--- title: "Compare Zoho Assist vs Chrome Remote Desktop 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Zoho Assist and Chrome Remote Desktop based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/112011-231371/Zoho-Assist-vs-Chrome-Remote-Desktop" page_type: "comparison" language: "en" --- # Zoho Assist vs Chrome Remote Desktop Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoho AssistChrome Remote Desktop2/4 selected [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/)[4.5 (107)](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/) [## Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting Price ₹480.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [1,491 reviews](#user-reviews) Positive 1,447 Neutral 33 Negative 11 [## Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/)[4.5 (107)](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.4 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [107 reviews](#user-reviews) Positive 99 Neutral 6 Negative 2 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Freshservice 4.6 (798) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### Freshdesk 4.5 (3,481) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### RemotePC 4.7 (583) * * * Starting Price $29.50 Flat Rate,Per Year Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### SysAid 4.5 (522) * * * Starting Price $89.00 Per User,Per Month Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 9,815 reviews from remote desktop software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings Remote Access/Control 4.8 Access Controls/Permissions 4.7 Screen Sharing 4.7 File Transfer 4.5 Mobile Access 4.7 63%Fit Missing features Feature ratings Remote Access/Control 4.8 Access Controls/Permissions NA Screen Sharing 4.6 File Transfer NA Mobile Access 4.6 User satisfaction User satisfaction 4.7 User reviews[1,491](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.6 User satisfaction 4.5 User reviews[107](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.7 Customer support 4.3 Price starts from Price starts from ₹480Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Outsourced IT & MSP Support, IT Support, Customer Help Desks. Best for Not provided by vendor ## User reviews Pros & cons JL Junichi L. IT Support > "The platform offers useful features such as unattended access, file transfer, remote reboot, and multi-monitor support, helping IT teams resolve issues..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7180165) SS Sathish S. Sr.System Administrator > "Additionally, some advanced features feel limited compared to other remote support tools, and occasional session disconnects can interrupt ongoing work." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) JL Junichi L. IT Support > "Features such as unattended access, file transfer, multi-monitor support, session recording, and reboot/reconnect make remote support efficient and..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7180165) PW Paul W. Operations Director > "Occasional browser issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130725) Jason S. EVP - IT > "It solved several issues for my organization with regards to ongoing remote access and one-time remote support, along with machine compliance and..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153306) MA Mohhamad A. CEO > "Some advanced features are only available in higher pricing plans, which might not be ideal for small teams or individual users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) OB Oliver B. Finance > "The platform provides a reliable and efficient way to deliver remote support, with stable connections and an easy-to-use interface that simplifies..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166536) Steven C. Installation Tech > "Users frequently mention lag, dropped sessions, or unstable connections, especially on weaker networks or across regions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7145196) UC Ulysses C. Coding Consultant > "For IT professionals, MSPs, or helpdesk teams, it strips away the bloated installation processes of legacy remote-support software, making on-demand..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153238) RG Raul G. CEO > "I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7099110) VR Verified Reviewer Owner > "It allows me to quickly connect to client machines, troubleshoot issues, and resolve problems without needing to be on-site, which saves both time and..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066) BH Brian H. Technology Manager > "Occasionally, connection stability can be inconsistent on slower networks, which can be frustrating during active support sessions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7169132) FP Fernando P. CEO > "Zoho Assist provides a highly cost-effective, reliable, and user-friendly remote support solution that perfectly aligns with our project-based workflow..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7167134) Joel H. Director > "I have also come across small bugs or interface quirks that feel a little clunky, especially compared with more polished premium tools." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7131754) VR Verified Reviewer CEO > "It so sophisticated and tailored to business need that u feel like u lost so many productive hours figuring out and it so easy just like abc made by..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7182371) SS Sathish S. Sr.System Administrator > "At times, the remote session performance can be slightly inconsistent on low-bandwidth networks." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7138908) HK Hosam K. Owner > "The setup was straightforward, and the custom domain and branding options allowed us to create a professional support experience for our clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7161391) JM Joe M. Owner > "I believe the most difficult challenge was the ability to transfer files between the two computers. " [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7185633) MS Manju S. Finance Manager > "Security features such as encrypted sessions and role-based access controls gave confidence when handling client devices." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166106) DH Dylan H. Owner > "The UI Navigation is sometimes confusing and the remote device connection sometimes takes odd paths through the world, like if I am in the US and the..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6613561) MA Mohhamad A. CEO > "It simplifies troubleshooting and saves a lot of time compared to traditional support methods. Despite a few minor limitations, it remains a strong..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7136309) Carlos R. CEO > "The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) NS Narsuri S. Student > "Features like unattended access, file transfer, and multi-platform support are very useful for managing systems efficiently." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7140288) NT Nicolò T. System Administrator > "File transfer requires entering a dedicated “file transfer mode”—direct drag-and-drop from the main session window isn’t supported" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) Chris R. Owner > "Overall, Zoho Assist has made remote support faster, easier, and more streamlined, allowing me to focus more on solving problems and less on dealing..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7119692) LO Lee O. CEO > "Attended Access Module is a bit tricky to associate a new computer to a group." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7115329) MM Michael M. CIO > "When work-at-home was required in 2020, we were able to quickly implement effective remote support for all users with Zoho Assist." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153432) JD Jeremy D. IT Manager > "The inability to integrate external password management solutions such as Bitwarden, Keeper, Nordpass, Proton Pass, or LastPass." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) VR Verified Reviewer Owner > "Technicians can start sessions directly from a browser without heavy local installations, making it very flexible for working on the go." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7130158) PH Paul H. Sr. Network Engineer > "It can be very wonky when attaching to a system that has multiple monitors and then navigating to all the screens depending on what you do on that..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964) Mintu B. Group Data Lead > "It makes remote troubleshooting easy through features like unattended access, file transfer, and cross-platform support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7159068) MC Matt C. CEO > "License seat is automatically wasted by super admin by default." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7187941) Miki L. Owner > "Unattended access setup across multiple computers and sites was straightforward, and connections are fast and reliable even over slower networks." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178753) NT Nicolò T. System Administrator > "The new version added too many steps just to connect to clients, significantly slowing down our workflow." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954) GV Guruduth V. IT Manager > "The unattended access feature is particularly useful for managing and troubleshooting devices without requiring the end user to be present." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) GS Guman S. Manager > "lack in to elevate as admin while in remote support, if remote user is standard user then cant elevate as admin" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032727) SL Santiago L. TI analyst > "the tools it provides for monitoring infrastructure and all the extra tools it provides, as well as its ease of use and file transfer capabilities." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154788) ZD Zach D. IT Admin > "I didn't want a ton of support as the products that offer that tend to be much more expensive for the same functions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7185627) PP Peter P. IT Administrator > "Setting up a remote access session is incredibly straightforward for both me and my clients, there is zero steep learning curve or confusing menus to..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7162472) Roscoe H. Director of IT > "The option of technician vs unattended assistance was confusing in the beginning." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) GV Guruduth V. IT Manager > "The platform is easy to set up, and features such as unattended access, remote troubleshooting, file transfer, and multi-platform support have..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) RH Ray H. Director of IT > "I think the cost is the only thing holding me back from pulling the trigger on using the product." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7128510) GV Guruduth V. IT Manager > "The connection quality is stable, and the security features provide confidence when accessing and managing remote devices." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) JF Joe F. IT Supervisor > "I need to access 4 different amazon fire tablets to turn on music (mood-music) for an office setting, but this is not possible for some reason." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6819927) OB Oliver B. Finance > "one of the standout features of Zoho Assist is its fast and stable remote connection performance." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7166536) VR Verified Reviewer Owner > "I've experienced 1 bad connection issue but that was cleared up after reporting to support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7146076) JL Junichi L. IT Support > "It allows IT support teams to troubleshoot user devices quickly without requiring complex configuration." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7180165) SL Srdjan L. System administrator > "It has some bug after elevate to admin mode with resolution in Windows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736) MP Mitul P. CEO > "I can send the customer a link, connect to their computer, and help them right away without making the process complicated." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7159357) VR Verified Reviewer System Administrator > "Sometimes the connection can be a bit slow, and a few features feel limited." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7056362) WW Will W. IT > "The interface is clear and well organised, making it simple to navigate between sessions, file transfers, and system tools." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) AM Alec M. Principal Consultant > "Getting the unattended installer to a client if I am not onsite, is bit of a pain as the user at the site can not get the installer directly." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6596899) Carlos R. CEO > "I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882) GP George P. Lead Developer > "There are not many things I did not like but I am not a fan of the per person/unit pricing model offered." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7164079) UC Ulysses C. Coding Consultant > "What I like most about Zoho Assist is its exceptional balance of simplicity and cross-platform flexibility at an incredibly competitive price point." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7153238) DA David A. Manager > "Changing from department to department is not the fastest way to look for other computers" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047365) WW Will W. IT > "It has become a reliable tool for day-to-day support tasks, especially in environments where ease of access and minimal setup are key." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) AS Anders S. Systems Engineer > "Not aa big fan of how they do the technician setup with unattended access, as you can have unlimited users, but you can't have two admins." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6760709) BH Brian H. Technology Manager > "The unattended access feature is particularly valuable for managing servers and systems after hours." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7169132) VR Verified Reviewer general practitioner > "the remote feature is not like the others app, and the cons i can make a solution to overcome" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7069942) M Melih Ç. General Manager > "Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6506387) Zach U. CEO > "This is unnecessary for home labs and general use." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177209) AY Aaron Y. Director of IT > "As a director, another great feature is the ability for multiple technicians to join a support session. If a team member is having trouble fixing a..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769393) RG Robert G. Principal Engineer > "My client was out of support for 5 days while I waited for verification." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178960) NL Nikhitha L. Senior engineer > "Its remote access and support tools, including unattended access and session recording, work well for troubleshooting and assisting clients." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6581496) VA Viktor A. IT Support > "The lag sometimes when you are remotely login is annoying, however this could be due to network connectivity and speed which is outside if Zoho assist" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6816289) MI Mark I. IT Tech > "Overall my experience with Zoho is mostly in the remote support side, I have relied on Zoho for successfully connecting remotely to clients hundreds of..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154691) FP Fernando P. CEO > "Up to this point, the only potential drawback is market recognition." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7167134) PC Philip C. CEO > "The platform offers a robust set of features for remote support, including seamless cross-platform functionality, secure connections, and an intuitive..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400) JA José A. It Manager > "So far, chat responsiveness is the main issue." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177997) KB Kathleen B. Business Development Manager > "My job involves making important deadlines on a regular basis, and this program gives me the flexibility to work a lot of hours outside regular office..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6685389) VR Verified Reviewer President Lead Technician > "It can be somewhat difficult to determine the appropriate version to use, especially since my requirements as an IT consultant differ from those of my..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6660369) WW Will W. IT > "It also integrates well with other Zoho products, which helps streamline workflows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) JD Jeremy D. IT Manager > "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) Roscoe H. Director of IT > "It also offers MFA which is a great option for users needing a secure remote access option." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) Glenn M. Senior Consultant > "the ZA server doesn't always recognize when a computer is offline, and 2) sometimes the session will freeze if you log out of the remote computer's..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6034945) VR Verified Reviewer HRIS > "Zoho Assist allows me to connect to multiple computers simultaneously." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7155180) CD Craig D. President > "I have 4 monitors and I dislike that I am unable to move the remote session screen to the monitor of my choosing. When I have multiple remote..." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6038350) PB Philip B. None > "Zoho Assist offers great value for IT teams and MSPs looking for a reliable, secure remote support solution without enterprise-level pricing." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748) AW Andrea W. President > "a bit expensive for what I need; client's screen lags and I am often needing to reconnect because client screen freezes" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6695579) VR Verified Reviewer Owner > "The interface is straightforward, and the ability to start sessions quickly makes it easy to deliver responsive support." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7133066) Joel H. Director > "I have also come across small bugs or interface quirks that feel a little clunky, especially compared with more polished premium tools." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7131754) GV Guruduth V. IT Manager > "The interface is straightforward, making it easy for both technicians and users to navigate." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7178075) RJ Rob J. System Admin > "sometimes the interface seems a bit confusing but still manageable." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6655009) VR Verified Reviewer Security Engineer > "It has an uncomplicated user friendly web interface and has so many features that you'll never need to touch a users device ever again!" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093764) SL Sylvain L. Computer Tech. > "Compare to other, the main page is not very intuitive." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6421367) KF Ken F. Director, Internal IT > "Zoho assist is my first line application for support, full featured and intuitive." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769811) KM Kranthikiran M. RA > "the user interface can be confusing or difficult to navigate for first-time users." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___4658783) WW Will W. IT > "It also integrates well with other Zoho products, which helps streamline workflows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) KT Kareem T. VP > "We do not use any of the available integrated apps" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___2812336) Norbert M. Software Engineer > "Zoho Assist has overall been a fantastic service and we look forward to further integrating the service with our API." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7117829) Zach U. CEO > "This is unnecessary for home labs and general use." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7177209) LR Luc R. Support analyst > "Good integration with Zendesk." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6622269) MA Maria A. CEO > "At first was difficult to understand how it worked." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6701269) LR Luc R. Support analyst > "Generally pleased because of Zendesk integration and ease of use." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6622269) BM Bill M. Client Support and Training > "I haven't found anything in using Zoho that is difficult or frustrating" [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___4922805) DD Debasish D. Assistant Project Lead > "It has made my daily work more easier than before by being available 24x7." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7134061) NA Nausheen A. Events & Experiential Marketing Manager > "Its been a little difficult & not very user friendly." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___3941202) SL Santiago L. TI analyst > "Furthermore, the tools it offers make daily operations much easier." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7154788) ZD Zach D. IT Admin > "I didn't want a ton of support as the products that offer that tend to be much more expensive for the same functions." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7185627) BL Berker L. Contruction > "So smart to use for beginners." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7149223) Roscoe H. Director of IT > "The option of technician vs unattended assistance was confusing in the beginning." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7121818) LP Lindsay P. Consultant > "I found it to be really simple for the end user as well." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7182875) SL Srdjan L. System administrator > "It has some bug after elevate to admin mode with resolution in Windows." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736) WW Will W. IT > "It has become a reliable tool for day-to-day support tasks, especially in environments where ease of access and minimal setup are key." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7157000) JD Jeremy D. IT Manager > "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts." [See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496) [View Reviews](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) BL Brooks L. Education and Learning Administrator > "It provides reliable remote access, allowing me to connect to another computer from anywhere with an internet connection." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7164212) BL Brooks L. Education and Learning Administrator > "However, I have occasionally experienced connection issues, especially when internet stability is weak, which can interrupt the remote..." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7164212) BL Brooks L. Education and Learning Administrator > "The security features, including Google account authentication, help keep connections safe and protected." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7164212) DB Daryl B. Assistant Site Manager > "Sometimes viewing PDFs is clumsy - Adobe is better - and the 'resume browsing' feature is just annoying with no easy way to switch it off." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7029453) KG Kelley G. Data Scientist > "The connection is stable, the controls are smooth, and it lets me get into my computer from anywhere without needing extra software." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7054026) Vasilis K. Web Developer > "When I use Chrome Remote Desktop to control my computer using my android device it's sometimes difficult to type text and use the..." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6663766) JG James G. IT Engineer > "Providing support for a Chromebook can be difficult at times, but Chrome remote desktop allows me to connect to a Chromebook with little..." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6817323) PW Parker W. Teacher > "Chrome Remote Desktop also lacks some of the features of other programs that give users remote access." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6753893) MD Michelle D. Admin, Marketing, Webmaster, Bookkeeper, Other > "It helps me get reports I need and to troubleshoot when the office is having issues with their computer (as long as it is still connected..." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6808111) KG Kelley G. Data Scientist > "It also lacks some of the advanced features other remote tools have." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7054026) BL Brooks L. Education and Learning Administrator > "On the positive side, customer support and help resources from Google are helpful and easy to follow when troubleshooting problems." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7164212) Giau N. manager > "The tool often times has issues with stability and performance, which makes it unsuitable for companies who want something stable and..." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4466952) PW Parker W. Teacher > "Chrome Remote Desktop allows me to access my work computer from home. " [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6753893) AS Andres S. Senior Software Engineer > "The interface is a bit janky and has quite a bit of latency." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6036080) VR Verified Reviewer Operations manager > "Pretty good so long as you have good internet connection, not sure why it crashes but i hope they work on it" [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7087941) JN James N. Software Developer > "Overall, Chrome Remote Desktop is a useful tool for remote access, but it may not provide all the functionalities required for..." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4785556) Marcia J. Interior Designer > "I liked the ease of install and ability to access my desktop from other locations." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7053830) YP Yashas P. Manager > "Chrome Remote Desktop requires a good internet connection for optimal performance. If your connection is slow, you may experience lag or..." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4354177) Chiara L. Legale > "It's very easy and beginner friendly, overall the most one used globally." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7152088) MP Meet P. hr > "The audio can occasionally be out of sync with the video when editing or viewing a video that has been accessed from a different computer." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4399312) Chiara L. Legale > "It's so easy to use, it's one of the first browsers I trusted to use and will never change!" [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7152088) RS Roch S. moa > "Sometimes it takes a while to download the desktop version" [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6144280) KG Kelley G. Data Scientist > "Great for straightforward, everyday remote work." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7054026) AG Anurag G. MANAGER > "There likewise doesn't appear to be a simple method for duplicating/glue data from your neighborhood clipboard to the distant PC." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4295726) BM Ben M. General Manager > "This was the perfect solution, and I can even control it from my phone!" [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6560795) YP Yashas P. Manager > "Chrome Remote Desktop does not offer as much customer support as more expensive remote desktop solutions.• Bandwidth requirements:" [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4354177) Erisnaldo L. Information Technology Technician > "The program's way of monitoring is very good, either by smartphone or laptop I can follow all the work I do in the company and even..." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4287059) VR Verified Reviewer Mechanical Engineer > "Sometimes performance issues appear, such as slow response times or difficulty with certain types of tasks" [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4368790) MD Matthew D. Director > "Chrome is super easy to use and set-up." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7031566) Erisnaldo L. Information Technology Technician > "Another problem is when accessing the smartphone, I can't make file transfers." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4287059) JoB João B. New Product Designer > "Being able to access my workstation at any time can be a lifesaver in certain situations, and allows me to monitor access and feel better..." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4893584) GO Grace O. Sales executive > "Sometimes it's difficult to upgrade the app as it has happened to me and I had to uninstall the app and reinstall." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4329284) TS Tarannum S. process assosiate > "It's not difficult to utilize, covers the nuts and bolts including document moves, and it offers both fixed controller and oddball screen..." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4311299) FK Fasna K. Developer > "Additionally, I found that the connection can be slow or laggy at times, making it difficult to use." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4359070) MD Mayank D. Senior Specialist > "I found that there are many features available within this app which are helpful to me in terms of multitasking, however for few other..." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4013824) KG Komal G. SAP Consultant > "It is difficult to set it up initially without proper instructions." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4409930) GL Griffin L. Manager of All Operations > "It's a very reliable program in my use case" [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6703663) AG Anurag G. MANAGER > "I didn't figure out how to control/change this." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4295726) Vasilis K. Web Developer > "The navigation is smooth and fast." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6663766) DM Darko M. Lead Generation Specialist > "Very slow, the connection is not stable, and the graphic is not good." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___3596895) Troy S. BROADCAST TECHNICIAN > "On an ethernet connection it works well but on mibile , make sure your handset has ayt least a H+ or 4G connection for remote..." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4364520) VcR Víctor R. Researcher > "The main downside of this software is about changing between monitors." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___3750259) BO Beverly O. Bookkeeper > "The app proved invaluable for collaboration with colleagues during COVID. " [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___5037229) Catherine C. Content Moderator > "I can't think a single reason of not liking the software." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4159706) VR Verified Reviewer CEO > "It is also secure bevause you can use password to login." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6357843) VR Verified Reviewer Research Assistant > "The graphics aren't good despite good internet speed." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___3500872) AG Anurag G. MANAGER > "I've had the option to walk individuals through the course of how to set it up with a basic email guidance so it's incredible they can do..." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4295726) DB Daryl B. Assistant Site Manager > "Sometimes viewing PDFs is clumsy - Adobe is better - and the 'resume browsing' feature is just annoying with no easy way to switch it off." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7029453) ShahZain S. HR and Operations > "It offers a large number of highlights and expansions that upgrade your perusing experience." [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4795816) YP Yashas P. Manager > "Chrome Remote Desktop does not offer as much customer support as more expensive remote desktop solutions.• Bandwidth requirements:" [See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4354177) [View Reviews](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/) ## User interface [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) 4.72 (1,491) [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) 4.54 (107) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Active Directory Integration 150 Important Activity Dashboard 120 Important Zoho Assist Top features 23/50 - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - AI Copilot - API - Application Management - Authentication - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Cross-Platform Access - Customizable Branding - Desktop Virtualization - Device Enrollment - Device Management - Diagnostics - Diagnostics Tools - Drag & Drop - Event Logs - File Management - File Sharing - File Transfer - Generative AI - Live Chat - Meeting Management - Mobile Access - Monitoring - Multiple Monitor Access - Multiple User Accounts - Performance Metrics - Print Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Update/Installation - Remote Wipe - Reporting/Analytics - Reporting & Statistics - Role-Based Permissions - Screen Recording - Screen Sharing - Secure Data Storage - Secure Login [See all features](https://www.capterra.com/p/112011/Zoho-Assist/#features) Chrome Remote Desktop 7/50 - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - AI Copilot - API - Application Management - Authentication - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Cross-Platform Access - Customizable Branding - Desktop Virtualization - Device Enrollment - Device Management - Diagnostics - Diagnostics Tools - Drag & Drop - Event Logs - File Management - File Sharing - File Transfer - Generative AI - Live Chat - Meeting Management - Mobile Access - Monitoring - Multiple Monitor Access - Multiple User Accounts - Performance Metrics - Print Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Update/Installation - Remote Wipe - Reporting/Analytics - Reporting & Statistics - Role-Based Permissions - Screen Recording - Screen Sharing - Secure Data Storage - Secure Login [See all features](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#features) ### Recognition Zoho Assist is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value Remote Support Software (2026)  Chrome Remote Desktop is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Zoho Assist Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Chrome Remote Desktop Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoho Assist - By Zoho - Located in United States - Founded in 1996 Chrome Remote Desktop - By Google - Located in United States - Founded in ## Popular Comparisons [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) ₹480/month Price $24.9/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer) [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/)[4.54 (107)](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Contact vendor for pricing Price $24.9/month 4.4 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/194565-231371/TeamViewer-vs-Chrome-Remote-Desktop) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) ₹480/month Price $8.75/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-135003/Zoho-Assist-vs-Slack) [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/)[4.54 (107)](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) Contact vendor for pricing Price €22.9/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149595-231371/AnyDesk-vs-Chrome-Remote-Desktop) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) ₹480/month Price €22.9/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-149595/Zoho-Assist-vs-AnyDesk) [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/)[4.54 (107)](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/) vs [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Contact vendor for pricing Price $29.5/year 4.4 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/173304-231371/RemotePC-vs-Chrome-Remote-Desktop) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) ₹480/month Price $199/year 4.6 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/112011-177094/Zoho-Assist-vs-Supremo-Remote-Desktop) [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/)[4.54 (107)](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/) vs [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (589)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) Contact vendor for pricing Price $35/month 4.4 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/193062-231371/GoToMyPC-vs-Chrome-Remote-Desktop) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) ₹480/month Price $34.9/month 4.6 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-146892/Zoho-Assist-vs-ISL-Light) [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/)[4.54 (107)](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/) vs [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (735)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Contact vendor for pricing Price $6/month 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/162972-231371/Splashtop-Business-Access-vs-Chrome-Remote-Desktop) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) vs [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,901)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) ₹480/month Price $30/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/112011-147830/Zoho-Assist-vs-ScreenConnect) [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/)[4.54 (107)](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/) vs [dualmon](https://www.capterra.com/p/145125/dualmon-Remote-Access/)[4.86 (289)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) Contact vendor for pricing Price $19/year 4.4 Features 4.7 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/145125-231371/dualmon-Remote-Access-vs-Chrome-Remote-Desktop)