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Event driven organizations who care about their brand and community.
Frequent event producers selling a minimum of 2,000 tickets/registrations per year. Theater Organizations, Schools, Sports Venues, Performing Arts Venues, Symphonies, Music Venues.
I enjoy the event splash page which personalizes your event. Sparxo's customer service is also awesome and they are very responsive if you have any questions.
Losing data from an expired event ( how much was each ticket).
Very user-friendly and they keep adding great features to help event organizers streamline event prep and interact with attendees. Love the widgets for ticket purchasing.
I hate that we can't integrate our social media or link our social media to sparxo.
My husband and I love the live chat option. We love being able to get things done quickly and when we have help that is willing to assist quickly then we appreciate that.
Setup UI can be hard to navigate if it's been a while. Graphic cropping not ideal for the banner header.
Love how easy it is to set up an event and collect registrations. Our team really loves the ease of use.
Working on building the community recognition of the brand. As some people are unaware of Sparxo - I have to explain what the company is.
TicketPeak is easy to use and has increased its functions over the past two years. They have great customer service and have been great to works with.
Confusing to customers when sales get turned off - we have worked through this though w more communication.
The latest enhancements to the website are terrific. Well thought out, easy to modify, including seating charts, and social distancing option is great.
If I have a problem they are there to solve the problem, and the problems have only been on our side. I would certainly recommend Ticket Peak.
Ticket Peak, is easy of use is outstanding and they may not have every bell and whistle some of the more expensive ones does have, it is very stable.
It’s sometimes difficult to remember how to do infrequent tasks such as issuing a refund.
Training was easy, it's very intuitive. Our customers have asked for online technology for a long time and they are happy too with the ease of use of the software.
Some of the weaknesses have been addressed and they have added to what you can do over the past two years.
Prioritize real-user-identified key features according to your needs to find your best fit.
Sparxo
TicketPeak
Top FeaturesSparxo
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TicketPeak
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