# Compare ADP TotalSource vs Checkr 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ADP TotalSource and Checkr based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/113109-177814/ADP-TotalSource-vs-Checkr --- # ADP TotalSource vs Checkr Features and Cost Comparison Last updated June 30th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ADP TotalSourceCheckr2/4 selected [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) [Checkr](https://www.capterra.com/p/177814/Checkr/)[4.5 (302)](https://www.capterra.com/p/177814/Checkr/reviews/) [## ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment DP HS Based on [457 reviews](#user-reviews) Positive 379 Neutral 48 Negative 30 [## Checkr](https://www.capterra.com/p/177814/Checkr/)[4.5 (302)](https://www.capterra.com/p/177814/Checkr/reviews/) Starting Price $29.99 Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.7 Customer Service 4.2 Reviews Sentiment Based on [302 reviews](#user-reviews) Positive 275 Neutral 3 Negative 24 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 19,525 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings Payroll Management 4.3 Employee Database 4.3 HR Management 4.3 Time & Attendance 4.4 Employee Management 4.2 \--%Fit Missing features Feature ratings Payroll Management NA Employee Database NA HR Management NA Time & Attendance NA Employee Management NA User satisfaction User satisfaction 4.2 User reviews[457](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 3.9 Customer support 4.1 User satisfaction 4.5 User reviews[302](https://www.capterra.com/p/177814/Checkr/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.4 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from $29.99Usage Based, Not provided by vendor - Free version - Free trial Best for Best for ADP TotalSource helps businesses with 5 to 1,000+ employees streamline HR, payroll, benefits and compliance through a certified PEO model that combines technology with expert support. Best for Mid-market and enterprise companies hiring at scale across staffing, retail, healthcare, hospitality, and gig economy sectors. ## User reviews Pros & cons DP Deborah P. Office Administrator > "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support from..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) EF Elizabeth F. Office Operations Manager > "The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make it..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) Harshul S. Sr tech specialist > "It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the everything..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) RZ Rowie Z. HR Manager > "he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they are..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7068360) AG Allen G. President > "Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7075129) DP Deborah P. Office Administrator > "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming for..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) CP Chau P. Pharmacist > "I also appreciate how they keep me informed about changes to laws and regulations, and their support with HR matters has been invaluable,..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) LL Lori L. Head of People, North America > "Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) DJ Daniel J. HR Generalist > "What we like most about ADP TotalSource is the ability to bring our benefits under one umbrella for easy employee access." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023693) CA Cindy A. President and CEO > "Pricing is another sore spot. Why can't I get an itemized list of what my payment is covering - how much is unemployment, how much am I..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758666) RF Ryan F. hr > "payroll and hrbp are great, lacking in the other areas such as taxes, unemployment reporting and taxes" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7025211) CP Chau P. Pharmacist > "For me, the main drawbacks are the payroll costs and the limited benefits options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) LF Laura F. Head of People > "Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010937) Harshul S. Sr tech specialist > "Support is a little slow during busy periods" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) LH Liz H. Office Manager > "The best part about ADP TotalSource, besides the payroll service, is the enrollment of employees into benefit programs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) AM Adam M. President > "Lack of transparency as well, onve you become a customer they will not provide you standard information about claims which are needed to..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6765672) DK Debra K. Vice President > "I am able to print reports, make changes and obtain information quickly and efficiently from their Human Resource Information System. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) SH Stephanie H. Treasurer > "We were sold that this would be outsourced HR and instead we have to do everything on our own. Plus they are slow to respond to emails and..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6766593) TK Tony K. President > "We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) AK Amanda K. Practice Manager > "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of ADP." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734) SN Serenity N. Sr. Director of Administration and HR > "It's great to have a combined package that allows us to have everything under one platform." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) FE Felipe E. CEO > "It's not easy to gather all the information including the costs of benefits, 401k retirement company contributions, wages, etc." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) JW Jasmine W. Operations Manager > "We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7067724) EK Eric K. CEO > "webiste difficult to navigate through different field. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941) SN Serenity N. Sr. Director of Administration and HR > "Also, I really value having an HRBP resource to talk through situations, gather insight and be a partner to us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) SG Shannon G. Practice Manager > "It is hard to update anything and I usually need to call to have it done on the backend." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6850925) RM Rachael M. Server > "Ability to access pay stubs online at any point in time was important and ease to locate specific pay stubs was relatively easy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6378549) SM Steven M. VP of Finance > "Accountability as in certain departments, like tax, not responding to emails and not resolving issues timely." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6552797) RR Rosa R. administration > "It has helped us save a lot of time on administrative tasks and allowed us to focus more on growing our business." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847874) CP Chau P. Pharmacist > "The plans tend to be pricey, and unfortunately, the premiums have increased year after year." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) RV Rosemary V. Owner > "The best part about having ADP handle your payroll you have the confidence that they know the latest tax laws, and they own the..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6334838) DR Diane R. VP of Finance > "the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074261) ES Erin S. Executive Office Manager > "A great tool that makes payroll pretty simple and managing staff a breeze." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882) PK Peter K. Chief Financial Officer > "Writing new reports was tricky. When one writes reports only once in a while, it is difficult to remember the process." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847731) FE Felipe E. CEO > "Being a small company, ADP TotalSource provides a professional HR platform that we can trust and rely on." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) TS Tristin S. HR Manager > "HRBP support is not consistent, myLearning@ADP is really hard to use, talent portion is not user friendly either." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114) EF Elizabeth F. Office Operations Manager > "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) CW Caitlin W. Manager > "I wish there was a way for us to see what the team sees, because as admins we cannot so we do not know what to tell new hires to expect." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6553501) JO Jeffrey O. Owner > "It is easy for employees to access all their information and be able to change their benefits and items without having to involve someone in..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523383) EB Eleanor B. Director People Operations > "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179) LL Lori L. Head of People, North America > "The team collaboration - I have gotten into an amazing grove with my support people. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) TH Tabatha H. Director of Human Resources > "We had to manage tax issues on our account, and we did not have a dedicated team." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) DA Dena A. Accounting Manager > "I like that ADP is a one-stop shop, as far as payroll and HR are concerned, and they take care of a LOT of the reporting for our company,..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) TK Tony K. President > "ADP is expensive, and the fees are not very transparent." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) AH Alysia H. Assistant Controller > "I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6520829) TC Tiffany C. Owner > "I don't like that employees can't change their tax info on our system." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6510445) AB April B. VP of Administration and Finance > "To have ADP as a background help, I don't have to worry about the nitty-gritty of HR and Payroll; I trust my team and what they do for us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856) JS Joe S. President > "too bureaucratic, sometimes hard to solve issues because pass from one division to another. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534558) JF Jonathan F. Corporate Food Service Director > "Has everything for timecards and payroll in one place. Since we have multiple locations, using an app with GPS works well for our staff." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___5014422) CD CRAIG D. Owner > "Sometimes I've waited 2 weeks for the Tax department to respond to a Case I opened." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6554632) SB Steven B. Director - Business Services > "Our Business Partner and, Payroll specialist do a wonderful job assisting us and making the whole process flow smoothly." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) RG Richard G. Director > "ADP represents 200,000 small businesses, 4.5 million employees? and there isn't good buying power regarding offering health insurance? ..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316657) DK Debra K. Vice President > "ADP TotalSource makes it easy to offer top quality HR services and benefits to our employees. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) DO Diane O. HR Manager > "customer service response time was an issue." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851090) KS Kalonishay S. Operators > "Very helpful, helps you navigate check stubs, W4, and you horus" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6455117) AW Amanda W. Managing Optometrist > "Sometimes hard to navigate where things are on the website" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6462248) BS Bridgette S. Chief Administrative Officer > "I like that ADP handles all of our employee benefits and makes us competitive in the marketplace. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) BH Bobby H. CEO > "Health insurance rates and options aren’t as competitive as I would like." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523068) DH Deborah H. Office Manager > "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) MS Miriam S. President, General Counsel > "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) DA Dena A. Accounting Manager > "The fact that everything I could possibly need for payroll, HR, and compliance is available to me through ADP makes up for the cost. But..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) DH Deborah H. Office Manager > "In the end our Co. has downsized and the fees were not manageable." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) SE Sharon E. HR Manager > "The ADP system is reliable and offers excellent reporting, flexibility, and accuracy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523414) TH Tabatha H. Director of Human Resources > "Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) ES Erin S. Executive Office Manager > "Our employees enjoy the app for timekeeping." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882) TH Tabatha H. Director of Human Resources > "Additionally, our implementation manager just stopped working or disappeared during implementation." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) AH Alan H. Global Support Manager > "ADP TotalSource is a robust all-in-one HR solution." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534606) MS Miriam S. President, General Counsel > "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) SB Steven B. Director - Business Services > "The on-line system is fairly straight forward, and there is always our team we can contact if we run into any challenges." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) VA Vish A. Administrator > "Nothing that comes to my mind immediately but getting people on the phone is some times a bit challenging" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6762407) JD Josie D. Human Resource Manager > "We plan on partnering with TotalSource for the foreseeable future." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023636) LH Liz H. Office Manager > "That is not the case. But that is due to our broken health insurance industry." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) DP Deborah P. Office Administrator > "A positive relationship in our small family law business." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) DW Deborah W. Manager > "Seems like new employees always have issue logging in and getting signed up in a time frame." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536137) MO Marina O. President > "The support is also resposive and professional." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7037441) MW Michele W. President > "Website can be difficult to navigate if you are new to it." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536258) EF Elizabeth F. Office Operations Manager > "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) LH Liz H. Office Manager > "Our main gripe is the health insurance options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) EM Eric M. Owner > "Computerized platform upgrade last tear was a big enhancement." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534662) TG Tyler G. General Manager > "When i began with Airmaster 5 years ago i received good feedback from our contact, whom left shortly after. Since then we've been bounced..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322522) [View Reviews](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Amber W. VP of People Operations > "Checkr ensures all documentation is handled appropriately and provides background data quickly, supporting a smooth onboarding process..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7095619) Tyra O. People Operations Specialist II > "The only thing that I could possibly say about Checkr that counts as an area of improvement is that their international background checks..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7152960) Robin L. Vice President of Human Resources > "It works seamlessly with our existing Applicant Tracking System (ATS) to automate data entry." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7106130) TS Taylor S. Student Ministry Director > "Checkr has unreliable timeframes--sometimes you receive a background check quickly, other times it takes weeks with little help from..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6797916) EP Erika P. HR Manager > "I also love the feature they have where a candidate can provide an explanation to a crime or issue on their background check." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7083649) SS Sara S. Director of HR > "It can create confusion for both candidates and the HR team, especially when timelines are tight and onboarding schedules are impacted." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832556) VR Verified Reviewer Firm Administrator > "They provide a good overview of the background checking options so you can determine what you need." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7145312) Melissa B. neuropsychologist > "Customer service just told me Too Bad we can charge any extra fees we want." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7178874) SS Sara S. Director of HR > "My favorite part about Checkr is that the platform seamlessly integrates with our Paylocity system, so it feels as though it is a..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832556) Tyra O. People Operations Specialist II > "That has rarely happened, but it can get in the way of onboarding." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7152960) MR McKinley R. Engagement and Development Specialist > "It also connects to our HRIS so manual administrative tasks are minimal, if not obsolete, using this service." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7043875) EJ Erik J. Director of HR > "I haven't been using them long enough to tell if there are any major drawbacks or negatives to describe." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7043921) VR Verified Reviewer HR Generalist > "The platform is intuitive, making it easy to submit candidates for screening and track progress in real-time." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7039088) VR Verified Reviewer Assistant HR Director > "It is not easy to understand in terms of how far the background check goes and to what depth it goes." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7038399) Tyra O. People Operations Specialist II > "We have only needed to use customer support a few times, but each time has been a very pleasant experience; their team is speedy,..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7152960) Michael R. Owner > "It took weeks to complete simple criminal history check on a few candidates due to undisclosed "court delays."" [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6469056) SS Sara S. Director of HR > "Turnaround times are generally quick, and the integration with our systems has made the workflow much more efficient. While there are..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832556) VR Verified Reviewer Assistant HR Director > "I was having a hard time finding out if it was a 7 year look back period or farther." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7038399) Heather F. HR Generalist > "Ease of use - the platform makes it easy to see the full list of candidates right on the home screen." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7108440) Michael R. Owner > "This coupled with their almost nonexistent customer service would make anyone lose their minds." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6469056) AV Alexandra V. People Business Partner > "Candidates have shared a positive experience with the platform, and results come back quickly." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7125917) Michael R. Owner > "It should not take weeks to verify someone with no criminal history is clean." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6469056) SG Steve G. Pastor > "The user interface is easy to navigate, and it works seamlessly behind the scenes with our member database." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6865452) JO Johna O. CEO > "I own a small business and we need dozens of background checks per year, so we can't work with an unethical, unreachable business. " [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700) JMB Jessica M. B. Director of People > "Requesting background checks outside of Paylocity's Recruitment module is very easy." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7045431) VR Verified Reviewer Manager > "The customer service is so slow, and that it takes this long to finish a background check that isnt accurate is mind boggling." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___4902649) EP Erika P. HR Manager > "They are so easy to use/ user friendly, and their customer support rocks!" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___7083649) JO Johna O. CEO > "They only responded after I emailed twice and looped the sales team. And then their response was canned and they didn't resolve my concern..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700) CB Clint B. Owner > "I’ve been able to get thorough background checks on 2 of my new hires." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6746942) JO Johna O. CEO > "In my case, I ordered a background check for $54, only to be charged an additional $95 for that check because of additional court fees! " [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700) BN Baylee N. Talent Partner > "I like the ease of using checkr and the integrations its provides with Greenhouse." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832786) JJ John J. Owner > "They have succeeded in driving me away as a customer." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6786223) BN Baylee N. Talent Partner > "I think Checkr is a great tool especially for small startups." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832786) VR Verified Reviewer Owner > "However they do not provide the required fingerprinting level check for these position." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6227161) SV Samantha V. Management > "It's reliability and fast track of valid information, timelines and professionalism" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6083615) NR Nathaniel R. Chief Executive Officer > "Too bad this good company is going with losing the people contact." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6842766) BN Baylee N. Talent Partner > "I like the ease of using it, and it's global presence" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6832786) JJ John J. Owner > "Absolutely horrible customer service." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6786223) JO Johna O. CEO > "They make it very easy to get started and for job applicants to approve their background check." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700) Michael R. Owner > "Terrible candidate experience." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6469056) Monika C. Student > "This software delivers background check results fairly quickly and they send a copy of everything in detail to the candidate." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4581435) JO Johna O. CEO > "Their sales team sure calls you about a million times, but when you want to call them with a question, you are out of luck. " [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4922700) JR Justin R. Church Administrator > "I like that we are able to integrate Checkr into Planning Center Online so that we can seamless request and track background checks for our..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326689) VR Verified Reviewer Owner > "The customer service was no help and displayed no interest in resolving my issues." [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6227161) NK Nicholas K. CEO > "I liked that they have an online system that seems obvious." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4965148) VR Verified Reviewer Manager > "They've given me background checks back that were wrong. " [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___4902649) EA Emily A. Recruiter > "I love that it integrates with our HRIS so that I may order reports from my Paylocity portal once I hire and individual." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3328004) GC Greg C. Automotive mechanic > "The cases just popping up as things you’ve gone through is enough for them to deny you work for another company that just uses them for..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3639288) JL Jess L. Chief of Staff > "They were super helpful when we needed a copy of their SOC 2 report for compliance, AND when I needed access to their Canadian Checkr portal." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326644) Angela W. Managing Director > "I've been trying to reach someone at Checkr and the support is horrible. " [See full review](https://www.capterra.com/p/177814/Checkr/#GetApp___6236332) AG Alina G. HCP Recruiter > "The whole process is easy for the user and in most cases, you get results quickly - sometimes in minutes. If the candidate is scheduling an..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326634) KJ Kim J. Owner > "You can't speak to any customer service representative." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6350383) VR Verified Reviewer Team Lead > "I also like how quick the turn around time is for finishing background checks." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4353978) GC Greg C. Automotive mechanic > "Turned me down for doordash and ubereats over charges i was never charged with that don’t even have anything to do with what I’d be doing..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3639288) DH DENICE H. Director of HR and Admin > "The have an excellent team, and they are fast and thorough." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___6085691) GC Greg C. Automotive mechanic > "Shouldn’t deny people a job for another company over things they were never charged with that also have absolutely nothing bad towards the..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3639288) HT Heather T. Director of Communications > "The best feature was the ability to integrate this into our church's database software, Planning Center Online." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326804) JCG Joy Cristy G. costumer experience agent > "The cons that I can see on using Checkr is that when we search the drivers manually using their name, email, or even UUID, it sometimes..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3418840) Jackson W. Recruiting Assistant > "I mainly use this for pre-employment Background Checks, and it is usually fast, and gives good status updates along the day" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326661) MD Michelle D. Head of Talent > "Consequently, I have to wait daily for a response from their CS team, and have several background checks that are in queue but can't be..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3538908) AP Amy P. Dir. of Training & Recruiting > "The integration of Checkr with our ATS Workstream makes it such a simple way to do the checks we need." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335165) CC Chris C. Pastor > "One issue I've had is the ability to renew a person's background check automatically, I see in the Checkr site that we have that ability,..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3346122) DM Dina M. Human Resource Manager > "The have a great widescreen service that is extremely inexpensive, then if something is found it then goes into the pricer more drilled down..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3343930) MM Michelle M. Owner > "Although your backgrounds do come back in a timely fashion, your customer service is horribly lacking owners." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4548281) CH Cassondra H. Senior Manger, Human Resources > "I have never had to contact customer service because I can always check status in the portal, which is rarely needed due to speed of results." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326550) SA Sarayah A. CEO > "The company is not thorough in their candidate background processing, things that are not relelvant are made relevant and when it brought to..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3407395) CM Cyd M. Human Resources > "I love the simplified dashboard, and the real time updates for Background Report requests and completions." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326858) KB Kambren B. HR Generalist > "For example, if someone accidentally inputs their education incorrectly because they didnt complete a degree - it should be as easy as a..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335184) HT Heather T. Director of Communications > "I have great confidence in Checkr's ability to get me a quick report and link the information to profiles on our database." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326804) CW Carli W. Account Manager > "That as an account manager I dont have the ability to see exact details on someone's record like my branch manager has." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326663) LT Lindsey T. Administrator > "This software allows us to easily do background checks on our childrens workers." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326530) DC Diana C. Admin > "It does not provide as much information as other screening programs in the event a candidate does not pass the background check" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3343666) AM Andrew M. Sr. Recruiter > "I love that usually within 24hrs or even a few hours, I can get a background check returned so I can move the hiring process along quickly" [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335132) JP Jasmine P. Recruiting Manager > "You can't cancel background checks, so you have to reach out to support if you sent the wrong checks." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3335586) VR Verified Reviewer Chief Executive Officer > "My team also liked how responsive their support team was when we had to contact them." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4251399) JL Jess L. Chief of Staff > "Its UI isn't the prettiest in the world, but it doesn't impact the performance or results of the product in any way." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326644) AB Andrew B. Operations Manager > "I love the ease that we have when using Checkr and that the people we are doing background checks on are contacted directly by them and any..." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326714) AG Alina G. HCP Recruiter > "I feel Checkr is super busy, with a lot of users, and support is overwhelmed and therefore slow to respond, sometimes takes days/weeks." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___3326634) VR Verified Reviewer Chief Executive Officer > "The entire process (both for us and the candidate) is really fast and painless." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4251399) PL Phil L. Operations Manager > "There isn’t anything that stands out as a dislike about this software." [See full review](https://www.capterra.com/p/177814/Checkr/#Capterra___4309877) [View Reviews](https://www.capterra.com/p/177814/Checkr/reviews/) ## User interface [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) 4.24 (457) 4.53 (302) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important ADP TotalSource Top features 40/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/113109/ADP-TotalSource/#features) Checkr 11/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/177814/Checkr/#features) ### Recognition ADP TotalSource is recognized as a top-rated tool in 4 Capterra Shortlist reports Checkr Best Value Background CheckSoftware (2022)  ### Deployment & support ADP TotalSource Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Checkr Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ADP TotalSource - By ADP - Located in United States - Founded in 1942 Checkr - By Checkr - Located in United States - Founded in 2014 ## Popular Comparisons [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-113109/WebPay-vs-ADP-TotalSource) [Checkr](https://www.capterra.com/p/177814/Checkr/)[4.53 (302)](https://www.capterra.com/p/177814/Checkr/reviews/) vs [Sterling](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/)[4.03 (30)](https://www.capterra.com/p/165201/Sterling-Talent-Solutions/reviews/) $29.99 Price $1 4.5 Features 4.1 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/165201-177814/Sterling-Talent-Solutions-vs-Checkr) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/113109-172127/ADP-TotalSource-vs-Rippling) [Checkr](https://www.capterra.com/p/177814/Checkr/)[4.53 (302)](https://www.capterra.com/p/177814/Checkr/reviews/) vs [HireRight](https://www.capterra.com/p/100993/HireRight/)[3.76 (21)](https://www.capterra.com/p/100993/HireRight/reviews/) $29.99 Price Contact vendor for pricing 4.5 Features 4.0 4.7 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/100993-177814/HireRight-vs-Checkr) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.2 Features 4.4 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-113109/BambooHR-vs-ADP-TotalSource) [Checkr](https://www.capterra.com/p/177814/Checkr/)[4.53 (302)](https://www.capterra.com/p/177814/Checkr/reviews/) vs [Verified First](https://www.capterra.com/p/172253/Verified-First/)[4.74 (19)](https://www.capterra.com/p/172253/Verified-First/reviews/) $29.99 Price Contact vendor for pricing 4.5 Features 4.6 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172253-177814/Verified-First-vs-Checkr) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/113109-153140/ADP-TotalSource-vs-Connecteam) [Checkr](https://www.capterra.com/p/177814/Checkr/)[4.53 (302)](https://www.capterra.com/p/177814/Checkr/reviews/) vs [VidCruiter](https://www.capterra.com/p/127883/VidCruiter/)[4.61 (125)](https://www.capterra.com/p/127883/VidCruiter/reviews/) $29.99 Price $5000/year 4.5 Features 4.5 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/127883-177814/VidCruiter-vs-Checkr) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 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vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/113109-155895/ADP-TotalSource-vs-WorkforceNow) [Checkr](https://www.capterra.com/p/177814/Checkr/)[4.53 (302)](https://www.capterra.com/p/177814/Checkr/reviews/) vs [Discovered](https://www.capterra.com/p/139913/Discovered/)[4.63 (126)](https://www.capterra.com/p/139913/Discovered/reviews/) $29.99 Price $5 4.5 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/139913-177814/Discovered-vs-Checkr)