---
title: "Compare Zoho Assist vs Syncro 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Zoho Assist and Syncro based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/112011-207618/Zoho-Assist-vs-Syncro"
page_type: "comparison"
language: "en"
---

# Zoho Assist vs Syncro Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho AssistSyncro2/4 selected

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (149)](https://www.capterra.com/p/207618/Syncro/reviews/)

[## Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Starting Price

₹480.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [1,491 reviews](#user-reviews)

Positive

1,447

Neutral

33

Negative

11

[## Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (149)](https://www.capterra.com/p/207618/Syncro/reviews/)

Starting Price

$129.00/month

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [149 reviews](#user-reviews)

Positive

143

Neutral

5

Negative

1

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## Summary

* * *

Features in Managed Service Providers (MSP) Software

18 / 44

Only Zoho Assist

-   Active Directory Integration
-   Alerts/Notifications
-   Endpoint Protection

Best performer

27 / 44

Only Syncro

-   Activity Tracking
-   Anti Virus
-   Configuration Management

User satisfaction

User satisfaction

4.7

User reviews[1,491](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.6

User satisfaction

4.6

User reviews[149](https://www.capterra.com/p/207618/Syncro/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.7

Customer support

4.3

Price starts from

Price starts from

₹480Flat Rate, Per Month

-   Free version
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Price starts from

$129Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Outsourced IT & MSP Support, IT Support, Customer Help Desks.

Best for

Built for MSPs and internal IT departments, Microsoft 365 administrators, IT consultants, and technology startups.

## User reviews

Pros & cons

JL

Junichi L.

IT Support

> "The platform offers useful features such as unattended access, file transfer, remote reboot, and multi-monitor support, helping IT teams resolve issues..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7180165)

SS

Sathish S.

Sr.System Administrator

> "Additionally, some advanced features feel limited compared to other remote support tools, and occasional session disconnects can interrupt ongoing work."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908)

JL

Junichi L.

IT Support

> "Features such as unattended access, file transfer, multi-monitor support, session recording, and reboot/reconnect make remote support efficient and..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7180165)

PW

Paul W.

Operations Director

> "Occasional browser issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130725)

Jason S.

EVP - IT

> "It solved several issues for my organization with regards to ongoing remote access and one-time remote support, along with machine compliance and..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153306)

MA

Mohhamad A.

CEO

> "Some advanced features are only available in higher pricing plans, which might not be ideal for small teams or individual users."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309)

OB

Oliver B.

Finance

> "The platform provides a reliable and efficient way to deliver remote support, with stable connections and an easy-to-use interface that simplifies..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166536)

Steven C.

Installation Tech

> "Users frequently mention lag, dropped sessions, or unstable connections, especially on weaker networks or across regions."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7145196)

UC

Ulysses C.

Coding Consultant

> "For IT professionals, MSPs, or helpdesk teams, it strips away the bloated installation processes of legacy remote-support software, making on-demand..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153238)

RG

Raul G.

CEO

> "I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7099110)

VR

Verified Reviewer

Owner

> "It allows me to quickly connect to client machines, troubleshoot issues, and resolve problems without needing to be on-site, which saves both time and..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066)

BH

Brian H.

Technology Manager

> "Occasionally, connection stability can be inconsistent on slower networks, which can be frustrating during active support sessions."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7169132)

FP

Fernando P.

CEO

> "Zoho Assist provides a highly cost-effective, reliable, and user-friendly remote support solution that perfectly aligns with our project-based workflow..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7167134)

Joel H.

Director

> "I have also come across small bugs or interface quirks that feel a little clunky, especially compared with more polished premium tools."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7131754)

VR

Verified Reviewer

CEO

> "It so sophisticated and tailored to business need that u feel like u lost so many productive hours figuring out and it so easy just like abc made by..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7182371)

SS

Sathish S.

Sr.System Administrator

> "At times, the remote session performance can be slightly inconsistent on low-bandwidth networks."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908)

HK

Hosam K.

Owner

> "The setup was straightforward, and the custom domain and branding options allowed us to create a professional support experience for our clients."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7161391)

JM

Joe M.

Owner

> "I believe the most difficult challenge was the ability to transfer files between the two computers. "

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7185633)

MS

Manju S.

Finance Manager

> "Security features such as encrypted sessions and role-based access controls gave confidence when handling client devices."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166106)

DH

Dylan H.

Owner

> "The UI Navigation is sometimes confusing and the remote device connection sometimes takes odd paths through the world, like if I am in the US and the..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6613561)

MA

Mohhamad A.

CEO

> "It simplifies troubleshooting and saves a lot of time compared to traditional support methods. Despite a few minor limitations, it remains a strong..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309)

Carlos R.

CEO

> "The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882)

NS

Narsuri S.

Student

> "Features like unattended access, file transfer, and multi-platform support are very useful for managing systems efficiently."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7140288)

NT

Nicolò T.

System Administrator

> "File transfer requires entering a dedicated “file transfer mode”—direct drag-and-drop from the main session window isn’t supported"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954)

Chris R.

Owner

> "Overall, Zoho Assist has made remote support faster, easier, and more streamlined, allowing me to focus more on solving problems and less on dealing..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692)

LO

Lee O.

CEO

> "Attended Access Module is a bit tricky to associate a new computer to a group."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7115329)

MM

Michael M.

CIO

> "When work-at-home was required in 2020, we were able to quickly implement effective remote support for all users with Zoho Assist."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153432)

JD

Jeremy D.

IT Manager

> "The inability to integrate external password management solutions such as Bitwarden, Keeper, Nordpass, Proton Pass, or LastPass."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496)

VR

Verified Reviewer

Owner

> "Technicians can start sessions directly from a browser without heavy local installations, making it very flexible for working on the go."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130158)

PH

Paul H.

Sr. Network Engineer

> "It can be very wonky when attaching to a system that has multiple monitors and then navigating to all the screens depending on what you do on that..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964)

Mintu B.

Group Data Lead

> "It makes remote troubleshooting easy through features like unattended access, file transfer, and cross-platform support."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7159068)

MC

Matt C.

CEO

> "License seat is automatically wasted by super admin by default."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7187941)

Miki L.

Owner

> "Unattended access setup across multiple computers and sites was straightforward, and connections are fast and reliable even over slower networks."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178753)

NT

Nicolò T.

System Administrator

> "The new version added too many steps just to connect to clients, significantly slowing down our workflow."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954)

GV

Guruduth V.

IT Manager

> "The unattended access feature is particularly useful for managing and troubleshooting devices without requiring the end user to be present."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075)

GS

Guman S.

Manager

> "lack in to elevate as admin while in remote support, if remote user is standard user then cant elevate as admin"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032727)

SL

Santiago L.

TI analyst

> "the tools it provides for monitoring infrastructure and all the extra tools it provides, as well as its ease of use and file transfer capabilities."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154788)

ZD

Zach D.

IT Admin

> "I didn't want a ton of support as the products that offer that tend to be much more expensive for the same functions."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7185627)

PP

Peter P.

IT Administrator

> "Setting up a remote access session is incredibly straightforward for both me and my clients, there is zero steep learning curve or confusing menus to..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7162472)

Roscoe H.

Director of IT

> "The option of technician vs unattended assistance was confusing in the beginning."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818)

GV

Guruduth V.

IT Manager

> "The platform is easy to set up, and features such as unattended access, remote troubleshooting, file transfer, and multi-platform support have..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075)

RH

Ray H.

Director of IT

> "I think the cost is the only thing holding me back from pulling the trigger on using the product."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7128510)

GV

Guruduth V.

IT Manager

> "The connection quality is stable, and the security features provide confidence when accessing and managing remote devices."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075)

JF

Joe F.

IT Supervisor

> "I need to access 4 different amazon fire tablets to turn on music (mood-music) for an office setting, but this is not possible for some reason."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6819927)

OB

Oliver B.

Finance

> "one of the standout features of Zoho Assist is its fast and stable remote connection performance."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166536)

VR

Verified Reviewer

Owner

> "I've experienced 1 bad connection issue but that was cleared up after reporting to support."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7146076)

JL

Junichi L.

IT Support

> "It allows IT support teams to troubleshoot user devices quickly without requiring complex configuration."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7180165)

SL

Srdjan L.

System administrator

> "It has some bug after elevate to admin mode with resolution in Windows."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736)

MP

Mitul P.

CEO

> "I can send the customer a link, connect to their computer, and help them right away without making the process complicated."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7159357)

VR

Verified Reviewer

System Administrator

> "Sometimes the connection can be a bit slow, and a few features feel limited."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7056362)

WW

Will W.

IT

> "The interface is clear and well organised, making it simple to navigate between sessions, file transfers, and system tools."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000)

AM

Alec M.

Principal Consultant

> "Getting the unattended installer to a client if I am not onsite, is bit of a pain as the user at the site can not get the installer directly."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6596899)

Carlos R.

CEO

> "I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882)

GP

George P.

Lead Developer

> "There are not many things I did not like but I am not a fan of the per person/unit pricing model offered."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7164079)

UC

Ulysses C.

Coding Consultant

> "What I like most about Zoho Assist is its exceptional balance of simplicity and cross-platform flexibility at an incredibly competitive price point."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153238)

DA

David A.

Manager

> "Changing from department to department is not the fastest way to look for other computers"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047365)

WW

Will W.

IT

> "It has become a reliable tool for day-to-day support tasks, especially in environments where ease of access and minimal setup are key."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000)

AS

Anders S.

Systems Engineer

> "Not aa big fan of how they do the technician setup with unattended access, as you can have unlimited users, but you can't have two admins."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6760709)

BH

Brian H.

Technology Manager

> "The unattended access feature is particularly valuable for managing servers and systems after hours."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7169132)

VR

Verified Reviewer

general practitioner

> "the remote feature is not like the others app, and the cons i can make a solution to overcome"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7069942)

M

Melih Ç.

General Manager

> "Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6506387)

Zach U.

CEO

> "This is unnecessary for home labs and general use."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177209)

AY

Aaron Y.

Director of IT

> "As a director, another great feature is the ability for multiple technicians to join a support session. If a team member is having trouble fixing a..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769393)

RG

Robert G.

Principal Engineer

> "My client was out of support for 5 days while I waited for verification."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178960)

NL

Nikhitha L.

Senior engineer

> "Its remote access and support tools, including unattended access and session recording, work well for troubleshooting and assisting clients."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6581496)

VA

Viktor A.

IT Support

> "The lag sometimes when you are remotely login is annoying, however this could be due to network connectivity and speed which is outside if Zoho assist"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6816289)

MI

Mark I.

IT Tech

> "Overall my experience with Zoho is mostly in the remote support side, I have relied on Zoho for successfully connecting remotely to clients hundreds of..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154691)

FP

Fernando P.

CEO

> "Up to this point, the only potential drawback is market recognition."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7167134)

PC

Philip C.

CEO

> "The platform offers a robust set of features for remote support, including seamless cross-platform functionality, secure connections, and an intuitive..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400)

JA

José A.

It Manager

> "So far, chat responsiveness is the main issue."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177997)

KB

Kathleen B.

Business Development Manager

> "My job involves making important deadlines on a regular basis, and this program gives me the flexibility to work a lot of hours outside regular office..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6685389)

VR

Verified Reviewer

President Lead Technician

> "It can be somewhat difficult to determine the appropriate version to use, especially since my requirements as an IT consultant differ from those of my..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6660369)

WW

Will W.

IT

> "It also integrates well with other Zoho products, which helps streamline workflows."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000)

JD

Jeremy D.

IT Manager

> "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496)

Roscoe H.

Director of IT

> "It also offers MFA which is a great option for users needing a secure remote access option."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818)

Glenn M.

Senior Consultant

> "the ZA server doesn't always recognize when a computer is offline, and 2) sometimes the session will freeze if you log out of the remote computer's..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6034945)

VR

Verified Reviewer

HRIS

> "Zoho Assist allows me to connect to multiple computers simultaneously."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7155180)

CD

Craig D.

President

> "I have 4 monitors and I dislike that I am unable to move the remote session screen to the monitor of my choosing. When I have multiple remote..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6038350)

PB

Philip B.

None

> "Zoho Assist offers great value for IT teams and MSPs looking for a reliable, secure remote support solution without enterprise-level pricing."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748)

AW

Andrea W.

President

> "a bit expensive for what I need; client's screen lags and I am often needing to reconnect because client screen freezes"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6695579)

VR

Verified Reviewer

Owner

> "The interface is straightforward, and the ability to start sessions quickly makes it easy to deliver responsive support."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066)

Joel H.

Director

> "I have also come across small bugs or interface quirks that feel a little clunky, especially compared with more polished premium tools."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7131754)

GV

Guruduth V.

IT Manager

> "The interface is straightforward, making it easy for both technicians and users to navigate."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075)

RJ

Rob J.

System Admin

> "sometimes the interface seems a bit confusing but still manageable."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6655009)

VR

Verified Reviewer

Security Engineer

> "It has an uncomplicated user friendly web interface and has so many features that you'll never need to touch a users device ever again!"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093764)

SL

Sylvain L.

Computer Tech.

> "Compare to other, the main page is not very intuitive."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6421367)

KF

Ken F.

Director, Internal IT

> "Zoho assist is my first line application for support, full featured and intuitive."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769811)

KM

Kranthikiran M.

RA

> "the user interface can be confusing or difficult to navigate for first-time users."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___4658783)

WW

Will W.

IT

> "It also integrates well with other Zoho products, which helps streamline workflows."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000)

KT

Kareem T.

VP

> "We do not use any of the available integrated apps"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___2812336)

Norbert M.

Software Engineer

> "Zoho Assist has overall been a fantastic service and we look forward to further integrating the service with our API."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7117829)

Zach U.

CEO

> "This is unnecessary for home labs and general use."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177209)

LR

Luc R.

Support analyst

> "Good integration with Zendesk."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6622269)

MA

Maria A.

CEO

> "At first was difficult to understand how it worked."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6701269)

LR

Luc R.

Support analyst

> "Generally pleased because of Zendesk integration and ease of use."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6622269)

BM

Bill M.

Client Support and Training

> "I haven't found anything in using Zoho that is difficult or frustrating"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___4922805)

DD

Debasish D.

Assistant Project Lead

> "It has made my daily work more easier than before by being available 24x7."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7134061)

NA

Nausheen A.

Events & Experiential Marketing Manager

> "Its been a little difficult & not very user friendly."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___3941202)

SL

Santiago L.

TI analyst

> "Furthermore, the tools it offers make daily operations much easier."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154788)

ZD

Zach D.

IT Admin

> "I didn't want a ton of support as the products that offer that tend to be much more expensive for the same functions."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7185627)

BL

Berker L.

Contruction

> "So smart to use for beginners."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7149223)

Roscoe H.

Director of IT

> "The option of technician vs unattended assistance was confusing in the beginning."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818)

LP

Lindsay P.

Consultant

> "I found it to be really simple for the end user as well."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7182875)

SL

Srdjan L.

System administrator

> "It has some bug after elevate to admin mode with resolution in Windows."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736)

WW

Will W.

IT

> "It has become a reliable tool for day-to-day support tasks, especially in environments where ease of access and minimal setup are key."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000)

JD

Jeremy D.

IT Manager

> "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496)

[View Reviews](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

AH

Alan H.

Chief Nerd

> "Simplicity, quick learning curve, flexible scripting, and an all-in-one tool that I am slowly replacing 3rd-party tools..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7170018)

CW

Carly W.

Front of House

> "Some customers have a single email address for both personal and business use, but the system does not allow the same..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152)

AW

Andrew W.

IT Helpdesk Specialist

> "It provides us with a secure method of storing client contact information and has lots of great tools that help us do..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342)

ML

Marius L.

Tier Three Helpdesk Technician

> "Remote connections can sometimes be slow and there is no option to automatically reconnect to a workstation when it..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065252)

Len K.

CEO

> "It gives experienced technicians the tools they need to build efficient workflows without forcing rigid processes. While..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865)

CK

Chris K.

Owner

> "lack of integration with Open source tools like IT Flow, and when you call support they give you an excuse making it sound..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057029)

SP

Samitha P.

Onsite Tech

> "Syncro has been a reliable and efficient platform for managing endpoints, automating repetitive tasks, and handling client..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539)

KH

Kirk H.

Manager

> "I would say that if I had to pick something out that I didn't like would be the changing of the customers info should be..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846)

DT

Diego T.

Senior IT technician

> "I like automation, scripting, ticket management, security and remote access, although, backgrounding tools & Splashtop..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876)

Spencer E.

IT Managed Services Engineer

> "UI/UX isn’t the slickest or most modern: Some users describe the interface as dated or less polished than newer..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7059174)

AC

Ashish C.

Technical support

> "The interface is user-friendly, and it helps streamline daily tasks such as ticket management, device monitoring, and..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

NT

Nathan T.

IT Technician and Voip Administrator

> "I also think the cellar app could do with a little updating as it logs you out frequently and isn't as user friendly as..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407)

VR

Verified Reviewer

System Admin

> "Syncro’s backgrounding tools are extremely powerful and reliable, allowing me to troubleshoot and resolve issues quickly..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060732)

MK

Mack K.

Technical Alignment Manager

> "Main con is the interface is not the best compared to other solutions."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420)

JM

Jared M.

System Engineer

> "Delivering both RMM & PSA with high-end features for automation, policies, scripting out of the box helps make you more..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7019559)

MK

Mack K.

Technical Alignment Manager

> "Other minor issues all related to interface not being the best."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420)

SC

Shawn C.

Lead Developer

> "We rely heavily on the scripting capabilities and PowerShell automation, and Syncro executes them reliably across our..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481)

SA

Samuel A.

Business Owner

> "Not much to dislike about Syncro, my biggest issue would be that we are billed in USD whilst we are based in Australia."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065177)

RM

Romeo M.

IT Engineer

> "Syncro’s all-in-one platform makes managing tickets, invoicing, and remote monitoring seamless."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101)

AW

Andrew W.

IT Helpdesk Specialist

> "I have to scroll back when managing alert tickets that are low priority."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342)

SC

Shawn C.

Lead Developer

> "The integration layer is strong—we connect AV tools, external RMM agents, and multiple third-party systems without..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481)

JC

Jennifer C.

Account Manager

> "Syncro doesn't offer quite the same level of robustness as some of its competitors."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065633)

JE

Joshua E.

IT Manager

> "The new integration with M365 is great because it makes password resets a breeze and eliminates the need to switch between..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481)

RM

Romeo M.

IT Engineer

> "Sometimes it is difficult to know which way to deploy scripts by policies."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101)

PV

Prakash V.

Mamager

> "We like syncro RMM and Tickting tool it amazing very well build all together with great UI/UX help in our day to day..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112167)

TS

Tom S.

Director

> "Patch management - can be very buggy when trying to deploy feature updates (I.e. Windows 11 23H2)."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6853180)

CE

Cydrina E.

Tier One Helpdesk

> "It assists greatly in managing the high intake volume of tickets we receive so that we can better assist our clientele."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045)

VR

Verified Reviewer

Infrastructure Engineer

> "The user interface is not the greatest if you compare it to competitors, the mobile app is very limited"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6867324)

JD

Joe D.

Senior System Engineer

> "It helps provide pushing applications, updates and scripts but also to jump on the user's computer to help troubleshoot..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057055)

MA

Mohammed A.

Sr. Systems Architect

> "I am unable to update my note after submitting it."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695)

JT

Jacob T.

Network Engineer

> "The pricing model is very reasonable and allows for smaller MSPs to get into the space without making huge commitments off..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583)

RwW

Ross wimmersberger W.

CEO

> "I would say lack of full integrations with partners. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058581)

SP

Samitha P.

Onsite Tech

> "Syncro brings RMM and PSA together in one platform, which eliminates the need to juggle multiple tools."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539)

MM

Matthew M.

Owner Director of IT

> "The reporting, making your own report is not easy to do at all. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121)

AR

Ashley R.

COO

> "It integrates nicely with existing tools in your stack, and the API is robust enough to cover any gaps."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060792)

MM

Matthew M.

Owner Director of IT

> "I have tried multiple times and never have been able to create a report."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121)

AC

Ashish C.

Technical support

> "This makes it much easier for our team to manage multiple client devices and respond to issues quickly."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

NT

Nathan T.

IT Technician and Voip Administrator

> "sometimes the site can be slow."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407)

KH

Kirk H.

Manager

> "Over it is a great tool to you when you have multiples of customer accounts and the ease of use is fantastic great for..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846)

BM

Ben M.

Senior Technician

> "No idea if anyone's reported problems are getting addressed."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481)

BM

Ben M.

Senior Technician

> "Provides good remote access and monitoring functions and integrates with several security products."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481)

DG

David G.

Owner

> "Support was just ok and development velocity was slow."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7013682)

MA

Mohammed A.

Sr. Systems Architect

> "The integration with MS 365 also helps with registering users in the organization."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695)

BM

Ben M.

Senior Technician

> "Clunky ticketing system."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481)

AC

Ashish C.

Technical support

> "The automation tools are also very helpful for reducing manual work and improving response time for support issues."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

Len K.

CEO

> "Project management needs work"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865)

RB

Ron B.

Owner

> "I was able to reduce my costs, and have better options to troubleshoot a machine without even remoting onto it."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057089)

CF

Cody F.

IT Director

> "years in and all of our complaints are cosmetic."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057023)

JE

Joshua E.

IT Manager

> "I also appreciate the baseline checks that help double check configurations, ensuring everything is set correctly."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481)

PK

Paul K.

Senior Network Engineer

> "The calendaring function and interface is very rudimentary, the script troubleshooting can be a bit difficult, and the..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834115)

BM

Bill M.

Chief Simplifer

> "We like that we have an integrated platform and single pane of glass for PSA and RMM."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065760)

DC

David C.

IT Assistant

> "My biggest gripe however, is that we are unable to use our ticket metrics as one account is shared with reception who book..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823389)

MW

Michal W.

Technical Engineer

> "I like the most how easy it is to push PowerShell script, Asset management is also an advantage, I can filter assets..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058177)

Brian W.

Owner

> "There are some things you can't do in the mobile app. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___5052509)

CE

Cydrina E.

Tier One Helpdesk

> "This helps to keep things organized when dealing with multiple clients at a time."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045)

MC

Matthew C.

Owner

> "The alerts are lagging and notifies you of removed software 4 to 6 hours later, which isn't helpful then."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749)

CW

Carly W.

Front of House

> "It's easy to see how much of each item remains, know exactly when to reorder, and quickly enter new stock as it arrives."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152)

OB

Otto B.

Owner

> "However does not use the PSA/billing as it would not work in the EU"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823335)

NS

Nick S.

Sales

> "Coming from a more outdated system, it feels like a major upgrade—everything is more organized, secure, and centralized."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057049)

MC

Matthew C.

Owner

> "The user interface looks dated and needs a lot of improvement."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749)

DT

Diego T.

Senior IT technician

> "Having these options to fit our workflo almost perfectly is amazing, is the thing I like most about Syncro."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876)

CG

Clayton G.

IT Service Manager

> "I would not recommend to use the Integrated Remote connection tools yet. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823916)

Ronen S.

IT Administrator

> "The seamless integration between these two features really streamlines our workflow."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057453)

CW

Christopher W.

Owner

> "Price is too high for the limited features I use."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4845022)

MM

Matthew M.

Owner Director of IT

> "Excellent, like I said, the invoicing and the ability to stay on one system which is invaluable. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121)

MR

Matt R.

CEO

> "Can sometimes be difficult to get ahold of a human."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834081)

AC

Ashish C.

Technical support

> "Overall, it simplifies managing multiple systems and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

ND

Nick D.

CTO

> "Support is lacking."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823767)

JT

Jacob T.

Network Engineer

> "The integrations are quite useful, and the remote access tool is now quite robust."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583)

WB

William B.

Owner

> "The recently revamped policy module is still less than ideal."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3361749)

MK

Mack K.

Technical Alignment Manager

> "Syncro is a great all-in-one tool for MSP's."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420)

HA

Halion A.

director of client services

> "it gets the job done but the bugs can be annoying"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3820196)

BB

Ben B.

Engineer

> "The learning curve of Syncro is very quick and I picked it up almost immediately despite never using an RMM ticketing..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060728)

VR

Verified Reviewer

Store Manager

> "The lack of customization on the dashboard ui is a small complaint I have."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___2600344)

Len K.

CEO

> "For security-minded and automation-driven MSPs, Syncro provides an excellent value."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865)

Spencer E.

IT Managed Services Engineer

> "UI/UX isn’t the slickest or most modern: Some users describe the interface as dated or less polished than newer..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7059174)

NS

Nick S.

Sales

> "Overall, it offers a modern, streamlined toolkit without the complexity or cost of many competitors."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057049)

MK

Mack K.

Technical Alignment Manager

> "Main con is the interface is not the best compared to other solutions."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420)

MA

Mohammed A.

Sr. Systems Architect

> "I love it; it is easy to enroll new assets and monitor them, seeing both hardware and software information."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695)

MC

Matthew C.

Owner

> "The user interface looks dated and needs a lot of improvement."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749)

AC

Ashish C.

Technical support

> "Overall, it simplifies managing multiple systems and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

VR

Verified Reviewer

Store Manager

> "The lack of customization on the dashboard ui is a small complaint I have."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___2600344)

CT

Craig T.

MSP Lead Engineer

> "Ease of use, customization, support for many products. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7023599)

CK

Chris K.

Owner

> "lack of integration with Open source tools like IT Flow, and when you call support they give you an excuse making it sound..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057029)

JM

John M.

IT Technician

> "From a tech’s point of view, Syncro makes day to day work easier."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058112)

RwW

Ross wimmersberger W.

CEO

> "I would say lack of full integrations with partners. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058581)

ST

Steve T.

IT Coordinator

> "Syncro is a user-friendly, time-saving application."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7029786)

CG

Clayton G.

IT Service Manager

> "I would not recommend to use the Integrated Remote connection tools yet. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823916)

SC

Shawn C.

Lead Developer

> "The integration layer is strong—we connect AV tools, external RMM agents, and multiple third-party systems without..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481)

CF

Cody F.

IT Director

> "years in and all of our complaints are cosmetic."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057023)

JE

Joshua E.

IT Manager

> "The new integration with M365 is great because it makes password resets a breeze and eliminates the need to switch between..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481)

MR

Matt R.

CEO

> "Can sometimes be difficult to get ahold of a human."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834081)

AR

Ashley R.

COO

> "It integrates nicely with existing tools in your stack, and the API is robust enough to cover any gaps."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060792)

CW

Carly W.

Front of House

> "Some customers have a single email address for both personal and business use, but the system does not allow the same..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152)

MA

Mohammed A.

Sr. Systems Architect

> "The integration with MS 365 also helps with registering users in the organization."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695)

KH

Kirk H.

Manager

> "I would say that if I had to pick something out that I didn't like would be the changing of the customers info should be..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846)

MK

Mack K.

Technical Alignment Manager

> "The learning curve is small and everything is intuitive."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420)

NT

Nathan T.

IT Technician and Voip Administrator

> "sometimes the site can be slow."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407)

MW

Michael W.

CEO

> "The tool is amazing and fulfils all of our MSP needs."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7023054)

DG

David G.

Owner

> "Support was just ok and development velocity was slow."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7013682)

[View Reviews](https://www.capterra.com/p/207618/Syncro/reviews/)

## User interface

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)

4.72 (1,491)

[Syncro](https://www.capterra.com/p/207618/Syncro/)

4.61 (149)

### Features

Zoho Assist

18/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/112011/Zoho-Assist/#features)

Syncro

Top features

27/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/207618/Syncro/#features)

### Recognition

Zoho Assist is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value Remote Support Software (2026) 

Syncro is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Managed Service Providers (MSP) Software (2022) 

### Deployment & support

Zoho Assist

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Syncro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho Assist

-   By Zoho
-   Located in United States
-   Founded in 1996

Syncro

-   By Servably
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

vs

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

₹480/month

Price

$24.9/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

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$129/month

Price

$1.75

4.4

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/13803-207618/N-central-vs-Syncro)

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/)

₹480/month

Price

$8.75/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/112011-135003/Zoho-Assist-vs-Slack)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.31 (203)](https://www.capterra.com/p/163344/N-sight/reviews/)

$129/month

Price

$99/month

4.4

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/163344-207618/N-sight-vs-Syncro)

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

vs

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

₹480/month

Price

€22.9/month

4.6

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/112011-149595/Zoho-Assist-vs-AnyDesk)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

$129/month

Price

$129/month

4.4

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144309-207618/Atera-vs-Syncro)

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

vs

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

₹480/month

Price

$199/year

4.6

Features

4.5

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/112011-177094/Zoho-Assist-vs-Supremo-Remote-Desktop)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (342)](https://www.capterra.com/p/170401/ITGlue/reviews/)

$129/month

Price

$29/month

4.4

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/170401-207618/ITGlue-vs-Syncro)

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

vs

[ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

₹480/month

Price

$34.9/month

4.6

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/112011-146892/Zoho-Assist-vs-ISL-Light)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$129/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/184229-207618/NinjaOne-vs-Syncro)

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

vs

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,901)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

₹480/month

Price

$30/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/112011-147830/Zoho-Assist-vs-ScreenConnect)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (311)](https://www.capterra.com/p/141792/Pulseway/reviews/)

$129/month

Price

$67/month

4.4

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-207618/Pulseway-vs-Syncro)