# Compare Zoho Assist vs AnyDesk 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Zoho Assist and AnyDesk based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/112011-149595/Zoho-Assist-vs-AnyDesk --- # Zoho Assist vs AnyDesk Features and Cost Comparison Last updated July 11th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoho AssistAnyDesk2/4 selected [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/) [## Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting Price ₹480.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [1,446 reviews](#user-reviews) Positive 1,403 Neutral 32 Negative 11 [## AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/) Starting Price €22.90/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.3 Reviews Sentiment Based on [1,787 reviews](#user-reviews) Positive 1,685 Neutral 76 Negative 26 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,938 reviews from remote support software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Missing features Feature ratings Single Sign On NA Remote Access/Control 4.8 SSL Security 4.7 Unattended Access 4.8 Multi-Channel Communication 4.1 64%Fit Missing features Feature ratings Single Sign On 4.7 Remote Access/Control 4.8 SSL Security NA Unattended Access 4.5 Multi-Channel Communication NA User satisfaction User satisfaction 4.7 User reviews[1,446](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.6 User satisfaction 4.6 User reviews[1,787](https://www.capterra.com/p/149595/AnyDesk/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.3 Price starts from Price starts from ₹480Flat Rate, Per Month - Free version - Free trial Price starts from €22.90Flat Rate, Per Month - Free version - Free trial Best for Best for Outsourced IT & MSP Support, IT Support, Customer Help Desks. Best for Remote Desktop, Remote Support, Screen Sharing and Web Presentation ## User reviews Pros & cons Jason S. EVP - IT > "It solved several issues for my organization with regards to ongoing remote access and one-time remote support, along with machine compliance and inventory." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153306) RG Raul G. CEO > "I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7099110) OB Oliver B. Finance > "The platform provides a reliable and efficient way to deliver remote support, with stable connections and an easy-to-use interface that simplifies..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166536) Carlos R. CEO > "The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand licensing and..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) UC Ulysses C. Coding Consultant > "For IT professionals, MSPs, or helpdesk teams, it strips away the bloated installation processes of legacy remote-support software, making on-demand..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153238) SS Sathish S. Sr.System Administrator > "Additionally, some advanced features feel limited compared to other remote support tools, and occasional session disconnects can interrupt ongoing work." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) VR Verified Reviewer Owner > "It allows me to quickly connect to client machines, troubleshoot issues, and resolve problems without needing to be on-site, which saves both time and money." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066) PW Paul W. Operations Director > "Occasional browser issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the end user in..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130725) FP Fernando P. CEO > "Zoho Assist provides a highly cost-effective, reliable, and user-friendly remote support solution that perfectly aligns with our project-based workflow..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7167134) PH Paul H. Sr. Network Engineer > "It can be very wonky when attaching to a system that has multiple monitors and then navigating to all the screens depending on what you do on that remote system..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964) HK Hosam K. Owner > "The setup was straightforward, and the custom domain and branding options allowed us to create a professional support experience for our clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7161391) MA Mohhamad A. CEO > "Some advanced features are only available in higher pricing plans, which might not be ideal for small teams or individual users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) MS Manju S. Finance Manager > "Security features such as encrypted sessions and role-based access controls gave confidence when handling client devices." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166106) Steven C. Installation Tech > "Users frequently mention lag, dropped sessions, or unstable connections, especially on weaker networks or across regions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7145196) Carlos R. CEO > "I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) BH Brian H. Technology Manager > "Occasionally, connection stability can be inconsistent on slower networks, which can be frustrating during active support sessions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7169132) MA Mohhamad A. CEO > "It simplifies troubleshooting and saves a lot of time compared to traditional support methods. Despite a few minor limitations, it remains a strong choice for..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) Joel H. Director > "I have also come across small bugs or interface quirks that feel a little clunky, especially compared with more polished premium tools." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7131754) NS Narsuri S. Student > "Features like unattended access, file transfer, and multi-platform support are very useful for managing systems efficiently." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7140288) SS Sathish S. Sr.System Administrator > "At times, the remote session performance can be slightly inconsistent on low-bandwidth networks." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) Chris R. Owner > "Overall, Zoho Assist has made remote support faster, easier, and more streamlined, allowing me to focus more on solving problems and less on dealing with the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692) DH Dylan H. Owner > "The UI Navigation is sometimes confusing and the remote device connection sometimes takes odd paths through the world, like if I am in the US and the target..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6613561) MM Michael M. CIO > "When work-at-home was required in 2020, we were able to quickly implement effective remote support for all users with Zoho Assist." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153432) SL Srdjan L. System administrator > "It has some bug after elevate to admin mode with resolution in Windows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736) JJ Jerry J. CFO > "Being able to jump into a remote session quickly to troubleshoot an issue or deploy software makes my day-to-day operations much smoother." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7092913) NT Nicolò T. System Administrator > "File transfer requires entering a dedicated “file transfer mode”—direct drag-and-drop from the main session window isn’t supported" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) EJ Elroy J. Managing Director > "It helps us resolve issues faster, keeps sessions organized, and doesn’t overwhelm with unnecessary complexity. If you support clients regularly, it’s a..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7087878) LO Lee O. CEO > "Attended Access Module is a bit tricky to associate a new computer to a group." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7115329) VR Verified Reviewer Owner > "Technicians can start sessions directly from a browser without heavy local installations, making it very flexible for working on the go." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130158) JD Jeremy D. IT Manager > "The inability to integrate external password management solutions such as Bitwarden, Keeper, Nordpass, Proton Pass, or LastPass." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) Mintu B. Group Data Lead > "It makes remote troubleshooting easy through features like unattended access, file transfer, and cross-platform support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7159068) NT Nicolò T. System Administrator > "The new version added too many steps just to connect to clients, significantly slowing down our workflow." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) Miki L. Owner > "Unattended access setup across multiple computers and sites was straightforward, and connections are fast and reliable even over slower networks." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178753) GS Guman S. Manager > "lack in to elevate as admin while in remote support, if remote user is standard user then cant elevate as admin" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032727) GV Guruduth V. IT Manager > "The unattended access feature is particularly useful for managing and troubleshooting devices without requiring the end user to be present." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) Roscoe H. Director of IT > "The option of technician vs unattended assistance was confusing in the beginning." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) SL Santiago L. TI analyst > "the tools it provides for monitoring infrastructure and all the extra tools it provides, as well as its ease of use and file transfer capabilities." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154788) RH Ray H. Director of IT > "I think the cost is the only thing holding me back from pulling the trigger on using the product." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7128510) PP Peter P. IT Administrator > "Setting up a remote access session is incredibly straightforward for both me and my clients, there is zero steep learning curve or confusing menus to wade..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7162472) JF Joe F. IT Supervisor > "I need to access 4 different amazon fire tablets to turn on music (mood-music) for an office setting, but this is not possible for some reason." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6819927) GV Guruduth V. IT Manager > "The platform is easy to set up, and features such as unattended access, remote troubleshooting, file transfer, and multi-platform support have significantly..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) Christopher S. Owner > "the mobile version has connectivity issues and glitches at times." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6871920) GV Guruduth V. IT Manager > "The connection quality is stable, and the security features provide confidence when accessing and managing remote devices." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) VR Verified Reviewer Owner > "I've experienced 1 bad connection issue but that was cleared up after reporting to support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7146076) OB Oliver B. Finance > "one of the standout features of Zoho Assist is its fast and stable remote connection performance." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166536) VR Verified Reviewer System Administrator > "Sometimes the connection can be a bit slow, and a few features feel limited." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7056362) MG Mario G. IT Supervisor > "This simplicity translates directly into Time Saving, as I can now complete tasks that used to take an hour in just a few minutes." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) AM Alec M. Principal Consultant > "Getting the unattended installer to a client if I am not onsite, is bit of a pain as the user at the site can not get the installer directly." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6596899) MP Mitul P. CEO > "I can send the customer a link, connect to their computer, and help them right away without making the process complicated." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7159357) EW EMMANUEL W. Chief Technology Officer > "\_Some computers when using the volume agent deployment tool of Zoho assist fail to connect even after being added to the list of computers." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6462988) MG Mario G. IT Supervisor > "I have been using this platform for several months now, and it has quickly become an essential part of my daily workflow. If you are looking for a tool that..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) JT James T. Owner > "Sometimes, there are some glitches to where certain keystrokes won't be passed. " [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001765) WW Will W. IT > "The interface is clear and well organised, making it simple to navigate between sessions, file transfers, and system tools." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) GP George P. Lead Developer > "There are not many things I did not like but I am not a fan of the per person/unit pricing model offered." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7164079) UC Ulysses C. Coding Consultant > "What I like most about Zoho Assist is its exceptional balance of simplicity and cross-platform flexibility at an incredibly competitive price point." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153238) Cesar C. Director General > "We need not to buy two different sets of licenses." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7090914) WW Will W. IT > "It has become a reliable tool for day-to-day support tasks, especially in environments where ease of access and minimal setup are key." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) DA David A. Manager > "Changing from department to department is not the fastest way to look for other computers" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047365) LCG Luis Carlos G. IT Manager > "Is a good tool to connect other branch computers, i apreciate its a excellent tool also is very light for the charge of the cpu and ram charge i wadely recomend..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7103726) AS Anders S. Systems Engineer > "Not aa big fan of how they do the technician setup with unattended access, as you can have unlimited users, but you can't have two admins." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6760709) BH Brian H. Technology Manager > "The unattended access feature is particularly valuable for managing servers and systems after hours." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7169132) AC Aaron C. Owner > "I don't really have any cons, but if there were one, it's that the company doesn't push to always be immediately verified with Windows Defender, so sometimes the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6421833) M Melih Ç. General Manager > "Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6506387) VR Verified Reviewer general practitioner > "the remote feature is not like the others app, and the cons i can make a solution to overcome" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7069942) AY Aaron Y. Director of IT > "As a director, another great feature is the ability for multiple technicians to join a support session. If a team member is having trouble fixing a particular..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769393) Zach U. CEO > "This is unnecessary for home labs and general use." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177209) NL Nikhitha L. Senior engineer > "Its remote access and support tools, including unattended access and session recording, work well for troubleshooting and assisting clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6581496) RG Robert G. Principal Engineer > "My client was out of support for 5 days while I waited for verification." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178960) MI Mark I. IT Tech > "Overall my experience with Zoho is mostly in the remote support side, I have relied on Zoho for successfully connecting remotely to clients hundreds of times." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154691) VA Viktor A. IT Support > "The lag sometimes when you are remotely login is annoying, however this could be due to network connectivity and speed which is outside if Zoho assist" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6816289) PC Philip C. CEO > "The platform offers a robust set of features for remote support, including seamless cross-platform functionality, secure connections, and an intuitive interface." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400) FP Fernando P. CEO > "Up to this point, the only potential drawback is market recognition." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7167134) KB Kathleen B. Business Development Manager > "My job involves making important deadlines on a regular basis, and this program gives me the flexibility to work a lot of hours outside regular office hours to..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6685389) JA José A. It Manager > "So far, chat responsiveness is the main issue." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177997) WW Will W. IT > "It also integrates well with other Zoho products, which helps streamline workflows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) VR Verified Reviewer President Lead Technician > "It can be somewhat difficult to determine the appropriate version to use, especially since my requirements as an IT consultant differ from those of my clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6660369) NP Nitin P. IT DESK > "The unattended access feature makes it very convenient to manage systems remotely without any hassle." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7108064) JD Jeremy D. IT Manager > "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) Roscoe H. Director of IT > "It also offers MFA which is a great option for users needing a secure remote access option." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) Glenn M. Senior Consultant > "the ZA server doesn't always recognize when a computer is offline, and 2) sometimes the session will freeze if you log out of the remote computer's user account,..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6034945) [View Reviews](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Chit B. web developer > "i am software developer and i use it frequently and its really helpful for me because when i work and not able to solve bugs i give..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7129339) SK Sim K. Admin > "It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7116234) Marco C. Pre Litigation Legal Assistant > "A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7068077) Aachal S. Innovative Product Management Specialist > "On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467) Parker W. Teacher > "It connects fast, works smoothly even on slower internet, and makes it easy to help someone troubleshoot their computer from anywhere." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7146544) Harshul S. Senior. Technical Support Specialist for Network Operations > "The mobile app works but it’s not very comfortable to control a full desktop from a phone." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787) PB Proera B. IT Engineer > "Its file transfer tool allows me to transfer huge project folders within seconds before I had to balance cloud uploads or USB drives." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6834830) AbhB Anas bin hasan B. CEO > "Compared to other products, pricing seems a little bit higher. When low connectivity or internet speed issues arise, it can't provide..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300) RS Rasheed S. System Support Administrator > "The core operation of this applications remote access allow for me to remote access any computer in the business i work in which is..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6630014) Sunita P. Experienced Cloud Engineer > "The free version has annoying popups that disturb my work flow." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721) JC John C. Graphic designer > "It’s just that it requires purchasing subscription in order to access some features, though it is working fine for me." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7083144) Harshul S. Senior. Technical Support Specialist for Network Operations > "Also the interface looks a bit old and could be cleaner." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787) VR Verified Reviewer Compliance Manager > "It’s my go-to tool for remote troubleshooting because it connects almost instantly." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7138183) Sunita P. Experienced Cloud Engineer > "Security team does not like it much because it bypasses firewall rules." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721) VR Verified Reviewer Software Developer > "The UI is very clean, and it is easy to see the important functionalities like finding the id, connecting nearby devices by cutting out..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954) VR Verified Reviewer Administrator > "It had been less than 1 month when I noticed this and sent them an email to cancle the service and refund me." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901) Parker W. Teacher > "It’s fast, straightforward, and perfect for quick fixes or helping friends and family with tech issues." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7146544) VR Verified Reviewer Software Developer > "The only minor issues that doesn't impact overall experience." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062) Harshul S. Senior. Technical Support Specialist for Network Operations > "It’s lightweight and doesn’t slow down the system like some other remote tools I used before." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787) AP ANIENTO P. Executive Operations > "Sometimes the session recording does not store the detailed timestamps." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6830681) Chit B. web developer > "it work in all devices like mac , windows , android." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7129339) RD Renico D. Senior Payroll Consultant > "I don't know if anyone else had the same problem but sometimes I would have connection problems and slow connection" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6856113) Chiara L. Law > "It is stunning how you can get access to someone else computer, being in control, and look at what they're looking." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7155631) VR Verified Reviewer OTP Interpteter > "It's sometimes challenging to chat or use since it's two people using the same PC." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7043711) AS ALFREDO S. LEAD > "I like it because I can connect from any computer to another computer directly." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7123333) Aneesh G. Game Developer > "Their tactics involve trying to access your computer and essentially taking control of it in order to steal as much information as..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035) Collins R. Technical Architect > "Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7099104) SK Sadhnaa K. Software Development Engineer > "Occasional lags is what I experience with AnyDesk when having unstable internet connectivity." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6754330) Aachal S. Innovative Product Management Specialist > "For product manager who needs to see technical things on other machines, it is very useful and handy software." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467) VR Verified Reviewer Administrator > "They refused stating that when I asked the rep to cancle it had already been too late to cancle." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901) AJ Angel J. Manager > "Any desk is very good for remote support, remote access, computer control ." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7122662) FjaA Firas jumaah ahmed A. Laser printer maintenance expert > "Meaning, if I want to go to the customer's site, I will use the car, and this is an expense, and I will have to leave the company's..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4955500) Sunita P. Experienced Cloud Engineer > "It is lightweight and does not need heavy installation on server." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721) VR Verified Reviewer Software Developer > "I sometimes felt the connection issue problems due to the firewalls." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954) Harshul S. Senior. Technical Support Specialist for Network Operations > "Overall it’s been pretty solid for remote access and quick support tasks at work." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787) AB Aaron B. IT Admin > "sometimes when a system is online but anydesk says it is offline and cant make connection" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6633674) Sunita P. Experienced Cloud Engineer > "I can transfer config files easily." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721) VR Verified Reviewer Administrator > "They don't seam to care about their customers." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901) Debbie M. Owner Director > "Very straightforward to set up and use. Because it must be actioned directly on the receiving computer, it feels very secure. While it..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7056518) Ahmed M. lawyer > "I don't understand why sometimes the connection is slow and the screen display is slow even though the internet speed is above good." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6308384) VR Verified Reviewer Software Developer > "Experience using it for remote support and presentation has been smooth." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062) Beatrice K. Financial Analyst > "I suspect it could be an internet connection problem on either end but this could be frustrating when you have an urgent project and..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4956051) BT BILLEL T. Support Engineer > "It could switch me between client PCs so quickly such that I could manage support tickets from different places much faster." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6819518) AC Alvaro C. Software Developer > "The free license is not for commercial use and only allows you to access up to 3 devices." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6284741) Junaid E. IT Manager > "It allows smooth remote access on any type of internet connection." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736) DS Dharani S. Engineer Projects > "High internet availability for accessDirect transfer of files not possibleConnectivity issues" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091671) MHA Minn Htet A. System Engineer > "The most i like feature is I can control and monitor with my Phone and I don't need to install to use this software." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6489258) VR Verified Reviewer Administrator > "They have terrible customer service." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901) VD Virendra D. Warehouse Executive > "With its unattended access feature, you can take remote access anytime without needing the end user present at the desk." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6689762) DC Divaldo C. CEO > "I noticed a failure in remote access on Mac devices, I couldn't get control over the machine." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4945490) AbhB Anas bin hasan B. CEO > "This software has widespread use around the world, due to its astonishing remote access and sharing facility." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300) AC Andres C. Translator > "In the same way, and perhaps due to external factors such as the network connection, the distance, things that are out of the control of..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3755619) MMJ Medina- Maldonado J. Graphic designer > "I love using it so much for computer control ,and I can always recommend it to my colleagues and friends." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7135400) Mohammad A. arma > "The whiteboard is unnecessaryScreen sharing is slow motion (either from the internet or the software needs to be updated)" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4955864) MMJ Medina- Maldonado J. Graphic designer > "I like using it for computer control . " [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7135400) RK Robyn K. Attorney > "I hate that you can’t mirror your multiple desktops on two screens." [See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912) VR Verified Reviewer DMV clerk > "I love the ability that it provides to be able to work remote but also not having the fear of my software being at risk of security..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6847808) RK Robyn K. Attorney > "I don’t know if they have poor record keeping or what the issue is, but it’s unreliable and I have demanded a refund." [See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912) MMJ Medina- Maldonado J. Graphic designer > "It makes remote support easier." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7135400) MR Mahfujur R. P.A to The Deputy Director General Programe > "AnyDesk has limited customization options compared to other remote access software, which can make it difficult to tailor the software..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4694799) VR Verified Reviewer Post sales > "We can rapidly and effectively access and deal with the PCs on our work organization, whether they work in a Windows, macOS, or Linux..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4945617) AG Ashfaq G. Business Development Manager > "Sometimes real-time issues and delays in connecting with the host some time." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091306) VR Verified Reviewer IT Recruiter > "Its speed and intuitive interface made remote access effortless, fostering seamless collaboration across devices. Despite minor..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6303194) AA Akinsanmi A. Quality manager > "File transfer was quite slow and it took ages to move files" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5095290) DG Dario G. Customer Advisor > "Anydesk is the best alternative to team viewer, it’s cheaper and it’s optimized almost to perfection." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7029275) VR Verified Reviewer Clinical app > "Does not have as many features as some of its competitors, such as TeamViewer." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4988431) Ankit P. Designer > "AnyDesk also provides security features like encryption, authentication, and access controls to protect my remote desktop sessions..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5090654) IS Ivy S. Network Engineer > "It isn't clear to normal users how it works right off the bat to secure a system with a password." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6119769) Junaid E. IT Manager > "Interface is straightforward and file transfer works reliably." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736) Gustavo P. Infrastructure and Network Administrator > "The small letters in the contract agreement states that if you cancel the service you need to do it 90 days befor the software expire,..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3709846) Junaid E. IT Manager > "Overall, AnyDesk is reliable and efficient remote access tool that is great for both personal and professional use." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736) MH Matt H. Self-employed > "So I searched for an alternative for Desktop and Mobile Remote Support as I do a few times. And let me tell you: That wasn't easy!" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4953865) MR Marek R. Java Developer > "Security is first class; we can rest easy knowing that vital data is safe because all connections are encrypted." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180) HM Henry M. Sócio > "It can be vulnerable to the computer if you install an application that appears to be Anydesk only altered and harming your computer's..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809374) AkG Ajay kumar G. Full Stack Developer > "These are the main reasons for using AnyDesk and compare to other Screen monitoring tool t's really very well and you can able to..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6113625) LD Lana D. Support > "If you don't zoom to full screen, it is difficult to see" [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6144534) MR Marek R. Java Developer > "A big change occurred when we realized that we could direct the screen to show exactly what we wanted." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180) Ankit P. Designer > "The company should ban such accounts and monitor its authentic use." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5090654) NB Nuvvula B. product speciallist > "at the time of meetings it will help me a lot by accessing on my mobile and also in the screen sharing while explaining the topic to my..." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4939186) RAS Rachelle Anne S. RCS > "It is sometimes challenging to use it on mobile phones." [See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6309110) [View Reviews](https://www.capterra.com/p/149595/AnyDesk/reviews/) ## User interface 4.72 (1,446) No images or videos provided by vendor ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Zoho Assist Top features 33/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance Management - CRM - Customizable Branding - Customizable Reports - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Two-Way Audio & Video - Unattended Access - User Management - Video Conferencing - Video Support - Workflow Management [See all features](https://www.capterra.com/p/112011/Zoho-Assist/#features) AnyDesk 23/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance Management - CRM - Customizable Branding - Customizable Reports - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Two-Way Audio & Video - Unattended Access - User Management - Video Conferencing - Video Support - Workflow Management [See all features](https://www.capterra.com/p/149595/AnyDesk/#features) ### Recognition Zoho Assist is recognized as a top-rated tool in 4 Capterra Shortlist reports AnyDesk is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Zoho Assist Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos AnyDesk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoho Assist - By Zoho - Located in United States - Founded in 1996 AnyDesk - By AnyDesk Software - Located in Germany - Founded in 2014 ## Popular Comparisons [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) ₹480/month Price $24.9/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) €22.9/month Price $24.9/month 4.5 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/149595-194565/AnyDesk-vs-TeamViewer) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) ₹480/month Price $8.75/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-135003/Zoho-Assist-vs-Slack) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) €22.9/month Price $8.75/month 4.5 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-149595/Slack-vs-AnyDesk) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) ₹480/month Price $199/year 4.6 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/112011-177094/Zoho-Assist-vs-Supremo-Remote-Desktop) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) €22.9/month Price $199/year 4.5 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/149595-177094/AnyDesk-vs-Supremo-Remote-Desktop) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) ₹480/month Price $34.9/month 4.6 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-146892/Zoho-Assist-vs-ISL-Light) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) €22.9/month Price $34.9/month 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146892-149595/ISL-Light-vs-AnyDesk) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) ₹480/month Price $67/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-141792/Zoho-Assist-vs-Pulseway) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/)[4.59 (2,010)](https://www.capterra.com/p/86962/Bomgar/reviews/) €22.9/month Price $1995/month 4.5 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/86962-149595/Bomgar-vs-AnyDesk) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) ₹480/month Price $30/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-147830/Zoho-Assist-vs-ScreenConnect) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/) vs [Iperius Remote](https://www.capterra.com/p/219280/Iperius-Remote/)[4.25 (228)](https://www.capterra.com/p/219280/Iperius-Remote/reviews/) €22.9/month Price €8.39/month 4.5 Features 4.2 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/149595-219280/AnyDesk-vs-Iperius-Remote)