# Compare ADP TotalSource vs HiBob 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare HiBob and ADP TotalSource based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113109-156106/ADP-TotalSource-vs-Hibob

---

# HiBob vs ADP TotalSource Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HiBobADP TotalSource2/4 selected

[HiBob](https://www.capterra.com/p/156106/Hibob/)[4.6 (177)](https://www.capterra.com/p/156106/Hibob/reviews/)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

[## HiBob](https://www.capterra.com/p/156106/Hibob/)[4.6 (177)](https://www.capterra.com/p/156106/Hibob/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [177 reviews](#user-reviews)

Positive

168

Neutral

6

Negative

3

[## ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

DP

HS

Based on [457 reviews](#user-reviews)

Positive

379

Neutral

48

Negative

30

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## Summary

* * *

Key features rated by users

Features selected based on 18,874 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Payroll Management

4.7

Employee Database

4.7

HR Management

4.5

Time & Attendance

4.5

Employee Management

4.7

79%Fit

Feature ratings

Payroll Management

4.3

Employee Database

4.3

HR Management

4.3

Time & Attendance

4.4

Employee Management

4.2

User satisfaction

User satisfaction

4.6

User reviews[177](https://www.capterra.com/p/156106/Hibob/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.5

User satisfaction

4.2

User reviews[457](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

3.9

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

HiBob is used by HR departments, finance teams, payroll administrators, business leaders, people managers, and IT departments.

Best for

Small and mid-sized businesses looking to find and keep employees, offer competitive employee benefits, keep up with employment regulations and compliance, grow, and more.

## User reviews

Pros & cons

VR

Verified Reviewer

Project specialist

> "It's a good tool for all the HR-related topics, such as requesting time off, uploading/reviewing/signing all the necesary documents, conducting..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7103295)

VR

Verified Reviewer

CPO

> "The time off function is complicated and clunky and doesn't integrate well with our other tools, leading to inefficiency - if only the payroll..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7109844)

JA

Jonah A.

Head of Legal

> "As an employee, I find the interface to be very comfortable to locate information regarding my own employment, as well as submit time off..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6643428)

PB

Pankaj B.

IT Operates and Support Manager

> "It's task reminders are not consistent and sometimes it duplicates the tasks when an auto tasks is triggered manually. If a task is triggered manually..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6337991)

WT

Will T.

Group Director of Recruitment

> "The reporting features are robust, offering all the insights and data you need from both an HR and recruitment perspective."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6785282)

SC

Sam C.

Talent Partner

> "Some features, like performance feedback and goal tracking, felt underdeveloped"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7030770)

DE

Dennis E.

Sales and Workplace Operations Lead

> "Very good experience, have used it in my 2 most recent roles and I find it very easy to use for requesting holidays, seeing what benefits we have,..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6798337)

WT

Will T.

Group Director of Recruitment

> "This is a bit of a double-edged sword for me, personally, I’m not a huge fan of having separate pages or tabs for the different products, like Talent..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6785282)

VR

Verified Reviewer

Sr Director of People Ops

> "Being in several countries Bob was an easy call to make because the level of detail is there for things like holidays and what information we need for..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6651133)

SC

Sam C.

Talent Partner

> "Navigation could be improved, I often have to click through multiple menus"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7030770)

CB

Colin B.

CTIO

> "Really positive, works well for the team, supports SSO, allows us to integrate kudos system and easy to use."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6683572)

TA

Tiffany A.

VP and Head of Employee Success

> "The customer service is hard to get a hold of at times."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7030667)

GB

Gary B.

Head of People

> "HiBob tracks all out HR data in one place and we can access it with ease. When we onboard new employees, they love it and it makes us look really..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4852121)

AS

Alexander S.

Enterprise sales manager

> "doesnt feel scalable to continue using for companies +500"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7043019)

TA

Tiffany A.

VP and Head of Employee Success

> "I like the look, it's very friendly and I like the org chart and directory."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7030667)

LH

Linnea H.

People Growth Partner

> "I am missing a couple of features:- Being able to schedule recurring 121:s (and integration with e.g., zoom )-"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4853182)

AK

Angelos K.

Snr Performacne Marketing associate

> "Despite a few minor drawbacks, the platform has made my communication with hr easier"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6587349)

CW

Claire W.

Account Executive

> "I do not have anything that I don't like about Bob. If anything, I wish there were more demographics for our organisation on the homepage, and maybe..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6043570)

VR

Verified Reviewer

CPO

> "We love the socially engaging, easy to use interface."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___7109844)

AJ

Ashley J.

Senior Manager, People Operations

> "My least favorite feature is no good screen to view all holidays across the company for employees. "

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4942049)

DP

Diana P.

Salesforce Administrator

> "It has significantly improved our HR processes, from time tracking to performance management and feedback collection."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6274085)

VR

Verified Reviewer

Head of HR

> "The 1on1s weren't recurring for managersThe demo showed us all the bells and whistles but they all came either added costsForms didn't flow..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4773633)

PB

Pierre B.

People Services Specialist

> "Its system as a SaaS is extremely convenient and can tailor it to any potential use, whether limited in combination with other systems or as your full..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4890610)

JK

Julia K.

HR Business Partner

> "reports and filters are a bit complicated to set up.- sometimes not very intuitive- limited for surveys (conditions, dependencies, 2nd page, layout..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4606378)

LZ

Lucie Z.

Global Head of People Ops

> "Complex HRIS with al the features you need for small/mid-size company, they cover all the employee life-cycle."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4808208)

VF

Vincenzo F.

Talent Lead

> "Sometimes a few features are a bit hard to use or understand, and not immediately intuitive - but not a major concern"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6130871)

RL

Robert L.

Key Account Manager

> "I like the integration to google calendar."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6463171)

MF

Matt F.

CEO

> "Terrible communication."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6762602)

DD

David D.

Software engineer

> "Great tool to manage perfomance review and time off"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6575020)

VF

Valentino F.

People, Culture & Inclusion Generalist

> "Automations don't always workSupport is patchy and relies too much on users being able to solve the problem themselvesA lot of workarounds are..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4654261)

DG

Diana G.

Product manager

> "Easy to use, does its job, I like the way an employee can book holiday and see the other colleagues time off"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6338953)

VR

Verified Reviewer

Client Services Lead- EMEA

> "Doesn’t support a few formats"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6271074)

MD

Marija D.

People Manager

> "In the end, the system is pretty straightforward for the users, if you are an admin you can easily get the information you need and all is even..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4822548)

LK

Liam K.

PMM

> "Difficult to integrate into the business."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___5095481)

WK

Warren K.

Sales manager

> "The UX is top notch giving users an easy and effective way to navigate."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6616266)

LD

Leeav D.

Finance Intern

> "Sometimes features aren't available for different employees and it takes time to talk to the HR manager to allow some permissions."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4666195)

DP

Diana P.

Salesforce Administrator

> "The efficiency and convenience of Bob's time tracking and time off request features were particularly impressive."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6274085)

Alan B.

Human Resources Generalist

> "Invisible drawbacks."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___5064942)

AL

Andrii L.

Senior consultant

> "Good to manage team up to 200 users."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6676281)

SM

Solomon M.

Chief People Officer, ad interim

> "pricing seems too high."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4808970)

SW

Stefan W.

HRBP

> "Bobs modules are great, you can define your own system and build as grow, from start-up to corporate"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4865371)

VR

Verified Reviewer

Product Designer

> "However, it can become a little bit overwhelming due to the amount of functionalities and cluttering."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4780545)

VF

Valentino F.

People, Culture & Inclusion Generalist

> "Bob is our HRIS. Whether that’s our people themselves (being able to see all of their employment information in one place, being able to book a..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4654261)

SC

Sheila C.

Global HR Director

> "Tasks module not so easy to use and some other related future not so intuitive"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4879559)

VR

Verified Reviewer

HR Manager

> "Our account manager is also very good and she works with us monthly to help make sure that we're meeting our annual HR goals by reducing..."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4677574)

GB

Ghayathri B.

People & Operations Manager

> "The onboarding task lists cannot be grouped into folders."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4700456)

WK

Warren K.

Sales manager

> "In terms of interface it is very pleasant on the eye."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6616266)

ES

Emma S.

Chief Human Resources Officer

> "Setup of new Workflows is not super intuitive"

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4756544)

DP

Diana P.

Salesforce Administrator

> "Additionally, the integration capabilities with other HR systems ensured a seamless workflow."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___6274085)

VR

Verified Reviewer

Head of HR

> "Disappointing."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4773633)

SM

Solomon M.

Chief People Officer, ad interim

> "I liked most its intuitive user interface. And its flexible reporting on employee surveys."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4808970)

TP

Tory P.

People Operations

> "I will say that sometimes it takes longer to hear back from chat support."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___3078128)

Ben E.

Owner

> "Bob is a solid HRIS system that can manage HR processes effectively."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___4847397)

Petre I.

Web debrief

> "Some features are a bit unintuitive in how they are positioned in the menu."

[See full review](https://www.capterra.com/p/156106/Hibob/#Capterra___2299997)

[View Reviews](https://www.capterra.com/p/156106/Hibob/reviews/)

DP

Deborah P.

Office Administrator

> "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support from their..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181)

EF

Elizabeth F.

Office Operations Manager

> "The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make it difficult to..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138)

Harshul S.

Sr tech specialist

> "It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the everything is set..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850)

RZ

Rowie Z.

HR Manager

> "he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they are not..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7068360)

AG

Allen G.

President

> "Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7075129)

DP

Deborah P.

Office Administrator

> "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming for certain..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181)

RV

Rosemary V.

Owner

> "The best part about having ADP handle your payroll you have the confidence that they know the latest tax laws, and they own the responsibility for..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6334838)

LL

Lori L.

Head of People, North America

> "Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826)

LH

Liz H.

Office Manager

> "The best part about ADP TotalSource, besides the payroll service, is the enrollment of employees into benefit programs."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734)

RG

Richard G.

Director

> "ADP represents 200,000 small businesses, 4.5 million employees? and there isn't good buying power regarding offering health insurance? limited..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316657)

DA

Dena A.

Accounting Manager

> "I like that ADP is a one-stop shop, as far as payroll and HR are concerned, and they take care of a LOT of the reporting for our company, which is..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591)

DR

Diane R.

VP of Finance

> "the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074261)

CP

Chau P.

Pharmacist

> "I also appreciate how they keep me informed about changes to laws and regulations, and their support with HR matters has been invaluable, especially..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477)

PK

Peter K.

Chief Financial Officer

> "Writing new reports was tricky. When one writes reports only once in a while, it is difficult to remember the process."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847731)

DJ

Daniel J.

HR Generalist

> "What we like most about ADP TotalSource is the ability to bring our benefits under one umbrella for easy employee access."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023693)

CA

Cindy A.

President and CEO

> "Pricing is another sore spot. Why can't I get an itemized list of what my payment is covering - how much is unemployment, how much am I paying ADP..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758666)

JW

Jasmine W.

Operations Manager

> "We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7067724)

CP

Chau P.

Pharmacist

> "For me, the main drawbacks are the payroll costs and the limited benefits options."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477)

DA

Dena A.

Accounting Manager

> "The fact that everything I could possibly need for payroll, HR, and compliance is available to me through ADP makes up for the cost. But the fact..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591)

Harshul S.

Sr tech specialist

> "Support is a little slow during busy periods"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850)

RF

Ryan F.

hr

> "payroll and hrbp are great, lacking in the other areas such as taxes, unemployment reporting and taxes"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7025211)

AM

Adam M.

President

> "Lack of transparency as well, onve you become a customer they will not provide you standard information about claims which are needed to leave the..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6765672)

RR

Rosa R.

administration

> "It has helped us save a lot of time on administrative tasks and allowed us to focus more on growing our business."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847874)

TG

Tyler G.

General Manager

> "When i began with Airmaster 5 years ago i received good feedback from our contact, whom left shortly after. Since then we've been bounced from..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322522)

LF

Laura F.

Head of People

> "Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010937)

SH

Stephanie H.

Treasurer

> "We were sold that this would be outsourced HR and instead we have to do everything on our own. Plus they are slow to respond to emails and often..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6766593)

DK

Debra K.

Vice President

> "I am able to print reports, make changes and obtain information quickly and efficiently from their Human Resource Information System. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771)

AK

Amanda K.

Practice Manager

> "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of ADP."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734)

EF

Elizabeth F.

Office Operations Manager

> "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138)

FE

Felipe E.

CEO

> "It's not easy to gather all the information including the costs of benefits, 401k retirement company contributions, wages, etc."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597)

TK

Tony K.

President

> "We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103)

EK

Eric K.

CEO

> "webiste difficult to navigate through different field. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941)

SN

Serenity N.

Sr. Director of Administration and HR

> "It's great to have a combined package that allows us to have everything under one platform."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016)

MS

Miriam S.

President, General Counsel

> "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728)

SN

Serenity N.

Sr. Director of Administration and HR

> "Also, I really value having an HRBP resource to talk through situations, gather insight and be a partner to us."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016)

SG

Shannon G.

Practice Manager

> "It is hard to update anything and I usually need to call to have it done on the backend."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6850925)

FG

Fabrizio G.

GENERAL MANAGER

> "It s pretty user friendly: when I process payroll it gives all details needed in terms of worksheet, timesheet, employee profile"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6328672)

SM

Steven M.

VP of Finance

> "Accountability as in certain departments, like tax, not responding to emails and not resolving issues timely."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6552797)

RM

Rachael M.

Server

> "Ability to access pay stubs online at any point in time was important and ease to locate specific pay stubs was relatively easy."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6378549)

CP

Chau P.

Pharmacist

> "The plans tend to be pricey, and unfortunately, the premiums have increased year after year."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477)

BS

Bridgette S.

Chief Administrative Officer

> "I like that ADP handles all of our employee benefits and makes us competitive in the marketplace. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801)

DH

Deborah H.

Office Manager

> "In the end our Co. has downsized and the fees were not manageable."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775)

DH

Deborah H.

Office Manager

> "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775)

TS

Tristin S.

HR Manager

> "HRBP support is not consistent, myLearning@ADP is really hard to use, talent portion is not user friendly either."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114)

SS

Scott S.

Director, People Operations

> "Also, the PEO services really help me stay compliant in a multi-state environment as a HR department of one."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6347555)

CW

Caitlin W.

Manager

> "I wish there was a way for us to see what the team sees, because as admins we cannot so we do not know what to tell new hires to expect."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6553501)

DM

Denise M.

HR Manager

> "As an HR professional, there is always something that comes up that you never had to deal with before. Besides researching and asking other..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316673)

MS

Miriam S.

President, General Counsel

> "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728)

EF

Elizabeth F.

Office Operations Manager

> "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138)

LH

Liz H.

Office Manager

> "That is not the case. But that is due to our broken health insurance industry."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734)

ES

Erin S.

Executive Office Manager

> "A great tool that makes payroll pretty simple and managing staff a breeze."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882)

EB

Eleanor B.

Director People Operations

> "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179)

BS

Bridgette S.

Chief Administrative Officer

> "The benefits offered and support for our employees is important to our company culture and ADP has always delivered."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801)

TH

Tabatha H.

Director of Human Resources

> "We had to manage tax issues on our account, and we did not have a dedicated team."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933)

FE

Felipe E.

CEO

> "Being a small company, ADP TotalSource provides a professional HR platform that we can trust and rely on."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597)

TK

Tony K.

President

> "ADP is expensive, and the fees are not very transparent."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103)

JO

Jeffrey O.

Owner

> "It is easy for employees to access all their information and be able to change their benefits and items without having to involve someone in our..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523383)

BR

Bryson R.

CEO

> "Customer service is really bad, takes weeks for a response and resolution to simple items."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322676)

LL

Lori L.

Head of People, North America

> "The team collaboration - I have gotten into an amazing grove with my support people. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826)

LH

Liz H.

Office Manager

> "Our main gripe is the health insurance options."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734)

JH

Jeffrey H.

Partner

> "The product, being ablet to provid employees a good selection for benefits is great. Plus, \[sensitive content hidden\] our rep makes me feel like I..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316542)

SS

Scott S.

Director, People Operations

> "Lack of negotiating flexibility with health insurance renewals."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6347555)

AH

Alysia H.

Assistant Controller

> "I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting capabilities."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6520829)

RB

Richard B.

Operations Manager

> "Not responsive to questions that need answers such as PTO accrual."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322608)

AB

April B.

VP of Administration and Finance

> "To have ADP as a background help, I don't have to worry about the nitty-gritty of HR and Payroll; I trust my team and what they do for us."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856)

DC

David C.

Chief Operating Officer

> "I don't believe we were guided as well as we could have been on the HR services and training that comes with the bundle."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6323128)

JF

Jonathan F.

Corporate Food Service Director

> "Has everything for timecards and payroll in one place. Since we have multiple locations, using an app with GPS works well for our staff."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___5014422)

TC

Tiffany C.

Owner

> "I don't like that employees can't change their tax info on our system."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6510445)

BS

Bridgette S.

Chief Administrative Officer

> "It goes above our needs and the employee support is also great for our employees."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801)

GV

Greta V.

Institutional Development Director

> "So we are still paying high fees but not longer enjoying the savings of joining the ADP plans."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227)

GV

Greta V.

Institutional Development Director

> "The convenience of having all functions on one easy-to-use portal."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227)

JS

Joe S.

President

> "too bureaucratic, sometimes hard to solve issues because pass from one division to another. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534558)

SB

Steven B.

Director - Business Services

> "Our Business Partner and, Payroll specialist do a wonderful job assisting us and making the whole process flow smoothly."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587)

CD

CRAIG D.

Owner

> "Sometimes I've waited 2 weeks for the Tax department to respond to a Case I opened."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6554632)

BR

Billy R.

External Relations

> "Overall we have had a great experience ADP Totalsource giving our employees a higher level of service and benefits that we previously did not have."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322645)

DO

Diane O.

HR Manager

> "customer service response time was an issue."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851090)

LH

Liz H.

Office Manager

> "We are very pleased with ADP TotalSource overall and really like our "team" of HR and Payroll Specialists."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734)

AW

Amanda W.

Managing Optometrist

> "Sometimes hard to navigate where things are on the website"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6462248)

DK

Debra K.

Vice President

> "ADP TotalSource makes it easy to offer top quality HR services and benefits to our employees. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771)

BH

Bobby H.

CEO

> "Health insurance rates and options aren’t as competitive as I would like."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523068)

[View Reviews](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

## User interface

4.57 (177)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

4.24 (457)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

HiBob

Top features

39/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/156106/Hibob/#features)

ADP TotalSource

38/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/113109/ADP-TotalSource/#features)

### Recognition

No recognitions have been awarded to HiBob

ADP TotalSource is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

HiBob

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ADP TotalSource

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

HiBob

-   By Hibob HRIS Software
-   Located in United States
-   Founded in 2016

ADP TotalSource

-   By ADP
-   Located in United States
-   Founded in 1942

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