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CareCloud vs Epic: Which is a better fit?

Updated on January 26th, 2025
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Summary
Key features rated by users
Features selected based on 4,176 reviews from Electronic Medical Records users.
% Fit
Not enough reviews
Feature ratings
HIPAA Compliant
--
Patient Records Management
4.0
Charting
5.0
E-Prescribing
--
Medical Billing
4.5
% Fit
Missing features
Feature ratings
HIPAA Compliant
4.9
Patient Records Management
4.3
Charting
4.4
E-Prescribing
NA
Medical Billing
NA
User satisfaction
3.6
User reviews110
Ease of use
3.8
Functionality
3.5
Value for money
3.3
Customer support
3.4
4.4
User reviews397
Ease of use
4.0
Functionality
4.3
Value for money
4.0
Customer support
4.2
Price starts from
Not provided by vendor
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Medical practices of all sizes looking to improve productivity, profitability, and patient care. Our client base includes thousands of providers representing 50 states and more than 70 specialties.

Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Euphartes N
Patient Service Coordinator
5.0

Euphrates N.: Hello, I'm Euphrates. I'm the patient service coordinator at PT Solutions/Virginia Hospital Center and I give Epic a 5. I'm a patient service coordinator and Epic provides good services for us because we check patients in and out. We verify their insurances. We can get their referrals from other hospitals through that system. What I like most about EpicCare is everything is in one system. You don't need another system. You only just need Epic. Epic does everything from scheduling to referrals, appointments. It's a one-stop shop. The only room that I see for improvement in Epic is a little faster. Other than that, it's fine.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
122278 video thumbnail}
1 Video
113010
5 screenshots
122278
1 screenshot

CareCloud

Top Features
19/49
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Audit Trail
  • Calendar Management
  • Care Plan Management
  • Clinical Notes
  • Clinic Interoperability
  • Communication Management
  • Customizable Forms
  • Customizable Templates
  • Decision Support
  • Documentation Management
  • Document Management
  • Document Storage
  • Electronic Payments
  • File Sharing
  • Handwriting Recognition
  • Imaging and X-rays
  • Immunization & Allergy Tracking
  • Invoice Management
  • Lab Integration
  • Medication Database
  • Order Entry
  • Outcome Assessment Tools
  • Reporting & Statistics
  • Revenue Management
  • Task Management
  • Telemedicine Integration
  • Workflow Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Coding Assistance
  • Compliance Tracking
  • E-Prescribing
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Meaningful Use Certified
  • Medical Billing
  • Medication Management
  • Mobile Access
  • Multi-Location
  • ONC-ATCB Certified
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Reminders
  • Third-Party Integrations
See All features
Hide Electronic Medical Records Software Features -

Epic

14/49
Show Electronic Medical Records Software Features +
CareCloud
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Epic
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CareCloud
  • By CareCloud
  • Located in United States
  • Founded in 2009
Epic
  • By Epic Systems
  • Located in United States
  • Founded in 1979
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