# Compare FieldEdge vs ServiceBox 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FieldEdge and ServiceBox based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/111740-136363/FieldEdge-vs-ServiceBox

---

# FieldEdge vs ServiceBox Features and Cost Comparison

Last updated April 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FieldEdgeServiceBox2/4 selected

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.2 (306)](https://www.capterra.com/p/111740/FieldEdge/reviews/)

[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.3 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

[## FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.2 (306)](https://www.capterra.com/p/111740/FieldEdge/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

3.9

Ease of Use

4.1

Customer Service

4.4

Reviews Sentiment

AA

AA

Based on [306 reviews](#user-reviews)

Positive

242

Neutral

31

Negative

33

[## ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.3 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.3

Functionality

4.1

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

JS

AR

Based on [168 reviews](#user-reviews)

Positive

147

Neutral

20

Negative

1

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Synchroteam

4.4 (95)

* * *

Starting Price

$49.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

93%

of reviewers  
rated it above 4 stars

* * *

### ServiceTrade

4.6 (342)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Limble

4.8 (753)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

99%

of reviewers  
rated it above 4 stars

* * *

### Service Fusion

4.3 (308)

* * *

Starting Price

$245.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

85%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Features in HVAC Software

Best performer

30 / 38

Only FieldEdge

-   Customer Portal
-   Equipment Tracking
-   Time & Expense Tracking

30 / 38

Only ServiceBox

-   Accounting
-   API
-   Timesheet Management

User satisfaction

User satisfaction

4.2

User reviews[306](https://www.capterra.com/p/111740/FieldEdge/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

3.9

Customer support

4.4

User satisfaction

4.3

User reviews[168](https://www.capterra.com/p/136363/ServiceBox/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$35Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for HVAC services, plumbing services, electrician services, locksmith services, and appliance repair services, the tool helps streamline operations and enhance team efficiency.

Best for

Designed for HVAC contractors, plumbing contractors, electrical contractors, commercial service contractors, industrial maintenance contractors, and fire safety contractors.

## User reviews

Pros & cons

AMA

ANNE MARIE A.

OWNER

> "GREAT SUPPORT "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6713686)

CK

Carl K.

Owner

> "Glitchy integration with accounting software, mobile app was very disappointing, time tracking was..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6193925)

AMA

ANNE MARIE A.

OWNER

> "EASY TO USE AND CONVENIENT SUPPORT BEEN USING THE PRODUCT FOR YEARS"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6713686)

CC

Cheryl C.

Office / Field Manager

> "Customer Service when I have a question to get an answer to help me better use the software, I think the got..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4955218)

SM

Stdve M.

President

> "Finally slowing down so we can work on better understanding , implementing and trying to get some issues..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4016833)

CM

Chris M.

Lead Service Technician

> "What i liked the least about FieldEdge is there are still some bugs with the software that need to be fixed"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6679580)

KR

Kelvin R.

Electrician

> "Good app to use in my field of work....."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4815062)

JM

Joshua M.

OWNER

> "I will not recommend them to any other business owner."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___7123155)

LAM

Lee Ann M.

CEO

> "Mobile App we needed our guys out in the field to be able to access information on their phones"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3176499)

RS

Rodney S.

Service Manager

> "It doesn't and they oversell what and how they can perform. Upon launch after 5 months of implementation..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6262989)

JE

Janna E.

Production Manager

> "reporting is best for locations when our clients ask for a service history report!"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3028083)

EK

Ernie K.

Office Manager

> "Instead we are paying $70 for QuickBooks, which we never use. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6498662)

FW

Frankie W.

Secretary

> "Being able to take the call, dispatching the job and completion has become so much easier for everyone."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3471500)

LA

Lisa A.

Office Manager

> "Hard to navigate for both technicians/office staff. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6505982)

JW

Janet W.

Owner

> "I liked the dispatch feature and being able to move my customers around"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3343943)

CK

Carl K.

Owner

> "This product resulted in countless hours of lost productivity along with what I feel was a total rip off to..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6193925)

DO

Dan O.

owner

> "From an owner and management side of things, I sincerely appreciate how this tool helps customer,..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566)

DP

David P.

Director of Special Projects

> "A lot less intuitive than say, ServiceTitan."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6767519)

DO

Dan O.

owner

> "By in large, FieldEdge has the service process covered and help companies that use it, become better at..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566)

EK

Ernie K.

Office Manager

> "Now see the worst example below."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6498662)

GB

Gene B.

CEO

> "FieldEdge had one of the most complete feature sets of all the software we evaluated"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3089718)

DR

David R.

Service Manager

> "In order to use the mobile function you will have to pay a yearly support fee plus a per user fee. If you..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3035127)

JT

Jason T.

V.P.

> "we researched 2-3 top software companies specific to our industry (HVAC & PLUMBING) and after our research,..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2360947)

VR

Verified Reviewer

Office Manager

> "The system lagged, wouldn't connect, there were mobile issues, you name it."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#GetApp___4791868)

SC

Sadie C.

Accounting

> "Links to QuickBooks which is helpful. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3199330)

VR

Verified Reviewer

Service Project Manager

> "The mobile app is horrendous and completely unusable by our technical crew."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3993983)

BW

Bobby W.

Owner

> "The dispatch board is nice in that it shows when a technician is traveling to an appointment, working or..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517)

VR

Verified Reviewer

Office Manager

> "The customer service reps didn't know anything, and if you escalated it to your actual account reps, they..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#GetApp___4791868)

JS

James S.

Owner

> "Quick books integration works adequately."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3522849)

SS

Sherry S.

Owner

> "Do not like that I cannot print customer notes (previous history)-"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3995215)

DR

David R.

Service Manager

> "The software works without too many issues"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3035127)

RW

Robert W.

President

> "The link between feildEdge and Qbooks keeps disconnecting "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4005261)

CO

Christina O.

Owner

> "Techs are able to type in notes on a job that we can go back and quickly read."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___2343789)

RN

Robin N.

CEO

> "then I have to spend the next two days trying to get the fieldedge tech on the phone. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3818142)

IT

Irene T.

General Manager

> "I could not ask for better customer service."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3467794)

VR

Verified Reviewer

Accounting Manager

> "In actuality QBO will not give you the report."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#GetApp___3837817)

CB

Cathy B.

Office Manager

> "Payment processing and call monitoring integration are extremly useful."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___2375219)

JW

Janet W.

Owner

> "I was over charged and now my account rep is ghosting me and no one will email me back or give me a refund."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3343943)

SO

Sarah O.

Director - Operations

> "I can reach him whenever I need to and he always responds with a thorough email and follows up over the..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2369365)

FW

Frankie W.

Secretary

> "We have also had issues with losing a customer's signature."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3471500)

WB

Witni B.

Manager

> "They have the best customer service."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3143414)

BW

Bobby W.

Owner

> "They really need a moment of humility to really step back and humbly critique their own product and then..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517)

MP

Mark P.

Vice President

> "I've recommended it to several colleagues in the service business. While no software is a perfect fit for..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___2291423)

GB

Gene B.

CEO

> "I don't know the development team personally, but they seem very inexperienced."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3089718)

LB

Lisa B.

Service Manager

> "Easy to use. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2896260)

BW

Bobby W.

Owner

> "As such, I'm not certain that proper feedback is flowing through to the developers as some of the features..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517)

BW

Bobby W.

Owner

> "The product has a few nice features. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517)

SO

Sarah O.

Director - Operations

> "Sometimes our techs have issues with the app and have to uninstall and reinstall it"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2369365)

LK

Lisa K.

Office Manager

> "it is Cloud based, easy to use, mobiles are able to use"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2370377)

PS

Peter S.

Owner

> "This is not advisable as there is much to learn."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3211095)

MP

Mark P.

Vice President

> "Constant updates and improvements. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___2291423)

BW

Bobby W.

Owner

> "You have no way of copying an existing estimate to another customer. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517)

DO

Dan O.

owner

> "I have been impressed with most every feature that they offer. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566)

JS

James S.

Owner

> "Tech support was terrible."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3522849)

AM

Ashley M.

Office Admin

> "Our main contact for support is \[SENSITIVE CONTENT HIDDEN\] and SHE IS AWESOME!"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___2342776)

JS

James S.

Owner

> "Completely not user friendly."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3522849)

AM

Ashley M.

Office Admin

> "Love our support person \[SENSITIVE CONTENT HIDDEN\]!!"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___2342776)

JC

Jerry C.

Owner

> "The on boarding was not very good. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3177353)

[View Reviews](https://www.capterra.com/p/111740/FieldEdge/reviews/)

JS

Joel S.

Sales Marketing Lead

> "We have been able to capture everything from Notes, 3rd Party Quotes, and Photos of our job sites to make it easier for our Sales..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6819368)

BS

Benjamin S.

Owner

> "With any software that allows so many intricacies, it is inevitable that after a long duration of diving deep into utilizing all of..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6816318)

AR

Anna R.

Client Coordinator

> "It's met our needs in that it allows us to have a live database that our technicians and our office can see at the same time so that..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032539)

TW

Todd W.

general manger

> "emails sent out end up in spam for a lot of our existing clients, meaning they do not pay their invoices without extra manual work."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6884226)

GV

Gary V.

HVAC senior service technician

> "I like the fact that along with adding the information on the job that it also includes the labor and the appropriate purchase order..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6816864)

TB

Tyler B.

HVAC

> "The result is still confusion, wasted time, duplicate or erroneous entries of notes or units that admins will need to override and..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623)

KV

Kurt V.

Assistant Plumber

> "It has a wide range of features for scheduling your weeks, you can log your time in jobs sites, job site info, job location info and..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032272)

CM

Claudette M.

Bookkeeper

> "not great for businesses that have retail & service type sales - having to create a work order for an over the counter sale takes..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6580451)

TG

Tarek G.

Manager

> "I also appreciate how it integrates work orders with quotes and invoicing, as well as its ability to synchronize with various ERP..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032777)

HT

Hau T.

Service Manager

> "Software only work online, so if you have no internet or cell coverage you won't be able to do anything."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874173)

JJ

Jocelynn J.

Plumbing Heating Mechanical

> "Service Box works well with Sage Accounting when syncing invoices instead of manually inputting into Sage, all we have to do is sync..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045)

TB

Tyler B.

HVAC

> "The app feels like an early access/beta that still needs a lot of polishing, yet I haven’t seen a useful update in over a year and a..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623)

FZ

Frank Z.

Electrician

> "it helps me to put hours and notes more efficiently, easier to review the notes when i need to, and also it keeps the info forever"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032240)

JJ

Jocelynn J.

Plumbing Heating Mechanical

> "At this time I do not have anything to address that we least like. If we have any issues on the app they get back to us and help fix..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045)

AR

Anna R.

Client Coordinator

> "I like that the program allows us to keep records of our customers and their equipment all in one place."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032539)

CD

Connor D.

Foreman tower technician

> "Aswell as not being able to input when offline to be automatically updated in when returning online."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6474878)

CB

Curtis B.

General Manager

> "It has saved me and our staff thousands of hours, as well as eliminated errors in our workflow which used to be Excel-based."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6884190)

HT

Hugo T.

Estimator Project Manager

> "For example, when I send an email, I want to remove the WO document, but it is not allowed."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6586858)

TF

Tony F.

Owner

> "The system also integrates well with other tools, like our invoicing processes, further streamlining our workflows."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895)

BE

Bryan E.

Service Manager

> "Sometimes the mobile interface can be touchy or clumsy by touching the wrong link or button."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6690857)

CB

Cam B.

Operations Manager

> "It’s highly customizable, allowing us to tailor it to our specific needs, and their communication about updates is excellent—we..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6597050)

TB

Tyler B.

HVAC

> "The flow and layout is often archaic and difficult."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6821623)

TL

Trevor L.

Construction Electrician

> "I came from a paper copy company to a service box company, the learning curve wasnt too stessful or time consuming; over a few weeks..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6873369)

JV

Justin V.

HVAC tech

> "Font is small and makes it difficult to read."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6817849)

SO

Stefanee O.

Office Admin

> "A bit of a learning curve at first, but once you are using the system, its a solid tool for managing service-based work."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7042478)

HT

Hau T.

Service Manager

> "It has PM feature but is not very robust."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874173)

TF

Tony F.

Owner

> "ServiceBox offers an intuitive platform, enabling our team to quickly adapt and efficiently manage tasks without extensive training."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895)

CD

Connor D.

Foreman tower technician

> "The app seems quite useless, you can't do anything with it without opening the webpage."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6474878)

TF

Tony F.

Owner

> "Overall, Service Box has allowed us to be more efficient and responsive to our customers’ needs, which is invaluable in a service..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895)

AD

Adam D.

Refrigeration mechanic

> "Sometime hard to find notes on specific equipment"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579500)

CB

Cam B.

Operations Manager

> "Another bonus is its ability to link with accounting software (though we haven’t taken advantage of this feature yet, but it’s..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6597050)

SO

Stefanee O.

Office Admin

> "Customer service was always hit or miss."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7042478)

GH

Greg H.

President

> "The mobile app allows our guys to check and work from anywhere."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6581185)

BB

Brian B.

Owner

> "Very often photos that are taken disappear off the mobile appHave to type a job in a few times before it is recognized on the..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___4362152)

TG

Tarek G.

Manager

> "Overall, I would say I’m partially satisfied, given the type of work we do (mainly service work and new installation projects)."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032777)

TF

Tony F.

Owner

> "It is difficult to use."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895)

JS

Joel S.

Sales Marketing Lead

> "ServiceBox has been a huge factor in our productivity in our company."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6819368)

AK

Ahmad K.

Director

> "sometimes the mobile app is not doing what it is supposed to do ."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___3849645)

Maxine L.

BD Manager

> "The biggest pro for us is they fully integrate with Sage 50 Canada."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6873393)

JS

John S.

Labor Forman

> "I have to click through several buttons and screens to get to places I want to go in the app When I want to go back a page, it takes..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411941)

JJ

Jocelynn J.

Plumbing Heating Mechanical

> "The app is easy to learn as it usually only takes a few hours to go over and figure out what information goes where."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045)

GB

Greg B.

Wastewater Operator

> "The app does crash every once in a while when trying to upload photos to benchseets the screen will go all black and I have to force..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426451)

JV

Justin V.

HVAC tech

> "It’s easy to share customer and job site information with other technicians."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6817849)

TC

Tanya C.

Administrative Assistant

> "there is not much option of customization like we can not customize the layout of invoices or workorder"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411592)

EH

Edvard H.

Co owner

> "I like that service box is integrated with quick books."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032203)

SH

Sara H.

AR/AP

> "The search feature is not reliable due to how it sorts through keywords."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411698)

TF

Tony F.

Owner

> "Being mobile is critical for me as the owner, and Service Box makes this possible."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895)

JL

Jeff L.

Owner

> "Some issues with glitching on mobile platform (on occasion) needs some additional features"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2414102)

PR

Phoebee R.

Office Administration

> "I find Service box to be easy to use and understand and if there is a problem someone is always available to help and answer your..."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7033657)

CS

Clayton S.

Electrician

> "Hit the check in or out and the submit button sometimes don’t respond and sits in loading"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411910)

EH

Edvard H.

Co owner

> "I like that a lot of our business needs are under one platform"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___7032203)

MG

Matthew G.

Technical Team Lead

> "Doesnt show what needs to be replaced with ease, need to comb through the list, no indicator is available"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2420312)

JS

Jeremy S.

Electrician

> "My experience has been largely positive with very few hiccups or steep learning curves."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6816443)

PP

PETER P.

president

> "some items re hard to find, for example, changing client information once it has been set up"

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2420854)

TS

Travis S.

Manager IT

> "For the most part, it's good it helps keep our company organized and on track and the price is not bad either."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6602992)

SH

Sara H.

AR/AP

> "It is not what we thought it was going to be and does not function how we'd hoped."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411698)

TF

Tony F.

Owner

> "This flexibility allows me to stay connected to the business no matter where I am."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6579895)

SH

Sara H.

AR/AP

> "Too small and clustered."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2411698)

LO

Lia O.

Vice President

> "Pricing is very affordable - considering the amount of time saved when implemented."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6816347)

LK

Lucas K.

Foreman

> "We have difficulty seeing where the other workers are."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426443)

JJ

Jocelynn J.

Plumbing Heating Mechanical

> "I strongly recommend if you don't have Service Box get it, the cost is very fair and well worth it in the long run."

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___6874045)

RS

Roger S.

Office Manager

> "It is really larger and more complicated than we need! "

[See full review](https://www.capterra.com/p/136363/ServiceBox/#Capterra___2426454)

[View Reviews](https://www.capterra.com/p/136363/ServiceBox/reviews/)

## User interface

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)

4.16 (306)

[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)

4.32 (168)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

FieldEdge

30/38

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Billing & Invoicing
-   Calendar Management
-   Communication Management
-   Customer Database
-   Customer Portal
-   Customizable Forms
-   Data Import/Export
-   Dispatch Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Equipment Tracking
-   Generative AI
-   Inventory Management
-   IoT Device Management
-   Job Costing
-   Job Tracking
-   Location Tracking
-   Maintenance Scheduling
-   Mobile Access
-   Predictive Analytics
-   Quotes/Estimates
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Routing
-   Scheduling
-   Service History
-   Technician Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Timesheet Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/111740/FieldEdge/#features)

ServiceBox

30/38

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Billing & Invoicing
-   Calendar Management
-   Communication Management
-   Customer Database
-   Customer Portal
-   Customizable Forms
-   Data Import/Export
-   Dispatch Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Equipment Tracking
-   Generative AI
-   Inventory Management
-   IoT Device Management
-   Job Costing
-   Job Tracking
-   Location Tracking
-   Maintenance Scheduling
-   Mobile Access
-   Predictive Analytics
-   Quotes/Estimates
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Routing
-   Scheduling
-   Service History
-   Technician Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Timesheet Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/136363/ServiceBox/#features)

### Recognition

FieldEdge is recognized as a top-rated tool in 1 Capterra Shortlist reports

ServiceBox is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

FieldEdge

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ServiceBox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FieldEdge

-   By Xplor Technologies
-   Located in United States
-   Founded in 2009

ServiceBox

-   By Jobbox Software
-   Located in Canada
-   Founded in 2011

## Popular Comparisons

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.16 (306)](https://www.capterra.com/p/111740/FieldEdge/reviews/)

vs

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (445)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/111740-153475/FieldEdge-vs-FieldPulse)

[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

vs

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (445)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

$35/month

Price

Contact vendor for pricing

4.1

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/136363-153475/ServiceBox-vs-FieldPulse)

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.16 (306)](https://www.capterra.com/p/111740/FieldEdge/reviews/)

vs

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.2

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111740-194155/FieldEdge-vs-BuildOps)

[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

vs

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

$35/month

Price

Contact vendor for pricing

4.1

Features

4.2

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/136363-194155/ServiceBox-vs-BuildOps)

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.16 (306)](https://www.capterra.com/p/111740/FieldEdge/reviews/)

vs

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (332)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.2

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/111740-150053/FieldEdge-vs-ServiceTitan)

[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

$35/month

Price

$39/month

4.1

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-136363/Jobber-vs-ServiceBox)

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.16 (306)](https://www.capterra.com/p/111740/FieldEdge/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

Contact vendor for pricing

Price

$39/month

3.9

Features

4.3

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/111740-127994/FieldEdge-vs-Jobber)

[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

vs

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (332)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

$35/month

Price

Contact vendor for pricing

4.1

Features

4.2

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/136363-150053/ServiceBox-vs-ServiceTitan)

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.16 (306)](https://www.capterra.com/p/111740/FieldEdge/reviews/)

vs

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Contact vendor for pricing

Price

$245/month

3.9

Features

4.1

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/111740-135788/FieldEdge-vs-Service-Fusion)

[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

vs

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

$35/month

Price

$245/month

4.1

Features

4.1

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135788-136363/Service-Fusion-vs-ServiceBox)

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.16 (306)](https://www.capterra.com/p/111740/FieldEdge/reviews/)

vs

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Contact vendor for pricing

Price

$79/month

3.9

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/111740-140363/FieldEdge-vs-HouseCall-Pro)

[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

vs

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

$35/month

Price

Contact vendor for pricing

4.1

Features

4.6

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/136363-162600/ServiceBox-vs-Limble-CMMS)