# Compare Zoho Assist vs AnyDesk 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Zoho Assist and AnyDesk based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/112011-149595/Zoho-Assist-vs-AnyDesk --- # Zoho Assist vs AnyDesk Features and Cost Comparison Last updated May 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoho AssistAnyDesk2/4 selected [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,400)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/) [## Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,400)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting Price ₹480.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [1,400 reviews](#user-reviews) Positive 1,359 Neutral 32 Negative 9 [## AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/) Starting Price €22.90/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.3 Reviews Sentiment Based on [1,786 reviews](#user-reviews) Positive 1,684 Neutral 76 Negative 26 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,827 reviews from remote support software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Missing features Feature ratings Single Sign On NA Remote Access/Control 4.8 SSL Security 4.7 Multi-Channel Communication 4.1 Unattended Access 4.8 64%Fit Missing features Feature ratings Single Sign On 4.7 Remote Access/Control 4.8 SSL Security NA Multi-Channel Communication NA Unattended Access 4.5 User satisfaction User satisfaction 4.7 User reviews[1,400](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.6 User satisfaction 4.6 User reviews[1,786](https://www.capterra.com/p/149595/AnyDesk/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.3 Price starts from Price starts from ₹480Flat Rate, Per Month - Free version - Free trial Price starts from €22.90Flat Rate, Per Month - Free version - Free trial Best for Best for Outsourced IT & MSP Support, IT Support, Customer Help Desks. Best for Remote Desktop, Remote Support, Screen Sharing and Web Presentation ## User reviews Pros & cons VR Verified Reviewer Owner > "It allows me to quickly connect to client machines, troubleshoot issues, and resolve problems without needing to be on-site, which saves both time and money." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066) RG Raul G. CEO > "I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7099110) Carlos R. CEO > "I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) Carlos R. CEO > "The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand licensing and features." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) MA Mohhamad A. CEO > "It simplifies troubleshooting and saves a lot of time compared to traditional support methods. Despite a few minor limitations, it remains a strong choice for..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) SS Sathish S. Sr.System Administrator > "Additionally, some advanced features feel limited compared to other remote support tools, and occasional session disconnects can interrupt ongoing work." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) NS Narsuri S. Student > "Features like unattended access, file transfer, and multi-platform support are very useful for managing systems efficiently." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7140288) PW Paul W. Operations Director > "Occasional browser issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the end user in..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130725) PB Philip B. None > "Zoho Assist offers great value for IT teams and MSPs looking for a reliable, secure remote support solution without enterprise-level pricing." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748) PH Paul H. Sr. Network Engineer > "It can be very wonky when attaching to a system that has multiple monitors and then navigating to all the screens depending on what you do on that remote system..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964) Chris R. Owner > "Overall, Zoho Assist has made remote support faster, easier, and more streamlined, allowing me to focus more on solving problems and less on dealing with the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692) MA Mohhamad A. CEO > "Some advanced features are only available in higher pricing plans, which might not be ideal for small teams or individual users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) JJ Jerry J. CFO > "Being able to jump into a remote session quickly to troubleshoot an issue or deploy software makes my day-to-day operations much smoother." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7092913) Steven C. Installation Tech > "Users frequently mention lag, dropped sessions, or unstable connections, especially on weaker networks or across regions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7145196) EJ Elroy J. Managing Director > "It helps us resolve issues faster, keeps sessions organized, and doesn’t overwhelm with unnecessary complexity. If you support clients regularly, it’s a dependable..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7087878) Joel H. Director > "I have also come across small bugs or interface quirks that feel a little clunky, especially compared with more polished premium tools." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7131754) VR Verified Reviewer Owner > "Technicians can start sessions directly from a browser without heavy local installations, making it very flexible for working on the go." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130158) SS Sathish S. Sr.System Administrator > "At times, the remote session performance can be slightly inconsistent on low-bandwidth networks." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) VR Verified Reviewer IT Manager > "Zoho Assist has helped us reduce ticket resolution times, provide faster support, and keep our operations running smoothly." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7059229) JF Joe F. IT Supervisor > "I need to access 4 different amazon fire tablets to turn on music (mood-music) for an office setting, but this is not possible for some reason." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6819927) MG Mario G. IT Supervisor > "This simplicity translates directly into Time Saving, as I can now complete tasks that used to take an hour in just a few minutes." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) DH Dylan H. Owner > "The UI Navigation is sometimes confusing and the remote device connection sometimes takes odd paths through the world, like if I am in the US and the target device..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6613561) MG Mario G. IT Supervisor > "I have been using this platform for several months now, and it has quickly become an essential part of my daily workflow. If you are looking for a tool that balances..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) SL Srdjan L. System administrator > "It has some bug after elevate to admin mode with resolution in Windows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736) LCG Luis Carlos G. IT Manager > "Is a good tool to connect other branch computers, i apreciate its a excellent tool also is very light for the charge of the cpu and ram charge i wadely recomend this..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7103726) VR Verified Reviewer System Administrator > "Sometimes the connection can be a bit slow, and a few features feel limited." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7056362) M Melih Ç. General Manager > "Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6506387) DA David A. Manager > "Changing from department to department is not the fastest way to look for other computers" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047365) AY Aaron Y. Director of IT > "As a director, another great feature is the ability for multiple technicians to join a support session. If a team member is having trouble fixing a particular issue,..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769393) NT Nicolò T. System Administrator > "File transfer requires entering a dedicated “file transfer mode”—direct drag-and-drop from the main session window isn’t supported" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) NL Nikhitha L. Senior engineer > "Its remote access and support tools, including unattended access and session recording, work well for troubleshooting and assisting clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6581496) LO Lee O. CEO > "Attended Access Module is a bit tricky to associate a new computer to a group." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7115329) PC Philip C. CEO > "The platform offers a robust set of features for remote support, including seamless cross-platform functionality, secure connections, and an intuitive interface." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400) VR Verified Reviewer general practitioner > "the remote feature is not like the others app, and the cons i can make a solution to overcome" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7069942) KB Kathleen B. Business Development Manager > "My job involves making important deadlines on a regular basis, and this program gives me the flexibility to work a lot of hours outside regular office hours to do..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6685389) JD Jeremy D. IT Manager > "The inability to integrate external password management solutions such as Bitwarden, Keeper, Nordpass, Proton Pass, or LastPass." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) NP Nitin P. IT DESK > "The unattended access feature makes it very convenient to manage systems remotely without any hassle." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7108064) VA Viktor A. IT Support > "The lag sometimes when you are remotely login is annoying, however this could be due to network connectivity and speed which is outside if Zoho assist" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6816289) MT Mayur T. CA > "Remote access works smoothly most of the time and helps save a lot of time when managing systems remotely." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7073336) NT Nicolò T. System Administrator > "The new version added too many steps just to connect to clients, significantly slowing down our workflow." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) Roscoe H. Director of IT > "It also offers MFA which is a great option for users needing a secure remote access option." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) GS Guman S. Manager > "lack in to elevate as admin while in remote support, if remote user is standard user then cant elevate as admin" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032727) JB Julian B. IT Consultant > "The software and the ease with which I can use it to provide multiple services to my clients means I have had a very positive experience using Zoho Assist and..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6348845) Roscoe H. Director of IT > "The option of technician vs unattended assistance was confusing in the beginning." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) VR Verified Reviewer IT Manager > "It integrates well into our workflow and saves time during busy clinic hours." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7059229) RH Ray H. Director of IT > "I think the cost is the only thing holding me back from pulling the trigger on using the product." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7128510) PH Paul H. Sr. Network Engineer > "Clean dashboard which is important, and I love the drill-down features so that I can get information on any device running the Zoho endpoint client." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964) HS Harry S. Head of IT > "Installation on MacOS and Android is complicated and the installer program provides little guidance." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6830502) MG Mario G. IT Supervisor > "They are responsive, technical, and actually listen to user feedback. When you consider the level of service and the robust feature set, the Value for Money is..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) Christopher S. Owner > "the mobile version has connectivity issues and glitches at times." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6871920) VR Verified Reviewer Security Engineer > "It has an uncomplicated user friendly web interface and has so many features that you'll never need to touch a users device ever again!" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093764) AM Alec M. Principal Consultant > "Getting the unattended installer to a client if I am not onsite, is bit of a pain as the user at the site can not get the installer directly." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6596899) KF Ken F. Director, Internal IT > "Zoho Assist stands out as it enables the technician to enter the credentials for elevation to "Admin" status, making it faster to get into a working support session." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769811) EW EMMANUEL W. Chief Technology Officer > "\_Some computers when using the volume agent deployment tool of Zoho assist fail to connect even after being added to the list of computers." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6462988) JA Joe A. Information Technology > "During my usage of Zoho Assist, I enjoy the ability to elevate the session to a admin session, and the ease of sending session links to users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6595464) JT James T. Owner > "Sometimes, there are some glitches to where certain keystrokes won't be passed. " [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001765) Stefan K. IT Professional, Developer > "The price for remote maintenance software for individual customers is much more realistic compared to other products." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7083986) Cesar C. Director General > "We need not to buy two different sets of licenses." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7090914) Chris R. Owner > "Overall, Zoho Assist saves time, looks professional to clients, and makes remote support feel effortless." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692) AS Anders S. Systems Engineer > "Not aa big fan of how they do the technician setup with unattended access, as you can have unlimited users, but you can't have two admins." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6760709) VR Verified Reviewer Founder > "It’s helped me provide faster support, reduce downtime, and stay more responsive to clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7122659) AC Aaron C. Owner > "I don't really have any cons, but if there were one, it's that the company doesn't push to always be immediately verified with Windows Defender, so sometimes the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6421833) Carlos R. CEO > "It works well for both on-demand support and managing unattended systems." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) VR Verified Reviewer President Lead Technician > "It can be somewhat difficult to determine the appropriate version to use, especially since my requirements as an IT consultant differ from those of my clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6660369) VR Verified Reviewer Founder > "I can connect to a client’s computer in seconds and handle things on the spot without back-and-forth." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7122659) JD Jeremy D. IT Manager > "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) CS Clayton S. Customer Support Coordinator > "The tools and connection were great with stable internet! While it does not require connection codes which can be great, it required clients to redownload the assist..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6567970) Glenn M. Senior Consultant > "the ZA server doesn't always recognize when a computer is offline, and 2) sometimes the session will freeze if you log out of the remote computer's user account,..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6034945) NT Nicolò T. System Administrator > "The interface is clean and intuitive, remote sessions are stable, and the overall user experience aligns closely with what we appreciated in ScreenConnect." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) CD Craig D. President > "I have 4 monitors and I dislike that I am unable to move the remote session screen to the monitor of my choosing. When I have multiple remote sessions operating..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6038350) NS Narsuri S. Student > "It is a reliable and user-friendly remote support tool that makes it easy to connect to systems and resolve issues efficiently." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7140288) AW Andrea W. President > "a bit expensive for what I need; client's screen lags and I am often needing to reconnect because client screen freezes" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6695579) KK Kyle K. Manchester England England > "Overall, the pros well outweigh the cons. And if saving time, convenience, good support, and always having a connection to the things you need when you need them,..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7026796) SB Scott B. President > "I didn’t really see any downside to this app other than sometimes my screen was smaller and needed closeups to see reports." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6595601) VR Verified Reviewer Owner > "The interface is straightforward, and the ability to start sessions quickly makes it easy to deliver responsive support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066) TP Tim P. IT Manager > "When using Assist for a tablet or smart phone is difficult with all the approvals needed before able to connect." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6419466) Sandesh K. Manager IT systems and Networks > "No need to download anything from the admin side, just using the browser, I can do all the work." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119136) TH Terry H. Senior Network Administrator Specialist > "I have had a few problems with the remote print portion of the program." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001841) JUAN OSCAR R. President > "The connections are secure and stable, which gives us confidence when accessing sensitive systems." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7097387) NC Nick C. Senior Security Operations Engineer > "The admin portal is clunky; 2 different areas for settings, confusing, often difficult to find things." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769416) [View Reviews](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Marco C. Pre Litigation Legal Assistant > "A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7068077) SK Sim K. Admin > "It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7116234) Chit B. web developer > "i am software developer and i use it frequently and its really helpful for me because when i work and not able to solve bugs i give remote..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7129339) Aachal S. Innovative Product Management Specialist > "On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467) PB Proera B. IT Engineer > "Its file transfer tool allows me to transfer huge project folders within seconds before I had to balance cloud uploads or USB drives." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6834830) Harshul S. Senior. Technical Support Specialist for Network Operations > "The mobile app works but it’s not very comfortable to control a full desktop from a phone." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787) VR Verified Reviewer IT Recruiter > "Its speed and intuitive interface made remote access effortless, fostering seamless collaboration across devices. Despite minor drawbacks..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6303194) Aneesh G. Game Developer > "Their tactics involve trying to access your computer and essentially taking control of it in order to steal as much information as possible...." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035) Debbie M. Owner Director > "Very straightforward to set up and use. Because it must be actioned directly on the receiving computer, it feels very secure. While it..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7056518) AbhB Anas bin hasan B. CEO > "Compared to other products, pricing seems a little bit higher. When low connectivity or internet speed issues arise, it can't provide..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300) RS Rasheed S. System Support Administrator > "The core operation of this applications remote access allow for me to remote access any computer in the business i work in which is great..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6630014) Sunita P. Experienced Cloud Engineer > "The free version has annoying popups that disturb my work flow." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721) JC John C. Graphic designer > "It’s just that it requires purchasing subscription in order to access some features, though it is working fine for me." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7083144) AP ANIENTO P. Executive Operations > "Sometimes the session recording does not store the detailed timestamps." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6830681) BT BILLEL T. Support Engineer > "It could switch me between client PCs so quickly such that I could manage support tickets from different places much faster." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6819518) Harshul S. Senior. Technical Support Specialist for Network Operations > "Also the interface looks a bit old and could be cleaner." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787) VR Verified Reviewer Compliance Manager > "It’s my go-to tool for remote troubleshooting because it connects almost instantly." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7138183) Sunita P. Experienced Cloud Engineer > "Security team does not like it much because it bypasses firewall rules." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721) VR Verified Reviewer Software Developer > "The UI is very clean, and it is easy to see the important functionalities like finding the id, connecting nearby devices by cutting out the..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954) VR Verified Reviewer OTP Interpteter > "It's sometimes challenging to chat or use since it's two people using the same PC." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7043711) Aneesh G. Game Developer > "The simplicity of use and the fact that even a non-techie can connect their device to another user's PC remotely by simply sharing their ID..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035) VR Verified Reviewer Administrator > "It had been less than 1 month when I noticed this and sent them an email to cancle the service and refund me." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901) VR Verified Reviewer DMV clerk > "I love the ability that it provides to be able to work remote but also not having the fear of my software being at risk of security breaches." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6847808) Ahmed M. lawyer > "I don't understand why sometimes the connection is slow and the screen display is slow even though the internet speed is above good." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6308384) Harshul S. Senior. Technical Support Specialist for Network Operations > "It’s lightweight and doesn’t slow down the system like some other remote tools I used before." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787) VR Verified Reviewer Software Developer > "The only minor issues that doesn't impact overall experience." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062) Chit B. web developer > "it work in all devices like mac , windows , android." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7129339) RD Renico D. Senior Payroll Consultant > "I don't know if anyone else had the same problem but sometimes I would have connection problems and slow connection" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6856113) AS ALFREDO S. LEAD > "I like it because I can connect from any computer to another computer directly." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7123333) SK Sadhnaa K. Software Development Engineer > "Occasional lags is what I experience with AnyDesk when having unstable internet connectivity." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6754330) Collins R. Technical Architect > "Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7099104) VR Verified Reviewer Administrator > "They refused stating that when I asked the rep to cancle it had already been too late to cancle." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901) Aachal S. Innovative Product Management Specialist > "For product manager who needs to see technical things on other machines, it is very useful and handy software." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467) FjaA Firas jumaah ahmed A. Laser printer maintenance expert > "Meaning, if I want to go to the customer's site, I will use the car, and this is an expense, and I will have to leave the company's site, and..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4955500) AJ Angel J. Manager > "Any desk is very good for remote support, remote access, computer control ." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7122662) VR Verified Reviewer Software Developer > "I sometimes felt the connection issue problems due to the firewalls." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954) Sunita P. Experienced Cloud Engineer > "It is lightweight and does not need heavy installation on server." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721) AB Aaron B. IT Admin > "sometimes when a system is online but anydesk says it is offline and cant make connection" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6633674) Harshul S. Senior. Technical Support Specialist for Network Operations > "Overall it’s been pretty solid for remote access and quick support tasks at work." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787) HM Henry M. Sócio > "It can be vulnerable to the computer if you install an application that appears to be Anydesk only altered and harming your computer's..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809374) Sunita P. Experienced Cloud Engineer > "I can transfer config files easily." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721) RAS Rachelle Anne S. RCS > "It is sometimes challenging to use it on mobile phones." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6309110) VR Verified Reviewer Software Developer > "Experience using it for remote support and presentation has been smooth." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062) VR Verified Reviewer Administrator > "They don't seam to care about their customers." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901) Junaid E. IT Manager > "It allows smooth remote access on any type of internet connection." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736) Lena J B. Program Coordinator > "I also dislike the fact that you cannot record what is happening on the screen and replay it afterwards if you cannot remember a certain..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809351) MHA Minn Htet A. System Engineer > "The most i like feature is I can control and monitor with my Phone and I don't need to install to use this software." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6489258) Beatrice K. Financial Analyst > "I suspect it could be an internet connection problem on either end but this could be frustrating when you have an urgent project and need..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4956051) VR Verified Reviewer IT Recruiter > "Blazing-fast performance ensures smooth remote access even in high-resolution displays or low bandwidth environments." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6303194) AC Alvaro C. Software Developer > "The free license is not for commercial use and only allows you to access up to 3 devices." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6284741) MR Marek R. Java Developer > "Security is first class; we can rest easy knowing that vital data is safe because all connections are encrypted." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180) DS Dharani S. Engineer Projects > "High internet availability for accessDirect transfer of files not possibleConnectivity issues" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091671) VD Virendra D. Warehouse Executive > "With its unattended access feature, you can take remote access anytime without needing the end user present at the desk." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6689762) VR Verified Reviewer Administrator > "They have terrible customer service." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901) AbhB Anas bin hasan B. CEO > "This software has widespread use around the world, due to its astonishing remote access and sharing facility." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300) DC Divaldo C. CEO > "I noticed a failure in remote access on Mac devices, I couldn't get control over the machine." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4945490) MR Marek R. Java Developer > "A big change occurred when we realized that we could direct the screen to show exactly what we wanted." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180) VV Vimal V. Front end Developer > "Some times Anydesk gets disconnected automatically also when client clicks on Accept it gets stuck." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4806664) MMJ Medina- Maldonado J. Graphic designer > "I love using it so much for computer control ,and I can always recommend it to my colleagues and friends." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7135400) AC Andres C. Translator > "In the same way, and perhaps due to external factors such as the network connection, the distance, things that are out of the control of the..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3755619) MMJ Medina- Maldonado J. Graphic designer > "I like using it for computer control . " [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7135400) Mohammad A. arma > "The whiteboard is unnecessaryScreen sharing is slow motion (either from the internet or the software needs to be updated)" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4955864) MMJ Medina- Maldonado J. Graphic designer > "It makes remote support easier." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7135400) RK Robyn K. Attorney > "I hate that you can’t mirror your multiple desktops on two screens." [See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912) VR Verified Reviewer Post sales > "We can rapidly and effectively access and deal with the PCs on our work organization, whether they work in a Windows, macOS, or Linux..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4945617) RK Robyn K. Attorney > "I don’t know if they have poor record keeping or what the issue is, but it’s unreliable and I have demanded a refund." [See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912) DG Dario G. Customer Advisor > "Anydesk is the best alternative to team viewer, it’s cheaper and it’s optimized almost to perfection." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7029275) MR Mahfujur R. P.A to The Deputy Director General Programe > "AnyDesk has limited customization options compared to other remote access software, which can make it difficult to tailor the software to..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4694799) SA Sara A. Engineer > "Among the remote connection softwares Anydesk is the lightest, really easy to use for your peers, they just launch the executable, tell you..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6306129) Lena J B. Program Coordinator > "It might disappoint you if the users have shaky internet connections." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809351) MR Marek R. Java Developer > "The efficiency of our technical support process has increased considerably since we installed AnyDesk." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180) AG Ashfaq G. Business Development Manager > "Sometimes real-time issues and delays in connecting with the host some time." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091306) Ankit P. Designer > "AnyDesk also provides security features like encryption, authentication, and access controls to protect my remote desktop sessions which is..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5090654) AA Akinsanmi A. Quality manager > "File transfer was quite slow and it took ages to move files" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5095290) FN Florence N. SCRUM MASTER > "I use Anydesk a lot to connect to my coworkers and quickly collaborate on tasks within the project." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6335100) VR Verified Reviewer Clinical app > "Does not have as many features as some of its competitors, such as TeamViewer." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4988431) URA Umesh Raj A. Manager > "The software's cross-platform compatibility is also appreciated, as it supports various operating systems, enabling users to connect and..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809664) IS Ivy S. Network Engineer > "It isn't clear to normal users how it works right off the bat to secure a system with a password." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6119769) Junaid E. IT Manager > "Interface is straightforward and file transfer works reliably." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736) Gustavo P. Infrastructure and Network Administrator > "The small letters in the contract agreement states that if you cancel the service you need to do it 90 days befor the software expire, if you..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3709846) [View Reviews](https://www.capterra.com/p/149595/AnyDesk/reviews/) ## User interface 4.73 (1,400) No images or videos provided by vendor ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Zoho Assist Top features 33/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance Management - CRM - Customizable Branding - Customizable Reports - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Two-Way Audio & Video - Unattended Access - User Management - Video Conferencing - Video Support - Workflow Management [See all features](https://www.capterra.com/p/112011/Zoho-Assist/#features) AnyDesk 23/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance Management - CRM - Customizable Branding - Customizable Reports - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Two-Way Audio & Video - Unattended Access - User Management - Video Conferencing - Video Support - Workflow Management [See all features](https://www.capterra.com/p/149595/AnyDesk/#features) ### Recognition Zoho Assist is recognized as a top-rated tool in 4 Capterra Shortlist reports AnyDesk is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Zoho Assist Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos AnyDesk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoho Assist - By Zoho - Located in United States - Founded in 1996 AnyDesk - By AnyDesk Software - Located in Germany - Founded in 2014 ## Popular Comparisons [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,400)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,626)](https://www.capterra.com/p/194565/TeamViewer/reviews/) ₹480/month Price $24.9/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,626)](https://www.capterra.com/p/194565/TeamViewer/reviews/) €22.9/month Price $24.9/month 4.5 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/149595-194565/AnyDesk-vs-TeamViewer) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,400)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) ₹480/month Price $8.75/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-135003/Zoho-Assist-vs-Slack) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) €22.9/month Price $29.5/year 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149595-173304/AnyDesk-vs-RemotePC) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,400)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) ₹480/month Price $199/year 4.6 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/112011-177094/Zoho-Assist-vs-Supremo-Remote-Desktop) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) €22.9/month Price $35/month 4.5 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/149595-193062/AnyDesk-vs-GoToMyPC) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,400)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Iperius Remote](https://www.capterra.com/p/219280/Iperius-Remote/)[4.25 (227)](https://www.capterra.com/p/219280/Iperius-Remote/reviews/) ₹480/month Price €8.39/month 4.6 Features 4.2 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/112011-219280/Zoho-Assist-vs-Iperius-Remote) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [Iperius Remote](https://www.capterra.com/p/219280/Iperius-Remote/)[4.25 (227)](https://www.capterra.com/p/219280/Iperius-Remote/reviews/) €22.9/month Price €8.39/month 4.5 Features 4.2 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/149595-219280/AnyDesk-vs-Iperius-Remote) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,400)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) ₹480/month Price $34.9/month 4.6 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-146892/Zoho-Assist-vs-ISL-Light) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) €22.9/month Price $199/year 4.5 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/149595-177094/AnyDesk-vs-Supremo-Remote-Desktop) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,400)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) ₹480/month Price $67/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-141792/Zoho-Assist-vs-Pulseway) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) €22.9/month Price $67/month 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-149595/Pulseway-vs-AnyDesk)