--- title: "Compare ADP TotalSource vs ADP Workforce Now 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare ADP TotalSource and ADP Workforce Now based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/113109-155895/ADP-TotalSource-vs-WorkforceNow" page_type: "comparison" language: "en" --- # ADP TotalSource vs ADP Workforce Now Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ADP TotalSourceADP Workforce Now2/4 selected [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) [## ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment DP DJ Based on [458 reviews](#user-reviews) Positive 380 Neutral 48 Negative 30 [## ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [7,274 reviews](#user-reviews) Positive 6,412 Neutral 660 Negative 202 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Gusto 4.6 (4,225) * * * Starting Price $49.00 Other,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * Highest Rated ### Patriot Software 4.8 (3,966) * * * Starting Price $17.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Connecteam 4.6 (5,315) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Workday HCM 4.5 (1,774) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 15,759 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 62%Fit Missing features Not enough reviews Feature ratings Direct Deposit 4.7 Employee Database 4.3 Data Import/Export \-- Mobile Access 4.5 Multi-Country NA 74%Fit Missing features Feature ratings Direct Deposit 4.8 Employee Database 4.5 Data Import/Export NA Mobile Access 4.4 Multi-Country 4.0 User satisfaction User satisfaction 4.2 User reviews[458](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 3.9 Customer support 4.1 User satisfaction 4.4 User reviews[7,274](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.2 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for ADP TotalSource helps businesses with 5 to 1,000+ employees streamline HR, payroll, benefits and compliance through a certified PEO model that combines technology with expert support. Best for ADP Workforce Now serves clients across nearly every industry who are looking to manage their human capital management needs across HR, payroll, benefits, talent, time & labor, analytics, and more. ## User reviews Pros & cons DP Deborah P. Office Administrator > "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) EF Elizabeth F. Office Operations Manager > "The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) DJ Daniel J. HR Generalist > "What we like most about ADP TotalSource is the ability to bring our benefits under one umbrella for easy employee access." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023693) RZ Rowie Z. HR Manager > "he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7068360) Harshul S. Sr tech specialist > "It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) DP Deborah P. Office Administrator > "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) AG Allen G. President > "Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7075129) CA Cindy A. President and CEO > "Pricing is another sore spot. Why can't I get an itemized list of what my payment is covering - how much is unemployment, how much am..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758666) RF Ryan F. hr > "payroll and hrbp are great, lacking in the other areas such as taxes, unemployment reporting and taxes" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7025211) AM Adam M. President > "Lack of transparency as well, onve you become a customer they will not provide you standard information about claims which are needed..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6765672) LF Laura F. Head of People > "Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010937) LL Lori L. Head of People, North America > "Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) LH Liz H. Office Manager > "The best part about ADP TotalSource, besides the payroll service, is the enrollment of employees into benefit programs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) SH Stephanie H. Treasurer > "We were sold that this would be outsourced HR and instead we have to do everything on our own. Plus they are slow to respond to..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6766593) DK Debra K. Vice President > "I am able to print reports, make changes and obtain information quickly and efficiently from their Human Resource Information System. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) AK Amanda K. Practice Manager > "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734) TK Tony K. President > "We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) FE Felipe E. CEO > "It's not easy to gather all the information including the costs of benefits, 401k retirement company contributions, wages, etc." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) CP Chau P. Pharmacist > "I also appreciate how they keep me informed about changes to laws and regulations, and their support with HR matters has been..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) SM Steven M. VP of Finance > "Accountability as in certain departments, like tax, not responding to emails and not resolving issues timely." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6552797) JW Jasmine W. Operations Manager > "We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7067724) DR Diane R. VP of Finance > "the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074261) RR Rosa R. administration > "It has helped us save a lot of time on administrative tasks and allowed us to focus more on growing our business." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847874) PK Peter K. Chief Financial Officer > "Writing new reports was tricky. When one writes reports only once in a while, it is difficult to remember the process." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847731) RV Rosemary V. Owner > "The best part about having ADP handle your payroll you have the confidence that they know the latest tax laws, and they own the..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6334838) TS Tristin S. HR Manager > "HRBP support is not consistent, myLearning@ADP is really hard to use, talent portion is not user friendly either." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114) FE Felipe E. CEO > "Being a small company, ADP TotalSource provides a professional HR platform that we can trust and rely on." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) CW Caitlin W. Manager > "I wish there was a way for us to see what the team sees, because as admins we cannot so we do not know what to tell new hires to expect." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6553501) EF Elizabeth F. Office Operations Manager > "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) EB Eleanor B. Director People Operations > "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179) JO Jeffrey O. Owner > "It is easy for employees to access all their information and be able to change their benefits and items without having to involve..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523383) CP Chau P. Pharmacist > "For me, the main drawbacks are the payroll costs and the limited benefits options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) DA Dena A. Accounting Manager > "I like that ADP is a one-stop shop, as far as payroll and HR are concerned, and they take care of a LOT of the reporting for our..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) TH Tabatha H. Director of Human Resources > "We had to manage tax issues on our account, and we did not have a dedicated team." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) AH Alysia H. Assistant Controller > "I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6520829) Harshul S. Sr tech specialist > "Support is a little slow during busy periods" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) AB April B. VP of Administration and Finance > "To have ADP as a background help, I don't have to worry about the nitty-gritty of HR and Payroll; I trust my team and what they do for..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856) TK Tony K. President > "ADP is expensive, and the fees are not very transparent." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) SN Serenity N. Sr. Director of Administration and HR > "It's great to have a combined package that allows us to have everything under one platform." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) TC Tiffany C. Owner > "I don't like that employees can't change their tax info on our system." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6510445) SB Steven B. Director - Business Services > "Our Business Partner and, Payroll specialist do a wonderful job assisting us and making the whole process flow smoothly." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) EK Eric K. CEO > "webiste difficult to navigate through different field. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941) DK Debra K. Vice President > "ADP TotalSource makes it easy to offer top quality HR services and benefits to our employees. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) JS Joe S. President > "too bureaucratic, sometimes hard to solve issues because pass from one division to another. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534558) SN Serenity N. Sr. Director of Administration and HR > "Also, I really value having an HRBP resource to talk through situations, gather insight and be a partner to us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) CD CRAIG D. Owner > "Sometimes I've waited 2 weeks for the Tax department to respond to a Case I opened." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6554632) BS Bridgette S. Chief Administrative Officer > "I like that ADP handles all of our employee benefits and makes us competitive in the marketplace. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) RG Richard G. Director > "ADP represents 200,000 small businesses, 4.5 million employees? and there isn't good buying power regarding offering health..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316657) DH Deborah H. Office Manager > "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) BH Bobby H. CEO > "Health insurance rates and options aren’t as competitive as I would like." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523068) DA Dena A. Accounting Manager > "The fact that everything I could possibly need for payroll, HR, and compliance is available to me through ADP makes up for the cost. ..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) MS Miriam S. President, General Counsel > "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) SE Sharon E. HR Manager > "The ADP system is reliable and offers excellent reporting, flexibility, and accuracy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523414) SG Shannon G. Practice Manager > "It is hard to update anything and I usually need to call to have it done on the backend." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6850925) AH Alan H. Global Support Manager > "ADP TotalSource is a robust all-in-one HR solution." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534606) CP Chau P. Pharmacist > "The plans tend to be pricey, and unfortunately, the premiums have increased year after year." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) SB Steven B. Director - Business Services > "The on-line system is fairly straight forward, and there is always our team we can contact if we run into any challenges." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) DH Deborah H. Office Manager > "In the end our Co. has downsized and the fees were not manageable." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) JD Josie D. Human Resource Manager > "We plan on partnering with TotalSource for the foreseeable future." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023636) TH Tabatha H. Director of Human Resources > "Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) MO Marina O. President > "The support is also resposive and professional." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7037441) TH Tabatha H. Director of Human Resources > "Additionally, our implementation manager just stopped working or disappeared during implementation." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) EF Elizabeth F. Office Operations Manager > "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) MS Miriam S. President, General Counsel > "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) ES Erin S. Executive Office Manager > "A great tool that makes payroll pretty simple and managing staff a breeze." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882) VA Vish A. Administrator > "Nothing that comes to my mind immediately but getting people on the phone is some times a bit challenging" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6762407) EM Eric M. Owner > "Computerized platform upgrade last tear was a big enhancement." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534662) LH Liz H. Office Manager > "That is not the case. But that is due to our broken health insurance industry." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) BS Bridgette S. Chief Administrative Officer > "The benefits offered and support for our employees is important to our company culture and ADP has always delivered." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) DW Deborah W. Manager > "Seems like new employees always have issue logging in and getting signed up in a time frame." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536137) LL Lori L. Head of People, North America > "The team collaboration - I have gotten into an amazing grove with my support people. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) MW Michele W. President > "Website can be difficult to navigate if you are new to it." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536258) TS Tristin S. HR Manager > "Benefits administration, timekeeping, payroll are all efficient and user friendly." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114) LH Liz H. Office Manager > "Our main gripe is the health insurance options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) AB April B. VP of Administration and Finance > "Having all our HR and payroll in one spot with a great team behind it is easy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856) TG Tyler G. General Manager > "When i began with Airmaster 5 years ago i received good feedback from our contact, whom left shortly after. Since then we've been..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322522) BS Bridgette S. Chief Administrative Officer > "It goes above our needs and the employee support is also great for our employees." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) GV Greta V. Institutional Development Director > "So we are still paying high fees but not longer enjoying the savings of joining the ADP plans." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227) SG Suzanne G. Site Administrator-VP > "I love that the tasks are on the home page so you can stay compliant!" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523022) MW Monique W. VP of Ops and HR > "The communication has not always been great and reporting lacks." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758731) EF Elizabeth F. Office Operations Manager > "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) DP Deborah P. Office Administrator > "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) KS Kalonishay S. Operators > "Very helpful, helps you navigate check stubs, W4, and you horus" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6455117) AK Amanda K. Practice Manager > "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734) KN Kandi N. Manager > "Easy to navigate the pages, the app is great to have on your phone to approve time cards in a pinch." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6020957) EK Eric K. CEO > "webiste difficult to navigate through different field. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941) PS Paul S. Finance Director > "I think that will help with all of our reporting and usability issues." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6330537) MW Michele W. President > "Website can be difficult to navigate if you are new to it." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536258) SG Suzanne G. Site Administrator-VP > "I love that the tasks are on the home page so you can stay compliant!" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523022) EB Eleanor B. Director People Operations > "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179) GV Greta V. Institutional Development Director > "The convenience of having all functions on one easy-to-use portal." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227) KQ Kenneth Q. Chief People Officer > "The other 20% of the time the Ferrari is stuck in stop and go traffic with no access to an interstate." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___3726296) AB April B. VP of Administration and Finance > "It makes my job easier and more streamlined." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856) NM Neshlee M. Customer Service > "Don't have any reason for no recommend.." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___4347882) VR Verified Reviewer Controller - CPA > "Easy to use. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010685) Harshul S. Sr tech specialist > "Support is a little slow during busy periods" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) DP Deborah P. Office Administrator > "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) MS Miriam S. President, General Counsel > "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) EF Elizabeth F. Office Operations Manager > "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) TH Tabatha H. Director of Human Resources > "Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) DH Deborah H. Office Manager > "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) MS Miriam S. President, General Counsel > "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) [View Reviews](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) ER Ernesto R. Quality Assurance > "It is a reliable platform that helps simplify payroll, HR tasks, and employee management. While there is a learning curve due to the many features available, the system is..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7172414) GS Gift S. Human Resources Clerk > "However, the system administrator experience can be deeply frustrating; the legacy interface is notoriously rigid, generating custom reports is an overly complex chore, and..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7159016) HM Hailey M. Hr Generalist > "I found it to be a reliable and comprehensive platform for managing payroll, HR tasks, benefits, and employee information all in one place. While there was a bit of a..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7151374) Hallye N. Operations Manager > "Poor customer support, steep learning curve, limited custom reporting, high cost, and lack of flexibility for complex workflows." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7119383) AS Amy S. Intake Coordinator > "ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7117351) DE Dave E. Maintenance Tech > "The biggest headache is the lack of consistent customer support; once you're past the implementation phase, getting a straight answer from a human can feel like a maze of..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7130292) BW Bradford W. Guarding > "I like having payroll, benefits, tax forms, and time off requests all in one place, and being able to access everything from my phone or computer." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7187577) MW Melinda W. Owner > "Tasks like reporting or navigating between features can take extra time to learn, and customer support can sometimes be slow or inconsistent, which adds to the frustration." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128) BW Bradford W. Guarding > "I found the self-service features convenient and appreciated being able to use the system from both my computer and mobile device. While the interface can occasionally be a..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7187577) GS Gift S. Human Resources Clerk > "both the desktop and mobile interfaces can feel sluggish, dated, and unintuitive compared to modern standalone software." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7159016) VR Verified Reviewer Customer Service Expert > "It delivers highly accurate time tracking for payroll and robust reporting tools that provide clear, instant insights." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179453) NdM N'dea M. Human Resources Technician > "There have been time where the system has gone down and employees were not able to put there hours in only in a timely manner which caused delays in payroll or for manual..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7037341) BM Bernice M. HR > "It helps streamline HR and payroll processes, reduces administrative workload, and provides employees with easy access to important information." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7163803) RR Rebecca R. Production Office Manager > "Now is that some features can feel a bit complex or not as intuitive as they could be, especially when navigating more detailed reports or advanced settings." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7139290) RA Rochel A. Delivery Station Associate > "As a person who has applied companies who uses ADP Workforce Now it gives a security and makes my application easier to where you have the same software runs only for your..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7167256) DY Diana Y. Former HR Specialist. No longer with Summit. > "Their customer service was good when you could get them on the phone! Since most issues required fast resolution, it was often times irritating to have to wait for a..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075697) HD Haley D. Accounting Admin > "ADP Workforce Now offers a comprehensive all-in-one solution for payroll, HR, benefits, and time tracking which has been highly efficient for managing workforce operations..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105573) VR Verified Reviewer Customer Service > "ADP Workforce Now is kind of annoying to navigate some things. When I'm writing reviews, I want to reference previous reviews and there is not an easy way to do that." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7157878) SQ Samantha Q. HR Manager > "ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930) BS Brian S. Operations Manager > "However, occasional technical issues and limited customization options prevent me from giving it a perfect score." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7183172) Heather C. Flight Ops Coordinator > "ADP Workforce Now allows me to access my pay statements, time card, and offers quick links to my benefits program." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7087475) VR Verified Reviewer FA > "Customization options are kind of insufficient for specific business needs from an admin perspective." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152764) Katie T. Team Gymnastics Coach > "Overall, we have liked the front end that most employees use, and the backend to do payroll. Whenever I need to check paystubs and whatnot, my login works seamlessly." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229) Victoria H. HR Director > "The customer service team of ADP and the limited support for smaller or mid-size businesses. When someone terminates, employee access to their previous file is limited." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7036975) Dana P. Staffing Coordinator > "It was amazing to track hours, view PTO banks, as well as clock in and our directly on the app." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7138446) DH Denise H. Paralegal > "The only issue I have ever run into is when the phone app glitches and logs me completely out or doesn't work for a period of time but that is something that happens with..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075622) QC Quan C. Director > "Our staff quickly learned how to clock in and out, check their schedules, and access their pay information with very little training." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179924) JG Jesus G. Case Worker > "It can be slow at times, I had some issues with it not loading right away, and missing a clock in due to that." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7143180) VR Verified Reviewer Commercial Advisor > "Reliable and simple way to manage and view payroll for both companies and employees, accessible via web login" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128719) VR Verified Reviewer CHIEF ACCOUNTING OFFICER > "Set up was a lot of work, time consuming onboarding and configuration across modules, platforms and features" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7153595) STE Sai Teja E. Construction Project Manager > "I also like that reports can be generated when needed, which makes it easier to review payroll and employee records." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7153232) RI Ricardo I. Customer Service Representative > "What I least like about ADP Workforce Now is how tedious it can be to log in, specially if more than one workplace uses ADP." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152827) NK Navpreet K. Team Leader > "Overall, ADP is a dependable HR and payroll software with strong features for managing payroll, time tracking, and employee information." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557) RG Ruby G. Patient Advocate > "Less mobile access, timecard is hard to edit sometimes, hard to find certain features sometimes, security is nice but a little annoying to work around at times" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7097564) QC Quan C. Director > "The transition was much smoother than we expected, and the platform has helped us streamline our payroll and employee time tracking." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179924) JT Jarvis T. Operations Manager > "It can be buried in menus and require too many clicks to perform simple tasks." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307) BP BRITTANI P. Phlebotomist, CMA > "I have been using ADP with a handful of companies now and while some of the companies use it differently and add-ons the ease of knowing what you are getting and how to..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7149178) MW Melinda W. Owner > "The biggest downside is the complexity and user interface—it can feel outdated and not very intuitive." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128) BW Bradford W. Guarding > "The platform makes it easy to access pay stubs tax documents, benefits information, and time-off requests in one place." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7187577) Yatra P. Omni Associate > "The customization is quite limited thus making it difficult to tailor the reports and tasks as per the needs." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7076834) Sera A. Realtor > "Our company uses ADP for payroll and overall its a simple system that synthesis the payments in a simple way for all to understand" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7095116) Cynthia R. Clinician > "The only time I had an issue with ADP when when I was trying to learn how to navigate my different jobs using ADP." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142310) TP Toma P. Supervisor > "What I liked about ADP was that it was simple enough to navigate to and access your pay stubs to check hours and deductions." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7116257) Collette K. Practice Manager > "No one has a dedicated email to resolve your issue it just goes to a general mailbox which is sometime frustrating. " [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7120243) Osvaldo C. Sales Manager > "ADP Workforce Now has been a reliable all-in-one solution for payroll, HR, and time tracking, especially for handling compliance and reporting needs. While the platform can..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7000151) SQ Samantha Q. HR Manager > "Errors often took months and even years to correct, which has created frustration, extra work, and a lot of liability in late fees in penalties." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930) JM Jade M. Owner > "ADP is a very professional time management software that allows you to clock in, clock out, check your schedule, see your paystubs, etc." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6620725) Shawn M. VP HR > "Additionally, system updates or changes aren’t always clearly communicated, which can create confusion." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805) AL Andrea L. Recruiting Specialist > "Its strength lies in its comprehensive features and scalability, making it ideal for growing companies that need to manage payroll, benefits, and talent in a single system...." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554635) TW Tabatha W. Nurse Supervisor > "The biggest downside was that the interface could sometimes feel outdated and not always intuitive." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7146698) AM Ami M. General Manager > "I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6707480) LI Lucas I. Affiliate Manager > "Sometimes certain features bug out/glitch on the app. If you are trying to clock in and clock out, the buttons will get stuck...not allowing you to do so." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7112368) ER Ernesto R. Quality Assurance > "liked how ADP Workforce Now brings payroll, HR, benefits, and employee information into one easy-to-use platform." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7172414) VR Verified Reviewer Finance Associate > "Everytime i try to login with my user id and password it keeps on looping me to same page till i say forgot user name and then it gives me the same user name i have been..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6651081) SB Sydney B. AGM > "I like that it’s an all in one stop for back of house (payroll, inputting tips, etc) as well as for employees to access their employee info (accrued PTO, clock in times,..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905) Sandrine L. Team Leader > "It's been a couple time in a short time frame that all employee need to change their password because we hav an alert saying someone try to connect and it was spam to us." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7089659) Shawn M. VP HR > "I also appreciate the self-service features for employees, which empower them to manage their own information." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805) PP Private P. Digital Marketing > "Everything, myself and other people in my organization keep having log in issues that prevent us from accessing our payslips and other important documents." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6518205) AG Anthony G. Wholesale parts sales mgr > "Use it every day in many aspects of my role at work and for other employees to show it’s value to the team" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7175331) MF Mike F. Manager > "What I like least about ADP workforce is that it has some features that are quite inconvenient for me." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124041) MO Maxwell O. Program Manager > "The ability to track where employees clock in adds a layer of accountability and transparency, which is invaluable for remote workforce management." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6606174) DS DEBORAH S. Controller > "price and does not break out OT on paysheet so can't track as well as other payroll aps, doesn't breakdown cost center for employee on time sheet" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554805) VR Verified Reviewer HR Assisttant > "Overall, ADP Workforce Now allowed me to be more efficient at the work I completed for payroll, tracking time and PTO, overall report of PTO balances, YTD hours taken, etc." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6866085) Katie T. Team Gymnastics Coach > "Sometimes, the app struggles to stay connected to the wifi." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229) JT Jarvis T. Operations Manager > "The login process was consistent and provided seamless access to my financial documents." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307) Katie T. Team Gymnastics Coach > "I don't know whether the fault is our wifi connectivity or the app itself." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229) EF Ethan F. Logistics Coordinator > "Its made it so easy to track my pay statements and timecards, as well as made the process for tracking bank time/vacation time and submitting time off much easier" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6578031) NV Nina V. Director > "Some of the menus are buried and require too many clicks to get to the information you need." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046625) TB Tamiko B. Assistant Manager > "I like the fact that you can use your email address to log in and retrieve check stubs, 401 k information as well as payroll and open enrollment information" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6502856) LM Laura M. Sales Specialist > "At times, it can be difficult to navigate through the benefits section for employees to compare different plans." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7047993) KR Kari R. HR and Administration Manager > "We use the biometric timeclock provided by them and it has saved us a lot of time and made payroll a much quicker process. " [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7069963) VR Verified Reviewer Group Fitness Instructor > "Given that I can only clock in and out when I'm at my employer's location where internet is subpar, that presents difficulties tracking time accurately." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6666216) NE Nicholas E. Framer > "ADP produces all of our year end reports quickly and on time, reducing any stress on us." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128675) SB Sydney B. AGM > "It glitches A LOT on mobile, and the frequency it requires passwords to be changed makes it hard for employees to login." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905) KA Karla A. Manager > "I especially like seeing the organizations charts, all relevant info for my direct reports, like emergency contacts, and all of my data so quickly and easily." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6597833) LJ Latrease J. Lab Tech > "Overall It was an easy process, but when I did have questions the customer service was not as responsive as I thought they should be." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7129839) NK Navpreet K. Team Leader > "ADP works well for handling payroll, tracking hours, and managing employee info." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557) AM Anita M. Finance Director > "When working with ADP we never get to work with the same individual, resulting in a long discussion of us trying to explain our problem over and over again. " [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046825) CS Cassandra S. Clinical Services Manager > "What I like most about ADP Workforce is that it is very user friendly, and also offers an array of features that help streamline payroll, benefits, time tracking and..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6531560) NE Nicholas E. Framer > "Getting in contact with a person to help for any issues is not very easy and takes quite a while to hear back." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128675) AM Ami M. General Manager > "I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6707480) VR Verified Reviewer FA > "Customization options are kind of insufficient for specific business needs from an admin perspective." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152764) JT Jen T. Marketing > "I have been a part of other companies that have used different platforms and I think ADP provides the most intuitive dashboard which breaks down something that’s very..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7093909) MW Melinda W. Owner > "The biggest downside is the complexity and user interface—it can feel outdated and not very intuitive." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128) Jordan M. HR Generalist > "I also really like the customization of the home page and the ability to push news and notifications to the app." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6877316) TW Tabatha W. Nurse Supervisor > "The biggest downside was that the interface could sometimes feel outdated and not always intuitive." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7146698) BS Brian S. Operations Manager > "The user interface is intuitive, and the system's ease of use has streamlined our processes." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7183172) CW Colter W. Developer > "The home/dashboard page can seem cluttered or void of useful links." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6667820) AS Amy S. Intake Coordinator > "ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7117351) JC Jennifer C. Director Customer Service > "ADP does not offer a way to integrate payroll with other parts of our business" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6478470) SQ Samantha Q. HR Manager > "ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930) DM Danielle M. Revenue cycle manager > "I am having trouble getting ADP to integrate with Quickbooks but i am not sure if it is an issue with quickbooks or ADP as I have not had much help with either company..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___3993428) AB Arina B. Assistant controller > "ADP Workforce Now integrates multiple HR functions into a single platform, making it a one-stop solution for payroll, benefits, and workforce management." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6449187) JH Jamille H. Human Resources Manager > "Overall, I believe there are many functions needed that are not found in ADP WFN; the workflows are limited or non-existent and integration with other programs isn't that..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___3231276) MT Mike T. Director of Product Training > "The app works seamlessly and fully integrated with iOS/Android security systems." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6617494) AD Alisha D. HR > "Scheduling is tedious and needs to offer better calendars that are easily integrated" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___3684944) GT Grace T. Sales Rep > "They made it easy to know which documents I needed to provide and a easy step by step guide for the new hire paper work" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7012390) VR Verified Reviewer People Operations Coordinator > "I did not always have the easiest time getting these things done." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136817) Katie T. Team Gymnastics Coach > "ADP Workforce Now has been an easy-to-use product for our gymnastics facility." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229) JM Janet M. HR Manager > "Not user friendly." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124182) VR Verified Reviewer Customer Service > "It's easy enough for me to use, and it holds onto all of the old reviews and things." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7157878) JM Janet M. HR Manager > "Not user friendly." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124182) FC Fannie C. estimator > "It is simple, intuitive, and high-quality software." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7173035) HR Henry R. Portfolio Manager > "Honestly though it's hard to finds cons with this software." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7077694) NW Nolan W. Strategic Growth Manager > "The product is great, and they operate more in a partnership with account managers, and support staff to assist HR, Payroll, and Operations teams within an organization." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6710668) DE Dave E. Maintenance Tech > "The biggest headache is the lack of consistent customer support; once you're past the implementation phase, getting a straight answer from a human can feel like a maze of..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7130292) QC Quan C. Director > "The customer support team has also been responsive and helpful whenever we have had questions or needed assistance." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179924) LJ Latrease J. Lab Tech > "Overall It was an easy process, but when I did have questions the customer service was not as responsive as I thought they should be." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7129839) MEM Mary Ellen M. Owner > "My issues are always resolved when I contact customer service." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136331) VR Verified Reviewer People Operations Coordinator > "Not great overall, I think the customer service could have been more helpful when it came to resolving issues." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136817) VR Verified Reviewer QA Specialist > "My overall experience with APT was very positive. As the only negative was customer experience and that is a function I have only ever needed once, it hardly tarnished my..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7079213) AV Alexandra V. People Business Partner > "The payroll experience was the dealbreaker, as our customer support team often gave us faulty advice and made the process cumbersome." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6712542) [View Reviews](https://www.capterra.com/p/155895/WorkforceNow/reviews/) ## User interface [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) 4.24 (458) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) 4.43 (7,274) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important ADP TotalSource Top features 26/50 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Approvals - Attendance Management - Audit Management - Automatic Tax Payment - Auto Update - Batch Processing - Benefits Management - Benefits Manager - Calendar Management - Cash Flow Management - Chatbot - Check Printing - Check/W-2 Delivery - Compensation Management - Compliance Management - Core HR Integration - Corporate/Business - Customizable Reports - Data Import/Export - Deduction Management - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Onboarding - Employee Profiles - Employee Self Service - Expense Claims - Expense Management - Expense Reimbursement - Expense Tracking - For Accountants - For CPA Firms - For Small Businesses - Generative AI - Mobile - Mobile Access - Multi-Country - Multi-Currency [See all features](https://www.capterra.com/p/113109/ADP-TotalSource/#features) ADP Workforce Now 24/50 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Approvals - Attendance Management - Audit Management - Automatic Tax Payment - Auto Update - Batch Processing - Benefits Management - Benefits Manager - Calendar Management - Cash Flow Management - Chatbot - Check Printing - Check/W-2 Delivery - Compensation Management - Compliance Management - Core HR Integration - Corporate/Business - Customizable Reports - Data Import/Export - Deduction Management - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Onboarding - Employee Profiles - Employee Self Service - Expense Claims - Expense Management - Expense Reimbursement - Expense Tracking - For Accountants - For CPA Firms - For Small Businesses - Generative AI - Mobile - Mobile Access - Multi-Country - Multi-Currency [See all features](https://www.capterra.com/p/155895/WorkforceNow/#features) ### Recognition ADP TotalSource is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to ADP Workforce Now ### Deployment & support ADP TotalSource Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ADP Workforce Now Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ADP TotalSource - By ADP - Located in United States - Founded in 1942 ADP Workforce Now - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-113109/WebPay-vs-ADP-TotalSource) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.3 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155895-205015/WorkforceNow-vs-Deel) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price CA$8/month 4.2 Features 4.8 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/113109-172127/ADP-TotalSource-vs-Rippling) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price CA$8/month 4.3 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/155895-172127/WorkforceNow-vs-Rippling) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.2 Features 4.4 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-113109/BambooHR-vs-ADP-TotalSource) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/113109-153140/ADP-TotalSource-vs-Connecteam) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/113109-130949/ADP-TotalSource-vs-Paycom) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/113109-133745/ADP-TotalSource-vs-Paycor-Perform) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.1 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow)