---
title: "Compare FieldEdge vs BuildOps 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare BuildOps and FieldEdge based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/111740-194155/FieldEdge-vs-BuildOps"
page_type: "comparison"
language: "en"
---

# BuildOps vs FieldEdge Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BuildOpsFieldEdge2/4 selected

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.1 (313)](https://www.capterra.com/p/111740/FieldEdge/reviews/)

[## BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [177 reviews](#user-reviews)

Positive

162

Neutral

8

Negative

7

[## FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.1 (313)](https://www.capterra.com/p/111740/FieldEdge/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

3.9

Ease of Use

4.1

Customer Service

4.4

Reviews Sentiment

SL

AA

Based on [313 reviews](#user-reviews)

Positive

248

Neutral

32

Negative

33

What’s your intended use case?

## Summary

* * *

Features in HVAC Software

26 / 50

Only BuildOps

-   Accounting
-   API

Best performer

39 / 50

Only FieldEdge

-   Activity Dashboard
-   Collaboration Tools
-   Cost Database

User satisfaction

User satisfaction

4.4

User reviews[177](https://www.capterra.com/p/194155/BuildOps/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.3

Customer support

4.5

User satisfaction

4.1

User reviews[313](https://www.capterra.com/p/111740/FieldEdge/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

3.9

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for commercial contractors—including HVAC, mechanical, electrical, plumbing, refrigeration, fire and safety—BuildOps helps streamline business operations and team management.

Best for

Designed for HVAC services, plumbing services, electrician services, locksmith services, and appliance repair services, the tool helps streamline operations and enhance team efficiency.

## User reviews

Pros & cons

JH

Jennifer H.

Service Billing Administrator

> "It has significantly improved our ability to manage service operations, track jobs, and streamline invoicing in one centralized..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

AB

Ashley B.

Department Head

> "It often takes extra time to build reports that provide the specific data we need, and the process isn’t as intuitive as it could be."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

AB

Ashley B.

Department Head

> "Having everything in one place gives our team better visibility, improves communication between office and field staff, and helps us..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

JH

Jennifer H.

Service Billing Administrator

> "These can disrupt workflows, especially in accounting and invoicing where timing and consistency are critical."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

JH

Jennifer H.

Service Billing Administrator

> "We’ve been using BuildOps as our primary platform for service management, invoicing, and operational tracking, and overall it has..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

AB

Ashley B.

Department Head

> "This can make it harder to quickly pull insights or track performance without additional effort."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

SS

Sasha S.

Co-Founder, Chief Executive Officer and President

> "It groups most of the business in one software that’s an improvement over the jumbled mess we had on hand and it also prevents..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7119361)

MS

Mike S.

Service Sales

> "The onboarding process was very rough. When entering assets from the app, it can take a long time to load. "

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134346)

AB

Ashley B.

Department Head

> "It provides a fast, customer-friendly way to process payments, which has improved our overall customer experience and helped us get..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

SH

Scott H.

Director of Operations

> "They seem like all they care about is closing a ticket, even if the closing is this is a known issue and we are looking into it."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7136910)

JH

Jennifer H.

Service Billing Administrator

> "The system is robust, and getting everything configured correctly—especially syncing workflows between operations and..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

RF

Ralph F.

Accounts Manager

> "I don't like that I'm unable to make changes to the Asset Checklist after they have been attached to an Agreement. If we clone them..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6549951)

JH

Jennifer H.

Service Billing Administrator

> "Invoicing is streamlined from job completion through billing, and it integrates well with accounting systems like QuickBooks Online."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

HE

Holly E.

Service Coordinator

> "We have been live for about a year and we are still struggling with making it more efficient on the accounting side of our business."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600)

HE

Holly E.

Service Coordinator

> "It allows me to dispatch and assign calls from anywhere, which as a dispatcher is amazing."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600)

MN

Michael N.

President

> "They can be clunky and not in line with how quoting is performed in the platform."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308)

MW

Melissa W.

Office Manager

> "I would like if they could make the software more customizable for the customer, simplify for customers that don't need all the..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130669)

SH

Scott H.

Director of Operations

> "I would not recommend it to anyone at this time. Until they get their customer experience significantly improved, especially around..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7136910)

KP

Kevin P.

sales and technology

> "The interface is straightforward enough for the team to pick up without too much hassle, and having everything in one place has made..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130643)

BM

Bruce M.

HVAC technician

> "Many times I have lost information when I had to restart the app."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134738)

JH

Jennifer H.

Service Billing Administrator

> "It provides strong visibility into job progress, which helps both operations and accounting stay aligned."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

DD

Dani D.

Dispatcher

> "Seems like the people on the line don't know the product and have to call back constantly."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130894)

GD

Genevieve D.

Business Analyst

> "I love BuildOps, his Dashboard, the notes that you can leave on everything, the project dashboard, almost everything!!"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134236)

TS

Thomas S.

President

> "The program CANNOT sync successfully with QuickBooks Desktop as promised."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6823737)

KP

Kevin P.

sales and technology

> "It does exactly what it's supposed to do — keeping our jobs organised, our teams connected, and our scheduling on track."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130643)

MW

Melissa W.

Office Manager

> "Cost-very expensive"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130669)

PS

Patrick S.

Maintenance Manager

> "It's a great tool to share with prospective customers on how easy it is for the technicians to have information on each of the assets."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134330)

CI

Christian I.

Operations Analyst

> "Some of the workflows are more cumbersome."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6777346)

BM

Bruce M.

HVAC technician

> "I love having all the history in photos available to go back and look at on each asset."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134738)

TS

Thomas S.

President

> "Support is quick to send out an email that they are looking into the issue but slow to solve the issue."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6823737)

WP

Whitney P.

Executive Assistant

> "Smooth transition to it, with a lot of tools in the system that helps us with our everyday jobs. "

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130603)

DM

Dorothy M.

CFO

> "The pricebook currently does not have a search feature and reporting feature which would be beneficial when updating pricing."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6054488)

PS

Patrick S.

Maintenance Manager

> "Overall, I have been impressed with the capabilities and tracking of both the technicians work and how easy it is to locate a certain..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134330)

AM

Aaron M.

Project Manager

> "The customer service and technical support are nonexistent."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901)

MN

Michael N.

President

> "AI functions are helpful when shortening workflows."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308)

MB

Michele B.

Office Manager

> "I struggle with billable materials/items being connected to an sales/expense account instead of the WO department driving it to the..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6196020)

GD

Genevieve D.

Business Analyst

> "The dashboard are easily customizable! Once it is setup you don't have to spend hours searching for some information."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134236)

FA

Frederick A.

Company Onwner

> "It seems that the software needs a few more years of development to be branded as a premium software, there are many bugs and the..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6065679)

AM

Aisha M.

Operations Manager

> "The dispatch board revolutionized our scheduling system eliminating miscommunication and streamlined the quote to job process."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6506376)

TP

Tori P.

Dispatch Manager

> "Of course, it is frustrating when the server is down or when a common command suddenly goes buggy, but that would happen with any..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6227599)

HE

Holly E.

Service Coordinator

> "The accessibility it is from both desktop and mobile side. "

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600)

ZB

Zachariah B.

Data Entry

> "Just the loading will take longer than expected sometimes."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6507939)

WP

Whitney P.

Executive Assistant

> "Learning to use it was a quicker adjustment than expected and the esthetics of BuildOps is pleasing."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130603)

AM

Aaron M.

Project Manager

> "Save yourself the frustration—don’t waste your time or money."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901)

ZB

Zachariah B.

Data Entry

> "Everything is streamlined to enter data most efficiently, such as being able to enter line items quickly without going through..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6507939)

VR

Verified Reviewer

Business Process

> "Reporting does not show all the data we expect such as the total cost of the contract."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6050190)

AB

Ashley B.

Department Head

> "Another major advantage is how easy it is to track quotes and work orders."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

LM

Loura M.

Administrator

> "The software can be buggy, and the constant changes mean that when you take the time to learn something, it is likely to be changed."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6049365)

AB

Ashley B.

Department Head

> "With continued enhancements, it has the potential to be an even more powerful all-in-one solution."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

DG

Dan G.

Data Admin

> "Accounting integration does not work well with Sage300 so update is a must."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274165)

MN

Michael N.

President

> "Ease of use, flexibility with different scopes of work service vs construction."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308)

JH

Jana H.

Credit and Collections Specialist

> "I feel that understanding what we do on the end user (accounting / billing )side was not explored fully prior to go live."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061108)

LD

Les D.

Book Keeping

> "Sync's well with QB's desktop."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7115488)

DT

Darrin T.

Operations Manager

> "It does get frustrating when I am on the phone with a customer or tech and have to wait for pages to load."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6445365)

PM

Pam M.

Vice President

> "Implementation is long and hard but once you move through it, you will start to see the benefits."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134362)

KZ

Kaitlin Z.

Office Coordinator

> "Most other issues are fairly minor, like sorting a list of Assets (i.e. RTUs on a property) will not sort them numerically or there..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620)

PM

Pam M.

Vice President

> "BuildOps is continually improving and does listen to customers in planning for improvements."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134362)

RW

Robin W.

dispatcher

> "I don't like that I can't tag different items in my work orders."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061273)

PM

Pam M.

Vice President

> "I like how streamlined it is, how easy it is to see job costs and ease of invoicing."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134362)

JB

James B.

Service Coordinator

> "The updates sometimes are not the best and can slow up the software"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6092749)

DC

Dallas C.

Dispatcher

> "Overall, it has allowed us to better manage our technicians and workflows, resulting in enhanced productivity."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6526833)

CB

Cameron B.

Payroll Accounts Receivable Specialist

> "We struggled getting our voices heard and struggled getting the customization done."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6208185)

JM

John M.

Forman

> "Ease of storage and utilizing files on app."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131860)

AM

Aaron M.

Project Manager

> "Now, they are completely unresponsive."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901)

MI

Matthew I.

General Manager

> "Build Ops has revolutionized our project management workflows, offering a centralized platform that seamlessly coordinates tasks,..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274349)

DE

Dana E.

Account Manager

> "some of the customizable aspects are still lacking"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6187753)

DC

Dallas C.

Dispatcher

> "BuildOps has been an asset to our business, helping streamline field service operations and improve overall efficiency."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6526833)

MH

Matt H.

SME

> "Initial startup issues and lack of hierarchy system"

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5061061)

MN

Michael N.

President

> "Progressive company always improving the product for contractors."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308)

AP

Amanda P.

Senior Project Manager

> "Syncing errors can be troublesome."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274778)

GW

Grant W.

President and CEO

> "BuildOps is extremely configurable - features can be turned on and off at the company level or the user level to obtain the optimal..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6378239)

DL

David L.

Service Manager

> "There are issues with the preventative maintenance side of it."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6208258)

DM

Dorothy M.

CFO

> "They have exceeded our expectation with streamline design, integration with our previous software and Quickbooks and most of all the..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6054488)

TC

Tom C.

Owner

> "Maybe there are companies that are fine with very expensive non customizable software. But when your quote template look like it came..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4791895)

MI

Matthew I.

General Manager

> "In conclusion, the successful implementation of Build Ops Project Management and Service Software has been a transformative journey..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274349)

EM

Emily M.

Accounting specialist

> "It seems to struggle daily with glitches."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6292099)

RF

Ralph F.

Accounts Manager

> "I also really like how I can attach equipment manuals to the Service Agreements."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6549951)

Ashton G.

Client services

> "Getting to pipeline is a little difficult, but I might just not see it."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6367444)

JH

Jennifer H.

Service Billing Administrator

> "This is one of the stronger areas."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130631)

KZ

Kaitlin Z.

Office Coordinator

> "Some areas of functionality where users with full permissions cannot edit basic things can be frustrating."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4938620)

KP

Kevin P.

sales and technology

> "The interface is straightforward enough for the team to pick up without too much hassle, and having everything in one place has made..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130643)

AB

Ashley B.

Department Head

> "It often takes extra time to build reports that provide the specific data we need, and the process isn’t as intuitive as it could be."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7131317)

VR

Verified Reviewer

Sales And Marketing Associate

> "It also provides mobile functionality and has a user-friendly interface with an intuitive dashboard, making it easy for contractors..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4733716)

MN

Michael N.

President

> "They can be clunky and not in line with how quoting is performed in the platform."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134308)

KH

Kevin H.

Financial Anlayst

> "The dispatch board is intuitive, clear, and easy to update. With the large amount of customization available, my favorite feature is..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___5019112)

CB

Cameron B.

Payroll Accounts Receivable Specialist

> "We struggled getting our voices heard and struggled getting the customization done."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6208185)

SP

Sam P.

Business Manager

> "We loved the simple and intuitive user interface buildops offers."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___4802539)

DG

Dan G.

Data Admin

> "Accounting integration does not work well with Sage300 so update is a must."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6274165)

VR

Verified Reviewer

Managing Director

> "It's also improved by having excellent integrations with our accounting program."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___3549938)

SH

Scott H.

Director of Operations

> "I would not recommend it to anyone at this time. Until they get their customer experience significantly improved, especially around..."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7136910)

HE

Holly E.

Service Coordinator

> "The accessibility it is from both desktop and mobile side. "

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7130600)

BM

Bruce M.

HVAC technician

> "Many times I have lost information when I had to restart the app."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___7134738)

BB

Brittany B.

Feild Services Manager

> "Buildops is very functional if used correctly, I really like that I can just type in what I'm searching for and I can find it."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6324697)

AM

Aaron M.

Project Manager

> "The customer service and technical support are nonexistent."

[See full review](https://www.capterra.com/p/194155/BuildOps/#SoftwareAdvice___6678901)

DK

Diana K.

Office Manager

> "was very good at explaining the process and each function with us."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6250860)

DT

Darrin T.

Operations Manager

> "It does get frustrating when I am on the phone with a customer or tech and have to wait for pages to load."

[See full review](https://www.capterra.com/p/194155/BuildOps/#Capterra___6445365)

[View Reviews](https://www.capterra.com/p/194155/BuildOps/reviews/)

SAL

Sai Akshith L.

Assistantship

> "FieldEdge is a robust and reliable field service management platform that significantly improves dispatch..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___7170022)

RS

Ricky S.

VP World Class Maintenance Maintenance and Reliability

> "Synchronization delays sometimes occur when technicians work in areas with poor mobile reception (basements,..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___7187304)

AMA

ANNE MARIE A.

OWNER

> "GREAT SUPPORT "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6713686)

RS

Ricky S.

VP World Class Maintenance Maintenance and Reliability

> "The desktop interface feels dated and could use a modern refresh."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___7187304)

AMA

ANNE MARIE A.

OWNER

> "EASY TO USE AND CONVENIENT SUPPORT BEEN USING THE PRODUCT FOR YEARS"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6713686)

SAL

Sai Akshith L.

Assistantship

> "There is also a slight learning curve for technicians who may not be as comfortable with new technology,..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___7170022)

SM

Stdve M.

President

> "Finally slowing down so we can work on better understanding , implementing and trying to get some issues..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4016833)

CK

Carl K.

Owner

> "Glitchy integration with accounting software, mobile app was very disappointing, time tracking was inaccurate,..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6193925)

LAM

Lee Ann M.

CEO

> "Mobile App we needed our guys out in the field to be able to access information on their phones"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3176499)

CM

Chris M.

Lead Service Technician

> "What i liked the least about FieldEdge is there are still some bugs with the software that need to be fixed"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6679580)

FW

Frankie W.

Secretary

> "Being able to take the call, dispatching the job and completion has become so much easier for everyone."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3471500)

JM

Joshua M.

OWNER

> "I will not recommend them to any other business owner."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___7123155)

JW

Janet W.

Owner

> "I liked the dispatch feature and being able to move my customers around"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3343943)

RS

Rodney S.

Service Manager

> "It doesn't and they oversell what and how they can perform. Upon launch after 5 months of implementation we..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6262989)

DO

Dan O.

owner

> "From an owner and management side of things, I sincerely appreciate how this tool helps customer,..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566)

EK

Ernie K.

Office Manager

> "Instead we are paying $70 for QuickBooks, which we never use. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6498662)

DO

Dan O.

owner

> "By in large, FieldEdge has the service process covered and help companies that use it, become better at..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566)

LA

Lisa A.

Office Manager

> "Hard to navigate for both technicians/office staff. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6505982)

KR

Kelvin R.

Electrician

> "Good app to use in my field of work....."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4815062)

CK

Carl K.

Owner

> "This product resulted in countless hours of lost productivity along with what I feel was a total rip off to..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6193925)

SC

Sadie C.

Accounting

> "Links to QuickBooks which is helpful. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3199330)

DP

David P.

Director of Special Projects

> "A lot less intuitive than say, ServiceTitan."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6767519)

BW

Bobby W.

Owner

> "The dispatch board is nice in that it shows when a technician is traveling to an appointment, working or..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517)

CC

Cheryl C.

Office / Field Manager

> "Customer Service when I have a question to get an answer to help me better use the software, I think the got..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4955218)

JS

James S.

Owner

> "Quick books integration works adequately."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3522849)

EK

Ernie K.

Office Manager

> "Now see the worst example below."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___6498662)

IT

Irene T.

General Manager

> "I could not ask for better customer service."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3467794)

VR

Verified Reviewer

Office Manager

> "The system lagged, wouldn't connect, there were mobile issues, you name it."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#GetApp___4791868)

JE

Janna E.

Production Manager

> "reporting is best for locations when our clients ask for a service history report!"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3028083)

VR

Verified Reviewer

Service Project Manager

> "The mobile app is horrendous and completely unusable by our technical crew."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3993983)

WB

Witni B.

Manager

> "They have the best customer service."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3143414)

VR

Verified Reviewer

Office Manager

> "The customer service reps didn't know anything, and if you escalated it to your actual account reps, they were..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#GetApp___4791868)

GB

Gene B.

CEO

> "FieldEdge had one of the most complete feature sets of all the software we evaluated"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3089718)

SS

Sherry S.

Owner

> "Do not like that I cannot print customer notes (previous history)-"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3995215)

DR

David R.

Service Manager

> "The software works without too many issues"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3035127)

RW

Robert W.

President

> "The link between feildEdge and Qbooks keeps disconnecting "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___4005261)

BW

Bobby W.

Owner

> "The product has a few nice features. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517)

VR

Verified Reviewer

Accounting Manager

> "In actuality QBO will not give you the report."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#GetApp___3837817)

DO

Dan O.

owner

> "I have been impressed with most every feature that they offer. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566)

DR

David R.

Service Manager

> "In order to use the mobile function you will have to pay a yearly support fee plus a per user fee. If you..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3035127)

LB

Lisa B.

Service Manager

> "Easy to use. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2896260)

JW

Janet W.

Owner

> "I was over charged and now my account rep is ghosting me and no one will email me back or give me a refund."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3343943)

JS

James S.

Owner

> "Quick books integration works adequately."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3522849)

FW

Frankie W.

Secretary

> "We have also had issues with losing a customer's signature."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3471500)

SC

Sadie C.

Accounting

> "Links to QuickBooks which is helpful. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3199330)

RN

Robin N.

CEO

> "then I have to spend the next two days trying to get the fieldedge tech on the phone. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#SoftwareAdvice___3818142)

LB

Lisa B.

Service Manager

> "Easy to use. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2896260)

BW

Bobby W.

Owner

> "They really need a moment of humility to really step back and humbly critique their own product and then spend..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517)

AMA

ANNE MARIE A.

OWNER

> "GREAT SUPPORT "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6713686)

BW

Bobby W.

Owner

> "As such, I'm not certain that proper feedback is flowing through to the developers as some of the features of..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517)

AMA

ANNE MARIE A.

OWNER

> "EASY TO USE AND CONVENIENT SUPPORT BEEN USING THE PRODUCT FOR YEARS"

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___6713686)

PS

Peter S.

Owner

> "This is not advisable as there is much to learn."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3211095)

DO

Dan O.

owner

> "From an owner and management side of things, I sincerely appreciate how this tool helps customer,..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566)

BW

Bobby W.

Owner

> "You have no way of copying an existing estimate to another customer. "

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2400517)

DO

Dan O.

owner

> "By in large, FieldEdge has the service process covered and help companies that use it, become better at..."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___2800566)

JS

James S.

Owner

> "Tech support was terrible."

[See full review](https://www.capterra.com/p/111740/FieldEdge/#Capterra___3522849)

[View Reviews](https://www.capterra.com/p/111740/FieldEdge/reviews/)

## User interface

4.43 (177)

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)

4.15 (313)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

BuildOps

26/50

-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Bid Management
-   Billing & Invoicing
-   CAD Tools
-   Calendar Management
-   Collaboration Tools
-   Commercial/Industrial
-   Communication Management
-   Cost Database
-   Cost Estimating
-   Customer Database
-   Customer Portal
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Dispatch Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Equipment Tracking
-   For HVAC Companies
-   Generative AI
-   Inventory Management
-   IoT Device Management
-   Job Costing
-   Job Management
-   Job Tracking
-   Labor Rates
-   Location Tracking
-   Maintenance Scheduling
-   Mobile Access
-   Predictive Analytics
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Notifications
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Routing
-   Scheduling
-   Search/Filter
-   Service History
-   Takeoff

[See all features](https://www.capterra.com/p/194155/BuildOps/#features)

FieldEdge

Top features

39/50

-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Bid Management
-   Billing & Invoicing
-   CAD Tools
-   Calendar Management
-   Collaboration Tools
-   Commercial/Industrial
-   Communication Management
-   Cost Database
-   Cost Estimating
-   Customer Database
-   Customer Portal
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Dispatch Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Equipment Tracking
-   For HVAC Companies
-   Generative AI
-   Inventory Management
-   IoT Device Management
-   Job Costing
-   Job Management
-   Job Tracking
-   Labor Rates
-   Location Tracking
-   Maintenance Scheduling
-   Mobile Access
-   Predictive Analytics
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Notifications
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Routing
-   Scheduling
-   Search/Filter
-   Service History
-   Takeoff

[See all features](https://www.capterra.com/p/111740/FieldEdge/#features)

### Recognition

BuildOps is recognized as a top-rated tool in 3 Capterra Shortlist reports

FieldEdge is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

BuildOps

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

FieldEdge

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BuildOps

-   By BuildOps
-   Located in United States
-   Founded in 2018

FieldEdge

-   By Xplor Technologies
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

vs

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.58 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Contact vendor for pricing

Price

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4.2

Features

4.4

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/153475-194155/FieldPulse-vs-BuildOps)

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.15 (313)](https://www.capterra.com/p/111740/FieldEdge/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/111740-153475/FieldEdge-vs-FieldPulse)

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.2

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/150053-194155/ServiceTitan-vs-BuildOps)

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.15 (313)](https://www.capterra.com/p/111740/FieldEdge/reviews/)

vs

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.33 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.2

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/111740-150053/FieldEdge-vs-ServiceTitan)

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/)

Contact vendor for pricing

Price

$39/month

4.2

Features

4.4

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-194155/Jobber-vs-BuildOps)

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.15 (313)](https://www.capterra.com/p/111740/FieldEdge/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/)

Contact vendor for pricing

Price

$39/month

3.9

Features

4.4

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/111740-127994/FieldEdge-vs-Jobber)

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

vs

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Contact vendor for pricing

Price

$259/month

4.2

Features

4.1

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/135788-194155/Service-Fusion-vs-BuildOps)

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.15 (313)](https://www.capterra.com/p/111740/FieldEdge/reviews/)

vs

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Contact vendor for pricing

Price

$259/month

3.9

Features

4.1

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/111740-135788/FieldEdge-vs-Service-Fusion)

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

vs

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.67 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Contact vendor for pricing

Price

$79/month

4.2

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/140363-194155/HouseCall-Pro-vs-BuildOps)

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.15 (313)](https://www.capterra.com/p/111740/FieldEdge/reviews/)

vs

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.67 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Contact vendor for pricing

Price

$79/month

3.9

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/111740-140363/FieldEdge-vs-HouseCall-Pro)

[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[4.43 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

vs

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Contact vendor for pricing

Price

$35/month

4.2

Features

4.1

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/136363-194155/ServiceBox-vs-BuildOps)

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[4.15 (313)](https://www.capterra.com/p/111740/FieldEdge/reviews/)

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[ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)[4.32 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)

Contact vendor for pricing

Price

$35/month

3.9

Features

4.1

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/111740-136363/FieldEdge-vs-ServiceBox)