# Compare ADP TotalSource vs BrightHR 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ADP TotalSource and BrightHR based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/113109-151525/ADP-TotalSource-vs-BrightHR --- # ADP TotalSource vs BrightHR Features and Cost Comparison Last updated May 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ADP TotalSourceBrightHR2/4 selected [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.6 (178)](https://www.capterra.com/p/151525/BrightHR/reviews/) [## ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment DP HS Based on [457 reviews](#user-reviews) Positive 379 Neutral 48 Negative 30 [## BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.6 (178)](https://www.capterra.com/p/151525/BrightHR/reviews/) Starting Price £4.50/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [178 reviews](#user-reviews) Positive 163 Neutral 7 Negative 8 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit Feature ratings Payroll Management 4.3 Employee Database 4.3 HR Management 4.3 Time & Attendance 4.4 Employee Management 4.2 79%Fit High performer Feature ratings Payroll Management 4.2 Employee Database 4.4 HR Management 4.3 Time & Attendance 4.6 Employee Management 4.5 User satisfaction User satisfaction 4.2 User reviews[457](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 3.9 Customer support 4.1 User satisfaction 4.6 User reviews[178](https://www.capterra.com/p/151525/BrightHR/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.4 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from £4.50Per User, Per Month - Free version - Free trial Best for Best for Small and mid-sized businesses looking to find and keep employees, offer competitive employee benefits, keep up with employment regulations and compliance, grow, and more. Best for Small to medium-sized businesses (SMEs), as well as large corporations. ## User reviews Pros & cons DP Deborah P. Office Administrator > "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support from their..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) EF Elizabeth F. Office Operations Manager > "The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make it difficult to..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) Harshul S. Sr tech specialist > "It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the everything is set..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) RZ Rowie Z. HR Manager > "he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they are not..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7068360) AG Allen G. President > "Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7075129) DP Deborah P. Office Administrator > "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming for certain..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) RV Rosemary V. Owner > "The best part about having ADP handle your payroll you have the confidence that they know the latest tax laws, and they own the responsibility for..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6334838) LL Lori L. Head of People, North America > "Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) LH Liz H. Office Manager > "The best part about ADP TotalSource, besides the payroll service, is the enrollment of employees into benefit programs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) RG Richard G. Director > "ADP represents 200,000 small businesses, 4.5 million employees? and there isn't good buying power regarding offering health insurance? limited..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316657) DA Dena A. Accounting Manager > "I like that ADP is a one-stop shop, as far as payroll and HR are concerned, and they take care of a LOT of the reporting for our company, which is..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) DR Diane R. VP of Finance > "the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074261) CP Chau P. Pharmacist > "I also appreciate how they keep me informed about changes to laws and regulations, and their support with HR matters has been invaluable, especially..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) PK Peter K. Chief Financial Officer > "Writing new reports was tricky. When one writes reports only once in a while, it is difficult to remember the process." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847731) DJ Daniel J. HR Generalist > "What we like most about ADP TotalSource is the ability to bring our benefits under one umbrella for easy employee access." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023693) CA Cindy A. President and CEO > "Pricing is another sore spot. Why can't I get an itemized list of what my payment is covering - how much is unemployment, how much am I paying ADP..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758666) JW Jasmine W. Operations Manager > "We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7067724) CP Chau P. Pharmacist > "For me, the main drawbacks are the payroll costs and the limited benefits options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) DA Dena A. Accounting Manager > "The fact that everything I could possibly need for payroll, HR, and compliance is available to me through ADP makes up for the cost. But the fact..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) Harshul S. Sr tech specialist > "Support is a little slow during busy periods" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) RF Ryan F. hr > "payroll and hrbp are great, lacking in the other areas such as taxes, unemployment reporting and taxes" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7025211) AM Adam M. President > "Lack of transparency as well, onve you become a customer they will not provide you standard information about claims which are needed to leave the..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6765672) RR Rosa R. administration > "It has helped us save a lot of time on administrative tasks and allowed us to focus more on growing our business." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847874) TG Tyler G. General Manager > "When i began with Airmaster 5 years ago i received good feedback from our contact, whom left shortly after. Since then we've been bounced from..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322522) LF Laura F. Head of People > "Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010937) SH Stephanie H. Treasurer > "We were sold that this would be outsourced HR and instead we have to do everything on our own. Plus they are slow to respond to emails and often..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6766593) DK Debra K. Vice President > "I am able to print reports, make changes and obtain information quickly and efficiently from their Human Resource Information System. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) AK Amanda K. Practice Manager > "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of ADP." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734) EF Elizabeth F. Office Operations Manager > "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) FE Felipe E. CEO > "It's not easy to gather all the information including the costs of benefits, 401k retirement company contributions, wages, etc." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) TK Tony K. President > "We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) EK Eric K. CEO > "webiste difficult to navigate through different field. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941) SN Serenity N. Sr. Director of Administration and HR > "It's great to have a combined package that allows us to have everything under one platform." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) MS Miriam S. President, General Counsel > "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) SN Serenity N. Sr. Director of Administration and HR > "Also, I really value having an HRBP resource to talk through situations, gather insight and be a partner to us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) SG Shannon G. Practice Manager > "It is hard to update anything and I usually need to call to have it done on the backend." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6850925) FG Fabrizio G. GENERAL MANAGER > "It s pretty user friendly: when I process payroll it gives all details needed in terms of worksheet, timesheet, employee profile" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6328672) SM Steven M. VP of Finance > "Accountability as in certain departments, like tax, not responding to emails and not resolving issues timely." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6552797) RM Rachael M. Server > "Ability to access pay stubs online at any point in time was important and ease to locate specific pay stubs was relatively easy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6378549) CP Chau P. Pharmacist > "The plans tend to be pricey, and unfortunately, the premiums have increased year after year." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) BS Bridgette S. Chief Administrative Officer > "I like that ADP handles all of our employee benefits and makes us competitive in the marketplace. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) DH Deborah H. Office Manager > "In the end our Co. has downsized and the fees were not manageable." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) DH Deborah H. Office Manager > "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) TS Tristin S. HR Manager > "HRBP support is not consistent, myLearning@ADP is really hard to use, talent portion is not user friendly either." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114) SS Scott S. Director, People Operations > "Also, the PEO services really help me stay compliant in a multi-state environment as a HR department of one." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6347555) CW Caitlin W. Manager > "I wish there was a way for us to see what the team sees, because as admins we cannot so we do not know what to tell new hires to expect." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6553501) DM Denise M. HR Manager > "As an HR professional, there is always something that comes up that you never had to deal with before. Besides researching and asking other..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316673) MS Miriam S. President, General Counsel > "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) EF Elizabeth F. Office Operations Manager > "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) LH Liz H. Office Manager > "That is not the case. But that is due to our broken health insurance industry." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) ES Erin S. Executive Office Manager > "A great tool that makes payroll pretty simple and managing staff a breeze." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882) EB Eleanor B. Director People Operations > "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179) BS Bridgette S. Chief Administrative Officer > "The benefits offered and support for our employees is important to our company culture and ADP has always delivered." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) TH Tabatha H. Director of Human Resources > "We had to manage tax issues on our account, and we did not have a dedicated team." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) FE Felipe E. CEO > "Being a small company, ADP TotalSource provides a professional HR platform that we can trust and rely on." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) TK Tony K. President > "ADP is expensive, and the fees are not very transparent." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) JO Jeffrey O. Owner > "It is easy for employees to access all their information and be able to change their benefits and items without having to involve someone in our..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523383) BR Bryson R. CEO > "Customer service is really bad, takes weeks for a response and resolution to simple items." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322676) LL Lori L. Head of People, North America > "The team collaboration - I have gotten into an amazing grove with my support people. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) LH Liz H. Office Manager > "Our main gripe is the health insurance options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) JH Jeffrey H. Partner > "The product, being ablet to provid employees a good selection for benefits is great. Plus, \[sensitive content hidden\] our rep makes me feel like I..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316542) SS Scott S. Director, People Operations > "Lack of negotiating flexibility with health insurance renewals." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6347555) AH Alysia H. Assistant Controller > "I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting capabilities." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6520829) RB Richard B. Operations Manager > "Not responsive to questions that need answers such as PTO accrual." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322608) AB April B. VP of Administration and Finance > "To have ADP as a background help, I don't have to worry about the nitty-gritty of HR and Payroll; I trust my team and what they do for us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856) DC David C. Chief Operating Officer > "I don't believe we were guided as well as we could have been on the HR services and training that comes with the bundle." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6323128) JF Jonathan F. Corporate Food Service Director > "Has everything for timecards and payroll in one place. Since we have multiple locations, using an app with GPS works well for our staff." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___5014422) TC Tiffany C. Owner > "I don't like that employees can't change their tax info on our system." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6510445) BS Bridgette S. Chief Administrative Officer > "It goes above our needs and the employee support is also great for our employees." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) GV Greta V. Institutional Development Director > "So we are still paying high fees but not longer enjoying the savings of joining the ADP plans." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227) GV Greta V. Institutional Development Director > "The convenience of having all functions on one easy-to-use portal." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227) JS Joe S. President > "too bureaucratic, sometimes hard to solve issues because pass from one division to another. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534558) SB Steven B. Director - Business Services > "Our Business Partner and, Payroll specialist do a wonderful job assisting us and making the whole process flow smoothly." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) CD CRAIG D. Owner > "Sometimes I've waited 2 weeks for the Tax department to respond to a Case I opened." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6554632) BR Billy R. External Relations > "Overall we have had a great experience ADP Totalsource giving our employees a higher level of service and benefits that we previously did not have." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322645) DO Diane O. HR Manager > "customer service response time was an issue." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851090) LH Liz H. Office Manager > "We are very pleased with ADP TotalSource overall and really like our "team" of HR and Payroll Specialists." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) AW Amanda W. Managing Optometrist > "Sometimes hard to navigate where things are on the website" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6462248) DK Debra K. Vice President > "ADP TotalSource makes it easy to offer top quality HR services and benefits to our employees. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) BH Bobby H. CEO > "Health insurance rates and options aren’t as competitive as I would like." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523068) [View Reviews](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) JS Jennifer S. Founder and Creative Director > "The platform brings together HR support, document management, employee pay visibility, and payroll-related guidance in one secure place, which has been..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7091379) HC Hayley C. Director > "After numerous phone calls and video calls, we were unfortunately unable to get the BrightHR clocking-in and clocking-out app working, which was the main..." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___7078149) JS Jennifer S. Founder and Creative Director > "It provides strong value for money, a secure and reliable system, and a reassuring framework for managing employees, payroll considerations, and HR..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7091379) Sara B. Financial Coordinator > "It was a little much on screen as you are not able to remove or hide any aspects of the software you won't be using from the ladder or main dashboard as..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7094485) JF JOHN F. Operations Manager > "A lot of options for the staff to use the app for holiday requests, rosters, hr files and having it in one place for staff is ideal." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7110763) NY Natalie Y. CEO > "The combination of poor communication, restrictive contract terms, and questionable compliance with consumer protection standards creates an..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7006916) KH Katy H. HR Advisor > "The platform centralizes employee records, absence tracking, documentation, and compliance tools in one easy-to-use system." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7103576) NY Natalie Y. CEO > "Most notably, the cancellation clause requires payment of 80% of the remaining contract period, even when cancellation is warranted due to service..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7006916) SL Stacey L. Director Owner > "We’ve been using BrightHR as our staff portal for clocking in, storing employee details and managing documentation, and overall it’s been a really..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7098574) KJ Kate J. The boss > "it turns out that my business is not a good fit for Bright as i have so few employees - but once that became apparent i met with \[sensitive content..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7092711) LH Lauren H. General Manager - Corporate > "sensitive content hidden\] was great in showing me the features of BrightHR and BrightSafe (as a new Manager to the Organisation who has no experience with..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7081728) ST Sheila T. Business Support Officer > "This resulted in payroll problems which still haven't been resolved." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7105996) LR Louise R. Operations Manager > "The platform is user-friendly and provides a comprehensive range of tools that help streamline HR tasks such as absence management, holiday tracking,..." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6814261) Steve W. Consultant > "Initial difficulty in resolving the payroll issue we had." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7101484) JS Jennifer S. Founder and Creative Director > "I’ve especially appreciated the clarity around compliance, security, and record-keeping, which removes a lot of anxiety when managing employees correctly." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7091379) NY Natalie Y. CEO > "The contract terms present serious concerns regarding customer rights and fair business practices." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7006916) GL Gwyneth L. HR Support > "Every interaction I have had has been solution-focused, responsive, and professional. When questions arise they are handled quickly and practically with..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7098419) PK Paula K. Director > "Welfare support offered to employees via phone fell short of it's offer." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6858745) Jane S. Business owner > "They provide all the tools needed to run a business with ease and show genuine empathy when challenges arise." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7093789) MB Matt B. Director > "A lot of settings and can be quite overwhelming unless you know where to look!" [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6811944) John P. Head of Corporate Services > "Very helpful for our company to track holidays, absences and HR documents." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7097853) TB Thea B. CEO > "This company tow the line of ethical business practice and should be avoided at all costs, especially if you are a small business." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6571385) DT Darren T. Chief Executive Officer > "Document management is straightforward, and the system helps keep everything organised and audit-ready." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7080134) CD Clare D. General Manager > "So much info up sometimes it is too much for one task." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6810613) VA Vicki A. Finance and Corporate Services Lead > "The platform appears well designed, practical and capable of bringing greater structure and efficiency to our HR processes." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7093804) NY Natalie Y. CEO > "Communication and Customer Service Issues" [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7006916) VA Vicki A. Finance and Corporate Services Lead > "The dashboard provides a clear overview, making day-to-day management more efficient." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7093804) EV Emiliano V. DIRECTOR > "More user friendly for people not good with apps." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6808604) SN Sonum N. Director > "sensitive content hidden\] was fantastic and spent two sessions helping me to get all my staff set up and showing me all the features and so many great..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7103184) VR Verified Reviewer Managing Director > "In short, they invoiced me and then their sales guy \[sensitive content hidden\] wanted more money and to upsell me on more services. When I declined, he..." [See full review](https://www.capterra.com/p/151525/BrightHR/#GetApp___4956618) NS Neil S. Director > "Its early days yet, but looking forward to using the portal and making work easer giving more time for the real challenges of getting the work coming in," [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7103743) JV Jolita V. Cleaning contractor > "I made complaint,they would blame me and wouldn't be helpful at all." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6841713) JS Jennifer S. Founder and Creative Director > "sensitive content hidden\] in particular has been extremely helpful, taking the time to explain processes clearly and making sure I felt supported rather..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7091379) CR Chris R. Cto > "Miss selling - product features aren’t present" [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6641274) VR Verified Reviewer HR Business Partner > "Ease of use, Employee records creation, saving documents and sharing it with employees for review and consent is good." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7097682) CR Chris R. Cto > "Abysmal customer service" [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6641274) TM Tina M. Company Administrator > "What we liked most about BrightHR was how intuitive and user-friendly the software already was, making it an easy decision to add the payroll function..." [See full review](https://www.capterra.com/p/151525/BrightHR/#SoftwareAdvice___6816314) CR Chris R. Cto > "Awful company." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6641274) CM Carly M. Operations Manager > "sensitive content hidden\] took us through the software patiently and knowledgeably, she asked what we wanted to use it for and focused on these areas..." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7105970) VR Verified Reviewer Managing Director > "I didn't appreciate the aggressive sales approach or the blackmail that followed, which was ultimately followed through with." [See full review](https://www.capterra.com/p/151525/BrightHR/#GetApp___4956618) VR Verified Reviewer HR Business Partner > "had been very kind to walk us through the portal, promptly briefing us on features and connecting us to more information." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7097682) VR Verified Reviewer Owner > "Is pretty expensive compared to other software" [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___6242968) JD Jack D. Admin > "Performance and Speed, Learning, help, niceness of the person tom that i was chatting too, was extremely helpful" [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___7108280) GM Garikai M. Director > "I am not able to search specific courses on the eLearning." [See full review](https://www.capterra.com/p/151525/BrightHR/#Capterra___3012005) [View Reviews](https://www.capterra.com/p/151525/BrightHR/reviews/) ## User interface [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) 4.24 (457) [BrightHR](https://www.capterra.com/p/151525/BrightHR/) 4.60 (178) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important ADP TotalSource Top features 38/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/113109/ADP-TotalSource/#features) BrightHR 18/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/151525/BrightHR/#features) ### Recognition ADP TotalSource is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to BrightHR ### Deployment & support ADP TotalSource Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos BrightHR Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ADP TotalSource - By ADP - Located in United States - Founded in 1942 BrightHR - By BrightHR - Located in United Kingdom - Founded in 2015 ## Popular Comparisons [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-113109/WebPay-vs-ADP-TotalSource) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.60 (178)](https://www.capterra.com/p/151525/BrightHR/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) £4.5/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-151525/WebPay-vs-BrightHR) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,765)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/113109-172127/ADP-TotalSource-vs-Rippling) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.60 (178)](https://www.capterra.com/p/151525/BrightHR/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,367)](https://www.capterra.com/p/110968/BambooHR/reviews/) £4.5/month Price $10/month 4.4 Features 4.4 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-151525/BambooHR-vs-BrightHR) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,367)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.2 Features 4.4 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-113109/BambooHR-vs-ADP-TotalSource) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.60 (178)](https://www.capterra.com/p/151525/BrightHR/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,184)](https://www.capterra.com/p/153140/Connecteam/reviews/) £4.5/month Price $29/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/151525-153140/BrightHR-vs-Connecteam) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,184)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/113109-153140/ADP-TotalSource-vs-Connecteam) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.60 (178)](https://www.capterra.com/p/151525/BrightHR/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,765)](https://www.capterra.com/p/172127/Rippling/reviews/) £4.5/month Price $8/month 4.4 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/151525-172127/BrightHR-vs-Rippling) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/113109-155895/ADP-TotalSource-vs-WorkforceNow) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.60 (178)](https://www.capterra.com/p/151525/BrightHR/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) £4.5/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/151525-155895/BrightHR-vs-WorkforceNow) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/113109-130949/ADP-TotalSource-vs-Paycom) [BrightHR](https://www.capterra.com/p/151525/BrightHR/)[4.60 (178)](https://www.capterra.com/p/151525/BrightHR/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) £4.5/month Price Contact vendor for pricing 4.4 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-151525/Paycor-Perform-vs-BrightHR)