are far more friendly to design with than our last product."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154825)

DL

Douglas L.

President

> "The software was fast (I mean - we have 17,000 contacts and it seemingly always finds the desired contact within 1 second -..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119)

KH

Karl H.

Executive Director

> "The search function works the way I hope it should (put the name in and information pops up) and it isn't frustrating waiting for..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6584878)

RD

Rafael D.

Marketing & Fundraising Manager

> "The platform was sold to us as basic but powerful, in reality it is basic and need a lot of work, in some instances to get the..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572555)

JG

Jared G.

Communication Coordinator

> "We can do just about everything we need to across of non-profit needs."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154697)

MH

Michelle H.

Bookkeeper/Fundraising Coordinator

> "Also, the fact that it can only integrate with Eventbrite doesn't help us."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___3055577)

DS

Doug S.

Executive Director

> "Overall our experence has been great. When we needed help, Keela customer support was there every time."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153271)

MJ

Martine J.

Founder, Executive Director

> "The e-blasts templates are lacking in design and appeal."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2420946)

MG

Mayra G.

Director of Education and Donor Stewardship

> "My overall experience has been an easy integration in learning the system. How everything works and flows."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7160880)

SB

Susanna B.

Stewardship Coordinator

> "The spreadsheets for doing this are a bit confusing."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2353509)

RM

Rushna M.

Donor Care Lead

> "The team is responsive, genuinely listens to feedback and consistently works toward improving the platform."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7154701)

DL

Douglas L.

President

> "The reporting module seemed sooooo basic."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2500119)

TT

Trevor T.

Marketing

> "The platform brings together so many tools, which makes it super flexible and efficient for nonprofit management."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___6581327)

MB

Maria B.

Operations Manager

> "not very easy to customize my options..."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2352195)

KW

Kathryn W.

Office Administrator and Support

> "We are still getting used to parts of the system and are learning new things every day."

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___7153921)

DB

Dan B.

Asst. Property Director

> "It is not very friendly to use with my phone. "

[See full review](https://www.capterra.com/p/154358/Keela/#Capterra___2572557)

[View Reviews](https://www.capterra.com/p/154358/Keela/reviews/)

SG

Sayydah G.

Founder and President

> "Donor tracking capabilities, mass emails, and customer service are tops."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7141658)

MW

Maria W.

Grant writer

> "I also find that it is challenging that we receive the checks and have to process them and then enter everything manually versus there being some..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053715)

MP

Michelle P.

Chief Dev Officer

> "Being able to create email campaigns, segment donor lists, and track engagement within the same system saves significant time."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7057159)

CR

Courtney R.

Development Manager

> "I wish there were more features in donor records like event history and address/phone history. If you want these additional details, you must put..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053702)

JM

Joshua M.

Development Director

> "All of our campaigns from donations, email, text, fundraising, events, auctions, and live streams are all under one dashboard which makes tracking..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6443732)

LC

Louis C.

President and Founder

> "I feel that increasing the yearly membership at 501 contacts is too low and forces me to delete contacts each year."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053800)

ML

Mary L.

Executive Director

> "Using Bonterra transformed our lists of names on paper into a tool that allows us to track gifts and other information from our donors easily. "

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6622108)

Diane S.

Chief Development Officer

> "Even though we communicated well in advance of our renewal that we were facing problems and might need to transition off their platform, they..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669)

SW

Scott W.

Executive Director

> "We love the integration of donor management, online donation platform, being able to have many fundraising pages for our many different endowment..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6790054)

RM

Robin M.

Executive Director

> "The email and contact components of the system failed in mid-November, a massive blow to my year-end work."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046)

BB

Bree B.

Adv Ops Coordinator

> "Overall, my experience with Bonterra Network for Good has been positive, particularly for organizations looking for a simple, all-in-one..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7124046)

JK

Jennifer K.

Resource Development Manager

> "Some donors see the verification email for donations over 10,000 as a scam or spam and say it would be better if the email came from the..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6758722)

TH

Tara H.

Finance and Administrative Officer

> "Payment processing is easy to use and understand, as well as determining the fee processing for donations."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7139188)

Diane S.

Chief Development Officer

> "Our experience with Bonterra/ Network for Good has been incredibly damaging to our organization along with so much frustration. Since the..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669)

AB

Angela B.

Founder, Executive Director

> "We have now moved from the infant stage of development to a more mature stage where we have been able to utilize our NFG data to learn more about..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6755957)

YB

Yazud B.

Development Assistant

> "The Donation Page format is not as customizable & there’s not of a lot of report flexibility."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6444971)

SG

Sayydah G.

Founder and President

> "Ever since we switched to this software, donor tracking has been a breeze."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7141658)

CC

Carolyn C.

Fundraising Coordinator

> "In general you can't do global changes and the options for custom fields are not robust."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6511489)

TH

Tara H.

Finance and Administrative Officer

> "They also take user suggestions to help build even more features and functions."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7139188)

Diane S.

Chief Development Officer

> "Bonterra/ NFG was unwilling to offer flexibility on our contract terms, and even though we were actively working to transition to another..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669)

ML

Mary L.

Executive Director

> "I was afraid of all the work that using Bonterra would entail, but it wasn't hard. And now we have tools to manage our interactions with donors,..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6622108)

BG

Brandon G.

Executive Director

> "No customer support exists its and when you open an email ticket you get a generic response with no resolution."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226)

KD

Ken D.

CFO

> "We bought the import support and our assigned support person was wonderful, working with us and advising us at every step for a successful import."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053001)

MW

Maria W.

Grant writer

> "I just don't know the system as well as I could and it's hard for me to understand what benefits there might be beyond documentation so far."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053715)

NB

Nadia B.

Community Wellness Coordinator

> "It seems to be a great fit for many purposes (newsletters, email blasts, fundraising, etc.)"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053774)

AS

Ashiya S.

Executive Director

> "The newsletter interface can sometimes be difficult to work with."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7067899)

TH

Tara H.

Finance and Administrative Officer

> "Bonterra Network for Good is the most cost-effective program that I've found."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7139188)

EH

Emily H.

Program Director

> "I did not like that the customizable email templates were a bit hard to use and could use an update. Since Network for Good was bought by Bonterra..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6156827)

MF

Martha F.

Executive Director

> "First year I had a promotional rate and money-back guarantee, which helped me get over sticker shock."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053751)

BG

Brandon G.

Executive Director

> "Rather than engaging with their customers, they’re taking the easy way out—silencing complaints instead of fixing their service."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226)

PV

Paul V.

Executive Director

> "On the other side when it comes to fundraising , it is an extremely easy tool to create very specific fundraising buckets that you can use to..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6609895)

GC

Gale C.

Assistant

> "Also, not allowing us to filter by our external ID that we consistently used meant many duplicates due to some differences and a system with less..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4922582)

TS

Teresa S.

Library Director

> "This has given us the opportunity to organize our donors all in one place, communicate more easily and stay connected."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6786449)

BG

Brandon G.

Executive Director

> "Instead of resolving our issue or offering a real solution, the company canceled our account without our consent."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226)

MB

Melissa B.

Director of Marketing and Development

> "We set appointments, had really friendly and non-judgmental space where we could brainstorm and learn new skills."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6784745)

MB

Melissa B.

Director of Marketing and Development

> "The product itself has limitations or additional cost, which can be frustrating."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6784745)

VB

Valerie B.

Program Director

> "When I first obtain NFG services I was met by a friendly staff and the experts were able to help me navigate through work processes."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6444336)

Diane S.

Chief Development Officer

> "Our experience has been a sad lesson of lost trust, poor communication, and inadequate customer support."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669)

DD

Doug D.

President & CEO

> "This product integrates well with our systems and allows us to track donations, provide reports to specific donors. "

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5022218)

JB

Jessica B.

Program Manager

> "Lacks social media integration for emails, which is a feature that was actually mentioned in our demo, but does not actually exist."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169097)

DAC

Debra A C.

Acting Executive Director

> "The software is efficient for accuracy in transferring financial data, timeliness of donation management and for sending email blasts..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5022958)

BG

Brandon G.

Executive Director

> "There was zero accountability and no attempt to genuinely assist us."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226)

EL

Elizabeth L.

Board Member and Volunteer

> "Our relationship with NfG has made the whole process of managing donor communications, tracking giving patterns, and monitoring financial..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169123)

JH

Janet H.

President Founder

> "The fundraising consultant wasn't as helpful as I would have hoped."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6618479)

BB

Bree B.

Adv Ops Coordinator

> "Bonterra Network for Good is super easy to use and great for our mid-sized nonprofit team."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7124046)

AJ

Abby J.

Outreach Coordinator

> "I do not like that creating an event/campaign sometimes does not allow for certain things that I want to include."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169140)

AP

Anne P.

Board Secretry

> "This is a good software program that lets you set up campaigns, easily track results, communicate with donors, and download information from..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6157034)

ET

Erin T.

Director of Finance and Administration

> "I have found the reporting for donation disbursements to be a bit lackluster."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6160965)

EH

Emily H.

Program Director

> "I liked the amount of instant support I got from their team whenever I had questions, the ease of tracking donations and new contacts, and their..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6156827)

LA

Lizzy A.

Development Coordinator

> "Only complain was that we had to mainly set up our direct deposit, which was a bit of a pain."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4936003)

TN

Teisha N.

Administrator

> "Having the templates, and weekly training sessions to make us more productive in operating a non-profit organization."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6836415)

ET

Erin T.

Director of Finance and Administration

> "I am not sure if this is user error or if the system can enhance and improve their reporting."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6160965)

TS

Teresa S.

Library Director

> "With all our donors in one spot, it is easy to communicate with patrons in this vital time of change as we embark on a new library."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6786449)

RB

Rebecca B.

Chief Development Officer

> "Customer Service can be hard to reach and sometimes unable to assist with questions and issues."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5015040)

NO

Natalie O.

Executive Director

> "We also love the "mail out" feature that allows us to print giving statements, thank you letters, labels, and more."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169201)

CC

Carolyn C.

Fundraising Coordinator

> "poor customer service"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6511489)

Emily A.

Foundation Liaison

> "We also love how easily it tracks our donor info and sponsorship info,"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6837314)

JH

Joseph H.

Vice President of Hogfarmers Charitable Foundation

> "Some add ons are a little pricey for a charity our size"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4930690)

MB

Michelle B.

Operations and Finance Specialist

> "It has taught me more about the destination of donations, the ways to make them, their effectiveness."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6580834)

DB

Donna B.

Fundraising Chair

> "The annual cost of the program is difficult for a small nonprofit."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6156989)

JA

Jason A.

Chief Advancement Officer

> "I have been a customer since 2016 and have brought BGF to two nonprofits and have recommended to several colleagues who were looking for an easy,..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6427842)

KA

Kierstin A.

Donor Relations Director

> "The last thing I will mention is that I receive a lot of automated emails from multiple people on their team and it becomes a bit overwhelming..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3657787)

PV

Paul V.

Executive Director

> "Anytime we need help we can reach a real person and solve the problem, and the program has remained user friendly through the years"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6609895)

MD

Michael D.

Finance Assistant

> "Reporting is sometimes awkward and not very intuitive."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6321146)

AC

Amie C.

Director of Development

> "I also like the different avenues of training that they offer."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7050808)

PB

Pam B.

Executive Director

> "Overall, I liked the program, but will not be renewing after the first year because it did not have the "depth" that I needed. "

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4949086)

WS

Wendy S.

Director of Development

> "I like how streamlined it is, that all the functionality is connected and included in the price as opposed to using several third party providers..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5023498)

KC

Kate C.

Director of Operations

> "The reporting customization options leave a lot to be desired in comparison to our previous system."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___4570490)

RM

Robin M.

Executive Director

> "I love the dashboard and its information presentation."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046)

ST

Susan T.

Treasurer and Compliance Officer

> "Our marketing department is too sparse to take advantage of all NFG has to offer, so we underutilized the product. "

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4386675)

RM

Robin M.

Executive Director

> "I learned how to become a great nonprofit fundraiser through their coach."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046)

SA

Sandra A.

Chair

> "I don;t like always being prompted to use the more expensive options."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6304643)

JA

Jason A.

Chief Advancement Officer

> "From the customer service, onboarding and plug and play nature of this product, I can’t say enough about it."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6427842)

CH

Corinne H.

Chief Development Officer

> "Also, way, way too many emails."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6294632)

YB

Yazud B.

Development Assistant

> "The Donor Management System is extremely user friend with staff who are so eager to support your fundraising needs!"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6444971)

KP

Kelly P.

Director of Resource Development

> "I cancelled as soon as the contract was up."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5068276)

AH

Andrea H.

Assistant Director of Partner Relations

> "Network for Good helps our team organize and manage our donor and fundraising communications and activities."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5014359)

ESF

Ellen Sutherland F.

Board Member

> "This impacts my design."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4930438)

JM

Joshua M.

Development Director

> "Our nonprofit the H-Town Dream Center now has everything it needs in one place."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6443732)

PK

Patricia K.

President/CEO

> "I don't know enough about the totality of the product to give a negative review"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4927451)

[View Reviews](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

## User interface

4.32 (314)

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)

4.57 (937)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Keela

34/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/154358/Keela/#features)

Bonterra Network for Good

Top features

37/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#features)

### Recognition

Keela is recognized as a top-rated tool in 1 Capterra Shortlist reports

Bonterra Network for Good is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Keela

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Bonterra Network for Good

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Keela

-   By Aplos
-   Located in United States
-   Founded in 2009

Bonterra Network for Good

-   By Bonterra
-   Located in United States
-   Founded in 2014

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[Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

$160/month

Price

$50/month

4.0

Features

4.3

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/97513-154358/DonorSnap-vs-Keela)

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Contact vendor for pricing

Price

$125/month

4.4

Features

4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/111128-131207/Bonterra-Guided-Fundraising-vs-Bloomerang)

[Keela](https://www.capterra.com/p/154358/Keela/)[4.32 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

vs

[MonkeyPod](https://www.capterra.com/p/203848/MonkeyPod/)[4.77 (101)](https://www.capterra.com/p/203848/MonkeyPod/reviews/)

$160/month

Price

$167/month

4.0

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/154358-203848/Keela-vs-MonkeyPod)

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

vs

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[4.65 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111128-145329/Bonterra-Guided-Fundraising-vs-Fundraising-Software)