# Compare Zoho Assist vs Domotz 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoho Assist and Domotz based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/112011-149665/Zoho-Assist-vs-Domotz-PRO

---

# Zoho Assist vs Domotz Features and Cost Comparison

Last updated April 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho AssistDomotz2/4 selected

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,375)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

[Domotz](https://www.capterra.com/p/149665/Domotz-PRO/)[4.9 (125)](https://www.capterra.com/p/149665/Domotz-PRO/reviews/)

[## Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,375)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Starting Price

₹480.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [1,375 reviews](#user-reviews)

Positive

1,334

Neutral

32

Negative

9

[## Domotz](https://www.capterra.com/p/149665/Domotz-PRO/)[4.9 (125)](https://www.capterra.com/p/149665/Domotz-PRO/reviews/)

Starting Price

$1.50/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [125 reviews](#user-reviews)

Positive

124

Neutral

1

Negative

0

## Summary

* * *

Features in Managed Service Providers (MSP) Software

18 / 44

Only Zoho Assist

-   Active Directory Integration
-   Billing & Invoicing
-   Help Desk Management

Best performer

22 / 44

Only Domotz

-   Activity Tracking
-   Audit Trail
-   Configuration Management

User satisfaction

User satisfaction

4.7

User reviews[1,375](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.6

User satisfaction

4.9

User reviews[125](https://www.capterra.com/p/149665/Domotz-PRO/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

₹480Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$1.50Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Outsourced IT & MSP Support, IT Support, Customer Help Desks.

Best for

This product is designed for professionals who manage and support networks, including MSPs, IT professionals, system integrators, AV integrators, and security focused teams.

## User reviews

Pros & cons

Carlos R.

CEO

> "I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882)

RG

Raul G.

CEO

> "I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7099110)

AY

Aaron Y.

Director of IT

> "As a director, another great feature is the ability for multiple technicians to join a support session. If a team member is having trouble fixing a particular..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769393)

Carlos R.

CEO

> "The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand licensing and..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882)

PB

Philip B.

None

> "Zoho Assist offers great value for IT teams and MSPs looking for a reliable, secure remote support solution without enterprise-level pricing."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748)

NT

Nicolò T.

System Administrator

> "File transfer requires entering a dedicated “file transfer mode”—direct drag-and-drop from the main session window isn’t supported"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954)

KF

Ken F.

Director, Internal IT

> "Zoho Assist stands out as it enables the technician to enter the credentials for elevation to "Admin" status, making it faster to get into a working support..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769811)

PH

Paul H.

Sr. Network Engineer

> "It can be very wonky when attaching to a system that has multiple monitors and then navigating to all the screens depending on what you do on that remote system..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964)

Chris R.

Owner

> "Overall, Zoho Assist has made remote support faster, easier, and more streamlined, allowing me to focus more on solving problems and less on dealing with the..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692)

NT

Nicolò T.

System Administrator

> "The new version added too many steps just to connect to clients, significantly slowing down our workflow."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954)

JJ

Jerry J.

CFO

> "Being able to jump into a remote session quickly to troubleshoot an issue or deploy software makes my day-to-day operations much smoother."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7092913)

GS

Guman S.

Manager

> "lack in to elevate as admin while in remote support, if remote user is standard user then cant elevate as admin"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032727)

EJ

Elroy J.

Managing Director

> "It helps us resolve issues faster, keeps sessions organized, and doesn’t overwhelm with unnecessary complexity. If you support clients regularly, it’s a dependable..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7087878)

JF

Joe F.

IT Supervisor

> "I need to access 4 different amazon fire tablets to turn on music (mood-music) for an office setting, but this is not possible for some reason."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6819927)

VR

Verified Reviewer

IT Manager

> "Zoho Assist has helped us reduce ticket resolution times, provide faster support, and keep our operations running smoothly."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7059229)

DH

Dylan H.

Owner

> "The UI Navigation is sometimes confusing and the remote device connection sometimes takes odd paths through the world, like if I am in the US and the target device..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6613561)

NT

Nicolò T.

System Administrator

> "The interface is clean and intuitive, remote sessions are stable, and the overall user experience aligns closely with what we appreciated in ScreenConnect."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954)

SL

Srdjan L.

System administrator

> "It has some bug after elevate to admin mode with resolution in Windows."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736)

KK

Kyle K.

Manchester England England

> "Overall, the pros well outweigh the cons. And if saving time, convenience, good support, and always having a connection to the things you need when you need them,..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7026796)

VR

Verified Reviewer

System Administrator

> "Sometimes the connection can be a bit slow, and a few features feel limited."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7056362)

MG

Mario G.

IT Supervisor

> "This simplicity translates directly into Time Saving, as I can now complete tasks that used to take an hour in just a few minutes."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989)

DA

David A.

Manager

> "Changing from department to department is not the fastest way to look for other computers"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047365)

MG

Mario G.

IT Supervisor

> "I have been using this platform for several months now, and it has quickly become an essential part of my daily workflow. If you are looking for a tool that..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989)

LO

Lee O.

CEO

> "Attended Access Module is a bit tricky to associate a new computer to a group."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7115329)

LCG

Luis Carlos G.

IT Manager

> "Is a good tool to connect other branch computers, i apreciate its a excellent tool also is very light for the charge of the cpu and ram charge i wadely recomend..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7103726)

VR

Verified Reviewer

general practitioner

> "the remote feature is not like the others app, and the cons i can make a solution to overcome"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7069942)

M

Melih Ç.

General Manager

> "Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6506387)

JD

Jeremy D.

IT Manager

> "The inability to integrate external password management solutions such as Bitwarden, Keeper, Nordpass, Proton Pass, or LastPass."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496)

NL

Nikhitha L.

Senior engineer

> "Its remote access and support tools, including unattended access and session recording, work well for troubleshooting and assisting clients."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6581496)

VA

Viktor A.

IT Support

> "The lag sometimes when you are remotely login is annoying, however this could be due to network connectivity and speed which is outside if Zoho assist"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6816289)

PC

Philip C.

CEO

> "The platform offers a robust set of features for remote support, including seamless cross-platform functionality, secure connections, and an intuitive interface."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400)

NC

Nick C.

Senior Security Operations Engineer

> "The admin portal is clunky; 2 different areas for settings, confusing, often difficult to find things."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769416)

KB

Kathleen B.

Business Development Manager

> "My job involves making important deadlines on a regular basis, and this program gives me the flexibility to work a lot of hours outside regular office hours to do..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6685389)

Roscoe H.

Director of IT

> "The option of technician vs unattended assistance was confusing in the beginning."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818)

NP

Nitin P.

IT DESK

> "The unattended access feature makes it very convenient to manage systems remotely without any hassle."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7108064)

HS

Harry S.

Head of IT

> "Installation on MacOS and Android is complicated and the installer program provides little guidance."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6830502)

MT

Mayur T.

CA

> "Remote access works smoothly most of the time and helps save a lot of time when managing systems remotely."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7073336)

PN

Paul N.

Systems Administrator

> "Unattended agents sometimes go offline for short periods of time after intense troubleshooting sessions that require multiple reboots, connect, disconnects."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6292669)

Roscoe H.

Director of IT

> "It also offers MFA which is a great option for users needing a secure remote access option."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818)

Christopher S.

Owner

> "the mobile version has connectivity issues and glitches at times."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6871920)

JB

Julian B.

IT Consultant

> "The software and the ease with which I can use it to provide multiple services to my clients means I have had a very positive experience using Zoho Assist and..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6348845)

AM

Alec M.

Principal Consultant

> "Getting the unattended installer to a client if I am not onsite, is bit of a pain as the user at the site can not get the installer directly."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6596899)

VR

Verified Reviewer

IT Manager

> "It integrates well into our workflow and saves time during busy clinic hours."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7059229)

EW

EMMANUEL W.

Chief Technology Officer

> "\_Some computers when using the volume agent deployment tool of Zoho assist fail to connect even after being added to the list of computers."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6462988)

PH

Paul H.

Sr. Network Engineer

> "Clean dashboard which is important, and I love the drill-down features so that I can get information on any device running the Zoho endpoint client."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964)

JT

James T.

Owner

> "Sometimes, there are some glitches to where certain keystrokes won't be passed. "

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001765)

MG

Mario G.

IT Supervisor

> "They are responsive, technical, and actually listen to user feedback. When you consider the level of service and the robust feature set, the Value for Money is..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989)

Cesar C.

Director General

> "We need not to buy two different sets of licenses."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7090914)

VR

Verified Reviewer

Security Engineer

> "It has an uncomplicated user friendly web interface and has so many features that you'll never need to touch a users device ever again!"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093764)

AS

Anders S.

Systems Engineer

> "Not aa big fan of how they do the technician setup with unattended access, as you can have unlimited users, but you can't have two admins."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6760709)

JT

Jean T.

Director of Development

> "It supports Linux systems, which other vendors dont have full support for. And installation is seemless."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032635)

AC

Aaron C.

Owner

> "I don't really have any cons, but if there were one, it's that the company doesn't push to always be immediately verified with Windows Defender, so sometimes the..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6421833)

JA

Joe A.

Information Technology

> "During my usage of Zoho Assist, I enjoy the ability to elevate the session to a admin session, and the ease of sending session links to users."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6595464)

VR

Verified Reviewer

President Lead Technician

> "It can be somewhat difficult to determine the appropriate version to use, especially since my requirements as an IT consultant differ from those of my clients."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6660369)

Stefan K.

IT Professional, Developer

> "The price for remote maintenance software for individual customers is much more realistic compared to other products."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7083986)

MG

MIKE G.

Product owner

> "I had lower back pain and could not work sitted using my regular office set up."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769704)

Chris R.

Owner

> "Overall, Zoho Assist saves time, looks professional to clients, and makes remote support feel effortless."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692)

JD

Jeremy D.

IT Manager

> "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496)

MM

Mario M.

Owner and consultant

> "It provides me with instant access to my test server when traveling, even my recent to Europe, it works fine in every city I was at the moment, I was concerned on..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6266976)

Glenn M.

Senior Consultant

> "the ZA server doesn't always recognize when a computer is offline, and 2) sometimes the session will freeze if you log out of the remote computer's user account,..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6034945)

Carlos R.

CEO

> "It works well for both on-demand support and managing unattended systems."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882)

CD

Craig D.

President

> "I have 4 monitors and I dislike that I am unable to move the remote session screen to the monitor of my choosing. When I have multiple remote sessions operating..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6038350)

CS

Clayton S.

Customer Support Coordinator

> "The tools and connection were great with stable internet! While it does not require connection codes which can be great, it required clients to redownload the..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6567970)

AW

Andrea W.

President

> "a bit expensive for what I need; client's screen lags and I am often needing to reconnect because client screen freezes"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6695579)

Sandesh K.

Manager IT systems and Networks

> "No need to download anything from the admin side, just using the browser, I can do all the work."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119136)

SB

Scott B.

President

> "I didn’t really see any downside to this app other than sometimes my screen was smaller and needed closeups to see reports."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6595601)

JUAN OSCAR R.

President

> "The connections are secure and stable, which gives us confidence when accessing sensitive systems."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7097387)

TP

Tim P.

IT Manager

> "When using Assist for a tablet or smart phone is difficult with all the approvals needed before able to connect."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6419466)

AR

Anil R.

Cluster IT Manager

> "It stands out for its simplicity and reliable performance, making it ideal for our small IT teams and accessing the servers."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6836244)

TH

Terry H.

Senior Network Administrator Specialist

> "I have had a few problems with the remote print portion of the program."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001841)

RA

Roshen A.

System Administrator

> "With some improvements to the UI and mobile support, it could be an even stronger product."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089032)

GH

Graham H.

Head of IT

> "File transfer can be quite slow some times and the interface is a little clunky, but works overall when needed."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6386574)

LV

Laurence V.

Special Projects Manager

> "This program is indispensable for helping my children remotely. When family is dispersed all over the country it is great to still be able to help them."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7012941)

PC

Philip C.

CEO

> "The free version has limited functionality, which might not be sufficient for small teams or businesses."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400)

Chris R.

Owner

> "Sessions stay stable, file transfers are smooth, and I’ve never had to worry about losing connection mid-job."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692)

JR

Jose R.

NetSuite Admin

> "Sometimes when in a session the screen goes blank and I have to restart the session."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6647399)

AV

Arjun V.

Dev

> "easy to use however it is browser centric, If you can provide download desktop icon to directly open the session would be great option"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047588)

MT

Matt T.

Technical Director

> "File transfer may not be as fast as others (although may have been poor internet connection)"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6689662)

RA

Roshen A.

System Administrator

> "It meets most requirements for remote troubleshooting and system access while remaining affordable and easy to manage."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089032)

SS

Shubham S.

Owner

> "They have new software releases without informing the users before which causes some issues while using the platform."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6313976)

[View Reviews](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

DB

David B.

Centralized Services Lead

> "Domotz is an indispensable tool in my toolbox, like a compass guiding a ship in deep water. If you're an MSP, this beats a lot of other..."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7041165)

JD

Josh D.

IT Support Engineer

> "GUI has bit of learning curve to understand what settings/options are where - i.e. Explorer view can be slightly confusing to get to device..."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7040969)

AC

Alessandro C.

IT MANAGER

> "Through Domotz, I can finally connect via RDP, SSH, Telnet, HTTP/HTTPS, or even use remote power cycling through compatible PDU..."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6825562)

TW

Tina W.

Network Tech

> "When the Domotz collector device goes offline, the historical data (all other device uptimes) are inaccurate."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7041205)

CW

Chris W.

CIO

> "A large built-in MIB library supports robust SNMP monitoring, and configuration backups provide peace of mind."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7043677)

CB

Chris B.

General Partner

> "Domotz has introduced a new tier called Domotz Free, which unfortunately doesn't have the same functionality as their paid tier. "

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#SoftwareAdvice___7054035)

WI

Walid I.

Chief Technology Officer

> "The platform offers a clean, intuitive interface that makes it easy to discover, monitor, and manage devices across multiple networks."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7041077)

RK

Ryusei K.

Senior Cybersecurity Consultant

> "I didn't like how there wasn't an easy way to export a list of all the devices and their info but I believe they fixed this problem."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7041275)

CW

Chris W.

CIO

> "Configuration backups and flexible alerting options add reliability. While RBAC is a promising new addition, it could be expanded further."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7043677)

RS

Raphael S.

CTO

> "For customers with multiple locations and extensive VLANs, we find that the existing licensing structure does not always fully accommodate..."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6334097)

AY

Andrew Y.

Co-Founder Solutions Architect

> "The platform provides detailed visibility into devices and makes remote troubleshooting simple."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7042562)

SG

Stefano G.

President

> "I know they are developing a tag/filter method for applying settings to devices, but it's still not there."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6322673)

TB

Tyler B.

Tier Two Technician

> "Being able to even toggle port status, PoE, etc, without having to go to the switch itself is game changing."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7041390)

GG

Grant G.

IT

> "I believe I could customize Domotz a lot more than I have, but just have not had the time to dig into that side of the service due to..."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6322709)

ER

Eric R.

Professional Services Engineer

> "Domotz provides 24/7 insight into systems on our client networks, captures network topology details, and gives us the ability to remotely..."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6635503)

GG

Grant G.

IT

> "I originally was using their remote access tool, but it lacked the necessary security measures for our networks."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6322709)

JD

Josh D.

IT Support Engineer

> "Good - only early days with solution but very helpful for monitoring multiple clients and receiving alerts for outages."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7040969)

FP

Fernando P.

Administrative

> "Interface can be overwhelming at first, and occasional latency in device detection."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6465203)

TW

Tina W.

Network Tech

> "In the past year+ of using it, it is a great way to see data about all network-connected devices on the fly."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7041205)

BM

Brian M.

Internal Systems Manager

> "It could be so much better, I'm confused at some design decisions."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6270860)

CW

Chris W.

CIO

> "Overall, it’s a powerful and evolving tool with room for growth in integrations and advanced security features."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7043677)

RC

Richard C.

Technical Support Manager

> "It can seem expensive for some our sites that we monitor."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6114708)

KA

Kyle A.

IT Manager

> "Incredible product, device simple to install, One place to see all my managed systems, Used daily for monitoring, deployed in seconds,..."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6763972)

NV

Niels V.

Network Engineer

> "I havent been able to find a option yet to only run the software on dedicated hardware without the portal."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___3743458)

GG

Grant G.

IT

> "I do run an additional tool internally for scanning internal assets with greater details, but Domotz does a good enough job for when I am..."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___6322709)

EM

Edward M.

Enterprise Architect

> "Cost could be prohibitive for small organisations or for private use."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#GetApp___3819973)

AY

Andrew Y.

Co-Founder Solutions Architect

> "Domotz has been a great solution for managing and monitoring our networks."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7042562)

GR

Greg R.

Consultant

> "Network issues can be monitored and corrected before they become a problem."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___3229326)

KE

Kevin E.

Owner

> "It has been a useful tool to keep tabs on customer networks."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7042653)

Howard H.

Director

> "There are many other remote access products but I have found them to be fiddly or time consuming, not to mention costly."

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___2586253)

WI

Walid I.

Chief Technology Officer

> "The dashboard is intuitive and visually clean, making it easy to monitor devices"

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___7041077)

WV

William V.

Program Director for Cyber Crime Technology

> "Can only scan a /24 network"

[See full review](https://www.capterra.com/p/149665/Domotz-PRO/#Capterra___2148963)

[View Reviews](https://www.capterra.com/p/149665/Domotz-PRO/reviews/)

## User interface

4.72 (1,375)

[Domotz](https://www.capterra.com/p/149665/Domotz-PRO/)

4.86 (125)

### Features

Zoho Assist

18/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/112011/Zoho-Assist/#features)

Domotz

Top features

22/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/149665/Domotz-PRO/#features)

### Recognition

No recognitions have been awarded to Zoho Assist

No recognitions have been awarded to Domotz

### Deployment & support

Zoho Assist

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Domotz

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho Assist

-   By Zoho
-   Located in United States
-   Founded in 1996

Domotz

-   By Domotz
-   Located in United States
-   Founded in 2015

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Features

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/112011-149595/Zoho-Assist-vs-AnyDesk)

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