# Compare Zoho Assist vs GoToMyPC 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Zoho Assist and GoToMyPC based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/112011-193062/Zoho-Assist-vs-GoToMyPC --- # Zoho Assist vs GoToMyPC Features and Cost Comparison Last updated May 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoho AssistGoToMyPC2/4 selected [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,406)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.8 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) [## Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,406)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting Price ₹480.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [1,406 reviews](#user-reviews) Positive 1,365 Neutral 32 Negative 9 [## GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.8 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) Starting Price $35.00/month Value-for-Money 4.3 Functionality 4.8 Ease of Use 4.9 Customer Service 4.6 Reviews Sentiment Based on [588 reviews](#user-reviews) Positive 570 Neutral 13 Negative 5 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 9,668 reviews from remote desktop software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Remote Access/Control 4.8 Access Controls/Permissions 4.7 Screen Sharing 4.7 File Transfer 4.5 Mobile Access 4.7 73%Fit Missing features Feature ratings Remote Access/Control 4.9 Access Controls/Permissions NA Screen Sharing 4.7 File Transfer 4.5 Mobile Access 4.6 User satisfaction User satisfaction 4.7 User reviews[1,406](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.6 User satisfaction 4.8 User reviews[588](https://www.capterra.com/p/193062/GoToMyPC/reviews/) Ease of use 4.9 Functionality 4.8 Value for money 4.3 Customer support 4.6 Price starts from Price starts from ₹480Flat Rate, Per Month - Free version - Free trial Price starts from $35Other, Per Month - Free version - Free trial Best for Best for Outsourced IT & MSP Support, IT Support, Customer Help Desks. Best for GoToMyPC is ideal for individuals or businesses that need to access their computer securely from any location. ## User reviews Pros & cons VR Verified Reviewer Owner > "It allows me to quickly connect to client machines, troubleshoot issues, and resolve problems without needing to be on-site, which saves both time and money." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066) RG Raul G. CEO > "I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7099110) Carlos R. CEO > "I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) Carlos R. CEO > "The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand licensing and features." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) MA Mohhamad A. CEO > "It simplifies troubleshooting and saves a lot of time compared to traditional support methods. Despite a few minor limitations, it remains a strong choice for..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) SS Sathish S. Sr.System Administrator > "Additionally, some advanced features feel limited compared to other remote support tools, and occasional session disconnects can interrupt ongoing work." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) NS Narsuri S. Student > "Features like unattended access, file transfer, and multi-platform support are very useful for managing systems efficiently." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7140288) PW Paul W. Operations Director > "Occasional browser issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the end user in..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130725) PB Philip B. None > "Zoho Assist offers great value for IT teams and MSPs looking for a reliable, secure remote support solution without enterprise-level pricing." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748) PH Paul H. Sr. Network Engineer > "It can be very wonky when attaching to a system that has multiple monitors and then navigating to all the screens depending on what you do on that remote system..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964) Chris R. Owner > "Overall, Zoho Assist has made remote support faster, easier, and more streamlined, allowing me to focus more on solving problems and less on dealing with the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692) MA Mohhamad A. CEO > "Some advanced features are only available in higher pricing plans, which might not be ideal for small teams or individual users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) JJ Jerry J. CFO > "Being able to jump into a remote session quickly to troubleshoot an issue or deploy software makes my day-to-day operations much smoother." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7092913) Steven C. Installation Tech > "Users frequently mention lag, dropped sessions, or unstable connections, especially on weaker networks or across regions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7145196) EJ Elroy J. Managing Director > "It helps us resolve issues faster, keeps sessions organized, and doesn’t overwhelm with unnecessary complexity. If you support clients regularly, it’s a dependable..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7087878) Joel H. Director > "I have also come across small bugs or interface quirks that feel a little clunky, especially compared with more polished premium tools." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7131754) VR Verified Reviewer Owner > "Technicians can start sessions directly from a browser without heavy local installations, making it very flexible for working on the go." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130158) SS Sathish S. Sr.System Administrator > "At times, the remote session performance can be slightly inconsistent on low-bandwidth networks." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) VR Verified Reviewer IT Manager > "Zoho Assist has helped us reduce ticket resolution times, provide faster support, and keep our operations running smoothly." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7059229) JF Joe F. IT Supervisor > "I need to access 4 different amazon fire tablets to turn on music (mood-music) for an office setting, but this is not possible for some reason." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6819927) MG Mario G. IT Supervisor > "This simplicity translates directly into Time Saving, as I can now complete tasks that used to take an hour in just a few minutes." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) DH Dylan H. Owner > "The UI Navigation is sometimes confusing and the remote device connection sometimes takes odd paths through the world, like if I am in the US and the target device..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6613561) MG Mario G. IT Supervisor > "I have been using this platform for several months now, and it has quickly become an essential part of my daily workflow. If you are looking for a tool that balances..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) SL Srdjan L. System administrator > "It has some bug after elevate to admin mode with resolution in Windows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736) LCG Luis Carlos G. IT Manager > "Is a good tool to connect other branch computers, i apreciate its a excellent tool also is very light for the charge of the cpu and ram charge i wadely recomend this..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7103726) VR Verified Reviewer System Administrator > "Sometimes the connection can be a bit slow, and a few features feel limited." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7056362) M Melih Ç. General Manager > "Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6506387) DA David A. Manager > "Changing from department to department is not the fastest way to look for other computers" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047365) AY Aaron Y. Director of IT > "As a director, another great feature is the ability for multiple technicians to join a support session. If a team member is having trouble fixing a particular issue,..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769393) NT Nicolò T. System Administrator > "File transfer requires entering a dedicated “file transfer mode”—direct drag-and-drop from the main session window isn’t supported" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) NL Nikhitha L. Senior engineer > "Its remote access and support tools, including unattended access and session recording, work well for troubleshooting and assisting clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6581496) LO Lee O. CEO > "Attended Access Module is a bit tricky to associate a new computer to a group." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7115329) PC Philip C. CEO > "The platform offers a robust set of features for remote support, including seamless cross-platform functionality, secure connections, and an intuitive interface." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400) VR Verified Reviewer general practitioner > "the remote feature is not like the others app, and the cons i can make a solution to overcome" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7069942) KB Kathleen B. Business Development Manager > "My job involves making important deadlines on a regular basis, and this program gives me the flexibility to work a lot of hours outside regular office hours to do..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6685389) JD Jeremy D. IT Manager > "The inability to integrate external password management solutions such as Bitwarden, Keeper, Nordpass, Proton Pass, or LastPass." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) NP Nitin P. IT DESK > "The unattended access feature makes it very convenient to manage systems remotely without any hassle." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7108064) VA Viktor A. IT Support > "The lag sometimes when you are remotely login is annoying, however this could be due to network connectivity and speed which is outside if Zoho assist" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6816289) MT Mayur T. CA > "Remote access works smoothly most of the time and helps save a lot of time when managing systems remotely." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7073336) NT Nicolò T. System Administrator > "The new version added too many steps just to connect to clients, significantly slowing down our workflow." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) Roscoe H. Director of IT > "It also offers MFA which is a great option for users needing a secure remote access option." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) GS Guman S. Manager > "lack in to elevate as admin while in remote support, if remote user is standard user then cant elevate as admin" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032727) JB Julian B. IT Consultant > "The software and the ease with which I can use it to provide multiple services to my clients means I have had a very positive experience using Zoho Assist and..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6348845) Roscoe H. Director of IT > "The option of technician vs unattended assistance was confusing in the beginning." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) VR Verified Reviewer IT Manager > "It integrates well into our workflow and saves time during busy clinic hours." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7059229) RH Ray H. Director of IT > "I think the cost is the only thing holding me back from pulling the trigger on using the product." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7128510) PH Paul H. Sr. Network Engineer > "Clean dashboard which is important, and I love the drill-down features so that I can get information on any device running the Zoho endpoint client." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964) HS Harry S. Head of IT > "Installation on MacOS and Android is complicated and the installer program provides little guidance." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6830502) MG Mario G. IT Supervisor > "They are responsive, technical, and actually listen to user feedback. When you consider the level of service and the robust feature set, the Value for Money is..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989) Christopher S. Owner > "the mobile version has connectivity issues and glitches at times." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6871920) VR Verified Reviewer Security Engineer > "It has an uncomplicated user friendly web interface and has so many features that you'll never need to touch a users device ever again!" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093764) VR Verified Reviewer Owner > "I've experienced 1 bad connection issue but that was cleared up after reporting to support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7146076) KF Ken F. Director, Internal IT > "Zoho Assist stands out as it enables the technician to enter the credentials for elevation to "Admin" status, making it faster to get into a working support session." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769811) AM Alec M. Principal Consultant > "Getting the unattended installer to a client if I am not onsite, is bit of a pain as the user at the site can not get the installer directly." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6596899) JA Joe A. Information Technology > "During my usage of Zoho Assist, I enjoy the ability to elevate the session to a admin session, and the ease of sending session links to users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6595464) EW EMMANUEL W. Chief Technology Officer > "\_Some computers when using the volume agent deployment tool of Zoho assist fail to connect even after being added to the list of computers." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6462988) Stefan K. IT Professional, Developer > "The price for remote maintenance software for individual customers is much more realistic compared to other products." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7083986) JT James T. Owner > "Sometimes, there are some glitches to where certain keystrokes won't be passed. " [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001765) Chris R. Owner > "Overall, Zoho Assist saves time, looks professional to clients, and makes remote support feel effortless." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692) Cesar C. Director General > "We need not to buy two different sets of licenses." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7090914) VR Verified Reviewer Founder > "It’s helped me provide faster support, reduce downtime, and stay more responsive to clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7122659) AS Anders S. Systems Engineer > "Not aa big fan of how they do the technician setup with unattended access, as you can have unlimited users, but you can't have two admins." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6760709) Carlos R. CEO > "It works well for both on-demand support and managing unattended systems." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) AC Aaron C. Owner > "I don't really have any cons, but if there were one, it's that the company doesn't push to always be immediately verified with Windows Defender, so sometimes the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6421833) VR Verified Reviewer Founder > "I can connect to a client’s computer in seconds and handle things on the spot without back-and-forth." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7122659) VR Verified Reviewer President Lead Technician > "It can be somewhat difficult to determine the appropriate version to use, especially since my requirements as an IT consultant differ from those of my clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6660369) CS Clayton S. Customer Support Coordinator > "The tools and connection were great with stable internet! While it does not require connection codes which can be great, it required clients to redownload the assist..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6567970) JD Jeremy D. IT Manager > "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) NT Nicolò T. System Administrator > "The interface is clean and intuitive, remote sessions are stable, and the overall user experience aligns closely with what we appreciated in ScreenConnect." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) Glenn M. Senior Consultant > "the ZA server doesn't always recognize when a computer is offline, and 2) sometimes the session will freeze if you log out of the remote computer's user account,..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6034945) NS Narsuri S. Student > "It is a reliable and user-friendly remote support tool that makes it easy to connect to systems and resolve issues efficiently." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7140288) CD Craig D. President > "I have 4 monitors and I dislike that I am unable to move the remote session screen to the monitor of my choosing. When I have multiple remote sessions operating..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6038350) KK Kyle K. Manchester England England > "Overall, the pros well outweigh the cons. And if saving time, convenience, good support, and always having a connection to the things you need when you need them,..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7026796) AW Andrea W. President > "a bit expensive for what I need; client's screen lags and I am often needing to reconnect because client screen freezes" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6695579) VR Verified Reviewer Owner > "The interface is straightforward, and the ability to start sessions quickly makes it easy to deliver responsive support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066) SB Scott B. President > "I didn’t really see any downside to this app other than sometimes my screen was smaller and needed closeups to see reports." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6595601) Sandesh K. Manager IT systems and Networks > "No need to download anything from the admin side, just using the browser, I can do all the work." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119136) TP Tim P. IT Manager > "When using Assist for a tablet or smart phone is difficult with all the approvals needed before able to connect." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6419466) JUAN OSCAR R. President > "The connections are secure and stable, which gives us confidence when accessing sensitive systems." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7097387) TH Terry H. Senior Network Administrator Specialist > "I have had a few problems with the remote print portion of the program." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001841) [View Reviews](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Susan W. Accounting Administrator > "GoToMyPC gives me complete access to my office computer working remotely on my laptop from home, hotels while traveling or..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7074626) JT Jane T. Office Manager > "Nothing on their end, on my end if the office had a power outage even for a second my office computer is then powered off, so..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7048841) VR Verified Reviewer owner > "My home office computer has the information I need and I can access it easily thru GoToMyPc. When I had printing issues, I..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7034898) Paula C. Executive Assistant > "Internet connection freezes up interface at times when I am online for longer than a few minutes; have to disconnect and log..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6844301) GH Gina H. Remote PC support > "It has enabled me to assist her whenever she needs help, which makes her very happy and reduces my stress. " [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7073555) PM Paula M. owner > "They do not offer a monthly plans, only monthly billing, and do not alert you when your account is up for renewal..Renewal is..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#SoftwareAdvice___6791280) SG Scott G. Managing Partner > "I have been with GoToMyPC for over 10 years now and have always been impressed with the customer service, if when there were..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7077045) DC Darek C. President and Owner > "Sometimes I lose ability to type right letters and I have to re-login." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7030903) TK Tricia K. Telecommunications consultant > "I have been using GoToMyPC since 2000 and have used it almost daily and the ease for which it allows me to be anywhere and get..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6421464) AH Angela H. Owner > "I also don't like that I can't copy and paste from my remote device." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6865152) CH Courtney H. President > "I went straight to my remote computer the next morning, logged on, hit the edit button and was good to go! " [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7132441) BM Betty M. President > "Unfortunately though we just have to use Remote Desktop and a vpn to access the other computers and the other person can't..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6811034) JG Joe G. Managing Director > "Also like that you can complete your information and when you need to fill in a form you can with just one click." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6762055) BB Bertram B. Manager > "I can barely use it; only for 2 PC's since the price jumps from $792 to $1188/yr just to be able to connect to a third..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6366227) Laverne R. owner, buyer > "It is very easy and quick to connect to my office computer from home or away from work. " [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7078904) AD Angela D. President > "My internet connection sometimes causes problems, no fault of GotomyPC software." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6832087) LP Lisa P. Owner > "I travel extensively for work and this platform is essential." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7070656) Randall M. Senior Vice President > "I only miss not having the two monitors in view on my work PC." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7022246) CH Cedric H. Attorney > "I like the flexibility it provides me to work while traveling or from my home." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6820362) JS Joy S. Owner > "I am an income tax preparer, and in 2020 my daughter was hospitalized for over 3 months...during tax season!" [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7002499) DL Deniz L. Co-Founder and Co-Owner > "I do not have many problems or connectivity issues and when I do, I can get someone on the phone to help me quickly." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7011881) JK Jeannette K. Real Estate Broker > "not as functional on a tablet, host computer screen is too small a part of the tablet screen" [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6307400) VR Verified Reviewer Non-Profit Accountant > "It has become a crucial part of my business and enables me to respond to clients needs from anywhere, at any time, from my..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4891576) MO Mark O. Owner > "If the host computer reboots, I am unable to establish a connection." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6627040) SO Sheryl O. General Manager > "I can count on GoToMyPC to run my office computer from my home and that includes printing receipts for guests as well as..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6100019) RR Robert R. Enrolled Agent > "I think I have been over charged for four computers but that would have been my fault because I was not watching what I was..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6561226) Peter R. Principle Consultant > "For a remote desktop product, GoToMyPC is a secure, responsive, and feature-rich product, allowing me to work as productively..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6043123) PM Paula M. owner > "We do not use it..When I tried to cancel, I was told that we had a annual plan and we would have to carry the cost for..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#SoftwareAdvice___6791280) TE Thomas E. Account Manager > "I have had a couple of questions over the years and the support people were quick to respond and help me." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7107141) IP Ian P. CEO > "They won’t stop charging your card even though you ask for it numerous times." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#SoftwareAdvice___6551493) CB Christine B. Owner > "I could bring a very lightweight laptop (11" screen) on trips for consulting, get on wifi, and have full access to my desktop..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6130425) DF Dennis F. President and Treating Physician > "Larger files take a long time to transfer." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6368540) SS Susan S. President > "It has made my workday much more flexible and know that I can connect to my work desktop from ANYWHERE!" [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6699399) GB Grahame B. Managing Director > "Sometime slow to connect depending on internet speeds" [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6672887) RH Rebecca H. Owner > "This allows me to continue to move my business forward and have complete control over my finances without disrupting the..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4810440) Peter S. Attorney > "File transfers sometimes glitch; could not utilize file transfer when logged in from vacation rental with firewall." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6208746) Paula C. Executive Assistant > "Easy to use; easy to access; responds quickly; strong security; allows me to access multiple computers in different locations" [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6844301) JG Joe G. Managing Director > "The cost of it has gone up considerably since the company changed hands." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6762055) KV Kathleen V. Clinical Nurse Specialist Owner > "I never have to worry about forgetting a file--I always have access" [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7115219) Adam H. President > "The price; at $38 per instance, it is a bit pricey." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6591115) VA Veronica A. InHouse Manager > "What I like most about GTMPC, is the easy accessiblity from my home PC or my cell phone." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6435973) IP Ian P. CEO > "They will keep charging you and say that they cant cancel." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#SoftwareAdvice___6551493) RC Robert C. Treasurer > "I am very pleased with this service and the longevity of my subscription speaks to that! " [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7114564) PM Paula M. Finance Administrator > "there was an issue on restart with our network that took some time to clear up, but it was our network, not GoToMyPC." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6012178) BM Betty M. President > "I would like to see better pricing for small businesses that have multiple computers we could use this on." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6811034) JD Joyce D. Assistant > "My office is short staffed at this time. Because of my husband's illness, I am unable to physically go into the office. " [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4924613) TG Tony G. Treasurer > "I live 50 miles from my office - much of the work can be home-based so the ability to access office files and software..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___5059945) HW Howard W. Owner > "Sometimes it slows down if either of the internet connections weaken" [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6101393) DL Deniz L. Co-Founder and Co-Owner > "I love that I can always access my computer from anywhere!" [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7011881) ME Mike E. Investment Banker > "For basic remote access it seems like the cost is a little high... but we couldn't find any other options." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6147333) SR Susan R. appraiser > "I feel that my data is secure and it allows me to work at home all hours of the day and avoid leaving the house when the..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6220296) LT Laura T. CPA > "Rather than just allowing me to dial into the office, there have been times when I've failed to send something from my home..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4615252) TR Travis R. Owner > "We use GoToMyPC to access computers from multiple business locations and this software is the most reliable that we have found..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___5022656) DP David P. Director of Litigation Support > "Sometimes the remote printing is glitchy." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6217633) SC Shirley C. Secretary Treasurer > "Was happy with it when it was working, need some help getting it back on my home computer to my work computer." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6706768) JD Joyce D. Assistant > "Without GoToMyPC, I would be unable to send my insurance claims. " [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4924613) SH Scott H. Store Manager, Contractor sales > "Overall, though quite expensive it pays for itself in time with the ability to go to my PC!" [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6318826) DP Donna P. V.P. > "The app makes it hard to read accounting reports as the zoom feature on a phone is small but it would be the same in any..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4735231) CW Charisse W. Transaction Coordinator > "so user friendly...." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7121608) RR Robert R. Enrolled Agent > "The cost. " [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6561226) CG Christine G. CPA AND OWNER > "This program has been an integral part of my CPA practice for myself and my staff." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6427035) SL Stephanie L. Office Manager > "My only problem isn't with GoToMyPC it's with my internet connection." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4911813) GH Gina H. Remote PC support > "GoToMyPC is simple to use and extremely reliable. " [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7073555) PM Paula M. Finance Administrator > "Installed, an issue cropped up on restart for the install." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6012178) DL Deniz L. Co-Founder and Co-Owner > "Everyone is knowledgeable about troubleshooting and friendly." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7011881) PR Patricia R. CPA > "Having to be at the host computer to fix issues is not always possible" [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6036958) Bob D. President > "The fact that the product can be used within a desktop access, mobile phone or pad access, or from a client's desktop is very..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4858165) VL Valerie L. CPA > "I'm not sure if it is a problem with GoToMyPC or my wifi." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4940461) BF Brooke F. Treasurer > "Working from home is not a new thing but having access to the main office's accounting program after hours and on the weekend..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6135396) KJ Kathleen J. treasurer > "It is impossible to print remotely, requiring file transferring & a bit of inconvenience to print what I've done on the home..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4459347) RL Rochele L. CEO > "It allows me to access the company's main computer and to be able to work from anywhere in the world." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6073425) GP Gavin P. VP > "It is more expensive than other competitors but we glady pay the higherprice becaus of its reliability" [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6220754) RW Richard W. President > "The peace of mind that I don't have to risk my company assets while traveling and can use any computer with internet access to..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___5004910) RS Robert S. Owner > "Seems like prices are always made for the enterprise users and never the small businesses. " [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___5013198) KC Karen C. Executive Director > "Our agency has been using GoToMyPC for many years and have enjoyed the ease of using the remote access. " [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6382986) J. Valerie F. Owner > "I didn't have time to research free options, so I purchased this." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6307070) Philip M. director > "excellent overall and it really makes a huge difference on completing sensitive tasks remotely." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6647371) RK Robert K. pres > "The only time it has not been great has been in China with poor internet." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6177173) TR Travis R. Owner > "I have used this software for a vehicle, hotel, home, etc., and it just works every time that I login." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___5022656) BN Bruce N. Attorney > "For example, I cannot remotely jump from my office desktop to my secretary's desktop...even though I am on the same local..." [See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4329916) [View Reviews](https://www.capterra.com/p/193062/GoToMyPC/reviews/) ## User interface [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) 4.73 (1,406) [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) 4.82 (588) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Active Directory Integration 150 Important Activity Dashboard 120 Important Zoho Assist Top features 26/50 - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - AI Copilot - API - Application Management - Authentication - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Customizable Branding - Desktop Virtualization - Diagnostics Tools - Drag & Drop - Event Logs - File Management - File Transfer - Generative AI - Live Chat - Meeting Management - Mobile Access - Monitoring - Multiple Monitor Access - Multiple User Accounts - Performance Metrics - Print Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Update/Installation - Reporting/Analytics - Reporting & Statistics - Role-Based Permissions - Screen Recording - Screen Sharing - Secure Data Storage - Secure Login - Server Monitoring - Summary Reports - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Uptime Reporting [See all features](https://www.capterra.com/p/112011/Zoho-Assist/#features) GoToMyPC 21/50 - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - AI Copilot - API - Application Management - Authentication - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Customizable Branding - Desktop Virtualization - Diagnostics Tools - Drag & Drop - Event Logs - File Management - File Transfer - Generative AI - Live Chat - Meeting Management - Mobile Access - Monitoring - Multiple Monitor Access - Multiple User Accounts - Performance Metrics - Print Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Update/Installation - Reporting/Analytics - Reporting & Statistics - Role-Based Permissions - Screen Recording - Screen Sharing - Secure Data Storage - Secure Login - Server Monitoring - Summary Reports - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Uptime Reporting [See all features](https://www.capterra.com/p/193062/GoToMyPC/#features) ### Recognition Zoho Assist is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Remote SupportSoftware (2026)  GoToMyPC is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Zoho Assist Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos GoToMyPC Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoho Assist - By Zoho - Located in United States - Founded in 1996 GoToMyPC - By GoTo - Located in United States - Founded in 2003 ## Popular Comparisons [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,406)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,626)](https://www.capterra.com/p/194565/TeamViewer/reviews/) ₹480/month Price $24.9/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer) [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,626)](https://www.capterra.com/p/194565/TeamViewer/reviews/) $35/month Price $24.9/month 4.8 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/193062-194565/GoToMyPC-vs-TeamViewer) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,406)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) ₹480/month Price $8.75/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-135003/Zoho-Assist-vs-Slack) [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/) $35/month Price €22.9/month 4.8 Features 4.5 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149595-193062/AnyDesk-vs-GoToMyPC) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,406)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,786)](https://www.capterra.com/p/149595/AnyDesk/reviews/) ₹480/month Price €22.9/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-149595/Zoho-Assist-vs-AnyDesk) [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) vs [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) $35/month Price $29.5/year 4.8 Features 4.6 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/173304-193062/RemotePC-vs-GoToMyPC) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,406)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) ₹480/month Price $199/year 4.6 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/112011-177094/Zoho-Assist-vs-Supremo-Remote-Desktop) [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) vs [Iperius Remote](https://www.capterra.com/p/219280/Iperius-Remote/)[4.25 (227)](https://www.capterra.com/p/219280/Iperius-Remote/reviews/) $35/month Price €8.39/month 4.8 Features 4.2 4.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/193062-219280/GoToMyPC-vs-Iperius-Remote) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,406)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Iperius Remote](https://www.capterra.com/p/219280/Iperius-Remote/)[4.25 (227)](https://www.capterra.com/p/219280/Iperius-Remote/reviews/) ₹480/month Price €8.39/month 4.6 Features 4.2 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/112011-219280/Zoho-Assist-vs-Iperius-Remote) [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) vs [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (733)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) $35/month Price $6/month 4.8 Features 4.7 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/162972-193062/Splashtop-Business-Access-vs-GoToMyPC) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.73 (1,406)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) ₹480/month Price $34.9/month 4.6 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-146892/Zoho-Assist-vs-ISL-Light) [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) vs [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) $35/month Price $19/year 4.8 Features 4.7 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/145125-193062/dualmon-Remote-Access-vs-GoToMyPC)