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Bob vs ADP TotalSource: Which is a better fit?

Updated on February 9th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 10,222 reviews from Human Resources users.
% Fit
Not enough reviews
Feature ratings
Payroll Management
4.7
API
--
Employee Database
4.7
HR Management
4.5
Customizable Branding
5.0
% Fit
Missing features
Not enough reviews
Feature ratings
Payroll Management
4.2
API
--
Employee Database
4.3
HR Management
4.2
Customizable Branding
NA
User satisfaction
4.6
User reviews158
Ease of use
4.6
Functionality
4.4
Value for money
4.5
Customer support
4.5
4.2
User reviews388
Ease of use
4.1
Functionality
4.2
Value for money
3.8
Customer support
4.1
Price starts from
--
Not provided by vendor
Free version
Free trial
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Not provided by vendor
Free version
Free trial
Best for

Bob is designed for HR leaders in distributed organizations with people-first values who need to tackle the complexities of global HR processes while remaining agile in an ever-changing world.

Small and mid-sized businesses looking to find and keep employees, offer cost-effective employee benefits, keep up with employment regulations, grow, and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Manu T
Finance Manager
5.0

Manu: Hello, my name's Manu. I work as the finance manager for Cyprium Metals Limited here in Australia. We are a company between the range of 50 to 100 people at this stage, and we got the Bob last year and I rate it five. We use Bob basically for the whole employee's lifecycle management, as well as leave tracking purposes, because we've got multiple sites. So that flexibility Bob offers us from the platform and domain and all those sort of things is great. So it's end to end after you onboard an employee to basically offboard them. The flexibility to be able to design the flows and tasks as well as the accessibility of the Bob from any device at anywhere without restricting to the network of the company or the domains. Because we operate multiple sites, that's really handy, and we were looking for something like that and Bob came good with that sort of an option at a very reasonable price. At this stage, there is not much to dislike. I believe they are working on it. Few things which we would like them to improve upon is the ability to integrate with other systems, for example, the ERP, which runs payroll. So if they can integrate with that, the data which is in Bob can be used without having to manipulate manually and bringing it on at Excel, and then try to import it. So in terms of integration, I believe they are working on it, but at this stage, it's not there.

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Brandon m
President
1.0

Brandon M.: Hi, my name's Brandon. I am president at Visual Language Professionals. Rating for ADP TotalSource would be a one out of five. Prior to ADP TotalSource, we initially started off on QuickBooks Online, and then we transitioned to Gusto for our payroll and benefits and eventually ended up with ADP. ADP offered better pricing on health, and dental, and vision insurance. And initially, during the sales process, we were promised better technology. It was painful. I think at that time, ADP was undergoing some internal changes on how they brought new clients on board, so we had to sign a lot of the same documents three, four, or five times while they figured out their electronic signature software. We went through several different project managers, and it took about double the length of time that they had initially quoted us. I would say that ADP TotalSource is not a good fit for small businesses that don't have a lot of resources dedicated to troubleshooting the software. If you're looking for a solution that provides quick and responsive support, they would not be my recommendation. I think there are better companies out there that provide stronger service for small businesses like mine.

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User interface
156106 video thumbnail}
1 Video
113109 video thumbnail}
1 Video
156106
5 screenshots
113109
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
360 Degree Feedback
207
Important
Access Controls/Permissions
388
Important

Bob

Top Features
38/38
  • 360 Degree Feedback
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Applicant Tracking
  • Approval Process Control
  • Benefits Management
  • Calendar Management
  • Compensation Management
  • Compliance Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Employee Database
  • Employee Engagement
  • Employee Management
  • Goal Management
  • HR Management
  • Learning & Development
  • Mobile App
  • Offboarding
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Reminders
  • Reporting/Analytics
  • Self Service Portal
  • Sick Leave Tracking
  • Succession Planning
  • Surveys & Feedback
  • Third-Party Integrations
  • Time & Attendance
  • Time Off Management
  • Training Management
  • Workflow Management
See All features
Hide Human Resources Software Features -

ADP TotalSource

23/38
Show Human Resources Software Features +
Bob
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ADP TotalSource
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bob
  • By Hibob HRIS Software
  • Located in United States
  • Founded in 2016
ADP TotalSource
  • By ADP
  • Located in Canada
  • Founded in 1942
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