---
title: "Compare Bonterra Network for Good vs Zeffy 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Bonterra Network for Good and Zeffy based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/111128-220131/Bonterra-Guided-Fundraising-vs-Zeffy"
page_type: "comparison"
language: "en"
---

# Bonterra Network for Good vs Zeffy Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bonterra Network for GoodZeffy2/4 selected

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.6 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.8 (496)](https://www.capterra.com/p/220131/Zeffy/reviews/)

[## Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.6 (938)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

SG

Based on [938 reviews](#user-reviews)

Positive

859

Neutral

44

Negative

35

[## Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.8 (496)](https://www.capterra.com/p/220131/Zeffy/reviews/)

Starting Price

Contact vendor

Value-for-Money

5

Functionality

4.6

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [496 reviews](#user-reviews)

Positive

489

Neutral

2

Negative

5

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,740 reviews from nonprofit software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

Not enough reviews

Feature ratings

Credit Card Processing

4.6

Electronic Payments

4.7

For Nonprofits

4.7

Member Database

4.7

Accounting

\--

76%Fit

Missing features

Feature ratings

Credit Card Processing

4.9

Electronic Payments

4.8

For Nonprofits

4.9

Member Database

4.6

Accounting

NA

User satisfaction

User satisfaction

4.6

User reviews[938](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.6

User satisfaction

4.8

User reviews[496](https://www.capterra.com/p/220131/Zeffy/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

5.0

Customer support

4.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Bonterra Network for Good helps small and growing nonprofits build strong donor relationships that advance their missions with simple, smart fundraising software.

Best for

Zeffy is the only zero-fee fundraising platform for nonprofits. Best suited for small and medium nonprofit organizations. Serving over 100,000 nonprofits across North America.

## User reviews

Pros & cons

SG

Sayydah G.

Founder and President

> "Donor tracking capabilities, mass emails, and customer service are tops."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7141658)

MW

Maria W.

Grant writer

> "I also find that it is challenging that we receive the checks and have to process them and then enter everything manually versus..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053715)

MP

Michelle P.

Chief Dev Officer

> "Being able to create email campaigns, segment donor lists, and track engagement within the same system saves significant time."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7057159)

CR

Courtney R.

Development Manager

> "I wish there were more features in donor records like event history and address/phone history. If you want these additional..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053702)

ML

Mary L.

Executive Director

> "Using Bonterra transformed our lists of names on paper into a tool that allows us to track gifts and other information from our..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6622108)

LC

Louis C.

President and Founder

> "I feel that increasing the yearly membership at 501 contacts is too low and forces me to delete contacts each year."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053800)

SW

Scott W.

Executive Director

> "We love the integration of donor management, online donation platform, being able to have many fundraising pages for our many..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6790054)

Diane S.

Chief Development Officer

> "Even though we communicated well in advance of our renewal that we were facing problems and might need to transition off their..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669)

BB

Bree B.

Adv Ops Coordinator

> "Overall, my experience with Bonterra Network for Good has been positive, particularly for organizations looking for a simple,..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7124046)

RM

Robin M.

Executive Director

> "The email and contact components of the system failed in mid-November, a massive blow to my year-end work."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046)

TH

Tara H.

Finance and Administrative Officer

> "Payment processing is easy to use and understand, as well as determining the fee processing for donations."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7139188)

JK

Jennifer K.

Resource Development Manager

> "Some donors see the verification email for donations over 10,000 as a scam or spam and say it would be better if the email came..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6758722)

AB

Angela B.

Founder, Executive Director

> "We have now moved from the infant stage of development to a more mature stage where we have been able to utilize our NFG data to..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6755957)

Diane S.

Chief Development Officer

> "Our experience with Bonterra/ Network for Good has been incredibly damaging to our organization along with so much frustration...."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669)

SG

Sayydah G.

Founder and President

> "Ever since we switched to this software, donor tracking has been a breeze."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7141658)

CC

Carolyn C.

Fundraising Coordinator

> "In general you can't do global changes and the options for custom fields are not robust."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6511489)

TH

Tara H.

Finance and Administrative Officer

> "They also take user suggestions to help build even more features and functions."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7139188)

Diane S.

Chief Development Officer

> "Bonterra/ NFG was unwilling to offer flexibility on our contract terms, and even though we were actively working to transition to..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669)

ML

Mary L.

Executive Director

> "I was afraid of all the work that using Bonterra would entail, but it wasn't hard. And now we have tools to manage our interactions..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6622108)

BG

Brandon G.

Executive Director

> "No customer support exists its and when you open an email ticket you get a generic response with no resolution."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226)

KD

Ken D.

CFO

> "We bought the import support and our assigned support person was wonderful, working with us and advising us at every step for a..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053001)

MW

Maria W.

Grant writer

> "I just don't know the system as well as I could and it's hard for me to understand what benefits there might be beyond..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053715)

NB

Nadia B.

Community Wellness Coordinator

> "It seems to be a great fit for many purposes (newsletters, email blasts, fundraising, etc.)"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053774)

AS

Ashiya S.

Executive Director

> "The newsletter interface can sometimes be difficult to work with."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7067899)

TH

Tara H.

Finance and Administrative Officer

> "Bonterra Network for Good is the most cost-effective program that I've found."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7139188)

EH

Emily H.

Program Director

> "I did not like that the customizable email templates were a bit hard to use and could use an update. Since Network for Good was..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6156827)

MF

Martha F.

Executive Director

> "First year I had a promotional rate and money-back guarantee, which helped me get over sticker shock."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053751)

BG

Brandon G.

Executive Director

> "Rather than engaging with their customers, they’re taking the easy way out—silencing complaints instead of fixing their service."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226)

PV

Paul V.

Executive Director

> "On the other side when it comes to fundraising , it is an extremely easy tool to create very specific fundraising buckets that you..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6609895)

BG

Brandon G.

Executive Director

> "Instead of resolving our issue or offering a real solution, the company canceled our account without our consent."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226)

TS

Teresa S.

Library Director

> "This has given us the opportunity to organize our donors all in one place, communicate more easily and stay connected."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6786449)

MB

Melissa B.

Director of Marketing and Development

> "The product itself has limitations or additional cost, which can be frustrating."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6784745)

JM

Joshua M.

Development Director

> "All of our campaigns from donations, email, text, fundraising, events, auctions, and live streams are all under one dashboard which..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6443732)

Diane S.

Chief Development Officer

> "Our experience has been a sad lesson of lost trust, poor communication, and inadequate customer support."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669)

MB

Melissa B.

Director of Marketing and Development

> "We set appointments, had really friendly and non-judgmental space where we could brainstorm and learn new skills."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6784745)

JB

Jessica B.

Program Manager

> "Lacks social media integration for emails, which is a feature that was actually mentioned in our demo, but does not actually exist."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169097)

EL

Elizabeth L.

Board Member and Volunteer

> "Our relationship with NfG has made the whole process of managing donor communications, tracking giving patterns, and monitoring..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169123)

YB

Yazud B.

Development Assistant

> "The Donation Page format is not as customizable & there’s not of a lot of report flexibility."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6444971)

BB

Bree B.

Adv Ops Coordinator

> "Bonterra Network for Good is super easy to use and great for our mid-sized nonprofit team."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7124046)

BG

Brandon G.

Executive Director

> "There was zero accountability and no attempt to genuinely assist us."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226)

AP

Anne P.

Board Secretry

> "This is a good software program that lets you set up campaigns, easily track results, communicate with donors, and download..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6157034)

JH

Janet H.

President Founder

> "The fundraising consultant wasn't as helpful as I would have hoped."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6618479)

EH

Emily H.

Program Director

> "I liked the amount of instant support I got from their team whenever I had questions, the ease of tracking donations and new..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6156827)

AJ

Abby J.

Outreach Coordinator

> "I do not like that creating an event/campaign sometimes does not allow for certain things that I want to include."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169140)

TN

Teisha N.

Administrator

> "Having the templates, and weekly training sessions to make us more productive in operating a non-profit organization."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6836415)

ET

Erin T.

Director of Finance and Administration

> "I have found the reporting for donation disbursements to be a bit lackluster."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6160965)

TS

Teresa S.

Library Director

> "With all our donors in one spot, it is easy to communicate with patrons in this vital time of change as we embark on a new library."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6786449)

ET

Erin T.

Director of Finance and Administration

> "I am not sure if this is user error or if the system can enhance and improve their reporting."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6160965)

NO

Natalie O.

Executive Director

> "We also love the "mail out" feature that allows us to print giving statements, thank you letters, labels, and more."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169201)

GC

Gale C.

Assistant

> "Also, not allowing us to filter by our external ID that we consistently used meant many duplicates due to some differences and a..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4922582)

Emily A.

Foundation Liaison

> "We also love how easily it tracks our donor info and sponsorship info,"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6837314)

CC

Carolyn C.

Fundraising Coordinator

> "poor customer service"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6511489)

MB

Michelle B.

Operations and Finance Specialist

> "It has taught me more about the destination of donations, the ways to make them, their effectiveness."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6580834)

DB

Donna B.

Fundraising Chair

> "The annual cost of the program is difficult for a small nonprofit."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6156989)

PV

Paul V.

Executive Director

> "Anytime we need help we can reach a real person and solve the problem, and the program has remained user friendly through the years"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6609895)

MD

Michael D.

Finance Assistant

> "Reporting is sometimes awkward and not very intuitive."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6321146)

AC

Amie C.

Director of Development

> "I also like the different avenues of training that they offer."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7050808)

KC

Kate C.

Director of Operations

> "The reporting customization options leave a lot to be desired in comparison to our previous system."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___4570490)

RM

Robin M.

Executive Director

> "I love the dashboard and its information presentation."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046)

ST

Susan T.

Treasurer and Compliance Officer

> "Our marketing department is too sparse to take advantage of all NFG has to offer, so we underutilized the product. "

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4386675)

RM

Robin M.

Executive Director

> "I learned how to become a great nonprofit fundraiser through their coach."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046)

SA

Sandra A.

Chair

> "I don;t like always being prompted to use the more expensive options."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6304643)

DH

Denise H.

Development Director

> "As a new fundraiser and beginning of my career, this software has given me skills surrounding best practices in fundraising which I..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6171091)

CH

Corinne H.

Chief Development Officer

> "Also, way, way too many emails."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6294632)

MB

Melissa B.

Director of Marketing and Development

> "I definitely feel much more confident in creating and working towards my fundraising goals."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6784745)

KP

Kelly P.

Director of Resource Development

> "I cancelled as soon as the contract was up."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5068276)

SW

Susan W.

Founder

> "All presenters were focused, friendly and effective communicators."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6750390)

LA

Lizzy A.

Development Coordinator

> "Only complain was that we had to mainly set up our direct deposit, which was a bit of a pain."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4936003)

EL

Elizabeth L.

Board Member and Volunteer

> "We explored purchasing similar services from competitors in the field, and found Bonterra's package and personal to be more..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169123)

CF

Cindy F.

Executive Director

> "We usually send a physical newsletter out in summer, but we just had too much on our plate this summer."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3848953)

HC

Henry C.

Secretary

> "I like the setup for peer-to-peer fundraising"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6752765)

KC

Kate C.

Director of Operations

> "There are a lot of features lacking, and they are not receptive to feedback/requests for improvements or changes."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___4570490)

JR

Justin R.

Program Director

> "The systems ability to make donor management and email marketing easy and intuitive has allowed us to quickly grasp the basics of..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4598953)

CF

Cindy F.

Executive Director

> "It is cost prohibitive for us as a small animal shelter on a limited budget."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3848953)

TW

Tambra W.

Executive Director

> "Highly effective donor management program that meets and exceeds all of our alumni management needs."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6301145)

RB

Rebecca B.

Chief Development Officer

> "Customer Service can be hard to reach and sometimes unable to assist with questions and issues."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___5015040)

CS

Carolina S.

Executive Director

> "No more moving data from the event reservation platform, the credit card processor, and the newsletter service! And the platform is..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169739)

LA

Lisa A.

Project Coordinator

> "The only problem we have encountered is with the Peer to Peer fundraising, the idea of Teams and building on them has been..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3116237)

VB

Valerie B.

Program Director

> "When I first obtain NFG services I was met by a friendly staff and the experts were able to help me navigate through work processes."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6444336)

JH

Joseph H.

Vice President of Hogfarmers Charitable Foundation

> "Some add ons are a little pricey for a charity our size"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4930690)

RM

Robin M.

Executive Director

> "I love the dashboard and its information presentation."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046)

CC

Carolyn C.

Fundraising Coordinator

> "In general you can't do global changes and the options for custom fields are not robust."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6511489)

RM

Robin M.

Executive Director

> "I find the platform fairly intuitive to use."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7051046)

ESF

Ellen Sutherland F.

Board Member

> "This impacts my design."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4930438)

DC

Devan C.

Director of Development

> "Generally, I am pleased with the filtering options and functionality, although there are some pieces to that the I would like to..."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4615113)

TH

Theresia H.

Fundraising Manager

> "Some items are not customizable. "

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3608951)

AM

Ashley M.

Managing Director

> "I really like that this CRM is very user-friendly."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6157854)

SB

Shae B.

Operations Manager

> "Some things are not easy to customize for special circumstances."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3571701)

JB

John B.

Executive Director

> "Things have been integrated seamlessly."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___6169207)

NS

Nancy S.

Data Coordinator

> "It's hard to find anything I don't like. "

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4612625)

MO

Michael O.

Executive Director

> "Integration into our website platform was very easy"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3370532)

BG

Brandon G.

Executive Director

> "Rather than engaging with their customers, they’re taking the easy way out—silencing complaints instead of fixing their service."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6685226)

SH

Shelly H.

Co-Director

> "The greatest feature of NFG software is how everything is integrated seamlessly into one place."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___2898890)

Diane S.

Chief Development Officer

> "Our experience has been a sad lesson of lost trust, poor communication, and inadequate customer support."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#GetApp___6537669)

CS

Cindy S.

Administrative Director

> "We were satisfied with the integration process."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___3037429)

CC

Carolyn C.

Fundraising Coordinator

> "poor customer service"

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#SoftwareAdvice___6511489)

CR

Courtney R.

Development Manager

> "It is so nice how easy and quick it is to get help whenever I need it."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___7053702)

PN

Patrick N.

office manager

> "Customer service is poor."

[See full review](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#Capterra___4914146)

[View Reviews](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

KF

Kim F.

Executive Director

> "It really supports a small nonprofit, like ours, to be able to access tools we would not be able to affort through other platforms,..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7187662)

BC

Bill C.

President

> "Some features are not as customizable as we would like - specifically, the inability to customize membership cards."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6740414)

NS

Nicole S.

COO

> "It has saved us money on our monthly newsletter, and it integrates with our donation collection and donor management instead of..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7155331)

TW

Thomas W.

Co-Founder

> "I was a little confused at first why I didn't get the full payout but then I came to understand that when people pay via different..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6782565)

MK

Mike K.

Treasurer

> "The donor management feature allows me to add manual contributions (checks or cash received in person) to the contributions received..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7016033)

Sharon J.

Treasurer

> "The check out process gets a little confusing when zeffy pops in the option to pay zeffy. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7019131)

BR

Becki R.

President

> "We use it to fundraise for our PTA and it helps us put all of the money we raise, back into our school, instead of paying credit card..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008582)

PR

PATRICIA R.

VP, Board of Directors

> "For example, I needed to reorder my contacts alphabetically and I was unable to do so."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7076736)

PJ

Pam J.

Officer

> "My non-profit is very small with a small budget, and so the no-pay of any platform fees (including credit card surcharges on monies..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142485)

AO

Adam O.

Not Applicable

> "Help documents, questionable reporting, 15+min delay in close of auctions."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6578248)

KF

Kim F.

Executive Director

> "Zeffy is allowing us to compete with the 'big boys' in how attractive and appealing our fundraising efforts are, and we are grateful..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7187662)

TM

Trina M.

Admin Assistant

> "I don't like receiving daily emails from Zeffy particularly when I am not doing a fundraiser at the moment."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7034675)

DAVID C.

Manager

> "All of that is now condensed into one entity making life so much easier and in the process, the amount of money saved in fees each..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7087487)

GP

Greg P.

Board member

> "The learning curve was probably the least favorite."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142072)

DT

Dan T.

Rector

> "This is an excellent product for non-profits working on fine margins and who lack the technical expertise to run events in-house."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7163016)

GN

Gisele N.

Digital Marketing And Efficiency

> "I also don't like that administrators don't get refund transaction email confirmations."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6722352)

AlY

Angélique Y.

Cheif Operations Officer

> "It’s hard to pinpoint just one thing we love most about Zeffy. Whether it’s their zero-fee donation platform, ensuring our nonprofit..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6871877)

SZ

SAMANTHA Z.

Director of Operations

> "The optional fees can sometimes confuse users, because you have to choose "other" instead of just saying "no"."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7005128)

DO

Dawn O.

Office Administrator

> "For a free platform, the customer service is very helpful and responsive. As promised, it saves us from paying fees for credit card..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7137966)

Dawne T.

Vice president

> "Honestly, I cannot think of anything to add."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7183167)

Dawne T.

Vice president

> "This platform has made it so much easier to secure memberships and donations for our very important cause."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7183167)

AN

Audrey N.

Bookkeeper

> "The automatic addition to a donors check out form. If they aren't paying attention, they could end up paying 5-20% of their charge..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6030606)

RD

Robin D.

Treasurer

> "The ability to collect funds for free without the trouble of collecting and depositing checks or cash was the strongest selling point."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7085556)

Zeeshanali F.

Treasurer

> "If donors do not contribute to help cover collection cost, Zeffy can limit the amount of collection per transaction"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6241919)

SB

Sara B.

Chair, Board of Directors

> "I love that Zeffy automatically transfers deposits to the bank, and I can set it to automatically send Tax receipts."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7010259)

MB

Merle B.

Dir. Admin and Finance

> "Some of our donors are abit put off by the appeal from Zeffy for their own use."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6691593)

MK

Mark K.

Chair

> "Zeffy is the best -- not just for the no fees, but forthe ease of use and can use for events, al sorts of donor campaigns, online..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7009018)

BS

Brynne S.

Community Engagement Coordinator

> "Zeffy needs to work on their tap to pay option so you can close the app and not have to re-log back in, very inconvenient."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6003096)

MB

Merle B.

Dir. Admin and Finance

> "The accounting is clear, timely and accurate, we get all the funds that our donors send to us plus annual reports and the support team..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6691593)

ML

Marica L.

Executive Director

> "I'm still puzzled by the 'Tap to Pay' concerns that I have and waiting to figure things out."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6690090)

TT

Todd T.

Field Director

> "Customers find it very simple to navigate and sign up for a fundraising event through Zeffy!"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7113679)

KS

Karen S.

President

> "Occasionally I needed help when staff wasn’t available"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008206)

BR

Becki R.

President

> "Also, the chat option has helped me find exact information in reports that I am looking for!"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008582)

PG

Paula G.

Co-founder

> "I don't even use all of its capabilities."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6779236)

MaryAnn W.

President

> "I love that the funds are automatically transferred on Mondays - no more manual transferring."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142736)

CD

Cheryl D.

Project Manager

> "Also, it's a bit cumbersome to find their FAQ pages both before and after signing in to our account."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6421267)

DT

Dan T.

Rector

> "The UI is intuitive and simple, and the results look great on the screen."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7163016)

YL

Yule L.

Treasurer

> "Left a mess with my donors."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6559448)

JD

JUAN D.

CEO

> "This platform provides us with a quick and secure way to receive our donations."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7018810)

RH

Rochelle H.

Membership Chair

> "Merging our prior donor database with Zeffy has been a little challenging. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5030317)

TE

Timothy E.

Financial Secretary

> "For a non-profit organization, the amount of support and the ease of using Zeffy products is a win-win relationship."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7116769)

RL

Robert L.

Vice President

> "Currently, Zeffy is only set up to support a short video from YouTube and obviously, our videos are "not short enough", so we cannot..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4877494)

TT

Tara T.

Operations Manager

> "With no fees it's also incredibly cost-effective at a time when every dollar counts. And we love that it's Canadian."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7122414)

MG

Michelle G.

Graphic Designer / Volunteer

> "There were a number of times when I had questions about the set up or how to make changes after we were up and running. But there was..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4171666)

PJ

Pam J.

Officer

> "I am technically challenged, but I was able to get our non-profit up and running on the Zeffy Platform. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142485)

AB

Amber B.

CEO

> "I can’t currently think of anything I would change"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7007676)

DAVID C.

Manager

> "Zeffy has been the major fundraising platform for The Llama Sanctuary since 2024 and it has made a huge difference to the..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7087487)

AT

Allen T.

Executive Vice President

> "The problems that I encountered were a result of 'user error' due to my inexperience."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6488270)

JP

Jillian P.

Executive Director

> "I would highly recommend Zeffy for those trying to manage events and donations at a low (or no) cost."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7123925)

ZR

Zach R.

Volunteer

> "Meanwhile, we're being stonewalled by PayPal and Venmo who don't seem to be particularly friendly toward non-profits."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6490084)

Michael L.

President

> "The outbound social media and email pieces looked great."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7125445)

RG

Reese G.

Treasurer

> "The only con I have for Zeffy is that the customer has to put in their name, address, email and phone number every time they use it."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4054508)

ST

Shannon T.

Founder

> "Very easy to create beautiful landing pages for fundraising campaigns and emails."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7010866)

KP

Kathryn P.

Executive Director

> "I'm not sure I've connected my bank properly, so that part is still iffy for me."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6168714)

AL

Amanda L.

Administrative Assistant

> "The prompts that lead you through the setup are easy to follow and quickly get you on your way."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7178681)

CM

Cathy M.

Admin/Tech

> "Most features are very simplified and don't always fit our needs."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5079943)

GN

Gisele N.

Digital Marketing And Efficiency

> "I like that it makes it possible for 100% of donations to go directly to the intended cause rather than to payment processors."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6722352)

BM

Benadette M.

Director and Founder

> "There was a slight problem signing up for fund raising."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6484270)

MK

Mike K.

Treasurer

> "The ability to create multiple campaigns is very helpful. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7016033)

SS

Sandy S.

VP of Operations

> "The only struggle I have had is with the amount of time it is taking to transfer over my current donor list of 2,000 over to Zeffy."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4044091)

Michael R.

Board Chair

> "Zeffy is free - NO FUNDRAISING CHARGES AT ALL! And, it is sooo easy to use for all your donor management work, especially getting out..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7060734)

BB

Betsy B.

Executive Director

> "The year before, I used another ticketing site and it was a giant mess."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6014394)

MaryAnn W.

President

> "So far, it's been smooth sailing on all 3 of the nonprofits that I use Zeffy for."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142736)

JC

Jeff C.

Executive Director

> "I wish there were reminders that Zeffy uses military time. When I set up an event, I have forgotten and accidentally published a link..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5002405)

AP

Andy P.

Executive Director

> "Zeffy provides a lot of tools for raising funds, either with direct donations, ticket sales, a store front, membership, raffles and..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___5093970)

SJ

Shannon J.

PTIO Treasurer

> "The biggest annoyance that we've run into is that once you sign up for a volunteer slot on an event, you can't change it."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4090886)

TM

Trevor M.

Athletic Director, Administrator

> "The fees being optional is a bonus."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7164677)

SF

Sheila F.

ED

> "Had one small issue with how donation was shown on donor's credit card statement."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4495952)

JT

Jennifer T.

Financial Secretary

> "I have never set up a payment platform before and I have spoken with customer service and emailed them several times and my..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6548699)

RH

Ray H.

CEO

> "The ticket forms are not very user friendly when imbedded into the website."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4940246)

TM

Trevor M.

Athletic Director, Administrator

> "So far it has been simple to use, cost effective and has been nice to see the immediate feedback on the site."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7164677)

GG

Genevieve G.

Executive Director

> "I don't like the prompts in the response to purchasers email."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4045503)

DT

Dan T.

Rector

> "It's been very easy to set up ticket sales through Zeffy."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7163016)

KS

Kristi S.

VP, Fundraising, Board of Directors

> "Perfect concept and feature, just isnt working and constantly disconnects."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4837725)

MJ

Marc J.

President

> "You can't beat their business model - allowing donors to tip (or not) has helped our organization tremendously."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6677673)

HB

Hollie B.

Development & Finance Director

> "Currently they do not have access to their API."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4990109)

JT

Jennifer T.

Financial Secretary

> "I also like that we have the ability to scan e-tickets for check in! "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6548699)

AC

Autumn C.

Secretary/Treasurer

> "I had no idea how to go about setting up tickets. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4815206)

John W. H.

President

> "I can send very professional notices to our donors instead of using another messaging app."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6663989)

FL

Faridodin L.

President CEO

> "This becomes a problem when I want to send an email via the contact option."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___3566050)

Maude S.

Founder and Artivist at Large

> "By having everything on Zeffy, I can take care of so many things in just one place, and in a more intuitive way than some other..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6023026)

GP

Greg P.

Board member

> "The learning curve was probably the least favorite."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7142072)

AC

Autumn C.

Secretary/Treasurer

> "Zeffy has a logical, step by step sequence that is easy to go back and edit as many times as you need to. "

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4815206)

HB

Hollie B.

Development & Finance Director

> "Currently they do not have access to their API."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4990109)

TM

Trevor M.

Athletic Director, Administrator

> "So far it has been simple to use, cost effective and has been nice to see the immediate feedback on the site."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7164677)

KS

Karen S.

President

> "Occasionally I needed help when staff wasn’t available"

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___7008206)

SM

SUSAN M.

President

> "QR Codes are easy to set up to link to your event for customers to click right to your site."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___6187526)

MG

Michelle G.

Graphic Designer / Volunteer

> "There were a number of times when I had questions about the set up or how to make changes after we were up and running. But there was..."

[See full review](https://www.capterra.com/p/220131/Zeffy/#Capterra___4171666)

[View Reviews](https://www.capterra.com/p/220131/Zeffy/reviews/)

## User interface

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)

4.56 (938)

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)

4.81 (496)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Bonterra Network for Good

Top features

37/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/#features)

Zeffy

36/47

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Budgeting/Forecasting
-   Calendar Management
-   Campaign Management
-   Committee Management
-   Communication Management
-   Contact Management
-   Credit Card Processing
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Storage
-   Donor Management
-   Dues Management
-   Electronic Payments
-   Event Management
-   Event Scheduling
-   Forms Management
-   For Nonprofits
-   Fund Accounting
-   Fundraising Management
-   Generative AI
-   Grant Management
-   Member Database
-   Membership Management
-   Mobile Access
-   Real-Time Analytics
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting & Statistics
-   Social Marketing
-   Third-Party Integrations
-   Volunteer Management
-   Website Management

[See all features](https://www.capterra.com/p/220131/Zeffy/#features)

### Recognition

Bonterra Network for Good is recognized as a top-rated tool in 4 Capterra Shortlist reports

Zeffy is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Fundraising Software (2026) 

Best Value Fundraising Software (2025) 

Best Value Fundraising Software (2024) 

Best Value Fundraising Software (2023) 

Best Value Fundraising Software (2022) 

### Deployment & support

Bonterra Network for Good

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zeffy

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bonterra Network for Good

-   By Bonterra
-   Located in United States
-   Founded in 2014

Zeffy

-   By Zeffy
-   Located in Canada
-   Founded in

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