# Compare Vtiger CRM vs Act! 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Vtiger CRM and Act! based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/112491-175860/vtiger-CRM-vs-Act

---

# Vtiger CRM vs Act! Features and Cost Comparison

Last updated July 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Vtiger CRMAct!2/4 selected

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.3 (337)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

[Act!](https://www.capterra.com/p/175860/Act/)[3.9 (921)](https://www.capterra.com/p/175860/Act/reviews/)

[## Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.3 (337)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.5

Functionality

4.2

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [337 reviews](#user-reviews)

Positive

297

Neutral

33

Negative

7

[## Act!](https://www.capterra.com/p/175860/Act/)[3.9 (921)](https://www.capterra.com/p/175860/Act/reviews/)

Starting Price

$30.00/month

Value-for-Money

3.9

Functionality

3.9

Ease of Use

3.9

Customer Service

3.6

Reviews Sentiment

JC

Based on [921 reviews](#user-reviews)

Positive

662

Neutral

107

Negative

152

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,855 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

60%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.3

Lead Management

4.3

Sales Pipeline Management

3.8

Activity Dashboard

\--

78%Fit

High performer

Feature ratings

Data Security

4.5

Contact Management

4.3

Lead Management

4.0

Sales Pipeline Management

4.0

Activity Dashboard

4.2

User satisfaction

User satisfaction

4.3

User reviews[337](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.5

Customer support

4.2

User satisfaction

3.9

User reviews[921](https://www.capterra.com/p/175860/Act/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.9

Customer support

3.6

Price starts from

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Vtiger is perfect for small to medium businesses that have agile sales, customer support, and marketing teams focused on boosting growth, marketing ROI, and customer satisfaction.

Best for

Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results.

## User reviews

Pros & cons

KW

Kian W.

Support Engineer

> "Vtiger CRM is a useful and well-rounded platform for managing customer information, sales activity, support tickets, and communication in one..."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___7164484)

KW

Kian W.

Support Engineer

> "Some parts of the system can feel a little dated or take time to get used to, especially when customising workflows, fields, and settings."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___7164484)

John S.

Social Media Consultant

> "With a comprehensive set of tools for managing sales, marketing, and customer service, you can manage all aspects of customer engagement from..."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4607328)

VR

Verified Reviewer

developer

> "Vtiger CRM have integration limitations and some performence issues"

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___6728265)

IM

Ismael M.

Sales Executive

> "The ability to install this tool in our phones is also an advantage for us."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___6186705)

NM

Nathan M.

Director

> "Connecting modules together can be tricky for beginners."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___6329420)

VR

Verified Reviewer

Devloper

> "It has enabled us to streamline our customer service and sales processes, creating a more efficient workflow."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4568315)

CK

Calum K.

It Manager

> "There were some small bugs we had to fix ourselves relating to email attachments."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4473559)

IM

Ismael M.

Sales Executive

> "We work from anywhere with this app which leads to higher yields."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___6186705)

ZK

Zandre K.

Tier 2 Network Support Engineer

> "Only down part to VTiger is that it has to do some system/cloud backup on a daily basis wherein the system completely locks up and you are..."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2637191)

Aman Preet S.

Developer

> "Overall experience with Vtiger CRM is good as it is fulfilling our current requirements of managing contacts and other CRM supported..."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4381727)

EE

Evelyn E.

Operations Manager

> "The new version has a lot of glitches that they have been taking some time to fix. "

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___3230957)

John S.

Social Media Consultant

> "It is highly customizable, allowing you to tailor the system to the specific needs of your business."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4607328)

BH

Barbara H.

Human Capital Manager

> "The platform cannot be individualized and makes scaling up next to impossible."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2967926)

Flor C.

Software Developer

> "In general I am satisfied with this software since it fulfills its functions according to a low subscription price and even its free version..."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___4663686)

AD

Anabelle D.

Project Manager

> "The duplicate feature does not work too well as it’s case sensitive and I would get many duplicated leads"

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2436659)

Helene V.

Director, Content

> "It is a very intuitive and dynamic program that has helped us to increase our sales, through different channels such as sending advertising..."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___3564001)

VR

Verified Reviewer

General Manager

> "Today it is positioned as a standard CRM that hardly provides valuable characteristics to the market, as it is no longer open source"

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2341639)

Rachel B.

Director, Demand Generation

> "Start-up companies will find in this software the tools they need to efficiently organize their sales and projects, achieving an increase in..."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___3509633)

VR

Verified Reviewer

CEO

> "That is, the user interface (UI) design, as well as the user experience (UX) is not good."

[See full review](https://www.capterra.com/p/112491/vtiger-CRM/#Capterra___2778295)

[View Reviews](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

JC

Jamie C.

Owner

> "The flexibility to customize fields, organize contacts, and use features like Mail Merge has made it a valuable tool for..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

JC

Jamie C.

Owner

> "Currently, when a contact is copied, the associated relationship records are not carried over and must be recreated..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

DS

Dominic S.

Financial advisor

> "The contact management features are especially helpful, allowing us to keep detailed records of client interactions,..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140809)

BC

Brian C.

Director

> "By tying our database to online forms, we increase the risk of bad info overwriting good data."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118161)

JC

Jamie C.

Owner

> "I can easily customize my database, segment contacts by state, territory, or other criteria, and send targeted messages..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

PR

Paul R.

sales manager

> "Sometimes the phone connection is a little hard to hear and the screen were you need to add new contacts can be difficult."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195)

JW

Janet W.

President

> "What I like best is the fact that I can find ANYTHING in my database in seconds - before someone finishes telling their..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606)

DM

Daniel M.

President

> "We are being slowly pushed into a cloud service that does not integrate well with how we store documents."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142090)

JC

Jamie C.

Owner

> "The flexibility of organizing and managing customer data makes my workflow much more efficient and helps me maintain..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

KE

Kari E.

CEO

> "Using ACT for marketing and setting up work flows for email campaigns is not the most user friendly feature."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390)

DM

Dan M.

President

> "Their technical teams have repeatedly demonstrated an extraordinary willingness to solve problems completely—whether it..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

SL

Scott L.

Mortgage Loan Officer

> "Complicated setup and maintenance — backups, updates, and database management could become frustrating."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492)

JS

Jack S.

Owner

> "Full data management / CRM making it easy to systematically process the collection, storing, updating and utilizing..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7054063)

LT

Lydia T.

Chief of Staff

> "They then hung up on our internal I.T. guy when they got confused, and then lied about it in the log notes; saying "he..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

LT

Lydia T.

Chief of Staff

> "I am giving 2 stars instead of 1 because the customer success department is decent. As mentioned, if there weren't 34..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

TG

Tyler G.

Director of Business Development

> "Also, the I beleive texting out of ACT should not be a feature that I need to pay extra for. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262)

DM

Dan M.

President

> "As of 2026, this represents a 29-year business relationship—one of the longest and most important professional..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

LT

Lydia T.

Chief of Staff

> "Formatting issues with the notes section, and constant glitching."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

PR

Paul R.

sales manager

> "The productivity and efficiency has freed up time to focus on getting more customers and service my current customers to..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195)

AH

Andres H.

Sales Engineer

> "Crashes my outlook and often loses setting with Google Integration."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777)

SL

Scott L.

Mortgage Loan Officer

> "Overall, it is a solid CRM for relationship management and organization, particularly for small businesses and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158492)

JF

Jennifer F.

Owner

> "The issues with time it takes screen to change when completing activities."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140286)

RP

Rachel P.

Business Assistant

> "The amount of customization and details you can add to an email makes our emails unique. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

LB

Lori B.

president

> "I can't get it to sync with my Google calendar--just doesn't work."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

JC

Jamie C.

Owner

> "It allows me to efficiently reach out to all of my customers while still personalizing communications."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164152)

VT

Vanessa T.

School Board President

> "Also having trouble figuring out a way to NOTE all at once and then delete those from a lookup."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965)

BN

BRAD N.

SALES ENGINEER

> "This new form of note taking tool has helped to keep me on track with all of my customers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7081335)

RD

Regina D.

Administrator

> "The way the group emails feature works is less than idea."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427)

AP

Andrew P.

VP

> "At first it was an adjustment with the cloud base system but now i like it because i can access on my phone, tablet and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135256)

JH

Jayne H.

Accounting

> "I find going to lookup contact from the calendar extremely slow."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7159158)

JM

James M.

REALTOR

> "The pro I like the most about Act is the customer tables, however I am still learning how to effectively design and use..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7123845)

RD

Regina D.

Administrator

> "For example, when using a mail merge, the formatting can be strange."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427)

KW

Kevin W.

Manager

> "I like the software's ability to track my emails to clients for future reference."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

PR

PAUL R.

President

> "Act does not work well with the new version of MS Outlook."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140394)

KE

Kari E.

CEO

> "I appreciate having the capability of synchronizing updated information to the cloud."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390)

JR

Jim R.

Regional VP Sales, NA

> "Sometimes the features don't work properly requiring a restart."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140174)

RT

Ron T.

Owner

> "I need to use my CRM even when I do not have acces to internet, and ACT is the only company I know of that offers a fully..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782)

KA

Kevin A.

Sales

> "The desktop version is a very old format and data can be old."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

BR

Barbie R.

Office Manager

> "I love being able to have all my contacts and information about my contacts all in one app."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135231)

VR

Verified Reviewer

Regional Sales Manager

> "Slow operating and outdated, needs to be updated to join the 21st century."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7110141)

KW

Kevin W.

Manager

> "In my business, tracking calls and setting meetings is very important."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

WC

William C.

Owner

> "Dont like the $30 monthly fee to access my data. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153608)

RW

Robert W.

Owner

> "Additional features that support my marketing efforts and the improved Outlook integration are real time savers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6856052)

KG

Kerri G.

President

> "i can't easily look up machines i have sold by model or state. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447)

MF

Myles F.

Applications Engineer

> "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he started, we got..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197)

JR

James R.

President

> "I have trouble if I have to move fields around."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7088048)

BG

Bev G.

Director

> "We don't currently use it to it's full potential but are loving the way we can customise it to suit our business. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838)

MT

Mike T.

Vistage Chair

> "I feel like I am sitting forever and often go to other tasks during wait."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140154)

KE

Kari E.

CEO

> "The ACT desktop version is simple and easy to use for looking up contacts, taking notes, and generating pipeline reports."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7153390)

JB

John B.

Senior Vice President

> "Don’t like high price increase after using for so many years with no assistance from ACT."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140665)

JL

Jeffrey L.

FA

> "The product provides an excellent way to maintain a list of contacts."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7082918)

MR

Micky R.

Operations Manager

> "A few bugs that have been around for years and never fixed."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

MR

Micky R.

Operations Manager

> "I recommend it to my clients and usually setup a custom contact screen and fields for them."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

JR

James R.

Business owner

> "Until two weeks ago there were 45 items on the list as well as screen grabs showing the error messages and bizarre things..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

Kevin H.

Sr. Registered Client Service Associate

> "Sharing a calendar and viewing others event is helpful."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136807)

MH

Mike H.

Sales Manager

> "The Marketing Automation component seems difficult to use."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135269)

TD

Thomas D.

Founder and CEO

> "Integration with QBO, Microsoft 365 and QuoteWerks is excellent."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164803)

KG

Kerri G.

President

> "Queries are hard to figure out how to create"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447)

TR

Tammy R.

Admin Sales management

> "I am able to use it for organizing out data for the most part."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135260)

SM

Scott M.

Managing Director

> "It not always accessible and sometimes locks us out for no reason so needs a customer service call."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068325)

KG

Kerri G.

President

> "I like the cloud base version, it is helpful using the mobile version as well. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7158447)

TF

Thom F.

Owner

> "I wish they had longer hours or 24/7 because of my schedule I work with people all over the world and sometimes wind up..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605)

MV

Maria V.

Owner

> "Your company was helpful in every aspect the sales department. And helping my IT guy as we set up our computer."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7164931)

LB

Lori B.

president

> "The cloud version is clunky."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

KA

Kevin A.

Sales

> "Have used Act to keep up with vendors and customers, and the history is invaluable."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

RP

Rachel P.

Business Assistant

> "Customer Service can be hard to understand at times."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

MC

Marianne C.

Office Manager

> "Customer Support is responsive understandable and easy to understand when trying to provide support for complex problem"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140642)

JM

Janet M.

Real Estate Broker

> "As a result, I often have to end the call and try again until I reach someone who can help."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7002106)

NA

Nita A.

Secretary

> "ALSO LOVE that when I do have an issue, I can call in and get a real English speaking person."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136794)

NL

Nick L.

VP

> "I don't like having to be online to access it. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080)

MR

Micky R.

Operations Manager

> "Having groups and fields really make it possible to do so much."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

DB

Danny B.

Recruiter

> "It has been one problem after another including an update that changed all the search functions without getting so much..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6837404)

AH

Andres H.

Sales Engineer

> "Good for keeping track of custoemrs"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777)

TG

Tyler G.

Director of Business Development

> "The marketing automation is not easy to work with. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262)

VT

Vanessa T.

School Board President

> "Customer Support was great when we were having trouble installing due to our internet."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965)

MR

Micky R.

Operations Manager

> "I love the desktop but really hate the online version."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

DM

Dan M.

President

> "For nearly 30 years, ACT! has been one of the most valuable business relationships I’ve had—including compared to my..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

FL

Frank L.

Owner

> "There's no integration between it, and Google Contacts, or the integration is not comprehensive..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410)

BG

Bev G.

Director

> "I had used Act many years ago and loved it. When it came to us needing CRM, we had tried a couple of free ones that,..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838)

JR

James R.

Business owner

> "For example having to restart the program 11 times in one eight hour period of time because it crashed.... among many..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

[View Reviews](https://www.capterra.com/p/175860/Act/reviews/)

## User interface

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)

4.32 (337)

[Act!](https://www.capterra.com/p/175860/Act/)

3.90 (921)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Vtiger CRM

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/112491/vtiger-CRM/#features)

Act!

Top features

36/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/175860/Act/#features)

### Recognition

Vtiger CRM is recognized as a top-rated tool in 1 Capterra Shortlist reports

Act! is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Vtiger CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Act!

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Vtiger CRM

-   By Vtiger
-   Located in United States
-   Founded in 2003

Act!

-   By Act!
-   Located in United States
-   Founded in 1987

## Popular Comparisons

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.32 (337)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$12/month

Price

$25/month

4.2

Features

4.4

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-112491/Salesforce-vs-vtiger-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$30/month

Price

$25/month

3.9

Features

4.4

3.9

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-175860/Salesforce-vs-Act)

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.32 (337)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$12/month

Price

$20/month

4.2

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/112491-152373/vtiger-CRM-vs-HubSpot-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$30/month

Price

$20/month

3.9

Features

4.4

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-175860/HubSpot-CRM-vs-Act)

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.32 (337)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$12/month

Price

$14/month

4.2

Features

4.3

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/112491-155928/vtiger-CRM-vs-Zoho-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$30/month

Price

$14/month

3.9

Features

4.3

3.9

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-175860/Zoho-CRM-vs-Act)

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.32 (337)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$12/month

Price

$50/month

4.2

Features

4.3

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/112491-157279/vtiger-CRM-vs-Dynamics-365)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$30/month

Price

$50/month

3.9

Features

4.3

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-175860/Dynamics-365-vs-Act)

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.32 (337)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$12/month

Price

$7/year

4.2

Features

4.5

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/112491-204998/vtiger-CRM-vs-Bigin-by-Zoho-CRM)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$30/month

Price

$7/year

3.9

Features

4.5

3.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/175860-204998/Act-vs-Bigin-by-Zoho-CRM)

[Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[4.32 (337)](https://www.capterra.com/p/112491/vtiger-CRM/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/)

$12/month

Price

$250/month

4.2

Features

4.7

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/112491-210630/vtiger-CRM-vs-Kylas)

[Act!](https://www.capterra.com/p/175860/Act/)[3.90 (921)](https://www.capterra.com/p/175860/Act/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (823)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

$30/month

Price

$20/month

3.9

Features

4.3

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152769-175860/eWay-CRM-vs-Act)