--- title: "Compare FieldEdge vs ServiceTitan 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare FieldEdge and ServiceTitan based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/111740-150053/FieldEdge-vs-ServiceTitan" page_type: "comparison" language: "en" --- # FieldEdge vs ServiceTitan Features and Cost Comparison Last updated August 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FieldEdgeServiceTitan2/4 selected [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.2 (312)](https://www.capterra.com/p/111740/FieldEdge/reviews/) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.3 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) [## FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.2 (312)](https://www.capterra.com/p/111740/FieldEdge/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 3.9 Ease of Use 4.1 Customer Service 4.4 Reviews Sentiment SL AA Based on [312 reviews](#user-reviews) Positive 248 Neutral 31 Negative 33 [## ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.3 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting Price Contact vendor Value-for-Money 3.8 Functionality 4.2 Ease of Use 4.1 Customer Service 4 Reviews Sentiment Based on [339 reviews](#user-reviews) Positive 286 Neutral 15 Negative 38 ## Not a match? 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Best for ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business ## User reviews Pros & cons SAL Sai Akshith L. Assistantship > "FieldEdge is a robust and reliable field service management platform that significantly improves dispatch..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___7170022) RS Ricky S. VP World Class Maintenance Maintenance and Reliability > "Synchronization delays sometimes occur when technicians work in areas with poor mobile reception (basements,..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___7187304) AMA ANNE MARIE A. OWNER > "GREAT SUPPORT " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6713686) RS Ricky S. VP World Class Maintenance Maintenance and Reliability > "The desktop interface feels dated and could use a modern refresh." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___7187304) AMA ANNE MARIE A. OWNER > "EASY TO USE AND CONVENIENT SUPPORT BEEN USING THE PRODUCT FOR YEARS" [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6713686) SAL Sai Akshith L. Assistantship > "There is also a slight learning curve for technicians who may not be as comfortable with new technology,..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___7170022) SM Stdve M. President > "Finally slowing down so we can work on better understanding , implementing and trying to get some issues..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4016833) CK Carl K. Owner > "Glitchy integration with accounting software, mobile app was very disappointing, time tracking was..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6193925) LAM Lee Ann M. CEO > "Mobile App we needed our guys out in the field to be able to access information on their phones" [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3176499) CM Chris M. Lead Service Technician > "What i liked the least about FieldEdge is there are still some bugs with the software that need to be fixed" [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6679580) FW Frankie W. Secretary > "Being able to take the call, dispatching the job and completion has become so much easier for everyone." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3471500) JM Joshua M. OWNER > "I will not recommend them to any other business owner." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___7123155) JW Janet W. Owner > "I liked the dispatch feature and being able to move my customers around" [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3343943) RS Rodney S. Service Manager > "It doesn't and they oversell what and how they can perform. Upon launch after 5 months of implementation..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6262989) DO Dan O. owner > "From an owner and management side of things, I sincerely appreciate how this tool helps customer,..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566) EK Ernie K. Office Manager > "Instead we are paying $70 for QuickBooks, which we never use. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6498662) DO Dan O. owner > "By in large, FieldEdge has the service process covered and help companies that use it, become better at..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566) LA Lisa A. Office Manager > "Hard to navigate for both technicians/office staff. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6505982) KR Kelvin R. Electrician > "Good app to use in my field of work....." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4815062) CK Carl K. Owner > "This product resulted in countless hours of lost productivity along with what I feel was a total rip off to..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6193925) GB Gene B. CEO > "FieldEdge had one of the most complete feature sets of all the software we evaluated" [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3089718) DP David P. Head of IT and Implementations > "A lot less intuitive than say, ServiceTitan." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6767519) JT Jason T. V.P. > "we researched 2-3 top software companies specific to our industry (HVAC & PLUMBING) and after our research,..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2360947) CC Cheryl C. Office / Field Manager > "Customer Service when I have a question to get an answer to help me better use the software, I think the got..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4955218) SC Sadie C. Accounting > "Links to QuickBooks which is helpful. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3199330) EK Ernie K. Office Manager > "Now see the worst example below." [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6498662) BW Bobby W. Owner > "The dispatch board is nice in that it shows when a technician is traveling to an appointment, working or..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517) VR Verified Reviewer Office Manager > "The system lagged, wouldn't connect, there were mobile issues, you name it." [See full review](https://www.capterra.com/p/111740/FieldEdge/#GetApp___4791868) JS James S. Owner > "Quick books integration works adequately." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3522849) VR Verified Reviewer Service Project Manager > "The mobile app is horrendous and completely unusable by our technical crew." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3993983) IT Irene T. General Manager > "I could not ask for better customer service." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3467794) VR Verified Reviewer Office Manager > "The customer service reps didn't know anything, and if you escalated it to your actual account reps, they..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#GetApp___4791868) CB Cathy B. Office Manager > "Payment processing and call monitoring integration are extremly useful." [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___2375219) SS Sherry S. Owner > "Do not like that I cannot print customer notes (previous history)-" [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3995215) JE Janna E. Production Manager > "reporting is best for locations when our clients ask for a service history report!" [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3028083) RW Robert W. President > "The link between feildEdge and Qbooks keeps disconnecting " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4005261) SO Sarah O. Director - Operations > "I can reach him whenever I need to and he always responds with a thorough email and follows up over the..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2369365) RN Robin N. CEO > "then I have to spend the next two days trying to get the fieldedge tech on the phone. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3818142) WB Witni B. Manager > "They have the best customer service." [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3143414) VR Verified Reviewer Accounting Manager > "In actuality QBO will not give you the report." [See full review](https://www.capterra.com/p/111740/FieldEdge/#GetApp___3837817) DR David R. Service Manager > "The software works without too many issues" [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3035127) DR David R. Service Manager > "In order to use the mobile function you will have to pay a yearly support fee plus a per user fee. If you..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3035127) BW Bobby W. Owner > "The product has a few nice features. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517) JW Janet W. Owner > "I was over charged and now my account rep is ghosting me and no one will email me back or give me a refund." [See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3343943) LK Lisa K. Office Manager > "it is Cloud based, easy to use, mobiles are able to use" [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2370377) FW Frankie W. Secretary > "We have also had issues with losing a customer's signature." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3471500) DO Dan O. owner > "I have been impressed with most every feature that they offer. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566) BW Bobby W. Owner > "They really need a moment of humility to really step back and humbly critique their own product and then..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517) LB Lisa B. Service Manager > "Easy to use. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2896260) GB Gene B. CEO > "I don't know the development team personally, but they seem very inexperienced." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3089718) JS James S. Owner > "Quick books integration works adequately." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3522849) BW Bobby W. Owner > "As such, I'm not certain that proper feedback is flowing through to the developers as some of the features..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517) SC Sadie C. Accounting > "Links to QuickBooks which is helpful. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3199330) SO Sarah O. Director - Operations > "Sometimes our techs have issues with the app and have to uninstall and reinstall it" [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2369365) LB Lisa B. Service Manager > "Easy to use. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2896260) PS Peter S. Owner > "This is not advisable as there is much to learn." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3211095) AMA ANNE MARIE A. OWNER > "GREAT SUPPORT " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6713686) BW Bobby W. Owner > "You have no way of copying an existing estimate to another customer. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517) AMA ANNE MARIE A. OWNER > "EASY TO USE AND CONVENIENT SUPPORT BEEN USING THE PRODUCT FOR YEARS" [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6713686) JS James S. Owner > "Tech support was terrible." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3522849) DO Dan O. owner > "From an owner and management side of things, I sincerely appreciate how this tool helps customer,..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566) JS James S. Owner > "Completely not user friendly." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3522849) DO Dan O. owner > "By in large, FieldEdge has the service process covered and help companies that use it, become better at..." [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566) JC Jerry C. Owner > "The on boarding was not very good. " [See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3177353) [View Reviews](https://www.capterra.com/p/111740/FieldEdge/reviews/) SAL Sai Akshith L. Assistantship > "As a Records Management professional, I found ServiceTitan to be highly effective for centralizing enterprise data and tracking complex..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7169001) JS John S. CFO > "Sometimes we have issues where we do not understand how transactions were recorded and why they don't export properly into our accounting..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480) DC Dominic C. GM > "The ability to build workflows that trigger based on specific tags has helped us stay organized, protect service standards, and reduce..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169) KC Kirk C. Training Manager > "Sometimes, updates get sent through and some features on the program start to glitch. When we open tickets for more information, the turn..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7149118) KK Khiana K. Customer Service Representative and Dispatcher > "ServiceTitan is a beast in that it encompasses everything you could need for your business - customer communication, invoicing, inventory,..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175707) HL Hunter L. Office Manager > "I dislike that the updates aren't tested a million times before they go live, they often affect other aspects of the software, unexpectedly." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580) DC Dominic C. GM > "We’ve been able to categorize jobs, track SLAs, and create automated follow-ups in a way that keeps our team aligned and proactive." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169) Erik J. Owner > "Onboarding failed due to Service Titan's own delays, causing my technician to leave my business." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7145990) KK Khiana K. Customer Service Representative and Dispatcher > "It helps our company stay organized and has saved us countless times whether it is catching when a vendor charges us for something they..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175707) CH Connie H. Accounts Receivable > "Office personell cannot create an invoice without creating a dispatch under a technician, so don't sell a filter! " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) WW Whitney W. Office Manager > "It does put all of your operational eggs in one basket—meaning a system outage can temporarily stall the whole company—but the sheer power,..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7161307) CH Connie H. Accounts Receivable > "Does not work well with Quickbooks, takes ten times longer to process checks and invoices. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) GD GINA D. MANAGER > "He’s responsive, knowledgeable, patient, and always willing to help us work through questions or processes without making us feel like just..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7151431) Logan M. Office Admin > "The biggest issue I have with ST is that some of thier features are very laggy, and are not able to be changed." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377) VR Verified Reviewer Director of Business Software > "They listen to their customers and have a great youtube channel that can help you, and your team become better at using Service Titan, and..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175306) OH Oscar H. CEO > "Sometimes it feels like you are not using all the features that you are paying for." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432) KK Khiana K. Customer Service Representative and Dispatcher > "These training opportunities help you utilize ServiceTitan to the full but also teach you how to grow your business and provide better..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7175707) HL Hunter L. VP of Operations > "Without proper oversight, it can become difficult to track materials accurately, leading to discrepancies in replenishment and job costing." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022) DC Dominic C. GM > "From dispatch to reporting, it creates clarity for the team and accountability at every level." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169) AK Adam K. CFO > "Customer support can sometimes be frustrating when you are trying to get a quick fix for something but overall isnt terrible." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7107870) ST Sasha T. Junior Digital Marketing Manager > "In terms of functionality, the advanced scheduling algorithm suggests accurate project timelines, and the full-featured dashboard allows..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484) EP Erin P. Owner > "Then, over the course of the 12-week onboarding program (overly time-consuming), they reveal that you will be paying (thousands) more for..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6500391) SK Sanjeev K. Office Administrative Manager > "The platform offers all the essential features for every department — from Accounting and Dispatching to Inventory and Pricebook management." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963) John H. Owner > "It was a lie. When we attempted to hold them to what was promised, ServiceTitan denied the conversation ever happened." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7182255) DG Dylan G. Plumber > "Service titan has been a part of my career the entire time as a plumber, it has helped me manage my different house calls and set up a great..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6661411) TB Tyler B. President > "The reason they give you 3 months free in the beginning is because it will take minimum 3 months to figure out how to use it because the..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___7016411) LO Lucianna O. Office - Call Center Manager > "This data helps in making informed decisions to enhance our service." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) EK Edward K. Vice President of Operations > "My experience, as I mentioned earlier, was marred by numerous flaws, headaches, and unnecessary complications." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7109808) LO Lucianna O. Office - Call Center Manager > "User-Friendly Interface: The platform is intuitive, making it easy for my team to navigate and utilize its features effectively." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) JD Jonathan D. Business Development > "The inventory module has been giving our company some heartburn." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7151448) JR Jaclyn R. Dispatcher, ServiceTitan Champion > "They offer so many ways to dive deeper into the software and learn from each other including SparkSessions, EmberSessions and Torch Network." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6631187) WW Whitney W. Office Manager > "The biggest downside to ServiceTitan is how entirely dependent the business becomes on it." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7161307) LO Lucianna O. Office - Call Center Manager > "It has streamlined our processes, improved customer satisfaction, and ultimately contributed to our bottom line." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) DB Dawn B. Office Manager > "Payroll was a nightmare and manually entering credit cards each transaction or daily runs to the bank with deposits." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6506639) ML Miguel L. Integrations > "Overall, this company has helped us to grow, so we will be sticking with them. But with the high prices the customer service must improve as..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7168322) TW Trevor W. owner > "Bad. Despite years of building out the Service Titan CRM within our company I am seriously considering switching to House call pro or one of..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6553056) WW Whitney W. Office Manager > "Over the last four years, I have learned so much about the depth of this system, and the best part is that the training is always right at..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7161307) KH Kasey H. Owner > "It seem they are here to destroy small businesses to make more room for larger franchise" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___7052261) HL Hunter L. VP of Operations > "Additionally, the automation features save time and improve accuracy, while the mobile app keeps our team connected in the field." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022) SG Summer G. Office Manager > "The system software was sold to us with a lot of features, but none of them actually worked for the business." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872) SG Summer G. Office Manager > "It would probably work great for a very large company that does a lot of service work and has complicated projects that need to be tracked." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872) MH Makaiya H. Service Construction Admin > "Some files and photos were getting corrupted, the photo upload was a bit too grainy." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6693563) LO Lucianna O. Office - Call Center Manager > "ServiceTitan has been a gamechanger for our call center operations." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) CH Connie H. Accounts Receivable > "Credit on accounts have locked up and I had to get tech support to fix it. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) Logan M. Office Admin > "ST has transformed our company, and has helped up define processes and procedures, and work more efficiently." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377) MS Mark S. RSM > "They reached out to me and set up a call/meeting with promises to streamline the business. Once they had gathered my information, they lied..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6798095) HL Hunter L. Office Manager > "Finally, after our 3rd CSM, \[sensitive content hidden\] gave us the support that we needed and she's been a rockstar for our team." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580) CC Charles C. President > "Chaos, Chaos, Chaos. If you want to waste your companies time and never get anywhere, never get onboarded and ultimately ever get a chance..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6660926) HL Hunter L. VP of Operations > "What I like most about ServiceTitan is its ability to streamline our entire workflow in one platform." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022) MM Matt M. President > "We built our price book with way too much data and it overwhelmed the app." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6526849) JD Jonathan D. Business Development > "I love the data we are capturing from ServiceTitan." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7151448) BB Ben B. Sales Manager > "Use of the same term for two separate functions creates confusion." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7056444) OH Oscar H. CEO > "Love the customer service, my account manager \[sensitive content hidden\] was great everytime I needed anything." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432) Erik J. Owner > "I never went live and never used the service. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7145990) SF Scott F. Office Manager > "They dedicate time to offer webinars and training that not only help you in the software, but help you grow your business. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384) OH Oscar H. CEO > "A bit complicated to set up." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432) JS John S. CFO > "It is an important component to the success of our business. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480) ST Sasha T. Junior Digital Marketing Manager > "The mobile application built has limited capability compared to the desktop version." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484) HL Hunter L. Office Manager > "It was rough in the beginning but it's getting better and it's safe to say that we are growing to like the system more and more." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580) SG Summer G. Office Manager > "The cost of not only the implementation but the software price as well was more than we could justify." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872) JP Joshua P. Outside Sales Representative > "It kept my whole HVAC sales / install team on the same page and logged info efficiently" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6591276) DP David P. Head of IT and Implementations > "Chat support, much to be desired, I know thats MOST companies, but for one that costs so much, its really annoying when the end user knows..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6660703) BB Ben B. Sales Manager > "It has an excellent dashboard along with analytics and reporting" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7056444) DD Danielle D. owner, manager > "I found onboarding to be challenging and wish I would have known more about what to expect" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105405) LO Lucianna O. Office - Call Center Manager > "I highly recommend ServiceTitan to any company looking to enhance their service management capabilities." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) CL Carrie L. Special Projects Manager > "The inability for the office side to see how the app operates on the tech side of things." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770756) RS Rick S. Overhead Door Nfld. Limited > "Great product, Service Titan's service is good and helpful, also customer's love getting notifications when our technicians are on route... " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6602754) AM Amber M. Dispatch > "I am not sure why payments that are deleted are still taken twice from a customer acct." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605131) ST Sasha T. Junior Digital Marketing Manager > "One area where ServiceTitan provides two groundbreaking enhancements that improve work management." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484) SJ Steven J. Operations > "Takes quite a bit to on-board and learn the system due to the complexity of functions." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6553160) SF Scott F. Office Manager > "Support has improved 10 fold in the last year or so and having the ember, spark, and torch network adds a ton of value!" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384) JG Jonathan G. Director of Plumbing > "Reporting on numbers can become tricky at times." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6805998) BS Brett S. Owner > "There is a good connection and communication between the office and the field because of the software." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605722) TH Tina H. Office Mgr. > "Onboarding was rushed. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7107618) EK Edward K. Vice President of Operations > "I enjoy working with \[sensitive content hidden\] is always responsive and willing to assist." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7109808) JS John S. CFO > "Always Quickbooks to blame! " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480) SK Sanjeev K. Office Administrative Manager > "ServiceTitan is an all-in-one software solution for the HVAC industry." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963) BL Brandon L. Service Manager > "It is a bit difficult at times to get reports the way I want them." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605367) SK Sanjeev K. Office Administrative Manager > "It can help a small organization grow and scale to new heights." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963) CL Carrie L. Special Projects Manager > "It makes it difficult to troubleshoot when a tech has a question." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770756) LO Lucianna O. Office - Call Center Manager > "User-Friendly Interface: The platform is intuitive, making it easy for my team to navigate and utilize its features effectively." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) KB Katie B. Head of Customer Experience and Marketing > "It does soo much that it can be difficult to navigate, especially for new users." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6309016) PH Paige H. Owner > "The mobile app and dispatch board are used daily at our plumbing service company, and they are very intuitive to understand." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___4743725) JM Jaroth M. Student > "I don't like some things about the graphic interface, the colors can be annoying in the night for example, and it may cause that some users..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___3497116) JM Jaroth M. Student > "I really like that you can manage really good, the data, the functions, the interface, works really great, i really love this software,..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___3497116) JS John S. CFO > "Always Quickbooks to blame! " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7152480) ES Eric S. Gm > "The mapping and navigation works pretty well" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___2513858) JM Jaroth M. Student > "I don't like some things about the graphic interface, the colors can be annoying in the night for example, and it may cause that some users..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___3497116) SF Scott F. Office Manager > "Support has improved 10 fold in the last year or so and having the ember, spark, and torch network adds a ton of value!" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384) LD Luke D. Business Systems Manager > "At times the support staff aren't helpful, and I have already tried most of the troubleshooting steps they suggest. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6667716) SF Stacy F. Owner > "ST integrates with everything, so if it isn't an already integration it has open API - it will work. But the core product I promise is going..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___2396487) JP Jacqueline P. Owner > "I will no longer refer customers to this company and I will be looking for a new CRM." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6590606) KC Kirk C. Training Manager > "The overall layout of the program is easy to use." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7149118) AP Amber P. S.T.E.V.I.E.- Service Titan Efficiency Verification and Implementation Expert > "Support is not always the easiest to deal with as well." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6490066) MH Makaiya H. Service Construction Admin > "We had a pretty good experience, it was a bit difficult to get someone to help us on certain things, but overall, this site helped us get to..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6693563) JP Jacqueline P. Owner > "Customer service is beyond terrible." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6590606) [View Reviews](https://www.capterra.com/p/150053/ServiceTitan/reviews/) ## User interface [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) 4.15 (312) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) 4.32 (339) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features FieldEdge 39/50 - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Bid Management - Billing & Invoicing - CAD Tools - Calendar Management - Collaboration Tools - Commercial/Industrial - Communication Management - Cost Database - Cost Estimating - Customer Database - Customer Portal - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Dispatch Management - Document Storage - Electronic Payments - Electronic Signature - Equipment Tracking - For HVAC Companies - Generative AI - Inventory Management - IoT Device Management - Job Costing - Job Management - Job Tracking - Labor Rates - Location Tracking - Maintenance Scheduling - Mobile Access - Predictive Analytics - Quotes/Estimates - Real-Time Data - Real-Time Notifications - Reminders - Reporting/Analytics - Reporting & Statistics - Routing - Scheduling - Search/Filter - Service History - Takeoff [See all features](https://www.capterra.com/p/111740/FieldEdge/#features) ServiceTitan Top features 40/50 - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Bid Management - Billing & Invoicing - CAD Tools - Calendar Management - Collaboration Tools - Commercial/Industrial - Communication Management - Cost Database - Cost Estimating - Customer Database - Customer Portal - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Dispatch Management - Document Storage - Electronic Payments - Electronic Signature - Equipment Tracking - For HVAC Companies - Generative AI - Inventory Management - IoT Device Management - Job Costing - Job Management - Job Tracking - Labor Rates - Location Tracking - Maintenance Scheduling - Mobile Access - Predictive Analytics - Quotes/Estimates - Real-Time Data - Real-Time Notifications - Reminders - Reporting/Analytics - Reporting & Statistics - Routing - Scheduling - Search/Filter - Service History - Takeoff [See all features](https://www.capterra.com/p/150053/ServiceTitan/#features) ### Recognition FieldEdge is recognized as a top-rated tool in 1 Capterra Shortlist reports ServiceTitan is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support FieldEdge Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ServiceTitan Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details FieldEdge - By Xplor Technologies - Located in United States - Founded in 2009 ServiceTitan - By ServiceTitan - Located in United States - Founded in 2012 ## Popular Comparisons [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.15 (312)](https://www.capterra.com/p/111740/FieldEdge/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (491)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/111740-153475/FieldEdge-vs-FieldPulse) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.32 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.59 (491)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/150053-153475/ServiceTitan-vs-FieldPulse) [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.15 (312)](https://www.capterra.com/p/111740/FieldEdge/reviews/) vs [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.2 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/111740-194155/FieldEdge-vs-BuildOps) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.32 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/150053-194155/ServiceTitan-vs-BuildOps) [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.15 (312)](https://www.capterra.com/p/111740/FieldEdge/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,476)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 3.9 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/111740-127994/FieldEdge-vs-Jobber) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.32 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,476)](https://www.capterra.com/p/127994/Jobber/reviews/) Contact vendor for pricing Price $39/month 4.2 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-150053/Jobber-vs-ServiceTitan) [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.15 (312)](https://www.capterra.com/p/111740/FieldEdge/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Contact vendor for pricing Price $259/month 3.9 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/111740-135788/FieldEdge-vs-Service-Fusion) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.32 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Contact vendor for pricing Price $259/month 4.2 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135788-150053/Service-Fusion-vs-ServiceTitan) [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.15 (312)](https://www.capterra.com/p/111740/FieldEdge/reviews/) vs [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,743)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Contact vendor for pricing Price $79/month 3.9 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/111740-140363/FieldEdge-vs-HouseCall-Pro) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.32 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,743)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Contact vendor for pricing Price $79/month 4.2 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/140363-150053/HouseCall-Pro-vs-ServiceTitan) [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.15 (312)](https://www.capterra.com/p/111740/FieldEdge/reviews/) vs [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) Contact vendor for pricing Price $35/month 3.9 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/111740-136363/FieldEdge-vs-ServiceBox) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.32 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/) Contact vendor for pricing Price $35/month 4.2 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/136363-150053/ServiceBox-vs-ServiceTitan)