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Paycor vs ADP TotalSource: Which is a better fit?

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Provider data verified by our Software & Services Research team, and reviews moderated by our Reviews Verification team. This page was last updated on February 6th, 2025.
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 10,193 reviews from Human Resources users.
% Fit
Not enough reviews
Feature ratings
Payroll Management
4.4
API
4.2
Employee Database
4.3
HR Management
4.3
Customizable Branding
3.0
% Fit
Missing features
Not enough reviews
Feature ratings
Payroll Management
4.2
API
--
Employee Database
4.3
HR Management
4.2
Customizable Branding
NA
User satisfaction
4.4
User reviews2,918
Ease of use
4.3
Functionality
4.2
Value for money
4.2
Customer support
4.2
4.2
User reviews388
Ease of use
4.1
Functionality
4.2
Value for money
3.8
Customer support
4.1
Price starts from
--
Not provided by vendor
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

More than 29,000 medium-sized and small businesses trust Paycor to help them manage and develop employees and run their business.

Small and mid-sized businesses looking to find and keep employees, offer cost-effective employee benefits, keep up with employment regulations, grow, and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
David P
HR Manager
5.0

David: My name is David. I'm an HR manager, and I work for a nonprofit company that's got about 250 employees. I would give Paycor a solid five. Previously, we were using a system called Zenefits, which was not very robust. They had pretty poor customer service, and it just was a little glitchier than anybody really liked. It also was not very intuitive to use. We chose Paycor, because we tested several different companies. They were the company that really seemed to care the most about what our experience was going to be after implementation. A lot of great demos, a lot of assurances that the things that we were looking for, like an intuitive interface that employees would enjoy using the app from their perspective. And yeah, they just promised us that if there wasn't something that was working for us, that we could look at it, and they have absolutely lived up to that promise. So implementation of Paycor was the easiest thing I think I've ever done. When we switched providers previously, a couple of years before that, to Zenefits, that process took about two weeks and was labor-intensive. When we implemented Paycor, they walked us through the process. It took less than two hours and we were done. And it worked beautifully from day one, pretty much. So to anybody who's looking at switching HRIS systems, I would say test drive as many as you can. Look at the features that are going to be most important to you, whether it's timekeeping or reporting. For us, what was most important was going to be customer service, because we do have a very unusual setup and we knew that we would need to reach out from time to time with different issues. And they have absolutely lived up to their promises of excellent customer service.

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Brandon m
President
1.0

Brandon M.: Hi, my name's Brandon. I am president at Visual Language Professionals. Rating for ADP TotalSource would be a one out of five. Prior to ADP TotalSource, we initially started off on QuickBooks Online, and then we transitioned to Gusto for our payroll and benefits and eventually ended up with ADP. ADP offered better pricing on health, and dental, and vision insurance. And initially, during the sales process, we were promised better technology. It was painful. I think at that time, ADP was undergoing some internal changes on how they brought new clients on board, so we had to sign a lot of the same documents three, four, or five times while they figured out their electronic signature software. We went through several different project managers, and it took about double the length of time that they had initially quoted us. I would say that ADP TotalSource is not a good fit for small businesses that don't have a lot of resources dedicated to troubleshooting the software. If you're looking for a solution that provides quick and responsive support, they would not be my recommendation. I think there are better companies out there that provide stronger service for small businesses like mine.

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View all video reviews
User interface
133745 video thumbnail}
1 Video
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1 Video
133745
5 screenshots
113109
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
360 Degree Feedback
207
Important
Access Controls/Permissions
388
Important

Paycor

Top Features
38/38
  • 360 Degree Feedback
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Applicant Tracking
  • Approval Process Control
  • Benefits Management
  • Calendar Management
  • Compensation Management
  • Compliance Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Employee Database
  • Employee Engagement
  • Employee Management
  • Goal Management
  • HR Management
  • Learning & Development
  • Mobile App
  • Offboarding
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Reminders
  • Reporting/Analytics
  • Self Service Portal
  • Sick Leave Tracking
  • Succession Planning
  • Surveys & Feedback
  • Third-Party Integrations
  • Time & Attendance
  • Time Off Management
  • Training Management
  • Workflow Management
See All features
Hide Human Resources Software Features -

ADP TotalSource

23/38
Show Human Resources Software Features +
Paycor
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ADP TotalSource
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Paycor
  • By Paycor
  • Located in United States
  • Founded in 1990
ADP TotalSource
  • By ADP
  • Located in Canada
  • Founded in 1942
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