# Compare ADP TotalSource vs isolved 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ADP TotalSource and isolved based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/113109-164417/ADP-TotalSource-vs-iSolved --- # ADP TotalSource vs isolved Features and Cost Comparison Last updated June 30th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ADP TotalSourceisolved2/4 selected [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (652)](https://www.capterra.com/p/164417/iSolved/reviews/) [## ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment DP HS Based on [457 reviews](#user-reviews) Positive 379 Neutral 48 Negative 30 [## isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (652)](https://www.capterra.com/p/164417/iSolved/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 3.9 Ease of Use 3.9 Customer Service 3.7 Reviews Sentiment Based on [652 reviews](#user-reviews) Positive 491 Neutral 70 Negative 91 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Gusto 4.6 (4,213) * * * Starting Price $49.00 Other,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * Highest Rated ### Patriot Software 4.8 (3,964) * * * Starting Price $17.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Connecteam 4.6 (5,298) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Workday HCM 4.5 (1,758) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 19,525 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings Payroll Management 4.3 Employee Database 4.3 HR Management 4.3 Time & Attendance 4.4 Employee Management 4.2 70%Fit Missing features Feature ratings Payroll Management 4.4 Employee Database 4.2 HR Management NA Time & Attendance 4.1 Employee Management 4.3 User satisfaction User satisfaction 4.2 User reviews[457](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 3.9 Customer support 4.1 User satisfaction 3.9 User reviews[652](https://www.capterra.com/p/164417/iSolved/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.9 Customer support 3.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for ADP TotalSource helps businesses with 5 to 1,000+ employees streamline HR, payroll, benefits and compliance through a certified PEO model that combines technology with expert support. Best for Designed for businesses of all sizes in the construction, engineering, financial services, manufacturing, healthcare, retail, hospitality and other industries. ## User reviews Pros & cons DP Deborah P. Office Administrator > "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support from..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) EF Elizabeth F. Office Operations Manager > "The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make it..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) Harshul S. Sr tech specialist > "It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the everything..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) RZ Rowie Z. HR Manager > "he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they are..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7068360) AG Allen G. President > "Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7075129) DP Deborah P. Office Administrator > "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming for..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) CP Chau P. Pharmacist > "I also appreciate how they keep me informed about changes to laws and regulations, and their support with HR matters has been invaluable,..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) LL Lori L. Head of People, North America > "Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) DJ Daniel J. HR Generalist > "What we like most about ADP TotalSource is the ability to bring our benefits under one umbrella for easy employee access." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023693) CA Cindy A. President and CEO > "Pricing is another sore spot. Why can't I get an itemized list of what my payment is covering - how much is unemployment, how much am I..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758666) RF Ryan F. hr > "payroll and hrbp are great, lacking in the other areas such as taxes, unemployment reporting and taxes" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7025211) CP Chau P. Pharmacist > "For me, the main drawbacks are the payroll costs and the limited benefits options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) LF Laura F. Head of People > "Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010937) Harshul S. Sr tech specialist > "Support is a little slow during busy periods" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) LH Liz H. Office Manager > "The best part about ADP TotalSource, besides the payroll service, is the enrollment of employees into benefit programs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) AM Adam M. President > "Lack of transparency as well, onve you become a customer they will not provide you standard information about claims which are needed to..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6765672) DK Debra K. Vice President > "I am able to print reports, make changes and obtain information quickly and efficiently from their Human Resource Information System. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) SH Stephanie H. Treasurer > "We were sold that this would be outsourced HR and instead we have to do everything on our own. Plus they are slow to respond to emails and..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6766593) TK Tony K. President > "We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) AK Amanda K. Practice Manager > "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of ADP." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734) SN Serenity N. Sr. Director of Administration and HR > "It's great to have a combined package that allows us to have everything under one platform." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) FE Felipe E. CEO > "It's not easy to gather all the information including the costs of benefits, 401k retirement company contributions, wages, etc." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) JW Jasmine W. Operations Manager > "We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7067724) EK Eric K. CEO > "webiste difficult to navigate through different field. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941) SN Serenity N. Sr. Director of Administration and HR > "Also, I really value having an HRBP resource to talk through situations, gather insight and be a partner to us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) SG Shannon G. Practice Manager > "It is hard to update anything and I usually need to call to have it done on the backend." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6850925) RM Rachael M. Server > "Ability to access pay stubs online at any point in time was important and ease to locate specific pay stubs was relatively easy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6378549) SM Steven M. VP of Finance > "Accountability as in certain departments, like tax, not responding to emails and not resolving issues timely." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6552797) RR Rosa R. administration > "It has helped us save a lot of time on administrative tasks and allowed us to focus more on growing our business." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847874) CP Chau P. Pharmacist > "The plans tend to be pricey, and unfortunately, the premiums have increased year after year." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) RV Rosemary V. Owner > "The best part about having ADP handle your payroll you have the confidence that they know the latest tax laws, and they own the..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6334838) DR Diane R. VP of Finance > "the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074261) ES Erin S. Executive Office Manager > "A great tool that makes payroll pretty simple and managing staff a breeze." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882) PK Peter K. Chief Financial Officer > "Writing new reports was tricky. When one writes reports only once in a while, it is difficult to remember the process." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847731) FE Felipe E. CEO > "Being a small company, ADP TotalSource provides a professional HR platform that we can trust and rely on." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) TS Tristin S. HR Manager > "HRBP support is not consistent, myLearning@ADP is really hard to use, talent portion is not user friendly either." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114) EF Elizabeth F. Office Operations Manager > "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) CW Caitlin W. Manager > "I wish there was a way for us to see what the team sees, because as admins we cannot so we do not know what to tell new hires to expect." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6553501) JO Jeffrey O. Owner > "It is easy for employees to access all their information and be able to change their benefits and items without having to involve someone in..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523383) EB Eleanor B. Director People Operations > "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179) LL Lori L. Head of People, North America > "The team collaboration - I have gotten into an amazing grove with my support people. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) TH Tabatha H. Director of Human Resources > "We had to manage tax issues on our account, and we did not have a dedicated team." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) DA Dena A. Accounting Manager > "I like that ADP is a one-stop shop, as far as payroll and HR are concerned, and they take care of a LOT of the reporting for our company,..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) TK Tony K. President > "ADP is expensive, and the fees are not very transparent." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) AH Alysia H. Assistant Controller > "I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6520829) TC Tiffany C. Owner > "I don't like that employees can't change their tax info on our system." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6510445) AB April B. VP of Administration and Finance > "To have ADP as a background help, I don't have to worry about the nitty-gritty of HR and Payroll; I trust my team and what they do for us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856) JS Joe S. President > "too bureaucratic, sometimes hard to solve issues because pass from one division to another. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534558) JF Jonathan F. Corporate Food Service Director > "Has everything for timecards and payroll in one place. Since we have multiple locations, using an app with GPS works well for our staff." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___5014422) CD CRAIG D. Owner > "Sometimes I've waited 2 weeks for the Tax department to respond to a Case I opened." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6554632) SB Steven B. Director - Business Services > "Our Business Partner and, Payroll specialist do a wonderful job assisting us and making the whole process flow smoothly." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) RG Richard G. Director > "ADP represents 200,000 small businesses, 4.5 million employees? and there isn't good buying power regarding offering health insurance? ..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316657) DK Debra K. Vice President > "ADP TotalSource makes it easy to offer top quality HR services and benefits to our employees. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) DO Diane O. HR Manager > "customer service response time was an issue." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851090) KS Kalonishay S. Operators > "Very helpful, helps you navigate check stubs, W4, and you horus" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6455117) AW Amanda W. Managing Optometrist > "Sometimes hard to navigate where things are on the website" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6462248) BS Bridgette S. Chief Administrative Officer > "I like that ADP handles all of our employee benefits and makes us competitive in the marketplace. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) BH Bobby H. CEO > "Health insurance rates and options aren’t as competitive as I would like." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523068) DH Deborah H. Office Manager > "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) MS Miriam S. President, General Counsel > "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) DA Dena A. Accounting Manager > "The fact that everything I could possibly need for payroll, HR, and compliance is available to me through ADP makes up for the cost. But..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) DH Deborah H. Office Manager > "In the end our Co. has downsized and the fees were not manageable." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) SE Sharon E. HR Manager > "The ADP system is reliable and offers excellent reporting, flexibility, and accuracy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523414) TH Tabatha H. Director of Human Resources > "Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) ES Erin S. Executive Office Manager > "Our employees enjoy the app for timekeeping." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882) TH Tabatha H. Director of Human Resources > "Additionally, our implementation manager just stopped working or disappeared during implementation." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) AH Alan H. Global Support Manager > "ADP TotalSource is a robust all-in-one HR solution." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534606) MS Miriam S. President, General Counsel > "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) SB Steven B. Director - Business Services > "The on-line system is fairly straight forward, and there is always our team we can contact if we run into any challenges." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) VA Vish A. Administrator > "Nothing that comes to my mind immediately but getting people on the phone is some times a bit challenging" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6762407) JD Josie D. Human Resource Manager > "We plan on partnering with TotalSource for the foreseeable future." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023636) LH Liz H. Office Manager > "That is not the case. But that is due to our broken health insurance industry." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) DP Deborah P. Office Administrator > "A positive relationship in our small family law business." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) DW Deborah W. Manager > "Seems like new employees always have issue logging in and getting signed up in a time frame." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536137) MO Marina O. President > "The support is also resposive and professional." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7037441) MW Michele W. President > "Website can be difficult to navigate if you are new to it." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536258) EF Elizabeth F. Office Operations Manager > "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) LH Liz H. Office Manager > "Our main gripe is the health insurance options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) EM Eric M. Owner > "Computerized platform upgrade last tear was a big enhancement." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534662) TG Tyler G. General Manager > "When i began with Airmaster 5 years ago i received good feedback from our contact, whom left shortly after. Since then we've been bounced..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322522) [View Reviews](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) JP Jennifer P. Product Manager > "Overall, isolved has a broad range of features from hire-to-retire, and with some upgrades and individual customer customizations, this..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7077747) SS Shana S. Property Manager > "This can be problematic on days that the time has to be turned in, because it will hold everything up, thus causing late submissions." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7175901) LC Lisa C. HR Admin Asst > "It has streamlined our yearly insurance open enrollment. And has made it easy for with the People Cloud for out staff to access their own..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260) SB Sara B. Payroll and Benefits Admin > "There are delayed responses or sometimes inconsistencies in responses from customer service." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078270) JT Jillian T. Client Relations and Marketing Coordinator > "It has so many robust features that make it easy to track a variety of items for a multitude of clients." [See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7175432) TA Thomas A. Owner > "Now, this has been fine with most of my clients but anyone that uses TD Bank will be completely unable to finish this application as TD..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340) KR Kelly R. HCM Implementation lead > "What I like most about isolved is that since we are partners they listen to our wants and needs and try to implement them into future..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7154786) JO Joshua O. Associate Director of Operations > "Since our organization on has client-level access, I don't feel I can fairly speak to the full range of functions isolved provides." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859) KS Kirsten S. Implementation Specialist > "The reporting tab stands out the most, with numerous reports to choose from to support our clients and allow them to audit with ease." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854270) VR Verified Reviewer COO > "Too much restrictions, and charging for every little thing. " [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617) DS Diamond S. Safety > "quick punch and mobile use is nice when you are punching in remotely for work and not having to use time cards, also having paystubs and..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6788295) VR Verified Reviewer Director of Operations > "It was not very user friendly to request time off, find benefit info or timecard info." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078245) JD Jordanne D. Payroll Specialist > "The platform continues to evolve with new features and enhancements that help improve efficiency and the overall client experience." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7168893) AB Aaron B. CEO > "The user interface is very dated, and the reporting is kind of a nightmare - lots of reports available, but hard to find what you need..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644) Sagar L. HR Manager > "Overall, I do enjoy using iSolved for our payroll processing needs and because they offer good customer service." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078324) CH Cecily H. OWNER > "We sent termination notice on 11/20/24 and didn't receive termination paperwork until 12/24 when we were already closed for the holiday." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890) MM Melissa M. Scheduler > "iSolved is an amazing HR solution that has helped us with everything frompayroll processing to onboarding new employees." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854381) KS Kayla S. Payroll System Specialist > "They do have decent customer support but the issues are always caused by upgrades." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078482) SK Sarah K. Client Service Lead > "I really appreciate the continuous advancements isolved makes to keep up with the ever-changing demands of the industry." [See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7172729) JN Jhavi N. Payroll Specialist > "Customization options may be limited, and some users report occasional glitches or slow support response times." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368) TM Tanya M. HR Manager > "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and money with..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055) JO Joshua O. Associate Director of Operations > "Moreover, employees have reported high levels frustration in locating basic payroll information." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859) MZ Melanie Z. Payroll Benefits Supervisor > "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining processes,..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314) BW Brian W. Human Resources Manager > "As the sytem greows iSolved has failed to update many of the smaller functions in ther core HRIS and instead added functions behind a..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6405008) LC Lisa C. HR Admin Asst > "Isolved has made everything so much easier, freeing up some time to focus on other aspects of my job." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260) AF Ally F. Office Manager > "We were overcharged dramatically compared to what was discussed and agreed upon. When we asked for a breakdown — repeatedly, for months — we..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868) TM Tracey M. Client Success HCM Consultant > "It offers so much for large businesses but doesn't forget the one employee companies." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7111420) KF Kathryn F. Office Manager > "We routinely have to chase down answers or resolutions rather than the support team proactively working to resolve issues, even those that..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6841824) JN Jhavi N. Payroll Specialist > "Isolved offers a comprehensive, user-friendly platform that streamlines payroll, HR, and benefits management." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368) LS Luz S. HR Director > "Being on both ends I know if I did not have the prior implementation experience, I would not have known how to further improve the system..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403683) JD Jordanne D. Payroll Specialist > "I also appreciate the ongoing product enhancements and the support available when assistance is needed." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7168893) TA Thomas A. Owner > "They aren’t sympathetic to the plight clients have when trying to complete this arduous process and basically tell you “tough” when you..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340) KR Kelly R. HCM Implementation lead > "Love the library of articles and help documents as well as report writer." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7154786) NV Nereida V. HR Director > "Turnover metrics report requires develop and it does not work as it should, without you creating a special report" [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6809875) AR Anahi R. HR and Payroll Coordinator > "Managing payroll submissions is also easily handled, allowing for control over earnings, deductions, and taxes." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403688) CH Cecily H. OWNER > "Missing tax filings, missing tax payments, the list of errors goes on and on." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890) MQ Mary Q. HR and Finance Administrator > "I find it's very user friendly for both an admin and an employee and is a very comprehensive platform for all of my HRIS needs." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854483) KB Karissa B. Product Solutions Specialist > "There are so many small buttons that sometimes it's hard to identify when there is an issue where the problem is." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6465528) LC Lisa C. HR Admin Asst > "Isolved has simplified our difficult payroll process. " [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260) CH Cecily H. OWNER > "Issuing the wrong payroll and having to back money out of employee's bank accounts was the most frustrating." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890) VR Verified Reviewer COO > "Pretty good if you know what you are doing and experienced enough to navigate. Although expensive, we found it comprehensive and easy to..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617) AF Ally F. Office Manager > "Payrolls that only paid mileage, skipping the employees’ actual hours worked." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868) JN Jhavi N. Payroll Specialist > "Isolved is an all-in-one platform that simplifies HR, payroll, and benefits management." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368) EM Erica M. Administrative Assistant > "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak to about..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299) NM Nicole M. HR Benefits Specialist > "We really enjoy the different platforms they have to offer, like time and attendance, onboarding, attract and hire." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445) HZ Heather Z. Owner > "Each time I attempted to resolve they offered a different reason but a year later, the issue still has not been resolved." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011) AE Andrew E. Payroll Administrator > "Overall I am enjoying using iSolved and all the resources available to me now. Plus I feel like I am able to connect with other users if I..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212) JO Joshua O. Associate Director of Operations > "The dashboard design is not very intuitive." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859) HZ Heather Z. Owner > "The customer service for the payroll solutions is prompt and provides great customer service.." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011) JT Jamie T. HR > "This system is the worst I've ever used in my 20+ HR/payroll career." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854389) MB Matt B. Manager > "The ability to see exactly what employees see within the system is particularly helpful for HR personnel when assisting users." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6467252) Lynne W. Financial Assistant > "More than half of the payrolls have been incorrect, requiring manual checks, or destruction of the original checks and having iSolved..." [See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350) Cora T. Payroll Specialist > "It is extremely easy to navigate and if you do have trouble, the Learn & Grow platform makes it easy to learn!" [See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7122094) TS THOMAS S. president > "Tried to terminate and they told us we had to give 90 days notice which we did and delayed our new company." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797) VR Verified Reviewer Development Manager > "I appreciated the quick processing with using the issued payment card, too." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7017940) BB Brendan B. Sales > "The security code almost every time you log in is also just a small annoyance." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6591904) Ashlee B. Senior Customer Support Specialist > "My favorite features are the ability to review company information and news updates, the employee recognition tools, and the capability to..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6373447) MBS Mary Beth S. Front desk clerk > "Inability to view multiple pay stubs at once." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6850272) WF Will F. Director > "Isolved has been a great partner and quickly resolves support tickets." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7124151) EF Esmeralda F. Accounts Payable and Payroll Administrator > "Administrators cannot upload a profile photo." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6408001) EC Emily C. Vice President > "The product works, and has allowed us to do more than our previous interface." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855672) AG Amy G. admin > "We asked for a rate reduction and no one followed up and they refused to apply the credits they originally offered." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6387624) AE Andrew E. Payroll Administrator > "There is also a ton of resources made available to you to help you improve professionally." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212) LL Lindsey L. ADMINISTRATIVE ASSISTANT > "just the website itself would lag a lot of if a lot of users were trying to clock in at same time it seemed, if we had problems/issues took..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5086452) SK Sarah K. Client Service Lead > "Overall, my experience with isolved has been very positive, and I look forward to growing even more with the platform as it continues to..." [See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7172729) CH Cecily H. OWNER > "Admin and employee interface is outdated, difficult to use and frustrating." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890) HZ Heather Z. Owner > "The payroll process is streamlined and customer service is helpful." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011) TA Thomas A. Owner > "Finally, the customer service representatives are oddly robotic and almost seem to be an AI chatbot." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340) VR Verified Reviewer CEO > "I did hire two techs from the resumes they produced but had more and better luck on my own." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7061600) AR Anahi R. HR and Payroll Coordinator > "The only issue I've had with iSolved is the login link." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403688) BW Brian W. Human Resources Manager > "Isolved provides a comprehensive suite of functions in a user friendly and effective HRIS package." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6405008) SO Selva O. Payroll Coordinator > "They have too many updates, which cause a lot of errors and angry clients!" [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6420946) Dara G. Owner > "The customer service reps were mostly pleasant." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7083777) JN Jhavi N. Payroll Specialist > "However, it can be costly for small businesses and may require time to learn." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368) JG Jordana G. Owner > "Huge shoutout to \[sensitive content hidden\] l—I’m so impressed already and can’t wait to get started. If you’re in the recruiting space and..." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893) NM Nick M. President > "Every employee that I have worked with in any capacity fights with themselves to prove who is more incompetent." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6620673) JN Jhavi N. Payroll Specialist > "It's a reliable solution for enhancing efficiency, reducing errors, and improving overall workforce management" [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368) AF Ally F. Office Manager > "On the rare occasions he answered, he’d put us on hold indefinitely and then disconnect. And that was the norm." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868) Robert F. Manager > "I love using isolved for our dependent care accounts. " [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584) AF Ally F. Office Manager > "A complete lack of urgency, communication, or care in fixing anything — no matter how severe the issue." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868) [View Reviews](https://www.capterra.com/p/164417/iSolved/reviews/) ## User interface [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) 4.24 (457) [isolved](https://www.capterra.com/p/164417/iSolved/) 3.93 (652) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important ADP TotalSource Top features 40/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/113109/ADP-TotalSource/#features) isolved 37/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/164417/iSolved/#features) ### Recognition ADP TotalSource is recognized as a top-rated tool in 4 Capterra Shortlist reports isolved is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support ADP TotalSource Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos isolved Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ADP TotalSource - By ADP - Located in United States - Founded in 1942 isolved - By isolved - Located in United States - Founded in 1992 ## Popular Comparisons [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-113109/WebPay-vs-ADP-TotalSource) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (652)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 3.9 Features 4.8 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/164417-205015/iSolved-vs-Deel) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/113109-172127/ADP-TotalSource-vs-Rippling) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (652)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 3.9 Features 4.8 3.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/164417-172127/iSolved-vs-Rippling) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.2 Features 4.4 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-113109/BambooHR-vs-ADP-TotalSource) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (652)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.5 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/164417-185859/iSolved-vs-RUN) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/113109-153140/ADP-TotalSource-vs-Connecteam) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (652)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.3 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-164417/WebPay-vs-iSolved) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/113109-130949/ADP-TotalSource-vs-Paycom) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (652)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.3 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-164417/WorkforceNow-vs-iSolved) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/113109-155895/ADP-TotalSource-vs-WorkforceNow) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (652)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.2 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-164417/Paycor-Perform-vs-iSolved)