--- title: "Compare Vtiger CRM vs Contactability 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Vtiger CRM and Contactability based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/112491-132580/vtiger-CRM-vs-Contactability" page_type: "comparison" language: "en" --- # Vtiger CRM vs Contactability Features and Cost Comparison Last updated August 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Vtiger CRMContactability2/4 selected [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.3 (338)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) [Contactability](https://www.capterra.com/p/132580/Contactability/)[4.0 (117)](https://www.capterra.com/p/132580/Contactability/reviews/) [## Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.3 (338)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) Starting Price $12.00/month Value-for-Money 4.5 Functionality 4.2 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment Based on [338 reviews](#user-reviews) Positive 298 Neutral 33 Negative 7 [## Contactability](https://www.capterra.com/p/132580/Contactability/)[4.0 (117)](https://www.capterra.com/p/132580/Contactability/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment PH PH PH Based on [117 reviews](#user-reviews) Positive 91 Neutral 4 Negative 22 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Bigin by Zoho CRM 4.7 (742) * * * Starting Price $7.00 Per User,Per Year Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### Zoho CRM 4.3 (6,994) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * Highest Rated ### Ploomes CRM 4.9 (442) * * * Starting Price $22.00 Per User,Per Month Free Trial Free Version * * * User rating 100% of reviewers rated it above 4 stars * * * ### LeadSquared 4.3 (167) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 13,800 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 61%Fit Missing features Not enough reviews Feature ratings Data Security NA Contact Management 4.3 Customizable Fields \-- Contact Database 4.8 Data Import/Export 4.1 \--%Fit Missing features Feature ratings Data Security NA Contact Management NA Customizable Fields NA Contact Database NA Data Import/Export NA User satisfaction User satisfaction 4.3 User reviews[338](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.5 Customer support 4.2 User satisfaction 4.0 User reviews[117](https://www.capterra.com/p/132580/Contactability/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 3.9 Customer support 4.3 Price starts from Price starts from $12Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Vtiger is perfect for small to medium businesses that have agile sales, customer support, and marketing teams focused on boosting growth, marketing ROI, and customer satisfaction. Best for Web-based lead generation platform that helps small to large insurance agencies, call centers, and carriers streamline customer acquisition processes through capturing and verifying consumers' data. ## User reviews Pros & cons KW Kian W. Support Engineer > "Vtiger CRM is a useful and well-rounded platform for managing customer information, sales activity, support tickets, and..." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___7164484) KW Kian W. Support Engineer > "Some parts of the system can feel a little dated or take time to get used to, especially when customising workflows, fields, and..." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___7164484) PTC Piergiorgio Tamiazzo C. Project Manager > "The customer support team of Vtiger CRM is friendly." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___7182699) VR Verified Reviewer developer > "Vtiger CRM have integration limitations and some performence issues" [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___6728265) John S. Social Media Consultant > "With a comprehensive set of tools for managing sales, marketing, and customer service, you can manage all aspects of customer..." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4607328) NM Nathan M. Director > "Connecting modules together can be tricky for beginners." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___6329420) IM Ismael M. Sales Executive > "The ability to install this tool in our phones is also an advantage for us." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___6186705) CK Calum K. It Manager > "There were some small bugs we had to fix ourselves relating to email attachments." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4473559) VR Verified Reviewer Devloper > "It has enabled us to streamline our customer service and sales processes, creating a more efficient workflow." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4568315) ZK Zandre K. Tier 2 Network Support Engineer > "Only down part to VTiger is that it has to do some system/cloud backup on a daily basis wherein the system completely locks up and..." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2637191) IM Ismael M. Sales Executive > "We work from anywhere with this app which leads to higher yields." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___6186705) EE Evelyn E. Operations Manager > "The new version has a lot of glitches that they have been taking some time to fix. " [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___3230957) Aman Preet S. Developer > "Overall experience with Vtiger CRM is good as it is fulfilling our current requirements of managing contacts and other CRM supported..." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4381727) AD Anabelle D. Project Manager > "The duplicate feature does not work too well as it’s case sensitive and I would get many duplicated leads" [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2436659) John S. Social Media Consultant > "It is highly customizable, allowing you to tailor the system to the specific needs of your business." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4607328) VR Verified Reviewer CEO > "That is, the user interface (UI) design, as well as the user experience (UX) is not good." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2778295) Flor C. Software Developer > "In general I am satisfied with this software since it fulfills its functions according to a low subscription price and even its free..." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4663686) BH Barbara H. Human Capital Manager > "The platform cannot be individualized and makes scaling up next to impossible." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2967926) Helene V. Director, Content > "It is a very intuitive and dynamic program that has helped us to increase our sales, through different channels such as sending..." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___3564001) VR Verified Reviewer CEO > "That is, the user interface (UI) design, as well as the user experience (UX) is not good." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2778295) Rachel B. Director, Demand Generation > "Start-up companies will find in this software the tools they need to efficiently organize their sales and projects, achieving an..." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___3509633) VR Verified Reviewer developer > "Vtiger CRM have integration limitations and some performence issues" [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___6728265) [View Reviews](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) Not enough reviews ## User interface [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/) 4.32 (338) No images or videos provided by vendor ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Vtiger CRM Top features 20/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/112491/vtiger-CRM/#features) Contactability 1/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/132580/Contactability/#features) ### Recognition Vtiger CRM is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to Contactability ### Deployment & support Vtiger CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Contactability Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Vtiger CRM - By Vtiger - Located in United States - Founded in 2003 Contactability - By Contactability - Located in United States - Founded in 2012 ## Popular Comparisons [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.32 (338)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,482)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $12/month Price $20/month 4.2 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/112491-152373/vtiger-CRM-vs-HubSpot-CRM) [Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (910)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Contact vendor for pricing Price $14.99/month 4.2 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132580-178819/Contactability-vs-EngageBay-Marketing) [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.32 (338)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,806)](https://www.capterra.com/p/61368/Salesforce/reviews/) $12/month Price $25/month 4.2 Features 4.4 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-112491/Salesforce-vs-vtiger-CRM) [Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/) vs [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) Contact vendor for pricing Price $11/month 4.2 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/132580-155563/Contactability-vs-Freshsales) [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.32 (338)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,994)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $12/month Price $14/month 4.2 Features 4.3 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/112491-155928/vtiger-CRM-vs-Zoho-CRM) [Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,847)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Contact vendor for pricing Price $50/month 4.2 Features 4.3 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/132580-157279/Contactability-vs-Dynamics-365) [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.32 (338)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,847)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $12/month Price $50/month 4.2 Features 4.3 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/112491-157279/vtiger-CRM-vs-Dynamics-365) [Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/) vs [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,002)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Contact vendor for pricing Price $69/month 4.2 Features 4.3 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-132580/Bitrix24-vs-Contactability) [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.32 (338)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (742)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $12/month Price $7/year 4.2 Features 4.5 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/112491-204998/vtiger-CRM-vs-Bigin-by-Zoho-CRM) [Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/) vs [Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.50 (255)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.2 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123868-132580/Claritysoft-CRM-vs-Contactability) [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.32 (338)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (622)](https://www.capterra.com/p/210630/Kylas/reviews/) $12/month Price $250/month 4.2 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/112491-210630/vtiger-CRM-vs-Kylas) [Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/) vs [Thryv](https://www.capterra.com/p/156926/Thryv/)[4.21 (535)](https://www.capterra.com/p/156926/Thryv/reviews/) Contact vendor for pricing Price $99/month 4.2 Features 4.1 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/132580-156926/Contactability-vs-Thryv)