--- title: "Compare Zoho Assist vs monday service 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Zoho Assist and monday service based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/112011-10023357/Zoho-Assist-vs-monday-service" page_type: "comparison" language: "en" --- # Zoho Assist vs monday service Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoho Assistmonday service2/4 selected [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) [monday service](https://www.capterra.com/p/10023357/monday-service/)[4.6 (111)](https://www.capterra.com/p/10023357/monday-service/reviews/) [## Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting Price ₹480.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [1,491 reviews](#user-reviews) Positive 1,447 Neutral 33 Negative 11 [## monday service](https://www.capterra.com/p/10023357/monday-service/)[4.6 (111)](https://www.capterra.com/p/10023357/monday-service/reviews/) Starting Price $31.00/month Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [111 reviews](#user-reviews) Positive 108 Neutral 1 Negative 2 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### SysAid 4.5 (522) * * * Starting Price $89.00 Per User,Per Month Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * ### Freshservice 4.6 (798) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * Highest Rated ### LiveAgent 4.7 (1,789) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 4,487 reviews from remote support software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Missing features Feature ratings Single Sign On NA Remote Access/Control 4.8 Multi-Channel Communication 4.1 SSL Security 4.7 Server Monitoring 4.9 \--%Fit Missing features Feature ratings Single Sign On NA Remote Access/Control NA Multi-Channel Communication 4.4 SSL Security NA Server Monitoring NA User satisfaction User satisfaction 4.7 User reviews[1,491](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.6 User satisfaction 4.6 User reviews[111](https://www.capterra.com/p/10023357/monday-service/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.4 Customer support 4.3 Price starts from Price starts from ₹480Flat Rate, Per Month - Free version - Free trial Price starts from $31Per Month - Free version - Free trial Best for Best for Outsourced IT & MSP Support, IT Support, Customer Help Desks. Best for Not provided by vendor ## User reviews Pros & cons JL Junichi L. IT Support > "The platform offers useful features such as unattended access, file transfer, remote reboot, and multi-monitor support, helping IT teams resolve issues..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7180165) SS Sathish S. Sr.System Administrator > "Additionally, some advanced features feel limited compared to other remote support tools, and occasional session disconnects can interrupt ongoing work." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) JL Junichi L. IT Support > "Features such as unattended access, file transfer, multi-monitor support, session recording, and reboot/reconnect make remote support efficient and..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7180165) PW Paul W. Operations Director > "Occasional browser issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130725) Jason S. EVP - IT > "It solved several issues for my organization with regards to ongoing remote access and one-time remote support, along with machine compliance and..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153306) MA Mohhamad A. CEO > "Some advanced features are only available in higher pricing plans, which might not be ideal for small teams or individual users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) OB Oliver B. Finance > "The platform provides a reliable and efficient way to deliver remote support, with stable connections and an easy-to-use interface that simplifies..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166536) Steven C. Installation Tech > "Users frequently mention lag, dropped sessions, or unstable connections, especially on weaker networks or across regions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7145196) UC Ulysses C. Coding Consultant > "For IT professionals, MSPs, or helpdesk teams, it strips away the bloated installation processes of legacy remote-support software, making on-demand..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153238) RG Raul G. CEO > "I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7099110) VR Verified Reviewer Owner > "It allows me to quickly connect to client machines, troubleshoot issues, and resolve problems without needing to be on-site, which saves both time and..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066) BH Brian H. Technology Manager > "Occasionally, connection stability can be inconsistent on slower networks, which can be frustrating during active support sessions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7169132) FP Fernando P. CEO > "Zoho Assist provides a highly cost-effective, reliable, and user-friendly remote support solution that perfectly aligns with our project-based workflow..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7167134) Joel H. Director > "I have also come across small bugs or interface quirks that feel a little clunky, especially compared with more polished premium tools." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7131754) VR Verified Reviewer CEO > "It so sophisticated and tailored to business need that u feel like u lost so many productive hours figuring out and it so easy just like abc made by..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7182371) SS Sathish S. Sr.System Administrator > "At times, the remote session performance can be slightly inconsistent on low-bandwidth networks." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) HK Hosam K. Owner > "The setup was straightforward, and the custom domain and branding options allowed us to create a professional support experience for our clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7161391) JM Joe M. Owner > "I believe the most difficult challenge was the ability to transfer files between the two computers. " [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7185633) MS Manju S. Finance Manager > "Security features such as encrypted sessions and role-based access controls gave confidence when handling client devices." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166106) DH Dylan H. Owner > "The UI Navigation is sometimes confusing and the remote device connection sometimes takes odd paths through the world, like if I am in the US and the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6613561) MA Mohhamad A. CEO > "It simplifies troubleshooting and saves a lot of time compared to traditional support methods. Despite a few minor limitations, it remains a strong..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) Carlos R. CEO > "The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) NS Narsuri S. Student > "Features like unattended access, file transfer, and multi-platform support are very useful for managing systems efficiently." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7140288) NT Nicolò T. System Administrator > "File transfer requires entering a dedicated “file transfer mode”—direct drag-and-drop from the main session window isn’t supported" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) Chris R. Owner > "Overall, Zoho Assist has made remote support faster, easier, and more streamlined, allowing me to focus more on solving problems and less on dealing..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692) LO Lee O. CEO > "Attended Access Module is a bit tricky to associate a new computer to a group." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7115329) MM Michael M. CIO > "When work-at-home was required in 2020, we were able to quickly implement effective remote support for all users with Zoho Assist." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153432) JD Jeremy D. IT Manager > "The inability to integrate external password management solutions such as Bitwarden, Keeper, Nordpass, Proton Pass, or LastPass." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) VR Verified Reviewer Owner > "Technicians can start sessions directly from a browser without heavy local installations, making it very flexible for working on the go." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130158) PH Paul H. Sr. Network Engineer > "It can be very wonky when attaching to a system that has multiple monitors and then navigating to all the screens depending on what you do on that..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964) Mintu B. Group Data Lead > "It makes remote troubleshooting easy through features like unattended access, file transfer, and cross-platform support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7159068) MC Matt C. CEO > "License seat is automatically wasted by super admin by default." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7187941) Miki L. Owner > "Unattended access setup across multiple computers and sites was straightforward, and connections are fast and reliable even over slower networks." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178753) NT Nicolò T. System Administrator > "The new version added too many steps just to connect to clients, significantly slowing down our workflow." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) GV Guruduth V. IT Manager > "The unattended access feature is particularly useful for managing and troubleshooting devices without requiring the end user to be present." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) GS Guman S. Manager > "lack in to elevate as admin while in remote support, if remote user is standard user then cant elevate as admin" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032727) SL Santiago L. TI analyst > "the tools it provides for monitoring infrastructure and all the extra tools it provides, as well as its ease of use and file transfer capabilities." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154788) ZD Zach D. IT Admin > "I didn't want a ton of support as the products that offer that tend to be much more expensive for the same functions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7185627) PP Peter P. IT Administrator > "Setting up a remote access session is incredibly straightforward for both me and my clients, there is zero steep learning curve or confusing menus to..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7162472) Roscoe H. Director of IT > "The option of technician vs unattended assistance was confusing in the beginning." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) GV Guruduth V. IT Manager > "The platform is easy to set up, and features such as unattended access, remote troubleshooting, file transfer, and multi-platform support have..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) RH Ray H. Director of IT > "I think the cost is the only thing holding me back from pulling the trigger on using the product." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7128510) GV Guruduth V. IT Manager > "The connection quality is stable, and the security features provide confidence when accessing and managing remote devices." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) JF Joe F. IT Supervisor > "I need to access 4 different amazon fire tablets to turn on music (mood-music) for an office setting, but this is not possible for some reason." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6819927) OB Oliver B. Finance > "one of the standout features of Zoho Assist is its fast and stable remote connection performance." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166536) VR Verified Reviewer Owner > "I've experienced 1 bad connection issue but that was cleared up after reporting to support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7146076) JL Junichi L. IT Support > "It allows IT support teams to troubleshoot user devices quickly without requiring complex configuration." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7180165) SL Srdjan L. System administrator > "It has some bug after elevate to admin mode with resolution in Windows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736) MP Mitul P. CEO > "I can send the customer a link, connect to their computer, and help them right away without making the process complicated." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7159357) VR Verified Reviewer System Administrator > "Sometimes the connection can be a bit slow, and a few features feel limited." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7056362) WW Will W. IT > "The interface is clear and well organised, making it simple to navigate between sessions, file transfers, and system tools." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) AM Alec M. Principal Consultant > "Getting the unattended installer to a client if I am not onsite, is bit of a pain as the user at the site can not get the installer directly." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6596899) Carlos R. CEO > "I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) GP George P. Lead Developer > "There are not many things I did not like but I am not a fan of the per person/unit pricing model offered." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7164079) UC Ulysses C. Coding Consultant > "What I like most about Zoho Assist is its exceptional balance of simplicity and cross-platform flexibility at an incredibly competitive price point." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153238) DA David A. Manager > "Changing from department to department is not the fastest way to look for other computers" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047365) WW Will W. IT > "It has become a reliable tool for day-to-day support tasks, especially in environments where ease of access and minimal setup are key." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) AS Anders S. Systems Engineer > "Not aa big fan of how they do the technician setup with unattended access, as you can have unlimited users, but you can't have two admins." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6760709) BH Brian H. Technology Manager > "The unattended access feature is particularly valuable for managing servers and systems after hours." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7169132) VR Verified Reviewer general practitioner > "the remote feature is not like the others app, and the cons i can make a solution to overcome" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7069942) M Melih Ç. General Manager > "Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6506387) Zach U. CEO > "This is unnecessary for home labs and general use." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177209) AY Aaron Y. Director of IT > "As a director, another great feature is the ability for multiple technicians to join a support session. If a team member is having trouble fixing a..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769393) RG Robert G. Principal Engineer > "My client was out of support for 5 days while I waited for verification." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178960) NL Nikhitha L. Senior engineer > "Its remote access and support tools, including unattended access and session recording, work well for troubleshooting and assisting clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6581496) VA Viktor A. IT Support > "The lag sometimes when you are remotely login is annoying, however this could be due to network connectivity and speed which is outside if Zoho assist" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6816289) MI Mark I. IT Tech > "Overall my experience with Zoho is mostly in the remote support side, I have relied on Zoho for successfully connecting remotely to clients hundreds of..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154691) FP Fernando P. CEO > "Up to this point, the only potential drawback is market recognition." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7167134) PC Philip C. CEO > "The platform offers a robust set of features for remote support, including seamless cross-platform functionality, secure connections, and an intuitive..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400) JA José A. It Manager > "So far, chat responsiveness is the main issue." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177997) KB Kathleen B. Business Development Manager > "My job involves making important deadlines on a regular basis, and this program gives me the flexibility to work a lot of hours outside regular office..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6685389) VR Verified Reviewer President Lead Technician > "It can be somewhat difficult to determine the appropriate version to use, especially since my requirements as an IT consultant differ from those of my..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6660369) WW Will W. IT > "It also integrates well with other Zoho products, which helps streamline workflows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) JD Jeremy D. IT Manager > "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) Roscoe H. Director of IT > "It also offers MFA which is a great option for users needing a secure remote access option." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) Glenn M. Senior Consultant > "the ZA server doesn't always recognize when a computer is offline, and 2) sometimes the session will freeze if you log out of the remote computer's..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6034945) VR Verified Reviewer HRIS > "Zoho Assist allows me to connect to multiple computers simultaneously." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7155180) CD Craig D. President > "I have 4 monitors and I dislike that I am unable to move the remote session screen to the monitor of my choosing. When I have multiple remote..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6038350) PB Philip B. None > "Zoho Assist offers great value for IT teams and MSPs looking for a reliable, secure remote support solution without enterprise-level pricing." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748) AW Andrea W. President > "a bit expensive for what I need; client's screen lags and I am often needing to reconnect because client screen freezes" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6695579) VR Verified Reviewer Owner > "The interface is straightforward, and the ability to start sessions quickly makes it easy to deliver responsive support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066) Joel H. Director > "I have also come across small bugs or interface quirks that feel a little clunky, especially compared with more polished premium tools." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7131754) GV Guruduth V. IT Manager > "The interface is straightforward, making it easy for both technicians and users to navigate." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) RJ Rob J. System Admin > "sometimes the interface seems a bit confusing but still manageable." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6655009) VR Verified Reviewer Security Engineer > "It has an uncomplicated user friendly web interface and has so many features that you'll never need to touch a users device ever again!" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093764) SL Sylvain L. Computer Tech. > "Compare to other, the main page is not very intuitive." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6421367) KF Ken F. Director, Internal IT > "Zoho assist is my first line application for support, full featured and intuitive." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769811) KM Kranthikiran M. RA > "the user interface can be confusing or difficult to navigate for first-time users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___4658783) WW Will W. IT > "It also integrates well with other Zoho products, which helps streamline workflows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) KT Kareem T. VP > "We do not use any of the available integrated apps" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___2812336) Norbert M. Software Engineer > "Zoho Assist has overall been a fantastic service and we look forward to further integrating the service with our API." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7117829) Zach U. CEO > "This is unnecessary for home labs and general use." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177209) LR Luc R. Support analyst > "Good integration with Zendesk." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6622269) MA Maria A. CEO > "At first was difficult to understand how it worked." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6701269) LR Luc R. Support analyst > "Generally pleased because of Zendesk integration and ease of use." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6622269) BM Bill M. Client Support and Training > "I haven't found anything in using Zoho that is difficult or frustrating" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___4922805) DD Debasish D. Assistant Project Lead > "It has made my daily work more easier than before by being available 24x7." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7134061) NA Nausheen A. Events & Experiential Marketing Manager > "Its been a little difficult & not very user friendly." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___3941202) SL Santiago L. TI analyst > "Furthermore, the tools it offers make daily operations much easier." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154788) ZD Zach D. IT Admin > "I didn't want a ton of support as the products that offer that tend to be much more expensive for the same functions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7185627) BL Berker L. Contruction > "So smart to use for beginners." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7149223) Roscoe H. Director of IT > "The option of technician vs unattended assistance was confusing in the beginning." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) LP Lindsay P. Consultant > "I found it to be really simple for the end user as well." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7182875) SL Srdjan L. System administrator > "It has some bug after elevate to admin mode with resolution in Windows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736) WW Will W. IT > "It has become a reliable tool for day-to-day support tasks, especially in environments where ease of access and minimal setup are key." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) JD Jeremy D. IT Manager > "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) [View Reviews](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) DD Devon D. Account Representative > "I like that we can integrate automation into it, we can send emails and track calls and notes all..." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865057) Derik P. Account Manager > "Some of the most useful features, like workload and chart views, are excluded from the basic paid..." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6867037) MC Macaulley C. IT Management > "I believe Monday has been a great asset to our company, it has boosted the progression for the IT..." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6589558) TR Tony R. Vice President of Sales > "The AI errors are annoying, so I give the CRM a 6 out of 10. Until you have the AI working..." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865108) CH Cerissa H. Lead Family Advocate > "It helps keep all our client information organized which is a benefit both to our staff and those..." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865203) EB Elyashiv B. Director of Finance and Accouting > "Merging duplicate contacts in CRM does not work well." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865135) AW Alan W. Assistant portfolio manager > "The flexibility to build workflows that match our specific processes is a huge advantage." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865577) JV Josh V. Finance Brokers > "Some of the automations can feel clunky to set up and not as easier as other platforms to set up..." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865596) LD LaToya D. Success Coach > "My colleagues can also access my input in real time and we can share data easily." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865314) NT Nick T. Business Development Manager > "Also your AI customer service bot would no send me to a person when i asked even though it could..." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865291) Edward L. Research Analyst > "I like the open format which allows virtually any format of CRM to be done." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865060) Edward L. Research Analyst > "That being said it took too much time to narrow down my own business model into the site." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865060) DM Destiny M. Director of Business > "I currently use it with my employer, but when I open my childcare center next year, I’m eager to..." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865110) MC Macaulley C. IT Management > "Sorting through projects seems a bit clunky when you are attempting to find things." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6589558) Deep K. IT Testing > "The boards and colored states on monday com make keeping track of projects fun." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6572142) TR Tony R. Vice President of Sales > "It makes a mess in the contact activates and again causes extra work. " [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865108) MC Macaulley C. IT Management > "The ability to project manage has been a great help for the IT team within our company." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6589558) JC Jake C. Educator > "The interface feels stressful due to being too "busy" looking." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865204) LD LaToya D. Success Coach > "It has allowed me to streamline a lot of my processes." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865314) MW Morgan W. Real Estate Investment Sales > "I would say the only negative thing about this service is the fast that its not marketed..." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865240) Deep K. IT Testing > "Monday.com is a visual project management tool for teams that is flexible." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6572142) RN Ryan N. CRM > "I now get random popups trying to sell me things constantly" [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865078) JS Joshua S. IT Director > "I love working with Monday, it has increased productivity for projects that are..." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6047517) JS Joshua S. IT Director > "I dont like the missing ability to connect to a live excel sheet offline, i wish there was an API..." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6047517) MF Marla F. Marketing Specialist > "The fact that it emails the other members of my team with my updates is amazing. " [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865122) AV ALAN V. OWNER > "THE LACK OF ONBOARDING AND TRAINING." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865353) DH Diana H. Marketing Project Manager > "I love how I am able to access Monday.com anywhere in the world at any time." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865055) MC Maggie C. Sales > "I have worked for companies that really struggle with this application." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865491) JC Jake C. Educator > "It can help improve team efficiency 10x." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865204) RN Ryan N. CRM > "TOO MANY ADDS. " [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865078) CG Christi G. Recruiter > "Helps with efficiency and communication." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865132) AB Ali B. Senior Managing Director - Real Estate Private Equity > "I am not very organized. " [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865276) NI Noah I. Founder > "Monday is absolutely amazing for organization and automations are quite powerful as well." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865067) JM Jessy M. IT Manager and Client Success Partner > "I was concerned about the lack of adjustability in the user interface." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___4759718) DM Destiny M. Director of Business > "Monday offers a high degree of customization." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865110) HD Haythum D. IT Engineer > "The pricing of Monday.com can be perceived as expensive" [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___4944303) EB Elyashiv B. Director of Finance and Accouting > "Forms are easier to manage with no coding skills." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865135) TR Tony R. Vice President of Sales > "The AI errors are annoying, so I give the CRM a 6 out of 10. Until you have the AI working..." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865108) DD Devon D. Account Representative > "It’s different than other CRMs I have used in the past but they do a good job of making it make..." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865057) TR Tony R. Vice President of Sales > "It makes a mess in the contact activates and again causes extra work. " [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865108) DM Dan M. Senior Electrical Estmator > "It is a great way to have many people connected to a project at once." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865107) JC Jake C. Educator > "The interface feels stressful due to being too "busy" looking." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865204) KF Kathy F. Amazon Specialist > "I love how we can curate everything we need" [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6866312) JM Jessy M. IT Manager and Client Success Partner > "I was concerned about the lack of adjustability in the user interface." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___4759718) Sayma B. IT Technician > "There's a lot of templates, saving you so much time compared to starting and making a dashboard..." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6346712) EB Elyashiv B. Director of Finance and Accouting > "Merging duplicate contacts in CRM does not work well." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865135) NT Nick T. Business Development Manager > "The prebuilt templates are very useful." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865291) MC Maggie C. Sales > "I have worked for companies that really struggle with this application." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865491) CH Cerissa H. Lead Family Advocate > "I like the flow and logic of the service best." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865203) NT Nick T. Business Development Manager > "Also your AI customer service bot would no send me to a person when i asked even though it could..." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865291) Deep K. IT Testing > "Everyone is on the same page thanks to easy access." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6572142) MW Morgan W. Real Estate Investment Sales > "I would say the only negative thing about this service is the fast that its not marketed..." [See full review](https://www.capterra.com/p/10023357/monday-service/#Capterra___6865240) [View Reviews](https://www.capterra.com/p/10023357/monday-service/reviews/) ## User interface [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) 4.72 (1,491) [monday service](https://www.capterra.com/p/10023357/monday-service/) 4.57 (111) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Zoho Assist Top features 29/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance - Compliance Management - CRM - Cross-Platform - Customizable Branding - Customizable Reports - Data Encryption - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Mobile Device Access - Multi-Channel Communication - Multi-Monitor Support - Multi-platform support - Multiple User Accounts - Multi - Session Handling - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Reboot - Remote Update/Installation - Reporting - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication [See all features](https://www.capterra.com/p/112011/Zoho-Assist/#features) monday service 13/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance - Compliance Management - CRM - Cross-Platform - Customizable Branding - Customizable Reports - Data Encryption - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Mobile Device Access - Multi-Channel Communication - Multi-Monitor Support - Multi-platform support - Multiple User Accounts - Multi - Session Handling - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Reboot - Remote Update/Installation - Reporting - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication [See all features](https://www.capterra.com/p/10023357/monday-service/#features) ### Recognition Zoho Assist is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value Remote Support Software (2026)  No recognitions have been awarded to monday service ### Deployment & support Zoho Assist Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos monday service Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoho Assist - By Zoho - Located in United States - Founded in 1996 monday service - By monday.com - Located in United States - Founded in 2014 ## Popular Comparisons [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) ₹480/month Price $24.9/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer) [monday service](https://www.capterra.com/p/10023357/monday-service/)[4.57 (111)](https://www.capterra.com/p/10023357/monday-service/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) $31/month Price $115/month 4.5 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/164283-10023357/Zendesk-vs-monday-service) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) ₹480/month Price $8.75/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-135003/Zoho-Assist-vs-Slack) [monday service](https://www.capterra.com/p/10023357/monday-service/)[4.57 (111)](https://www.capterra.com/p/10023357/monday-service/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $31/month Price $25/month 4.5 Features 4.4 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-10023357/Salesforce-vs-monday-service) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) ₹480/month Price €22.9/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-149595/Zoho-Assist-vs-AnyDesk) [monday service](https://www.capterra.com/p/10023357/monday-service/)[4.57 (111)](https://www.capterra.com/p/10023357/monday-service/reviews/) vs [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.51 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) $31/month Price $19/month 4.5 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124981-10023357/Freshdesk-vs-monday-service) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) ₹480/month Price $199/year 4.6 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/112011-177094/Zoho-Assist-vs-Supremo-Remote-Desktop) [monday service](https://www.capterra.com/p/10023357/monday-service/)[4.57 (111)](https://www.capterra.com/p/10023357/monday-service/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $31/month Price $15/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-10023357/LiveAgent-vs-monday-service) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) ₹480/month Price $34.9/month 4.6 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-146892/Zoho-Assist-vs-ISL-Light) [monday service](https://www.capterra.com/p/10023357/monday-service/)[4.57 (111)](https://www.capterra.com/p/10023357/monday-service/reviews/) vs [LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/) $31/month Price $25/month 4.5 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/62194-10023357/LiveChat-vs-monday-service) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,901)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) ₹480/month Price $30/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-147830/Zoho-Assist-vs-ScreenConnect) [monday service](https://www.capterra.com/p/10023357/monday-service/)[4.57 (111)](https://www.capterra.com/p/10023357/monday-service/reviews/) vs [Milvus](https://www.capterra.com/p/202528/Milvus/)[4.84 (298)](https://www.capterra.com/p/202528/Milvus/reviews/) $31/month Price R$35/month 4.5 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/202528-10023357/Milvus-vs-monday-service)