# Compare ADP TotalSource vs Rippling 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Rippling and ADP TotalSource based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/113109-172127/ADP-TotalSource-vs-Rippling --- # Rippling vs ADP TotalSource Features and Cost Comparison Last updated May 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: RipplingADP TotalSource2/4 selected [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.9 (4,767)](https://www.capterra.com/p/172127/Rippling/reviews/) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) [## Rippling](https://www.capterra.com/p/172127/Rippling/)[4.9 (4,767)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price $8.00/month Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.9 Customer Service 4.7 Reviews Sentiment Based on [4,768 reviews](#user-reviews) Positive 4,674 Neutral 43 Negative 51 [## ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment DP HS AG Based on [457 reviews](#user-reviews) Positive 379 Neutral 48 Negative 30 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 18,893 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 89%Fit High performer Feature ratings Payroll Management 4.8 Employee Database 4.8 HR Management 4.8 Time & Attendance 4.8 Employee Management 4.8 79%Fit Feature ratings Payroll Management 4.3 Employee Database 4.3 HR Management 4.3 Time & Attendance 4.4 Employee Management 4.2 User satisfaction User satisfaction 4.9 User reviews[4,767](https://www.capterra.com/p/172127/Rippling/reviews/) Ease of use 4.9 Functionality 4.8 Value for money 4.8 Customer support 4.7 User satisfaction 4.2 User reviews[457](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 3.9 Customer support 4.1 Price starts from Price starts from $8Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Rippling is used by HR professionals, IT departments, finance teams, global employers, construction companies, healthcare organizations, and technology firms. Best for Small and mid-sized businesses looking to find and keep employees, offer competitive employee benefits, keep up with employment regulations and compliance, grow, and more. ## User reviews Pros & cons SV Stefan V. Psychotherapist > "The payroll interface is my favorite part because it's clear, updates in a timely manner, can download paystubs, and can look up all the information related to my paty." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7126708) RN Ronald N. IT Support > "This made it harder to create detailed, customized views of our device inventory and track certain metrics the way I needed to." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7060201) Jagadeesh T. Software Engineer > "Employee Management: The self-service portal gives me complete visibility into my leave history, pending requests, and available balance across different leave categories (casual, sick, earned)." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7057799) CW Connor W. account exec > "the main gripe is having multiple rippling accounts under personal emails in past with past companies - signing up was a difficult process for each with old accounts associated with the email still" [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7134711) MR Melisa R. Field Coordinator > "Managing interviews, onboarding-related tasks, and employee information is straightforward, and the payroll and payment processing features make it easy to review invoices, track hourly earnings, and understand..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7065069) PF Pedro F. Senior Manager, Subscriptions > "The mobile app keeps expiring my authentication leading me to only be able to do any meaningful action on the desktop version of the platform." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070753) AW Amber W. VP of People Operations > "It's a very robust and connected all in one system with all the capabilities needed to successfully manage scheduling, time & attendance, payroll, benefits, recruitment, and performance--all for a really competitive..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7091500) LD Lauren D. Sr. People Support Specialist > "The main issue we've encountered is in the Benefits module, and that we're not able to fully configure our medical insurance company contributions in the way that we want to." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7076176) JMK Jubayer Mahmud K. Document Specialist > "This integration creates a single source of truth for employee data, enabling seamless onboarding and offboarding by automatically provisioning or de-provisioning things like payroll, benefits, apps, and computer..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7045313) Ronel D. People Experience Director > "However, ongoing stability issues, slow resolution times for complex problems, and limited visibility into product changes make day-to-day operations more difficult than they should be." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7083225) LD Lawrence D. Manager > "The software have helped my HR, IT, and Finance team get more value for all money in the business and this have the employee payroll over the past months it has also help me to customize most of my in-house work..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7102494) HW Harrison W. Embedded Engineer > "PTO calendar exports as a large list of events rather than a shared calendar I can turn on/off, so it pollutes my personal calendar and does not update when people make new PTO requests." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___6813012) IS Isabella S. CSM > "This automation is invaluable, especially for simplifying complex tasks like onboarding, where provisioning apps and running payroll is handled seamlessly from a single point of entry" [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7059340) RS Rachel S. Care Partner > "Slow or limited customer support When issues arise, especially related to payroll or benefits, getting timely and detailed assistance from support can be challenging, and resolutions sometimes take longer than..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7058737) HA Hena A. Team lead > "The platform is robust, reliable, and has significantly streamlined our HR, payroll, and onboarding processes. While there is a learning curve, the automation and centralized system more than make up for it, helping..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7077384) EP Eduardo P. Customer Care Cordinator > "The platform doesn’t allow much flexibility to personalize certain features, and in many cases, it depends on a manager to make changes or updates, which can slow things down." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7128062) Matt B. Senior Product Manager > "The ease of personal setup, specifically obtaining the digital per diem card and linking my bank account for reimbursements, also stands out as a convenient feature that enhances my experience with the platform." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7055368) VR Verified Reviewer AR Executive > "Also, certain customizations and reports are not very intuitive, and customer support responses can sometimes take longer than expected when dealing with more specific or technical issues" [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7062945) CO Carmina O. Member Support > "The automation saves time by reducing manual work, and the clean interface makes complex processes—like onboarding, payroll, and benefits—simple for both administrators and employees." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7139708) JH James H. Deployment Strategist > "Firstly, with my paycheck, my employer's health fund contributions are repeated, making me confused as to whether or not my net amount reflects the amount they've contributed." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070466) RM Ramona M. Teacher > "It is a powerful and convenient platform that streamlines HR, payroll, and employee management, saving time and reducing errors once you get familiar with the system." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7076655) RN Ronald N. IT Support > "As an admin, I often needed to tailor reports to show specific fields or filter data more precisely, but the platform didn’t offer enough flexibility." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7060201) MR Melisa R. Field Coordinator > "The interface is intuitive, which reduces administrative time and makes day-to-day tasks feel streamlined rather than overwhelming. When issues or questions arise, customer support is responsive, and any minor bugs..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7065069) MK Melory K. Architect > "However, I find the navigation a bit confusing when trying to access specific features, like requesting a day off. If the search or discovery of these internal tools were improved, the experience would be much better." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7090916) JPC Joanna Pauline C. Messaging and Administrative Support > "Tasks like onboarding new hires, managing benefits, and running payroll feel much more streamlined, and the automation features save a lot of time compared to handling everything manually or across multiple platforms." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7143425) Tarang G. Data Analyst > "In some cases there are minor bugs or slowness in loading particularly with huge data. Besides certain advanced options are costly which might not be favorable to small enterprises that have a low budget." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7115537) GK George K. Mental Health Case Manager > "For me, the biggest benefit is convenience: it simplifies routine admin work and makes the overall employee experience feel more organized, efficient, and much less frustrating. As a Mental Health Case Manager, that..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129964) HS Harshul S. Sr Tech Engineer > "Some part feel bit confusing when you setting up more advanced workflow and you need extra time - learn where everything is. few reports take longer to load, sometimes system feels slow during peak hours." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7093654) SA Suganya A. Application Developer II > "It’s a powerful, all-in-one platform that significantly streamlined HR, payroll, and IT processes, especially around onboarding, offboarding, and automation." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7091098) BANOTH G. SDE-I > "I use the keyboard, and when the Cloudflare step appears, I have to use the mouse, which causes some inconvenience and latency." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7056632) JMK Jubayer Mahmud K. Document Specialist > "Ultimately, this combination of a comprehensive, integrated system and robust automation saves administrative time and ensures compliance and accuracy in managing the entire workforce lifecycle." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7045313) GK George K. Mental Health Case Manager > "One minor downside is that some features can take a little time to find at first, especially things like PTO details or less frequently used settings." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129964) AG Adrianne G. Team Leader > "The platform has a clean, intuitive layout that simplifies managing tasks and information, and it really helps keep everything centralized and easy to track, saving time and improving overall efficiency." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7076345) MS Muadzam S. Area Manager > "Sometimes there are bugs around payroll syncing, and customizing the workflows for a large team gets tricky." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7050342) AP Angie P. VP, Revenue > "I like that everything is in one place - admin for payroll, talent and survey cycles, performance reviews, offer letters, onboarding, etc." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070589) LR Luis R. Senior Software Engineer > "It's a bit hard to find some of the options i'm looking for when trying to find a document, menu is no very intuitive so finding the right option is a bit hard." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7091019) RL Rodrigo L. Software Engineer > "Unified HR and payroll platform, strong onboarding and offboarding automation, intuitive interface, fast implementation, and reliable payroll processing." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7074470) SH Samuel H. Software Engineer > "I occasionally run into bugs that require contacting support, but they're usually more complex bugs like deferring reports to another manager when on leave." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7097960) CO Carmina O. Member Support > "The interface is intuitive, workflows are streamlined, and automation reduces manual work, making processes like onboarding, payroll, and benefits administration much easier." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7139708) AH Andres H. Senior Full-Stack Engineer > "This caused me to lose the configuration for my dollar account in Panama, and I had to contact support to fix it, because the only available country was Colombia." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7088357) NN Nischal N. Software Engineer > "It’s a powerful, all-in-one platform that significantly streamlines HR and IT operations. While there is a learning curve and some areas for improvement, the efficiency gains and automation it provides make it a..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129465) GB Girikrishna B. Lead > "For example, certain workflows or reports have fixed fields, so adjusting them to very specific business needs can be difficult." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7048190) Vijaya S. Team lead > "The Customer Support is wonderful and they always ensure the customization is made as per user requirement and fix the Bugs and Issues from their end in minimal turn around time ensuring Value for Money." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070485) CS Caroline S. Operations Lead > "I have found that it often times lags when new passwords have been updated and that it can glitch out when going between my admin and user account." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7058687) Pankaj M. Co-founder CTO > "as a fellow Y Combinator company they take care of their fellow alumni with their Founder Mode deal which gives you 1 year of all Rippling features for free to evaluate, along with excellent customer support directly..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7111913) VR Verified Reviewer Business Development Representative > "The thing I like least about Rippling is that even though their notifications are really good, I don't like how when you complete a task, you still receive a notification that it needs to be completed." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070660) DS Daniel S. Loaner Specialist > "From basic functions like timekeeping, to more layered applications such as payroll and income distribution elections, the rippling dashboard has so far proven to be efficient, clean, and easy to navigate." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7074351) OU Onyeka U. Analyst - Dispute Resolution > "I'm not giving it 5 stars because sometimes some features hang/ down and when you click the hyperlink it opens a blank page instead of the info requested." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7078589) JC John C. VoIP Engineer > "The system is incredibly intuitive, the automations save a huge amount of time, and having one source of truth for employee data makes processes like onboarding, offboarding, and compliance far smoother." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7055091) Jesus Maria P. Data analysis and Quality Assurance Contractor > "The only significant drawback is the aggressive 2FA (Two-Factor Authentication) and session timeout policy." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7137348) JH James H. Deployment Strategist > "The platform is intuitive, convenient, and easy to navigate, and it centralizes payroll, benefits, and tax information in a way that saves time. Despite a few areas that could benefit from clearer visibility or..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7070466) VR Verified Reviewer Supply Chain Analyst > "The platform works well, but it really lacks connectors to other apps and digital wallets, which limits its convenience" [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7052083) SP Saket P. AI engineer > "Instead of companies juggling different tools for payroll, device management, and employee data, Rippling centralizes everything, which makes operations faster and less error-prone." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7128276) VR Verified Reviewer Controller > "The Spend module’s integration with Intacct has a few issues: credit card transactions sync, but the bill number and description often don’t." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___6869459) TN Tita N. Solutions Architect > "Rippling has reduced our administrative HR and payroll workload by an estimated 30–40%, allowing the team to focus more on strategic initiatives rather than manual data entry." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7056364) MS Mallory S. Clinical Operations Manager > "Sometimes I can get lost navigating through different features and have to switch back and forth between my own employee account and the administrator account." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7073565) RM Rachel M. Operations Specialist II > "It's a great way to not only have reps clock in but also for management to do reviews, it shows hierarxchy and you are able to see the roles of everyone in the company and many many more great features." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7072813) Bitan B. Applied AI Developer > "Because Rippling handles so much—HR, IT, Finance, and Payroll—the back-end interface can feel cluttered and overwhelming." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129236) OA Orrin A. Developer > "Everything feels organized and intuitive, which makes routine tasks like viewing paystubs, updating personal information, and managing benefits quick and simple." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7057920) AY Aria Y. Technical Support Specialist > "The 'keep me signed in' feature is also inconsistent, frequently requiring me to re-login despite checking the box." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7059395) JPC Joanna Pauline C. Messaging and Administrative Support > "Rippling lets you set up workflows so repetitive tasks (like onboarding/offboarding or policy updates) happen automatically, which saves a lot of time and reduces human error." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7143425) AO Andrew O. Accounting Manager > "Some of our integrations don't seem to work well with Rippling specifically for benefits, and the overall user friendliness and interface is not the best." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7079858) JT Jarvis T. Support Coach > "It takes the headache out of tracking hours, calculating taxes, and getting paid on time, which gives me peace of mind and lets me focus on doing great work." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7098972) VO Victoria O. Administrative Coordinator > "I needed to have several new employees located in Malaysia and Brazil and had to procure their laptops and other equipment on my own because Rippling does not deliver to either country." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___6832596) DK Devin K. Customer Success Manager > "The interface is intuitive, automation saves time on repetitive tasks, and having everything centralized has made HR operations much more efficient for our team." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7082413) SW Shiloh W. Senior Human Resources Business Partner > "The issue is on my side since I have never completed customizing all features in Rippling and they keep incorporating more daily." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7078841) TC Tim C. Mid-Market Account Executive > "Since our company has started using Rippling, it's made all those small tasks so much quicker and easier to complete. Whether conducting one to ones with my manager, or booking time off, Rippling ensures you don't..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7119156) AB Amy B. Clinical Manager > "The password system seems to be confusing as it requires an email, password and authentication code which is difficult to reset." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7091336) JS Jami S. Senior Manager > "It's easy to access benefits, SSO logins, payroll/tax information, and to design custom learning/training programs within. When Rippling does have bugs, which is rare, the customer support team responds quickly." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7109847) Jesus Maria P. Data analysis and Quality Assurance Contractor > "Having to reauthenticate multiple times during a single workday feels redundant and interrupts the workflow." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7137348) Bitan B. Applied AI Developer > "The platform is incredibly intuitive for our employees to use, and having a single source of truth for everything from address changes to benefits enroll-ment has drastically reduced administrative overhead for our..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7129236) LB Lorin B. Director of Finance and HR > "Lacks some very specific customization within payroll and the time off policies. " [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7064093) KM Kathryn M. Specialist Client Success Referrals > "The platform is incredibly intuitive, making everyday tasks like accessing pay stubs, managing benefits, and completing onboarding steps effortless." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7056523) AS Amanda S. XRAY > "I dislike the GPS in a way, because if my phone is not cooperating, then I cant clock out at night. but I do understand why gps is needed." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7139091) LD Lihle D. WOPs Chat Specialist > "Having to reach out to the support team if there are any issues as well, I get timely responses from them, which is efficient, and as mentioned with the number of apps, I am able to effectively manage my time." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7058606) JS Jeremy S. Vice President, Engineering > "Despite the one-stop shop aspect of it all, some processes ended up being more problematic than others, for instance, sometimes PTO requests that have been approved do not register as such - and sometimes duplicate..." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7036764) Robert B. Vice President > "Payroll runs are fast and reliable, onboarding new employees is simple, and employees can manage their own personal and direct deposit information without HR involvement." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7093032) ML Megan L. UX Writer > "I suppose the most frustrating feature has been the number of notifications I receive when I am intentionally waiting to complete a task." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7048279) Jennifer R. Teacher > "As an employee, using rippling has been very beneficial and has everything we need as far as tax documents, pay information, PTO schedule, even can take you to nectar." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___7140341) GC Garrett C. Benefit advisor > "The only thing I dislike about Rippling are the fact that I can’t see my paycheck before I get it even when the pay period is over and despite the simplicity, some of the tabs are a little confusing." [See full review](https://www.capterra.com/p/172127/Rippling/#Capterra___6864956) [View Reviews](https://www.capterra.com/p/172127/Rippling/reviews/) DP Deborah P. Office Administrator > "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support from their..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) EF Elizabeth F. Office Operations Manager > "The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make it difficult to..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) HS Harshul S. Sr Tech Engineer > "It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the everything is set..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) RZ Rowie Z. HR Manager > "he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they are not..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7068360) AG Allen G. President > "Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7075129) DP Deborah P. Office Administrator > "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming for certain..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) RV Rosemary V. Owner > "The best part about having ADP handle your payroll you have the confidence that they know the latest tax laws, and they own the responsibility for..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6334838) LL Lori L. Head of People, North America > "Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) LH Liz H. Office Manager > "The best part about ADP TotalSource, besides the payroll service, is the enrollment of employees into benefit programs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) RG Richard G. Director > "ADP represents 200,000 small businesses, 4.5 million employees? and there isn't good buying power regarding offering health insurance? limited..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316657) DA Dena A. Accounting Manager > "I like that ADP is a one-stop shop, as far as payroll and HR are concerned, and they take care of a LOT of the reporting for our company, which is..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) DR Diane R. VP of Finance > "the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074261) CP Chau P. Pharmacist > "I also appreciate how they keep me informed about changes to laws and regulations, and their support with HR matters has been invaluable, especially..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) PK Peter K. Chief Financial Officer > "Writing new reports was tricky. When one writes reports only once in a while, it is difficult to remember the process." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847731) DJ Daniel J. HR Generalist > "What we like most about ADP TotalSource is the ability to bring our benefits under one umbrella for easy employee access." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023693) CA Cindy A. President and CEO > "Pricing is another sore spot. Why can't I get an itemized list of what my payment is covering - how much is unemployment, how much am I paying ADP..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758666) JW Jasmine W. Operations Manager > "We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7067724) CP Chau P. Pharmacist > "For me, the main drawbacks are the payroll costs and the limited benefits options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) DA Dena A. Accounting Manager > "The fact that everything I could possibly need for payroll, HR, and compliance is available to me through ADP makes up for the cost. But the fact..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) HS Harshul S. Sr Tech Engineer > "Support is a little slow during busy periods" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) RF Ryan F. hr > "payroll and hrbp are great, lacking in the other areas such as taxes, unemployment reporting and taxes" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7025211) AM Adam M. President > "Lack of transparency as well, onve you become a customer they will not provide you standard information about claims which are needed to leave the..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6765672) RR Rosa R. administration > "It has helped us save a lot of time on administrative tasks and allowed us to focus more on growing our business." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847874) TG Tyler G. General Manager > "When i began with Airmaster 5 years ago i received good feedback from our contact, whom left shortly after. Since then we've been bounced from..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322522) LF Laura F. Head of People > "Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010937) SH Stephanie H. Treasurer > "We were sold that this would be outsourced HR and instead we have to do everything on our own. Plus they are slow to respond to emails and often..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6766593) DK Debra K. Vice President > "I am able to print reports, make changes and obtain information quickly and efficiently from their Human Resource Information System. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) AK Amanda K. Practice Manager > "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of ADP." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734) EF Elizabeth F. Office Operations Manager > "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) FE Felipe E. CEO > "It's not easy to gather all the information including the costs of benefits, 401k retirement company contributions, wages, etc." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) TK Tony K. President > "We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) EK Eric K. CEO > "webiste difficult to navigate through different field. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941) SN Serenity N. Sr. Director of Administration and HR > "It's great to have a combined package that allows us to have everything under one platform." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) MS Miriam S. President, General Counsel > "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) SN Serenity N. Sr. Director of Administration and HR > "Also, I really value having an HRBP resource to talk through situations, gather insight and be a partner to us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) SG Shannon G. Practice Manager > "It is hard to update anything and I usually need to call to have it done on the backend." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6850925) FG Fabrizio G. GENERAL MANAGER > "It s pretty user friendly: when I process payroll it gives all details needed in terms of worksheet, timesheet, employee profile" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6328672) SM Steven M. VP of Finance > "Accountability as in certain departments, like tax, not responding to emails and not resolving issues timely." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6552797) RM Rachael M. Server > "Ability to access pay stubs online at any point in time was important and ease to locate specific pay stubs was relatively easy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6378549) CP Chau P. Pharmacist > "The plans tend to be pricey, and unfortunately, the premiums have increased year after year." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) BS Bridgette S. Chief Administrative Officer > "I like that ADP handles all of our employee benefits and makes us competitive in the marketplace. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) DH Deborah H. Office Manager > "In the end our Co. has downsized and the fees were not manageable." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) DH Deborah H. Office Manager > "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) TS Tristin S. HR Manager > "HRBP support is not consistent, myLearning@ADP is really hard to use, talent portion is not user friendly either." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114) SS Scott S. Director, People Operations > "Also, the PEO services really help me stay compliant in a multi-state environment as a HR department of one." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6347555) CW Caitlin W. Manager > "I wish there was a way for us to see what the team sees, because as admins we cannot so we do not know what to tell new hires to expect." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6553501) DM Denise M. HR Manager > "As an HR professional, there is always something that comes up that you never had to deal with before. Besides researching and asking other..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316673) MS Miriam S. President, General Counsel > "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) EF Elizabeth F. Office Operations Manager > "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) LH Liz H. Office Manager > "That is not the case. But that is due to our broken health insurance industry." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) ES Erin S. Executive Office Manager > "A great tool that makes payroll pretty simple and managing staff a breeze." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882) EB Eleanor B. Director People Operations > "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179) BS Bridgette S. Chief Administrative Officer > "The benefits offered and support for our employees is important to our company culture and ADP has always delivered." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) TH Tabatha H. Director of Human Resources > "We had to manage tax issues on our account, and we did not have a dedicated team." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) FE Felipe E. CEO > "Being a small company, ADP TotalSource provides a professional HR platform that we can trust and rely on." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) TK Tony K. President > "ADP is expensive, and the fees are not very transparent." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) JO Jeffrey O. Owner > "It is easy for employees to access all their information and be able to change their benefits and items without having to involve someone in our..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523383) BR Bryson R. CEO > "Customer service is really bad, takes weeks for a response and resolution to simple items." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322676) LL Lori L. Head of People, North America > "The team collaboration - I have gotten into an amazing grove with my support people. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) LH Liz H. Office Manager > "Our main gripe is the health insurance options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) JH Jeffrey H. Partner > "The product, being ablet to provid employees a good selection for benefits is great. Plus, \[sensitive content hidden\] our rep makes me feel like I..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316542) SS Scott S. Director, People Operations > "Lack of negotiating flexibility with health insurance renewals." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6347555) AH Alysia H. Assistant Controller > "I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting capabilities." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6520829) RB Richard B. Operations Manager > "Not responsive to questions that need answers such as PTO accrual." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322608) AB April B. VP of Administration and Finance > "To have ADP as a background help, I don't have to worry about the nitty-gritty of HR and Payroll; I trust my team and what they do for us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856) DC David C. Chief Operating Officer > "I don't believe we were guided as well as we could have been on the HR services and training that comes with the bundle." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6323128) JF Jonathan F. Corporate Food Service Director > "Has everything for timecards and payroll in one place. Since we have multiple locations, using an app with GPS works well for our staff." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___5014422) TC Tiffany C. Owner > "I don't like that employees can't change their tax info on our system." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6510445) BS Bridgette S. Chief Administrative Officer > "It goes above our needs and the employee support is also great for our employees." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) GV Greta V. Institutional Development Director > "So we are still paying high fees but not longer enjoying the savings of joining the ADP plans." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227) GV Greta V. Institutional Development Director > "The convenience of having all functions on one easy-to-use portal." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227) JS Joe S. President > "too bureaucratic, sometimes hard to solve issues because pass from one division to another. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534558) SB Steven B. Director - Business Services > "Our Business Partner and, Payroll specialist do a wonderful job assisting us and making the whole process flow smoothly." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) CD CRAIG D. Owner > "Sometimes I've waited 2 weeks for the Tax department to respond to a Case I opened." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6554632) BR Billy R. External Relations > "Overall we have had a great experience ADP Totalsource giving our employees a higher level of service and benefits that we previously did not have." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322645) DO Diane O. HR Manager > "customer service response time was an issue." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851090) LH Liz H. Office Manager > "We are very pleased with ADP TotalSource overall and really like our "team" of HR and Payroll Specialists." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) AW Amanda W. Managing Optometrist > "Sometimes hard to navigate where things are on the website" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6462248) DK Debra K. Vice President > "ADP TotalSource makes it easy to offer top quality HR services and benefits to our employees. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) BH Bobby H. CEO > "Health insurance rates and options aren’t as competitive as I would like." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523068) [View Reviews](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) ## User interface 4.86 (4,767) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) 4.24 (457) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important Rippling 37/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/172127/Rippling/#features) ADP TotalSource Top features 38/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/113109/ADP-TotalSource/#features) ### Recognition Rippling is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value Human ResourcesSoftware (2023)  ADP TotalSource is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Rippling Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ADP TotalSource Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Rippling - By Rippling - Located in United States - Founded in 2012 ADP TotalSource - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,767)](https://www.capterra.com/p/172127/Rippling/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) $8/month Price $5/month 4.8 Features 4.8 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/172127-205015/Rippling-vs-Deel) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-113109/WebPay-vs-ADP-TotalSource) [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,767)](https://www.capterra.com/p/172127/Rippling/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) $8/month Price Contact vendor for pricing 4.8 Features 4.3 4.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-172127/WebPay-vs-Rippling) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,404)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.2 Features 4.4 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-113109/BambooHR-vs-ADP-TotalSource) [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,767)](https://www.capterra.com/p/172127/Rippling/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $8/month Price Contact vendor for pricing 4.8 Features 4.3 4.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-172127/WorkforceNow-vs-Rippling) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,189)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/113109-153140/ADP-TotalSource-vs-Connecteam) [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,767)](https://www.capterra.com/p/172127/Rippling/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,406)](https://www.capterra.com/p/185859/RUN/reviews/) $8/month Price Contact vendor for pricing 4.8 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/172127-185859/Rippling-vs-RUN) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/113109-155895/ADP-TotalSource-vs-WorkforceNow) [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 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