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Medical practices of all sizes looking to improve productivity, profitability, and patient care. Our client base includes thousands of providers representing 50 states and more than 70 specialties.
Physicians, physician executives, clinical managers, practice managers, office managers, office administrators, healthcare executives, nurse practitioners, physician assistants
CareCloud's EHR layout and design is super easy to use and was a clear winner for us as it didn't require back and forth keystrokes or clicks to enter charting for patients.
Ask as many questions as you can, and ask for a trial period of the system before getting stuck with a system you hate.
The program is user friendly which makes it easy for us to train new staff. The customer service is above outstanding.
Absolutely the worst billing company possible and I ahev used three so far, horrible off-shore service, restrictive contracts, extremely high rates, and zero feedback or flexibility.
I like the ease of use, the design is pleasing, and it's easy to navigate. The flexibility of inserting and moving sections, groups, findings is also a great benefit to charting.
First off, I never leave reviews and I am certainly not the kind to be negative. BUT, the staff all the way from management is horrible.
The software and the total service is awesome. I love their communication and willingness to grow and change with what their customers want.
Constantly cashes, poor tech support, very rudimentary program, uses antiquated software platform that is very unstable. Can't understand how they can survive as a company.
The simplicity of the product is great; it is easy to learn and everyone on the support team has been very helpful throughout the entire integration process.
I have also been charged for services promised to be refunded but then charged anyways. As a new business I think they will put me of business before I can get started due to their fees.
I've never seen help files that are as robust and updated as consistently, and the phone support is consistently awesome. Friendly people, user friendly product, great value for the price.
Reporting side is horrible. Must swing back and forth between Internet Explorer and Chrome because if you have Advanced insight it does not work in Chrome.
The pricing is excellent and affordable. Their pm software is robust without being complicated which speaks volumes to the medical community.
They are unprofessional, and over-priced. Their cost is outrageous for the services received and are likely to cost you even more due to the software and inability to support their clients properly.
Customer Service is Awesome. Great reporting - easy to learn and customized pricing.
Speed degradation is common complain. Our Practice, and patients and staff suffer as a result, and we lost lot our reputation with Patients and big financial lose for practice.
Alexandra: My name is Alexandra, and I am the owner of Halcyon Bill Co in Las Vegas, Nevada. We work with a broad range of specialties nationally for medical billing and medical consulting services. I give AdvancedMD EHR five out of five. Prior to using AdvancedMD EHR, we were using Kareo EHR as well as Practice Fusion. The major issues with both of those EHRs for our clients was their lack of ability to be flexible when it came to the needs of the practices. For example, customizable note templates or something that is really important to practices and both of those EHRs struggle to provide that. They also lacked some sophistication when it came to integrations and even support in setting them up. I recommend AdvancedMD EHR to my clients based on its extreme flexibility and being able to customize to the practices needs. Everything from scheduling to prescription management to note templates, making it a seamless process both for patients and the practice as well. Getting started with AdvancedMD EHR definitely has a learning curve. Because it is so customizable, there's a lot to learn. There's a lot of features that need to be understood by both the practice, clinical staff as well as the administrative staff. But once those learning curves are overcome, the software is fantastic. My advice for practices looking to get onto AdvancedMD EHR is to work with an administrator that has experience on the software. It will make the learning curve a little bit easier, and also give the practice an idea of how the system should be configured based on their needs. Also, making sure that you're taking full advantage of the training time and working with your trainer beforehand to make sure that you have a good roadmap of where you're starting, where you're ending, and what are the most important features for your practice.
CareCloud
AdvancedMD EHR
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