# Compare ADP TotalSource vs isolved 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ADP TotalSource and isolved based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/113109-164417/ADP-TotalSource-vs-iSolved --- # ADP TotalSource vs isolved Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ADP TotalSourceisolved2/4 selected [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (646)](https://www.capterra.com/p/164417/iSolved/reviews/) [## ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment DP HS Based on [457 reviews](#user-reviews) Positive 379 Neutral 48 Negative 30 [## isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (646)](https://www.capterra.com/p/164417/iSolved/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 3.9 Ease of Use 3.9 Customer Service 3.7 Reviews Sentiment Based on [646 reviews](#user-reviews) Positive 487 Neutral 68 Negative 91 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 18,893 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings Payroll Management 4.3 Employee Database 4.3 HR Management 4.3 Time & Attendance 4.4 Employee Management 4.2 70%Fit Missing features Feature ratings Payroll Management 4.4 Employee Database 4.2 HR Management NA Time & Attendance 4.1 Employee Management 4.3 User satisfaction User satisfaction 4.2 User reviews[457](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 3.9 Customer support 4.1 User satisfaction 3.9 User reviews[646](https://www.capterra.com/p/164417/iSolved/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.9 Customer support 3.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Small and mid-sized businesses looking to find and keep employees, offer competitive employee benefits, keep up with employment regulations and compliance, grow, and more. Best for Designed for businesses of all sizes in the construction, engineering, financial services, manufacturing, healthcare, retail, hospitality and other industries. ## User reviews Pros & cons DP Deborah P. Office Administrator > "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support from their..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) EF Elizabeth F. Office Operations Manager > "The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make it difficult to..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) Harshul S. Sr tech specialist > "It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the everything is set..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) RZ Rowie Z. HR Manager > "he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they are not..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7068360) AG Allen G. President > "Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7075129) DP Deborah P. Office Administrator > "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming for certain..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) RV Rosemary V. Owner > "The best part about having ADP handle your payroll you have the confidence that they know the latest tax laws, and they own the responsibility for..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6334838) LL Lori L. Head of People, North America > "Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) LH Liz H. Office Manager > "The best part about ADP TotalSource, besides the payroll service, is the enrollment of employees into benefit programs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) RG Richard G. Director > "ADP represents 200,000 small businesses, 4.5 million employees? and there isn't good buying power regarding offering health insurance? limited..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316657) DA Dena A. Accounting Manager > "I like that ADP is a one-stop shop, as far as payroll and HR are concerned, and they take care of a LOT of the reporting for our company, which is..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) DR Diane R. VP of Finance > "the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074261) CP Chau P. Pharmacist > "I also appreciate how they keep me informed about changes to laws and regulations, and their support with HR matters has been invaluable, especially..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) PK Peter K. Chief Financial Officer > "Writing new reports was tricky. When one writes reports only once in a while, it is difficult to remember the process." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847731) DJ Daniel J. HR Generalist > "What we like most about ADP TotalSource is the ability to bring our benefits under one umbrella for easy employee access." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023693) CA Cindy A. President and CEO > "Pricing is another sore spot. Why can't I get an itemized list of what my payment is covering - how much is unemployment, how much am I paying ADP..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758666) JW Jasmine W. Operations Manager > "We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7067724) CP Chau P. Pharmacist > "For me, the main drawbacks are the payroll costs and the limited benefits options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) DA Dena A. Accounting Manager > "The fact that everything I could possibly need for payroll, HR, and compliance is available to me through ADP makes up for the cost. But the fact..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) Harshul S. Sr tech specialist > "Support is a little slow during busy periods" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) RF Ryan F. hr > "payroll and hrbp are great, lacking in the other areas such as taxes, unemployment reporting and taxes" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7025211) AM Adam M. President > "Lack of transparency as well, onve you become a customer they will not provide you standard information about claims which are needed to leave the..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6765672) RR Rosa R. administration > "It has helped us save a lot of time on administrative tasks and allowed us to focus more on growing our business." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847874) TG Tyler G. General Manager > "When i began with Airmaster 5 years ago i received good feedback from our contact, whom left shortly after. Since then we've been bounced from..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322522) LF Laura F. Head of People > "Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010937) SH Stephanie H. Treasurer > "We were sold that this would be outsourced HR and instead we have to do everything on our own. Plus they are slow to respond to emails and often..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6766593) DK Debra K. Vice President > "I am able to print reports, make changes and obtain information quickly and efficiently from their Human Resource Information System. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) AK Amanda K. Practice Manager > "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of ADP." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734) EF Elizabeth F. Office Operations Manager > "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) FE Felipe E. CEO > "It's not easy to gather all the information including the costs of benefits, 401k retirement company contributions, wages, etc." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) TK Tony K. President > "We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) EK Eric K. CEO > "webiste difficult to navigate through different field. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941) SN Serenity N. Sr. Director of Administration and HR > "It's great to have a combined package that allows us to have everything under one platform." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) MS Miriam S. President, General Counsel > "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) SN Serenity N. Sr. Director of Administration and HR > "Also, I really value having an HRBP resource to talk through situations, gather insight and be a partner to us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) SG Shannon G. Practice Manager > "It is hard to update anything and I usually need to call to have it done on the backend." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6850925) FG Fabrizio G. GENERAL MANAGER > "It s pretty user friendly: when I process payroll it gives all details needed in terms of worksheet, timesheet, employee profile" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6328672) SM Steven M. VP of Finance > "Accountability as in certain departments, like tax, not responding to emails and not resolving issues timely." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6552797) RM Rachael M. Server > "Ability to access pay stubs online at any point in time was important and ease to locate specific pay stubs was relatively easy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6378549) CP Chau P. Pharmacist > "The plans tend to be pricey, and unfortunately, the premiums have increased year after year." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) BS Bridgette S. Chief Administrative Officer > "I like that ADP handles all of our employee benefits and makes us competitive in the marketplace. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) DH Deborah H. Office Manager > "In the end our Co. has downsized and the fees were not manageable." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) DH Deborah H. Office Manager > "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) TS Tristin S. HR Manager > "HRBP support is not consistent, myLearning@ADP is really hard to use, talent portion is not user friendly either." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114) SS Scott S. Director, People Operations > "Also, the PEO services really help me stay compliant in a multi-state environment as a HR department of one." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6347555) CW Caitlin W. Manager > "I wish there was a way for us to see what the team sees, because as admins we cannot so we do not know what to tell new hires to expect." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6553501) DM Denise M. HR Manager > "As an HR professional, there is always something that comes up that you never had to deal with before. Besides researching and asking other..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316673) MS Miriam S. President, General Counsel > "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) EF Elizabeth F. Office Operations Manager > "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) LH Liz H. Office Manager > "That is not the case. But that is due to our broken health insurance industry." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) ES Erin S. Executive Office Manager > "A great tool that makes payroll pretty simple and managing staff a breeze." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882) EB Eleanor B. Director People Operations > "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179) BS Bridgette S. Chief Administrative Officer > "The benefits offered and support for our employees is important to our company culture and ADP has always delivered." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) TH Tabatha H. Director of Human Resources > "We had to manage tax issues on our account, and we did not have a dedicated team." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) FE Felipe E. CEO > "Being a small company, ADP TotalSource provides a professional HR platform that we can trust and rely on." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) TK Tony K. President > "ADP is expensive, and the fees are not very transparent." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) JO Jeffrey O. Owner > "It is easy for employees to access all their information and be able to change their benefits and items without having to involve someone in our..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523383) BR Bryson R. CEO > "Customer service is really bad, takes weeks for a response and resolution to simple items." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322676) LL Lori L. Head of People, North America > "The team collaboration - I have gotten into an amazing grove with my support people. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) LH Liz H. Office Manager > "Our main gripe is the health insurance options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) JH Jeffrey H. Partner > "The product, being ablet to provid employees a good selection for benefits is great. Plus, \[sensitive content hidden\] our rep makes me feel like I..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316542) SS Scott S. Director, People Operations > "Lack of negotiating flexibility with health insurance renewals." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6347555) AH Alysia H. Assistant Controller > "I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting capabilities." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6520829) RB Richard B. Operations Manager > "Not responsive to questions that need answers such as PTO accrual." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322608) AB April B. VP of Administration and Finance > "To have ADP as a background help, I don't have to worry about the nitty-gritty of HR and Payroll; I trust my team and what they do for us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856) DC David C. Chief Operating Officer > "I don't believe we were guided as well as we could have been on the HR services and training that comes with the bundle." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6323128) JF Jonathan F. Corporate Food Service Director > "Has everything for timecards and payroll in one place. Since we have multiple locations, using an app with GPS works well for our staff." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___5014422) TC Tiffany C. Owner > "I don't like that employees can't change their tax info on our system." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6510445) BS Bridgette S. Chief Administrative Officer > "It goes above our needs and the employee support is also great for our employees." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) GV Greta V. Institutional Development Director > "So we are still paying high fees but not longer enjoying the savings of joining the ADP plans." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227) GV Greta V. Institutional Development Director > "The convenience of having all functions on one easy-to-use portal." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227) JS Joe S. President > "too bureaucratic, sometimes hard to solve issues because pass from one division to another. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534558) SB Steven B. Director - Business Services > "Our Business Partner and, Payroll specialist do a wonderful job assisting us and making the whole process flow smoothly." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) CD CRAIG D. Owner > "Sometimes I've waited 2 weeks for the Tax department to respond to a Case I opened." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6554632) BR Billy R. External Relations > "Overall we have had a great experience ADP Totalsource giving our employees a higher level of service and benefits that we previously did not have." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322645) DO Diane O. HR Manager > "customer service response time was an issue." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851090) LH Liz H. Office Manager > "We are very pleased with ADP TotalSource overall and really like our "team" of HR and Payroll Specialists." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) AW Amanda W. Managing Optometrist > "Sometimes hard to navigate where things are on the website" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6462248) DK Debra K. Vice President > "ADP TotalSource makes it easy to offer top quality HR services and benefits to our employees. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) BH Bobby H. CEO > "Health insurance rates and options aren’t as competitive as I would like." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523068) [View Reviews](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) JP Jennifer P. Product Manager > "Overall, isolved has a broad range of features from hire-to-retire, and with some upgrades and individual customer customizations, this..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7077747) SB Sara B. Payroll and Benefits Admin > "There are delayed responses or sometimes inconsistencies in responses from customer service." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078270) LC Lisa C. HR Admin Asst > "It has streamlined our yearly insurance open enrollment. And has made it easy for with the People Cloud for out staff to access their..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260) AF Ally F. Office Manager > "We were overcharged dramatically compared to what was discussed and agreed upon. When we asked for a breakdown — repeatedly, for months —..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868) Ashlee B. Senior Customer Support Specialist > "My favorite features are the ability to review company information and news updates, the employee recognition tools, and the capability to..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6373447) KF Kathryn F. Office Manager > "We routinely have to chase down answers or resolutions rather than the support team proactively working to resolve issues, even those that..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6841824) KS Kirsten S. Implementation Specialist > "The reporting tab stands out the most, with numerous reports to choose from to support our clients and allow them to audit with ease." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854270) NV Nereida V. HR Director > "Turnover metrics report requires develop and it does not work as it should, without you creating a special report" [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6809875) DS Diamond S. Safety > "quick punch and mobile use is nice when you are punching in remotely for work and not having to use time cards, also having paystubs and..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6788295) TA Thomas A. Owner > "Now, this has been fine with most of my clients but anyone that uses TD Bank will be completely unable to finish this application as TD..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340) Sagar L. HR Manager > "Overall, I do enjoy using iSolved for our payroll processing needs and because they offer good customer service." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078324) JO Joshua O. Associate Director of Operations > "Since our organization on has client-level access, I don't feel I can fairly speak to the full range of functions isolved provides." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859) MM Melissa M. Scheduler > "iSolved is an amazing HR solution that has helped us with everything frompayroll processing to onboarding new employees." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854381) VR Verified Reviewer COO > "Too much restrictions, and charging for every little thing. " [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617) TM Tanya M. HR Manager > "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and money with..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055) VR Verified Reviewer Director of Operations > "It was not very user friendly to request time off, find benefit info or timecard info." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078245) MZ Melanie Z. Payroll Benefits Supervisor > "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining processes,..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314) AF Ally F. Office Manager > "Payrolls that only paid mileage, skipping the employees’ actual hours worked." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868) LC Lisa C. HR Admin Asst > "Isolved has made everything so much easier, freeing up some time to focus on other aspects of my job." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260) AB Aaron B. CEO > "The user interface is very dated, and the reporting is kind of a nightmare - lots of reports available, but hard to find what you need..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644) TM Tracey M. Client Success HCM Consultant > "It offers so much for large businesses but doesn't forget the one employee companies." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7111420) EM Erica M. Administrative Assistant > "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak to..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299) JN Jhavi N. Payroll Specialist > "Isolved offers a comprehensive, user-friendly platform that streamlines payroll, HR, and benefits management." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368) CH Cecily H. OWNER > "We sent termination notice on 11/20/24 and didn't receive termination paperwork until 12/24 when we were already closed for the holiday." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890) AR Anahi R. HR and Payroll Coordinator > "Managing payroll submissions is also easily handled, allowing for control over earnings, deductions, and taxes." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403688) KS Kayla S. Payroll System Specialist > "They do have decent customer support but the issues are always caused by upgrades." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078482) VR Verified Reviewer CEO > "I did hire two techs from the resumes they produced but had more and better luck on my own." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7061600) JN Jhavi N. Payroll Specialist > "Customization options may be limited, and some users report occasional glitches or slow support response times." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368) MQ Mary Q. HR and Finance Administrator > "I find it's very user friendly for both an admin and an employee and is a very comprehensive platform for all of my HRIS needs." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854483) JO Joshua O. Associate Director of Operations > "Moreover, employees have reported high levels frustration in locating basic payroll information." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859) LC Lisa C. HR Admin Asst > "Isolved has simplified our difficult payroll process. " [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260) BW Brian W. Human Resources Manager > "As the sytem greows iSolved has failed to update many of the smaller functions in ther core HRIS and instead added functions behind a..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6405008) JG Jordana G. Owner > "Huge shoutout to \[sensitive content hidden\] l—I’m so impressed already and can’t wait to get started. If you’re in the recruiting space..." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893) MBS Mary Beth S. Front desk clerk > "Inability to view multiple pay stubs at once." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6850272) Robert F. Manager > "I love using isolved for our dependent care accounts. " [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584) LS Luz S. HR Director > "Being on both ends I know if I did not have the prior implementation experience, I would not have known how to further improve the system..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403683) VR Verified Reviewer COO > "Pretty good if you know what you are doing and experienced enough to navigate. Although expensive, we found it comprehensive and easy to..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617) TA Thomas A. Owner > "They aren’t sympathetic to the plight clients have when trying to complete this arduous process and basically tell you “tough” when you..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340) JN Jhavi N. Payroll Specialist > "Isolved is an all-in-one platform that simplifies HR, payroll, and benefits management." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368) CH Cecily H. OWNER > "Missing tax filings, missing tax payments, the list of errors goes on and on." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890) NM Nicole M. HR Benefits Specialist > "We really enjoy the different platforms they have to offer, like time and attendance, onboarding, attract and hire." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445) KB Karissa B. Product Solutions Specialist > "There are so many small buttons that sometimes it's hard to identify when there is an issue where the problem is." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6465528) AE Andrew E. Payroll Administrator > "Overall I am enjoying using iSolved and all the resources available to me now. Plus I feel like I am able to connect with other users if I..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212) CH Cecily H. OWNER > "Issuing the wrong payroll and having to back money out of employee's bank accounts was the most frustrating." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890) HZ Heather Z. Owner > "The customer service for the payroll solutions is prompt and provides great customer service.." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011) BR Beverly R. Corporate HR Manager > "Points tracking, salaried employees who never use a timecard have to go to a timecard to request time off, no way to put notes on the..." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___4800708) MB Matt B. Manager > "The ability to see exactly what employees see within the system is particularly helpful for HR personnel when assisting users." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6467252) AF Ally F. Office Manager > "On the rare occasions he answered, he’d put us on hold indefinitely and then disconnect. And that was the norm." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868) Cora T. Payroll Specialist > "It is extremely easy to navigate and if you do have trouble, the Learn & Grow platform makes it easy to learn!" [See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7122094) AF Ally F. Office Manager > "A complete lack of urgency, communication, or care in fixing anything — no matter how severe the issue." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868) JG Jordana G. Owner > "They walked me through everything clearly, didn’t overpromise, and it finally felt like I found a team that genuinely understands..." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893) PC Pam C. Payroll Benefits Administrator > "For example we have a "wellness" box that we check on our medical benefit to tell the system to give this employee the wellness discount..." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___4801542) VR Verified Reviewer Development Manager > "I appreciated the quick processing with using the issued payment card, too." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7017940) HZ Heather Z. Owner > "Each time I attempted to resolve they offered a different reason but a year later, the issue still has not been resolved." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011) Tiffany G. Tax Analyst > "I handle all taxes for our organization so the tax engine is the most important part for me." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6330487) JO Joshua O. Associate Director of Operations > "The dashboard design is not very intuitive." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859) WF Will F. Director > "Isolved has been a great partner and quickly resolves support tickets." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7124151) JT Jamie T. HR > "This system is the worst I've ever used in my 20+ HR/payroll career." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854389) EC Emily C. Vice President > "The product works, and has allowed us to do more than our previous interface." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855672) Lynne W. Financial Assistant > "More than half of the payrolls have been incorrect, requiring manual checks, or destruction of the original checks and having iSolved..." [See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350) AE Andrew E. Payroll Administrator > "There is also a ton of resources made available to you to help you improve professionally." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212) TS THOMAS S. president > "Tried to terminate and they told us we had to give 90 days notice which we did and delayed our new company." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797) MJ Marietta J. Implementation manager > "Overall, this is an excellent product that can be tailored to meet your organization's specific requirements." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6842726) BB Brendan B. Sales > "The security code almost every time you log in is also just a small annoyance." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6591904) HZ Heather Z. Owner > "The payroll process is streamlined and customer service is helpful." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011) JS Jason S. Chief > "Minor lagging and some delay in back logging." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6353198) BW Brian W. Human Resources Manager > "Isolved provides a comprehensive suite of functions in a user friendly and effective HRIS package." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6405008) EF Esmeralda F. Accounts Payable and Payroll Administrator > "Administrators cannot upload a profile photo." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6408001) Dara G. Owner > "The customer service reps were mostly pleasant." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7083777) EK Emmanuel K. Sr. Business Administrator > "It's not as user friendly as it can be." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7051122) JN Jhavi N. Payroll Specialist > "It's a reliable solution for enhancing efficiency, reducing errors, and improving overall workforce management" [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368) AG Amy G. admin > "We asked for a rate reduction and no one followed up and they refused to apply the credits they originally offered." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6387624) EP Emily P. Assistant Controller > "It was perfect for our company and our time keeping needs on our construction sites." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6659437) LL Lindsey L. ADMINISTRATIVE ASSISTANT > "just the website itself would lag a lot of if a lot of users were trying to clock in at same time it seemed, if we had problems/issues..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5086452) MC Mike C. Director of Human Resources > "The platform is useful, the training for new platforms has been effective." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855910) CH Cecily H. OWNER > "Admin and employee interface is outdated, difficult to use and frustrating." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890) NM Nicole M. HR Benefits Specialist > "I love that their customer service teams are very quick to help when we run into any issues." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445) TA Thomas A. Owner > "Finally, the customer service representatives are oddly robotic and almost seem to be an AI chatbot." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340) AB Aaron B. CEO > "It is an affordable solution that has many features and customizable options. " [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644) AR Anahi R. HR and Payroll Coordinator > "The only issue I've had with iSolved is the login link." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403688) [View Reviews](https://www.capterra.com/p/164417/iSolved/reviews/) ## User interface [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) 4.24 (457) [isolved](https://www.capterra.com/p/164417/iSolved/) 3.93 (646) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important ADP TotalSource Top features 38/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/113109/ADP-TotalSource/#features) isolved 37/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/164417/iSolved/#features) ### Recognition ADP TotalSource is recognized as a top-rated tool in 4 Capterra Shortlist reports isolved is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support ADP TotalSource Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos isolved Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ADP TotalSource - By ADP - Located in United States - Founded in 1942 isolved - By isolved - Located in United States - Founded in 1992 ## Popular Comparisons [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-113109/WebPay-vs-ADP-TotalSource) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 3.9 Features 4.8 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/164417-205015/iSolved-vs-Deel) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,767)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/113109-172127/ADP-TotalSource-vs-Rippling) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,767)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 3.9 Features 4.8 3.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/164417-172127/iSolved-vs-Rippling) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,404)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.2 Features 4.4 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-113109/BambooHR-vs-ADP-TotalSource) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.3 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-164417/WebPay-vs-iSolved) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,189)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/113109-153140/ADP-TotalSource-vs-Connecteam) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.3 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-164417/WorkforceNow-vs-iSolved) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/113109-155895/ADP-TotalSource-vs-WorkforceNow) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,406)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.5 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/164417-185859/iSolved-vs-RUN) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/113109-130949/ADP-TotalSource-vs-Paycom) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.2 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-164417/Paycor-Perform-vs-iSolved)