# Compare Vtiger CRM vs Contactability 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Vtiger CRM and Contactability based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/112491-132580/vtiger-CRM-vs-Contactability

---

# Vtiger CRM vs Contactability Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Vtiger CRMContactability2/4 selected

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.3 (336)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[4.0 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

[## Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.3 (336)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.5

Functionality

4.2

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [336 reviews](#user-reviews)

Positive

297

Neutral

32

Negative

7

[## Contactability](https://www.capterra.com/p/132580/Contactability/)[4.0 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

AG

PH

PH

Based on [117 reviews](#user-reviews)

Positive

91

Neutral

4

Negative

22

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## Summary

* * *

Key features rated by users

Features selected based on 17,267 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

60%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.3

Lead Management

4.3

Sales Pipeline Management

3.8

Activity Dashboard

\--

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

NA

Lead Management

\--

Sales Pipeline Management

\--

Activity Dashboard

NA

User satisfaction

User satisfaction

4.3

User reviews[336](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.5

Customer support

4.2

User satisfaction

4.0

User reviews[117](https://www.capterra.com/p/132580/Contactability/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

3.9

Customer support

4.3

Price starts from

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Vtiger is perfect for small to medium businesses that have agile sales, customer support, and marketing teams focused on boosting growth, marketing ROI, and customer satisfaction.

Best for

Web-based lead generation platform that helps small to large insurance agencies, call centers, and carriers streamline customer acquisition processes through capturing and verifying consumers' data.

## User reviews

Pros & cons

John S.

Social Media Consultant

> "With a comprehensive set of tools for managing sales, marketing, and customer service, you can manage all aspects of customer..."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4607328)

VR

Verified Reviewer

developer

> "Vtiger CRM have integration limitations and some performence issues"

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___6728265)

Helene V.

Director, Content

> "It is a very intuitive and dynamic program that has helped us to increase our sales, through different channels such as sending..."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___3564001)

NM

Nathan M.

Director

> "Connecting modules together can be tricky for beginners."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___6329420)

IM

Ismael M.

Sales Executive

> "The ability to install this tool in our phones is also an advantage for us."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___6186705)

CK

Calum K.

It Manager

> "There were some small bugs we had to fix ourselves relating to email attachments."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4473559)

Rachel B.

Director, Demand Generation

> "Start-up companies will find in this software the tools they need to efficiently organize their sales and projects, achieving an..."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___3509633)

ZK

Zandre K.

Tier 2 Network Support Engineer

> "Only down part to VTiger is that it has to do some system/cloud backup on a daily basis wherein the system completely locks up and you..."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2637191)

VR

Verified Reviewer

Devloper

> "It has enabled us to streamline our customer service and sales processes, creating a more efficient workflow."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4568315)

EE

Evelyn E.

Operations Manager

> "The new version has a lot of glitches that they have been taking some time to fix. "

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___3230957)

IM

Ismael M.

Sales Executive

> "We work from anywhere with this app which leads to higher yields."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___6186705)

BH

Barbara H.

Human Capital Manager

> "The platform cannot be individualized and makes scaling up next to impossible."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2967926)

Aman Preet S.

Developer

> "Overall experience with Vtiger CRM is good as it is fulfilling our current requirements of managing contacts and other CRM supported..."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4381727)

AD

Anabelle D.

Project Manager

> "The duplicate feature does not work too well as it’s case sensitive and I would get many duplicated leads"

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2436659)

John S.

Social Media Consultant

> "It is highly customizable, allowing you to tailor the system to the specific needs of your business."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4607328)

VR

Verified Reviewer

General Manager

> "Today it is positioned as a standard CRM that hardly provides valuable characteristics to the market, as it is no longer open source"

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2341639)

Rachel B.

Director, Demand Generation

> "You can monitor all sales processes and projects in one program and that makes it the best."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___3509633)

VR

Verified Reviewer

CEO

> "That is, the user interface (UI) design, as well as the user experience (UX) is not good."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2778295)

[View Reviews](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

AG

Alissa G.

Owner

> "We have been using SmartFinancial leads for almost 2 weeks and I have..."

[See full review](https://www.capterra.com/p/132580/Contactability/#Capterra___2203390)

DM

David M.

owner

> "Some of the leads come thru with invalid information"

[See full review](https://www.capterra.com/p/132580/Contactability/#Capterra___2203441)

PH

Patricia H.

Agency Owner

> "Good reporting."

[See full review](https://www.capterra.com/p/132580/Contactability/#Capterra___2406528)

LC

Laurie C.

Office Manager

> "So far, I haven't found anything that I do not like about this service!"

[See full review](https://www.capterra.com/p/132580/Contactability/#Capterra___2293211)

[View Reviews](https://www.capterra.com/p/132580/Contactability/reviews/)

## User interface

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)

4.33 (336)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Vtiger CRM

Top features

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/112491/vtiger-CRM/#features)

Contactability

8/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/132580/Contactability/#features)

### Recognition

No recognitions have been awarded to Vtiger CRM

No recognitions have been awarded to Contactability

### Deployment & support

Vtiger CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Contactability

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Vtiger CRM

-   By Vtiger
-   Located in United States
-   Founded in 2003

Contactability

-   By Contactability
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.33 (336)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$12/month

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$25/month

4.2

Features

4.4

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-112491/Salesforce-vs-vtiger-CRM)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

vs

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Contact vendor for pricing

Price

$14.99/month

4.2

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132580-178819/Contactability-vs-EngageBay-Marketing)

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.33 (336)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

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$20/month

4.2

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4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/112491-152373/vtiger-CRM-vs-HubSpot-CRM)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

vs

[noCRM](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/)[4.64 (489)](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/reviews/)

Contact vendor for pricing

Price

$13/month

4.2

Features

4.5

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/132580-132752/Contactability-vs-You-Don-t-Need-a-CRM)

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.33 (336)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

vs

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$12/month

Price

$14/month

4.2

Features

4.3

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/112491-155928/vtiger-CRM-vs-Zoho-CRM)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

vs

[Claritysoft CRM](https://www.capterra.com/p/123868/Claritysoft-CRM/)[4.51 (243)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/)

Contact vendor for pricing

Price

$49/month

4.2

Features

4.2

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/123868-132580/Claritysoft-CRM-vs-Contactability)

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.33 (336)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$12/month

Price

$50/month

4.2

Features

4.3

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/112491-157279/vtiger-CRM-vs-Dynamics-365)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

vs

[Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (621)](https://www.capterra.com/p/155563/Freshsales/reviews/)

Contact vendor for pricing

Price

$11/month

4.2

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/132580-155563/Contactability-vs-Freshsales)

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.33 (336)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$12/month

Price

$7/year

4.2

Features

4.5

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/112491-204998/vtiger-CRM-vs-Bigin-by-Zoho-CRM)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Contact vendor for pricing

Price

$50/month

4.2

Features

4.3

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/132580-157279/Contactability-vs-Dynamics-365)

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.33 (336)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$12/month

Price

$14.99/month

4.2

Features

4.6

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/112491-178819/vtiger-CRM-vs-EngageBay-Marketing)

[Contactability](https://www.capterra.com/p/132580/Contactability/)[3.97 (117)](https://www.capterra.com/p/132580/Contactability/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Contact vendor for pricing

Price

€61/month

4.2

Features

4.3

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-132580/Bitrix24-vs-Contactability)