---
title: "Compare Zoho Assist vs AnyDesk 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Zoho Assist and AnyDesk based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/112011-149595/Zoho-Assist-vs-AnyDesk"
page_type: "comparison"
language: "en"
---

# Zoho Assist vs AnyDesk Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho AssistAnyDesk2/4 selected

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

[## Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Starting Price

₹480.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [1,491 reviews](#user-reviews)

Positive

1,447

Neutral

33

Negative

11

[## AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

Starting Price

€22.90/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.2

Reviews Sentiment

Based on [1,798 reviews](#user-reviews)

Positive

1,691

Neutral

78

Negative

29

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### Freshdesk

4.5 (3,481)

* * *

Starting Price

$19.00

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,487 reviews from remote support software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Missing features

Feature ratings

Single Sign On

NA

Remote Access/Control

4.8

Multi-Channel Communication

4.1

SSL Security

4.7

Server Monitoring

4.9

\--%Fit

Missing features

Feature ratings

Single Sign On

4.7

Remote Access/Control

4.8

Multi-Channel Communication

NA

SSL Security

NA

Server Monitoring

NA

User satisfaction

User satisfaction

4.7

User reviews[1,491](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.6

User satisfaction

4.6

User reviews[1,798](https://www.capterra.com/p/149595/AnyDesk/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.2

Price starts from

Price starts from

₹480Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

€22.90Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Outsourced IT & MSP Support, IT Support, Customer Help Desks.

Best for

Remote Desktop, Remote Support, Screen Sharing and Web Presentation

## User reviews

Pros & cons

JL

Junichi L.

IT Support

> "The platform offers useful features such as unattended access, file transfer, remote reboot, and multi-monitor support, helping IT teams resolve issues..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7180165)

SS

Sathish S.

Sr.System Administrator

> "Additionally, some advanced features feel limited compared to other remote support tools, and occasional session disconnects can interrupt ongoing work."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908)

JL

Junichi L.

IT Support

> "Features such as unattended access, file transfer, multi-monitor support, session recording, and reboot/reconnect make remote support efficient and..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7180165)

PW

Paul W.

Operations Director

> "Occasional browser issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130725)

Jason S.

EVP - IT

> "It solved several issues for my organization with regards to ongoing remote access and one-time remote support, along with machine compliance and..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153306)

MA

Mohhamad A.

CEO

> "Some advanced features are only available in higher pricing plans, which might not be ideal for small teams or individual users."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309)

OB

Oliver B.

Finance

> "The platform provides a reliable and efficient way to deliver remote support, with stable connections and an easy-to-use interface that simplifies..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166536)

Steven C.

Installation Tech

> "Users frequently mention lag, dropped sessions, or unstable connections, especially on weaker networks or across regions."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7145196)

UC

Ulysses C.

Coding Consultant

> "For IT professionals, MSPs, or helpdesk teams, it strips away the bloated installation processes of legacy remote-support software, making on-demand..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153238)

RG

Raul G.

CEO

> "I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7099110)

VR

Verified Reviewer

Owner

> "It allows me to quickly connect to client machines, troubleshoot issues, and resolve problems without needing to be on-site, which saves both time and..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066)

BH

Brian H.

Technology Manager

> "Occasionally, connection stability can be inconsistent on slower networks, which can be frustrating during active support sessions."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7169132)

FP

Fernando P.

CEO

> "Zoho Assist provides a highly cost-effective, reliable, and user-friendly remote support solution that perfectly aligns with our project-based workflow..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7167134)

Joel H.

Director

> "I have also come across small bugs or interface quirks that feel a little clunky, especially compared with more polished premium tools."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7131754)

VR

Verified Reviewer

CEO

> "It so sophisticated and tailored to business need that u feel like u lost so many productive hours figuring out and it so easy just like abc made by..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7182371)

SS

Sathish S.

Sr.System Administrator

> "At times, the remote session performance can be slightly inconsistent on low-bandwidth networks."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908)

HK

Hosam K.

Owner

> "The setup was straightforward, and the custom domain and branding options allowed us to create a professional support experience for our clients."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7161391)

JM

Joe M.

Owner

> "I believe the most difficult challenge was the ability to transfer files between the two computers. "

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7185633)

MS

Manju S.

Finance Manager

> "Security features such as encrypted sessions and role-based access controls gave confidence when handling client devices."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166106)

DH

Dylan H.

Owner

> "The UI Navigation is sometimes confusing and the remote device connection sometimes takes odd paths through the world, like if I am in the US and the..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6613561)

MA

Mohhamad A.

CEO

> "It simplifies troubleshooting and saves a lot of time compared to traditional support methods. Despite a few minor limitations, it remains a strong..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309)

Carlos R.

CEO

> "The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882)

NS

Narsuri S.

Student

> "Features like unattended access, file transfer, and multi-platform support are very useful for managing systems efficiently."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7140288)

NT

Nicolò T.

System Administrator

> "File transfer requires entering a dedicated “file transfer mode”—direct drag-and-drop from the main session window isn’t supported"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954)

Chris R.

Owner

> "Overall, Zoho Assist has made remote support faster, easier, and more streamlined, allowing me to focus more on solving problems and less on dealing..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692)

LO

Lee O.

CEO

> "Attended Access Module is a bit tricky to associate a new computer to a group."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7115329)

MM

Michael M.

CIO

> "When work-at-home was required in 2020, we were able to quickly implement effective remote support for all users with Zoho Assist."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153432)

JD

Jeremy D.

IT Manager

> "The inability to integrate external password management solutions such as Bitwarden, Keeper, Nordpass, Proton Pass, or LastPass."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496)

VR

Verified Reviewer

Owner

> "Technicians can start sessions directly from a browser without heavy local installations, making it very flexible for working on the go."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130158)

PH

Paul H.

Sr. Network Engineer

> "It can be very wonky when attaching to a system that has multiple monitors and then navigating to all the screens depending on what you do on that..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964)

Mintu B.

Group Data Lead

> "It makes remote troubleshooting easy through features like unattended access, file transfer, and cross-platform support."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7159068)

MC

Matt C.

CEO

> "License seat is automatically wasted by super admin by default."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7187941)

Miki L.

Owner

> "Unattended access setup across multiple computers and sites was straightforward, and connections are fast and reliable even over slower networks."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178753)

NT

Nicolò T.

System Administrator

> "The new version added too many steps just to connect to clients, significantly slowing down our workflow."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954)

GV

Guruduth V.

IT Manager

> "The unattended access feature is particularly useful for managing and troubleshooting devices without requiring the end user to be present."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075)

GS

Guman S.

Manager

> "lack in to elevate as admin while in remote support, if remote user is standard user then cant elevate as admin"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032727)

SL

Santiago L.

TI analyst

> "the tools it provides for monitoring infrastructure and all the extra tools it provides, as well as its ease of use and file transfer capabilities."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154788)

ZD

Zach D.

IT Admin

> "I didn't want a ton of support as the products that offer that tend to be much more expensive for the same functions."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7185627)

PP

Peter P.

IT Administrator

> "Setting up a remote access session is incredibly straightforward for both me and my clients, there is zero steep learning curve or confusing menus to..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7162472)

Roscoe H.

Director of IT

> "The option of technician vs unattended assistance was confusing in the beginning."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818)

GV

Guruduth V.

IT Manager

> "The platform is easy to set up, and features such as unattended access, remote troubleshooting, file transfer, and multi-platform support have..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075)

RH

Ray H.

Director of IT

> "I think the cost is the only thing holding me back from pulling the trigger on using the product."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7128510)

GV

Guruduth V.

IT Manager

> "The connection quality is stable, and the security features provide confidence when accessing and managing remote devices."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075)

JF

Joe F.

IT Supervisor

> "I need to access 4 different amazon fire tablets to turn on music (mood-music) for an office setting, but this is not possible for some reason."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6819927)

OB

Oliver B.

Finance

> "one of the standout features of Zoho Assist is its fast and stable remote connection performance."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166536)

VR

Verified Reviewer

Owner

> "I've experienced 1 bad connection issue but that was cleared up after reporting to support."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7146076)

JL

Junichi L.

IT Support

> "It allows IT support teams to troubleshoot user devices quickly without requiring complex configuration."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7180165)

SL

Srdjan L.

System administrator

> "It has some bug after elevate to admin mode with resolution in Windows."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736)

MP

Mitul P.

CEO

> "I can send the customer a link, connect to their computer, and help them right away without making the process complicated."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7159357)

VR

Verified Reviewer

System Administrator

> "Sometimes the connection can be a bit slow, and a few features feel limited."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7056362)

WW

Will W.

IT

> "The interface is clear and well organised, making it simple to navigate between sessions, file transfers, and system tools."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000)

AM

Alec M.

Principal Consultant

> "Getting the unattended installer to a client if I am not onsite, is bit of a pain as the user at the site can not get the installer directly."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6596899)

Carlos R.

CEO

> "I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882)

GP

George P.

Lead Developer

> "There are not many things I did not like but I am not a fan of the per person/unit pricing model offered."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7164079)

UC

Ulysses C.

Coding Consultant

> "What I like most about Zoho Assist is its exceptional balance of simplicity and cross-platform flexibility at an incredibly competitive price point."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153238)

DA

David A.

Manager

> "Changing from department to department is not the fastest way to look for other computers"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047365)

WW

Will W.

IT

> "It has become a reliable tool for day-to-day support tasks, especially in environments where ease of access and minimal setup are key."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000)

AS

Anders S.

Systems Engineer

> "Not aa big fan of how they do the technician setup with unattended access, as you can have unlimited users, but you can't have two admins."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6760709)

BH

Brian H.

Technology Manager

> "The unattended access feature is particularly valuable for managing servers and systems after hours."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7169132)

VR

Verified Reviewer

general practitioner

> "the remote feature is not like the others app, and the cons i can make a solution to overcome"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7069942)

M

Melih Ç.

General Manager

> "Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6506387)

Zach U.

CEO

> "This is unnecessary for home labs and general use."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177209)

AY

Aaron Y.

Director of IT

> "As a director, another great feature is the ability for multiple technicians to join a support session. If a team member is having trouble fixing a..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769393)

RG

Robert G.

Principal Engineer

> "My client was out of support for 5 days while I waited for verification."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178960)

NL

Nikhitha L.

Senior engineer

> "Its remote access and support tools, including unattended access and session recording, work well for troubleshooting and assisting clients."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6581496)

VA

Viktor A.

IT Support

> "The lag sometimes when you are remotely login is annoying, however this could be due to network connectivity and speed which is outside if Zoho assist"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6816289)

MI

Mark I.

IT Tech

> "Overall my experience with Zoho is mostly in the remote support side, I have relied on Zoho for successfully connecting remotely to clients hundreds of..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154691)

FP

Fernando P.

CEO

> "Up to this point, the only potential drawback is market recognition."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7167134)

PC

Philip C.

CEO

> "The platform offers a robust set of features for remote support, including seamless cross-platform functionality, secure connections, and an intuitive..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400)

JA

José A.

It Manager

> "So far, chat responsiveness is the main issue."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177997)

KB

Kathleen B.

Business Development Manager

> "My job involves making important deadlines on a regular basis, and this program gives me the flexibility to work a lot of hours outside regular office..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6685389)

VR

Verified Reviewer

President Lead Technician

> "It can be somewhat difficult to determine the appropriate version to use, especially since my requirements as an IT consultant differ from those of my..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6660369)

WW

Will W.

IT

> "It also integrates well with other Zoho products, which helps streamline workflows."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000)

JD

Jeremy D.

IT Manager

> "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496)

Roscoe H.

Director of IT

> "It also offers MFA which is a great option for users needing a secure remote access option."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818)

Glenn M.

Senior Consultant

> "the ZA server doesn't always recognize when a computer is offline, and 2) sometimes the session will freeze if you log out of the remote computer's..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6034945)

VR

Verified Reviewer

HRIS

> "Zoho Assist allows me to connect to multiple computers simultaneously."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7155180)

CD

Craig D.

President

> "I have 4 monitors and I dislike that I am unable to move the remote session screen to the monitor of my choosing. When I have multiple remote..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6038350)

PB

Philip B.

None

> "Zoho Assist offers great value for IT teams and MSPs looking for a reliable, secure remote support solution without enterprise-level pricing."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748)

AW

Andrea W.

President

> "a bit expensive for what I need; client's screen lags and I am often needing to reconnect because client screen freezes"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6695579)

VR

Verified Reviewer

Owner

> "The interface is straightforward, and the ability to start sessions quickly makes it easy to deliver responsive support."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066)

Joel H.

Director

> "I have also come across small bugs or interface quirks that feel a little clunky, especially compared with more polished premium tools."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7131754)

GV

Guruduth V.

IT Manager

> "The interface is straightforward, making it easy for both technicians and users to navigate."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075)

RJ

Rob J.

System Admin

> "sometimes the interface seems a bit confusing but still manageable."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6655009)

VR

Verified Reviewer

Security Engineer

> "It has an uncomplicated user friendly web interface and has so many features that you'll never need to touch a users device ever again!"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093764)

SL

Sylvain L.

Computer Tech.

> "Compare to other, the main page is not very intuitive."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6421367)

KF

Ken F.

Director, Internal IT

> "Zoho assist is my first line application for support, full featured and intuitive."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769811)

KM

Kranthikiran M.

RA

> "the user interface can be confusing or difficult to navigate for first-time users."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___4658783)

WW

Will W.

IT

> "It also integrates well with other Zoho products, which helps streamline workflows."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000)

KT

Kareem T.

VP

> "We do not use any of the available integrated apps"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___2812336)

Norbert M.

Software Engineer

> "Zoho Assist has overall been a fantastic service and we look forward to further integrating the service with our API."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7117829)

Zach U.

CEO

> "This is unnecessary for home labs and general use."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177209)

LR

Luc R.

Support analyst

> "Good integration with Zendesk."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6622269)

MA

Maria A.

CEO

> "At first was difficult to understand how it worked."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6701269)

LR

Luc R.

Support analyst

> "Generally pleased because of Zendesk integration and ease of use."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6622269)

BM

Bill M.

Client Support and Training

> "I haven't found anything in using Zoho that is difficult or frustrating"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___4922805)

DD

Debasish D.

Assistant Project Lead

> "It has made my daily work more easier than before by being available 24x7."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7134061)

NA

Nausheen A.

Events & Experiential Marketing Manager

> "Its been a little difficult & not very user friendly."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___3941202)

SL

Santiago L.

TI analyst

> "Furthermore, the tools it offers make daily operations much easier."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154788)

ZD

Zach D.

IT Admin

> "I didn't want a ton of support as the products that offer that tend to be much more expensive for the same functions."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7185627)

BL

Berker L.

Contruction

> "So smart to use for beginners."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7149223)

Roscoe H.

Director of IT

> "The option of technician vs unattended assistance was confusing in the beginning."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818)

LP

Lindsay P.

Consultant

> "I found it to be really simple for the end user as well."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7182875)

SL

Srdjan L.

System administrator

> "It has some bug after elevate to admin mode with resolution in Windows."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736)

WW

Will W.

IT

> "It has become a reliable tool for day-to-day support tasks, especially in environments where ease of access and minimal setup are key."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000)

JD

Jeremy D.

IT Manager

> "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496)

[View Reviews](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Chit B.

web developer

> "i am software developer and i use it frequently and its really helpful for me because when i work and not able to solve bugs i..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7129339)

SK

Sim K.

Admin

> "It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7116234)

Marco C.

Pre Litigation Legal Assistant

> "A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7068077)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "The mobile app works but it’s not very comfortable to control a full desktop from a phone."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787)

Parker W.

Teacher

> "It connects fast, works smoothly even on slower internet, and makes it easy to help someone troubleshoot their computer from..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7146544)

AbhB

Anas bin hasan B.

CEO

> "Compared to other products, pricing seems a little bit higher. When low connectivity or internet speed issues arise, it can't..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300)

PB

Proera B.

IT Engineer

> "Its file transfer tool allows me to transfer huge project folders within seconds before I had to balance cloud uploads or USB..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6834830)

Aachal S.

Innovative Product Management Specialist

> "On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467)

RS

Rasheed S.

System Support Administrator

> "The core operation of this applications remote access allow for me to remote access any computer in the business i work in which..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6630014)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Also the interface looks a bit old and could be cleaner."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787)

VR

Verified Reviewer

Compliance Manager

> "It’s my go-to tool for remote troubleshooting because it connects almost instantly."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7138183)

Sunita P.

Experienced Cloud Engineer

> "The free version has annoying popups that disturb my work flow."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

VR

Verified Reviewer

Software Developer

> "The UI is very clean, and it is easy to see the important functionalities like finding the id, connecting nearby devices by..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954)

VR

Verified Reviewer

Administrator

> "It had been less than 1 month when I noticed this and sent them an email to cancle the service and refund me."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

Parker W.

Teacher

> "It’s fast, straightforward, and perfect for quick fixes or helping friends and family with tech issues."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7146544)

AP

ANIENTO P.

Executive Operations

> "Sometimes the session recording does not store the detailed timestamps."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6830681)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "It’s lightweight and doesn’t slow down the system like some other remote tools I used before."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787)

Sunita P.

Experienced Cloud Engineer

> "Security team does not like it much because it bypasses firewall rules."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

Chit B.

web developer

> "it work in all devices like mac , windows , android."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7129339)

VR

Verified Reviewer

OTP Interpteter

> "It's sometimes challenging to chat or use since it's two people using the same PC."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7043711)

Chiara L.

Law

> "It is stunning how you can get access to someone else computer, being in control, and look at what they're looking."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7155631)

Aneesh G.

Game Developer

> "Their tactics involve trying to access your computer and essentially taking control of it in order to steal as much information as..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035)

AS

ALFREDO S.

LEAD

> "I like it because I can connect from any computer to another computer directly."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7123333)

SK

Sadhnaa K.

Software Development Engineer

> "Occasional lags is what I experience with AnyDesk when having unstable internet connectivity."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6754330)

AJ

Angel J.

Manager

> "Any desk is very good for remote support, remote access, computer control ."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7122662)

VR

Verified Reviewer

Administrator

> "They refused stating that when I asked the rep to cancle it had already been too late to cancle."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Overall it’s been pretty solid for remote access and quick support tasks at work."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787)

VR

Verified Reviewer

Software Developer

> "I sometimes felt the connection issue problems due to the firewalls."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954)

Debbie M.

Owner Director

> "Very straightforward to set up and use. Because it must be actioned directly on the receiving computer, it feels very secure...."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7056518)

VR

Verified Reviewer

Software Developer

> "The only minor issues that doesn't impact overall experience."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062)

JC

John C.

Graphic designer

> "It’s just that it requires purchasing subscription in order to access some features, though it is working fine for me."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7083144)

AB

Aaron B.

IT Admin

> "sometimes when a system is online but anydesk says it is offline and cant make connection"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6633674)

BT

BILLEL T.

Support Engineer

> "It could switch me between client PCs so quickly such that I could manage support tickets from different places much faster."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6819518)

RD

Renico D.

Senior Payroll Consultant

> "I don't know if anyone else had the same problem but sometimes I would have connection problems and slow connection"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6856113)

VD

Virendra D.

Warehouse Executive

> "With its unattended access feature, you can take remote access anytime without needing the end user present at the desk."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6689762)

VR

Verified Reviewer

Administrator

> "They don't seam to care about their customers."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

AbhB

Anas bin hasan B.

CEO

> "This software has widespread use around the world, due to its astonishing remote access and sharing facility."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300)

Ahmed M.

lawyer

> "I don't understand why sometimes the connection is slow and the screen display is slow even though the internet speed is above..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6308384)

MMJ

Medina- Maldonado J.

Graphic designer

> "I love using it so much for computer control ,and I can always recommend it to my colleagues and friends."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7135400)

AC

Alvaro C.

Software Developer

> "The free license is not for commercial use and only allows you to access up to 3 devices."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6284741)

MMJ

Medina- Maldonado J.

Graphic designer

> "I like using it for computer control . "

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7135400)

DS

Dharani S.

Engineer Projects

> "High internet availability for accessDirect transfer of files not possibleConnectivity issues"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091671)

VR

Verified Reviewer

DMV clerk

> "I love the ability that it provides to be able to work remote but also not having the fear of my software being at risk of..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6847808)

VR

Verified Reviewer

Administrator

> "They have terrible customer service."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

MMJ

Medina- Maldonado J.

Graphic designer

> "It makes remote support easier."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7135400)

RK

Robyn K.

Attorney

> "I hate that you can’t mirror your multiple desktops on two screens."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912)

VR

Verified Reviewer

IT Recruiter

> "Its speed and intuitive interface made remote access effortless, fostering seamless collaboration across devices. Despite minor..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6303194)

RK

Robyn K.

Attorney

> "I don’t know if they have poor record keeping or what the issue is, but it’s unreliable and I have demanded a refund."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912)

DG

Dario G.

Customer Advisor

> "Anydesk is the best alternative to team viewer, it’s cheaper and it’s optimized almost to perfection."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7029275)

MR

Mahfujur R.

P.A to The Deputy Director General Programe

> "AnyDesk has limited customization options compared to other remote access software, which can make it difficult to tailor the..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4694799)

Collins R.

Technical Architect

> "Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7099104)

AG

Ashfaq G.

Business Development Manager

> "Sometimes real-time issues and delays in connecting with the host some time."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091306)

Ankit P.

Designer

> "AnyDesk also provides security features like encryption, authentication, and access controls to protect my remote desktop..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5090654)

AA

Akinsanmi A.

Quality manager

> "File transfer was quite slow and it took ages to move files"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5095290)

Aachal S.

Innovative Product Management Specialist

> "For product manager who needs to see technical things on other machines, it is very useful and handy software."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467)

IS

Ivy S.

Network Engineer

> "It isn't clear to normal users how it works right off the bat to secure a system with a password."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6119769)

Sunita P.

Experienced Cloud Engineer

> "It is lightweight and does not need heavy installation on server."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

FjaA

Firas jumaah ahmed A.

Laser printer maintenance expert

> "Meaning, if I want to go to the customer's site, I will use the car, and this is an expense, and I will have to leave the..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4955500)

Sunita P.

Experienced Cloud Engineer

> "I can transfer config files easily."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

HM

Henry M.

Sócio

> "It can be vulnerable to the computer if you install an application that appears to be Anydesk only altered and harming your..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809374)

VR

Verified Reviewer

Software Developer

> "Experience using it for remote support and presentation has been smooth."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062)

LD

Lana D.

Support

> "If you don't zoom to full screen, it is difficult to see"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6144534)

Junaid E.

IT Manager

> "It allows smooth remote access on any type of internet connection."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736)

Ankit P.

Designer

> "The company should ban such accounts and monitor its authentic use."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5090654)

MR

Marek R.

Java Developer

> "Security is first class; we can rest easy knowing that vital data is safe because all connections are encrypted."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

RAS

Rachelle Anne S.

RCS

> "It is sometimes challenging to use it on mobile phones."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6309110)

AkG

Ajay kumar G.

Full Stack Developer

> "These are the main reasons for using AnyDesk and compare to other Screen monitoring tool t's really very well and you can able to..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6113625)

SA

Stephanie A.

Marketing Manager

> "Sometimes the application hangs awaiting for connection."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6001933)

MR

Marek R.

Java Developer

> "A big change occurred when we realized that we could direct the screen to show exactly what we wanted."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

AkG

Ajay kumar G.

Full Stack Developer

> "Some times I can't able to access some permissions."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6113625)

Aneesh G.

Game Developer

> "The simplicity of use and the fact that even a non-techie can connect their device to another user's PC remotely by simply sharing..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035)

Muhammad Aamer K.

Ful Stack Developer

> "yes i know that sometimes there is a bad signals but still it needs to be optimized more"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091190)

VR

Verified Reviewer

Software Developer

> "Other than that, it's a good application and saves a lot of time for system support and others who rely on them."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954)

MB

Melissa B.

designer

> "Miserable, I still do not have my refund from Etsy after an hour on the phone using this product."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6184006)

SK

Sadhnaa K.

Software Development Engineer

> "It's simple to transfer files with AnyDesk between devices securely."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6754330)

NA

Nasim A.

Advisor

> "Least like things about anydesk is once we connect to remote system it shows screen size very small and there is no option to make..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4087420)

MR

Marek R.

Java Developer

> "The efficiency of our technical support process has increased considerably since we installed AnyDesk."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

Lena J B.

Program Coordinator

> "I also dislike the fact that you cannot record what is happening on the screen and replay it afterwards if you cannot remember a..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809351)

AJ

Angel J.

Manager

> "I like it because it is very easy to use."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7122662)

Abhik B.

Student

> "One of the issues I observed for Linux users is that the repository sometime does not work or it's security key expire."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3882106)

MG

Mustafa G.

archiving officer

> "Its fast and smooth performance, combined with its user-friendly interface and customizable settings, make it an excellent choice..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4660988)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Also the interface looks a bit old and could be cleaner."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7131787)

CS

Catalin S.

IT Consultant

> "Good interface, not perfect but functional."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6193221)

RJM

Rick Jones M.

Freelancer

> "It's very bad to type something on the user's screen when the Internet connection is bad. Although the software has a very..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___2984315)

SS

Surjeet S.

Software Engineer

> "Most likable thing about anydesk is it has a simple and intuitive user interface that is easy to navigate even for beginners."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4675474)

Jahir J.

Supply Chain Coordinator

> "The interface looks unfriendly"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3213742)

VR

Verified Reviewer

Data Annotator

> "It is a user-friendly software with a stright forward interface."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6115270)

MH

Matt H.

Self-employed

> "So I searched for an alternative for Desktop and Mobile Remote Support as I do a few times. And let me tell you: That wasn't easy!"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4953865)

VR

Verified Reviewer

Post sales

> "We can rapidly and effectively access and deal with the PCs on our work organization, whether they work in a Windows, macOS, or..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4945617)

Tiffany L.

Founder

> "I do not like that it was easy enough to be used to act as a fake company."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4981121)

Anvyl F.

Guest Services

> "It offers multiple options and tools integrated into a nice, very easy to use interface."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3179224)

KB

Katie B.

Brand Manager

> "It also makes everything tiny so it is difficult to actually work on it."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3610833)

AJ

Angel J.

Manager

> "I like it because it is very easy to use."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7122662)

JB

Jean B.

Training specialist

> "It is not very intuitive"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4225984)

YK

Yurii K.

Technical Support Specialist

> "It's very easy to setup and use, that even end users without any prior knowledge were able to run it"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7123272)

AS

Akash S.

Network Security Engineer

> "Anydesk's Support isn't that great, and the responses are very late."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4555616)

AbhB

Anas bin hasan B.

CEO

> "It's easy to use."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300)

VR

Verified Reviewer

Consultant

> "Overall, I can't see any major flaws in AnyDesk, although I must say that I am not using it for professional use. If you plan to..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___2756305)

[View Reviews](https://www.capterra.com/p/149595/AnyDesk/reviews/)

## User interface

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)

4.72 (1,491)

No images or videos  
provided by vendor

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Zoho Assist

Top features

29/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance
-   Compliance Management
-   CRM
-   Cross-Platform
-   Customizable Branding
-   Customizable Reports
-   Data Encryption
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Mobile Device Access
-   Multi-Channel Communication
-   Multi-Monitor Support
-   Multi-platform support
-   Multiple User Accounts
-   Multi - Session Handling
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Reboot
-   Remote Update/Installation
-   Reporting
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication

[See all features](https://www.capterra.com/p/112011/Zoho-Assist/#features)

AnyDesk

22/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance
-   Compliance Management
-   CRM
-   Cross-Platform
-   Customizable Branding
-   Customizable Reports
-   Data Encryption
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Mobile Device Access
-   Multi-Channel Communication
-   Multi-Monitor Support
-   Multi-platform support
-   Multiple User Accounts
-   Multi - Session Handling
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Reboot
-   Remote Update/Installation
-   Reporting
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication

[See all features](https://www.capterra.com/p/149595/AnyDesk/#features)

### Recognition

Zoho Assist is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value Remote Support Software (2026) 

AnyDesk is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Zoho Assist

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AnyDesk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho Assist

-   By Zoho
-   Located in United States
-   Founded in 1996

AnyDesk

-   By AnyDesk Software
-   Located in Germany
-   Founded in 2014

## Popular Comparisons

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

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vs

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Features

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4.7

Ease of Use

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[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

vs

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€22.9/month

Price

$29.5/year

4.5

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/149595-173304/AnyDesk-vs-RemotePC)

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

vs

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₹480/month

Price

$199/year

4.6

Features

4.5

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/112011-177094/Zoho-Assist-vs-Supremo-Remote-Desktop)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

vs

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (589)](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

€22.9/month

Price

$35/month

4.5

Features

4.8

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/149595-193062/AnyDesk-vs-GoToMyPC)

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

vs

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₹480/month

Price

$34.9/month

4.6

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/112011-146892/Zoho-Assist-vs-ISL-Light)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

vs

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€22.9/month

Price

$199/year

4.5

Features

4.5

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/149595-177094/AnyDesk-vs-Supremo-Remote-Desktop)

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

vs

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₹480/month

Price

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4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/112011-147830/Zoho-Assist-vs-ScreenConnect)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

vs

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€22.9/month

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4.5

Features

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4.7

Ease of Use

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[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

vs

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₹480/month

Price

$19/month

4.6

Features

4.3

4.7

Ease of Use

4.5

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