# Compare Zoho Assist vs N-sight RMM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare N-sight RMM and Zoho Assist based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/112011-163344/Zoho-Assist-vs-N-sight --- # N-sight RMM vs Zoho Assist Features and Cost Comparison Last updated July 11th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: N-sight RMMZoho Assist2/4 selected [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.3 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) [## N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.3 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting Price $99.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.3 Customer Service 4 Reviews Sentiment NB Based on [201 reviews](#user-reviews) Positive 181 Neutral 13 Negative 7 [## Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting Price ₹480.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [1,446 reviews](#user-reviews) Positive 1,403 Neutral 32 Negative 11 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Managed Service Providers (MSP) Software Best performer 41 / 44 Only N-sight RMM - Activity Tracking - Anti Virus - Audit Trail 18 / 44 User satisfaction User satisfaction 4.3 User reviews[201](https://www.capterra.com/p/163344/N-sight/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.1 Customer support 4.0 User satisfaction 4.7 User reviews[1,446](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.6 Price starts from Price starts from $99Other, Per Month - Free version - Free trial Price starts from ₹480Flat Rate, Per Month - Free version - Free trial Best for Best for N-sight is a tool designed for managed service providers (MSPs) and IT departments, resellers, and corporate IT teams. Best for Outsourced IT & MSP Support, IT Support, Customer Help Desks. ## User reviews Pros & cons NB Nick B. Systems Engineer > "N-sight is a comprehensive tool that we use everyday to keep informed on all of our device health, patches, and connectivity." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7155256) KW Karrie W. Senior Security Engineer > "I spent a lot of time creating the necessary images required to do the branding, then when it finally got put in place, I was not happy..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7178832) AK August K. Managed services Engineer > "N-sight RMM gives us strong control over managed devices and makes it easy to run scripts, monitor systems, and handle issues remotely." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7157532) SV Sebastian V. IT-Consultant > "The Remote Access feature is very feature rich but are lacking in good performance, there are generally many freezes/hickups which i do..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717) Sean O. Director > "The dashboard is clean and apart logicl, from one widget which still says "Feature Unavailable" (for which I am still to get an answer..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6872255) SV Sebastian V. IT-Consultant > "Some elements of the UI in All devices in management and monitoring is in dire need of a UI overhaul, some menus are not very apparent to..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717) TR Thane R. Director > "The alerting and automation tools are particularly useful, they allow us to proactively address issues before they become problems, and..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) CF Chris F. Restaurant Systems Engineer > "Linux workstation integration is severely lacking as remote control is only available via Windows emulation (WINE) and installation is..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800951) PD Phil D. Director > "Using automated tasks allows us to keep devices healthy (there is also an automation cookbook which allows you access to prebuilt scripts)" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6835254) KS Kevin S. Senior Network Engineer > "The lack of cohesion between all the modules is inconvenient, cove backup and sentinel are entirely separate dashboards than the main..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791336) TC Troy C. Founder > "As a remote monitoring and management (RMM) platform, it strikes the perfect balance between robust functionality and ease of use. Whether..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801344) JS Jeff S. President > "Doesn't fully integrate with other products which is annoying, but I get used to it. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7147191) SK Sean K. IT Engineer > "The design, immediately I liked the layout, and the navigation as I wanted something that suited my own workflow needs, with minimal..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789753) TG Tony G. CIO > "Scripting - most of my techs are not coding experts, and have difficulty creating tasks via automation. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) TC Troy C. Founder > "The built-in remote access (Take Control) is lightning-fast and reliable, enabling our team to provide immediate support without the need..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801344) TG Tony G. CIO > "Then without notice, the MSP Account was disabled. When this happened, customer service said the account expired, even though we'd been..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) Sean O. Director > "Deployment of the agent to new clients is simple enough, and using the "Take Control" facility, can be deployed remotely if desired." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6872255) SW Spencer W. Systems Engineer > "I am not a huge fan of having to enter the admin password for the device every time I want to start a "take control" session." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805755) TR Thane R. Director > "It gives us a clear, real-time overview of all client devices, and the automation features save a lot of manual effort." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) DG Daniel G. Genereal I.T. Manager > "Cannot display my monitored systems in my time zone so it’s an unresolved issue" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798961) JK John K. Chief Strategy Officer > "Robust and intuitive platform delivering powerful tools for remote monitoring, patch management, and cybersecurity." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796754) NF Nick F. CTO > "The monitors would also alert for things that didn't make sense and support could never solve the issues, so many got turned off." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796568) HL Heath L. Helpdesk Engineer > "RMM through N-able allows us to do most of what we need to do from anywhere, which is valuable to us service engineers." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798835) HU Hindrik U. Group IT Manager > "slightly outdated user interface with a lot of small tabs and navigation menus that are not easy to use or click." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363) CS Chris S. Application Engineer > "I have avoided many issues and my customers have stayed online as I am able to perform corrective actions prior to small issues becoming..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790816) MV Marcel V. Owner > "Not very good at sharing ticketing information with other PSA applications like Halo (for example)." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796718) AH Antonio H. IT Director > "Love the fact that when we use remote management, we see the device even when the user is logged out or when they are switching users." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805756) MW Mark W. Director > "not great, the departments we speak to take ages to come back to us, the sales side is the worst, this is the second year we have waited..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790481) HU Hindrik U. Group IT Manager > "The central administration console, allowing to have quick overview and important actions available within a click." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363) TG Tony G. CIO > "Changing to "Notify" triggers a bunch of patch related alert, which is undesireable. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) VR Verified Reviewer Owner > "Presently, I am working with a different RMM and it is not as easy, but it has less limitations." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7151359) TG Tony G. CIO > "This product experience has tainted my opinion about n-able as a whole, since I'm not somewhat concerned that the RMM or Cove backup could..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) LC Lachlan C. Director and Senior Consultant > "It was quick to configure and deploy the basics with N-sight and the integrations make it valuable for streamlining processes." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795895) AL Andre L. CISO > "Only chat tech support available. When there are problems with the agents, they are not self-healing." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789611) CF Chris F. Restaurant Systems Engineer > "Product excels when used primary for inventory and remote-control management of Windows PCs. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800951) DL David L. Director of Research and Development > "Weird bugs occasionally, wish some products were more granular and less turn on or turn off." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805920) MF Mike F. Owner > "I like the document backup feature which can be deployed with the simple click of a button and at modest cost. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) MF Mike F. Owner > "There is plenty to like. But due to experiences in the last year - especially with adopting Apple products into the system, and price..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) TR Thane R. Director > "It's helped us improve response times, stay ahead of potential issues, and deliver consistent support across our client base." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) MF Mike F. Owner > "The reports - such as the client inventory report have not been updated in the last 10+ years. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) SV Sebastian V. IT-Consultant > "This is the best and most function rich RMM tool I've used and I'm excited for it's future as it's evident N-able are actively developing..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717) MF Mike F. Owner > "We have had substantial issues with adopting Mac's and the Apple RMM portion of the product. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) MV Mike V. Technical manager > "It works well and provides a dashboard that contains all the necessary components to provide IT services." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) JK Jarrett K. IT Manager > "I dislike that it times out and requires loggining in again after a few hours." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798748) VR Verified Reviewer Owner > "Its ease of use was because it had a lot of pre-defined features. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7151359) LP Lee P. IT Director > "Their billing practices and support around billing can be frustrating." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802872) PG Pam G. Service Desk > "I liked how intuitive the navigation of the main hub of RMM." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7157284) NB Nick B. Systems Engineer > "It is difficult to find something I dislike about N-sight." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7155256) HL Heath L. Helpdesk Engineer > "Aside from the extreme annoyance mentioned in the "what did you like least" portion, I have had few complaints, and find the tools..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798835) BH Brian H. Director of IT and Cybersecurity > "Pushing out scripts and software is sometimes challenging and unreliable." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800967) KS Kevin S. Senior Network Engineer > "So i feel we are somewhat locked into the environment HOWEVER the customer service is great and they do seem to value our input and..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791336) AoKTH Albert or Kao-Teng H. System Admin > "It is frustrating when I have been typing for 15 minutes and everything disappears." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789784) BH Brian H. Director of IT and Cybersecurity > "Take Control is fantastic and the ability to open monitors in additional windows if wonderful." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800967) JL James L. President > "Move to the license commitment model is a big negative for us." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573) CJ Clyde J. Director > "Good value for money when you concise the extras given and how the dashboard brings info from other products too." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789805) MV Marcel V. Owner > "MSP Manager software is overly complicated and a closed system." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796718) DR Dustin R. CEO > "I use it to support about two hundred machines and overall it works for me and my IT business." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807742) FA Fredrik A. Vd > "Seems a little bit old in some departments and you get logged out to fast" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805777) BK Bill K. Director > "Some issues with Bitdefender, patching, as I said, but it's soo good to be able to jump on in the background and powershell" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790148) CS Chris S. Application Engineer > "I struggle to find solutions that are clear in the help files." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790816) AP Avery P. IT and Systems Analyst > "I am able for the most part to utilize the tools without need for outside assistance, and when I do need help N-Able consistently delivers" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789362) RR Robert R. Owner Head tech > "patch management has too many errors." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796811) LL Larry L. Technician and Sales > "Our success manager and solution engineers are keeping us on top of things so we can grow our business." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801189) GM Gina M. Director of MIS > "Customer support took a while before finally helping us through our migration." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801219) DL Derek L. IT Ops Mgr > "It's very intuitive and give administrators lots of remote control over the devices it manages." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789597) JF Jordan F. Technical Analyst > "Cannot see all base pricing and commitment." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807655) MV Mike V. Technical manager > "It seems to provide most of the required services to help us provide our services to our clients." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) MV Mike V. Technical manager > "However, in our particular case, we don't utilise many of the services provided." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) JY Jim Y. Tier Three Tech Specialist > "I love the interface & the ease of use as well as the ability to manage all our clients on a single platform." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789686) JL James L. President > "Integrations have been poor with Cove and Sentinel One. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573) DL Derek L. IT Ops Mgr > "The Network Discovery module has been very helpful to find unmanaged machines." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789597) JM Jim M. CxO > "You might have to pay for additional that you wont use." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6799422) MF Mike F. Owner > "It has several helpful predefined checks. And the virus and backup tools are easy to use and among the best available. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) RY Robert Y. President > "Hard to navigate sometimes or do updating" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798808) BW Brian W. Partner > "Some RMM installation issues, but once those were worked out install was successful. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802568) IF Iain F. Director > "Its development is stalled." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789955) JG John G. IT Manager > "There are advantages to going to the n-Central, but for the client's needs are, n-Sight was the best fit." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795542) MV Mike V. Technical manager > "It is extremely expensive, especially for a small IT provider." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) TR Thane R. Director > "Remote access is fast and reliable, which is essential for delivering responsive support." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) RO Rikiya O. IT support > "Introduction to users was not smooth in the past." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807564) [View Reviews](https://www.capterra.com/p/163344/N-sight/reviews/) Jason S. EVP - IT > "It solved several issues for my organization with regards to ongoing remote access and one-time remote support, along with machine compliance and inventory." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153306) RG Raul G. CEO > "I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7099110) OB Oliver B. Finance > "The platform provides a reliable and efficient way to deliver remote support, with stable connections and an easy-to-use interface that simplifies..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166536) Carlos R. CEO > "The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand licensing and..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) UC Ulysses C. Coding Consultant > "For IT professionals, MSPs, or helpdesk teams, it strips away the bloated installation processes of legacy remote-support software, making on-demand..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153238) SS Sathish S. Sr.System Administrator > "Additionally, some advanced features feel limited compared to other remote support tools, and occasional session disconnects can interrupt ongoing work." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) VR Verified Reviewer Owner > "It allows me to quickly connect to client machines, troubleshoot issues, and resolve problems without needing to be on-site, which saves both time and money." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066) PW Paul W. Operations Director > "Occasional browser issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the end user in..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130725) FP Fernando P. CEO > "Zoho Assist provides a highly cost-effective, reliable, and user-friendly remote support solution that perfectly aligns with our project-based workflow..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7167134) PH Paul H. Sr. Network Engineer > "It can be very wonky when attaching to a system that has multiple monitors and then navigating to all the screens depending on what you do on that remote system..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964) HK Hosam K. Owner > "The setup was straightforward, and the custom domain and branding options allowed us to create a professional support experience for our clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7161391) MA Mohhamad A. CEO > "Some advanced features are only available in higher pricing plans, which might not be ideal for small teams or individual users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) MS Manju S. Finance Manager > "Security features such as encrypted sessions and role-based access controls gave confidence when handling client devices." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166106) Steven C. Installation Tech > "Users frequently mention lag, dropped sessions, or unstable connections, especially on weaker networks or across regions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7145196) Carlos R. CEO > "I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) BH Brian H. Technology Manager > "Occasionally, connection stability can be inconsistent on slower networks, which can be frustrating during active support sessions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7169132) MA Mohhamad A. CEO > "It simplifies troubleshooting and saves a lot of time compared to traditional support methods. Despite a few minor limitations, it remains a strong choice for..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) Joel H. Director > "I have also come across small bugs or interface quirks that feel a little clunky, especially compared with more polished premium tools." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7131754) NS Narsuri S. Student > "Features like unattended access, file transfer, and multi-platform support are very useful for managing systems efficiently." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7140288) SS Sathish S. Sr.System Administrator > "At times, the remote session performance can be slightly inconsistent on low-bandwidth networks." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) Chris R. Owner > "Overall, Zoho Assist has made remote support faster, easier, and more streamlined, allowing me to focus more on solving problems and less on dealing with the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692) DH Dylan H. Owner > "The UI Navigation is sometimes confusing and the remote device connection sometimes takes odd paths through the world, like if I am in the US and the target..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6613561) MM Michael M. CIO > "When work-at-home was required in 2020, we were able to quickly implement effective remote support for all users with Zoho Assist." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153432) SL Srdjan L. System administrator > "It has some bug after elevate to admin mode with resolution in Windows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736) JJ Jerry J. CFO > "Being able to jump into a remote session quickly to troubleshoot an issue or deploy software makes my day-to-day operations much smoother." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7092913) NT Nicolò T. System Administrator > "File transfer requires entering a dedicated “file transfer mode”—direct drag-and-drop from the main session window isn’t supported" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) EJ Elroy J. Managing Director > "It helps us resolve issues faster, keeps sessions organized, and doesn’t overwhelm with unnecessary complexity. If you support clients regularly, it’s a..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7087878) LO Lee O. CEO > "Attended Access Module is a bit tricky to associate a new computer to a group." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7115329) VR Verified Reviewer Owner > "Technicians can start sessions directly from a browser without heavy local installations, making it very flexible for working on the go." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130158) JD Jeremy D. IT Manager > "The inability to integrate external password management solutions such as Bitwarden, Keeper, Nordpass, Proton Pass, or LastPass." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) Mintu B. Group Data Lead > "It makes remote troubleshooting easy through features like unattended access, file transfer, and cross-platform support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7159068) NT Nicolò T. System Administrator > "The new version added too many steps just to connect to clients, significantly slowing down our workflow." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) Miki L. Owner > "Unattended access setup across multiple computers and sites was straightforward, and connections are fast and reliable even over slower networks." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178753) GS Guman S. Manager > "lack in to elevate as admin while in remote support, if remote user is standard user then cant elevate as admin" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032727) GV Guruduth V. IT Manager > "The unattended access feature is particularly useful for managing and troubleshooting devices without requiring the end user to be present." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) Roscoe H. Director of IT > "The option of technician vs unattended assistance was confusing in the beginning." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) SL Santiago L. TI analyst > "the tools it provides for monitoring infrastructure and all the extra tools it provides, as well as its ease of use and file transfer capabilities." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154788) RH Ray H. Director of IT > "I think the cost is the only thing holding me back from pulling the trigger on using the product." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7128510) PP Peter P. IT Administrator > "Setting up a remote access session is incredibly straightforward for both me and my clients, there is zero steep learning curve or confusing menus to wade..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7162472) JF Joe F. IT Supervisor > "I need to access 4 different amazon fire tablets to turn on music (mood-music) for an office setting, but this is not possible for some reason." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6819927) GV Guruduth V. IT Manager > "The platform is easy to set up, and features such as unattended access, remote troubleshooting, file transfer, and multi-platform support have significantly..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) Christopher S. Owner > "the mobile version has connectivity issues and glitches at times." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6871920) GV Guruduth V. IT Manager > "The connection quality is stable, and the security features provide confidence when accessing and managing remote devices." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) VR Verified Reviewer Owner > "I've experienced 1 bad connection issue but that was cleared up after reporting to support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7146076) OB Oliver B. Finance > "one of the standout features of Zoho Assist is its fast and stable remote connection performance." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166536) VR Verified Reviewer System Administrator > "Sometimes the connection can be a bit slow, and a few features feel limited." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7056362) MG Mario G. IT Supervisor > "This simplicity translates directly into Time Saving, as I can now complete tasks that used to take an hour in just a few minutes." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) AM Alec M. Principal Consultant > "Getting the unattended installer to a client if I am not onsite, is bit of a pain as the user at the site can not get the installer directly." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6596899) MP Mitul P. CEO > "I can send the customer a link, connect to their computer, and help them right away without making the process complicated." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7159357) EW EMMANUEL W. Chief Technology Officer > "\_Some computers when using the volume agent deployment tool of Zoho assist fail to connect even after being added to the list of computers." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6462988) MG Mario G. IT Supervisor > "I have been using this platform for several months now, and it has quickly become an essential part of my daily workflow. If you are looking for a tool that..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) JT James T. Owner > "Sometimes, there are some glitches to where certain keystrokes won't be passed. " [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001765) WW Will W. IT > "The interface is clear and well organised, making it simple to navigate between sessions, file transfers, and system tools." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) GP George P. Lead Developer > "There are not many things I did not like but I am not a fan of the per person/unit pricing model offered." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7164079) UC Ulysses C. Coding Consultant > "What I like most about Zoho Assist is its exceptional balance of simplicity and cross-platform flexibility at an incredibly competitive price point." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153238) Cesar C. Director General > "We need not to buy two different sets of licenses." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7090914) WW Will W. IT > "It has become a reliable tool for day-to-day support tasks, especially in environments where ease of access and minimal setup are key." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) DA David A. Manager > "Changing from department to department is not the fastest way to look for other computers" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047365) LCG Luis Carlos G. IT Manager > "Is a good tool to connect other branch computers, i apreciate its a excellent tool also is very light for the charge of the cpu and ram charge i wadely recomend..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7103726) AS Anders S. Systems Engineer > "Not aa big fan of how they do the technician setup with unattended access, as you can have unlimited users, but you can't have two admins." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6760709) BH Brian H. Technology Manager > "The unattended access feature is particularly valuable for managing servers and systems after hours." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7169132) AC Aaron C. Owner > "I don't really have any cons, but if there were one, it's that the company doesn't push to always be immediately verified with Windows Defender, so sometimes the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6421833) M Melih Ç. General Manager > "Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6506387) VR Verified Reviewer general practitioner > "the remote feature is not like the others app, and the cons i can make a solution to overcome" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7069942) AY Aaron Y. Director of IT > "As a director, another great feature is the ability for multiple technicians to join a support session. If a team member is having trouble fixing a particular..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769393) Zach U. CEO > "This is unnecessary for home labs and general use." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177209) NL Nikhitha L. Senior engineer > "Its remote access and support tools, including unattended access and session recording, work well for troubleshooting and assisting clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6581496) RG Robert G. Principal Engineer > "My client was out of support for 5 days while I waited for verification." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178960) MI Mark I. IT Tech > "Overall my experience with Zoho is mostly in the remote support side, I have relied on Zoho for successfully connecting remotely to clients hundreds of times." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154691) VA Viktor A. IT Support > "The lag sometimes when you are remotely login is annoying, however this could be due to network connectivity and speed which is outside if Zoho assist" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6816289) PC Philip C. CEO > "The platform offers a robust set of features for remote support, including seamless cross-platform functionality, secure connections, and an intuitive interface." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400) FP Fernando P. CEO > "Up to this point, the only potential drawback is market recognition." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7167134) KB Kathleen B. Business Development Manager > "My job involves making important deadlines on a regular basis, and this program gives me the flexibility to work a lot of hours outside regular office hours to..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6685389) JA José A. It Manager > "So far, chat responsiveness is the main issue." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177997) WW Will W. IT > "It also integrates well with other Zoho products, which helps streamline workflows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) VR Verified Reviewer President Lead Technician > "It can be somewhat difficult to determine the appropriate version to use, especially since my requirements as an IT consultant differ from those of my clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6660369) NP Nitin P. IT DESK > "The unattended access feature makes it very convenient to manage systems remotely without any hassle." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7108064) JD Jeremy D. IT Manager > "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) Roscoe H. Director of IT > "It also offers MFA which is a great option for users needing a secure remote access option." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) Glenn M. Senior Consultant > "the ZA server doesn't always recognize when a computer is offline, and 2) sometimes the session will freeze if you log out of the remote computer's user account,..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6034945) [View Reviews](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) ## User interface 4.30 (201) 4.72 (1,446) ### Features N-sight RMM Top features 41/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/163344/N-sight/#features) Zoho Assist 18/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/112011/Zoho-Assist/#features) ### Recognition N-sight RMM is recognized as a top-rated tool in 1 Capterra Shortlist reports Zoho Assist is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support N-sight RMM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zoho Assist Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details N-sight RMM - By N-able - Located in United States - Founded in Zoho Assist - By Zoho - Located in United States - Founded in 1996 ## Popular Comparisons [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) $99/month Price $1.75 4.3 Features 4.2 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-163344/N-central-vs-N-sight) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) ₹480/month Price $24.9/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer) [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) vs [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/) $99/month Price $129/month 4.3 Features 4.4 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163344-207618/N-sight-vs-Syncro) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) ₹480/month Price $8.75/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-135003/Zoho-Assist-vs-Slack) [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (340)](https://www.capterra.com/p/170401/ITGlue/reviews/) $99/month Price $29/month 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163344-170401/N-sight-vs-ITGlue) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/) ₹480/month Price €22.9/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-149595/Zoho-Assist-vs-AnyDesk) [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $99/month Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/163344-184229/N-sight-vs-NinjaOne) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) ₹480/month Price $199/year 4.6 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/112011-177094/Zoho-Assist-vs-Supremo-Remote-Desktop) [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (449)](https://www.capterra.com/p/144309/Atera/reviews/) $99/month Price $129/month 4.3 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-163344/Atera-vs-N-sight) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) ₹480/month Price $34.9/month 4.6 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-146892/Zoho-Assist-vs-ISL-Light) [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) $99/month Price $67/month 4.3 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-163344/Pulseway-vs-N-sight) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) ₹480/month Price $67/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-141792/Zoho-Assist-vs-Pulseway)