# Compare ADP TotalSource vs Ease 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ADP TotalSource and Ease based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/113109-156433/ADP-TotalSource-vs-EaseCentral --- # ADP TotalSource vs Ease Features and Cost Comparison Last updated June 30th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ADP TotalSourceEase2/4 selected [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.5 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) [## ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment DP HS Based on [457 reviews](#user-reviews) Positive 379 Neutral 48 Negative 30 [## Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.5 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [173 reviews](#user-reviews) Positive 155 Neutral 12 Negative 6 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,266 reviews from benefits administration software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit High performer Feature ratings Payroll Management 4.3 Online Benefits Enrollment 4.4 Health Insurance Administration 3.9 Employee Database 4.3 Employee Benefits Administration 4.5 76%Fit High performer Feature ratings Payroll Management 3.2 Online Benefits Enrollment 4.3 Health Insurance Administration 4.1 Employee Database 4.7 Employee Benefits Administration 4.2 User satisfaction User satisfaction 4.2 User reviews[457](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 3.9 Customer support 4.1 User satisfaction 4.5 User reviews[173](https://www.capterra.com/p/156433/EaseCentral/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.4 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for ADP TotalSource helps businesses with 5 to 1,000+ employees streamline HR, payroll, benefits and compliance through a certified PEO model that combines technology with expert support. Best for Ease is built for small and medium-sized group health insurance brokers and their clients to simplify benefits administration and HR processes. ## User reviews Pros & cons DP Deborah P. Office Administrator > "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support from..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) EF Elizabeth F. Office Operations Manager > "The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make it..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) Harshul S. Sr tech specialist > "It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the everything..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) RZ Rowie Z. HR Manager > "he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they are..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7068360) AG Allen G. President > "Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7075129) DP Deborah P. Office Administrator > "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming for..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) CP Chau P. Pharmacist > "I also appreciate how they keep me informed about changes to laws and regulations, and their support with HR matters has been invaluable,..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) LL Lori L. Head of People, North America > "Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) DJ Daniel J. HR Generalist > "What we like most about ADP TotalSource is the ability to bring our benefits under one umbrella for easy employee access." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023693) CA Cindy A. President and CEO > "Pricing is another sore spot. Why can't I get an itemized list of what my payment is covering - how much is unemployment, how much am I..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758666) RF Ryan F. hr > "payroll and hrbp are great, lacking in the other areas such as taxes, unemployment reporting and taxes" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7025211) CP Chau P. Pharmacist > "For me, the main drawbacks are the payroll costs and the limited benefits options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) LF Laura F. Head of People > "Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010937) Harshul S. Sr tech specialist > "Support is a little slow during busy periods" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) LH Liz H. Office Manager > "The best part about ADP TotalSource, besides the payroll service, is the enrollment of employees into benefit programs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) AM Adam M. President > "Lack of transparency as well, onve you become a customer they will not provide you standard information about claims which are needed to..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6765672) DK Debra K. Vice President > "I am able to print reports, make changes and obtain information quickly and efficiently from their Human Resource Information System. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) SH Stephanie H. Treasurer > "We were sold that this would be outsourced HR and instead we have to do everything on our own. Plus they are slow to respond to emails and..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6766593) TK Tony K. President > "We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) AK Amanda K. Practice Manager > "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of ADP." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734) SN Serenity N. Sr. Director of Administration and HR > "It's great to have a combined package that allows us to have everything under one platform." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) FE Felipe E. CEO > "It's not easy to gather all the information including the costs of benefits, 401k retirement company contributions, wages, etc." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) JW Jasmine W. Operations Manager > "We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7067724) EK Eric K. CEO > "webiste difficult to navigate through different field. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941) SN Serenity N. Sr. Director of Administration and HR > "Also, I really value having an HRBP resource to talk through situations, gather insight and be a partner to us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) SG Shannon G. Practice Manager > "It is hard to update anything and I usually need to call to have it done on the backend." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6850925) RM Rachael M. Server > "Ability to access pay stubs online at any point in time was important and ease to locate specific pay stubs was relatively easy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6378549) SM Steven M. VP of Finance > "Accountability as in certain departments, like tax, not responding to emails and not resolving issues timely." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6552797) RR Rosa R. administration > "It has helped us save a lot of time on administrative tasks and allowed us to focus more on growing our business." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847874) CP Chau P. Pharmacist > "The plans tend to be pricey, and unfortunately, the premiums have increased year after year." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) RV Rosemary V. Owner > "The best part about having ADP handle your payroll you have the confidence that they know the latest tax laws, and they own the..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6334838) DR Diane R. VP of Finance > "the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074261) ES Erin S. Executive Office Manager > "A great tool that makes payroll pretty simple and managing staff a breeze." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882) PK Peter K. Chief Financial Officer > "Writing new reports was tricky. When one writes reports only once in a while, it is difficult to remember the process." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847731) FE Felipe E. CEO > "Being a small company, ADP TotalSource provides a professional HR platform that we can trust and rely on." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) TS Tristin S. HR Manager > "HRBP support is not consistent, myLearning@ADP is really hard to use, talent portion is not user friendly either." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114) EF Elizabeth F. Office Operations Manager > "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) CW Caitlin W. Manager > "I wish there was a way for us to see what the team sees, because as admins we cannot so we do not know what to tell new hires to expect." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6553501) JO Jeffrey O. Owner > "It is easy for employees to access all their information and be able to change their benefits and items without having to involve someone in..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523383) EB Eleanor B. Director People Operations > "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179) LL Lori L. Head of People, North America > "The team collaboration - I have gotten into an amazing grove with my support people. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) TH Tabatha H. Director of Human Resources > "We had to manage tax issues on our account, and we did not have a dedicated team." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) DA Dena A. Accounting Manager > "I like that ADP is a one-stop shop, as far as payroll and HR are concerned, and they take care of a LOT of the reporting for our company,..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) TK Tony K. President > "ADP is expensive, and the fees are not very transparent." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) AH Alysia H. Assistant Controller > "I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6520829) TC Tiffany C. Owner > "I don't like that employees can't change their tax info on our system." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6510445) AB April B. VP of Administration and Finance > "To have ADP as a background help, I don't have to worry about the nitty-gritty of HR and Payroll; I trust my team and what they do for us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856) JS Joe S. President > "too bureaucratic, sometimes hard to solve issues because pass from one division to another. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534558) JF Jonathan F. Corporate Food Service Director > "Has everything for timecards and payroll in one place. Since we have multiple locations, using an app with GPS works well for our staff." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___5014422) CD CRAIG D. Owner > "Sometimes I've waited 2 weeks for the Tax department to respond to a Case I opened." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6554632) SB Steven B. Director - Business Services > "Our Business Partner and, Payroll specialist do a wonderful job assisting us and making the whole process flow smoothly." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) RG Richard G. Director > "ADP represents 200,000 small businesses, 4.5 million employees? and there isn't good buying power regarding offering health insurance? ..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316657) DK Debra K. Vice President > "ADP TotalSource makes it easy to offer top quality HR services and benefits to our employees. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) DO Diane O. HR Manager > "customer service response time was an issue." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851090) KS Kalonishay S. Operators > "Very helpful, helps you navigate check stubs, W4, and you horus" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6455117) AW Amanda W. Managing Optometrist > "Sometimes hard to navigate where things are on the website" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6462248) BS Bridgette S. Chief Administrative Officer > "I like that ADP handles all of our employee benefits and makes us competitive in the marketplace. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) BH Bobby H. CEO > "Health insurance rates and options aren’t as competitive as I would like." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523068) DH Deborah H. Office Manager > "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) MS Miriam S. President, General Counsel > "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) DA Dena A. Accounting Manager > "The fact that everything I could possibly need for payroll, HR, and compliance is available to me through ADP makes up for the cost. But..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) DH Deborah H. Office Manager > "In the end our Co. has downsized and the fees were not manageable." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) SE Sharon E. HR Manager > "The ADP system is reliable and offers excellent reporting, flexibility, and accuracy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523414) TH Tabatha H. Director of Human Resources > "Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) ES Erin S. Executive Office Manager > "Our employees enjoy the app for timekeeping." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882) TH Tabatha H. Director of Human Resources > "Additionally, our implementation manager just stopped working or disappeared during implementation." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) AH Alan H. Global Support Manager > "ADP TotalSource is a robust all-in-one HR solution." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534606) MS Miriam S. President, General Counsel > "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) SB Steven B. Director - Business Services > "The on-line system is fairly straight forward, and there is always our team we can contact if we run into any challenges." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) VA Vish A. Administrator > "Nothing that comes to my mind immediately but getting people on the phone is some times a bit challenging" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6762407) JD Josie D. Human Resource Manager > "We plan on partnering with TotalSource for the foreseeable future." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023636) LH Liz H. Office Manager > "That is not the case. But that is due to our broken health insurance industry." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) DP Deborah P. Office Administrator > "A positive relationship in our small family law business." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) DW Deborah W. Manager > "Seems like new employees always have issue logging in and getting signed up in a time frame." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536137) MO Marina O. President > "The support is also resposive and professional." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7037441) MW Michele W. President > "Website can be difficult to navigate if you are new to it." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536258) EF Elizabeth F. Office Operations Manager > "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) LH Liz H. Office Manager > "Our main gripe is the health insurance options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) EM Eric M. Owner > "Computerized platform upgrade last tear was a big enhancement." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534662) TG Tyler G. General Manager > "When i began with Airmaster 5 years ago i received good feedback from our contact, whom left shortly after. Since then we've been bounced..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322522) [View Reviews](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) VT Vicky T. Marketing and Special Projects Manager > "The layout is clean, and it made managing benefits and finding information much more convenient than I expected." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016) VT Vicky T. Marketing and Special Projects Manager > "The biggest challenge was when I didn't know my company's specific URL or login link." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016) KH Kennedy H. HR Manager > "Day to day, it makes managing our employee benefits plan much easier and it removes any room for error." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7017015) CT Callie T. Sr. HR Manager > "We did not have an integration set up with our payroll provider that caused additional manual work." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6801414) VT Vicky T. Marketing and Special Projects Manager > "Overall, I had a positive experience with Ease. Since it was my first exposure to the platform through my employer, there was a small..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016) MB Michelle B. HR Manager > "I really wanted to like this product because we are desperate for something that does what it does. But overall we've been very..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6417642) HR Haley R. Member Engagement Specialist > "The various sections were well organized and clear to understand." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7094113) MH Maria H. CEO > "There are some capabilities missing such as being able to really be notified when an employee has completed their enrollment. Or..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443) VT Vicky T. Marketing and Special Projects Manager > "I liked how easy it was to navigate once I got familiar with it." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___7160016) AK Anne K. President > "They seriously messed up deductions on about 4 cases, as well as employee applications as you have to be careful naming plans and..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750074) CR Cynthia R. Client Service Director > "We are able to enroll new client benefits with access to benefit forms, summaries, etc. without having to locate them from each..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723662) MM Michael M. VP of Operations > "Our overall experience has been overshadowed by very poor customer service at all levels. When the software has caused such bad..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837) CT Callie T. Sr. HR Manager > "Everything was pleasant and we never had complaints or technical problems within the company." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6801414) Spencer N. Producer > "The verbiage and instructions are geared toward a typical open enrollment and it can confuse employees who are completing..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741448) PA Pamela A. EB Senior Account Manager > "It also facilitates the use of remote employees - they don't have to come in to the office to complete onboarding documents or enroll..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3726599) TE Tiffany E. Lead Ben Admin System Specialist > "We have not had a great experience with our designated Customer Success Managers, as we have experienced lack of response and extreme..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723447) Steve M. VP, Product and Customer Satisfaction > "The online benefits enrollment is geared to allow e-signing and it does this job well enough." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6100011) SN Stephen N. Director, Employee Benefits > "Trouble shooting still is required often, as the "human error" still comes into play (if client profiles/groups/policies have not..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723572) ES Elizabeth S. Benefit Account Consultant > "This is such a powerful tool and is helpful in so many ways as far as employee management, benefit management, pulling reports,..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3751175) ND Nancy D. Operations Manager > "There has also been at least one case where the detail of the BCBS lab and x-ray benefit was not exactly accurate. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723426) RP Ruby P. Office Mgr > "How it gathers all the information we could possible need about a company and its employees in one place. How efficient it is to..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723826) ND Nancy D. Operations Manager > "For instance, the program seems to automatically default to saying the Rx coverage is NOT creditable...but most of them are. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723426) MT Madison T. Benefits Administrator > "I like the way that you can see the employees history based on isnurance, employment, compensation and it is all stored in one place." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723625) AK Anne K. President > "Another problem was due to setting up employees with JOB CLASSES - But not offering the each plan to ALL CLASSES ..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750074) SF Shanel F. HR > "Very user friendly" [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6557297) MF Michael F. Broker > "Weak product at the most critical parts (carrier connections), with very poor customer service." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723529) KO Katie O. Vice President of Human Resources > "EASE has been an efficient and accurate tool that enables our employees to make annual Open Enrollment elections quickly and..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4763539) PA Pamela A. EB Senior Account Manager > "The most significant issue for me is the inability to pick up the phone and talk to someone at EASE to resolve an issue. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3726599) GN Gloria N. HR Manager > "Ease takes my suggestions for any type of improvement into consideration and is great on customer service." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6113248) Susan K. Enrollment Manager > "The carrier connections are not as extensive as some other Ben admin systems" [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723502) MH Maria H. CEO > "Integration with our business was seamless and had the tools we needed to set up our business and clients for success." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443) NO Noah O. Principal > "We basically had to axe our contract with Ease because they could not provide timely support or keep their word." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723411) SN Stephen N. Director, Employee Benefits > "It is much easier to manage groups than other SW I've used, and clients enjoy the change to a simpler, online option." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723572) JT James T. OWNER > "They took my money, didn't perform, then threatened me with their legal team to pay up of get sued." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741379) RG Regina G. Senior Account Manager > "We have no issues with setting up new clients and maintaining our clients renewals each year." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741682) AS Aida S. Broker/principal > "Even when running tests there are scenarios that come up that end up in errors. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068) JS Julie S. Account Executive > "Ease is a multifunctional tool that helps with all aspects of having employees. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723680) MH Maria H. CEO > "Ease's support area is bare and rarely provides solutions. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443) Susan K. Enrollment Manager > "The simple and quick setup process to add a new benefit offering or even a new client." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723502) MH Maria H. CEO > "We are sticking around for at least another year but with this attitude its hard to say anything positive about a company who cares..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741443) AS Andy S. Benefit Consultant > "It works for what we need on a new group for online ben admin." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741353) CS Carol S. Account Manager > "The hardest part is getting clients, and their employees, to adopt and use the system." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723551) Victoria W. Account Executive > "A little overwhelming in the beginning when first implementing groups, but client support has increased and made it easier over the..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723508) NO Noah O. Principal > "We also had issues with their sales team constantly nudging us to upgrade." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723411) KW Kay W. Account Manager > "Ease had made my job easier and I don't have to get paper applications completed by hand by employees. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724211) AS Aida S. Broker/principal > "The back-end setup can be complicated and time-consuming." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068) TB Tiler B. Office Admin > "I love how easy it is to use for signing up benefits." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___6338128) MM Michael M. VP of Operations > "It literally has taken months to get a couple of the problems fixed." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837) HE Hisham E. CEO > "Really good from our agency and the customer implementation, the simplicity is what a customer needs and they delivered that. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4848303) MF Michael F. Broker > "EASE charges a lot for a product that hurts brokers." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723529) PJ Peggy J. Agent > "We now have most all of our groups in Ease and are able to manage their benefits much more efficiently" [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741374) JS Jeff S. President > "COMPLICATED, lacking features, PRICING." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750085) PJ Peggy J. Agent > "So much easier when our groups are in Ease - all employee and benefit information is at our fingertips" [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741374) TB Tyler B. Owner > "At the end of the day EASE simply never delivered a usable platform." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724416) PR Paul R. Client Solutions Executive > "Looking up benefits, employees, and rollout is a breeze with the system." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3764222) CC Craig C. Principal > "Lack of ala-cart pricing." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741357) RG Regina G. Senior Account Manager > "We handle most our our clients benefits administration in Ease and it is a user friendly system." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3741682) AS Aida S. Broker/principal > "Training is poor on the product." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3724068) MM Michael M. VP of Operations > "Ease has a sizeable array to choose from and I have always been able to find what I need. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3766837) PP Parrish P. Agency Owner/Broker > "I have to get nit picky to really get to a con but here you go, when you are typing in a pop up box and hi-lite something to change..." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2444851) RV Robert V. Employee Benefit Advisor > "I like that you can easily set up and deploy groups. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3750539) BW Bill W. President > "The main issue that I find with the software is that it does not connect with my insurance companies. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2319142) JP Joanne P. Sales Assistant > "So easy to conduct enrollments and keep health information confidential. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723509) HS HANNAH S. Customer Success Manager > "Not sure I'd be able to identify any cons from a user (non-administrative) perspective." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2442606) JJ Jeanne J. Benefits Consultant > "By far Ease maintains to best Support Teams for any product that I have used. " [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___3723416) SF Steven F. Dance Teacher > "I recently had a virus on my PC." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2544944) HE Hisham E. CEO > "Simplicity of navigating through the software and the onboarding process is truly excellent." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___4848303) KG Kimberly G. Customer Service > "Support is not always helpful." [See full review](https://www.capterra.com/p/156433/EaseCentral/#Capterra___2369254) [View Reviews](https://www.capterra.com/p/156433/EaseCentral/reviews/) ## User interface [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) 4.24 (457) [Ease](https://www.capterra.com/p/156433/EaseCentral/) 4.49 (173) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ADP TotalSource Top features 46/50 - ACA Reporting - Activity Dashboard - AI Copilot - API - Applicant Tracking - Attendance Management - Attendance Tracking - Benefits Administration Outsourcing - Benefits Dashboard - Benefits Management - COBRA Administration - Compensation Management - Compliance Management - Configurable Workflow - Customizable Reports - Data Import/Export - Deduction Management - Disability Insurance Administration - Document Management - Document Storage - Employee Benefits Administration - Employee Database - Employee Management - Employee Onboarding - Employee Portal - Employee Self Service - FMLA Administration - Generative AI - Health Insurance Administration - HIPAA Compliant - HR Management - HSA/FSA Administration - Leave Tracking - Life Insurance Administration - Online Benefits Enrollment - Payroll Management - Performance Management - Provider Management - Real-Time Reporting - Recruitment Management - Reminders - Reporting/Analytics - Reporting & Statistics - Retirement Plan Management - Self Service Portal - Sick Leave Tracking - Third-Party Integrations - Time Off Requests - Timesheet Management - Training Management [See all features](https://www.capterra.com/p/113109/ADP-TotalSource/#features) Ease 27/50 - ACA Reporting - Activity Dashboard - AI Copilot - API - Applicant Tracking - Attendance Management - Attendance Tracking - Benefits Administration Outsourcing - Benefits Dashboard - Benefits Management - COBRA Administration - Compensation Management - Compliance Management - Configurable Workflow - Customizable Reports - Data Import/Export - Deduction Management - Disability Insurance Administration - Document Management - Document Storage - Employee Benefits Administration - Employee Database - Employee Management - Employee Onboarding - Employee Portal - Employee Self Service - FMLA Administration - Generative AI - Health Insurance Administration - HIPAA Compliant - HR Management - HSA/FSA Administration - Leave Tracking - Life Insurance Administration - Online Benefits Enrollment - Payroll Management - Performance Management - Provider Management - Real-Time Reporting - Recruitment Management - Reminders - Reporting/Analytics - Reporting & Statistics - Retirement Plan Management - Self Service Portal - Sick Leave Tracking - Third-Party Integrations - Time Off Requests - Timesheet Management - Training Management [See all features](https://www.capterra.com/p/156433/EaseCentral/#features) ### Recognition ADP TotalSource is recognized as a top-rated tool in 4 Capterra Shortlist reports Ease is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support ADP TotalSource Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Ease Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ADP TotalSource - By ADP - Located in United States - Founded in 1942 Ease - By Enrollease - Located in United States - Founded in 2015 ## Popular Comparisons [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-113109/WebPay-vs-ADP-TotalSource) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.3 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/156433-172127/EaseCentral-vs-Rippling) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/113109-172127/ADP-TotalSource-vs-Rippling) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-156433/WebPay-vs-EaseCentral) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.2 Features 4.4 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-113109/BambooHR-vs-ADP-TotalSource) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130949-156433/Paycom-vs-EaseCentral) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/113109-153140/ADP-TotalSource-vs-Connecteam) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.3 Features 4.4 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-156433/BambooHR-vs-EaseCentral) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/113109-130949/ADP-TotalSource-vs-Paycom) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-156433/WorkforceNow-vs-EaseCentral) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/113109-155895/ADP-TotalSource-vs-WorkforceNow) [Ease](https://www.capterra.com/p/156433/EaseCentral/)[4.49 (173)](https://www.capterra.com/p/156433/EaseCentral/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,213)](https://www.capterra.com/p/131882/Gusto/reviews/) Contact vendor for pricing Price $49/month 4.3 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131882-156433/Gusto-vs-EaseCentral)