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ADP TotalSource vs BASIC Guru: Which is a better fit?

Updated on February 17th, 2025
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Summary
Key features rated by users
Features selected based on 10,238 reviews from Human Resources users.
% Fit
Missing features
Not enough reviews
Feature ratings
Payroll Management
4.2
API
--
Employee Database
4.3
HR Management
4.2
Customizable Branding
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Payroll Management
NA
API
NA
Employee Database
--
HR Management
NA
Customizable Branding
NA
User satisfaction
4.2
User reviews389
Ease of use
4.1
Functionality
4.2
Value for money
3.8
Customer support
4.1
4.3
User reviews10
Ease of use
3.9
Functionality
3.8
Value for money
3.5
Customer support
4.3
Price starts from
--
Not provided by vendor
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Small and mid-sized businesses looking to find and keep employees, offer cost-effective employee benefits, keep up with employment regulations, grow, and more.

Small to mid-sized group life and health agents

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
Brandon m
President
1.0

Brandon M.: Hi, my name's Brandon. I am president at Visual Language Professionals. Rating for ADP TotalSource would be a one out of five. Prior to ADP TotalSource, we initially started off on QuickBooks Online, and then we transitioned to Gusto for our payroll and benefits and eventually ended up with ADP. ADP offered better pricing on health, and dental, and vision insurance. And initially, during the sales process, we were promised better technology. It was painful. I think at that time, ADP was undergoing some internal changes on how they brought new clients on board, so we had to sign a lot of the same documents three, four, or five times while they figured out their electronic signature software. We went through several different project managers, and it took about double the length of time that they had initially quoted us. I would say that ADP TotalSource is not a good fit for small businesses that don't have a lot of resources dedicated to troubleshooting the software. If you're looking for a solution that provides quick and responsive support, they would not be my recommendation. I think there are better companies out there that provide stronger service for small businesses like mine.

How Capterra sources reviews
View all video reviews
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User interface
113109 video thumbnail}
1 Video
No videos provided by vendor
113109
3 screenshots
No screenshots provided by vendor
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
360 Degree Feedback
207
Important
Access Controls/Permissions
388
Important

ADP TotalSource

Top Features
23/38
  • 360 Degree Feedback
  • Calendar Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Employee Engagement
  • Goal Management
  • Mobile App
  • Offboarding
  • Reminders
  • Succession Planning
  • Surveys & Feedback
  • Time & Attendance
  • Time Off Management
  • Workflow Management
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Applicant Tracking
  • Approval Process Control
  • Benefits Management
  • Compensation Management
  • Compliance Management
  • Customizable Reports
  • Document Management
  • Employee Database
  • Employee Management
  • HR Management
  • Learning & Development
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Reporting/Analytics
  • Self Service Portal
  • Sick Leave Tracking
  • Third-Party Integrations
  • Training Management
See All features
Hide Human Resources Software Features -

BASIC Guru

8/38
Show Human Resources Software Features +
ADP TotalSource
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
BASIC Guru
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ADP TotalSource
  • By ADP
  • Located in Canada
  • Founded in 1942
BASIC Guru
  • By BASIC
  • Located in United States
  • Founded in 2004
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