# Compare Ticket Tailor vs Purplepass 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Purplepass and Ticket Tailor based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/112510-133885/Ticket-Tailor-vs-Purplepass-Ticketing

---

# Purplepass vs Ticket Tailor Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PurplepassTicket Tailor2/4 selected

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

[Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)[4.9 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

[## Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [304 reviews](#user-reviews)

Positive

298

Neutral

5

Negative

1

[## Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)[4.9 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting Price

$0.28one time

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

MS

MS

Based on [595 reviews](#user-reviews)

Positive

590

Neutral

5

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 4,422 reviews from ticketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Ticket Reservations

4.8

Registration Management

4.8

Mobile Access

5.0

Event Management

4.9

Sales Reports

4.7

73%Fit

Not enough reviews

Feature ratings

Ticket Reservations

4.9

Registration Management

4.7

Mobile Access

4.4

Event Management

4.7

Sales Reports

\--

User satisfaction

User satisfaction

4.9

User reviews[304](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.9

User satisfaction

4.9

User reviews[595](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$0.28Usage Based, One Time

-   Free version
-   Free trial

Best for

Best for

Education (K-12, colleges, universities), Theatres and PACs, Concerts, Fairs and Festivals, Nonprofits, Conferences, Conventions, Corporate Events, Sporting Events

Best for

Ticket Tailor is used by festival organizers, workshop instructors, venue managers, conference planners, attractions, charities, agritourism operators, and event creators.

## User reviews

Pros & cons

RR

Rob R.

It Chair

> "The ability to use seating maps for reserved seating is great and having options for custom questions to obtain customer information such as attendee..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589)

VR

Verified Reviewer

Communications Specialist

> "My company has experienced problems with the quality of the hardware, like scanners working improperly or, cords, and charging issues, leading to..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6870888)

CC

Christine C.

Administrative Manager

> "We can also add a "donate" button and collect non-profit gifts when they check out--along with some custom questions that help build our audience."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430)

CF

Cristina F.

Producer

> "I don't trust the company they are dealing with. If they can't even provide me with payment, provide a solution, log into my account even with me on..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

BA

Bailey A.

Annual Giving, Donor, and Alumni Engagement Coordinator

> "Our Foundation office was able to expand on that and use it seamlessly for athletic events, student club fundraisers, and so much more."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7079556)

BO

Breanne O.

Dance Department Director

> "One thing that has come up on the POS side is the inability to use apple pay."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985)

CC

Christine C.

Administrative Manager

> "PurplePass has the flexibility for simple or complex events that can be customized as much or little as we want. Plus we can pass the credit card fees on..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430)

JH

Janice H.

Board Member and Box Office Manager

> "Sometimes the steps to "do everything myself" with setting up a season of events can be confusing - but I think this has to do more with user error than..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6882468)

CC

Christine C.

Administrative Manager

> "The data looked great and the POS reporting was also very simple and helpful for post-show analysis. If you have the option, start simply and grow in..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6861430)

JE

James E.

Planetarium Director

> "Also, sometimes people get confused for when their show time actually is as the emailed ticket isn't as clear as it could be."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6864465)

CS

Charlie S.

Executive Director

> "We also appreciate the wide variety of report customization options, because they ensure we can access whatever information we need and present it in..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6780361)

JH

Janice H.

Board Member and Box Office Manager

> "Linking reserved seating and seating charts can be tricky, too. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6882468)

SR

Sumanth R.

Board Member

> "All possible options including multi day event, coupon code options, pricing categories and several customizable options make it a comprehensive platform."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6793507)

KF

Kate F.

Executive Director

> "In fact, the few problems we've run into have been due to my own user error and slow learning curve (it can be hard to adjust to a new system after four..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6767505)

ES

Eric S.

Executive Director

> "Purplepass has made it easy to set up events, manage ticket sales, and offer accessible options for our audiences. While we wish the payout process were..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023)

SR

Sumanth R.

Board Member

> "At times the embedded ticket widget does not work as intended and we need to reach out to support to resolve it."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6793507)

RR

Rob R.

It Chair

> "Reporting capabilities are great to use in managing events, use for attendee check-in, and reminder notifications. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589)

ES

Eric S.

Executive Director

> "Payouts take longer than we’d prefer, which can be a challenge for a small company with tight cash flow."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6840023)

AM

Andrew M.

Box Office Manager

> "I like the multiple ways in which Purplepass ticketing provides a user-friendly experience, not only for those of us who handle transactions on the sales..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6769899)

CF

Cristina F.

Producer

> "I have been locked out of my account for more than 10 days and not even the representatives at Deluxe Payment Exchange can get into my account!"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

AM

Ashley M.

Tour Manager

> "The on location box office aspect runs smoothly thanks to the hardware provided such as hand scanners and point of sale system. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6590142)

AM

Amanda M.

Admin Specialist

> "Create your own seating maps" isn't the best and could use some updates"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6778104)

BR

Bradley R.

Co-Owner

> "As a small operation, PurplePass is simple enough for me to manage all the shows coming through while giving specific access and direct payouts to our..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6771152)

VH

Vicki H.

Assistant to the Division of Fine Arts

> "We have some issues with the use of promo codes, but it could be user error more than a software issue."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6733648)

CS

Charlie S.

Executive Director

> "with clear, helpful answers, and the resources in the online help center not only aid with specific issues but offer valuable guidance and tips for..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6780361)

SB

Shelly B.

Box Office Manager

> "The transaction reports are difficult for me to use because I struggle with excel ."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6770024)

BO

Breanne O.

Dance Department Director

> "The security of the platform is great and if technical issues arise they are troubleshooted instantly and resolved quickly."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985)

CF

Cristina F.

Producer

> "I cannot, absolutely not (I have tried 25x at least) access my payment after my last concert. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

KB

Karla B.

Personal trainer and coach

> "It was my first time using purple pass for my event and was overall satisfied with the process of setting up the link for ticket purchases."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7005383)

CF

Cristina F.

Producer

> "Their "call center" couldn't find it AT ALL."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6469013)

CF

Colleen F.

Operations

> "Purple Pass stands out for its commitment to customer service as well as its straightforward ease of use for admin and end user."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108243)

TG

Tim G.

Promotor

> "The report for ticketing fees does not print out a usable report for taxes."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4949214)

John W.

Ticket Management

> "This is the third year that we have worked with Purplepass and the customer relationship bonds that has developed is invaluable."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7106346)

MS

Mario S.

Fiscal Supervisor

> "Sometimes the Business Office is not included and therefore cannot assist the organizer."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___5046129)

VR

Verified Reviewer

Communications Specialist

> "The highlights of my experience are the customer support, value for money, Box Office operations, and flexibility."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6870888)

CR

Chris R.

Treasurer

> "We have found that some of the search features for ticket orders do not work in a similar fashion that we are used to. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4390875)

RR

Rob R.

It Chair

> "Lastly, I can't say enough about how valuable their customer support team has been in assisting me promptly when I need product support or custom seating..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7039589)

Caroline M.

Audience Services Technician

> "As we are using the "beta" version of the software, we get to try all the new tools as they are released- but we do sometimes run into glitches, which..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4024844)

BA

Bailey A.

Annual Giving, Donor, and Alumni Engagement Coordinator

> "The versatility has allowed us to expand our usage beyond what we thought was possible."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7079556)

TM

Timothy M.

president

> "there is nothing i dont like that the team does not address or fix for me"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___5044542)

SJ

Shehnaaz J.

Founder Creative Director

> "Overall, Purplepass has become an essential part of our event planning process. If you’re hosting events—big or small—and need a reliable, affordable,..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6772023)

VR

Verified Reviewer

Owner

> "The only read downfall is the lack of communication between ordering and the tickets being shipped"

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4344694)

LR

Lavanya R.

Operations

> "Overall is good once we pass the learning curve. Once you log in and play around a bit and with the help of support, we can get used to it."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108092)

BF

Bernadette F.

Theatre Manager

> "Our customers sometimes find it a little cumbersome to purchase a ticket (but in all honesty it's because they are not really computer savvy)."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4003691)

LR

Lavanya R.

Operations

> "It has good customization capabilities."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108092)

AR

Allissa R.

Owner

> "The ticketing page isn't as pretty as we present our brand online otherwise."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4318518)

NH

Natasha H.

Digital Media Coordinator

> "It was also very easy to integrate into our website and share across our social channels."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7108550)

BV

Ben V.

Box Office Manager

> "While the UI is functional it’s very unappealing and out of date but is currently being updated."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4562951)

JL

Jason L.

Programming Director

> "We were looking for a ticketing system that would being just as intuitive for us as it was for our audience, while also being const efficient for both,..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6849997)

BW

Britny W.

Administrative Assistant

> "Our rodeo committee had trouble with having all seating reserved seating."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4358565)

KG

Kathie G.

Academic Administrative Assistant

> "He is quick to respond, efficient in his resolutions, and always helps with a friendly professionalism that makes working with PurplePass effortless. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6880385)

TH

Trina H.

Events Coordinator

> "Not able to make "promo code" or "coupon code" read to "Student ID" for our graduation ceremonies. "

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___3510762)

BO

Breanne O.

Dance Department Director

> "Building events is extremely easy and customizable to what I need."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___7142985)

JA

Judy A.

Treasurer

> "The way I setup our Festival Pass was cumbersome."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4669325)

PW

Patty W.

Director of Community Services

> "It makes customer service so much easier when you can search by name, event, phone number and email."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6793017)

JA

Judy A.

Treasurer

> "It was more a lack of knowledge about the way it worked than the syst3em itself."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___4669325)

TQ

Todd Q.

Assistant Professor of Theatre

> "The few times I did run into trouble, there was usually a quick solution to be found in the various help guides. When I did need to contact customer..."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___6781633)

AM

Aaron M.

Producer

> "Could not have been easier."

[See full review](https://www.capterra.com/p/133885/Purplepass-Ticketing/#Capterra___3509920)

[View Reviews](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

MS

Munir S.

Director

> "I found the setup process straightforward, and the ticketing system works smoothly for both organizers and customers. While there are a few..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7148716)

BF

Bethany F.

Executive Director

> "The only issue I find with Ticket Tailor is adjusting the price of tickets for a certain day - it is a little cumbersome if you have a..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097994)

MS

Munir S.

Director

> "It also offers useful features such as customizable event pages, secure payment processing, and seamless integration with websites and..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7148716)

GF

Gemma F.

Owner

> "I do find that I have to click multiple times to find some useful basic information, for instance if I want to quickly check a customers..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097218)

CN

Chris N.

Event organiser

> "The platform handled high demand brilliantly during our phased ticket releases, and the flexibility around waiting lists, ticket limits and..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7147145)

JG

Joel G.

Marketing

> "Ticket Tailor does not have a dedicated mobile app for event organizers, which could make managing events on the go less convenient."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097204)

JG

Joel G.

Marketing

> "What I like most about Ticket Tailor is its user-friendly and highly customizable platform, which makes it simple for event organizers to..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097204)

GF

Gregory F.

Facilitator

> "I'd love to be able to afford to put the widget on my webpage without the branding, but it's just too costly - between the TT fees and cc..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7098106)

James C.

Director

> "As a small independent operator, we’ve found it straightforward to set up events, manage passenger numbers and share booking links quickly..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7147195)

JQ

Jay Q.

Owner

> "Ticket tailor is not as well known as other ticketing websites, so unfortunately they do not have a search engine of other events."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7147372)

PM

Paul M.

Director

> "It’s an adaptable platform where we can message in our own style, use our signature identify for consistent messaging."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7147217)

AH

Andrew H.

Treasurer and Ticketing Manager

> "A few parts of the event administration UI are a little bit unintuitive and might take some exploration or practice to get used to."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7150079)

CJ

Chris J.

Co-Owner

> "We switched from a very simple scheduling tool that wasn’t designed for ticketing (Calendly), and the transition to Ticket Tailor has been..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7099434)

GC

Gail C.

Owner

> "I don't like that the links say "buy tickets" because some ticket categories are free and it tends to stop people from clicking."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097265)

RT

Rish T.

Director

> "I also really appreciate how i can customise everything , so the checkout experience feels like it belongs to our brand. And whenever we’ve..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097383)

GM

Gordon M.

Finance Operations Manager

> "Linking some of the products and memberships appears over complicated - we shouldn't have to add manually to all events"

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097322)

PL

Paul L.

owner

> "From setting up events to tracking attendees in real time, the platform is intuitive, reliable, and easy to customize for our needs."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097445)

JB

Jacqueline B.

Board member

> "Sometimes the site is a little hard to navigate on a phone so often it is inconvenient if I don’t have a computer nearby."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7098101)

BZ

Briana Z.

Art Instructor

> "The Pay as you Go rate is very convenient if you don't have a lot of sales. If you do have a high volume of sales, buying credits ahead of..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7148025)

BL

Becky L.

Planetarium Director

> "Years ago, when Ticket Tailor first moved from a monthly subscription model to a per-ticket fee structure, I’ll admit I didn’t understand..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097852)

EH

Edward H.

Convention Planning Team

> "Email broadcasts also allow us to easily send updates relating to the event to all attendees."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7147102)

DS

David S.

Programming Venues Technology

> "Perhaps if you prefer a system that funds itself buy applying a booking fee then TT is not for you."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097785)

CN

Chris N.

Event organiser

> "The setup process was straightforward, the integration with our website worked seamlessly, and the whole customer journey felt professional..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7147145)

JB

Justin B.

Producer

> "The issue images not being within schedules when added as HTML code."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097328)

BL

Becky L.

Planetarium Director

> "Our customers consistently comment that the pricing feels very reasonable compared to other ticketing platforms. And over the years, the..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097852)

PM

Posy M.

Sound Bath Facilitator

> "The mobile site sometimes doesn’t like quick scrolling if you’re trying to make changes."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097635)

MR

Mark R.

Musician

> "it makes supplying and managing tickets for your events easy and I have 100% faith in it leading up to and on the night of the event."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097731)

NO

Nick O.

Festival Lead

> "No complaints but somehow I need to fill 100 characters to meet the criteria for this text field... ;)"

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7147122)

JM

Jon M.

Systems and Finance Director

> "Simple setup and flexability to modify occurences easily and having different tickets levels makes everything easier to mange"

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7098352)

NU

Nicole U.

President

> "I wish SO badly that their event landing page design feature was more robust."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7148671)

MH

Matthew H.

Founder - MD

> "Setting up events, managing ticket sales, and tracking attendees all felt straightforward without unnecessary complexity."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7147117)

LB

Linda B.

Director

> "Many people have said that when I message them and make an announcement through Ticket Tailor that they do not get my messages."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7148775)

NU

Nicole U.

President

> "My events have multiple days and time slots and I LOVE that they have an easy feature for building those in quickly."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7148671)

DW

David W.

SU President

> "The integration with payment services can be a bit clunky."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7098155)

MP

Maggie P.

Owner

> "Excellent value for money with discounts for charities / not for profits, and the option to buy credits in advance for a reduced price."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7098122)

NO

Nick O.

Festival Lead

> "The way the ticket protection is calculated/charged can be hard to reconcile."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7147122)

MP

Matteo P.

CD

> "Good experience that allows a me for smooth operations and management of all my company events.good interface."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097294)

CH

Christopher H.

Director of Music

> "Sometimes special ticket combinations can be tricky or impossible to set up."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097557)

PL

Paul L.

owner

> "Using Ticket Tailor has completely streamlined the way we handle registrations and ticket sales."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097445)

MC

Michael C.

Promoter

> "I find the fee is a little to high and with events costing so much it would be better if less"

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097425)

BA

Bill A.

CHIEF DISHWASHER AND OWNER

> "Ticket Tailor gives us full control over the ticketing process and at the best price on the planet!!"

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097275)

DT

David T.

Trustee - registered charity

> "Doesn't support creation of event tags in Mailchimp: only updates to a custom field with the last event name."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___6817289)

NU

Nicole U.

President

> "I've scoured the internet for ticketing services and it's the best price by far, especially for a small business like us."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7148671)

EC

Emma C.

Founder

> "Increasing decreasing numbers on tickets is abit clunky."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097375)

MH

Matthew H.

Founder - MD

> "The customer support has also been responsive and helpful whenever needed, making the whole process smooth from setup to event day."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7147117)

TM

Tiffany M.

Owner

> "You can't export the doorlist with the first name and last name separated, so you have to do a little delimiting in Excel to separate them."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___6541642)

EJ

Eleanor J.

Events Secretary

> "Our ticketing is so much simpler to handle and we can keep track of revenue, attendees etc."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7147490)

AB

Adam B.

Admin Officer

> "Add-on costs for useful features keep us from using them."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7152217)

NR

Nicola R.

Charity engagement manager

> "Easy and simple to use for our Charity to be able to sell and monitor tickets and allows our service users to keep updated"

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097405)

EB

Ema B.

Library and Volunteer Coordinator

> "That gift vouchers get charged a fee for both when they are bought and when they are redeemed if though the site, hence we won't be using..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___6844306)

PL

Paul L.

owner

> "The platform is clean, straightforward, and doesn’t require a steep learning curve, which makes setting up events fast and stress-free."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097445)

JB

Jessica B.

Founder

> "I find it a little expensive but I’ve not properly compared it to other ticket platforms."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097505)

CB

Carlos B.

Producer

> "I plan on continuing to use Ticket Tailor for future events because it offers great value, flexibility, and ease of use compared to many..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7147343)

VG

Vanya G.

CEO

> "Having a tight budget, these costs add up."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097259)

CB

Carlos B.

Producer

> "The fees are also much more reasonable compared to other ticketing platforms, which makes a big difference for independent event producers."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7147343)

HM

Harry M.

President

> "I am not a big fan of their newer page design. "

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7148685)

TB

Tina B.

Director

> "I love using ticket tailor for events, especially as you can duplicate them and it is easy to set up multiple occurrences."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7147387)

RM

Roy M.

Event Manager

> "not being able to see what was paid, and what is pending easily"

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___6634652)

ZM

Ziggy M.

Founder

> "The check in feature for apps is very useful for knowing who is in the venue or not, and the ability for online tickets too."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___6701399)

AM

Andrew M.

Comedian

> "Excellent - I would not use another ticketing platform."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097277)

CN

Chris N.

Event organiser

> "The platform was simple to set up, easy for customers to use, and flexible enough for us to manage limited releases, waiting lists and..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7147145)

AK

Alex K.

Self Employed

> "Checkin list not easy to read or sort, would not update last time"

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___6778657)

VG

Vanya G.

CEO

> "In researching registration platforms for my small business, finding one that was reasonably priced was a top priority"

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097259)

GH

Gemma H.

Network Manager

> "Not being able to link an event directly to Zoom or Teams"

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___6199060)

AB

Adam B.

Admin Officer

> "The interface is very intuitive and the recent update to the template design has been a real improvement"

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7152217)

MM

Matthew M.

Founder

> "For me the system is a little inflexible, slightly light on features and the reporting system is just lacking a few finer details."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___3561100)

CS

CHRISTOPHER S.

Manager

> "It's easy to set up and use, plus you can get access to your ticket sales pretty much straight away, which makes cash flow for event..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097551)

EJ

Emily J.

treasurer

> "This was absolutely seemless between the qr code scanning and having a door list."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#SoftwareAdvice___3442122)

LM

Lake M.

Director of Education

> "As a small nonprofit, the pay as you go feature is a must have and wonderful way to unlock premium products."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097205)

SD

Shane D.

Chef owner

> "There isn’t anything I could point out that needs improving"

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___4114932)

James C.

Director

> "Works well for limited-seat events and multiple pick-up points"

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7147195)

EB

Erin B.

Perfomer

> "A smidge more expensive than I've seen other services."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___3098197)

AJ

Amy J.

President and Executive Director

> "We have been using them for several years now and have created 3 different seating charts with ease."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7148912)

MS

Maggie S.

Communications Director

> "The software did not pick up on including Zoom information in the tickets for an extremely long time."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___2574406)

CJ

Chris J.

Co-Owner

> "Setup is fast, the interface is intuitive, and pricing is transparent without excessive per-ticket fees."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7099434)

RB

Ross B.

Tutor

> "I found the reminders a bit hard to understand - you can add more personal details than I first thought"

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___2579865)

NB

Nikita B.

Producer

> "Really valuable in the event's industry to know you can rely on the platform's team to be there for you, especially when it comes to..."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7148578)

RB

Ross B.

Tutor

> "Evenbrite is hopeless for my older clients in terms of online events -"

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___2579865)

MR

Mark R.

Musician

> "The app to scan in tickets at events is superb."

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___7097731)

MH

Mark H.

Quizmaster

> "I don't like the fact that in new year it won't be free anymore for our charity"

[See full review](https://www.capterra.com/p/112510/Ticket-Tailor/#Capterra___2572038)

[View Reviews](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

## User interface

4.87 (304)

4.86 (595)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Purplepass

Top features

43/49

-   Activity Dashboard
-   AI Copilot
-   API
-   Attendance Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Confirmations/Reminders
-   Cross Selling Functionality
-   Customer Data Management
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Email Marketing
-   Employee Management
-   Event Calendar
-   Event Management
-   GDPR Compliance
-   Generative AI
-   Help Desk Management
-   Kiosk Ticketing
-   Mobile Access
-   Mobile Ticketing
-   Multi-Currency
-   Multi-Event
-   Online Ticketing
-   Onsite Ticketing
-   Point of Sale (POS)
-   Print-at-Home
-   Promotions Management
-   Real-Time Notifications
-   Registration Management
-   Reporting/Analytics
-   Reserved Seating
-   Sales Reports
-   Season Tickets
-   Seating Map
-   Social Promotion
-   Surveys & Feedback
-   Third-Party Integrations
-   Ticket Brokering
-   Ticket Reservations
-   Venue Management
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/133885/Purplepass-Ticketing/#features)

Ticket Tailor

39/49

-   Activity Dashboard
-   AI Copilot
-   API
-   Attendance Management
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Calendar Management
-   Confirmations/Reminders
-   Cross Selling Functionality
-   Customer Data Management
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   Dynamic Pricing
-   Email Marketing
-   Employee Management
-   Event Calendar
-   Event Management
-   GDPR Compliance
-   Generative AI
-   Help Desk Management
-   Kiosk Ticketing
-   Mobile Access
-   Mobile Ticketing
-   Multi-Currency
-   Multi-Event
-   Online Ticketing
-   Onsite Ticketing
-   Point of Sale (POS)
-   Print-at-Home
-   Promotions Management
-   Real-Time Notifications
-   Registration Management
-   Reporting/Analytics
-   Reserved Seating
-   Sales Reports
-   Season Tickets
-   Seating Map
-   Social Promotion
-   Surveys & Feedback
-   Third-Party Integrations
-   Ticket Brokering
-   Ticket Reservations
-   Venue Management
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/112510/Ticket-Tailor/#features)

### Recognition

Purplepass is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Event Check InSoftware (2026) 

Best Value Event Check InSoftware (2024) 

Best Value Event Check InSoftware (2023) 

Ticket Tailor is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Purplepass

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Ticket Tailor

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Purplepass

-   By Purplepass
-   Located in United States
-   Founded in 1998

Ticket Tailor

-   By Ticket Tailor
-   Located in United Kingdom
-   Founded in 2010

## Popular Comparisons

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