--- title: "Compare Vtiger CRM vs Act! 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Vtiger CRM and Act! based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/112491-175860/vtiger-CRM-vs-Act" page_type: "comparison" language: "en" --- # Vtiger CRM vs Act! Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Vtiger CRMAct!2/4 selected [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.3 (339)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) [Act!](https://www.capterra.com/p/175860/Act/)[3.9 (933)](https://www.capterra.com/p/175860/Act/reviews/) [## Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.3 (339)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) Starting Price $12.00/month Value-for-Money 4.5 Functionality 4.2 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment Based on [339 reviews](#user-reviews) Positive 298 Neutral 34 Negative 7 [## Act!](https://www.capterra.com/p/175860/Act/)[3.9 (933)](https://www.capterra.com/p/175860/Act/reviews/) Starting Price $30.00/month Value-for-Money 3.9 Functionality 3.9 Ease of Use 3.9 Customer Service 3.6 Reviews Sentiment Based on [933 reviews](#user-reviews) Positive 674 Neutral 107 Negative 152 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Zoho CRM 4.3 (6,999) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (1,005) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * Highest Rated ### Brevo Marketing Platform 4.6 (3,521) * * * Starting Price $9.00 Usage Based,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 61%Fit Missing features Not enough reviews Feature ratings Data Security NA Contact Management 4.3 Activity Dashboard \-- Contact Database 4.8 Data Import/Export 4.1 79%Fit High performer Feature ratings Data Security 4.5 Contact Management 4.4 Activity Dashboard 4.1 Contact Database 4.6 Data Import/Export 4.1 User satisfaction User satisfaction 4.3 User reviews[339](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.5 Customer support 4.2 User satisfaction 3.9 User reviews[933](https://www.capterra.com/p/175860/Act/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.9 Customer support 3.6 Price starts from Price starts from $12Per User, Per Month - Free version - Free trial Price starts from $30Per User, Per Month - Free version - Free trial Best for Best for Vtiger is perfect for small to medium businesses that have agile sales, customer support, and marketing teams focused on boosting growth, marketing ROI, and customer satisfaction. Best for Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results. ## User reviews Pros & cons KW Kian W. Support Engineer > "Vtiger CRM is a useful and well-rounded platform for managing customer information, sales activity, support tickets, and..." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___7164484) KW Kian W. Support Engineer > "Some parts of the system can feel a little dated or take time to get used to, especially when customising workflows, fields, and..." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___7164484) PTC Piergiorgio Tamiazzo C. Project Manager > "The customer support team of Vtiger CRM is friendly." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___7182699) VR Verified Reviewer developer > "Vtiger CRM have integration limitations and some performence issues" [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___6728265) John S. Social Media Consultant > "With a comprehensive set of tools for managing sales, marketing, and customer service, you can manage all aspects of customer..." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4607328) NM Nathan M. Director > "Connecting modules together can be tricky for beginners." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___6329420) IM Ismael M. Sales Executive > "The ability to install this tool in our phones is also an advantage for us." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___6186705) CK Calum K. It Manager > "There were some small bugs we had to fix ourselves relating to email attachments." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4473559) VR Verified Reviewer Devloper > "It has enabled us to streamline our customer service and sales processes, creating a more efficient workflow." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4568315) ZK Zandre K. Tier 2 Network Support Engineer > "Only down part to VTiger is that it has to do some system/cloud backup on a daily basis wherein the system completely locks up and..." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2637191) IM Ismael M. Sales Executive > "We work from anywhere with this app which leads to higher yields." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___6186705) EE Evelyn E. Operations Manager > "The new version has a lot of glitches that they have been taking some time to fix. " [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___3230957) Aman Preet S. Developer > "Overall experience with Vtiger CRM is good as it is fulfilling our current requirements of managing contacts and other CRM supported..." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4381727) AD Anabelle D. Project Manager > "The duplicate feature does not work too well as it’s case sensitive and I would get many duplicated leads" [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2436659) John S. Social Media Consultant > "It is highly customizable, allowing you to tailor the system to the specific needs of your business." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4607328) VR Verified Reviewer CEO > "That is, the user interface (UI) design, as well as the user experience (UX) is not good." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2778295) Flor C. Software Developer > "In general I am satisfied with this software since it fulfills its functions according to a low subscription price and even its free..." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4663686) BH Barbara H. Human Capital Manager > "The platform cannot be individualized and makes scaling up next to impossible." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2967926) Helene V. Director, Content > "It is a very intuitive and dynamic program that has helped us to increase our sales, through different channels such as sending..." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___3564001) VR Verified Reviewer CEO > "That is, the user interface (UI) design, as well as the user experience (UX) is not good." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2778295) Rachel B. Director, Demand Generation > "Start-up companies will find in this software the tools they need to efficiently organize their sales and projects, achieving an..." [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___3509633) VR Verified Reviewer developer > "Vtiger CRM have integration limitations and some performence issues" [See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___6728265) [View Reviews](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) JC Jamie C. Owner > "The flexibility to customize fields, organize contacts, and use features like Mail Merge has made it a valuable..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) Clive B. Partner > "does not interact with the new Outlook email system, this means that if you rely on meetings etc being..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7185478) DS Dominic S. Financial advisor > "The contact management features are especially helpful, allowing us to keep detailed records of client..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140809) JC Jamie C. Owner > "Currently, when a contact is copied, the associated relationship records are not carried over and must be..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) JC Jamie C. Owner > "I can easily customize my database, segment contacts by state, territory, or other criteria, and send targeted..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) BC Brian C. Director > "By tying our database to online forms, we increase the risk of bad info overwriting good data." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118161) JW Janet W. President > "What I like best is the fact that I can find ANYTHING in my database in seconds - before someone finishes..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606) PR Paul R. sales manager > "Sometimes the phone connection is a little hard to hear and the screen were you need to add new contacts can be..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195) JC Jamie C. Owner > "The flexibility of organizing and managing customer data makes my workflow much more efficient and helps me..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) DM Daniel M. President > "We are being slowly pushed into a cloud service that does not integrate well with how we store documents." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142090) DM Dan M. President > "Their technical teams have repeatedly demonstrated an extraordinary willingness to solve problems..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909) KE Kari E. CEO > "Using ACT for marketing and setting up work flows for email campaigns is not the most user friendly feature." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390) JS Jack S. Owner > "Full data management / CRM making it easy to systematically process the collection, storing, updating and..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7054063) SL Scott L. Mortgage Loan Officer > "Complicated setup and maintenance — backups, updates, and database management could become frustrating." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492) LT Lydia T. Chief of Staff > "I am giving 2 stars instead of 1 because the customer success department is decent. As mentioned, if there..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927) LT Lydia T. Chief of Staff > "They then hung up on our internal I.T. guy when they got confused, and then lied about it in the log notes;..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927) DM Dan M. President > "As of 2026, this represents a 29-year business relationship—one of the longest and most important professional..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909) TG Tyler G. Director of Business Development > "Also, the I beleive texting out of ACT should not be a feature that I need to pay extra for. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262) PR Paul R. sales manager > "The productivity and efficiency has freed up time to focus on getting more customers and service my current..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195) LT Lydia T. Chief of Staff > "Formatting issues with the notes section, and constant glitching." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927) SL Scott L. Mortgage Loan Officer > "Overall, it is a solid CRM for relationship management and organization, particularly for small businesses and..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492) AH Andres H. Sales Engineer > "Crashes my outlook and often loses setting with Google Integration." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777) RP Rachel P. Business Assistant > "The amount of customization and details you can add to an email makes our emails unique. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346) JF Jennifer F. Owner > "The issues with time it takes screen to change when completing activities." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140286) JC Jamie C. Owner > "It allows me to efficiently reach out to all of my customers while still personalizing communications." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152) LB Lori B. president > "I can't get it to sync with my Google calendar--just doesn't work." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576) AP Andrew P. VP > "At first it was an adjustment with the cloud base system but now i like it because i can access on my phone,..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135256) VT Vanessa T. School Board President > "Also having trouble figuring out a way to NOTE all at once and then delete those from a lookup." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965) JM James M. REALTOR > "The pro I like the most about Act is the customer tables, however I am still learning how to effectively design..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7123845) RD Regina D. Administrator > "The way the group emails feature works is less than idea." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427) KE Kari E. CEO > "I appreciate having the capability of synchronizing updated information to the cloud." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390) JH Jayne H. Accounting > "I find going to lookup contact from the calendar extremely slow." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7159158) RT Ron T. Owner > "I need to use my CRM even when I do not have acces to internet, and ACT is the only company I know of that..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782) RD Regina D. Administrator > "For example, when using a mail merge, the formatting can be strange." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427) BR Barbie R. Office Manager > "I love being able to have all my contacts and information about my contacts all in one app." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135231) PR PAUL R. President > "Act does not work well with the new version of MS Outlook." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140394) MF Myles F. Applications Engineer > "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197) JR Jim R. Regional VP Sales, NA > "Sometimes the features don't work properly requiring a restart." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140174) BG Bev G. Director > "We don't currently use it to it's full potential but are loving the way we can customise it to suit our..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838) KA Kevin A. Sales > "The desktop version is a very old format and data can be old." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390) KE Kari E. CEO > "The ACT desktop version is simple and easy to use for looking up contacts, taking notes, and generating..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390) WC William C. Owner > "Dont like the $30 monthly fee to access my data. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153608) MR Micky R. Operations Manager > "I recommend it to my clients and usually setup a custom contact screen and fields for them." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649) KG Kerri G. President > "i can't easily look up machines i have sold by model or state. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447) Kevin H. Sr. Registered Client Service Associate > "Sharing a calendar and viewing others event is helpful." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136807) MT Mike T. Vistage Chair > "I feel like I am sitting forever and often go to other tasks during wait." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140154) TD Thomas D. Founder and CEO > "Integration with QBO, Microsoft 365 and QuoteWerks is excellent." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164803) JB John B. Senior Vice President > "Don’t like high price increase after using for so many years with no assistance from ACT." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140665) TR Tammy R. Admin Sales management > "I am able to use it for organizing out data for the most part." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135260) MR Micky R. Operations Manager > "A few bugs that have been around for years and never fixed." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649) BN BRAD N. SALES ENGINEER > "This new form of note taking tool has helped to keep me on track with all of my customers." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7081335) MH Mike H. Sales Manager > "The Marketing Automation component seems difficult to use." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135269) LW Lizzie W. Project Coordinator > "The customer service and support offered with Act! makes it one of the best off the shelf CRM systems I've used." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7179086) KG Kerri G. President > "Queries are hard to figure out how to create" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447) KG Kerri G. President > "I like the cloud base version, it is helpful using the mobile version as well. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447) SM Scott M. Managing Director > "It not always accessible and sometimes locks us out for no reason so needs a customer service call." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068325) MV Maria V. Owner > "Your company was helpful in every aspect the sales department. And helping my IT guy as we set up our computer." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164931) TF Thom F. Owner > "I wish they had longer hours or 24/7 because of my schedule I work with people all over the world and sometimes..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605) RL Raymond L. Owner > "It integrates with my Quickbooks Accounting App." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7185793) LB Lori B. president > "The cloud version is clunky." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576) KA Kevin A. Sales > "Have used Act to keep up with vendors and customers, and the history is invaluable." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390) RP Rachel P. Business Assistant > "Customer Service can be hard to understand at times." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346) KW Kevin W. Manager > "I like the software's ability to track my emails to clients for future reference." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631) NL Nick L. VP > "I don't like having to be online to access it. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080) MC Marianne C. Office Manager > "Customer Support is responsive understandable and easy to understand when trying to provide support for complex..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140642) DB Danny B. Recruiter > "It has been one problem after another including an update that changed all the search functions without getting..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6837404) NA Nita A. Secretary > "ALSO LOVE that when I do have an issue, I can call in and get a real English speaking person." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136794) TG Tyler G. Director of Business Development > "The marketing automation is not easy to work with. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262) MR Micky R. Operations Manager > "Having groups and fields really make it possible to do so much." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649) VR Verified Reviewer Regional Sales Manager > "Slow operating and outdated, needs to be updated to join the 21st century." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7110141) AH Andres H. Sales Engineer > "Good for keeping track of custoemrs" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777) MR Micky R. Operations Manager > "I love the desktop but really hate the online version." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649) KW Kevin W. Manager > "In my business, tracking calls and setting meetings is very important." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631) FL Frank L. Owner > "There's no integration between it, and Google Contacts, or the integration is not comprehensive..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410) VT Vanessa T. School Board President > "Customer Support was great when we were having trouble installing due to our internet." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965) TF Thom F. Owner > "The mobile app for your phone is not up to the high standards that I have come to expect from act for over 30..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605) DM Dan M. President > "For nearly 30 years, ACT! has been one of the most valuable business relationships I’ve had—including compared..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909) JR James R. President > "I have trouble if I have to move fields around." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7088048) LW Lizzie W. Project Coordinator > "The customer service and support provided with Act! is far above that of any other system I have used at work." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7179086) LB Lori B. president > "Tech support told me there is no fix for this." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576) MF Myles F. Applications Engineer > "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197) FL Frank L. Owner > "There's no integration between it, and Google Contacts, or the integration is not comprehensive..." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410) BA Bob A. Sales > "Have been a longtime user (over 10 years) easy to use and support has been good. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136738) MH Mike H. Sales Manager > "The Marketing Automation component seems difficult to use." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135269) SH Sean H. CRO > "Nice interface with easy-to-use features. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___3352668) RP Rachel P. Business Assistant > "Customer Service can be hard to understand at times." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346) MV Mantas V. Accountant > "Very user friendly, everything is on one window and even new user can understand mostly everything, recommend" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___2687745) NL Nick L. VP > "I don't like having to be online to access it. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080) TD Thomas D. Founder and CEO > "Integration with QBO, Microsoft 365 and QuoteWerks is excellent." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164803) JW John W. Sales Representative > "I have a hard time using Act!" [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7147276) RL Raymond L. Owner > "It integrates with my Quickbooks Accounting App." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7185793) LB Lori B. president > "Tech support told me there is no fix for this." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576) NL Nick L. VP > "They have helped with the integration of contacts. " [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080) MZ Maggi Z. Office Manager > "Sometimes it glitches and had no support from until recently." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6616710) MT Mark T. President > "It has been an integral part of my business and has been an important factor in our success." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7039163) JB John B. Senior Vice President > "IT service, trouble understanding techs." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140665) KA Kevin A. Sales > "Been has been using Act for 20+ years; easy to use and dependable." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390) SM Sam M. CEO-Founder > "Too techy for me." [See full review](https://www.capterra.com/p/175860/Act/#Capterra___6688209) [View Reviews](https://www.capterra.com/p/175860/Act/reviews/) ## User interface [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/) 4.32 (339) [Act!](https://www.capterra.com/p/175860/Act/) 3.91 (933) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Vtiger CRM 20/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/112491/vtiger-CRM/#features) Act! Top features 21/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/175860/Act/#features) ### Recognition Vtiger CRM is recognized as a top-rated tool in 1 Capterra Shortlist reports Act! is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Vtiger CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Act! Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Vtiger CRM - By Vtiger - Located in United States - Founded in 2003 Act! - By Act! - Located in United States - Founded in 1987 ## Popular Comparisons [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.32 (339)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $12/month Price $25/month 4.2 Features 4.4 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-112491/Salesforce-vs-vtiger-CRM) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $30/month Price $25/month 3.9 Features 4.4 3.9 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-175860/Salesforce-vs-Act) [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.32 (339)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $12/month Price $20/month 4.2 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/112491-152373/vtiger-CRM-vs-HubSpot-CRM) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $30/month Price $20/month 3.9 Features 4.4 3.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-175860/HubSpot-CRM-vs-Act) [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.32 (339)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $12/month Price $14/month 4.2 Features 4.3 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/112491-155928/vtiger-CRM-vs-Zoho-CRM) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $30/month Price $14/month 3.9 Features 4.3 3.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-175860/Zoho-CRM-vs-Act) [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.32 (339)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $12/month Price $50/month 4.2 Features 4.3 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/112491-157279/vtiger-CRM-vs-Dynamics-365) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $30/month Price $50/month 3.9 Features 4.3 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-175860/Dynamics-365-vs-Act) [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.32 (339)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $12/month Price $7/year 4.2 Features 4.5 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/112491-204998/vtiger-CRM-vs-Bigin-by-Zoho-CRM) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $30/month Price $7/year 3.9 Features 4.5 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175860-204998/Act-vs-Bigin-by-Zoho-CRM) [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.32 (339)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $12/month Price $250/month 4.2 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/112491-210630/vtiger-CRM-vs-Kylas) [Act!](https://www.capterra.com/p/175860/Act/)[3.91 (933)](https://www.capterra.com/p/175860/Act/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $30/month Price $250/month 3.9 Features 4.7 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175860-210630/Act-vs-Kylas)