# Compare Zoho Assist vs RemotePC 2026 | Capterra > Unsure of what to choose? Check Capterra to compare RemotePC and Zoho Assist based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/112011-173304/Zoho-Assist-vs-RemotePC --- # RemotePC vs Zoho Assist Features and Cost Comparison Last updated May 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: RemotePCZoho Assist2/4 selected [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,402)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) [## RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price $29.50/year Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [583 reviews](#user-reviews) Positive 546 Neutral 19 Negative 18 [## Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,402)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting Price ₹480.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [1,402 reviews](#user-reviews) Positive 1,361 Neutral 32 Negative 9 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 9,666 reviews from remote desktop software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit Feature ratings Remote Access/Control 4.8 Access Controls/Permissions 4.6 Screen Sharing 4.7 File Transfer 4.6 Mobile Access 4.6 83%Fit High performer Feature ratings Remote Access/Control 4.8 Access Controls/Permissions 4.7 Screen Sharing 4.7 File Transfer 4.5 Mobile Access 4.7 User satisfaction User satisfaction 4.7 User reviews[583](https://www.capterra.com/p/173304/RemotePC/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.8 Customer support 4.6 User satisfaction 4.7 User reviews[1,402](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.6 Price starts from Price starts from $29.50Flat Rate, Per Year - Free version - Free trial Price starts from ₹480Flat Rate, Per Month - Free version - Free trial Best for Best for Consumers, SMBs, Enterprises Best for Outsourced IT & MSP Support, IT Support, Customer Help Desks. ## User reviews Pros & cons JW Jacob W. Self > "Am able to easily and simply connect a linux pc to a windows pc, remoting in and affecting maintenance from my home server while..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6334029) AS Andrew S. Systems Administrator > "Windows RDP connector option is a paid add-on and the info (and pricing) is buried in the fine print." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6358917) SM Scott M. IT Lead > "RemotePC has been a valuable tool for both IT management and for end users to be able to work on church systems remotely." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6719242) SS Sagar S. Consultant Physician > "Sometimes the text in the websites gets blurry while scrolling. But that happens very rarely." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6649413) JG Joe G. Director of Engineering > "So far, RemotePC has proven to be the only software that gives me the confidence that I can connect to my PCs at home when I am away." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6599425) SG Steven G. Manager > "The only minor thing that bothers me, while using RemotePC, is when trying to flip between windows on my laptop, I wind up flip between..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6077593) DH David H. Project Manager > "The price is cheap enough if you just need a basic quick connection to an unattended computer." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___7011545) AG Alessandro G. CEO > "not a huge fan of needing to create a login but it does make it essier" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6426967) AP Albert P. Administrator > "The pricing is competitive, and the seamless upgrade process gives me confidence that the service can scale with my needs" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6683360) JD JOSH D. partner > "we use two screens a little difficult to read" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6644639) RG Rajesh G. Accountant > "Its great software with all required features and first year cost is very low as compared to others, no commitment, and any time can be..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6383311) VR Verified Reviewer Solution architect > "It is just laggy sometimes when it takes more time to use" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6455634) MFS Muhammad Faaleh S. Senior Executive > "With its cross-platform compatibility, strong security measures, and user-friendly features, it empowers users to stay connected and..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4838072) MFS Muhammad Faaleh S. Senior Executive > "During peak hours or in areas where poor ad unstable internet connectivity, I sometimes experience lags, delays, or even disconnections." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4838072) Mitch R. Owner > "Also this is the only app that offers a $2 charge for UNLIMITED ONLINE BACKUP and that really sealed the deal for me !!!" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6665585) NA Nyibori A. operator > "The only aspect of RemotePC that I find less favorable is the small and somewhat challenging to see remote computer screen." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4998251) AP Albert P. Administrator > "The reliable, high-quality connection ensures smooth, uninterrupted remote sessions. " [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6683360) KA Krystal A. Finance > "Sometimes, there are minor glitches when connecting which can at times be assumed to be a connection error, but there is no way to be..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4990065) TT Terry T. Contractor > "Love the ability to drag and drop files from one PC to another." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6448275) CW Chloe W. Owner/Bookkeeper > "When trying to connect to multiple screens, the screens other than the main screen are very laggy and slow." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5008173) DH David H. Project Manager > "It may be a inexpensive software for remote access, but there is better." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___7011545) YT Yuriy T. Supervisor > "Maybe user interface in not most intuitive, take few seconds for new user to figure how to add computer to the fleet." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6163269) JL Jonathan L. Network Engineer > "I have set this up for a few customers who needed a cheap but good option to remote into their work computer." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6636450) HW Hugh W. systems support analyst > "The App can be fickle sometimes in that we may have to reload the 'firmware' occasionally on the laptop." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6304731) CM Cristian M. IT Manager > "It makes remote configuration of computers and software easy thus saving resources." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6625627) RL Rob L. IT Services > "The email replies are a lot of time very minimal and sometimes we dont even get a response back for days or at all, we ask support..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3962532) WE Wesley E. Desenvolvedor > "With PC Remote I can help my clients with the applications made by us, accessing their machines and solving the problem." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4881322) MS Meghan S. CPA > "I tried out the free trial but did not need that large of a plan to start off our small firm with. When I went to purchase the plan I..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3793167) BS Bruce S. Owner > "Now I can use my iPad to connect to my production machine to complete what’s necessary while on a cruise in the Caribbean without..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5015938) RS Randy S. Systems Administrator > "The support people don't apparently take notes, and so each time you speak to someone, you get to explain everything all over again. " [See full review](https://www.capterra.com/p/173304/RemotePC/#SoftwareAdvice___4989627) TL Todd L. Founder > "The ease of configuration including full access to control remote PC's is the highlight for me." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6374197) PE Paul E. President > "It doesn't work with iphone to server 2008 r2 connection" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6291910) IG Ireshyn G. Senior Scientist > "Definitely a must have for people who need to remote access PCs." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___7019768) HT Harry T. Director > "It is simply too complicated to send a 3rd party a link to help fix things." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5085368) EM EVERLYNE M. Accountant > "The remote access is reliable, secure, and user-friendly, making it easy to manage tasks efficiently from anywhere." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6671914) MS Mary S. Retired > "The Mac mouse doesn't work well with the Lite connection." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4962087) JW Jacob W. Self > "Absolutely streamlines and simplifies remote pc access." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6334029) RL Rob L. IT Services > "We have only an hour a day where we can get proper support via phone and even then, we usually end up getting forwarded and told to..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3962532) MN Mervyn N. Solution Architect > "I've been able to access my work computer from anywhere, which has been a huge time-saver." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6547669) TH Trevor H. IT MANAGER > "I don't like the fact that you allowed use remote desktop and then notified about a $20 fee." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5012842) HS Heather S. Bookkeeping > "Our accountant is able to access our account and help us at anytime." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6664171) SR Scott R. Tax Manager > "It messes up the font on my host computer." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4881283) KB Kyle B. Software Engineer > "I remotely access my MAC computer from a laptop sometimes, makes working from anywhere possible because my MAC is my main system and I..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5017496) HC Hugo C. CEO > "Inability to view videos remotely." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6065914) GT Greg T. Business Manager > "Have had no issues, works just as advertised, saves me from having to make commutes in snow storms!" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6693945) Martin M. IT Technician > "pricing is per the number of computers which can sometimes be frustrating" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6161678) AS Andrew S. Systems Administrator > "I've deployed RemotePC for several of my clients in the past 4 years and it really works well, and nearly trouble-free!" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6358917) JY James Y. Minister > "We have 2 issues that we will contact support on: 1) Printer at remote site setup; 2) Quickbooks locks up." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4472816) GT Greg T. Business Manager > "Gets me in quickly, didn't have to have a complicated pin to make it work, and quick and easy installation!" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6693945) AR Ariel R. Owner > "I couldn't figure out why i couldn't connect to it even though it was logged in." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5049903) HW Hugh W. systems support analyst > "When all is going well, users (including myself) can access our office PC along with files on our internal server that we would..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6304731) GF Gabriel F. Programer > "Even in performance mode, the latency is not great." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4813305) AE ANDRES E. Director > "Had some initial confusion that was professionally addressed by the tec support, so far so good (moving this company from team viewer)" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6626023) BL Brian L. Dentist > "It's a little slow when running remotely." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6275309) JG Joe G. Director of Engineering > "RemotePC is both reliable from anywhere the internet is available and very cost effective." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6599425) PE Paul E. President > "Frustrating I can't get it to work and support has not been able to fix the problem" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6291910) TL Trenton L. Partner > "Especially love the "performance" mode, we've had issues with other producst having too much lag, but Remote PC has made it feel like..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5059521) Alessio T. Digital Marketing Specialist > "I can't manage consumer groups." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4967381) MN Mervyn N. Solution Architect > "I've been able to set up my remote connections in just a few minutes." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6547669) RK Ryan K. Drafter & Designer > "Its also hard when connecting one laptop screen to 3 desktop screens, you have to keep switching between pages." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4796880) DJ Dharmesh J. CTO > "Easy installation and access to remote PC without needing lot of support." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6341390) BB Bernard B. Executive Director > "However, deploying and getting the outside freelancers onboard was complicated and took some time figure out functions, access keys." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4244504) CR Christopher R. Community Travel Specialist > "RemotePC was easy to set up and easy to manage remote pc's even with reboots." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6352884) SP Sony P. Designer > "Allways typing digits before connecting to user is little bit time consuming need an option to connect with single password." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4257953) CE Cruiz E. COO > "I can trust that I will be able to access my remote computer when I need it!" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6345270) RH Ron H. Owner > "Printer access and file transfer was a little complicated; especially in the application versus website access." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4543807) VR Verified Reviewer Solution architect > "Very useful for remote access and remote support" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6455634) AC Allan C. Project Manager > "Others can access my pc from anywhere, providing a security risk to my stored info the my computer" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4506938) MN Michael N. Director > "Remote PC allows me to work in the office from home, away and when abroad." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4897219) DS Douglas S. Sr. Software Engineer > "I find the screen markup tool very limited and does not work on certain screens in Windows 11." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4313321) RE Randy E. Administrator > "Overall, this product does not stress our network, and we find that the speed at which we can connect to other devices (while using..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4871690) LR Leslie R. none > "I'm not an idiot, but the way the app has to be set up makes it difficult to understand which computer's info you should be entering..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4693222) SM Said M. mr > "I found Remote PC cheap, simple, and effective solution to do that" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6410829) LST LUCIANA S T. Accountant > "I used an expensive program before (logmein) and things were slow." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6154550) IS Ivy S. Network Engineer > "It's reasonably priced and has good representation on the mobile side, but until I can trust it fully I've got to work up another..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6027549) DM David M. Network Specialist > "I don't like that I have to leave my account logged in on remote access points in order to have access to them." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4220021) DH David H. Project Manager > "It was easy to setup for remote connections." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___7011545) WL William L. engineer > "Not very fast/smooth in responding (a bit of lag) and sometimes pixelated display and take a while to become clear." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3912468) PW Peter W. Owner > "I am extremely pleased with both the software and the company response to any difficulties with initial set up." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6355824) JP James P. Business Owner > "Buggy, crashes all the time with various software exceptions, file transfer is is a guessing game as to whether it will do it/has done..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3341730) [View Reviews](https://www.capterra.com/p/173304/RemotePC/reviews/) VR Verified Reviewer Owner > "It allows me to quickly connect to client machines, troubleshoot issues, and resolve problems without needing to be on-site, which saves both time and money." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066) RG Raul G. CEO > "I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7099110) Carlos R. CEO > "I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) Carlos R. CEO > "The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand licensing and features." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) MA Mohhamad A. CEO > "It simplifies troubleshooting and saves a lot of time compared to traditional support methods. Despite a few minor limitations, it remains a strong choice for..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) SS Sathish S. Sr.System Administrator > "Additionally, some advanced features feel limited compared to other remote support tools, and occasional session disconnects can interrupt ongoing work." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) NS Narsuri S. Student > "Features like unattended access, file transfer, and multi-platform support are very useful for managing systems efficiently." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7140288) PW Paul W. Operations Director > "Occasional browser issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the end user in..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130725) PB Philip B. None > "Zoho Assist offers great value for IT teams and MSPs looking for a reliable, secure remote support solution without enterprise-level pricing." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748) PH Paul H. Sr. Network Engineer > "It can be very wonky when attaching to a system that has multiple monitors and then navigating to all the screens depending on what you do on that remote system..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964) Chris R. Owner > "Overall, Zoho Assist has made remote support faster, easier, and more streamlined, allowing me to focus more on solving problems and less on dealing with the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692) MA Mohhamad A. CEO > "Some advanced features are only available in higher pricing plans, which might not be ideal for small teams or individual users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) JJ Jerry J. CFO > "Being able to jump into a remote session quickly to troubleshoot an issue or deploy software makes my day-to-day operations much smoother." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7092913) Steven C. Installation Tech > "Users frequently mention lag, dropped sessions, or unstable connections, especially on weaker networks or across regions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7145196) EJ Elroy J. Managing Director > "It helps us resolve issues faster, keeps sessions organized, and doesn’t overwhelm with unnecessary complexity. If you support clients regularly, it’s a dependable..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7087878) Joel H. Director > "I have also come across small bugs or interface quirks that feel a little clunky, especially compared with more polished premium tools." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7131754) VR Verified Reviewer Owner > "Technicians can start sessions directly from a browser without heavy local installations, making it very flexible for working on the go." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130158) SS Sathish S. Sr.System Administrator > "At times, the remote session performance can be slightly inconsistent on low-bandwidth networks." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) VR Verified Reviewer IT Manager > "Zoho Assist has helped us reduce ticket resolution times, provide faster support, and keep our operations running smoothly." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7059229) JF Joe F. IT Supervisor > "I need to access 4 different amazon fire tablets to turn on music (mood-music) for an office setting, but this is not possible for some reason." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6819927) MG Mario G. IT Supervisor > "This simplicity translates directly into Time Saving, as I can now complete tasks that used to take an hour in just a few minutes." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) DH Dylan H. Owner > "The UI Navigation is sometimes confusing and the remote device connection sometimes takes odd paths through the world, like if I am in the US and the target device..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6613561) MG Mario G. IT Supervisor > "I have been using this platform for several months now, and it has quickly become an essential part of my daily workflow. If you are looking for a tool that balances..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) SL Srdjan L. System administrator > "It has some bug after elevate to admin mode with resolution in Windows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736) LCG Luis Carlos G. IT Manager > "Is a good tool to connect other branch computers, i apreciate its a excellent tool also is very light for the charge of the cpu and ram charge i wadely recomend this..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7103726) VR Verified Reviewer System Administrator > "Sometimes the connection can be a bit slow, and a few features feel limited." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7056362) M Melih Ç. General Manager > "Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6506387) DA David A. Manager > "Changing from department to department is not the fastest way to look for other computers" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047365) AY Aaron Y. Director of IT > "As a director, another great feature is the ability for multiple technicians to join a support session. If a team member is having trouble fixing a particular issue,..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769393) NT Nicolò T. System Administrator > "File transfer requires entering a dedicated “file transfer mode”—direct drag-and-drop from the main session window isn’t supported" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) NL Nikhitha L. Senior engineer > "Its remote access and support tools, including unattended access and session recording, work well for troubleshooting and assisting clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6581496) LO Lee O. CEO > "Attended Access Module is a bit tricky to associate a new computer to a group." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7115329) PC Philip C. CEO > "The platform offers a robust set of features for remote support, including seamless cross-platform functionality, secure connections, and an intuitive interface." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400) VR Verified Reviewer general practitioner > "the remote feature is not like the others app, and the cons i can make a solution to overcome" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7069942) KB Kathleen B. Business Development Manager > "My job involves making important deadlines on a regular basis, and this program gives me the flexibility to work a lot of hours outside regular office hours to do..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6685389) JD Jeremy D. IT Manager > "The inability to integrate external password management solutions such as Bitwarden, Keeper, Nordpass, Proton Pass, or LastPass." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) NP Nitin P. IT DESK > "The unattended access feature makes it very convenient to manage systems remotely without any hassle." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7108064) VA Viktor A. IT Support > "The lag sometimes when you are remotely login is annoying, however this could be due to network connectivity and speed which is outside if Zoho assist" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6816289) MT Mayur T. CA > "Remote access works smoothly most of the time and helps save a lot of time when managing systems remotely." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7073336) NT Nicolò T. System Administrator > "The new version added too many steps just to connect to clients, significantly slowing down our workflow." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) Roscoe H. Director of IT > "It also offers MFA which is a great option for users needing a secure remote access option." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) GS Guman S. Manager > "lack in to elevate as admin while in remote support, if remote user is standard user then cant elevate as admin" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032727) JB Julian B. IT Consultant > "The software and the ease with which I can use it to provide multiple services to my clients means I have had a very positive experience using Zoho Assist and..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6348845) Roscoe H. Director of IT > "The option of technician vs unattended assistance was confusing in the beginning." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) VR Verified Reviewer IT Manager > "It integrates well into our workflow and saves time during busy clinic hours." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7059229) RH Ray H. Director of IT > "I think the cost is the only thing holding me back from pulling the trigger on using the product." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7128510) PH Paul H. Sr. Network Engineer > "Clean dashboard which is important, and I love the drill-down features so that I can get information on any device running the Zoho endpoint client." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964) HS Harry S. Head of IT > "Installation on MacOS and Android is complicated and the installer program provides little guidance." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6830502) MG Mario G. IT Supervisor > "They are responsive, technical, and actually listen to user feedback. When you consider the level of service and the robust feature set, the Value for Money is..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) Christopher S. Owner > "the mobile version has connectivity issues and glitches at times." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6871920) VR Verified Reviewer Security Engineer > "It has an uncomplicated user friendly web interface and has so many features that you'll never need to touch a users device ever again!" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093764) VR Verified Reviewer Owner > "I've experienced 1 bad connection issue but that was cleared up after reporting to support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7146076) KF Ken F. Director, Internal IT > "Zoho Assist stands out as it enables the technician to enter the credentials for elevation to "Admin" status, making it faster to get into a working support session." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769811) AM Alec M. Principal Consultant > "Getting the unattended installer to a client if I am not onsite, is bit of a pain as the user at the site can not get the installer directly." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6596899) JA Joe A. Information Technology > "During my usage of Zoho Assist, I enjoy the ability to elevate the session to a admin session, and the ease of sending session links to users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6595464) EW EMMANUEL W. Chief Technology Officer > "\_Some computers when using the volume agent deployment tool of Zoho assist fail to connect even after being added to the list of computers." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6462988) Stefan K. IT Professional, Developer > "The price for remote maintenance software for individual customers is much more realistic compared to other products." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7083986) JT James T. Owner > "Sometimes, there are some glitches to where certain keystrokes won't be passed. " [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001765) Chris R. Owner > "Overall, Zoho Assist saves time, looks professional to clients, and makes remote support feel effortless." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692) Cesar C. Director General > "We need not to buy two different sets of licenses." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7090914) VR Verified Reviewer Founder > "It’s helped me provide faster support, reduce downtime, and stay more responsive to clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7122659) AS Anders S. Systems Engineer > "Not aa big fan of how they do the technician setup with unattended access, as you can have unlimited users, but you can't have two admins." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6760709) Carlos R. CEO > "It works well for both on-demand support and managing unattended systems." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) AC Aaron C. Owner > "I don't really have any cons, but if there were one, it's that the company doesn't push to always be immediately verified with Windows Defender, so sometimes the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6421833) VR Verified Reviewer Founder > "I can connect to a client’s computer in seconds and handle things on the spot without back-and-forth." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7122659) VR Verified Reviewer President Lead Technician > "It can be somewhat difficult to determine the appropriate version to use, especially since my requirements as an IT consultant differ from those of my clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6660369) CS Clayton S. Customer Support Coordinator > "The tools and connection were great with stable internet! While it does not require connection codes which can be great, it required clients to redownload the assist..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6567970) JD Jeremy D. IT Manager > "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) NT Nicolò T. System Administrator > "The interface is clean and intuitive, remote sessions are stable, and the overall user experience aligns closely with what we appreciated in ScreenConnect." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) Glenn M. Senior Consultant > "the ZA server doesn't always recognize when a computer is offline, and 2) sometimes the session will freeze if you log out of the remote computer's user account,..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6034945) NS Narsuri S. Student > "It is a reliable and user-friendly remote support tool that makes it easy to connect to systems and resolve issues efficiently." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7140288) CD Craig D. President > "I have 4 monitors and I dislike that I am unable to move the remote session screen to the monitor of my choosing. When I have multiple remote sessions operating..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6038350) KK Kyle K. Manchester England England > "Overall, the pros well outweigh the cons. And if saving time, convenience, good support, and always having a connection to the things you need when you need them,..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7026796) AW Andrea W. President > "a bit expensive for what I need; client's screen lags and I am often needing to reconnect because client screen freezes" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6695579) VR Verified Reviewer Owner > "The interface is straightforward, and the ability to start sessions quickly makes it easy to deliver responsive support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066) SB Scott B. President > "I didn’t really see any downside to this app other than sometimes my screen was smaller and needed closeups to see reports." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6595601) Sandesh K. Manager IT systems and Networks > "No need to download anything from the admin side, just using the browser, I can do all the work." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119136) TP Tim P. IT Manager > "When using Assist for a tablet or smart phone is difficult with all the approvals needed before able to connect." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6419466) JUAN OSCAR R. President > "The connections are secure and stable, which gives us confidence when accessing sensitive systems." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7097387) TH Terry H. Senior Network Administrator Specialist > "I have had a few problems with the remote print portion of the program." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001841) [View Reviews](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) ## User interface 4.68 (583) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) 4.73 (1,402) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Active Directory Integration 150 Important Activity Dashboard 120 Important RemotePC Top features 27/50 - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - AI Copilot - API - Application Management - Authentication - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Customizable Branding - Desktop Virtualization - Diagnostics Tools - Drag & Drop - Event Logs - File Management - File Transfer - Generative AI - Live Chat - Meeting Management - Mobile Access - Monitoring - Multiple Monitor Access - Multiple User Accounts - Performance Metrics - Print Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Update/Installation - Reporting/Analytics - Reporting & Statistics - Role-Based Permissions - Screen Recording - Screen Sharing - Secure Data Storage - Secure Login - Server Monitoring - Summary Reports - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Uptime Reporting [See all features](https://www.capterra.com/p/173304/RemotePC/#features) Zoho Assist 26/50 - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - AI Copilot - API - Application Management - Authentication - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Customizable Branding - Desktop Virtualization - Diagnostics Tools - Drag & Drop - Event Logs - File Management - File Transfer - Generative AI - Live Chat - Meeting Management - Mobile Access - Monitoring - Multiple Monitor Access - Multiple User Accounts - Performance Metrics - Print Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Update/Installation - Reporting/Analytics - Reporting & Statistics - Role-Based Permissions - Screen Recording - Screen Sharing - Secure Data Storage - Secure Login - Server Monitoring - Summary Reports - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Uptime Reporting [See all features](https://www.capterra.com/p/112011/Zoho-Assist/#features) ### Recognition RemotePC is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Remote DesktopSoftware (2026)  Best Value Remote DesktopSoftware (2022)  Zoho Assist is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Remote SupportSoftware (2026)  ### Deployment & support RemotePC Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zoho Assist Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details RemotePC - By IDrive - Located in United States - Founded in Zoho Assist - By Zoho - Located in United States - Founded in 1996 ## Popular Comparisons [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,626)](https://www.capterra.com/p/194565/TeamViewer/reviews/) $29.5/year Price $24.9/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/173304-194565/RemotePC-vs-TeamViewer) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,402)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,626)](https://www.capterra.com/p/194565/TeamViewer/reviews/) ₹480/month Price $24.9/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer) [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/) $29.5/year Price €22.9/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149595-173304/AnyDesk-vs-RemotePC) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,402)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,100)](https://www.capterra.com/p/135003/Slack/reviews/) ₹480/month Price $8.75/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-135003/Zoho-Assist-vs-Slack) [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) vs [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) $29.5/year Price $35/month 4.6 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/173304-193062/RemotePC-vs-GoToMyPC) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,402)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/) ₹480/month Price €22.9/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-149595/Zoho-Assist-vs-AnyDesk) [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) vs [Iperius Remote](https://www.capterra.com/p/219280/Iperius-Remote/)[4.25 (227)](https://www.capterra.com/p/219280/Iperius-Remote/reviews/) $29.5/year Price €8.39/month 4.6 Features 4.2 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/173304-219280/RemotePC-vs-Iperius-Remote) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,402)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) ₹480/month Price $199/year 4.6 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/112011-177094/Zoho-Assist-vs-Supremo-Remote-Desktop) [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) vs [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) $29.5/year Price $19/year 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/145125-173304/dualmon-Remote-Access-vs-RemotePC) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,402)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Iperius Remote](https://www.capterra.com/p/219280/Iperius-Remote/)[4.25 (227)](https://www.capterra.com/p/219280/Iperius-Remote/reviews/) ₹480/month Price €8.39/month 4.6 Features 4.2 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/112011-219280/Zoho-Assist-vs-Iperius-Remote) [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) vs [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (733)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) $29.5/year Price $6/month 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/162972-173304/Splashtop-Business-Access-vs-RemotePC) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,402)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) ₹480/month Price $34.9/month 4.6 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-146892/Zoho-Assist-vs-ISL-Light)