# Compare Zoho Assist vs Chrome Remote Desktop 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoho Assist and Chrome Remote Desktop based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/112011-231371/Zoho-Assist-vs-Chrome-Remote-Desktop

---

# Zoho Assist vs Chrome Remote Desktop Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho AssistChrome Remote Desktop2/4 selected

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,369)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

[Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/)[4.5 (104)](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/)

[## Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.7 (1,369)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Starting Price

₹480.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [1,369 reviews](#user-reviews)

Positive

1,328

Neutral

32

Negative

9

[## Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/)[4.5 (104)](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [104 reviews](#user-reviews)

Positive

96

Neutral

6

Negative

2

## Summary

* * *

Key features rated by users

Features selected based on 9,611 reviews from remote desktop software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Remote Access/Control

4.8

Access Controls/Permissions

4.7

Screen Sharing

4.7

File Transfer

4.5

Mobile Access

4.7

63%Fit

Missing features

Feature ratings

Remote Access/Control

4.8

Access Controls/Permissions

NA

Screen Sharing

4.6

File Transfer

NA

Mobile Access

4.6

User satisfaction

User satisfaction

4.7

User reviews[1,369](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.6

User satisfaction

4.5

User reviews[104](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.7

Customer support

4.3

Price starts from

Price starts from

₹480Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Outsourced IT & MSP Support, IT Support, Customer Help Desks.

Best for

Not provided by vendor

## User reviews

Pros & cons

Carlos R.

CEO

> "I like that I can manage unattended devices, reboot systems remotely, and still keep sessions simple for clients who aren’t very technical."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882)

RG

Raul G.

CEO

> "I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7099110)

AY

Aaron Y.

Director of IT

> "As a director, another great feature is the ability for multiple technicians to join a support session. If a team member is having trouble fixing a particular..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769393)

Carlos R.

CEO

> "The interface can feel a little split between “Remote Support” and “Unattended Access,” which was confusing at first when trying to understand licensing and..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882)

PB

Philip B.

None

> "Zoho Assist offers great value for IT teams and MSPs looking for a reliable, secure remote support solution without enterprise-level pricing."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748)

NT

Nicolò T.

System Administrator

> "File transfer requires entering a dedicated “file transfer mode”—direct drag-and-drop from the main session window isn’t supported"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954)

KF

Ken F.

Director, Internal IT

> "Zoho Assist stands out as it enables the technician to enter the credentials for elevation to "Admin" status, making it faster to get into a working support..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769811)

PH

Paul H.

Sr. Network Engineer

> "It can be very wonky when attaching to a system that has multiple monitors and then navigating to all the screens depending on what you do on that remote system..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964)

JJ

Jerry J.

CFO

> "Being able to jump into a remote session quickly to troubleshoot an issue or deploy software makes my day-to-day operations much smoother."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7092913)

NT

Nicolò T.

System Administrator

> "The new version added too many steps just to connect to clients, significantly slowing down our workflow."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954)

EJ

Elroy J.

Managing Director

> "It helps us resolve issues faster, keeps sessions organized, and doesn’t overwhelm with unnecessary complexity. If you support clients regularly, it’s a..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7087878)

GS

Guman S.

Manager

> "lack in to elevate as admin while in remote support, if remote user is standard user then cant elevate as admin"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032727)

VR

Verified Reviewer

IT Manager

> "Zoho Assist has helped us reduce ticket resolution times, provide faster support, and keep our operations running smoothly."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7059229)

JF

Joe F.

IT Supervisor

> "I need to access 4 different amazon fire tablets to turn on music (mood-music) for an office setting, but this is not possible for some reason."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6819927)

NT

Nicolò T.

System Administrator

> "The interface is clean and intuitive, remote sessions are stable, and the overall user experience aligns closely with what we appreciated in ScreenConnect."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7040954)

DH

Dylan H.

Owner

> "The UI Navigation is sometimes confusing and the remote device connection sometimes takes odd paths through the world, like if I am in the US and the target..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6613561)

KK

Kyle K.

Manchester England England

> "Overall, the pros well outweigh the cons. And if saving time, convenience, good support, and always having a connection to the things you need when you need..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7026796)

SL

Srdjan L.

System administrator

> "It has some bug after elevate to admin mode with resolution in Windows."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093736)

MG

Mario G.

IT Supervisor

> "This simplicity translates directly into Time Saving, as I can now complete tasks that used to take an hour in just a few minutes."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989)

VR

Verified Reviewer

System Administrator

> "Sometimes the connection can be a bit slow, and a few features feel limited."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7056362)

MG

Mario G.

IT Supervisor

> "I have been using this platform for several months now, and it has quickly become an essential part of my daily workflow. If you are looking for a tool that..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989)

DA

David A.

Manager

> "Changing from department to department is not the fastest way to look for other computers"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047365)

LCG

Luis Carlos G.

IT Manager

> "Is a good tool to connect other branch computers, i apreciate its a excellent tool also is very light for the charge of the cpu and ram charge i wadely recomend..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7103726)

LO

Lee O.

CEO

> "Attended Access Module is a bit tricky to associate a new computer to a group."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7115329)

M

Melih Ç.

General Manager

> "Our support teams are working with Zoho Desk (Ticket Management) system, and we can easly can access to remote sessions in a native integration."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6506387)

VR

Verified Reviewer

general practitioner

> "the remote feature is not like the others app, and the cons i can make a solution to overcome"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7069942)

NL

Nikhitha L.

Senior engineer

> "Its remote access and support tools, including unattended access and session recording, work well for troubleshooting and assisting clients."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6581496)

JD

Jeremy D.

IT Manager

> "The inability to integrate external password management solutions such as Bitwarden, Keeper, Nordpass, Proton Pass, or LastPass."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496)

PC

Philip C.

CEO

> "The platform offers a robust set of features for remote support, including seamless cross-platform functionality, secure connections, and an intuitive interface."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400)

VA

Viktor A.

IT Support

> "The lag sometimes when you are remotely login is annoying, however this could be due to network connectivity and speed which is outside if Zoho assist"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6816289)

KB

Kathleen B.

Business Development Manager

> "My job involves making important deadlines on a regular basis, and this program gives me the flexibility to work a lot of hours outside regular office hours to..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6685389)

NC

Nick C.

Senior Security Operations Engineer

> "The admin portal is clunky; 2 different areas for settings, confusing, often difficult to find things."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769416)

NP

Nitin P.

IT DESK

> "The unattended access feature makes it very convenient to manage systems remotely without any hassle."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7108064)

HS

Harry S.

Head of IT

> "Installation on MacOS and Android is complicated and the installer program provides little guidance."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6830502)

MT

Mayur T.

CA

> "Remote access works smoothly most of the time and helps save a lot of time when managing systems remotely."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7073336)

PN

Paul N.

Systems Administrator

> "Unattended agents sometimes go offline for short periods of time after intense troubleshooting sessions that require multiple reboots, connect, disconnects."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6292669)

JB

Julian B.

IT Consultant

> "The software and the ease with which I can use it to provide multiple services to my clients means I have had a very positive experience using Zoho Assist and..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6348845)

Christopher S.

Owner

> "the mobile version has connectivity issues and glitches at times."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6871920)

VR

Verified Reviewer

IT Manager

> "It integrates well into our workflow and saves time during busy clinic hours."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7059229)

AM

Alec M.

Principal Consultant

> "Getting the unattended installer to a client if I am not onsite, is bit of a pain as the user at the site can not get the installer directly."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6596899)

PH

Paul H.

Sr. Network Engineer

> "Clean dashboard which is important, and I love the drill-down features so that I can get information on any device running the Zoho endpoint client."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6884964)

EW

EMMANUEL W.

Chief Technology Officer

> "\_Some computers when using the volume agent deployment tool of Zoho assist fail to connect even after being added to the list of computers."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6462988)

MG

Mario G.

IT Supervisor

> "They are responsive, technical, and actually listen to user feedback. When you consider the level of service and the robust feature set, the Value for Money is..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7110989)

JT

James T.

Owner

> "Sometimes, there are some glitches to where certain keystrokes won't be passed. "

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001765)

VR

Verified Reviewer

Security Engineer

> "It has an uncomplicated user friendly web interface and has so many features that you'll never need to touch a users device ever again!"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7093764)

Cesar C.

Director General

> "We need not to buy two different sets of licenses."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7090914)

JT

Jean T.

Director of Development

> "It supports Linux systems, which other vendors dont have full support for. And installation is seemless."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7032635)

AS

Anders S.

Systems Engineer

> "Not aa big fan of how they do the technician setup with unattended access, as you can have unlimited users, but you can't have two admins."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6760709)

JA

Joe A.

Information Technology

> "During my usage of Zoho Assist, I enjoy the ability to elevate the session to a admin session, and the ease of sending session links to users."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6595464)

AC

Aaron C.

Owner

> "I don't really have any cons, but if there were one, it's that the company doesn't push to always be immediately verified with Windows Defender, so sometimes the..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6421833)

Stefan K.

IT Professional, Developer

> "The price for remote maintenance software for individual customers is much more realistic compared to other products."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7083986)

VR

Verified Reviewer

President Lead Technician

> "It can be somewhat difficult to determine the appropriate version to use, especially since my requirements as an IT consultant differ from those of my clients."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6660369)

MM

Mario M.

Owner and consultant

> "It provides me with instant access to my test server when traveling, even my recent to Europe, it works fine in every city I was at the moment, I was concerned..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6266976)

MG

MIKE G.

Product owner

> "I had lower back pain and could not work sitted using my regular office set up."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6769704)

Carlos R.

CEO

> "It works well for both on-demand support and managing unattended systems."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089882)

JD

Jeremy D.

IT Manager

> "Also, the inability to add custom tools to be run such as PowerShell or Python Scripts."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6697496)

CS

Clayton S.

Customer Support Coordinator

> "The tools and connection were great with stable internet! While it does not require connection codes which can be great, it required clients to redownload the..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6567970)

Glenn M.

Senior Consultant

> "the ZA server doesn't always recognize when a computer is offline, and 2) sometimes the session will freeze if you log out of the remote computer's user account,..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6034945)

JUAN OSCAR R.

President

> "The connections are secure and stable, which gives us confidence when accessing sensitive systems."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7097387)

CD

Craig D.

President

> "I have 4 monitors and I dislike that I am unable to move the remote session screen to the monitor of my choosing. When I have multiple remote sessions..."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6038350)

AR

Anil R.

Cluster IT Manager

> "It stands out for its simplicity and reliable performance, making it ideal for our small IT teams and accessing the servers."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6836244)

AW

Andrea W.

President

> "a bit expensive for what I need; client's screen lags and I am often needing to reconnect because client screen freezes"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6695579)

RA

Roshen A.

System Administrator

> "With some improvements to the UI and mobile support, it could be an even stronger product."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089032)

SB

Scott B.

President

> "I didn’t really see any downside to this app other than sometimes my screen was smaller and needed closeups to see reports."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6595601)

LV

Laurence V.

Special Projects Manager

> "This program is indispensable for helping my children remotely. When family is dispersed all over the country it is great to still be able to help them."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7012941)

TP

Tim P.

IT Manager

> "When using Assist for a tablet or smart phone is difficult with all the approvals needed before able to connect."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6419466)

AV

Arjun V.

Dev

> "easy to use however it is browser centric, If you can provide download desktop icon to directly open the session would be great option"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7047588)

TH

Terry H.

Senior Network Administrator Specialist

> "I have had a few problems with the remote print portion of the program."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7001841)

RA

Roshen A.

System Administrator

> "It meets most requirements for remote troubleshooting and system access while remaining affordable and easy to manage."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7089032)

GH

Graham H.

Head of IT

> "File transfer can be quite slow some times and the interface is a little clunky, but works overall when needed."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6386574)

PB

Philip B.

None

> "Security features like 2FA and role-based access are solid."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748)

PC

Philip C.

CEO

> "The free version has limited functionality, which might not be sufficient for small teams or businesses."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6646400)

KT

Karthikraj T.

Technical Lead

> "Remote desktop access is very good, even we can use it in without any installations and easy to configure for all kind of users."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7058017)

JR

Jose R.

NetSuite Admin

> "Sometimes when in a session the screen goes blank and I have to restart the session."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6647399)

Michael H.

Owner

> "Zoho Assist has proven to have the best feature set and performance for the cost."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7075816)

MT

Matt T.

Technical Director

> "File transfer may not be as fast as others (although may have been poor internet connection)"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6689662)

PB

Philip B.

None

> "Zoho Assist is easy to deploy and works directly from the browser, which saves a lot of time when supporting users."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7062748)

SS

Shubham S.

Owner

> "They have new software releases without informing the users before which causes some issues while using the platform."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6313976)

LB

Larin B.

Analyst

> "I love it and continue to use it frequently as my daily access to users offsite workstations."

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___7058305)

JH

Jan H.

Boss

> "Remote access did not work on mobile devices without app store"

[See full review](https://www.capterra.com/p/112011/Zoho-Assist/#Capterra___6629467)

[View Reviews](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

KG

Kelley G.

Data Scientist

> "The connection is stable, the controls are smooth, and it lets me get into my computer from anywhere without needing extra software."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7054026)

DB

Daryl B.

Assistant Site Manager

> "Sometimes viewing PDFs is clumsy - Adobe is better - and the 'resume browsing' feature is just annoying with no easy way to switch it off."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7029453)

JG

James G.

IT Engineer

> "Providing support for a Chromebook can be difficult at times, but Chrome remote desktop allows me to connect to a Chromebook with little..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6817323)

Vasilis K.

Web Developer

> "When I use Chrome Remote Desktop to control my computer using my android device it's sometimes difficult to type text and use the keyboard..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6663766)

MD

Michelle D.

Admin, Marketing, Webmaster, Bookkeeper, Other

> "It helps me get reports I need and to troubleshoot when the office is having issues with their computer (as long as it is still connected..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6808111)

KG

Kelley G.

Data Scientist

> "It also lacks some of the advanced features other remote tools have."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7054026)

VR

Verified Reviewer

Operations manager

> "Pretty good so long as you have good internet connection, not sure why it crashes but i hope they work on it"

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7087941)

PW

Parker W.

Teacher

> "Chrome Remote Desktop also lacks some of the features of other programs that give users remote access."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6753893)

Marcia J.

Interior Designer

> "I liked the ease of install and ability to access my desktop from other locations."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7053830)

JN

James N.

Software Developer

> "Overall, Chrome Remote Desktop is a useful tool for remote access, but it may not provide all the functionalities required for..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4785556)

KG

Kelley G.

Data Scientist

> "Great for straightforward, everyday remote work."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7054026)

Giau N.

manager

> "The tool often times has issues with stability and performance, which makes it unsuitable for companies who want something stable and..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4466952)

PW

Parker W.

Teacher

> "Chrome Remote Desktop allows me to access my work computer from home. "

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6753893)

AS

Andres S.

Senior Software Engineer

> "The interface is a bit janky and has quite a bit of latency."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6036080)

JoB

João B.

New Product Designer

> "Being able to access my workstation at any time can be a lifesaver in certain situations, and allows me to monitor access and feel better..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4893584)

YP

Yashas P.

Manager

> "Chrome Remote Desktop requires a good internet connection for optimal performance. If your connection is slow, you may experience lag or..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4354177)

MD

Matthew D.

Director

> "Chrome is super easy to use and set-up."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___7031566)

MP

Meet P.

hr

> "The audio can occasionally be out of sync with the video when editing or viewing a video that has been accessed from a different computer."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4399312)

VR

Verified Reviewer

CEO

> "It is also secure bevause you can use password to login."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6357843)

RS

Roch S.

moa

> "Sometimes it takes a while to download the desktop version"

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6144280)

BM

Ben M.

General Manager

> "This was the perfect solution, and I can even control it from my phone!"

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6560795)

AG

Anurag G.

MANAGER

> "There likewise doesn't appear to be a simple method for duplicating/glue data from your neighborhood clipboard to the distant PC."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4295726)

ShahZain S.

HR and Operations

> "It offers a large number of highlights and expansions that upgrade your perusing experience."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4795816)

YP

Yashas P.

Manager

> "Chrome Remote Desktop does not offer as much customer support as more expensive remote desktop solutions.• Bandwidth requirements:"

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4354177)

GT

Ganga T.

Owner

> "It allows us to access our PC from any location just by using the server URL in pc and android app from mobile. If we have a great deal of..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___3747496)

VR

Verified Reviewer

Mechanical Engineer

> "Sometimes performance issues appear, such as slow response times or difficulty with certain types of tasks"

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4368790)

Erisnaldo L.

Information Technology Technician

> "The program's way of monitoring is very good, either by smartphone or laptop I can follow all the work I do in the company and even access..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4287059)

Erisnaldo L.

Information Technology Technician

> "Another problem is when accessing the smartphone, I can't make file transfers."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4287059)

ShahZain S.

HR and Operations

> "My overall experience is awesome, as this platform has user friendly interface, faster browsing performance, no concerns about privacy as..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4795816)

GO

Grace O.

Sales executive

> "Sometimes it's difficult to upgrade the app as it has happened to me and I had to uninstall the app and reinstall."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4329284)

AClM

Ana Célia M.

sales

> "I am enjoying the access outside and inside the area. that I can do my services in movements without interference."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4738611)

FK

Fasna K.

Developer

> "Additionally, I found that the connection can be slow or laggy at times, making it difficult to use."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4359070)

TS

Tarannum S.

process assosiate

> "It's not difficult to utilize, covers the nuts and bolts including document moves, and it offers both fixed controller and oddball screen..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4311299)

DM

Darko M.

Lead Generation Specialist

> "Very slow, the connection is not stable, and the graphic is not good."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___3596895)

MD

Mayank D.

Senior Specialist

> "I found that there are many features available within this app which are helpful to me in terms of multitasking, however for few other apps..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4013824)

VcR

Víctor R.

Researcher

> "The main downside of this software is about changing between monitors."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___3750259)

KB

Kathy B.

Content Specialist/Writer/Digital Producer/Social Media Consulatant

> "When I acquired a tablet, I knew I needed secure, on-the-go access to my sturdy homebound laptop, and Chrome Remote Desktop was the perfect..."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___3556285)

VR

Verified Reviewer

Research Assistant

> "The graphics aren't good despite good internet speed."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___3500872)

GL

Griffin L.

Manager of All Operations

> "It's a very reliable program in my use case"

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6703663)

KG

Komal G.

SAP Consultant

> "It is difficult to set it up initially without proper instructions."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4409930)

DW

Dave W.

Service Desk Manager

> "Super easy to use and easy to implement!"

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6488311)

AG

Anurag G.

MANAGER

> "I didn't figure out how to control/change this."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4295726)

Vasilis K.

Web Developer

> "The navigation is smooth and fast."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___6663766)

Catherine C.

Content Moderator

> "I can't think a single reason of not liking the software."

[See full review](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#Capterra___4159706)

[View Reviews](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/reviews/)

## User interface

4.72 (1,369)

[Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/)

4.53 (104)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Active Directory Integration

150

Important

Activity Dashboard

120

Important

Zoho Assist

Top features

26/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/112011/Zoho-Assist/#features)

Chrome Remote Desktop

7/50

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Application Management
-   Authentication
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Customizable Branding
-   Desktop Virtualization
-   Diagnostics Tools
-   Drag & Drop
-   Event Logs
-   File Management
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Mobile Access
-   Monitoring
-   Multiple Monitor Access
-   Multiple User Accounts
-   Performance Metrics
-   Print Management
-   Real-Time Chat
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Update/Installation
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Screen Recording
-   Screen Sharing
-   Secure Data Storage
-   Secure Login
-   Server Monitoring
-   Summary Reports
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Uptime Reporting

[See all features](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/#features)

### Recognition

No recognitions have been awarded to Zoho Assist

No recognitions have been awarded to Chrome Remote Desktop

### Deployment & support

Zoho Assist

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Chrome Remote Desktop

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho Assist

-   By Zoho
-   Located in United States
-   Founded in 1996

Chrome Remote Desktop

-   By Google
-   Located in United States
-   Founded in

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