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HR Acuity vs Personio: Which is a better fit?

Updated on February 2nd, 2025
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Summary
Features in Complaint Management
15
50
  • Case Management
  • Corrective and Preventive Actions (CAPA)
  • Interaction Tracking
18
Best performer
50
  • Activity Tracking
  • Customizable Branding
  • Customizable Reports
User satisfaction
4.3
User reviews30
Ease of use
4.3
Functionality
4.2
Value for money
4.1
Customer support
4.7
4.3
User reviews298
Ease of use
4.4
Functionality
4.1
Value for money
4.1
Customer support
4.5
Price starts from
--
Yearly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Our products are used by those responsible for employee relations, investigations, compliance, risk, and reputation management. HR Acuity is utilized across a vast array of industries and sectors.

Personio is specialised for small and medium-sized companies with 10 to 2000 employees.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
111531
1 screenshot
158622
5 screenshots

HR Acuity

15/50
  • Activity Tracking
  • Alerts/Escalation
  • Assignment Management
  • Audit Trail
  • Canned Responses
  • Chat/Messaging
  • Customer Complaint Tracking
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Email Management
  • Email Templates
  • Feedback Management
  • Forms Management
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Prioritization
  • Quality Assurance
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Routing
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Social Media Monitoring
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Case Management
  • Collaboration Tools
  • Corrective and Preventive Actions (CAPA)
  • Customizable Templates
  • Interaction Tracking
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Reporting/Analytics
  • Reporting & Statistics
  • SSL Security
  • Third-Party Integrations
See All features
Hide Complaint Management Software Features -

Personio

Top Features
18/50
Show Complaint Management Software Features +

HR Acuity

--

Personio

--

HR Acuity
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Personio
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
HR Acuity
  • By HR Acuity
  • Located in United States
  • Founded in 2006
Personio
  • By Personio
  • Located in Germany
  • Founded in 2015
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