# Compare Zoho Assist vs RemotePC 2026 | Capterra > Unsure of what to choose? Check Capterra to compare RemotePC and Zoho Assist based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/112011-173304/Zoho-Assist-vs-RemotePC --- # RemotePC vs Zoho Assist Features and Cost Comparison Last updated July 11th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: RemotePCZoho Assist2/4 selected [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) [## RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price $29.50/year Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [583 reviews](#user-reviews) Positive 546 Neutral 19 Negative 18 [## Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting Price ₹480.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [1,446 reviews](#user-reviews) Positive 1,403 Neutral 32 Negative 11 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 9,702 reviews from remote desktop software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit Feature ratings Remote Access/Control 4.8 Access Controls/Permissions 4.6 Screen Sharing 4.7 File Transfer 4.6 Mobile Access 4.6 84%Fit High performer Feature ratings Remote Access/Control 4.8 Access Controls/Permissions 4.7 Screen Sharing 4.7 File Transfer 4.5 Mobile Access 4.7 User satisfaction User satisfaction 4.7 User reviews[583](https://www.capterra.com/p/173304/RemotePC/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.8 Customer support 4.6 User satisfaction 4.7 User reviews[1,446](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.6 Price starts from Price starts from $29.50Flat Rate, Per Year - Free version - Free trial Price starts from ₹480Flat Rate, Per Month - Free version - Free trial Best for Best for Consumers, SMBs, Enterprises Best for Outsourced IT & MSP Support, IT Support, Customer Help Desks. ## User reviews Pros & cons SM Scott M. IT Lead > "RemotePC has been a valuable tool for both IT management and for end users to be able to work on church systems remotely." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6719242) SS Sagar S. Consultant Physician > "Sometimes the text in the websites gets blurry while scrolling. But that happens very rarely." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6649413) JG Joe G. Director of Engineering > "So far, RemotePC has proven to be the only software that gives me the confidence that I can connect to my PCs at home when I am away." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6599425) SG Steven G. Manager > "The only minor thing that bothers me, while using RemotePC, is when trying to flip between windows on my laptop, I wind up flip between..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6077593) DH David H. Project Manager > "The price is cheap enough if you just need a basic quick connection to an unattended computer." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___7011545) AG Alessandro G. CEO > "not a huge fan of needing to create a login but it does make it essier" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6426967) AP Albert P. Administrator > "The pricing is competitive, and the seamless upgrade process gives me confidence that the service can scale with my needs" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6683360) JD JOSH D. partner > "we use two screens a little difficult to read" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6644639) RG Rajesh G. Accountant > "Its great software with all required features and first year cost is very low as compared to others, no commitment, and any time can be..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6383311) AS Andrew S. Systems Administrator > "Windows RDP connector option is a paid add-on and the info (and pricing) is buried in the fine print." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6358917) Mitch R. Owner > "Also this is the only app that offers a $2 charge for UNLIMITED ONLINE BACKUP and that really sealed the deal for me !!!" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6665585) VR Verified Reviewer Solution architect > "It is just laggy sometimes when it takes more time to use" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6455634) AP Albert P. Administrator > "The reliable, high-quality connection ensures smooth, uninterrupted remote sessions. " [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6683360) NA Nyibori A. operator > "The only aspect of RemotePC that I find less favorable is the small and somewhat challenging to see remote computer screen." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4998251) TT Terry T. Contractor > "Love the ability to drag and drop files from one PC to another." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6448275) KA Krystal A. Finance > "Sometimes, there are minor glitches when connecting which can at times be assumed to be a connection error, but there is no way to be..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4990065) DH David H. Project Manager > "It may be a inexpensive software for remote access, but there is better." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___7011545) CW Chloe W. Owner/Bookkeeper > "When trying to connect to multiple screens, the screens other than the main screen are very laggy and slow." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5008173) JW Jacob W. Self > "Am able to easily and simply connect a linux pc to a windows pc, remoting in and affecting maintenance from my home server while offsite." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6334029) YT Yuriy T. Supervisor > "Maybe user interface in not most intuitive, take few seconds for new user to figure how to add computer to the fleet." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6163269) JL Jonathan L. Network Engineer > "I have set this up for a few customers who needed a cheap but good option to remote into their work computer." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6636450) HW Hugh W. systems support analyst > "The App can be fickle sometimes in that we may have to reload the 'firmware' occasionally on the laptop." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6304731) CM Cristian M. IT Manager > "It makes remote configuration of computers and software easy thus saving resources." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6625627) RL Rob L. IT Services > "The email replies are a lot of time very minimal and sometimes we dont even get a response back for days or at all, we ask support again..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3962532) BS Bruce S. Owner > "Now I can use my iPad to connect to my production machine to complete what’s necessary while on a cruise in the Caribbean without having..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5015938) MS Meghan S. CPA > "I tried out the free trial but did not need that large of a plan to start off our small firm with. When I went to purchase the plan I had..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3793167) IG Ireshyn G. Senior Scientist > "Definitely a must have for people who need to remote access PCs." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___7019768) RS Randy S. Systems Administrator > "The support people don't apparently take notes, and so each time you speak to someone, you get to explain everything all over again. " [See full review](https://www.capterra.com/p/173304/RemotePC/#SoftwareAdvice___4989627) EM EVERLYNE M. Accountant > "The remote access is reliable, secure, and user-friendly, making it easy to manage tasks efficiently from anywhere." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6671914) PE Paul E. President > "It doesn't work with iphone to server 2008 r2 connection" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6291910) MN Mervyn N. Solution Architect > "I've been able to access my work computer from anywhere, which has been a huge time-saver." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6547669) HT Harry T. Director > "It is simply too complicated to send a 3rd party a link to help fix things." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5085368) HS Heather S. Bookkeeping > "Our accountant is able to access our account and help us at anytime." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6664171) MS Mary S. Retired > "The Mac mouse doesn't work well with the Lite connection." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4962087) KB Kyle B. Software Engineer > "I remotely access my MAC computer from a laptop sometimes, makes working from anywhere possible because my MAC is my main system and I do..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5017496) RL Rob L. IT Services > "We have only an hour a day where we can get proper support via phone and even then, we usually end up getting forwarded and told to wait a..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3962532) GT Greg T. Business Manager > "Have had no issues, works just as advertised, saves me from having to make commutes in snow storms!" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6693945) TH Trevor H. IT MANAGER > "I don't like the fact that you allowed use remote desktop and then notified about a $20 fee." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5012842) GT Greg T. Business Manager > "Gets me in quickly, didn't have to have a complicated pin to make it work, and quick and easy installation!" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6693945) HC Hugo C. CEO > "Inability to view videos remotely." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6065914) HW Hugh W. systems support analyst > "When all is going well, users (including myself) can access our office PC along with files on our internal server that we would normally..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6304731) Martin M. IT Technician > "pricing is per the number of computers which can sometimes be frustrating" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6161678) AE ANDRES E. Director > "Had some initial confusion that was professionally addressed by the tec support, so far so good (moving this company from team viewer)" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6626023) JY James Y. Minister > "We have 2 issues that we will contact support on: 1) Printer at remote site setup; 2) Quickbooks locks up." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4472816) JG Joe G. Director of Engineering > "RemotePC is both reliable from anywhere the internet is available and very cost effective." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6599425) AR Ariel R. Owner > "I couldn't figure out why i couldn't connect to it even though it was logged in." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5049903) TL Trenton L. Partner > "Especially love the "performance" mode, we've had issues with other producst having too much lag, but Remote PC has made it feel like..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5059521) BL Brian L. Dentist > "It's a little slow when running remotely." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6275309) MN Mervyn N. Solution Architect > "I've been able to set up my remote connections in just a few minutes." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6547669) PE Paul E. President > "Frustrating I can't get it to work and support has not been able to fix the problem" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6291910) VR Verified Reviewer Solution architect > "Very useful for remote access and remote support" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6455634) Alessio T. Digital Marketing Specialist > "I can't manage consumer groups." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4967381) SM Said M. mr > "I found Remote PC cheap, simple, and effective solution to do that" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6410829) MFS Muhammad Faaleh S. Senior Executive > "During peak hours or in areas where poor ad unstable internet connectivity, I sometimes experience lags, delays, or even disconnections." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4838072) IS Ivy S. Network Engineer > "It's reasonably priced and has good representation on the mobile side, but until I can trust it fully I've got to work up another solution..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6027549) RK Ryan K. Drafter & Designer > "Its also hard when connecting one laptop screen to 3 desktop screens, you have to keep switching between pages." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4796880) MFS Muhammad Faaleh S. Senior Executive > "With its cross-platform compatibility, strong security measures, and user-friendly features, it empowers users to stay connected and..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4838072) BB Bernard B. Executive Director > "However, deploying and getting the outside freelancers onboard was complicated and took some time figure out functions, access keys." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4244504) DH David H. Project Manager > "It was easy to setup for remote connections." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___7011545) SP Sony P. Designer > "Allways typing digits before connecting to user is little bit time consuming need an option to connect with single password." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4257953) PS Phillip S. Owner > "Remote Access is the main feature I use and I find RemotePC lets me do it securely for less." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___5072323) RH Ron H. Owner > "Printer access and file transfer was a little complicated; especially in the application versus website access." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4543807) EA Emad A. Teacher > "I installed RemotePC recently and I found it smooth and fast." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6487843) AC Allan C. Project Manager > "Others can access my pc from anywhere, providing a security risk to my stored info the my computer" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4506938) RV Rubert V. Global Business Development Manager > "The best experience in remote access, overall, it exceeded our Team expectations." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6413705) DS Douglas S. Sr. Software Engineer > "I find the screen markup tool very limited and does not work on certain screens in Windows 11." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4313321) IG Ireshyn G. Senior Scientist > "It is fast and cheap." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___7019768) LR Leslie R. none > "I'm not an idiot, but the way the app has to be set up makes it difficult to understand which computer's info you should be entering when..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4693222) Mitch R. Owner > "Very fast connection speed with plenty of options !!" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6665585) LST LUCIANA S T. Accountant > "I used an expensive program before (logmein) and things were slow." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6154550) GJ Gregory J. User > "Security and some of the security options help to make me feel ok about using a 3rd party for remote access" [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6142820) DM David M. Network Specialist > "I don't like that I have to leave my account logged in on remote access points in order to have access to them." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4220021) Mitch R. Owner > "I LOVED the ease of use and interface right away as I could tell they put some thought into it." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6665585) WL William L. engineer > "Not very fast/smooth in responding (a bit of lag) and sometimes pixelated display and take a while to become clear." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3912468) PS Patty S. Bookkeeper > "RemotePC has helped my business run smoother because it allows for my employees to log on anywhere at anytime with out the worrying if the..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4749115) JP James P. Business Owner > "Buggy, crashes all the time with various software exceptions, file transfer is is a guessing game as to whether it will do it/has done it,..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3341730) HNB Hercilin Novaldi B. Student > "RemotePC provides a simple, user-friendly interface that allows users to access their computers remotely from anywhere, at any time, it..." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4636327) CC Cheryl C. Office Manager > "I let the subscription run out. " [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___6075557) RF Richard F. CFO > "We just started rolling out RemotePC and find it fairly seamless in using compared to our existing remote software." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___4948742) RL Rob L. IT Services > "This has cost us a lot of time and because of this we have not been able to finish the work for a client for nearly a month now." [See full review](https://www.capterra.com/p/173304/RemotePC/#Capterra___3962532) [View Reviews](https://www.capterra.com/p/173304/RemotePC/reviews/) Jason S. EVP - IT > "It solved several issues for my organization with regards to ongoing remote access and one-time remote support, along with machine compliance and inventory." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153306) RG Raul G. CEO > "I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7099110) OB Oliver B. Finance > "The platform provides a reliable and efficient way to deliver remote support, with stable connections and an easy-to-use interface that simplifies..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166536) Carlos R. CEO > "The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand licensing and..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) UC Ulysses C. Coding Consultant > "For IT professionals, MSPs, or helpdesk teams, it strips away the bloated installation processes of legacy remote-support software, making on-demand..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153238) SS Sathish S. Sr.System Administrator > "Additionally, some advanced features feel limited compared to other remote support tools, and occasional session disconnects can interrupt ongoing work." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) VR Verified Reviewer Owner > "It allows me to quickly connect to client machines, troubleshoot issues, and resolve problems without needing to be on-site, which saves both time and money." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066) PW Paul W. Operations Director > "Occasional browser issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the end user in..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130725) FP Fernando P. CEO > "Zoho Assist provides a highly cost-effective, reliable, and user-friendly remote support solution that perfectly aligns with our project-based workflow..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7167134) PH Paul H. Sr. Network Engineer > "It can be very wonky when attaching to a system that has multiple monitors and then navigating to all the screens depending on what you do on that remote system..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964) HK Hosam K. Owner > "The setup was straightforward, and the custom domain and branding options allowed us to create a professional support experience for our clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7161391) MA Mohhamad A. CEO > "Some advanced features are only available in higher pricing plans, which might not be ideal for small teams or individual users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) MS Manju S. Finance Manager > "Security features such as encrypted sessions and role-based access controls gave confidence when handling client devices." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166106) Steven C. Installation Tech > "Users frequently mention lag, dropped sessions, or unstable connections, especially on weaker networks or across regions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7145196) Carlos R. CEO > "I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) BH Brian H. Technology Manager > "Occasionally, connection stability can be inconsistent on slower networks, which can be frustrating during active support sessions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7169132) MA Mohhamad A. CEO > "It simplifies troubleshooting and saves a lot of time compared to traditional support methods. Despite a few minor limitations, it remains a strong choice for..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) Joel H. Director > "I have also come across small bugs or interface quirks that feel a little clunky, especially compared with more polished premium tools." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7131754) NS Narsuri S. Student > "Features like unattended access, file transfer, and multi-platform support are very useful for managing systems efficiently." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7140288) SS Sathish S. Sr.System Administrator > "At times, the remote session performance can be slightly inconsistent on low-bandwidth networks." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) Chris R. Owner > "Overall, Zoho Assist has made remote support faster, easier, and more streamlined, allowing me to focus more on solving problems and less on dealing with the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692) DH Dylan H. Owner > "The UI Navigation is sometimes confusing and the remote device connection sometimes takes odd paths through the world, like if I am in the US and the target..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6613561) MM Michael M. CIO > "When work-at-home was required in 2020, we were able to quickly implement effective remote support for all users with Zoho Assist." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153432) SL Srdjan L. System administrator > "It has some bug after elevate to admin mode with resolution in Windows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736) JJ Jerry J. CFO > "Being able to jump into a remote session quickly to troubleshoot an issue or deploy software makes my day-to-day operations much smoother." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7092913) NT Nicolò T. System Administrator > "File transfer requires entering a dedicated “file transfer mode”—direct drag-and-drop from the main session window isn’t supported" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) EJ Elroy J. Managing Director > "It helps us resolve issues faster, keeps sessions organized, and doesn’t overwhelm with unnecessary complexity. If you support clients regularly, it’s a..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7087878) LO Lee O. CEO > "Attended Access Module is a bit tricky to associate a new computer to a group." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7115329) VR Verified Reviewer Owner > "Technicians can start sessions directly from a browser without heavy local installations, making it very flexible for working on the go." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130158) JD Jeremy D. IT Manager > "The inability to integrate external password management solutions such as Bitwarden, Keeper, Nordpass, Proton Pass, or LastPass." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) Mintu B. Group Data Lead > "It makes remote troubleshooting easy through features like unattended access, file transfer, and cross-platform support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7159068) NT Nicolò T. System Administrator > "The new version added too many steps just to connect to clients, significantly slowing down our workflow." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) Miki L. Owner > "Unattended access setup across multiple computers and sites was straightforward, and connections are fast and reliable even over slower networks." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178753) GS Guman S. Manager > "lack in to elevate as admin while in remote support, if remote user is standard user then cant elevate as admin" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032727) GV Guruduth V. IT Manager > "The unattended access feature is particularly useful for managing and troubleshooting devices without requiring the end user to be present." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) Roscoe H. Director of IT > "The option of technician vs unattended assistance was confusing in the beginning." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) SL Santiago L. TI analyst > "the tools it provides for monitoring infrastructure and all the extra tools it provides, as well as its ease of use and file transfer capabilities." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154788) RH Ray H. Director of IT > "I think the cost is the only thing holding me back from pulling the trigger on using the product." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7128510) PP Peter P. IT Administrator > "Setting up a remote access session is incredibly straightforward for both me and my clients, there is zero steep learning curve or confusing menus to wade..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7162472) JF Joe F. IT Supervisor > "I need to access 4 different amazon fire tablets to turn on music (mood-music) for an office setting, but this is not possible for some reason." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6819927) GV Guruduth V. IT Manager > "The platform is easy to set up, and features such as unattended access, remote troubleshooting, file transfer, and multi-platform support have significantly..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) Christopher S. Owner > "the mobile version has connectivity issues and glitches at times." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6871920) GV Guruduth V. IT Manager > "The connection quality is stable, and the security features provide confidence when accessing and managing remote devices." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) VR Verified Reviewer Owner > "I've experienced 1 bad connection issue but that was cleared up after reporting to support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7146076) OB Oliver B. Finance > "one of the standout features of Zoho Assist is its fast and stable remote connection performance." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166536) VR Verified Reviewer System Administrator > "Sometimes the connection can be a bit slow, and a few features feel limited." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7056362) MG Mario G. IT Supervisor > "This simplicity translates directly into Time Saving, as I can now complete tasks that used to take an hour in just a few minutes." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) AM Alec M. Principal Consultant > "Getting the unattended installer to a client if I am not onsite, is bit of a pain as the user at the site can not get the installer directly." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6596899) MP Mitul P. CEO > "I can send the customer a link, connect to their computer, and help them right away without making the process complicated." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7159357) EW EMMANUEL W. Chief Technology Officer > "\_Some computers when using the volume agent deployment tool of Zoho assist fail to connect even after being added to the list of computers." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6462988) MG Mario G. IT Supervisor > "I have been using this platform for several months now, and it has quickly become an essential part of my daily workflow. If you are looking for a tool that..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) JT James T. Owner > "Sometimes, there are some glitches to where certain keystrokes won't be passed. " [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001765) WW Will W. IT > "The interface is clear and well organised, making it simple to navigate between sessions, file transfers, and system tools." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) GP George P. Lead Developer > "There are not many things I did not like but I am not a fan of the per person/unit pricing model offered." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7164079) UC Ulysses C. Coding Consultant > "What I like most about Zoho Assist is its exceptional balance of simplicity and cross-platform flexibility at an incredibly competitive price point." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153238) Cesar C. Director General > "We need not to buy two different sets of licenses." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7090914) WW Will W. IT > "It has become a reliable tool for day-to-day support tasks, especially in environments where ease of access and minimal setup are key." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) DA David A. Manager > "Changing from department to department is not the fastest way to look for other computers" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047365) LCG Luis Carlos G. IT Manager > "Is a good tool to connect other branch computers, i apreciate its a excellent tool also is very light for the charge of the cpu and ram charge i wadely recomend..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7103726) AS Anders S. Systems Engineer > "Not aa big fan of how they do the technician setup with unattended access, as you can have unlimited users, but you can't have two admins." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6760709) BH Brian H. Technology Manager > "The unattended access feature is particularly valuable for managing servers and systems after hours." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7169132) AC Aaron C. Owner > "I don't really have any cons, but if there were one, it's that the company doesn't push to always be immediately verified with Windows Defender, so sometimes the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6421833) M Melih Ç. General Manager > "Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6506387) VR Verified Reviewer general practitioner > "the remote feature is not like the others app, and the cons i can make a solution to overcome" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7069942) AY Aaron Y. Director of IT > "As a director, another great feature is the ability for multiple technicians to join a support session. If a team member is having trouble fixing a particular..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769393) Zach U. CEO > "This is unnecessary for home labs and general use." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177209) NL Nikhitha L. Senior engineer > "Its remote access and support tools, including unattended access and session recording, work well for troubleshooting and assisting clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6581496) RG Robert G. Principal Engineer > "My client was out of support for 5 days while I waited for verification." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178960) MI Mark I. IT Tech > "Overall my experience with Zoho is mostly in the remote support side, I have relied on Zoho for successfully connecting remotely to clients hundreds of times." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154691) VA Viktor A. IT Support > "The lag sometimes when you are remotely login is annoying, however this could be due to network connectivity and speed which is outside if Zoho assist" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6816289) PC Philip C. CEO > "The platform offers a robust set of features for remote support, including seamless cross-platform functionality, secure connections, and an intuitive interface." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400) FP Fernando P. CEO > "Up to this point, the only potential drawback is market recognition." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7167134) KB Kathleen B. Business Development Manager > "My job involves making important deadlines on a regular basis, and this program gives me the flexibility to work a lot of hours outside regular office hours to..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6685389) JA José A. It Manager > "So far, chat responsiveness is the main issue." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177997) WW Will W. IT > "It also integrates well with other Zoho products, which helps streamline workflows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) VR Verified Reviewer President Lead Technician > "It can be somewhat difficult to determine the appropriate version to use, especially since my requirements as an IT consultant differ from those of my clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6660369) NP Nitin P. IT DESK > "The unattended access feature makes it very convenient to manage systems remotely without any hassle." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7108064) JD Jeremy D. IT Manager > "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) Roscoe H. Director of IT > "It also offers MFA which is a great option for users needing a secure remote access option." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) Glenn M. Senior Consultant > "the ZA server doesn't always recognize when a computer is offline, and 2) sometimes the session will freeze if you log out of the remote computer's user account,..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6034945) [View Reviews](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) ## User interface 4.68 (583) 4.72 (1,446) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Active Directory Integration 150 Important Activity Dashboard 120 Important RemotePC Top features 27/50 - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - AI Copilot - API - Application Management - Authentication - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Customizable Branding - Desktop Virtualization - Diagnostics Tools - Drag & Drop - Event Logs - File Management - File Transfer - Generative AI - Live Chat - Meeting Management - Mobile Access - Monitoring - Multiple Monitor Access - Multiple User Accounts - Performance Metrics - Print Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Update/Installation - Reporting/Analytics - Reporting & Statistics - Role-Based Permissions - Screen Recording - Screen Sharing - Secure Data Storage - Secure Login - Server Monitoring - Summary Reports - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Uptime Reporting [See all features](https://www.capterra.com/p/173304/RemotePC/#features) Zoho Assist 26/50 - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - AI Copilot - API - Application Management - Authentication - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Customizable Branding - Desktop Virtualization - Diagnostics Tools - Drag & Drop - Event Logs - File Management - File Transfer - Generative AI - Live Chat - Meeting Management - Mobile Access - Monitoring - Multiple Monitor Access - Multiple User Accounts - Performance Metrics - Print Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Update/Installation - Reporting/Analytics - Reporting & Statistics - Role-Based Permissions - Screen Recording - Screen Sharing - Secure Data Storage - Secure Login - Server Monitoring - Summary Reports - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Uptime Reporting [See all features](https://www.capterra.com/p/112011/Zoho-Assist/#features) ### Recognition RemotePC is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Remote DesktopSoftware (2026)  Best Value Remote DesktopSoftware (2022)  Zoho Assist is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support RemotePC Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zoho Assist Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details RemotePC - By IDrive - Located in United States - Founded in Zoho Assist - By Zoho - Located in United States - Founded in 1996 ## Popular Comparisons [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) $29.5/year Price $24.9/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/173304-194565/RemotePC-vs-TeamViewer) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) ₹480/month Price $24.9/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer) [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/) $29.5/year Price €22.9/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149595-173304/AnyDesk-vs-RemotePC) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) ₹480/month Price $8.75/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-135003/Zoho-Assist-vs-Slack) [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) vs [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) $29.5/year Price $35/month 4.6 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/173304-193062/RemotePC-vs-GoToMyPC) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/) ₹480/month Price €22.9/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-149595/Zoho-Assist-vs-AnyDesk) [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) vs [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (285)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) $29.5/year Price $19/year 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/145125-173304/dualmon-Remote-Access-vs-RemotePC) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) ₹480/month Price $199/year 4.6 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/112011-177094/Zoho-Assist-vs-Supremo-Remote-Desktop) [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) vs [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) $29.5/year Price $6/month 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/162972-173304/Splashtop-Business-Access-vs-RemotePC) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) ₹480/month Price $34.9/month 4.6 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-146892/Zoho-Assist-vs-ISL-Light) [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) vs [Iperius Remote](https://www.capterra.com/p/219280/Iperius-Remote/)[4.25 (228)](https://www.capterra.com/p/219280/Iperius-Remote/reviews/) $29.5/year Price €8.39/month 4.6 Features 4.2 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/173304-219280/RemotePC-vs-Iperius-Remote) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) ₹480/month Price $67/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-141792/Zoho-Assist-vs-Pulseway)