# Compare CareCloud vs eClinicalWorks 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CareCloud and eClinicalWorks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113010-120360/CareCloud-vs-eClinicalWorks

---

# CareCloud vs eClinicalWorks Features and Cost Comparison

Last updated March 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CareCloudeClinicalWorks2/4 selected

[CareCloud](https://www.capterra.com/p/113010/CareCloud/)[3.6 (112)](https://www.capterra.com/p/113010/CareCloud/reviews/)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

[## CareCloud](https://www.capterra.com/p/113010/CareCloud/)[3.6 (112)](https://www.capterra.com/p/113010/CareCloud/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.3

Functionality

3.5

Ease of Use

3.8

Customer Service

3.4

Reviews Sentiment

SG

LS

LB

Based on [112 reviews](#user-reviews)

Positive

69

Neutral

13

Negative

30

[## eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

Starting Price

$449.00/month

Value-for-Money

3

Functionality

3.4

Ease of Use

3.3

Customer Service

2.8

Reviews Sentiment

Based on [396 reviews](#user-reviews)

Positive

213

Neutral

61

Negative

122

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,170 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

HIPAA Compliant

\--

Patient Records Management

4.4

Charting

5.0

Patient Scheduling

5.0

Document Management

NA

66%Fit

Missing features

Feature ratings

HIPAA Compliant

4.2

Patient Records Management

3.7

Charting

3.4

Patient Scheduling

3.9

Document Management

NA

User satisfaction

User satisfaction

3.6

User reviews[112](https://www.capterra.com/p/113010/CareCloud/reviews/)

Ease of use

3.8

Functionality

3.5

Value for money

3.3

Customer support

3.4

User satisfaction

3.3

User reviews[396](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

Ease of use

3.3

Functionality

3.4

Value for money

3.0

Customer support

2.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$449Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Medical practices, health systems, academic institutions, medical billing companies, and healthcare providers.

Best for

We offer innovative, customizable solutions for every setting, including primary care offices, ambulatory surgical centers, health centers, hospitals, and mobile clinics, and more than 50 specialties.

## User reviews

Pros & cons

SG

Sanjay G.

Administrator

> "Providers and administrative team members enjoyed the user-friendliness and different..."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6652269)

LS

Lindsey S.

Optician

> "Sometimes it runs slow and you can't just refresh the page."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6497176)

LS

Lindsey S.

Optician

> "It is easy to navigate and give clear instructions for teaching new staff how to use."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6497176)

FC

Frances C.

Dr.

> "Their data was flawed in some way and could not be uploaded and put in appropriate areas of the..."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6187346)

LB

Luis B.

patient coordinator

> "It does a great job showing you where to go."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6767091)

MB

Michelle B.

Owner

> "They will never solve a problem passed on to someone else and goes into a black hole. "

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6689210)

AR

Alessandra R.

Medical Front Desk Training Coordinator

> "I also like the customer service."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6770921)

MB

Michelle B.

Owner

> "No one speaks English and can not understand customer service. "

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6689210)

MB

Michelle B.

Owner

> "The easy of use and the color coding."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6689210)

MB

Michelle B.

Owner

> "They do not solve problems but put it back on you. "

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6689210)

NP

Nikki P.

Physical Therapist

> "Visually easy to navigate and the app was easier to use than other systems."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6643950)

FC

Frances C.

Dr.

> "Approximately 10 attempts at customer service contact have been attempted in the last week and..."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6187346)

PM

Paul M.

CEO

> "The look and feel is the best thing about it."

[See full review](https://www.capterra.com/p/113010/CareCloud/#SoftwareAdvice___4816925)

MB

Michelle B.

Owner

> "You will lose so much money with this company. "

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6689210)

JE

John E.

Physician

> "It has a nice user interface and the digital chart looks like a paper chart"

[See full review](https://www.capterra.com/p/113010/CareCloud/#GetApp___3373074)

FC

Frances C.

Dr.

> "They were of very little help in gathering my data for that transition. "

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___6187346)

VM

Vicky M.

Billing

> "Billing was clean, claims corrections were easy. "

[See full review](https://www.capterra.com/p/113010/CareCloud/#SoftwareAdvice___2884701)

AP

Adam P.

physician

> "I have been with carecloud/talk ehr since 2014During that time I have seen a decrease in quality..."

[See full review](https://www.capterra.com/p/113010/CareCloud/#SoftwareAdvice___4137343)

JH

Jenah H.

Business Manager

> "I also appreciate the "all-in-one" approach."

[See full review](https://www.capterra.com/p/113010/CareCloud/#SoftwareAdvice___3055683)

JE

John E.

Physician

> "This causes a great deal of extra work. Since converting to the app, the carecloud reliability..."

[See full review](https://www.capterra.com/p/113010/CareCloud/#GetApp___3373074)

VM

Vicky M.

Billing

> "Posting was easy, I am no longer on this product but I would work on it again."

[See full review](https://www.capterra.com/p/113010/CareCloud/#SoftwareAdvice___2884701)

JE

John E.

Physician

> "There is never an answer as to why they cannont fix the many bugs the app seems to have."

[See full review](https://www.capterra.com/p/113010/CareCloud/#GetApp___3373074)

AM

Alex M.

Psychologist

> "Ease of use and how much can be easily tailored to your own preferences!"

[See full review](https://www.capterra.com/p/113010/CareCloud/#SoftwareAdvice___2343599)

BM

Blake M.

Director of Technology

> "Due to this, we decided CareCloud is not for us. Upon learning this, CareCloud blackballed us..."

[See full review](https://www.capterra.com/p/113010/CareCloud/#SoftwareAdvice___2740062)

MM

Michael M.

Practice Manager

> "The look of the software is pleasant."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___2257210)

MM

Michael M.

Practice Manager

> "They do not hold their end of the contact they force you to sign and since being with them we've..."

[See full review](https://www.capterra.com/p/113010/CareCloud/#Capterra___2257210)

ML

Mayra L.

Patient Service Representative

> "Easy to navigate."

[See full review](https://www.capterra.com/p/113010/CareCloud/#SoftwareAdvice___2803821)

ML

Mayra L.

Patient Service Representative

> "It's challenging to understand the simple charges, payments & insurance payments in the..."

[See full review](https://www.capterra.com/p/113010/CareCloud/#SoftwareAdvice___2803821)

[View Reviews](https://www.capterra.com/p/113010/CareCloud/reviews/)

VR

Verified Reviewer

Clinical Programs Manager

> "The customization, especially Smart Forms and workflow tools, allows you to tailor processes to your clinic."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727)

AH

Aamr H.

MD

> "Right now they want to charge all my 9 providers while we are waiting for medical records even though there is no..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7007969)

VR

Verified Reviewer

Office Manager

> "There is a lot of information in one place on the dashboard and the color coded schedule makes it easy for users to..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7110121)

TW

Tabatha W.

Nursing Supervisor

> "Navigation can be challenging, and certain workflows are not as intuitive as they could be."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7079656)

VR

Verified Reviewer

Owner

> "it is a very exhaustive EMR system with many functions and features that allow you to do a lot with your clinic."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

VR

Verified Reviewer

Owner

> "They charge per virtual visit, which means your bill is never the same."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

VR

Verified Reviewer

Administrative Health Support

> "I find that eclinicalworks s extremely geared to ensurng files are organized and easy to retrieve when I am under time..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7100952)

JC

Joe C.

Physician Assistant

> "The mobile app is a nightmare, dictation is slow."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246)

SG

Sally G.

Customer Service Auditor

> "I think it has big potential to be the best EHR tool out there, but they really need to upgrade the interface as well..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6831642)

DL

Dawn L.

Practice Administrator

> "We can't even run a decent no-show report, which is an industry standard report."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429)

VR

Verified Reviewer

An MBBS Student

> "Being a pupil, I have discovered that it provides a rich range of tools that, once honed, may significantly enhance..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6765701)

DL

Dawn L.

Practice Administrator

> "Its Reporting functionality is dismal, at best. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429)

VR

Verified Reviewer

Owner

> "It is easy to apply templates and charting in a way you prefer."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

VR

Verified Reviewer

Clinical Programs Manager

> "The system has a steep learning curve and can feel overwhelming at first."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727)

TL

Theresa L.

Medical Receptionist

> "I love the color coding of different appointment types to keep the schedule organized."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050)

VR

Verified Reviewer

Owner

> "They charge extra for everything, which makes it hard to grow."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

CC

Charles C.

physician

> "This EHR is absolutely fantastic in that it is guaranteed to give you that final push/motivation to leave medicine and..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211)

TW

Tiffany W.

Office Manager

> "The inability to send in office messages attached to a patient's chart."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6847844)

CC

Courtney C.

Human resource manager

> "User friendly, effective, efficient, consolidates everything in one place, designed with you in mind"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6800043)

VR

Verified Reviewer

Owner

> "For a small practice, it can be prohibitive and very draining."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471)

AE

April E.

Administrative Coordinator

> "It gives you everything you need for your practice."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374)

JC

Joe C.

Physician Assistant

> "I would describe ECW as being too "clicky.""

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246)

AE

April E.

Administrative Coordinator

> "The customer service is top notch and they are always a phone call away."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374)

DL

Dawn L.

Practice Administrator

> "eClinical Works is an EHR, but not one of the best in my opinion. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429)

JR

Joelle R.

CCMAMAG

> "I would highly recommend Eclinical for anyone looking for a simple EMR to manage a small practice."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562)

JR

Joelle R.

CCMAMAG

> "However, for larger appointments, like procedures and IM ejections, etc. it was rather clunky and lacking in certain..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562)

EG

Elizabeth G.

Medical Assistant

> "I liked how it was easy to learn when trained."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6833187)

Douglas M.

Physician

> "Everything from the tedious login to forcing you to falsify records, to the multiple layer of menus to extra clicks, to..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613)

JR

Joelle R.

CCMAMAG

> "Overall the system is fairly streamlined, simple and easy to navigate."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562)

Ella Hyeseung J.

Nurse Practitioner

> "It hinders rather than helps, with inefficiencies and usability issues that disrupt my workflow."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545)

LA

LeAnne A.

Patient services representative

> "It does help simplify things like documentation and keeping you inboxes up to date"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6239313)

SD

Sarah D.

Account Manager

> "Constant issues with connections for scripts, billing and other parts of the system."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

CC

Charles C.

physician

> "This is because the use of eCW is a soul crushing experience."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211)

VR

Verified Reviewer

Nurse

> "I don’t think there is anything about this program that I like the least. If I had to pick something it would be not..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6811963)

MT

Maya T.

MD

> "However, Athena still gives me access to my patient files that I greatly appreciate. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5087872)

SD

Sarah D.

Account Manager

> "Surprise issues all the time - Change healthcare hack, MIPs reporting issues, etc."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

DC

David C.

owner

> "Jane App has been affordable and upfront. Would recommend them."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6420028)

Ella Hyeseung J.

Nurse Practitioner

> "Cons: Inefficient, repetitive work, poor workflow integration."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545)

MM

Mohammed M.

physician

> "They are easy to use and convenient."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637)

Douglas M.

Physician

> "Unfortunately, that button only shows the current meds and there are several tabs NONE OF WHICH SHOW ALLERGIES, and..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613)

TL

Theresa L.

Medical Receptionist

> "It's easy to use and teach to new employees."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050)

Douglas M.

Physician

> "so I have to go to the list and scroll down to find my name EVERY TIME! If a patient call in and needs a refill, I have..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613)

FR

Fahad R.

AR specialist

> "Its a greak EHR and PM application and with great features but there are too many features and it takes time to learn..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3607800)

SD

Sarah D.

Account Manager

> "Bad system, they tell you everything is in one but really, it's a frank stein system and you can't ever get anyone to..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

AB

Alexandra B.

Billing Manager

> "Thankfully they recently started to allow Inbox Health for statement management."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4430958)

MM

Mohammed M.

physician

> "Difficult to locate notes and other encounters from previous visits"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637)

HM

Henry M.

CSR Supervisor

> "it is friendly using and can get support"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6234612)

CF

Chris F.

Director

> "Hard to get the techs to understand your problem."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6847916)

JM

James M.

IT Administrator

> "The ability to self host is great to control the user experience."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3923923)

AM

Adam M.

ARNP

> "I have video of it taking more than 45 seconds to move from 1 screen to another in a patient chart, not even between..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5078385)

JK

Jennifer K.

Physician

> "I like that template customization is fairly easy and straightforward."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702)

AL

Adrian L.

Nurse

> "Expensive and poor customer service and issues with connections"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6761964)

JK

Jennifer K.

Physician

> "This program might have been good when it was first developed."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702)

SS

Satnam S.

MD

> "Switching over to ECW was the worst mistake I have ever made in my life."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7005700)

ET

Erin T.

Social worker

> "I like the colorful organized display of my doctors appointments and patient Info"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3350628)

SD

Sarah D.

Account Manager

> "Reporting in the system is no clear enough."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953)

NF

Nazanin F.

Physician

> "It is fairly easy to schedule a patient and visualize the schedule both as a list as well as in blocks."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3033338)

WS

William S.

Office manager

> "Please do not use this electronic medical records system."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198)

MR

Maria R.

Medical Assistant

> "What I like the most about Eclinical is the ability to see all providers schedule and have the ability to add patients..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160)

RT

Richard T.

Pediatrician

> "They make changes based on what helps them and ignore the needs of the doctors who use the program each and every day."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6001817)

LD

Leslie D.

Front Desk

> "I like to think of it as an all-in-one as it has so many wonderful features that are crucial in the medical management."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3067010)

BB

Brandy B.

Owner

> "Then I never recieved a bill for APril and they never sent any information until it was considered in collection. When..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4910257)

VR

Verified Reviewer

NP student

> "The ability to choose and make templates is great, the auto populate features are helpful as well and copying and..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2253055)

WS

William S.

Owner

> "I was unaware as I was not receiving invoices. When I finally got the company to send invoices they were very vague..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375)

SI

Scott I.

Physician

> "We see 500 patients a day, and use their program as best we can."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3004050)

JS

Justin S.

Owner/ lead physician

> "Terrible to disconnect from with misinformation and fraudulent billing despite clear records of trying to cancel..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4964430)

JM

James M.

Phleb Tech II

> "easy to use and user friendly to all users"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4793382)

JK

Jennifer K.

Physician

> "The other problem is that they have so many different versions of the program and support keeps wanting us to use..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702)

HD

Huong D.

Office Manager

> "It is helpful to be able to log conversations between employees or log your own notes pertaining to a subject but under..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2492053)

FF

Flora F.

Manager

> "We have an issue in our medical practice for a couple of weeks and its been next to impossible to get a hold of someone..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6052222)

EB

Erin B.

RN

> "I think what I liked most about this software was the strong user support resource."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869)

CC

Charles C.

physician

> "I've used many EHRs over the years and this one is by FAR the absolute worst."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211)

MR

Maria R.

Medical Assistant

> "My overall 3 years of experience with Elicnical is that is a great way to track all things for patients in one secure..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160)

WS

William S.

Owner

> "Regardless of how obvious the error is, they insist on calling you on the phone and logging into your computer without..."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375)

EB

Erin B.

RN

> "This has made me appreciate a few things about eCW."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869)

WS

William S.

Owner

> "I immediately stopped their ability to remove money from my account directly"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375)

VR

Verified Reviewer

Practice Manager

> "ECW is easy to use, their customer support is unlike anything I have ever seen. "

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3504319)

MM

Mohammed M.

physician

> "Very difficult user interface"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637)

SM

Stephen M.

IT adminstrator

> "Training to all clinical staff are quite easy"

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2948009)

WS

William S.

Office manager

> "They are a scam, and extremely misleading."

[See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198)

[View Reviews](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

## User interface

[CareCloud](https://www.capterra.com/p/113010/CareCloud/)

3.55 (112)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)

3.31 (396)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

CareCloud

22/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/113010/CareCloud/#features)

eClinicalWorks

Top features

25/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/120360/eClinicalWorks/#features)

### Recognition

No recognitions have been awarded to CareCloud

eClinicalWorks is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

CareCloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

eClinicalWorks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CareCloud

-   By CareCloud
-   Located in United States
-   Founded in 2009

eClinicalWorks

-   By eClinicalWorks
-   Located in United States
-   Founded in 1999

## Popular Comparisons

[CareCloud](https://www.capterra.com/p/113010/CareCloud/)[3.55 (112)](https://www.capterra.com/p/113010/CareCloud/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Contact vendor for pricing

Price

$49/month

3.5

Features

4.2

3.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/113010-136876/CareCloud-vs-Pediatric-Therapy-EMR)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

$449/month

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3.4

Features

4.2

3.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120360-136876/eClinicalWorks-vs-Pediatric-Therapy-EMR)

[CareCloud](https://www.capterra.com/p/113010/CareCloud/)[3.55 (112)](https://www.capterra.com/p/113010/CareCloud/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

3.5

Features

4.3

3.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/113010-195467/CareCloud-vs-Care-Patron)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$449/month

Price

$0

3.4

Features

4.3

3.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120360-195467/eClinicalWorks-vs-Care-Patron)

[CareCloud](https://www.capterra.com/p/113010/CareCloud/)[3.55 (112)](https://www.capterra.com/p/113010/CareCloud/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.5

Features

4.4

3.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/113010-124590/CareCloud-vs-EMA)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

$449/month

Price

Contact vendor for pricing

3.4

Features

4.4

3.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120360-124590/eClinicalWorks-vs-EMA)

[CareCloud](https://www.capterra.com/p/113010/CareCloud/)[3.55 (112)](https://www.capterra.com/p/113010/CareCloud/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.5

Features

4.4

3.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/113010-122278/CareCloud-vs-EpicCare-EMR)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

$449/month

Price

Contact vendor for pricing

3.4

Features

4.4

3.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/120360-122278/eClinicalWorks-vs-EpicCare-EMR)

[CareCloud](https://www.capterra.com/p/113010/CareCloud/)[3.55 (112)](https://www.capterra.com/p/113010/CareCloud/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.5

Features

4.4

3.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/113010-180899/CareCloud-vs-Alleva)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

$449/month

Price

Contact vendor for pricing

3.4

Features

4.4

3.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/120360-180899/eClinicalWorks-vs-Alleva)

[CareCloud](https://www.capterra.com/p/113010/CareCloud/)[3.55 (112)](https://www.capterra.com/p/113010/CareCloud/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,364)](https://www.capterra.com/p/129169/Tebra/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.5

Features

3.8

3.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/113010-129169/CareCloud-vs-Tebra)

[eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,364)](https://www.capterra.com/p/129169/Tebra/reviews/)

$449/month

Price

Contact vendor for pricing

3.4

Features

3.8

3.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/120360-129169/eClinicalWorks-vs-Tebra)