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ADP TotalSource vs GoodHire: Which is a better fit?

Updated on November 10th, 2024
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Summary
Key features rated by users
Features selected based on 10,235 reviews from Human Resources users.
% Fit
Missing features
Not enough reviews
Feature ratings
Payroll Management
4.2
API
--
Employee Database
4.3
HR Management
4.2
Customizable Branding
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Payroll Management
NA
API
4.7
Employee Database
NA
HR Management
NA
Customizable Branding
NA
User satisfaction
4.2
User reviews388
Ease of use
4.1
Functionality
4.2
Value for money
3.8
Customer support
4.1
4.8
User reviews116
Ease of use
4.8
Functionality
4.7
Value for money
4.7
Customer support
4.8
Price starts from
--
Not provided by vendor
Free version
Free trial
Not provided by vendor
Free version
Free trial
Best for

Small and mid-sized businesses looking to find and keep employees, offer cost-effective employee benefits, keep up with employment regulations, grow, and more.

Offering a full suite of employment screening services and customizable packages, GoodHire is easily configurable to fit seamlessly with how you want to work.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Brandon m
President
1.0

Brandon M.: Hi, my name's Brandon. I am president at Visual Language Professionals. Rating for ADP TotalSource would be a one out of five. Prior to ADP TotalSource, we initially started off on QuickBooks Online, and then we transitioned to Gusto for our payroll and benefits and eventually ended up with ADP. ADP offered better pricing on health, and dental, and vision insurance. And initially, during the sales process, we were promised better technology. It was painful. I think at that time, ADP was undergoing some internal changes on how they brought new clients on board, so we had to sign a lot of the same documents three, four, or five times while they figured out their electronic signature software. We went through several different project managers, and it took about double the length of time that they had initially quoted us. I would say that ADP TotalSource is not a good fit for small businesses that don't have a lot of resources dedicated to troubleshooting the software. If you're looking for a solution that provides quick and responsive support, they would not be my recommendation. I think there are better companies out there that provide stronger service for small businesses like mine.

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Stephanie B
Founder
4.0

Stephanie B.: Hi, I'm Stephanie. I'm an owner in the hospitality industry and I give GoodHire of four out of five stars. So I was unsure about GoodHire initially, but after speaking with the rep and they walked me through how the software would benefit my company, I decided to go ahead and use their platform. I chose GoodHire for two reasons. First, it's convenient for both me and the independent contractors that I hire. We simply send the information to GoodHire and GoodHire reaches out to the independent contractors and there's usually a one day turnaround time for the product that we need and also it's volume pricing. I was able to talk with the rep and negotiate a lower price per product, based on a forecast that amount of independent contractors that I thought I would have. It was very easy to onboard and integrate GoodHire into my company because all I have to do is provide them with the information about the independent contractor and GoodHire does the rest of the work. If you're considering GoodHire, I would recommend that you talk with your rep about the billing and pricing specifically. The rep I spoke with was great, but she left out a crucial piece of information. She did not explain the billing to me at all and here are the two pay structures. So, you can either allow GoodHire to invoice you monthly for whatever products you have used, or you can pay them $300 or some other fee, and GoodHire will then charge for the products that are used by your clients or customers.

How Capterra sources reviews
View all video reviews
User interface
113109 video thumbnail}
1 Video
154690 video thumbnail}
1 Video
113109
3 screenshots
154690
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
360 Degree Feedback
207
Important
Access Controls/Permissions
388
Important

ADP TotalSource

Top Features
23/38
  • 360 Degree Feedback
  • Calendar Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Employee Engagement
  • Goal Management
  • Mobile App
  • Offboarding
  • Reminders
  • Succession Planning
  • Surveys & Feedback
  • Time & Attendance
  • Time Off Management
  • Workflow Management
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Applicant Tracking
  • Approval Process Control
  • Benefits Management
  • Compensation Management
  • Compliance Management
  • Customizable Reports
  • Document Management
  • Employee Database
  • Employee Management
  • HR Management
  • Learning & Development
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Reporting/Analytics
  • Self Service Portal
  • Sick Leave Tracking
  • Third-Party Integrations
  • Training Management
See All features
Hide Human Resources Software Features -

GoodHire

4/38
Show Human Resources Software Features +
ADP TotalSource
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
GoodHire
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ADP TotalSource
  • By ADP
  • Located in Canada
  • Founded in 1942
GoodHire
  • By GoodHire
  • Located in United States
  • Founded in 2013
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