# Compare FieldEdge vs Workiz 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare FieldEdge and Workiz based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/111740-147525/FieldEdge-vs-Workiz

---

# FieldEdge vs Workiz Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FieldEdgeWorkiz2/4 selected

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.2 (305)](https://www.capterra.com/p/111740/FieldEdge/reviews/)

[Workiz](https://www.capterra.com/p/147525/Workiz/)[4.4 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

[## FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.2 (305)](https://www.capterra.com/p/111740/FieldEdge/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

3.9

Ease of Use

4.1

Customer Service

4.4

Reviews Sentiment

AA

AA

Based on [305 reviews](#user-reviews)

Positive

242

Neutral

31

Negative

32

[## Workiz](https://www.capterra.com/p/147525/Workiz/)[4.4 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

Starting Price

$187.00

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [218 reviews](#user-reviews)

Positive

192

Neutral

9

Negative

17

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,933 reviews from field service management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

66%Fit

Not enough reviews

Feature ratings

Mobile Access

4.0

Scheduling

4.0

Billing & Invoicing

3.5

Quotes/Estimates

3.6

CRM

\--

77%Fit

High performer

Feature ratings

Mobile Access

3.8

Scheduling

4.1

Billing & Invoicing

3.9

Quotes/Estimates

4.0

CRM

5.0

User satisfaction

User satisfaction

4.2

User reviews[305](https://www.capterra.com/p/111740/FieldEdge/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

3.9

Customer support

4.4

User satisfaction

4.4

User reviews[218](https://www.capterra.com/p/147525/Workiz/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$187Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Designed for HVAC services, plumbing services, electrician services, locksmith services, and appliance repair services, the tool helps streamline operations and enhance team efficiency.

Best for

Workiz is designed for field service professionals, including HVAC, plumbing, electrical, locksmith, junk removal, appliance repair, garage door, landscaping, and pest control services.

## User reviews

Pros & cons

AMA

ANNE MARIE A.

OWNER

> "GREAT SUPPORT "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6713686)

RS

Rodney S.

Service Manager

> "It doesn't and they oversell what and how they can perform. Upon launch after 5 months of implementation..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6262989)

AMA

ANNE MARIE A.

OWNER

> "EASY TO USE AND CONVENIENT SUPPORT BEEN USING THE PRODUCT FOR YEARS"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6713686)

CK

Carl K.

Owner

> "Glitchy integration with accounting software, mobile app was very disappointing, time tracking was..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6193925)

FW

Frankie W.

Secretary

> "Being able to take the call, dispatching the job and completion has become so much easier for everyone."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3471500)

CC

Cheryl C.

Office / Field Manager

> "Customer Service when I have a question to get an answer to help me better use the software, I think the..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4955218)

DO

Dan O.

owner

> "From an owner and management side of things, I sincerely appreciate how this tool helps customer,..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566)

CM

Chris M.

Lead Service Technician

> "What i liked the least about FieldEdge is there are still some bugs with the software that need to be fixed"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6679580)

DO

Dan O.

owner

> "By in large, FieldEdge has the service process covered and help companies that use it, become better at..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566)

DP

David P.

Director of Special Projects

> "A lot less intuitive than say, ServiceTitan."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6767519)

SM

Stdve M.

President

> "Finally slowing down so we can work on better understanding , implementing and trying to get some issues..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4016833)

EK

Ernie K.

Office Manager

> "Instead we are paying $70 for QuickBooks, which we never use. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6498662)

KR

Kelvin R.

Electrician

> "Good app to use in my field of work....."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4815062)

LA

Lisa A.

Office Manager

> "Hard to navigate for both technicians/office staff. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6505982)

JS

James S.

Owner

> "Quick books integration works adequately."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3522849)

CK

Carl K.

Owner

> "This product resulted in countless hours of lost productivity along with what I feel was a total rip off to..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6193925)

IT

Irene T.

General Manager

> "I could not ask for better customer service."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3467794)

VR

Verified Reviewer

Office Manager

> "The system lagged, wouldn't connect, there were mobile issues, you name it."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#GetApp___4791868)

LAM

Lee Ann M.

CEO

> "Mobile App we needed our guys out in the field to be able to access information on their phones"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3176499)

VR

Verified Reviewer

Office Manager

> "The customer service reps didn't know anything, and if you escalated it to your actual account reps, they..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#GetApp___4791868)

JE

Janna E.

Production Manager

> "reporting is best for locations when our clients ask for a service history report!"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3028083)

EK

Ernie K.

Office Manager

> "Now see the worst example below."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6498662)

JW

Janet W.

Owner

> "I liked the dispatch feature and being able to move my customers around"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3343943)

DR

David R.

Service Manager

> "In order to use the mobile function you will have to pay a yearly support fee plus a per user fee. If you..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3035127)

GB

Gene B.

CEO

> "FieldEdge had one of the most complete feature sets of all the software we evaluated"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3089718)

VR

Verified Reviewer

Service Project Manager

> "The mobile app is horrendous and completely unusable by our technical crew."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3993983)

JT

Jason T.

V.P.

> "we researched 2-3 top software companies specific to our industry (HVAC & PLUMBING) and after our research,..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2360947)

SS

Sherry S.

Owner

> "Do not like that I cannot print customer notes (previous history)-"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3995215)

SC

Sadie C.

Accounting

> "Links to QuickBooks which is helpful. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3199330)

RW

Robert W.

President

> "The link between feildEdge and Qbooks keeps disconnecting "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4005261)

BW

Bobby W.

Owner

> "The dispatch board is nice in that it shows when a technician is traveling to an appointment, working or..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517)

FW

Frankie W.

Secretary

> "We have also had issues with losing a customer's signature."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3471500)

DR

David R.

Service Manager

> "The software works without too many issues"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3035127)

RN

Robin N.

CEO

> "then I have to spend the next two days trying to get the fieldedge tech on the phone. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3818142)

CO

Christina O.

Owner

> "Techs are able to type in notes on a job that we can go back and quickly read."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___2343789)

VR

Verified Reviewer

Accounting Manager

> "In actuality QBO will not give you the report."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#GetApp___3837817)

CB

Cathy B.

Office Manager

> "Payment processing and call monitoring integration are extremly useful."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___2375219)

JW

Janet W.

Owner

> "I was over charged and now my account rep is ghosting me and no one will email me back or give me a refund."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3343943)

DO

Dan O.

owner

> "I have been impressed with most every feature that they offer. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566)

JS

James S.

Owner

> "Tech support was terrible."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3522849)

SO

Sarah O.

Director - Operations

> "I can reach him whenever I need to and he always responds with a thorough email and follows up over the..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2369365)

JS

James S.

Owner

> "Completely not user friendly."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3522849)

WB

Witni B.

Manager

> "They have the best customer service."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3143414)

BW

Bobby W.

Owner

> "They really need a moment of humility to really step back and humbly critique their own product and then..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517)

MP

Mark P.

Vice President

> "I've recommended it to several colleagues in the service business. While no software is a perfect fit for..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___2291423)

GB

Gene B.

CEO

> "I don't know the development team personally, but they seem very inexperienced."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3089718)

LB

Lisa B.

Service Manager

> "Easy to use. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2896260)

BW

Bobby W.

Owner

> "As such, I'm not certain that proper feedback is flowing through to the developers as some of the features..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517)

LO

Louis O.

President

> "Grace, my CSM is practically a member of our team and goes way above and beyond to help us with anything we..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___2148972)

SO

Sarah O.

Director - Operations

> "Sometimes our techs have issues with the app and have to uninstall and reinstall it"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2369365)

LO

Louis O.

President

> "They are flexible, friendly and generally pleasant to work with, which helps make up for some of what the..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___2148972)

PS

Peter S.

Owner

> "This is not advisable as there is much to learn."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3211095)

BW

Bobby W.

Owner

> "The product has a few nice features. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517)

BW

Bobby W.

Owner

> "You have no way of copying an existing estimate to another customer. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517)

LK

Lisa K.

Office Manager

> "it is Cloud based, easy to use, mobiles are able to use"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2370377)

JC

Jerry C.

Owner

> "The on boarding was not very good. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3177353)

MP

Mark P.

Vice President

> "Constant updates and improvements. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___2291423)

RM

Rachel M.

Office Manager

> "It was extremely difficult to navigate - had almost too many features. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2754792)

AM

Ashley M.

Office Admin

> "Our main contact for support is \[SENSITIVE CONTENT HIDDEN\] and SHE IS AWESOME!"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___2342776)

SG

Shani G.

Office Manager

> "Just way too many steps involved to accomplish a task."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2119175)

AM

Ashley M.

Office Admin

> "Love our support person \[SENSITIVE CONTENT HIDDEN\]!!"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___2342776)

RE

Ryan E.

Sales & Inventory Management

> "It seems we have encountered a bug""

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2158772)

[View Reviews](https://www.capterra.com/p/111740/FieldEdge/reviews/)

OC

Oleksandr C.

Owner

> "I have another AI agent for $9 per month that does far more—it provides pricing information and can even book appointments independently."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

OC

Oleksandr C.

Owner

> "The only way to remove this fee is to completely disable card payment fees, which means you have to cover all transaction costs yourself...."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

Louis A. F.

President

> "Invoicing customers is very easy and can be sent via email and SMS texting which is a great feature."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6866863)

KM

Kyle M.

Owner

> "I signed up with this company for the "Lite" version as a business phone number when I'm just starting out, worked for about 2 weeks, &..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6530871)

Steven M.

system technique

> "it facilitates tasks and helps everyone to be connected for efficient work"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6583858)

OC

Oleksandr C.

Owner

> "Deceptive pricing, poor automation, lack of customer support, hidden fees at every step, and an overpriced, useless AI assistant."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

DD

DERRICK D.

Owner

> "automation, Training videos, user friendly if you've worked in a CRM before"

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6753777)

JS

Jesus S.

NA

> "There is a lack of accountability when they make errors, and it seem they are in no rush to fix them when you reach out."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6814827)

VB

Vladislav B.

Owner

> "We have been loyal customers of Workiz for years, subscribing to their premium package."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6416718)

OC

Oleksandr C.

Owner

> "Support says that cancellations are handled by a special department that is “very busy” (probably because they have too many cancellations..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

DB

Dan B.

Owner

> "Customer service was friendly and helpful."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6683313)

DH

Dawson H.

Owner

> "They’re thieves selling software on a 12 month contract that is way worse than other options on the market. If you’re reading this, look..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6290615)

KO

Kala O.

Operations Manager

> "Being able to access customer information from their mobile phones makes coordinating with our office staff and customers so simple."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3487394)

OC

Oleksandr C.

Owner

> "The phone service alone costs $100 but only includes 1,500 SMS messages."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

VP

Vanessa P.

Owner

> "I’d like to add some features but what they do offer is top tier"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4995050)

JL

Justin L.

CEO

> "There expensive for the phone services which doesn't even connect with calls to well."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6370982)

OP

Octavia P.

Customer Relations Director

> "This software has helped our moving business streamline information to our techs with ease and efficiency; it dramatically reduced..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

VR

Verified Reviewer

Data Entry Specialist

> "Sometimes it lags for the whole day when connected into a specific internet provider."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6678848)

CL

Crystal L.

Office Administrator

> "Scheduling and invoicing is easy."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4918919)

JS

Jesus S.

NA

> "Our biggest ongoing issue was with the phone system."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6814827)

TM

Tom M.

Tech

> "It's perfect for a mobile business that needs scheduling, work orders, job notes, customer information, and much more."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2880681)

FL

Fernando L.

Owner

> "this has cost me thousands, this would tell my customers that we had no availability and if it did say that we where available it would say..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4759503)

JJ

James J.

Owner

> "From the first day I saw using it I’ll start making money faster organizing my business better set my goals able to have all my information..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2801906)

AD

Amity D.

Executive Assistant

> "They are constantly trying to increase their bottom line, rather than maintain their current customers."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6511554)

EM

Erik M.

Operations manager

> "easy to use."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4879300)

QT

Quandra T.

Administrative Assistant

> "With them being a fairly new company, they just have some bugs and glitches to work out."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6626273)

AS

Adrian S.

Owner

> "Excellent time based scheduling, EXCELLENT customer notifications and awareness for the clients which is way more than I expected."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3029125)

DD

DERRICK D.

Owner

> "I got one call back and the guy could not even tell who was in charge of my account."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6753777)

GW

Glema W.

Office Manager

> "The ability to text your customer their invoice that they can then pay online is super helpful."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3282993)

DH

Dawson H.

Owner

> "We quickly found out that there was no merit to what they promised on the sales calls."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6290615)

BP

Bryn P.

Owner

> "We’re keys at the time had everything we needed plus they had more and when I say more it was a huge thing for us and that was the ability..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3076118)

VB

Vladislav B.

Owner

> "Unfortunately, we’ve encountered significant issues with their support and customer service recently."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6416718)

RL

Renee L.

Human Resource Manager

> "It is great having our customer base in one place and a history of previous jobs so we can look back and make an educated diagnosis."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871255)

CS

Christopher S.

Owner

> "As a result of them refusing to add the feature, I now must go through EVERY SINGLE job and manually pull out the accurate numbers the IRS..."

[See full review](https://www.capterra.com/p/147525/Workiz/#GetApp___5007453)

LB

Liz B.

Office Manager

> "The only good thing about Workiz is it was so bad that we cancelled it and now have a really great system to use."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

OC

Oleksandr C.

Owner

> "I used up the entire limit in two weeks—during the slowest season!"

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

DF

Dawn F.

Owner

> "The communication with my customers is much easier as I can have all forms of communication in their folder. "

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870889)

CS

Christopher S.

Owner

> "I must then look extremely unprofessional and tell them I do not know any details concerning your repair until I collect checks to cover..."

[See full review](https://www.capterra.com/p/147525/Workiz/#GetApp___5007453)

GW

Glema W.

Office Manager

> "Workiz is also intuitive in matching up calls and texts to existing clients and jobs."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3282993)

SS

Sandra S.

RESIDENTIAL CLEANING

> "Compounding these issues, I recently discovered that Workiz charged me for an annual renewal without obtaining my authorization. Upon..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___5048876)

AP

Adrian P.

Owner

> "I like the scheduling feature, and sales tracking feature the most."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870983)

DB

Dan B.

Owner

> "Monthly fee expensive for a small business or sole proprietor."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6683313)

OP

Octavia P.

Customer Relations Director

> "This software has reduced the amount of multiple software & apps to 1, nothing is more efficient than that!!!"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

JL

Justin L.

CEO

> "They still charged me $3000+ for the yearly plan."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6370982)

NB

Noam B.

Business Owner/ manager

> "I have been using Workiz for over 5 years and initially, it was hard to transition from paper invoicing... But today, I can't go without it."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870968)

SS

Sandra S.

RESIDENTIAL CLEANING

> "Furthermore, I feel compelled to share my dissatisfaction with my account manager, \[sensitive content hidden\]. Despite his role being..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___5048876)

AZ

Ariel Z.

Manager

> "I also like that we can set up appointments and schedule reminders very easily."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3208235)

JL

Justin L.

CEO

> "Not overall impressed with the customer support."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6370982)

CH

Campbell H.

Owner

> "This software is amazing for any company having trouble with scheduling, reviving reviews, keeping track of sales, viewing Client actions,..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2717738)

KM

Kyle M.

Owner

> "Horrible customer service"

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6530871)

ID

Ismeria D.

manager

> "love how the automated txt are sent for reminders of appointments"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2881422)

LB

Liz B.

Office Manager

> "Couldn’t search by unit number meaning we had to click through each unit in a building or complex to find what we needed."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

KK

Karlee K.

Master Scheduler

> "Ease of use, ability to customize in many ways, able to respond to customers in several ways."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871046)

OP

Octavia P.

Customer Relations Director

> "There is some issues when viewing job reports in the filter results - when you have selected the dates, then select a job within those..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

Roc R.

Service Technician

> "I am texting customers and making them comfortable before I even enter the homes and everything is easy to access"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2848072)

JG

Joshua G.

Office Manager

> "Very glitchy, frustrating having the entire job page open when you click just a mm away from the job id and just in general clicking..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2874564)

RL

Renee L.

Human Resource Manager

> "We just integrated the Commission feature and it is a big timesaver."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871255)

LB

Liz B.

Office Manager

> "We used it for about 8 months but it was really buggy and for a plumbing company it didn’t have the capability to do what we needed."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

ED

Erich D.

Sales Consultant

> "It is customizable, quick and helps with organization."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2873117)

LB

Liz B.

Office Manager

> "They said they could only issue a credit but since we cancelled Workiz all together we can’t use the credit so it’s tough luck. Why do we..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

YC

Yehuda C.

Dispatch

> "As mentioned in the pros section above overall I think it's a great service business software, especially for small and growing businesses."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871621)

ZT

Zac T.

President

> "merging estimate to job to invoice sometime seems confusing to my employees, but its just a learning curve for them."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___3601504)

JS

James S.

Owner

> "Our clients love the added communication this software provides to them."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3208653)

LB

Liz B.

Office Manager

> "Needed to create tasks in each job but then they didn’t get all the information."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

MO

Mark O.

Plumber

> "The customer service is awesome and I have always been able to find help when needed."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871163)

CS

Christopher S.

Owner

> "Money should NEVER come before CARE, It should come after. "

[See full review](https://www.capterra.com/p/147525/Workiz/#GetApp___5007453)

AH

Alyssa H.

Owner

> "Customer service is always available and the site never has any issues."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2882763)

KO

Kala O.

Operations Manager

> "At first, we did have some issues integrating other software with Workiz."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3487394)

SP

Sunderamohan P.

CEO

> "The user interface was better then the previous app we have used."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3315497)

AP

Adrian P.

Owner

> "The app does not always display the unit number for apartments without having to go through 2 screens to get to it. When your phone lags,..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870983)

NM

Napoleon M.

owner

> "Workiz has made running my business so much easier than what I was doing before!"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2804302)

TF

Tamra F.

Office Manager

> "Glitches and wait time for support when an issue occurs, can be a bit long."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871071)

MK

Micah K.

owner

> "Invoicing, scheduling, deploying crew, taking payments workwiz is a great product all around"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2698868)

FY

Frank Y.

Alarm Tech

> "The text feature is very bad and there is no jump to a word feature. "

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2974318)

JS

James S.

Owner

> "Workiz makes it simple to run a business."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3208653)

SM

Scott M.

President

> "Worst mapping on the planet, cumbersome software forces you to use an app and the web based "portal" to complete a workorder, they remove..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2452740)

JJ

James J.

Owner

> "A software growing as I grow my business I was very impressed software is easy to use very friendly and I have recommended to several of my..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2801906)

AS

Adrian S.

Owner

> "The only con I had/have is that for CDN companies it's expensive and was almost the one issue in which we didn't go this route."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3029125)

OP

Octavia P.

Customer Relations Director

> "Integration of the software with our business was extremely easy! "

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

GW

Glema W.

Office Manager

> "We experienced quite a few issue getting the app to work correctly on our technicians' phones."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3282993)

[View Reviews](https://www.capterra.com/p/147525/Workiz/reviews/)

## User interface

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)

4.17 (305)

[Workiz](https://www.capterra.com/p/147525/Workiz/)

4.43 (218)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

FieldEdge

32/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/111740/FieldEdge/#features)

Workiz

Top features

33/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/147525/Workiz/#features)

### Recognition

No recognitions have been awarded to FieldEdge

No recognitions have been awarded to Workiz

### Deployment & support

FieldEdge

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Workiz

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

FieldEdge

-   By Xplor Technologies
-   Located in United States
-   Founded in 2009

Workiz

-   By Workiz
-   Located in United States
-   Founded in 2015

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