# Compare Zoho Assist vs Supremo Remote Desktop 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Zoho Assist and Supremo Remote Desktop based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/112011-177094/Zoho-Assist-vs-Supremo-Remote-Desktop --- # Zoho Assist vs Supremo Remote Desktop Features and Cost Comparison Last updated July 11th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoho AssistSupremo Remote Desktop 2/4 selected [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.7 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) [## Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting Price ₹480.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [1,446 reviews](#user-reviews) Positive 1,403 Neutral 32 Negative 11 [## Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/)[4.7 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) Starting Price $199.00/year Value-for-Money 4.7 Functionality 4.5 Ease of Use 4.8 Customer Service 4.6 Reviews Sentiment Based on [447 reviews](#user-reviews) Positive 434 Neutral 12 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,938 reviews from remote support software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Missing features Feature ratings Single Sign On NA Remote Access/Control 4.8 SSL Security 4.7 Unattended Access 4.8 Multi-Channel Communication 4.1 62%Fit Missing features Not enough reviews Feature ratings Single Sign On NA Remote Access/Control 4.7 SSL Security \-- Unattended Access 4.6 Multi-Channel Communication 4.0 User satisfaction User satisfaction 4.7 User reviews[1,446](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.6 User satisfaction 4.7 User reviews[447](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) Ease of use 4.8 Functionality 4.5 Value for money 4.7 Customer support 4.6 Price starts from Price starts from ₹480Flat Rate, Per Month - Free version - Free trial Price starts from $199Flat Rate, Per Year - Free version - Free trial Best for Best for Outsourced IT & MSP Support, IT Support, Customer Help Desks. Best for Remote assistance, IT professionals, System administrators, Tech Support, Tech Assistance Service, Customer service, IT support, Help Desk, Demo, Remote work, Remote desktop, Remote access, MSP ## User reviews Pros & cons Jason S. EVP - IT > "It solved several issues for my organization with regards to ongoing remote access and one-time remote support, along with machine compliance and inventory." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153306) RG Raul G. CEO > "I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7099110) OB Oliver B. Finance > "The platform provides a reliable and efficient way to deliver remote support, with stable connections and an easy-to-use interface that simplifies..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166536) Carlos R. CEO > "The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand licensing and..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) UC Ulysses C. Coding Consultant > "For IT professionals, MSPs, or helpdesk teams, it strips away the bloated installation processes of legacy remote-support software, making on-demand..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153238) SS Sathish S. Sr.System Administrator > "Additionally, some advanced features feel limited compared to other remote support tools, and occasional session disconnects can interrupt ongoing work." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) VR Verified Reviewer Owner > "It allows me to quickly connect to client machines, troubleshoot issues, and resolve problems without needing to be on-site, which saves both time and money." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066) PW Paul W. Operations Director > "Occasional browser issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the end user in..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130725) FP Fernando P. CEO > "Zoho Assist provides a highly cost-effective, reliable, and user-friendly remote support solution that perfectly aligns with our project-based workflow..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7167134) PH Paul H. Sr. Network Engineer > "It can be very wonky when attaching to a system that has multiple monitors and then navigating to all the screens depending on what you do on that remote system..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964) HK Hosam K. Owner > "The setup was straightforward, and the custom domain and branding options allowed us to create a professional support experience for our clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7161391) MA Mohhamad A. CEO > "Some advanced features are only available in higher pricing plans, which might not be ideal for small teams or individual users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) MS Manju S. Finance Manager > "Security features such as encrypted sessions and role-based access controls gave confidence when handling client devices." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166106) Steven C. Installation Tech > "Users frequently mention lag, dropped sessions, or unstable connections, especially on weaker networks or across regions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7145196) Carlos R. CEO > "I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) BH Brian H. Technology Manager > "Occasionally, connection stability can be inconsistent on slower networks, which can be frustrating during active support sessions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7169132) MA Mohhamad A. CEO > "It simplifies troubleshooting and saves a lot of time compared to traditional support methods. Despite a few minor limitations, it remains a strong choice for..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) Joel H. Director > "I have also come across small bugs or interface quirks that feel a little clunky, especially compared with more polished premium tools." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7131754) NS Narsuri S. Student > "Features like unattended access, file transfer, and multi-platform support are very useful for managing systems efficiently." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7140288) SS Sathish S. Sr.System Administrator > "At times, the remote session performance can be slightly inconsistent on low-bandwidth networks." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) Chris R. Owner > "Overall, Zoho Assist has made remote support faster, easier, and more streamlined, allowing me to focus more on solving problems and less on dealing with the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692) DH Dylan H. Owner > "The UI Navigation is sometimes confusing and the remote device connection sometimes takes odd paths through the world, like if I am in the US and the target..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6613561) MM Michael M. CIO > "When work-at-home was required in 2020, we were able to quickly implement effective remote support for all users with Zoho Assist." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153432) SL Srdjan L. System administrator > "It has some bug after elevate to admin mode with resolution in Windows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736) JJ Jerry J. CFO > "Being able to jump into a remote session quickly to troubleshoot an issue or deploy software makes my day-to-day operations much smoother." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7092913) NT Nicolò T. System Administrator > "File transfer requires entering a dedicated “file transfer mode”—direct drag-and-drop from the main session window isn’t supported" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) EJ Elroy J. Managing Director > "It helps us resolve issues faster, keeps sessions organized, and doesn’t overwhelm with unnecessary complexity. If you support clients regularly, it’s a..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7087878) LO Lee O. CEO > "Attended Access Module is a bit tricky to associate a new computer to a group." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7115329) VR Verified Reviewer Owner > "Technicians can start sessions directly from a browser without heavy local installations, making it very flexible for working on the go." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130158) JD Jeremy D. IT Manager > "The inability to integrate external password management solutions such as Bitwarden, Keeper, Nordpass, Proton Pass, or LastPass." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) Mintu B. Group Data Lead > "It makes remote troubleshooting easy through features like unattended access, file transfer, and cross-platform support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7159068) NT Nicolò T. System Administrator > "The new version added too many steps just to connect to clients, significantly slowing down our workflow." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) Miki L. Owner > "Unattended access setup across multiple computers and sites was straightforward, and connections are fast and reliable even over slower networks." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178753) GS Guman S. Manager > "lack in to elevate as admin while in remote support, if remote user is standard user then cant elevate as admin" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032727) GV Guruduth V. IT Manager > "The unattended access feature is particularly useful for managing and troubleshooting devices without requiring the end user to be present." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) Roscoe H. Director of IT > "The option of technician vs unattended assistance was confusing in the beginning." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) SL Santiago L. TI analyst > "the tools it provides for monitoring infrastructure and all the extra tools it provides, as well as its ease of use and file transfer capabilities." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154788) RH Ray H. Director of IT > "I think the cost is the only thing holding me back from pulling the trigger on using the product." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7128510) PP Peter P. IT Administrator > "Setting up a remote access session is incredibly straightforward for both me and my clients, there is zero steep learning curve or confusing menus to wade..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7162472) JF Joe F. IT Supervisor > "I need to access 4 different amazon fire tablets to turn on music (mood-music) for an office setting, but this is not possible for some reason." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6819927) GV Guruduth V. IT Manager > "The platform is easy to set up, and features such as unattended access, remote troubleshooting, file transfer, and multi-platform support have significantly..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) Christopher S. Owner > "the mobile version has connectivity issues and glitches at times." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6871920) GV Guruduth V. IT Manager > "The connection quality is stable, and the security features provide confidence when accessing and managing remote devices." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) VR Verified Reviewer Owner > "I've experienced 1 bad connection issue but that was cleared up after reporting to support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7146076) OB Oliver B. Finance > "one of the standout features of Zoho Assist is its fast and stable remote connection performance." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166536) VR Verified Reviewer System Administrator > "Sometimes the connection can be a bit slow, and a few features feel limited." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7056362) MG Mario G. IT Supervisor > "This simplicity translates directly into Time Saving, as I can now complete tasks that used to take an hour in just a few minutes." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) AM Alec M. Principal Consultant > "Getting the unattended installer to a client if I am not onsite, is bit of a pain as the user at the site can not get the installer directly." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6596899) MP Mitul P. CEO > "I can send the customer a link, connect to their computer, and help them right away without making the process complicated." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7159357) EW EMMANUEL W. Chief Technology Officer > "\_Some computers when using the volume agent deployment tool of Zoho assist fail to connect even after being added to the list of computers." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6462988) MG Mario G. IT Supervisor > "I have been using this platform for several months now, and it has quickly become an essential part of my daily workflow. If you are looking for a tool that..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) JT James T. Owner > "Sometimes, there are some glitches to where certain keystrokes won't be passed. " [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001765) WW Will W. IT > "The interface is clear and well organised, making it simple to navigate between sessions, file transfers, and system tools." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) GP George P. Lead Developer > "There are not many things I did not like but I am not a fan of the per person/unit pricing model offered." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7164079) UC Ulysses C. Coding Consultant > "What I like most about Zoho Assist is its exceptional balance of simplicity and cross-platform flexibility at an incredibly competitive price point." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153238) Cesar C. Director General > "We need not to buy two different sets of licenses." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7090914) WW Will W. IT > "It has become a reliable tool for day-to-day support tasks, especially in environments where ease of access and minimal setup are key." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) DA David A. Manager > "Changing from department to department is not the fastest way to look for other computers" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047365) LCG Luis Carlos G. IT Manager > "Is a good tool to connect other branch computers, i apreciate its a excellent tool also is very light for the charge of the cpu and ram charge i wadely recomend..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7103726) AS Anders S. Systems Engineer > "Not aa big fan of how they do the technician setup with unattended access, as you can have unlimited users, but you can't have two admins." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6760709) BH Brian H. Technology Manager > "The unattended access feature is particularly valuable for managing servers and systems after hours." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7169132) AC Aaron C. Owner > "I don't really have any cons, but if there were one, it's that the company doesn't push to always be immediately verified with Windows Defender, so sometimes the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6421833) M Melih Ç. General Manager > "Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6506387) VR Verified Reviewer general practitioner > "the remote feature is not like the others app, and the cons i can make a solution to overcome" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7069942) AY Aaron Y. Director of IT > "As a director, another great feature is the ability for multiple technicians to join a support session. If a team member is having trouble fixing a particular..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769393) Zach U. CEO > "This is unnecessary for home labs and general use." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177209) NL Nikhitha L. Senior engineer > "Its remote access and support tools, including unattended access and session recording, work well for troubleshooting and assisting clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6581496) RG Robert G. Principal Engineer > "My client was out of support for 5 days while I waited for verification." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178960) MI Mark I. IT Tech > "Overall my experience with Zoho is mostly in the remote support side, I have relied on Zoho for successfully connecting remotely to clients hundreds of times." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154691) VA Viktor A. IT Support > "The lag sometimes when you are remotely login is annoying, however this could be due to network connectivity and speed which is outside if Zoho assist" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6816289) PC Philip C. CEO > "The platform offers a robust set of features for remote support, including seamless cross-platform functionality, secure connections, and an intuitive interface." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400) FP Fernando P. CEO > "Up to this point, the only potential drawback is market recognition." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7167134) KB Kathleen B. Business Development Manager > "My job involves making important deadlines on a regular basis, and this program gives me the flexibility to work a lot of hours outside regular office hours to..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6685389) JA José A. It Manager > "So far, chat responsiveness is the main issue." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177997) WW Will W. IT > "It also integrates well with other Zoho products, which helps streamline workflows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) VR Verified Reviewer President Lead Technician > "It can be somewhat difficult to determine the appropriate version to use, especially since my requirements as an IT consultant differ from those of my clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6660369) NP Nitin P. IT DESK > "The unattended access feature makes it very convenient to manage systems remotely without any hassle." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7108064) JD Jeremy D. IT Manager > "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) Roscoe H. Director of IT > "It also offers MFA which is a great option for users needing a secure remote access option." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) Glenn M. Senior Consultant > "the ZA server doesn't always recognize when a computer is offline, and 2) sometimes the session will freeze if you log out of the remote computer's user account,..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6034945) [View Reviews](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) IC Ivan C. System Administrator > "I met Supremo and I have never stopped using it, for the administration of remote systems it is a complete..." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4317359) NC Nigel C. IT Support > "When used on a domain network, if end-user run in their profile, I have difficulty in using as..." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4144569) Alessandro M. System Administrator > "We have moved from the old remote control system (the main competitor) to SUpremo and we are able to have..." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___3881578) BB Bruno B. IT Director > "For me, not being able to use Copy and Paste functionality to transfer files, is a big con." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4145116) AZ Amedeo Z. IT MANAGER > "Interesting feature of Supremo is the ability to customize the interface with your logo and corporate..." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4840360) AG Antonio G. Ceo > "Sometimes from apple computers the instances of connections do not open and I am forced to close and reopen..." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4083909) FA Fabruzio A. Technician > "It's important to be able to remote connect to give assistance to your customers." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___6314470) RI Rafael I. IT support > "On occasion (very rarely) there are problems with closed sessions that Supreme considers open and..." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4169798) BM Borja M. IT Manager > "SupRemo is an ideal software for network administrators who are dedicated to solving endpoint incidents." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4144195) MF Muhammad F. Chief Internal Auditor > "Connectivity problem irritates therefore users need strong internet connection." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___3779764) FE Fernando E. CTO > "It solves my 100% remote support service / server monitoring." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4149575) João A. Manager > "The speed and the speed transfering files is slow" [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4144629) PB Pierre B. M. > "Licencing much better compared to others (and particularly the one above (no problem when transfering..." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4144902) Georges A. Systems Administrator > "Does not have many features and screen sharing is barely covered." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4306331) BB Bruno B. IT Director > "Easeness of use, price, good for unatended support, personalisation with our logo and contacts" [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4145116) AN Arturo N. Director > "Supremo does the job, but leaves a lot to be desired in connection reliability." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4146546) CS Chitrang S. Software Engineer > "It is a good software to remotely work from home and anywhere." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4291392) DC Darren C. Director > "The MAC install didn't work at all" [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4144596) VT Valerio T. it manager > "first of a kind I use to remote assistance, free version was good, poor in graphics but easy to use." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___3822990) Rafael M. IT Manager > "slightly slower operating speed than competitors." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4155999) CB Carlos B. Service Engineer > "Forthe product cost you receive high performance level." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4696422) JoPM João Paulo M. SysAdmin > "Multimonitor support, gets pricey above the minimum, especially for a small business like mine" [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___3526104) NC Nigel C. IT Support > "It easy to use, easy for my client to download, once connected to a desktop I can fix 95% issue." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4144569) AV Alexander V. Director > "Even with map functionality special characters doesn't work." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___2831202) BM Borja M. IT Manager > "It is easy to use and by activating the unattended mode you don't have to need the user." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4144195) CW Cyril W. Administrator > "The shortcut keyboard don’t work every time and never for MacOS." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___2831333) AE Adrian E. IT-Administrator > "The price is good for the scope of the software and I don't need more." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4144257) FM Fadi M. Development Manager > "Windows login not working on some windows editions" [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___2831198) João A. Manager > "I use supremo everiday, is the best option quality price" [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4144629) PE Philip E. Owner > "Compared to other products, the network lag is a little more noticeable." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___2831386) FE Fernando E. CTO > "The best remote control desktop application" [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4149575) TZ Tomi Z. Programer > "Sometimes it is difficult to reach the customers behind firewall" [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___2831236) JA John A. Owner > "Big help in my business supporting my customers" [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4146763) LM Luis M. CIO > "We never like the price even if it is low comparing to other solutions" [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___2831225) Eugenio V. Owner > "it fulfills its function as an economical and simple solution for support and remote desktop." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___3317129) MV Marc V. nurse > "I can't call it up by deleting the file." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___2831574) JF Joao F. CEO > "I like the reporting tools also." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___4145516) MV Marc V. nurse > "This is not a uninstall." [See full review](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#Capterra___2831574) [View Reviews](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) ## User interface 4.72 (1,446) [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) 4.67 (447) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Zoho Assist Top features 33/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance Management - CRM - Customizable Branding - Customizable Reports - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Two-Way Audio & Video - Unattended Access - User Management - Video Conferencing - Video Support - Workflow Management [See all features](https://www.capterra.com/p/112011/Zoho-Assist/#features) Supremo Remote Desktop 21/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance Management - CRM - Customizable Branding - Customizable Reports - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Two-Way Audio & Video - Unattended Access - User Management - Video Conferencing - Video Support - Workflow Management [See all features](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/#features) ### Recognition Zoho Assist is recognized as a top-rated tool in 4 Capterra Shortlist reports Supremo Remote Desktop is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Zoho Assist Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Supremo Remote Desktop Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoho Assist - By Zoho - Located in United States - Founded in 1996 Supremo Remote Desktop - By Nanosystems - Located in Italy - Founded in 1986 ## Popular Comparisons [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) ₹480/month Price $24.9/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer) [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) vs [Milvus](https://www.capterra.com/p/202528/Milvus/)[4.84 (298)](https://www.capterra.com/p/202528/Milvus/reviews/) $199/year Price R$35/month 4.5 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177094-202528/Supremo-Remote-Desktop-vs-Milvus) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) ₹480/month Price $8.75/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-135003/Zoho-Assist-vs-Slack) [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) $199/year Price $19/month 4.5 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132997-177094/Freshservice-vs-Supremo-Remote-Desktop) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/) ₹480/month Price €22.9/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-149595/Zoho-Assist-vs-AnyDesk) [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) vs [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/)[4.59 (2,010)](https://www.capterra.com/p/86962/Bomgar/reviews/) $199/year Price $1995/month 4.5 Features 4.5 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/86962-177094/Bomgar-vs-Supremo-Remote-Desktop) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) ₹480/month Price $34.9/month 4.6 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-146892/Zoho-Assist-vs-ISL-Light) [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (449)](https://www.capterra.com/p/144309/Atera/reviews/) $199/year Price $129/month 4.5 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-177094/Atera-vs-Supremo-Remote-Desktop) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) ₹480/month Price $67/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-141792/Zoho-Assist-vs-Pulseway) [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) vs [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (351)](https://www.capterra.com/p/254088/ServiceNow/reviews/) $199/year Price $100/month 4.5 Features 4.5 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/177094-254088/Supremo-Remote-Desktop-vs-ServiceNow) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) ₹480/month Price $30/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-147830/Zoho-Assist-vs-ScreenConnect) [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) $199/year Price $34.9/month 4.5 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146892-177094/ISL-Light-vs-Supremo-Remote-Desktop)