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Medical practices of all sizes looking to improve productivity, profitability, and patient care. Our client base includes thousands of providers representing 50 states and more than 70 specialties.
Built for massage therapists, physical therapists, osteopaths, and multi-disciplinary clinics. ClinicSense helps you manage patient appointments, SOAP notes, billing, and marketing - all in one place.
CareCloud's EHR layout and design is super easy to use and was a clear winner for us as it didn't require back and forth keystrokes or clicks to enter charting for patients.
Ask as many questions as you can, and ask for a trial period of the system before getting stuck with a system you hate.
The program is user friendly which makes it easy for us to train new staff. The customer service is above outstanding.
Absolutely the worst billing company possible and I ahev used three so far, horrible off-shore service, restrictive contracts, extremely high rates, and zero feedback or flexibility.
I like the ease of use, the design is pleasing, and it's easy to navigate. The flexibility of inserting and moving sections, groups, findings is also a great benefit to charting.
First off, I never leave reviews and I am certainly not the kind to be negative. BUT, the staff all the way from management is horrible.
The software and the total service is awesome. I love their communication and willingness to grow and change with what their customers want.
Constantly cashes, poor tech support, very rudimentary program, uses antiquated software platform that is very unstable. Can't understand how they can survive as a company.
Ease of use, reliability, very affordable. Our entire team loves this software, especially the SOAP notes and the flexibility they have.
I just found out about the clinical intake, but after using it, I found out it deletes past information which is terrible.
It is amazing that my clients are able to book online with ease. Its very appealing to the eye and easy to navigate when creating schedules and making appointments.
So I am stuck with the email reminders as my only option for now.
The price was fantastic, it was nice with the automated reminder texts, and online booking.
I have some issues with making changes with payments that may have been inputted wrong.
Their customer service and dedication to continually improving their product won my trust from the very beginning. They continue to be reliably responsive.
Signing in every single time and it lags so i don't always have time to wait for it to pop open. The keep me signed in button doesn't appear to work.
Tanner: My name is Tanner. I'm an account executive, and I would give ClinicSense a five star for sure. And for additional videos like this, check them out below. Prior to ClinicSense, we were just using a mix of tools, primarily Google Calendar, for trying to schedule appointments and trying to write down things like gift cards manually, just on a piece of paper, keeping track of totals and doing email blasts from a free Mailchimp account or something like that. So ClinicSense was great because it combined everything that you need as a massage therapy practice all into one place. You got your email, your gift cards, your services. Everything's right there where you need it. ClinicSense, one of the nice key features is the SOAP notes function. They have a nice 3D anatomical model of the human structure. So that was one of the nice differentiating factors from other massage therapy practice-specific softwares. And the notes are really simple, so when clients come back in, you know exactly what was ailing them the time before versus now. Plus, just being able to have everything all in one place, being able to manage employees as well as their calendars and schedules. And it now has a integration option with Square, so you can tie your services in with your Square portal if that's what you're using to take payments. So it's just a nice all-around software to manage a practice that's pretty lightweight. Getting started with ClinicSense is pretty straightforward. You can have the setup done within a day or an afternoon really, depending on how big your practice is and how many services you want to load in there. But it's a really walkthrough service. As soon as you sign up, they say, "Click here, fill out this, do that," and you're up and running within the day. So you don't really need much support to get it done, but they do have great customer support in general. They're always very responsive if you need any help. So if you are thinking about getting ClinicSense, I would definitely say it's well worth it, especially if you don't need something extremely technically advanced with a lot of options and features. Like I said, it's pretty a lightweight software that gives you everything you need to get your job done. The only thing that they don't have at the moment is extra third-party applications. So if you're using an email service provider like a MailChimp or an ActiveCampaign, or you need to export your data via APIs to other stuff, they don't have that functionality just yet. But those are pretty advanced features that most people don't need.
CareCloud
ClinicSense
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