# Compare Zoho Assist vs GoToMyPC 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoho Assist and GoToMyPC based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/112011-193062/Zoho-Assist-vs-GoToMyPC

---

# Zoho Assist vs GoToMyPC Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho AssistGoToMyPC2/4 selected

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,369)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.8 (586)](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

[## Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,369)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Starting Price

₹480.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [1,369 reviews](#user-reviews)

Positive

1,328

Neutral

32

Negative

9

[## GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.8 (586)](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.3

Functionality

4.8

Ease of Use

4.9

Customer Service

4.6

Reviews Sentiment

Based on [586 reviews](#user-reviews)

Positive

568

Neutral

13

Negative

5

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,611 reviews from remote desktop software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Remote Access/Control

4.8

Access Controls/Permissions

4.7

Screen Sharing

4.7

File Transfer

4.5

Mobile Access

4.7

73%Fit

Missing features

Feature ratings

Remote Access/Control

4.9

Access Controls/Permissions

NA

Screen Sharing

4.7

File Transfer

4.5

Mobile Access

4.6

User satisfaction

User satisfaction

4.7

User reviews[1,369](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.6

User satisfaction

4.8

User reviews[586](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

Ease of use

4.9

Functionality

4.8

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

₹480Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$35Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Outsourced IT & MSP Support, IT Support, Customer Help Desks.

Best for

GoToMyPC is ideal for individuals or businesses that need to access their computer securely from any location.

## User reviews

Pros & cons

Carlos R.

CEO

> "I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882)

RG

Raul G.

CEO

> "I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7099110)

AY

Aaron Y.

Director of IT

> "As a director, another great feature is the ability for multiple technicians to join a support session. If a team member is having trouble fixing a particular..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769393)

Carlos R.

CEO

> "The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand licensing and..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882)

PB

Philip B.

None

> "Zoho Assist offers great value for IT teams and MSPs looking for a reliable, secure remote support solution without enterprise-level pricing."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748)

NT

Nicolò T.

System Administrator

> "File transfer requires entering a dedicated “file transfer mode”—direct drag-and-drop from the main session window isn’t supported"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954)

KF

Ken F.

Director, Internal IT

> "Zoho Assist stands out as it enables the technician to enter the credentials for elevation to "Admin" status, making it faster to get into a working support..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769811)

PH

Paul H.

Sr. Network Engineer

> "It can be very wonky when attaching to a system that has multiple monitors and then navigating to all the screens depending on what you do on that remote system..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964)

JJ

Jerry J.

CFO

> "Being able to jump into a remote session quickly to troubleshoot an issue or deploy software makes my day-to-day operations much smoother."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7092913)

NT

Nicolò T.

System Administrator

> "The new version added too many steps just to connect to clients, significantly slowing down our workflow."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954)

EJ

Elroy J.

Managing Director

> "It helps us resolve issues faster, keeps sessions organized, and doesn’t overwhelm with unnecessary complexity. If you support clients regularly, it’s a..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7087878)

GS

Guman S.

Manager

> "lack in to elevate as admin while in remote support, if remote user is standard user then cant elevate as admin"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032727)

VR

Verified Reviewer

IT Manager

> "Zoho Assist has helped us reduce ticket resolution times, provide faster support, and keep our operations running smoothly."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7059229)

JF

Joe F.

IT Supervisor

> "I need to access 4 different amazon fire tablets to turn on music (mood-music) for an office setting, but this is not possible for some reason."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6819927)

NT

Nicolò T.

System Administrator

> "The interface is clean and intuitive, remote sessions are stable, and the overall user experience aligns closely with what we appreciated in ScreenConnect."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954)

DH

Dylan H.

Owner

> "The UI Navigation is sometimes confusing and the remote device connection sometimes takes odd paths through the world, like if I am in the US and the target..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6613561)

KK

Kyle K.

Manchester England England

> "Overall, the pros well outweigh the cons. And if saving time, convenience, good support, and always having a connection to the things you need when you need..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7026796)

SL

Srdjan L.

System administrator

> "It has some bug after elevate to admin mode with resolution in Windows."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736)

MG

Mario G.

IT Supervisor

> "This simplicity translates directly into Time Saving, as I can now complete tasks that used to take an hour in just a few minutes."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989)

VR

Verified Reviewer

System Administrator

> "Sometimes the connection can be a bit slow, and a few features feel limited."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7056362)

MG

Mario G.

IT Supervisor

> "I have been using this platform for several months now, and it has quickly become an essential part of my daily workflow. If you are looking for a tool that..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989)

DA

David A.

Manager

> "Changing from department to department is not the fastest way to look for other computers"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047365)

LCG

Luis Carlos G.

IT Manager

> "Is a good tool to connect other branch computers, i apreciate its a excellent tool also is very light for the charge of the cpu and ram charge i wadely recomend..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7103726)

LO

Lee O.

CEO

> "Attended Access Module is a bit tricky to associate a new computer to a group."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7115329)

M

Melih Ç.

General Manager

> "Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6506387)

VR

Verified Reviewer

general practitioner

> "the remote feature is not like the others app, and the cons i can make a solution to overcome"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7069942)

NL

Nikhitha L.

Senior engineer

> "Its remote access and support tools, including unattended access and session recording, work well for troubleshooting and assisting clients."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6581496)

JD

Jeremy D.

IT Manager

> "The inability to integrate external password management solutions such as Bitwarden, Keeper, Nordpass, Proton Pass, or LastPass."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496)

PC

Philip C.

CEO

> "The platform offers a robust set of features for remote support, including seamless cross-platform functionality, secure connections, and an intuitive interface."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400)

VA

Viktor A.

IT Support

> "The lag sometimes when you are remotely login is annoying, however this could be due to network connectivity and speed which is outside if Zoho assist"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6816289)

KB

Kathleen B.

Business Development Manager

> "My job involves making important deadlines on a regular basis, and this program gives me the flexibility to work a lot of hours outside regular office hours to..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6685389)

NC

Nick C.

Senior Security Operations Engineer

> "The admin portal is clunky; 2 different areas for settings, confusing, often difficult to find things."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769416)

NP

Nitin P.

IT DESK

> "The unattended access feature makes it very convenient to manage systems remotely without any hassle."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7108064)

HS

Harry S.

Head of IT

> "Installation on MacOS and Android is complicated and the installer program provides little guidance."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6830502)

MT

Mayur T.

CA

> "Remote access works smoothly most of the time and helps save a lot of time when managing systems remotely."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7073336)

PN

Paul N.

Systems Administrator

> "Unattended agents sometimes go offline for short periods of time after intense troubleshooting sessions that require multiple reboots, connect, disconnects."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6292669)

JB

Julian B.

IT Consultant

> "The software and the ease with which I can use it to provide multiple services to my clients means I have had a very positive experience using Zoho Assist and..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6348845)

Christopher S.

Owner

> "the mobile version has connectivity issues and glitches at times."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6871920)

VR

Verified Reviewer

IT Manager

> "It integrates well into our workflow and saves time during busy clinic hours."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7059229)

AM

Alec M.

Principal Consultant

> "Getting the unattended installer to a client if I am not onsite, is bit of a pain as the user at the site can not get the installer directly."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6596899)

PH

Paul H.

Sr. Network Engineer

> "Clean dashboard which is important, and I love the drill-down features so that I can get information on any device running the Zoho endpoint client."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964)

EW

EMMANUEL W.

Chief Technology Officer

> "\_Some computers when using the volume agent deployment tool of Zoho assist fail to connect even after being added to the list of computers."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6462988)

MG

Mario G.

IT Supervisor

> "They are responsive, technical, and actually listen to user feedback. When you consider the level of service and the robust feature set, the Value for Money is..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989)

JT

James T.

Owner

> "Sometimes, there are some glitches to where certain keystrokes won't be passed. "

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001765)

VR

Verified Reviewer

Security Engineer

> "It has an uncomplicated user friendly web interface and has so many features that you'll never need to touch a users device ever again!"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093764)

Cesar C.

Director General

> "We need not to buy two different sets of licenses."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7090914)

JT

Jean T.

Director of Development

> "It supports Linux systems, which other vendors dont have full support for. And installation is seemless."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032635)

AS

Anders S.

Systems Engineer

> "Not aa big fan of how they do the technician setup with unattended access, as you can have unlimited users, but you can't have two admins."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6760709)

JA

Joe A.

Information Technology

> "During my usage of Zoho Assist, I enjoy the ability to elevate the session to a admin session, and the ease of sending session links to users."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6595464)

AC

Aaron C.

Owner

> "I don't really have any cons, but if there were one, it's that the company doesn't push to always be immediately verified with Windows Defender, so sometimes the..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6421833)

Stefan K.

IT Professional, Developer

> "The price for remote maintenance software for individual customers is much more realistic compared to other products."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7083986)

VR

Verified Reviewer

President Lead Technician

> "It can be somewhat difficult to determine the appropriate version to use, especially since my requirements as an IT consultant differ from those of my clients."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6660369)

MM

Mario M.

Owner and consultant

> "It provides me with instant access to my test server when traveling, even my recent to Europe, it works fine in every city I was at the moment, I was concerned..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6266976)

MG

MIKE G.

Product owner

> "I had lower back pain and could not work sitted using my regular office set up."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769704)

Carlos R.

CEO

> "It works well for both on-demand support and managing unattended systems."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882)

JD

Jeremy D.

IT Manager

> "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496)

CS

Clayton S.

Customer Support Coordinator

> "The tools and connection were great with stable internet! While it does not require connection codes which can be great, it required clients to redownload the..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6567970)

Glenn M.

Senior Consultant

> "the ZA server doesn't always recognize when a computer is offline, and 2) sometimes the session will freeze if you log out of the remote computer's user account,..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6034945)

JUAN OSCAR R.

President

> "The connections are secure and stable, which gives us confidence when accessing sensitive systems."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7097387)

CD

Craig D.

President

> "I have 4 monitors and I dislike that I am unable to move the remote session screen to the monitor of my choosing. When I have multiple remote sessions..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6038350)

AR

Anil R.

Cluster IT Manager

> "It stands out for its simplicity and reliable performance, making it ideal for our small IT teams and accessing the servers."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6836244)

AW

Andrea W.

President

> "a bit expensive for what I need; client's screen lags and I am often needing to reconnect because client screen freezes"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6695579)

RA

Roshen A.

System Administrator

> "With some improvements to the UI and mobile support, it could be an even stronger product."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089032)

SB

Scott B.

President

> "I didn’t really see any downside to this app other than sometimes my screen was smaller and needed closeups to see reports."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6595601)

LV

Laurence V.

Special Projects Manager

> "This program is indispensable for helping my children remotely. When family is dispersed all over the country it is great to still be able to help them."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7012941)

TP

Tim P.

IT Manager

> "When using Assist for a tablet or smart phone is difficult with all the approvals needed before able to connect."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6419466)

AV

Arjun V.

Dev

> "easy to use however it is browser centric, If you can provide download desktop icon to directly open the session would be great option"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047588)

TH

Terry H.

Senior Network Administrator Specialist

> "I have had a few problems with the remote print portion of the program."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001841)

RA

Roshen A.

System Administrator

> "It meets most requirements for remote troubleshooting and system access while remaining affordable and easy to manage."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089032)

GH

Graham H.

Head of IT

> "File transfer can be quite slow some times and the interface is a little clunky, but works overall when needed."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6386574)

PB

Philip B.

None

> "Security features like 2FA and role-based access are solid."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748)

PC

Philip C.

CEO

> "The free version has limited functionality, which might not be sufficient for small teams or businesses."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400)

KT

Karthikraj T.

Technical Lead

> "Remote desktop access is very good, even we can use it in without any installations and easy to configure for all kind of users."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7058017)

JR

Jose R.

NetSuite Admin

> "Sometimes when in a session the screen goes blank and I have to restart the session."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6647399)

Michael H.

Owner

> "Zoho Assist has proven to have the best feature set and performance for the cost."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7075816)

MT

Matt T.

Technical Director

> "File transfer may not be as fast as others (although may have been poor internet connection)"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6689662)

PB

Philip B.

None

> "Zoho Assist is easy to deploy and works directly from the browser, which saves a lot of time when supporting users."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748)

SS

Shubham S.

Owner

> "They have new software releases without informing the users before which causes some issues while using the platform."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6313976)

LB

Larin B.

Analyst

> "I love it and continue to use it frequently as my daily access to users offsite workstations."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7058305)

JH

Jan H.

Boss

> "Remote access did not work on mobile devices without app store"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6629467)

[View Reviews](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

VR

Verified Reviewer

owner

> "My home office computer has the information I need and I can access it easily thru GoToMyPc. When I had printing issues, I..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7034898)

JT

Jane T.

Office Manager

> "Nothing on their end, on my end if the office had a power outage even for a second my office computer is then powered off, so in..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7048841)

Susan W.

Accounting Administrator

> "GoToMyPC gives me complete access to my office computer working remotely on my laptop from home, hotels while traveling or..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7074626)

PM

Paula M.

owner

> "They do not offer a monthly plans, only monthly billing, and do not alert you when your account is up for renewal..Renewal is..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#SoftwareAdvice___6791280)

GH

Gina H.

Remote PC support

> "It has enabled me to assist her whenever she needs help, which makes her very happy and reduces my stress. "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7073555)

DC

Darek C.

President and Owner

> "Sometimes I lose ability to type right letters and I have to re-login."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7030903)

JG

Joe G.

Managing Director

> "Also like that you can complete your information and when you need to fill in a form you can with just one click."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6762055)

Paula C.

Executive Assistant

> "Internet connection freezes up interface at times when I am online for longer than a few minutes; have to disconnect and log in..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6844301)

SG

Scott G.

Managing Partner

> "I have been with GoToMyPC for over 10 years now and have always been impressed with the customer service, if when there were..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7077045)

BM

Betty M.

President

> "Unfortunately though we just have to use Remote Desktop and a vpn to access the other computers and the other person can't..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6811034)

TK

Tricia K.

Telecommunications consultant

> "I have been using GoToMyPC since 2000 and have used it almost daily and the ease for which it allows me to be anywhere and get..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6421464)

Randall M.

Senior Vice President

> "I only miss not having the two monitors in view on my work PC."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7022246)

BM

Betty M.

President

> "I would like to see better pricing for small businesses that have multiple computers we could use this on."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6811034)

PM

Paula M.

owner

> "We do not use it..When I tried to cancel, I was told that we had a annual plan and we would have to carry the cost for another..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#SoftwareAdvice___6791280)

Laverne R.

owner, buyer

> "It is very easy and quick to connect to my office computer from home or away from work. "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7078904)

AH

Angela H.

Owner

> "I also don't like that I can't copy and paste from my remote device."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6865152)

LP

Lisa P.

Owner

> "I travel extensively for work and this platform is essential."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7070656)

BB

Bertram B.

Manager

> "I can barely use it; only for 2 PC's since the price jumps from $792 to $1188/yr just to be able to connect to a third computer."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6366227)

CH

Cedric H.

Attorney

> "I like the flexibility it provides me to work while traveling or from my home."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6820362)

AD

Angela D.

President

> "My internet connection sometimes causes problems, no fault of GotomyPC software."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6832087)

DL

Deniz L.

Co-Founder and Co-Owner

> "I do not have many problems or connectivity issues and when I do, I can get someone on the phone to help me quickly."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7011881)

JS

Joy S.

Owner

> "I am an income tax preparer, and in 2020 my daughter was hospitalized for over 3 months...during tax season!"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7002499)

VR

Verified Reviewer

Non-Profit Accountant

> "It has become a crucial part of my business and enables me to respond to clients needs from anywhere, at any time, from my..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4891576)

JK

Jeannette K.

Real Estate Broker

> "not as functional on a tablet, host computer screen is too small a part of the tablet screen"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6307400)

SO

Sheryl O.

General Manager

> "I can count on GoToMyPC to run my office computer from my home and that includes printing receipts for guests as well as credit..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6100019)

MO

Mark O.

Owner

> "If the host computer reboots, I am unable to establish a connection."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6627040)

Peter R.

Principle Consultant

> "For a remote desktop product, GoToMyPC is a secure, responsive, and feature-rich product, allowing me to work as productively as..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6043123)

RR

Robert R.

Enrolled Agent

> "I think I have been over charged for four computers but that would have been my fault because I was not watching what I was..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6561226)

TE

Thomas E.

Account Manager

> "I have had a couple of questions over the years and the support people were quick to respond and help me."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7107141)

JG

Joe G.

Managing Director

> "The cost of it has gone up considerably since the company changed hands."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6762055)

GT

Gregg T.

Owner

> "The best aspect of GoToMyPC is being able to access my work computer from anywhere in the world. "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6290095)

IP

Ian P.

CEO

> "They won’t stop charging your card even though you ask for it numerous times."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#SoftwareAdvice___6551493)

LV

Lisa V.

Dental assistant

> "I am able to access my work station/dental software from home, allowing me to post insurance payments to patient accounts, print..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4765593)

DP

Donna P.

V.P.

> "The app makes it hard to read accounting reports as the zoom feature on a phone is small but it would be the same in any program."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4735231)

CB

Christine B.

Owner

> "I could bring a very lightweight laptop (11" screen) on trips for consulting, get on wifi, and have full access to my desktop at..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6130425)

DF

Dennis F.

President and Treating Physician

> "Larger files take a long time to transfer."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6368540)

SS

Susan S.

President

> "It has made my workday much more flexible and know that I can connect to my work desktop from ANYWHERE!"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6699399)

GB

Grahame B.

Managing Director

> "Sometime slow to connect depending on internet speeds"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6672887)

RH

Rebecca H.

Owner

> "This allows me to continue to move my business forward and have complete control over my finances without disrupting the..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4810440)

J. Valerie F.

Owner

> "I didn't have time to research free options, so I purchased this."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6307070)

Paula C.

Executive Assistant

> "Easy to use; easy to access; responds quickly; strong security; allows me to access multiple computers in different locations"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6844301)

Peter S.

Attorney

> "File transfers sometimes glitch; could not utilize file transfer when logged in from vacation rental with firewall."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6208746)

KV

Kathleen V.

Clinical Nurse Specialist Owner

> "I never have to worry about forgetting a file--I always have access"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7115219)

Adam H.

President

> "The price; at $38 per instance, it is a bit pricey."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6591115)

VA

Veronica A.

InHouse Manager

> "What I like most about GTMPC, is the easy accessiblity from my home PC or my cell phone."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6435973)

CL

Cliff L.

MD

> "Sometimes can be slow to logon and the drag and drop to download function does not seem to work as well when using MAC computers"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4764810)

PW

Peter W.

President

> "My 3 screens will be small but I can easily zoom in where I need to see."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6239974)

PG

Peter G.

President

> "Setup is a bit confusing, where one individual sets up the program for everyone else. As the owner I feel somewhat helpless, if..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4736512)

RC

Robert C.

Treasurer

> "I am very pleased with this service and the longevity of my subscription speaks to that! "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7114564)

IP

Ian P.

CEO

> "They will keep charging you and say that they cant cancel."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#SoftwareAdvice___6551493)

TG

Tony G.

Treasurer

> "I live 50 miles from my office - much of the work can be home-based so the ability to access office files and software remotely..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___5059945)

PM

Paula M.

Finance Administrator

> "there was an issue on restart with our network that took some time to clear up, but it was our network, not GoToMyPC."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6012178)

Jenny S.

Owner/Office Manager

> "Because of this product, it SAVED me during Covid and I am now able to have the flexibility to choose to work from home or take..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4735512)

JD

Joyce D.

Assistant

> "My office is short staffed at this time. Because of my husband's illness, I am unable to physically go into the office. "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4924613)

DL

Deniz L.

Co-Founder and Co-Owner

> "I love that I can always access my computer from anywhere!"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7011881)

J. Valerie F.

Owner

> "I am an individual user, and this product is expensive for me."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6307070)

SR

Susan R.

appraiser

> "I feel that my data is secure and it allows me to work at home all hours of the day and avoid leaving the house when the weather..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6220296)

DL

David L.

CPA

> "Dual monitor doesn't work as a true dual monitor. If you have a dual monitor setup on your computer and have dual monitors at..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___3482536)

TR

Travis R.

Owner

> "We use GoToMyPC to access computers from multiple business locations and this software is the most reliable that we have found..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___5022656)

HW

Howard W.

Owner

> "Sometimes it slows down if either of the internet connections weaken"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6101393)

SC

Shirley C.

Secretary Treasurer

> "Was happy with it when it was working, need some help getting it back on my home computer to my work computer."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6706768)

ME

Mike E.

Investment Banker

> "For basic remote access it seems like the cost is a little high... but we couldn't find any other options."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6147333)

JG

Joe G.

Managing Director

> "Easy to use, all logins and bookmarks in one place."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6762055)

LT

Laura T.

CPA

> "Rather than just allowing me to dial into the office, there have been times when I've failed to send something from my home..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4615252)

SH

Scott H.

Store Manager, Contractor sales

> "Overall, though quite expensive it pays for itself in time with the ability to go to my PC!"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6318826)

DP

David P.

Director of Litigation Support

> "Sometimes the remote printing is glitchy."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6217633)

CG

Christine G.

CPA AND OWNER

> "This program has been an integral part of my CPA practice for myself and my staff."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6427035)

JD

Joyce D.

Assistant

> "Without GoToMyPC, I would be unable to send my insurance claims. "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4924613)

GH

Gina H.

Remote PC support

> "GoToMyPC is simple to use and extremely reliable. "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7073555)

RR

Robert R.

Enrolled Agent

> "The cost. "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6561226)

DL

Deniz L.

Co-Founder and Co-Owner

> "Everyone is knowledgeable about troubleshooting and friendly."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___7011881)

SL

Stephanie L.

Office Manager

> "My only problem isn't with GoToMyPC it's with my internet connection."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4911813)

Bob D.

President

> "The fact that the product can be used within a desktop access, mobile phone or pad access, or from a client's desktop is very..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4858165)

PM

Paula M.

Finance Administrator

> "Installed, an issue cropped up on restart for the install."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6012178)

BF

Brooke F.

Treasurer

> "Working from home is not a new thing but having access to the main office's accounting program after hours and on the weekend is..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6135396)

PR

Patricia R.

CPA

> "Having to be at the host computer to fix issues is not always possible"

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6036958)

GT

Gregg T.

Owner

> "GoToMyPc has been perfect for my law practice and makes me more productive. "

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6290095)

VL

Valerie L.

CPA

> "I'm not sure if it is a problem with GoToMyPC or my wifi."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___4940461)

RL

Rochele L.

CEO

> "It allows me to access the company's main computer and to be able to work from anywhere in the world."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___6073425)

VV

Vivienne V.

Owner

> "Most of the time I don't want to use the GoToMyPC print assistant and even though I keep disabling it, the next time I login I..."

[See full review](https://www.capterra.com/p/193062/GoToMyPC/#Capterra___3488094)

[View Reviews](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

## User interface

4.72 (1,369)

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

4.82 (586)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Active Directory Integration

150

Important

Activity Dashboard

120

Important

Zoho Assist

Top features

26/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/112011/Zoho-Assist/#features)

GoToMyPC

21/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/193062/GoToMyPC/#features)

### Recognition

No recognitions have been awarded to Zoho Assist

No recognitions have been awarded to GoToMyPC

### Deployment & support

Zoho Assist

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

GoToMyPC

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho Assist

-   By Zoho
-   Located in United States
-   Founded in 1996

GoToMyPC

-   By GoTo
-   Located in United States
-   Founded in 2003

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$35/month

Price

€8.39/month

4.8

Features

4.2

4.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/193062-219280/GoToMyPC-vs-Iperius-Remote)

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,369)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

vs

[Iperius Remote](https://www.capterra.com/p/219280/Iperius-Remote/)[4.25 (227)](https://www.capterra.com/p/219280/Iperius-Remote/reviews/)

₹480/month

Price

€8.39/month

4.6

Features

4.2

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/112011-219280/Zoho-Assist-vs-Iperius-Remote)

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (586)](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

vs

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (730)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

$35/month

Price

$6/month

4.8

Features

4.7

4.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/162972-193062/Splashtop-Business-Access-vs-GoToMyPC)

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,369)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

vs

[ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

₹480/month

Price

$34.9/month

4.6

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/112011-146892/Zoho-Assist-vs-ISL-Light)

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (586)](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

vs

[dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.85 (279)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

$35/month

Price

$19/year

4.8

Features

4.7

4.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/145125-193062/dualmon-Remote-Access-vs-GoToMyPC)