---
title: "Compare ADP TotalSource vs RUN Powered by ADP 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare ADP TotalSource and RUN Powered by ADP based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/113109-185859/ADP-TotalSource-vs-RUN"
page_type: "comparison"
language: "en"
---

# ADP TotalSource vs RUN Powered by ADP Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ADP TotalSourceRUN Powered by ADP2/4 selected

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

[## ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

DP

DJ

Based on [458 reviews](#user-reviews)

Positive

380

Neutral

48

Negative

30

[## RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [1,557 reviews](#user-reviews)

Positive

1,427

Neutral

79

Negative

51

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,759 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Not enough reviews

Feature ratings

Direct Deposit

4.7

Employee Database

4.3

Data Import/Export

\--

Mobile Access

4.5

Multi-Country

NA

65%Fit

Missing features

Feature ratings

Direct Deposit

4.9

Employee Database

4.7

Data Import/Export

NA

Mobile Access

4.7

Multi-Country

NA

User satisfaction

User satisfaction

4.2

User reviews[458](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

3.9

Customer support

4.1

User satisfaction

4.6

User reviews[1,557](https://www.capterra.com/p/185859/RUN/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

ADP TotalSource helps businesses with 5 to 1,000+ employees streamline HR, payroll, benefits and compliance through a certified PEO model that combines technology with expert support.

Best for

As a small business owner, you’re managing more than ever, and with less time to get it all done. The RUN payroll & HR platform can help free you up to focus on driving your business forward.

## User reviews

Pros & cons

DP

Deborah P.

Office Administrator

> "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181)

EF

Elizabeth F.

Office Operations Manager

> "The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138)

DJ

Daniel J.

HR Generalist

> "What we like most about ADP TotalSource is the ability to bring our benefits under one umbrella for easy employee access."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023693)

RZ

Rowie Z.

HR Manager

> "he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7068360)

Harshul S.

Sr tech specialist

> "It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850)

DP

Deborah P.

Office Administrator

> "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181)

AG

Allen G.

President

> "Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7075129)

CA

Cindy A.

President and CEO

> "Pricing is another sore spot. Why can't I get an itemized list of what my payment is covering - how much is unemployment, how much am..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758666)

RF

Ryan F.

hr

> "payroll and hrbp are great, lacking in the other areas such as taxes, unemployment reporting and taxes"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7025211)

AM

Adam M.

President

> "Lack of transparency as well, onve you become a customer they will not provide you standard information about claims which are needed..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6765672)

LF

Laura F.

Head of People

> "Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010937)

LL

Lori L.

Head of People, North America

> "Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826)

LH

Liz H.

Office Manager

> "The best part about ADP TotalSource, besides the payroll service, is the enrollment of employees into benefit programs."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734)

SH

Stephanie H.

Treasurer

> "We were sold that this would be outsourced HR and instead we have to do everything on our own. Plus they are slow to respond to..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6766593)

DK

Debra K.

Vice President

> "I am able to print reports, make changes and obtain information quickly and efficiently from their Human Resource Information System. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771)

AK

Amanda K.

Practice Manager

> "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734)

TK

Tony K.

President

> "We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103)

FE

Felipe E.

CEO

> "It's not easy to gather all the information including the costs of benefits, 401k retirement company contributions, wages, etc."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597)

CP

Chau P.

Pharmacist

> "I also appreciate how they keep me informed about changes to laws and regulations, and their support with HR matters has been..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477)

SM

Steven M.

VP of Finance

> "Accountability as in certain departments, like tax, not responding to emails and not resolving issues timely."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6552797)

JW

Jasmine W.

Operations Manager

> "We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7067724)

DR

Diane R.

VP of Finance

> "the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074261)

RR

Rosa R.

administration

> "It has helped us save a lot of time on administrative tasks and allowed us to focus more on growing our business."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847874)

PK

Peter K.

Chief Financial Officer

> "Writing new reports was tricky. When one writes reports only once in a while, it is difficult to remember the process."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847731)

RV

Rosemary V.

Owner

> "The best part about having ADP handle your payroll you have the confidence that they know the latest tax laws, and they own the..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6334838)

TS

Tristin S.

HR Manager

> "HRBP support is not consistent, myLearning@ADP is really hard to use, talent portion is not user friendly either."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114)

FE

Felipe E.

CEO

> "Being a small company, ADP TotalSource provides a professional HR platform that we can trust and rely on."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597)

CW

Caitlin W.

Manager

> "I wish there was a way for us to see what the team sees, because as admins we cannot so we do not know what to tell new hires to expect."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6553501)

EF

Elizabeth F.

Office Operations Manager

> "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138)

EB

Eleanor B.

Director People Operations

> "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179)

JO

Jeffrey O.

Owner

> "It is easy for employees to access all their information and be able to change their benefits and items without having to involve..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523383)

CP

Chau P.

Pharmacist

> "For me, the main drawbacks are the payroll costs and the limited benefits options."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477)

DA

Dena A.

Accounting Manager

> "I like that ADP is a one-stop shop, as far as payroll and HR are concerned, and they take care of a LOT of the reporting for our..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591)

TH

Tabatha H.

Director of Human Resources

> "We had to manage tax issues on our account, and we did not have a dedicated team."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933)

AH

Alysia H.

Assistant Controller

> "I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6520829)

Harshul S.

Sr tech specialist

> "Support is a little slow during busy periods"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850)

AB

April B.

VP of Administration and Finance

> "To have ADP as a background help, I don't have to worry about the nitty-gritty of HR and Payroll; I trust my team and what they do for..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856)

TK

Tony K.

President

> "ADP is expensive, and the fees are not very transparent."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103)

SN

Serenity N.

Sr. Director of Administration and HR

> "It's great to have a combined package that allows us to have everything under one platform."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016)

TC

Tiffany C.

Owner

> "I don't like that employees can't change their tax info on our system."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6510445)

SB

Steven B.

Director - Business Services

> "Our Business Partner and, Payroll specialist do a wonderful job assisting us and making the whole process flow smoothly."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587)

EK

Eric K.

CEO

> "webiste difficult to navigate through different field. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941)

DK

Debra K.

Vice President

> "ADP TotalSource makes it easy to offer top quality HR services and benefits to our employees. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771)

JS

Joe S.

President

> "too bureaucratic, sometimes hard to solve issues because pass from one division to another. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534558)

SN

Serenity N.

Sr. Director of Administration and HR

> "Also, I really value having an HRBP resource to talk through situations, gather insight and be a partner to us."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016)

CD

CRAIG D.

Owner

> "Sometimes I've waited 2 weeks for the Tax department to respond to a Case I opened."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6554632)

BS

Bridgette S.

Chief Administrative Officer

> "I like that ADP handles all of our employee benefits and makes us competitive in the marketplace. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801)

RG

Richard G.

Director

> "ADP represents 200,000 small businesses, 4.5 million employees? and there isn't good buying power regarding offering health..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316657)

DH

Deborah H.

Office Manager

> "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775)

BH

Bobby H.

CEO

> "Health insurance rates and options aren’t as competitive as I would like."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523068)

DA

Dena A.

Accounting Manager

> "The fact that everything I could possibly need for payroll, HR, and compliance is available to me through ADP makes up for the cost. ..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591)

MS

Miriam S.

President, General Counsel

> "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728)

SE

Sharon E.

HR Manager

> "The ADP system is reliable and offers excellent reporting, flexibility, and accuracy."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523414)

SG

Shannon G.

Practice Manager

> "It is hard to update anything and I usually need to call to have it done on the backend."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6850925)

AH

Alan H.

Global Support Manager

> "ADP TotalSource is a robust all-in-one HR solution."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534606)

CP

Chau P.

Pharmacist

> "The plans tend to be pricey, and unfortunately, the premiums have increased year after year."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477)

SB

Steven B.

Director - Business Services

> "The on-line system is fairly straight forward, and there is always our team we can contact if we run into any challenges."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587)

DH

Deborah H.

Office Manager

> "In the end our Co. has downsized and the fees were not manageable."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775)

JD

Josie D.

Human Resource Manager

> "We plan on partnering with TotalSource for the foreseeable future."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023636)

TH

Tabatha H.

Director of Human Resources

> "Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933)

MO

Marina O.

President

> "The support is also resposive and professional."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7037441)

TH

Tabatha H.

Director of Human Resources

> "Additionally, our implementation manager just stopped working or disappeared during implementation."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933)

EF

Elizabeth F.

Office Operations Manager

> "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138)

MS

Miriam S.

President, General Counsel

> "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728)

ES

Erin S.

Executive Office Manager

> "A great tool that makes payroll pretty simple and managing staff a breeze."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882)

VA

Vish A.

Administrator

> "Nothing that comes to my mind immediately but getting people on the phone is some times a bit challenging"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6762407)

EM

Eric M.

Owner

> "Computerized platform upgrade last tear was a big enhancement."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534662)

LH

Liz H.

Office Manager

> "That is not the case. But that is due to our broken health insurance industry."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734)

BS

Bridgette S.

Chief Administrative Officer

> "The benefits offered and support for our employees is important to our company culture and ADP has always delivered."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801)

DW

Deborah W.

Manager

> "Seems like new employees always have issue logging in and getting signed up in a time frame."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536137)

LL

Lori L.

Head of People, North America

> "The team collaboration - I have gotten into an amazing grove with my support people. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826)

MW

Michele W.

President

> "Website can be difficult to navigate if you are new to it."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536258)

TS

Tristin S.

HR Manager

> "Benefits administration, timekeeping, payroll are all efficient and user friendly."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114)

LH

Liz H.

Office Manager

> "Our main gripe is the health insurance options."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734)

AB

April B.

VP of Administration and Finance

> "Having all our HR and payroll in one spot with a great team behind it is easy."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856)

TG

Tyler G.

General Manager

> "When i began with Airmaster 5 years ago i received good feedback from our contact, whom left shortly after. Since then we've been..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322522)

BS

Bridgette S.

Chief Administrative Officer

> "It goes above our needs and the employee support is also great for our employees."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801)

GV

Greta V.

Institutional Development Director

> "So we are still paying high fees but not longer enjoying the savings of joining the ADP plans."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227)

SG

Suzanne G.

Site Administrator-VP

> "I love that the tasks are on the home page so you can stay compliant!"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523022)

MW

Monique W.

VP of Ops and HR

> "The communication has not always been great and reporting lacks."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758731)

EF

Elizabeth F.

Office Operations Manager

> "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138)

DP

Deborah P.

Office Administrator

> "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181)

KS

Kalonishay S.

Operators

> "Very helpful, helps you navigate check stubs, W4, and you horus"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6455117)

AK

Amanda K.

Practice Manager

> "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734)

KN

Kandi N.

Manager

> "Easy to navigate the pages, the app is great to have on your phone to approve time cards in a pinch."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6020957)

EK

Eric K.

CEO

> "webiste difficult to navigate through different field. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941)

PS

Paul S.

Finance Director

> "I think that will help with all of our reporting and usability issues."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6330537)

MW

Michele W.

President

> "Website can be difficult to navigate if you are new to it."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536258)

SG

Suzanne G.

Site Administrator-VP

> "I love that the tasks are on the home page so you can stay compliant!"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523022)

EB

Eleanor B.

Director People Operations

> "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179)

GV

Greta V.

Institutional Development Director

> "The convenience of having all functions on one easy-to-use portal."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227)

KQ

Kenneth Q.

Chief People Officer

> "The other 20% of the time the Ferrari is stuck in stop and go traffic with no access to an interstate."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___3726296)

AB

April B.

VP of Administration and Finance

> "It makes my job easier and more streamlined."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856)

NM

Neshlee M.

Customer Service

> "Don't have any reason for no recommend.."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___4347882)

VR

Verified Reviewer

Controller - CPA

> "Easy to use. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010685)

Harshul S.

Sr tech specialist

> "Support is a little slow during busy periods"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850)

DP

Deborah P.

Office Administrator

> "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181)

MS

Miriam S.

President, General Counsel

> "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728)

EF

Elizabeth F.

Office Operations Manager

> "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138)

TH

Tabatha H.

Director of Human Resources

> "Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933)

DH

Deborah H.

Office Manager

> "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775)

MS

Miriam S.

President, General Counsel

> "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728)

[View Reviews](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

KO

Kelvin O.

Chief Operating Officer

> "It helps automate payroll, handle tax filings, and keep employee records organized, which reduces a lot of administrative work. While there are a few areas where the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113468)

Derek Z.

Owner

> "For a platform backed by an HR giant, its built-in reporting features can feel surprisingly restrictive. While it handles basic payroll summaries perfectly fine, users..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7179422)

MH

Michelle H.

Office Manager

> "The platform provides all the tools I need to manage payroll, policy, taxes, reporting new hires and employees."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118094)

DT

Deborah T.

Controller

> "It cannot handle multiple local jurisdictions so it's not compatible for a small construction business that has multiple job sites, employees living in one state and..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7091709)

PS

Pratik S.

Director - Client Services and Project Management

> "The platform is intuitive and helps simplify payroll processing, tax filing, and employee management in one system."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113089)

BT

Brianna T.

Consultant

> "It is a clunky system--the payroll side doesn't communicate with the time management side, making it difficult to perform multiple functions from one interface."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7178932)

MA

Marc A.

Owner

> "Overall we considered using Gusto, Rippling, and Square but ADP provided by far the best value and solution to just running payroll, getting workers comp at a very..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7186281)

BC

Bradley C.

fCFO

> "Cannot easily move someone from a 1099 to a W2 profile set up. When we decide to hire a contractor we cannot set up an employee under the same SSN and email."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7130111)

QC

QUAN C.

Director

> "Payroll processing is efficient, taxes are handled accurately, and the automated features have simplified many tasks that previously required manual work."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7178281)

SC

Syerra C.

Safety Manager

> "One downside of RUN Powered by ADP is that some features can feel limited unless you upgrade to higher-tier plans, and certain add-ons increase the overall cost quickly."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7158247)

FO

Fernanda O.

Executive Director

> "Employee management is a standout feature; onboarding new hires, tracking hours, and managing records all happen in one centralized place, which saves us significant..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7109409)

Alex D.

Manager

> "The pricing can feel a bit steep for very small teams, and some of the automated email notifications can be a bit more frequent than necessary."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696)

JS

Jared S.

Owner VP

> "ADP has made payroll and HR processes feel far less overwhelming, allowing us to focus more on running the business instead of managing paperwork."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136810)

JL

Julie L.

office Manager

> "I can't customize meal break times, which causes daily alerts that are unneeded."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113670)

Maxwell P.

General Manager

> "My employees can clock in and out easily, and that data flows directly into the payroll system without me having to manually enter hours, which eliminates so many human..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7059279)

JM

Jeannine M.

Accountant and Human Resources

> "My particular system has a search engine that ADP does not prefer which causes me to refresh my page in order to print out the information I seek."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7100646)

HV

Hali V.

Director of Client Services

> "It made key tasks—such as updating our employee handbook and distributing it for review and signatures—much easier and more streamlined. Although there was a slight..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7050240)

JM

Jenny M.

Business Manager

> "I don't like that I can't enter payroll earlier in the week and specify what day I would like the paychecks delivered. Whenever I enter and approve payroll, checks..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065042)

BR

Brandon R.

Owner

> "The app has made updating my timecards incredibly convenient, and I really appreciate how seamlessly it handles all of my tax payments for the State of Missouri"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7145401)

DR

Debra R.

Controller - Human Resources

> "We experienced payroll funding timing issues despite submitting everything accurately and on time, along with inconsistent guidance from different departments."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

MM

Maria M.

Human Resources Manager

> "Overall, RUN Powered by ADP is a solid, dependable payroll solution that balances usability, compliance, and support, making it a strong option for organizations..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7090891)

DR

Debra R.

Controller - Human Resources

> "Customer support often involved long hold times, unreturned messages, and unclear ownership for time-sensitive issues."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

PF

Patrick F.

Sales and Marketing Director

> "The mobile app allows for me to be away and still make sure that payroll is run and problems are solved right then and there."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7187029)

KH

Kathleen H.

Attorney

> "I can’t get and record the payroll processing invoice at the same time as I process payroll."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7154284)

DF

David F.

Manager

> "I like how it automates tax filings, direct deposits, and compliance updates, reducing the risk of errors and saving time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064948)

DM

David M.

Owner

> "Manual data entry just because the integration between my POS (Square) and ADP is too expensive for my size of business."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7121447)

HJ

Hailey J.

Office Manager

> "Managing employees' hours and time off is much simpler, all we have to do is type in the hours and it automatically calculates pay."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7169829)

SA

Sadie A.

Administrator

> "I haven’t had it for long, so the only issue I’ve noticed so far is that when I try to view a paystub, it automatically downloads instead of opening for viewing."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7125883)

AM

Ajay M.

CEO

> "The reporting tools are clear and helpful for tracking financials, and the compliance support provides peace of mind."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7138088)

MM

Marc M.

Director Owner

> "The UI for onboarding new staff does not have enough customization to personalize it."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136400)

Alex D.

Manager

> "It handles the calculations and filings efficiently, which provides peace of mind that everything is being processed accurately and on time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696)

RV

Richard V.

Attorney

> "I could not find any real negatives in using RUN powered by ADP except sometimes the processing speed at the end was a little slow."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7123717)

DR

Debra R.

Controller - Human Resources

> "Using this chat feature, I was able to complete my second payroll with ADP without any assistance or guidance from the Implementation Team."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

RS

Ronnii S.

Managing Principal

> "My previous provider allowed users to activate or deactivate automatic payroll themselves, so ADP’s process feels like an unnecessary extra step."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573)

EH

Erika H.

Vice President

> "I absolutely LOVE Run Powered by ADP - it does everything I need it to do - from payroll to timekeeping to HR assistance and searching for employees! "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7132975)

MJ

Monte J.

Co Owner

> "integration with accounting software was little confusing when som options listed were not in my chart of accouns"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7144551)

JS

Jared S.

Owner VP

> "ADP offers a solid return on investment. While it may not be the cheapest option on the market, the breadth of features—payroll, HR tools, compliance support—makes it..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136810)

LB

Laura B.

Corporate Director of People Operations

> "Cons: Advanced HR tools and integrations (e.g., time tracking, benefits management) often require paid add-ons, which can increase costs."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___6885977)

SG

Sushant G.

CFO

> "It simplifies payroll, compliance, and employee management, saving time and reducing administrative burden."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7140564)

EH

Eddie H.

Program Director

> "Sometimes the products are magnified too much, and I am unable to zoom in on the specifics I'm looking for."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119378)

DH

Devan H.

ceo

> "On top of that, having everything in one place (payroll, HR tools, and employee management) makes it really convenient to stay organized and efficient."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7139508)

MS

Mayson S.

Manager

> "Well the only issue that I have had with RUN is that I can't access all the same features that I can access on the browser."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7132622)

SW

Suzanne W.

HR and Business Manager

> "I wish it was a little more robust to handle more pay categories, but it works just fine for an average payroll and they handle taxes, etc. which saves me that headache."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7115570)

JP

Jaime P.

director owner

> "The lack of information about retirement procedures and how complex the tab for reductions is."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7115980)

JH

Juana H.

HR COORDINATOR

> "It streamlines payroll and HR processes, improves efficiency, and provides dependable support when needed."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7129968)

CH

Chad H.

Owner

> "the tech lost his 1099 for 2025 and wanted me to send him another one so I tried to get his specifically but had difficulty figuring it out what I ended up doing was..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7108289)

MD

Militza D.

Ownet

> "User-friendly and payroll can be processed quickly once everything is Automatic tax calculations, filings, and reminders help reduce errors and stress."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065931)

MS

Mathew S.

Owner Dentist

> "So far, there hasn't been much to dislike about ADP. If I had to give one thing to dislike, it's the number of marketing e-mails I get about different products ADP has..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7122538)

DH

Devan H.

ceo

> "It’s a reliable platform that simplifies payroll and takes a lot of the stress out of managing taxes and employee payments."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7139508)

DR

Debra R.

Controller - Human Resources

> "Communication was often reactive rather than proactive, which made managing employee expectations difficult when issues arose."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

JS

Jared S.

Owner VP

> "Their representatives are generally knowledgeable and responsive, helping resolve issues efficiently and providing guidance when navigating more complex payroll or HR..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136810)

DA

Denise A.

Office Manager

> "The main drawback are too many unnecessary emails and solicitation calls. "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7124492)

PS

Pratik S.

Director - Client Services and Project Management

> "The platform makes it easy to process payroll, manage employee information, and handle tax filings in one place."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113089)

NH

Nicole H.

VIce President

> "The only thing that is difficult, is trying to figure out a report for job costing that totals with taxes to match what is debited from our account."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7102955)

YQ

Ye Q.

HR Manager

> "Overall, RUN Powered by ADP is a practical and dependable payroll solution for managing employee payments and related HR processes effectively."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7142506)

AC

Anisley C.

Administrator

> "Additionally, some features lack customization options, making it harder to tailor the system to specific business needs."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065873)

DP

Dharmik P.

Owner

> "The platform is intuitive and makes it easy to handle payroll processing, tax filings, and employee management all in one place."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7129527)

MF

Michael F.

Owner

> "Sometimes the app on the phone runs real slow and shows some different information than the computer app."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7159544)

ES

Elizabeth S.

Office Manager

> "The user friendly platform that allows us to run independently and not spend hours on the phone when we need reports or corrections."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7182298)

LA

Layla A.

owner

> "very hard to contact anyone real if you need something. if i wanted to talk to a robot id ask chat but i dont and thats why i called to speak to an actual person."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7125902)

AO

Angela O.

Owner

> "Like the fact that I'm able to get into my acct fast. When making changes I like that they send you a code to make sure that it's tou making the change."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7123066)

RM

Raven M.

Veterinarian Owner

> "I do not like that you cannot adjust the meal periods to longer than 30 minutes."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118950)

FO

Fernanda O.

Executive Director

> "Logging in is seamless across devices, and the dashboard gives an instant, clear overview of everything payroll-related and outstanding tasks."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7109409)

KG

KAREN G.

CFO and bookkeeper

> "It takes me longer to review our time cards than to process the payroll."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7172969)

JR

Jen R.

Finance and Accounting Team Member

> "The automatic tax filing, time tracking, and direct deposit features save a lot of time and help keep everything accurate."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7032652)

WR

Wilberg R.

CEO

> "Constant reminders about certain regulations that don't apply to my business can be a hassle sometimes."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7185761)

JA

Jennifer A.

Founding Attorney

> "ADP takes care of all of the difficult payroll tasks so I can focus on providing great service to my clients."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118979)

JC

Jacqueline C.

Organization Manager

> "There are no applications that I can just print off I have to put it together. And I get a lot of emails for retirement plans but we are to small for a retirement plan"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7096577)

QC

QUAN C.

Director

> "We would confidently recommend it to other childcare centers and small businesses looking for an easy-to-use payroll solution that improves efficiency while providing..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7178281)

Sean B.

Bookkeeper

> "Again, the only issue is transferring employees (which have to be manually reentered)."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118073)

SC

Syerra C.

Safety Manager

> "The system is generally easy to use and reliable for day-to-day business needs. While there are some limitations with customization and pricing for additional features,..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7158247)

MT

Marcus T.

General Manager

> "Some modules are not applicable to our business model, but that will be true of any software or SaaS service."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118088)

BN

Brennan N.

Sales Agent

> "Overall, RUN by ADP is a reliable, "set-it-and-forget-it" payroll solution that drastically reduces the time spent on administrative tasks."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7166838)

AS

Alex S.

COO

> "It lacks a little customization. And its actually fairly annoying that you need to verify available funds in your first few payrolls."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112610)

DR

Danielle R.

Owner

> "The employee management tools keep payroll records organized, and the implementation process helps guide businesses through the setup step by step."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111159)

JS

Jasmine S.

Office Manager

> "I thought I was getting features that I recently found out were not available to me because of the tier we purchased. Since I have less than 25 employees I can not..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7103360)

QB

Quinton B.

Owner

> "We enjoy the support we need when we run into issues, and we also enjoy that the employees can access their payroll and paystubs and monitor their own pay."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112122)

JH

Johambert H.

PRESIDENT

> "The process implementation and initial setup can be somewhat confusing, especially for small business owners who are setting up payroll systems for the first time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739)

KK

Karambir K.

CEO

> "My small business had special needs that ADP was able to help me address and also reduce the cost of running payroll."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7117624)

MW

Marvin W.

Owner

> "Sometimes when the system is updated it can be a big pain if you are trying to get payroll done."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7130230)

SG

Sushant G.

CFO

> "The interface is clean, and once everything is set up, it becomes a pretty smooth, repeatable process."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7140564)

AC

Anisley C.

Administrator

> "Additionally, some features lack customization options, making it harder to tailor the system to specific business needs."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065873)

SR

Sam R.

Practice Manager

> "I like how most everything is pretty intuitive. And if I find it is not, there are usually helpful video demos that are available when searching topics."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7096846)

RS

Ronnii S.

Managing Principal

> "ADP’s interface is clean and functional, but less visually engaging."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573)

KM

Kim M.

President

> "Lots of information is accessible on the page. Because I am new to using RUN Powered by ADP, it will take a few months to understand all that it offers."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7096848)

KB

Kristen B.

Owner

> "The site is not very intuitive for finding information I need."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063912)

SL

Steven L.

Accountant

> "Everything is there at the Homepage, fast and easy to use, good guides among the search bars, important things are at the front, warning signals, and what to do is..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7110325)

KH

Kevin H.

President

> "Not intuitive, website is clunky and difficult to get to what is needed. "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7100396)

Jordan B.

Secretary General

> "sensitive content hidden\] made the process easy and was involved with every step of our integration."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___4619664)

HR

Hannah R.

Director of Operations

> "Integration with the desktop version of Sage 50 was a little cumbersome."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___3689633)

AL

Ana L.

head of administrative affairs

> "The easy to understand system everything is clear and the search bar help you find anything you may not know where to find"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118053)

TM

Taylor M.

Office Manager

> "Sometimes the website can be a little hard to navigate, this is due to having to select dates instead of things showing immediately."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___6781428)

DF

Dorothilyn F.

CEO

> "The way the website is set up...it is functional and the navigational tools are simple."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118718)

CT

Carolyn T.

Hospital Manager

> "The site is difficult to navigate, and not intuitive. Once I learned the site, it became easier, but I still have to call for help often."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111379)

LS

Lola S.

Director of Finance and Administration

> "The product has a user-friendly interface, making it easy for new users to navigate."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7149876)

CB

Clay B.

Owner

> "It makes it hard to know which one you are supposed to use."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7139201)

MN

Manhvu N.

Owner

> "Would recommend for businesses that need a simple platform."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7173112)

KB

Kristen B.

Owner

> "The site is not very intuitive for finding information I need."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063912)

RC

Rebecca C.

HR Consultant

> "The help chat is reliable, and I really like the co browsing feature since it allows the reps to walk through things with me whenever I need support."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086180)

DR

Debra R.

Controller - Human Resources

> "Customer support often involved long hold times, unreturned messages, and unclear ownership for time-sensitive issues."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

Jamie M.

Office Manager

> "We also appreciated ADP’s strong customer support and compliance expertise, which were particularly valuable in a regulated, multi-job environment such as construction."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063959)

MT

Marcus T.

General Manager

> "Some modules are not applicable to our business model, but that will be true of any software or SaaS service."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118088)

ES

Evelyn S.

Nurse Anesthetist

> "Every time I have had any questions I have always been able to reach my representative. If you are looking for a good legitimate company to run your payroll- I do not..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7176504)

BM

Barb M.

CFO

> "I have had to contact our customer service person several times to get all the setting correct."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7123776)

SH

Shaina H.

Owner

> "It’s easy to use, but part of that is due to the amazing customer service provided by the team at ADP, available to assist with any issues and walk through all the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7129976)

BJ

Brandon J.

Outreach Pastor

> "The only thing that would be considered a con is the wait time for general customer service."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7081684)

[View Reviews](https://www.capterra.com/p/185859/RUN/reviews/)

## User interface

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

4.24 (458)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

4.60 (1,557)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

ADP TotalSource

Top features

26/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/113109/ADP-TotalSource/#features)

RUN Powered by ADP

18/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/185859/RUN/#features)

### Recognition

ADP TotalSource is recognized as a top-rated tool in 4 Capterra Shortlist reports

RUN Powered by ADP is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

ADP TotalSource

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RUN Powered by ADP

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ADP TotalSource

-   By ADP
-   Located in United States
-   Founded in 1942

RUN Powered by ADP

-   By ADP
-   Located in United States
-   Founded in 1942

## Popular Comparisons

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-113109/WebPay-vs-ADP-TotalSource)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.5

Features

4.8

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/185859-205015/RUN-vs-Deel)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.2

Features

4.8

4.1

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/113109-172127/ADP-TotalSource-vs-Rippling)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.5

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/172127-185859/Rippling-vs-RUN)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

vs

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Contact vendor for pricing

Price

$10/month

4.2

Features

4.4

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/110968-113109/BambooHR-vs-ADP-TotalSource)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-185859/WebPay-vs-RUN)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.2

Features

4.5

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/113109-153140/ADP-TotalSource-vs-Connecteam)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/113109-130949/ADP-TotalSource-vs-Paycom)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.5

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-185859/Patriot-Software-vs-RUN)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/113109-155895/ADP-TotalSource-vs-WorkforceNow)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

Contact vendor for pricing

Price

$49/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-185859/Gusto-vs-RUN)