# Compare ADP TotalSource vs TriNet 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ADP TotalSource and TriNet based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113109-192254/ADP-TotalSource-vs-TriNet

---

# ADP TotalSource vs TriNet Features and Cost Comparison

Last updated June 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ADP TotalSourceTriNet2/4 selected

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

[TriNet](https://www.capterra.com/p/192254/TriNet/)[4.0 (164)](https://www.capterra.com/p/192254/TriNet/reviews/)

[## ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

DP

HS

Based on [457 reviews](#user-reviews)

Positive

379

Neutral

48

Negative

30

[## TriNet](https://www.capterra.com/p/192254/TriNet/)[4.0 (164)](https://www.capterra.com/p/192254/TriNet/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.6

Functionality

3.9

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [164 reviews](#user-reviews)

Positive

124

Neutral

22

Negative

18

## Not a match? Find software alternatives tailored to your priorities.

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Highest Rated

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Per User,Per Month

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User rating

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of reviewers  
rated it above 4 stars

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### Workday HCM

4.5 (1,758)

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Starting Price

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Free Trial

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User rating

90%

of reviewers  
rated it above 4 stars

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### Paycor

4.3 (3,065)

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Starting Price

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Free Trial

Free Version

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User rating

87%

of reviewers  
rated it above 4 stars

* * *

### Paycom

4.4 (1,343)

* * *

Starting Price

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Free Trial

Free Version

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User rating

87%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 19,525 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Payroll Management

4.3

Employee Database

4.3

HR Management

4.3

Time & Attendance

4.4

Employee Management

4.2

67%Fit

Not enough reviews

Feature ratings

Payroll Management

4.1

Employee Database

3.9

HR Management

4.5

Time & Attendance

3.4

Employee Management

\--

User satisfaction

User satisfaction

4.2

User reviews[457](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

3.9

Customer support

4.1

User satisfaction

4.0

User reviews[164](https://www.capterra.com/p/192254/TriNet/reviews/)

Ease of use

4.0

Functionality

3.9

Value for money

3.6

Customer support

3.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

ADP TotalSource helps businesses with 5 to 1,000+ employees streamline HR, payroll, benefits and compliance through a certified PEO model that combines technology with expert support.

Best for

Small and medium size businesses.

## User reviews

Pros & cons

DP

Deborah P.

Office Administrator

> "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support from..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181)

EF

Elizabeth F.

Office Operations Manager

> "The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make it..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138)

Harshul S.

Sr tech specialist

> "It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the everything..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850)

RZ

Rowie Z.

HR Manager

> "he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they are..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7068360)

AG

Allen G.

President

> "Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7075129)

DP

Deborah P.

Office Administrator

> "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming for..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181)

CP

Chau P.

Pharmacist

> "I also appreciate how they keep me informed about changes to laws and regulations, and their support with HR matters has been invaluable,..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477)

LL

Lori L.

Head of People, North America

> "Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826)

DJ

Daniel J.

HR Generalist

> "What we like most about ADP TotalSource is the ability to bring our benefits under one umbrella for easy employee access."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023693)

CA

Cindy A.

President and CEO

> "Pricing is another sore spot. Why can't I get an itemized list of what my payment is covering - how much is unemployment, how much am I..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758666)

RF

Ryan F.

hr

> "payroll and hrbp are great, lacking in the other areas such as taxes, unemployment reporting and taxes"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7025211)

CP

Chau P.

Pharmacist

> "For me, the main drawbacks are the payroll costs and the limited benefits options."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477)

LF

Laura F.

Head of People

> "Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010937)

Harshul S.

Sr tech specialist

> "Support is a little slow during busy periods"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850)

LH

Liz H.

Office Manager

> "The best part about ADP TotalSource, besides the payroll service, is the enrollment of employees into benefit programs."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734)

AM

Adam M.

President

> "Lack of transparency as well, onve you become a customer they will not provide you standard information about claims which are needed to..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6765672)

DK

Debra K.

Vice President

> "I am able to print reports, make changes and obtain information quickly and efficiently from their Human Resource Information System. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771)

SH

Stephanie H.

Treasurer

> "We were sold that this would be outsourced HR and instead we have to do everything on our own. Plus they are slow to respond to emails and..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6766593)

TK

Tony K.

President

> "We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103)

AK

Amanda K.

Practice Manager

> "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of ADP."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734)

SN

Serenity N.

Sr. Director of Administration and HR

> "It's great to have a combined package that allows us to have everything under one platform."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016)

FE

Felipe E.

CEO

> "It's not easy to gather all the information including the costs of benefits, 401k retirement company contributions, wages, etc."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597)

JW

Jasmine W.

Operations Manager

> "We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7067724)

EK

Eric K.

CEO

> "webiste difficult to navigate through different field. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941)

SN

Serenity N.

Sr. Director of Administration and HR

> "Also, I really value having an HRBP resource to talk through situations, gather insight and be a partner to us."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016)

SG

Shannon G.

Practice Manager

> "It is hard to update anything and I usually need to call to have it done on the backend."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6850925)

RM

Rachael M.

Server

> "Ability to access pay stubs online at any point in time was important and ease to locate specific pay stubs was relatively easy."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6378549)

SM

Steven M.

VP of Finance

> "Accountability as in certain departments, like tax, not responding to emails and not resolving issues timely."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6552797)

RR

Rosa R.

administration

> "It has helped us save a lot of time on administrative tasks and allowed us to focus more on growing our business."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847874)

CP

Chau P.

Pharmacist

> "The plans tend to be pricey, and unfortunately, the premiums have increased year after year."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477)

RV

Rosemary V.

Owner

> "The best part about having ADP handle your payroll you have the confidence that they know the latest tax laws, and they own the..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6334838)

DR

Diane R.

VP of Finance

> "the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074261)

ES

Erin S.

Executive Office Manager

> "A great tool that makes payroll pretty simple and managing staff a breeze."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882)

PK

Peter K.

Chief Financial Officer

> "Writing new reports was tricky. When one writes reports only once in a while, it is difficult to remember the process."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847731)

FE

Felipe E.

CEO

> "Being a small company, ADP TotalSource provides a professional HR platform that we can trust and rely on."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597)

TS

Tristin S.

HR Manager

> "HRBP support is not consistent, myLearning@ADP is really hard to use, talent portion is not user friendly either."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114)

EF

Elizabeth F.

Office Operations Manager

> "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138)

CW

Caitlin W.

Manager

> "I wish there was a way for us to see what the team sees, because as admins we cannot so we do not know what to tell new hires to expect."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6553501)

JO

Jeffrey O.

Owner

> "It is easy for employees to access all their information and be able to change their benefits and items without having to involve someone in..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523383)

EB

Eleanor B.

Director People Operations

> "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179)

LL

Lori L.

Head of People, North America

> "The team collaboration - I have gotten into an amazing grove with my support people. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826)

TH

Tabatha H.

Director of Human Resources

> "We had to manage tax issues on our account, and we did not have a dedicated team."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933)

DA

Dena A.

Accounting Manager

> "I like that ADP is a one-stop shop, as far as payroll and HR are concerned, and they take care of a LOT of the reporting for our company,..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591)

TK

Tony K.

President

> "ADP is expensive, and the fees are not very transparent."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103)

AH

Alysia H.

Assistant Controller

> "I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6520829)

TC

Tiffany C.

Owner

> "I don't like that employees can't change their tax info on our system."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6510445)

AB

April B.

VP of Administration and Finance

> "To have ADP as a background help, I don't have to worry about the nitty-gritty of HR and Payroll; I trust my team and what they do for us."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856)

JS

Joe S.

President

> "too bureaucratic, sometimes hard to solve issues because pass from one division to another. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534558)

JF

Jonathan F.

Corporate Food Service Director

> "Has everything for timecards and payroll in one place. Since we have multiple locations, using an app with GPS works well for our staff."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___5014422)

CD

CRAIG D.

Owner

> "Sometimes I've waited 2 weeks for the Tax department to respond to a Case I opened."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6554632)

SB

Steven B.

Director - Business Services

> "Our Business Partner and, Payroll specialist do a wonderful job assisting us and making the whole process flow smoothly."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587)

RG

Richard G.

Director

> "ADP represents 200,000 small businesses, 4.5 million employees? and there isn't good buying power regarding offering health insurance? ..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316657)

DK

Debra K.

Vice President

> "ADP TotalSource makes it easy to offer top quality HR services and benefits to our employees. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771)

DO

Diane O.

HR Manager

> "customer service response time was an issue."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851090)

KS

Kalonishay S.

Operators

> "Very helpful, helps you navigate check stubs, W4, and you horus"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6455117)

AW

Amanda W.

Managing Optometrist

> "Sometimes hard to navigate where things are on the website"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6462248)

BS

Bridgette S.

Chief Administrative Officer

> "I like that ADP handles all of our employee benefits and makes us competitive in the marketplace. "

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801)

BH

Bobby H.

CEO

> "Health insurance rates and options aren’t as competitive as I would like."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523068)

DH

Deborah H.

Office Manager

> "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775)

MS

Miriam S.

President, General Counsel

> "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728)

DA

Dena A.

Accounting Manager

> "The fact that everything I could possibly need for payroll, HR, and compliance is available to me through ADP makes up for the cost. But..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591)

DH

Deborah H.

Office Manager

> "In the end our Co. has downsized and the fees were not manageable."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775)

SE

Sharon E.

HR Manager

> "The ADP system is reliable and offers excellent reporting, flexibility, and accuracy."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523414)

TH

Tabatha H.

Director of Human Resources

> "Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933)

ES

Erin S.

Executive Office Manager

> "Our employees enjoy the app for timekeeping."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882)

TH

Tabatha H.

Director of Human Resources

> "Additionally, our implementation manager just stopped working or disappeared during implementation."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933)

AH

Alan H.

Global Support Manager

> "ADP TotalSource is a robust all-in-one HR solution."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534606)

MS

Miriam S.

President, General Counsel

> "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728)

SB

Steven B.

Director - Business Services

> "The on-line system is fairly straight forward, and there is always our team we can contact if we run into any challenges."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587)

VA

Vish A.

Administrator

> "Nothing that comes to my mind immediately but getting people on the phone is some times a bit challenging"

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6762407)

JD

Josie D.

Human Resource Manager

> "We plan on partnering with TotalSource for the foreseeable future."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023636)

LH

Liz H.

Office Manager

> "That is not the case. But that is due to our broken health insurance industry."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734)

DP

Deborah P.

Office Administrator

> "A positive relationship in our small family law business."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181)

DW

Deborah W.

Manager

> "Seems like new employees always have issue logging in and getting signed up in a time frame."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536137)

MO

Marina O.

President

> "The support is also resposive and professional."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7037441)

MW

Michele W.

President

> "Website can be difficult to navigate if you are new to it."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6536258)

EF

Elizabeth F.

Office Operations Manager

> "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138)

LH

Liz H.

Office Manager

> "Our main gripe is the health insurance options."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734)

EM

Eric M.

Owner

> "Computerized platform upgrade last tear was a big enhancement."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534662)

TG

Tyler G.

General Manager

> "When i began with Airmaster 5 years ago i received good feedback from our contact, whom left shortly after. Since then we've been bounced..."

[See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322522)

[View Reviews](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

NR

Natalie R.

Director, Human Resources

> "TriNet enabled us to offer a level of comprehensive insurance to our employees that we would not have been able to..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363)

NR

Natalie R.

Director, Human Resources

> "Specifically, the initial setup for managing the flow of incoming resumes proved to be overwhelming and not very..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363)

Lindsay J.

Executive Operational Administator

> "After the transition we were able to deep dive into their other product offerings and are working to replace two..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7176998)

MA

Meghan A.

shipping and receiving coordinator

> "There is only one small minute thing that was not a huge fan of is when i want to check my time and attendance for my..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7034913)

NR

Natalie R.

Director, Human Resources

> "Exceptional HR and Legal Support: The most significant benefit for our small business has been the access to legal..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363)

MM

Marcus M.

CEO

> "They are actually very damaging to small businesses as they will terminate your contract for minor infractions with..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6408676)

VR

Verified Reviewer

Principal

> "user friendly, pretty straight forward, high-quality, cost-effective benefits packages that rival large corporations,..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7113309)

CB

Clarissa B.

Human Resources

> "My boss often asks me for specific info and eventually I can get what he needs but it takes much longer than it should"

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7178251)

Krystyna H.

HR and Operations Manager

> "The platform has helped simplify many administrative tasks, allowing our team to focus more on our mission."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177076)

KM

Kevin M.

Systems Specialist

> "Reporting feels clunky hey, customization is limited and occasional system lags disrupt payroll runs."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7050462)

NR

Natalie R.

Director, Human Resources

> "The services provided, particularly the legal and insurance benefits, have proven invaluable and have positively..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363)

SS

Sandeep S.

CFO

> "However, the cost became hard to justify as we grew, and their inflexibility when we temporarily dropped below..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7064843)

MK

Melania K.

EA

> "They make it easy to manage different HR functions when you don't have a dedicated HR/Payroll employee at your..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177005)

JC

Jenna C.

Associate Director

> "For example, if you are not assigned an approved for your business expenses, and you submit an expense report, nobody..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6776228)

NR

Natalie R.

Director, Human Resources

> "This has saved us considerable money and provided peace of mind, allowing us to manage complex situations with..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363)

LF

Lashelle F.

HR Generalist

> "Also, the system wasn't as intuitive as you wanted it to be for certain processes."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7077381)

VR

Verified Reviewer

Superintendent

> "It helped a lot that they were able to trouble shoot any issues which took a huge weight off of us. Since we already..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7075125)

CB

Clarissa B.

Human Resources

> "The reports are often very confusing to filter, especially if I'm in a hurry."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7178251)

Amber W.

VP of People Operations

> "I enjoyed the simplicity of the product, I thought it was very user-friendly for both admins and employees, it was..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7095603)

TC

Tess C.

Director of Ops

> "Some features like time tracking are not ideal, forcing us to adapt a secondary tool to cover the needs. But overall,..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6724058)

CF

Clarice F.

Operations Manager

> "The way they approach security and data protection puts my mind at ease. And the TriNet team is always right there..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117889)

Rajesh S.

Owner

> "Trinet acquired my old vendor Zenefits then jacked up the price by 3X. Merger of the two was painful."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7062335)

DS

Daniel S.

Loaner Specialist

> "Navigating to all aspects of the workspace experience is straighforward and comprehensive."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7082152)

AH

Ankurjyoti H.

Campus Ambassador

> "I reported the issue which was related to weak encryption (and a Chrome update that refused to connect to the..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6702192)

DL

Diana L.

Medical Courier

> "Easy approach to the app and safe security for the tax forms and paystubs."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7160042)

SG

Samantha G.

HR Admin

> "Some of the add-on apps are not as user friendly as I would like."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177612)

VR

Verified Reviewer

Customer Marketing Manager

> "TriNet is a holistic platform for all of our HR and payroll needs."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7063563)

Rajesh S.

Owner

> "They didn’t want to spend time and effort for smaller start ups."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7062335)

DS

Daniel S.

Loaner Specialist

> "A complete and indispensable tool for my work environment."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7082152)

Meredith R.

Customer Success Manager

> "It was a clunky system with not a whole lot of helpful features."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7035359)

JJ

Jackie J.

Finance and People Operations

> "Communication is prompt—typically within a few hours when we need assistance—which makes a significant difference in..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7055372)

MM

Marcus M.

CEO

> "TriNet explain aware their service failures as policy and consistently fail in onboarding and support."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6408676)

DL

Daniel L.

CEO

> "Very smooth -- things operate in the background and we don't have to think about the details of HR very often."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7130930)

AH

Ankurjyoti H.

Campus Ambassador

> "Several months ago I began experiencing issues connecting to their I-9 certification service."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6702192)

BD

Blair D.

HR consultant

> "Customer service is easy to reach, there are many features that are self-service and available to use easily."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177033)

RR

Rachel R.

Sr Payroll Manager

> "Taxes were not being filed and paid on time or at all"

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6647320)

MA

Meghan A.

shipping and receiving coordinator

> "I use this daily and the fact that I can access my pay stubs easily is a Big PLUS."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7034913)

JS

Josh S.

CEO

> "My medical premiums have increased from $48,000 per year per employee to $150,000 per year per employee which I..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084)

NH

Nina H.

Head of Performance Marketing

> "Overall, TriNet is an excellent software program for Human Resources and helps provide value to employees."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6854897)

SS

Sandeep S.

CFO

> "Extremely expensive per employee."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7064843)

AH

Ankurjyoti H.

Campus Ambassador

> "We've been a TriNet customer for 4 months so far, and I wouldn't recommend them to my friends or enemies. While our..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6702192)

AK

Amanda K.

Human Resources Director

> "I can't say it was a great value for money."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7030107)

Ahmed Mohammed N.

freelancer

> "i think it is so helpful and Clean and intuitive layout that makes navigation easy, even for first-time users"

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6863547)

JS

Josh S.

CEO

> "Trinet has many reports and emails and alerts but you can't find these hidden prices any where. "

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084)

MK

Melania K.

EA

> "I appreciate TriNet is always trying update their systems and offerings."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177005)

MM

Marcus M.

CEO

> "Bureaucracy and bullying."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6408676)

BD

Blair D.

HR consultant

> "It's been easy to learn, employees love it and I can access the information I need quickly."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177033)

KB

Kimberly B.

HR Manager

> "I have spent 1.5 weeks trying to get our PTO corrected, they do not know the laws in your state, you pay 116$ per..."

[See full review](https://www.capterra.com/p/192254/TriNet/#SoftwareAdvice___4458894)

MK

Melania K.

EA

> "Kerri is always so helpful and gets me the answers I need in a quick fashion."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177005)

SS

Sahil S.

Security Engineer

> "It was not very user-friendly."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6775823)

LB

Lori B.

Accounting

> "HR is new to me in general and TriNet has been a big help."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7178295)

JS

Josh S.

CEO

> "With all of their reports, it is next to impossible to understand what you are paying. "

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084)

VR

Verified Reviewer

Superintendent

> "Trinet was really helpful for our organization."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7075125)

JS

Josh S.

CEO

> "It turns out they are ripping off their customers. "

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084)

AK

Amanda K.

Human Resources Director

> "It is intuitive and somewhat customizable."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7030107)

MD

Margaret D.

VP Finance

> "Its tough to get to the right person, sometimes it takes up to 3 days to get a response, and the quality of the CS in..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___4219984)

KM

Kevin M.

Systems Specialist

> "Great product for smaller size companies."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7050462)

MD

Margaret D.

VP Finance

> "The platform is limiting and nothing can be done retroactively. But more importantly, the customer support is very..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___4219984)

DS

Deb S.

Controller

> "The employees are responsive and knowledgeable. "

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7178183)

KB

Kimberly B.

HR Manager

> "There was a glitch in there system and one of my employee's got paid $0 for 80 hours."

[See full review](https://www.capterra.com/p/192254/TriNet/#SoftwareAdvice___4458894)

MA

Meghan A.

shipping and receiving coordinator

> "I'd have to say that the one thing I like about TriNet is how user friendly it can be and the perks that they have."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7034913)

JS

Josh S.

CEO

> "Trinet is a scam. "

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084)

GP

George P.

Talent-Payroll Specialist

> "It is simple to learn and provided good functionality for onboarding employees and processing payroll."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6749444)

JS

Josh S.

CEO

> "Trinet is a scam. "

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084)

DS

Deb S.

Controller

> "TriNet is an all-inclusive PEO that's easy to learn and simple to use. "

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7178183)

VR

Verified Reviewer

Performance Marketing Manager

> "The PTO tab is a bit hard to understand, it could be improved. "

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___3318357)

DL

Diana L.

Medical Courier

> "Easy app process."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7160042)

SM

Sandra M.

Controller

> "TSheets had to create a custom report for TriNet (their programmers did not know how) to upload hours from TSheets to..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2486514)

LF

Lashelle F.

HR Generalist

> "The system was fairly easy to use."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7077381)

BC

Brittany C.

Sr Associate

> "It delayed my mortgage."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___3382668)

SG

Samantha G.

HR Admin

> "The support team has been superb."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177612)

NS

Nick S.

Director, People & Culture

> "They failed to deliver on specific requests multiple times."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2301703)

Rajesh S.

Owner

> "It’s time management system was quite reliable."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7062335)

SG

Sally G.

Accounting Consultant

> "Customer service is definitely their weakness, and they have a lot of room for improvement there."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2733425)

TC

Tess C.

Director of Ops

> "Trinet is consistent, easy to navigate, and helps immensely with HR management in house."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6724058)

GT

Garret T.

CEO

> "The fees to process are expensive compared to Gusto or other similar providers."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2497956)

GP

George P.

Talent-Payroll Specialist

> "Great payroll processing functionality and transparency, easy to navigate."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6749444)

Andy A.

President

> "Well, now you can get the same robotic and ill informed support from TriNet."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2672075)

AA

Adam A.

Sales Director

> "It’s a great all in one solution for businesses of all sizes."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6743909)

MB

Michelle B.

Senior EAP Consultant

> "Getting through the customer service took too long"

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2831889)

[View Reviews](https://www.capterra.com/p/192254/TriNet/reviews/)

## User interface

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

4.24 (457)

[TriNet](https://www.capterra.com/p/192254/TriNet/)

4.03 (164)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

ADP TotalSource

Top features

40/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/113109/ADP-TotalSource/#features)

TriNet

26/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/192254/TriNet/#features)

### Recognition

ADP TotalSource is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to TriNet

### Deployment & support

ADP TotalSource

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TriNet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ADP TotalSource

-   By ADP
-   Located in United States
-   Founded in 1942

TriNet

-   By TriNet Group
-   Located in United States
-   Founded in 1988

## Popular Comparisons

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

vs

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[TriNet](https://www.capterra.com/p/192254/TriNet/)[4.03 (164)](https://www.capterra.com/p/192254/TriNet/reviews/)

vs

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Contact vendor for pricing

Price

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3.9

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4.3

4.0

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[View full comparison](https://www.capterra.com/compare/86714-192254/WebPay-vs-TriNet)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

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Contact vendor for pricing

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$8/month

4.2

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4.1

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4.9

[View full comparison](https://www.capterra.com/compare/113109-172127/ADP-TotalSource-vs-Rippling)

[TriNet](https://www.capterra.com/p/192254/TriNet/)[4.03 (164)](https://www.capterra.com/p/192254/TriNet/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

$8/month

3.9

Features

4.8

4.0

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/172127-192254/Rippling-vs-TriNet)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

vs

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Contact vendor for pricing

Price

$10/month

4.2

Features

4.4

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/110968-113109/BambooHR-vs-ADP-TotalSource)

[TriNet](https://www.capterra.com/p/192254/TriNet/)[4.03 (164)](https://www.capterra.com/p/192254/TriNet/reviews/)

vs

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Contact vendor for pricing

Price

$10/month

3.9

Features

4.4

4.0

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/110968-192254/BambooHR-vs-TriNet)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.2

Features

4.5

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/113109-153140/ADP-TotalSource-vs-Connecteam)

[TriNet](https://www.capterra.com/p/192254/TriNet/)[4.03 (164)](https://www.capterra.com/p/192254/TriNet/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

3.9

Features

4.5

4.0

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-192254/Connecteam-vs-TriNet)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/113109-130949/ADP-TotalSource-vs-Paycom)

[TriNet](https://www.capterra.com/p/192254/TriNet/)[4.03 (164)](https://www.capterra.com/p/192254/TriNet/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-192254/Paycom-vs-TriNet)

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.3

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/113109-155895/ADP-TotalSource-vs-WorkforceNow)

[TriNet](https://www.capterra.com/p/192254/TriNet/)[4.03 (164)](https://www.capterra.com/p/192254/TriNet/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.2

4.0

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-192254/Paycor-Perform-vs-TriNet)