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Erply Retail Platform is a versatile solution catering to a wide spectrum of retail businesses, including independent retailers, multi-store chains, B2B, and franchise organizations.
Rain specializes in niche retail markets including Music, Ski, Surf, Dive, Toy, Apparel, Quilt, Sewing, and Craft stores. It simplifies business operations and helps increase total sales.
I've been using Erply for about 6 months now and it has been a great experience for our retail store. In my opinion it is easy to use and the user interface is really clear and responsive.
The offline mode NEVER worked when there was a loss of internet connection.
Overall super happy with my choice after trying out at least seven products. Last six months I noticed a big improvement in operations from a stock management perspective.
Transitioning from the retail software we previously used was difficult for a few members of my staff.
I love that it is on the cloud and that offers me the freedom to work anywhere in the world. I love the reporting functionality and the ability to have so much customer information.
Requested cancellation for 2 months with no response.
Love the ability to save pending orders. Product management is also easy to use like changing prices etc.
The inventory process is a pain with the different windows. Wish that mobile stock taking allowed us to just scan everything.
In the beginning support was good and they really seem to care about helping your business grow. Now they want to add stuff that I don't need and keep raising the price.
We are Canadian site, and the cashing in procedure does not allow us to use our coins, and therefore we don’t use the cash in/cash out component. That is my only complaint.
Customer service has always been responsive and helpful to resolve any difficulties promptly. The value for the cost is excellent.
The website builder is so bad that I am looking for another alternative but the initial setup fee was so high it really does sting to switch to another provider (maybe that was the point).
Overall, the experience has been very good. Implementation was easy and the support was excellent.
We were disappointed it was not available when we switched to Rain, since we used that feature daily with AIMsi.
M very happy overall and customer service/support are very good - the tech folks are knowledgeable, patient and kind.
It was a rough year and a half trying to operate a business with that many mistakes from their side.
Carolyn I.: Hi, my name is Carolyn. I'm the president of a music school. I'd like to give Rain POS a five out of five. For more reviews like this, click below. Before using Rain POS, I used QuickBooks POS, which we used for about six or seven years. I found that it took too much memory and it was syncing with our QuickBooks Database and it got way too expensive. I chose Rain POS because they were a startup company at the time, and they were marketing a software that both provided for POS, on a remote for a remote customer, as well as in-person customer, as well as a website. I liked that they had that dual interface for remote customers and in-person. But what I came to find out was that being able to control our own website in a very user-friendly way was one of the biggest assets for us. Getting onboarded with Rain POS wasn't completely easy. I think it took some time to get used to, but once we started working on it and getting used to the system and calling the customer support many, many times, I think we got into a place where we were all comfortable using the system. So it wasn't easy, but it paid off. In the end, we were able to really benefit from the system. I would tell someone to give Rain a try. Keep your old software going in case it doesn't work, but I think you'll find it to be a very good option. So give it a try.
ERPLY
Top FeaturesRain POS
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