--- title: "Compare FieldEdge vs BigChange 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare FieldEdge and BigChange based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/111740-149479/FieldEdge-vs-JobWatch-powered-by-BigChange" page_type: "comparison" language: "en" --- # FieldEdge vs BigChange Features and Cost Comparison Last updated September 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FieldEdgeBigChange2/4 selected [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.1 (313)](https://www.capterra.com/p/111740/FieldEdge/reviews/) [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.5 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) [## FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.1 (313)](https://www.capterra.com/p/111740/FieldEdge/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 3.9 Ease of Use 4.1 Customer Service 4.4 Reviews Sentiment SL AA Based on [313 reviews](#user-reviews) Positive 248 Neutral 32 Negative 33 [## BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.5 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) Starting Price £14.95/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.3 Customer Service 4.6 Reviews Sentiment AS TL Based on [270 reviews](#user-reviews) Positive 240 Neutral 22 Negative 8 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Service Fusion 4.3 (308) * * * Starting Price $259.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * Highest Rated ### Jobber 4.6 (1,486) * * * Starting Price $39.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### ServiceTitan 4.3 (341) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 84% of reviewers rated it above 4 stars * * * ### BuildOps 4.4 (177) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,690 reviews from field service management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 58%Fit Not enough reviews Feature ratings Billing & Invoicing 3.6 CRM \-- Calendar Management 1.0 Dispatch Management 4.0 Customizable Forms 2.7 78%Fit High performer Feature ratings Billing & Invoicing 3.8 CRM 5.0 Calendar Management 4.2 Dispatch Management 3.9 Customizable Forms 4.3 User satisfaction User satisfaction 4.1 User reviews[313](https://www.capterra.com/p/111740/FieldEdge/reviews/) Ease of use 4.1 Functionality 3.9 Value for money 3.9 Customer support 4.4 User satisfaction 4.5 User reviews[270](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.3 Customer support 4.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from £14.95Other, Per Month - Free version - Free trial Best for Best for Designed for HVAC services, plumbing services, electrician services, locksmith services, and appliance repair services, the tool helps streamline operations and enhance team efficiency. Best for UK field service businesses with office and mobile teams that need to replace paper, coordinate jobs, track progress and invoice completed work. ## User reviews Pros & cons SAL Sai Akshith L. Assistantship > "FieldEdge is a robust and reliable field service management platform that significantly improves dispatch..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___7170022) RS Ricky S. VP World Class Maintenance Maintenance and Reliability > "Synchronization delays sometimes occur when technicians work in areas with poor mobile reception (basements,..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___7187304) AMA ANNE MARIE A. OWNER > "GREAT SUPPORT " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6713686) RS Ricky S. VP World Class Maintenance Maintenance and Reliability > "The desktop interface feels dated and could use a modern refresh." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___7187304) AMA ANNE MARIE A. OWNER > "EASY TO USE AND CONVENIENT SUPPORT BEEN USING THE PRODUCT FOR YEARS" [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6713686) SAL Sai Akshith L. Assistantship > "There is also a slight learning curve for technicians who may not be as comfortable with new technology,..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___7170022) SM Stdve M. President > "Finally slowing down so we can work on better understanding , implementing and trying to get some issues..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4016833) CK Carl K. Owner > "Glitchy integration with accounting software, mobile app was very disappointing, time tracking was inaccurate,..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6193925) LAM Lee Ann M. CEO > "Mobile App we needed our guys out in the field to be able to access information on their phones" [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3176499) CM Chris M. Lead Service Technician > "What i liked the least about FieldEdge is there are still some bugs with the software that need to be fixed" [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6679580) FW Frankie W. Secretary > "Being able to take the call, dispatching the job and completion has become so much easier for everyone." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3471500) JM Joshua M. OWNER > "I will not recommend them to any other business owner." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___7123155) JW Janet W. Owner > "I liked the dispatch feature and being able to move my customers around" [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3343943) RS Rodney S. Service Manager > "It doesn't and they oversell what and how they can perform. Upon launch after 5 months of implementation we..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6262989) DO Dan O. owner > "From an owner and management side of things, I sincerely appreciate how this tool helps customer,..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566) EK Ernie K. Office Manager > "Instead we are paying $70 for QuickBooks, which we never use. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6498662) DO Dan O. owner > "By in large, FieldEdge has the service process covered and help companies that use it, become better at..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566) LA Lisa A. Office Manager > "Hard to navigate for both technicians/office staff. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6505982) KR Kelvin R. Electrician > "Good app to use in my field of work....." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4815062) CK Carl K. Owner > "This product resulted in countless hours of lost productivity along with what I feel was a total rip off to..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6193925) SC Sadie C. Accounting > "Links to QuickBooks which is helpful. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3199330) DP David P. Director of Special Projects > "A lot less intuitive than say, ServiceTitan." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6767519) BW Bobby W. Owner > "The dispatch board is nice in that it shows when a technician is traveling to an appointment, working or..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517) CC Cheryl C. Office / Field Manager > "Customer Service when I have a question to get an answer to help me better use the software, I think the got..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4955218) JS James S. Owner > "Quick books integration works adequately." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3522849) EK Ernie K. Office Manager > "Now see the worst example below." [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6498662) IT Irene T. General Manager > "I could not ask for better customer service." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3467794) VR Verified Reviewer Office Manager > "The system lagged, wouldn't connect, there were mobile issues, you name it." [See full review](https://www.capterra.com/p/111740/FieldEdge/#GetApp___4791868) JE Janna E. Production Manager > "reporting is best for locations when our clients ask for a service history report!" [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3028083) VR Verified Reviewer Service Project Manager > "The mobile app is horrendous and completely unusable by our technical crew." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3993983) WB Witni B. Manager > "They have the best customer service." [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3143414) VR Verified Reviewer Office Manager > "The customer service reps didn't know anything, and if you escalated it to your actual account reps, they were..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#GetApp___4791868) GB Gene B. CEO > "FieldEdge had one of the most complete feature sets of all the software we evaluated" [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3089718) SS Sherry S. Owner > "Do not like that I cannot print customer notes (previous history)-" [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3995215) DR David R. Service Manager > "The software works without too many issues" [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3035127) RW Robert W. President > "The link between feildEdge and Qbooks keeps disconnecting " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4005261) BW Bobby W. Owner > "The product has a few nice features. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517) VR Verified Reviewer Accounting Manager > "In actuality QBO will not give you the report." [See full review](https://www.capterra.com/p/111740/FieldEdge/#GetApp___3837817) DO Dan O. owner > "I have been impressed with most every feature that they offer. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566) DR David R. Service Manager > "In order to use the mobile function you will have to pay a yearly support fee plus a per user fee. If you..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3035127) LB Lisa B. Service Manager > "Easy to use. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2896260) JW Janet W. Owner > "I was over charged and now my account rep is ghosting me and no one will email me back or give me a refund." [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3343943) JS James S. Owner > "Quick books integration works adequately." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3522849) FW Frankie W. Secretary > "We have also had issues with losing a customer's signature." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3471500) SC Sadie C. Accounting > "Links to QuickBooks which is helpful. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3199330) RN Robin N. CEO > "then I have to spend the next two days trying to get the fieldedge tech on the phone. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3818142) LB Lisa B. Service Manager > "Easy to use. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2896260) BW Bobby W. Owner > "They really need a moment of humility to really step back and humbly critique their own product and then spend..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517) AMA ANNE MARIE A. OWNER > "GREAT SUPPORT " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6713686) BW Bobby W. Owner > "As such, I'm not certain that proper feedback is flowing through to the developers as some of the features of..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517) AMA ANNE MARIE A. OWNER > "EASY TO USE AND CONVENIENT SUPPORT BEEN USING THE PRODUCT FOR YEARS" [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6713686) PS Peter S. Owner > "This is not advisable as there is much to learn." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3211095) DO Dan O. owner > "From an owner and management side of things, I sincerely appreciate how this tool helps customer,..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566) BW Bobby W. Owner > "You have no way of copying an existing estimate to another customer. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517) DO Dan O. owner > "By in large, FieldEdge has the service process covered and help companies that use it, become better at..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566) JS James S. Owner > "Tech support was terrible." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3522849) [View Reviews](https://www.capterra.com/p/111740/FieldEdge/reviews/) AS Anmol S. Associate software engineer > "It solved our one of the biggest problem that was managing workforce it's integration with calendar makes it one of the best software out there." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6055775) DC Dave C. Director > "We integrate the system with a client meaning they can allocate us jobs however this is also clunky and dated." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6159052) TL Tina L. CRM & Data Delivery Manager > "Knowing what stock we have available and what the resources have on their vehicles is something we never had before so has made scheduling and ordering a much more streamlined experience." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___5060215) TW Tammy W. Office Manager > "We also have different customer categories on the system and due to the data being different on the detail tab, if the drop down is changed accidentally, even if not saved all data is..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827060) CG Calum G. Procurement & Operations > "The ability to collective store information between both customers, jobs & resources also for a service company has allowed us to have everything available within a couple of clicks." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827101) SS Samantha S. Operations Manager > "There are a few elements to big change that are glitchy and prevent us from using certain functions which make our processes longer - for example emails sent from big change are 50/50..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943301) JC Jason C. New Business Director > "My favorite features of the system is the Job Management/Scheduling, the Tracking feature and how that links in with the scheduling diary." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827637) GW Gary W. Manager > "The product didnt meet our need to have mutiple equipment in one job due to the stock/equipment being all under one place, this makes it difficult to identify service parts per item, we..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943602) MM Melissa M. Customer Service Manager > "The ability to group jobs and share among resources allows everyone to be on the same page and gives easy control to the administration team." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___5003626) MH Mark H. IT Project Coordinator > "If you have multiple systems you cannot use them both with the same e-mail easily." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___5051382) DC Dave C. Director > "Overall we're happy and the service we get is great especially from \[sensitive content hidden\], however the user interface needs to rapidly improve as it feels 10 -15 years behind. If..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6159052) KB Kyle B. Head of Systems Development > "The reports are not good and not well thought out when compared to competitors, exporting is difficult or not available for some reports and there are no options for the automation of..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4544307) JS Joe S. Technical Support and Project Engineer > "The real-time 'live' feeling to everything, everything that is updated in the back office is sent to our engineers tablets straight away. As is everything that the engineers complete on..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4712626) JM Jake M. Operations Director > "We end up having to send this as a separate schedule which isn't ideal." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6192423) SS Samantha S. Operations Manager > "Implementing big change has made a huge difference to tracking issues which has helped us find missing invoices/missed visits and any other important problems much quicker." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943301) GW Gary W. Manager > "Good features, but sometimes difficult to build a worflow and worksheets that meet our specific requirements. Although i'm not on the job coordination team, i beleive the layout and..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943602) CJ Cooon J. Head of Relations > "Fleet management and tracking is easy and comes with a mobile app that allows you to keep an eye on your assets on the move." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4826165) CJ Cooon J. Head of Relations > "Separately, in a world where much job planning is done months in advance, only being able to see 28 days worth of jobs on the tablets is frustrating, especially when technicians are..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4826165) ML Matthew L. Sales Operations Anaylst > "Overall I am happy with BigChange but would like to see some more quality of life updates such as better sorting and filters or the ability to put additional group jobs inside group jobs..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4825042) JM Jake M. Operations Director > "Not enough characters permitted within the quoting description." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6192423) DC Dave C. Director > "Our customer care \[sensitive content hidden\] is really attentive and understanding with regular visits, something other workforce management systems don't offer." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6159052) GW Gareth W. Managing Director > "we have had quite a few problems wit day to day running with Job Wacth and some issues which have been costly to remedy still continue to plague us, duplcation of random maintenece visis..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4545237) NM Nikki M. Helpdesk Manager > "The system is fantastic for scheduling work, tracking the whereabouts of the vehicle so that clients can be updated." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4452120) OS Oliver S. Chief Operating Officer > "There's a lack of Data analysis available." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___5056120) KS Kim S. Sales Coordinator > "Alerts can also be set up for so many things it helps keep everyone focused on weekly updates or even quarterly tasks to be completed. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4379515) SM Stephen M. Director > "Not all the reports appear to tabulate correctly" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___6263129) SS Samantha S. Operations Manager > "This system is great and easy to implement especially if you have a small business and integraite manual, paper heavy processes with more automated processes - our engineers and office..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943301) LL Luke L. BDM > "As a CRM AND quote creator, the product overall takes a lot of time to use, and as such we do not utilise the CRM function nearly as much as we used to use a competitor software" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4721139) AJ Abby J. Operations Support Supervisor > "The customisable aspect of the system was good to be able to adapt to our processes and develop personalised report templates." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4890314) CO Chloe O. Finance Director > "We decided to carry on with the contract as seen as we had no choice and was paying for it anyway and I can honestly say it is the worst software I have ever used, very little help or..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#SoftwareAdvice___4754300) CG Calum G. Procurement & Operations > "Doing this allows us to keep a live up to date paper trail that anyone in the business can get information from." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827101) JS Joe S. Technical Support and Project Engineer > "The fact that I can't filter by supplier when looking at purchase orders raised to a particular contact on the CRM." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4712626) AW Alexina W. Office Manager > "Our quotes are produced and emailed to customers to be doc e signed which saves so much time to produce and convert." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4896832) TW Tammy W. Office Manager > "The hand over was also pretty rushed and felt like once on boarded we were left to get on with it rather than assisted in the continuous development of the newly taken out system." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827060) RL Rob L. Property Manager > "We were looking to move away from paper based scheduling and reporting to give a more professional appearance to back the good work we already offer our clients." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4643414) JL Jonathan L. Operations manager > "Really really poor service, you never get the same cperson to deal with the set up and we have had to resort to bringing in our own software engineer to try and get the system up and..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4825876) CC Carly C. director > "Integration with sage, instant updates, engineers are happy too as they have all their jobs on the tablet with instructions." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4628567) NA Nick A. Door Engineer > "It sometimes runs slow especially when running service sheets on a multiple door site" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4543991) RL Rob L. Property Manager > "Really good features to enable us to move away from paper based scheduling and reporting." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4643414) AJL Abbie Jo L. Accounts&Business Support Manager > "Not completing jobs without a purchase order as site can be put on stop." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4545297) JO Jemma O. Operations Manager > "We have found the software from Big change to save us hours of administration time, no longer chasing paperwork from our mobile field operatives, accurate feedback whilst on site has..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3093018) DL Dan L. MD > "The app design seems a bit dated and slow compared to others such as ServiceM8." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4704729) HB Hannah B. Company Secretary > "The ideas portal to make suggestions for improvements has been great and the continued contact with product development has been very reassuring that this software will be something our..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4545330) HM Hannah M. Office Manager > "Can be rather difficult to set up CRM or jobs with many different settings, different features such as job types, job categories and templates are needed to set up a job, which can be..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3774355) TW Tammy W. Office Manager > "This system is quicker and has more features than our previous one, although more assistance in setting these up from big Change is required." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827060) RC Ricky C. MD > "Big Change, BIG promises that they fail to deliver, no help with transition from an existing system and no help at all (unless you pay extra of course) with the bespoke elements of the..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3577415) HA Hanaan A. Control Centre Manager > "I really like using BigChange as it lets everyone update the sites in one central point" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4947876) RC Ricky C. MD > "This system has cost my company a fortune and we are going back to our original system as its was far more user friendly and efficient, I will ask all of my staff members to provide an..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3577415) KB Keith B. ELECTRICIAN > "Before i joined KDE it was paperwork all the time to physically have it all in one place timesheets etc is a blessing" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4752800) GW Gary W. Manager > "The whole creation of worksheets felt very clunky, and this wasnt fully explained or appreciated by us at the start." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943602) OS Oliver S. Chief Operating Officer > "Overall, Big Change has been the transformation our company was needing." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___5056120) JV Jane V. Compliance manager > "The financial side of BC reporting isn't really up to scratch at the moment and we have had to find work arounds." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4885202) AJL Abbie Jo L. Accounts&Business Support Manager > "You can use the new ideas portal for any suggestions you have to better the system." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4545297) BS Byron S. Director > "It’s too clunky - multiple pop ups and no real organisational system" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4942588) GM Greg M. Director > "They listen to feedback and suggestions from their users which has helped them to develop a very comprehensive and flexible system." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4236094) JL Jonathan L. Operations manager > "Awkward software with absolutely no back up from the Big Change software engineers who always seem to be off sick or helping their injured parents" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4825876) PD Paddy D. Operations Manager > "Easy to use by both field technicians and back office alike." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___5052774) VC Vicky C. Office Manager > "The short videos take forever as you need to rewatch, then you have your test and then you have to try and Implement what you have just watched. If you forget a part of it or it doesn't..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3688447) HA Hanaan A. Control Centre Manager > "It can be used as a central system for all colleagues and employees." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4947876) CM Chris M. Surveyor > "The lack of MOT certification, this costs us thousands of pounds a year." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4885570) ST Suzanne T. Transport Manager > "On boarding was fantastic, being able to use the system to achieve what we want is a really good feature. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827024) GW Gareth W. Managing Director > "We have been offered additional onboarding from \[sensitive content hidden\] totalling 4 days at present but I cannot see the light yet." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4545237) CJ Cooon J. Head of Relations > "From the “Roadcrew” help desk to senior managers and developers, everyone is always happy to interact with customers directly." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4826165) David T. Director > "There have been a few outages in the past which halt operations" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4704815) PD Paddy D. Operations Manager > "Positive and ever improving!" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___5052774) RG Robyn G. Administrator > "I do not like that i cant set up one job for a job that lasts a week - I have to set up a new job for every day which is not good. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3751912) BH Brent H. Operations Manager > "Brilliant, don't have many issues, if we do they're sorted or we are shown how to sort them." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4704733) CO Chloe O. Finance Director > "We have asked several members of our staff to have a go with the software and everyone has reported the same, awful!" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#SoftwareAdvice___4754300) PW Paulette W. Helpdesk Team Leader > "In addition to that there is a super amazing team at the other end of the phone who are always on hand to assist you. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943296) RC Robyn C. Head of Field Operations > "Not easy to work out how to use reporting etc, without using the university." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943000) DK Daniel K. Director of Operations > "We started with BigChange and have seen it grow with useful new items added" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4442731) PL Paul L. sales director > "Subcontractors are not handled at all in bigchange, you have to have work arounds to allow the use of subcontractors even then its messy and poor. If you deal with NHF Sor codes then your..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#SoftwareAdvice___2487853) HM Hannah M. Office Manager > "So far Big Change has helped us reduce our paper usage, allows our resources to provide more information for all jobs. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3774355) TCC Terry Clark C. MD > "We lost three members of our team, who jointly made a major mistake due to failure of linking separate trades within our organisation." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#SoftwareAdvice___3728827) GM Gary M. Project Administrator > "Great for scheduling, administrative tasks are easily accomplished." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4704732) VR Verified Reviewer Ceo > "Big Change bullied me into the contract when I refused to sign following a meeting on the day after I buried my daughter." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#GetApp___3289489) DP Debbie P. ERP Analyst > "Excellent management of fleet and job details." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4042322) SP Steve P. Transport Manager > "Network sometimes freezes causing the delivery crews to have to use their own mobile devices for navigation, this does not happen on a regular basis." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___2758542) DK Daniel K. Director of Operations > "The product is easy to use and to also train people to use, it has lots of help and the customer service is excellent" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4442731) TCC Terry Clark C. MD > "Our IT engineer worked on the installation and onboarding full time and was not given the promised support from Big Change" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#SoftwareAdvice___3728827) JM Jessica M. Depot Administrator > "Big change is easy to use and is easy to navigate around" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4776800) VC Vicky C. Office Manager > "The short videos take forever as you need to rewatch, then you have your test and then you have to try and Implement what you have just watched. If you forget a part of it or it doesn't..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3688447) JF Julia F. Sales Manager > "It is such an easy system to use and navigate round." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___2834521) SD Steven D. General Manager > "The process for creating and populating templates is complicated and help from Big Change to implement is expensive" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___2987466) BE Benjamin E. Chief Operating Officer > "Very intuitive user interface. " [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3063763) TH Tanya H. Operations Manager > "Some things aren't obvious and takes a lot to work out how to use" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3071472) SS Samantha S. Operations Manager > "This system is great and easy to implement especially if you have a small business and integraite manual, paper heavy processes with more automated processes - our engineers and office..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4943301) MW Mark W. Director > "Nothing works well easy to use carry on" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#SoftwareAdvice___2470637) AJ Abby J. Operations Support Supervisor > "The customisable aspect of the system was good to be able to adapt to our processes and develop personalised report templates." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4890314) CO Chloe O. Finance Director > "We decided to carry on with the contract as seen as we had no choice and was paying for it anyway and I can honestly say it is the worst software I have ever used, very little help or..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#SoftwareAdvice___4754300) WW Wayne W. Transport Manager > "big change was already in use when i joined the company, it was easy to learn and use.alot of aspects to it and some useful tools." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4889983) JL Jonathan L. Operations manager > "Really really poor service, you never get the same cperson to deal with the set up and we have had to resort to bringing in our own software engineer to try and get the system up and..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4825876) LY Luke Y. Project Coordinator > "Our resources have found the app so much easier than previous software's we've used." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4451818) RC Ricky C. MD > "This system has cost my company a fortune and we are going back to our original system as its was far more user friendly and efficient, I will ask all of my staff members to provide an..." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___3577415) CG Calum G. Procurement & Operations > "The ability to collective store information between both customers, jobs & resources also for a service company has allowed us to have everything available within a couple of clicks." [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4827101) BS Byron S. Director > "It’s too clunky - multiple pop ups and no real organisational system" [See full review](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#Capterra___4942588) [View Reviews](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) ## User interface [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) 4.15 (313) [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/) 4.48 (270) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Accounting Integration 150 Important Activity Dashboard 120 Important FieldEdge 32/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Image-to-Text - AI Summarization - Alerts/Notifications - Analytics - API - Asset Tracking - Automated Scheduling - Autonomous Task Execution - Barcode/Ticket Scanning - Billing & Invoicing - Booking - Calendar - Calendar Management - Chatbot - Chat/Messaging - Checklists - Client Notifications - Client Portal - Collaboration Tools - Commercial Properties - Contact Database - Contract/License Management - Contractor Management - CRM - CRM Integrations - Customer Database - Customer History - Customer Management - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Synchronization - Dispatch - Dispatch Management - Documentation Management - Document Management - Document Storage - Drag & Drop - Driver ETA - Electronic Payments - Electronic Signature [See all features](https://www.capterra.com/p/111740/FieldEdge/#features) BigChange 32/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Image-to-Text - AI Summarization - Alerts/Notifications - Analytics - API - Asset Tracking - Automated Scheduling - Autonomous Task Execution - Barcode/Ticket Scanning - Billing & Invoicing - Booking - Calendar - Calendar Management - Chatbot - Chat/Messaging - Checklists - Client Notifications - Client Portal - Collaboration Tools - Commercial Properties - Contact Database - Contract/License Management - Contractor Management - CRM - CRM Integrations - Customer Database - Customer History - Customer Management - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Synchronization - Dispatch - Dispatch Management - Documentation Management - Document Management - Document Storage - Drag & Drop - Driver ETA - Electronic Payments - Electronic Signature [See all features](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/#features) ### Recognition FieldEdge is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to BigChange ### Deployment & support FieldEdge Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos BigChange Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details FieldEdge - By Xplor Technologies - Located in United States - Founded in 2009 BigChange - By Simpro Software - Located in United States - Founded in 2002 ## Popular Comparisons [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.15 (313)](https://www.capterra.com/p/111740/FieldEdge/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.58 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/111740-153475/FieldEdge-vs-FieldPulse) [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.48 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.58 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) £14.95/month Price Contact vendor for pricing 4.3 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/149479-153475/JobWatch-powered-by-BigChange-vs-FieldPulse) [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.15 (313)](https://www.capterra.com/p/111740/FieldEdge/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.33 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.2 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/111740-150053/FieldEdge-vs-ServiceTitan) [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.48 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) vs [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) £14.95/month Price Contact vendor for pricing 4.3 Features 4.2 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/149479-194155/JobWatch-powered-by-BigChange-vs-BuildOps) [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.15 (313)](https://www.capterra.com/p/111740/FieldEdge/reviews/) vs [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.2 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111740-194155/FieldEdge-vs-BuildOps) [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.48 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.33 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) £14.95/month Price Contact vendor for pricing 4.3 Features 4.2 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/149479-150053/JobWatch-powered-by-BigChange-vs-ServiceTitan) [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.15 (313)](https://www.capterra.com/p/111740/FieldEdge/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 3.9 Features 4.4 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/111740-127994/FieldEdge-vs-Jobber) [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.48 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) £14.95/month Price $39/month 4.3 Features 4.4 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-149479/Jobber-vs-JobWatch-powered-by-BigChange) [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.15 (313)](https://www.capterra.com/p/111740/FieldEdge/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Contact vendor for pricing Price $259/month 3.9 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/111740-135788/FieldEdge-vs-Service-Fusion) [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.48 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) £14.95/month Price $259/month 4.3 Features 4.1 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135788-149479/Service-Fusion-vs-JobWatch-powered-by-BigChange) [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.15 (313)](https://www.capterra.com/p/111740/FieldEdge/reviews/) vs [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.67 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Contact vendor for pricing Price $79/month 3.9 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/111740-140363/FieldEdge-vs-HouseCall-Pro) [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[4.48 (270)](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/reviews/) vs [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[4.80 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) £14.95/month Price Contact vendor for pricing 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/149479-162600/JobWatch-powered-by-BigChange-vs-Limble-CMMS)